Jamaica

Riu Palace Jamaica


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All Inclusive    

Rated Best Staff and Service - Caribbean by Apple Vacationers in 2017.

2018 Exceptional Value!

Honeymoon: Surprise gift in room, small bottle of Tequila, king bed (subject to availablity at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availablity and upon request), $35 spa credit in Ocean Harmony massage for two (50 min) per adult. (This discount does not apply with other promotions and discounts)

The Hotel Riu Palace Jamaica (All Inclusive 24 hours) is located in the northwest of Jamaica, very near Montego Bay, Jamaica, and offers a range of luxury services to its customers, along with a quiet beach of clear waters and fine sand.

If you are looking for relaxation and tranquility, the Hotel Riu Palace Jamaica has the best facilities for this. Being an adults-only (18+) hotel, you can enjoy on your own with a wide range of leisure activities, such as a fresh water pool, chill out bar on the beach, Jacuzzi, sauna, gym, and wellness center, Renova Spa, which offers different treatments and massages.

The hotel provides high quality service guaranteed by RIU, in that our clients' comfort and enjoyment are most important. You will have the chance to eat a variety of delicious dishes at the buffet restaurant, and taste the best cuisine that our chefs prepare at the theme restaurants.

The Hotel Riu Palace Jamaica has a gym, table tennis, volleyball, tennis, windsurfing, sailing, kayaking, snorkeling, diving, and more water activities. During the day, you can enjoy the entertainment program, and by night you have different activities, such as live music, or dancing in the disco to the best rhythms of Jamaica. If you like golf, you'll find four golf courses close to the hotel with great views.

The Riu Palace Jamaica is now offering the new Adults Only Added Values. This includes a welcome with sparkling wine, concierge service, premium drinks, a bathrobe, and Wi-Fi throughout the hotel. For an additional charge, we will offer a special wine menu and a romantic dinner on the beach.

Find more information about Riu Hotels & Resorts.

Learn more about Jamaica.
HOTEL LOCATION
The Riu Palace Jamaica is located beachfront in Montego Bay (next to Riu Montego Bay), approximately two miles from the airport and just steps from great shopping.
Address:
MAHOE BAY, IRONSHORE


JM
HOTEL FACILITIES
Boutique Shops
Disco / Nightclub
Meeting Rooms
Pools
Number of Pools: 1

Complimentary sun loungers, towels and umbrellas available.
Tennis
Number of Courts: 2
Lighted Courts: 2
Water Sports on Site
Sunfish Sailing: Complimentary
Snorkeling: Complimentary
Wind Surf: Complimentary
Other Sports Available
Raquetball: Complimentary
Health Club / Spa
Jacuzzi: Complimentary
Sauna: Complimentary
HOTEL DETAILS
If you are looking for relaxation and tranquility, the Hotel Riu Palace Jamaica has the facilities you'll need. Being an Adults Only property, guests can enjoy a wide range of activities, a fresh water pool, beach bar, wellness center and more! Beach:
Year Opened: 2013 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Adults-Only
ROOM TYPES
JUNIOR SUITE OCEAN VIEW
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE GARDEN VIEW
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE COURTYARD VIEW
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
SUITE JACUZZI OCEAN VIEW
1 King Bed Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Room Service
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
JUNIOR STE GARDEN VW HANDICAP
This room has the same description as the Junior Suite Garden View except the room is handicap accessible.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE OCEAN FRONT
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite

OTHER INFO
All guest rooms feature an in-room liquor dispenser, a bathroom with hydromassage bathtub and shower cabin, 24-hour room service, and complimentary WiFi.
DINING
Riu Palace Jamaica features 1 meal plan options:
All Meals, Drinks & Tips
There are 5 Restaurants at Riu Palace Jamaica:
Japanese Restaurant - Open for a la carte dinners, advanced reservations are required at this restaurant. Please note, gentlemen are required to wear long pants and sleeved shirts.
Main Buffet Restaurant - Serving breakfast and dinner buffet-style. Also featuring theme nights and cooking stations.
Krystal Fusion Restaurant - Open for a la carte dinners, advanced reservations are required at this restaurant. Please note, gentlemen are required to wear long pants and sleeved shirts.
Italian Restaurant - Open for a la carte dinners. Please note, gentlemen are required to wear long pants and sleeved shirts.
Grill & Steakhouse - Open for a la carte dinners, advanced reservations are required at this restaurant. Please note, gentlemen arerequired to wear long pants and sleeved shirts.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
A variety of scheduled activities, sports and games are available, as well as live music. Exchange privileges with Riu Montego Bay and Riu Reggae.
Nightly Activities & Entertainment:
Guests can enjoy complimentary drinks and admission to Pacha Disco, or grab a cocktail at the 24-hour Lobby Bar.
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
229 Recommend
229 past Apple Vacationers would recommend Riu Palace Jamaica to their friends and family
TripAdvisor Web Reviews
Based on 2379reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
weeks break after a cruise
sandramorarlodge, Helensburgh, United Kingdom
Thu Jan 18 11:52:00 EST 2018
hotel was good food was buffet style and good,but when holiday was ending staff members became over zealous by making sure you were alright especially at the restaurant outside.One staff member actually came over and stated when she was going off duty and stated if you would like to give me anything I am over at the other part of the restaurant,meaning to give a tip direct to her.I find this rude and offensive there are staff members who work also hard to keep the place clean etc. Normally we would leave a tip at the end of the holiday for staff that we appreciated but to blatantly be asked from 1 individual and extremely embarrassing surely there must be a tip policy .In a previous 5 star hotel we had been in we left a tip in reception in a closed barrel and all the staff were given a share as everyone is important,I feel I had to write this to male people aware

Jamaica? No problem!
Susan B, Willingboro
Tue Jan 16 10:57:24 EST 2018
My husband and I just got back yesterday from the Riu- we were there from 1/8-1/15/18. Impressive would be an understatement- top notch customer service,beautifully maintained resort and grounds, delicious food, amazing drinks! From the moment we arrived, we were made to feel welcome and special. Right at check-in, Portia at the desk was pleasant and informative- the whole process. was fast and thorough. My husband and I spent the week enjoying the beautiful, modern (LOVE the lobby!) resort- plus, the whole atmosphere is so pleasant and relaxing! Everyone at the resort that we met was kind and VERY hard-working! It's obvious the workers take a great deal of pride in what they do.The on-site security people were unobtrusive and made us feel comfortable. Customer service at the Riu Palace is top-notch- I do have to single out a few people, though: Audley- waiter at the Montego Bay Buffet restaurant- Wonderful, upbeat personality- he was very attentive every day - to ALL the guests. Plus, the man has a phenomenal memory- every day, he took us to "our" table, remembered drinks, etc.- that kind of service REALLY matters! Horace- evening waiter at the Montego Bay Buffet- one of the most genuinely kind and attentive customer service people I have EVER met- he takes a LOT of pride in his work- and on our last night there, he made SURE that "our" table was specially decorated- the man had the day OFF, and he made sure that one of his co-workers, Dianne(another very pleasant waitress at the Buffet)- looked out for us. Jim and I were so genuinely touched by that gesture- it just made leaving this wonderful resort THAT much harder! Absolutely no doubt whatsoever- we will be back, and soon! A wonderful, relaxing , and beautiful place. What will be remembered were a lot of small, but meaningful gestures- even on the last day, as a lot of us were waiting for our transports to the airport- "Dr. Fun-fun" was talking to everyone in the lobby- saying goodbye, making sure our stay had been enjoyable. Rest assured, it was- because of all the wonderful people we encountered!

Day Pass fun but probably would not stay long term.
kimrabel, Phoenix, Arizona
Mon Jan 15 15:27:02 EST 2018
We arrived in Jamaica by cruise ship and I booked a day at the Riu for nine adults traveling together with people in their 50s and 70s. The grounds are kept very nice but the pool and outside dining furniture is showing some wear. We wanted to sit on the beach but there were not a lot of chairs and they were all taken so we sat by the pool. The food was average but the drinks were good and the atmosphere was fun. We all enjoyed our stay for the day but having stayed at several all-inclusives, would not stay at this particular hotel for more than a day.

3RD TIME-STILL WONDERFUL
kappycur, Sterling Hts, MI
Mon Jan 15 08:54:50 EST 2018
This was our 3rd trip to this resort and this time we brought friends. It seemed even better than the 1st two times and that is saying a lot! We were surprised that the resort was full as it was the first full week after Christmas. Quite a mix of ages and countries which made it very enjoyable. We did not have the best of weather but that is not RIU's fault and we made the best of it. It helped that we had our friends with us and we made our own fun by playing cards and such. The sun finally came out on Thursday and were able to enjoy the pools. The foam party was an interesting addition to their itinerary. We did not participate as we are considered "old folks" in our 60's but it was fun to watch. We ate in the specialty restaurants every night but one. We enjoyed all of them. It is highly recommended that you get in line no later than 6:15 to ensure seating. Of course if you miss getting a seat you can always try the other restaurants or go to the buffet which is always good. If you are a soup lover be sure to try their soups which are served at both lunch and dinner. Especially the Pepper Pot soup which seems to always be served on Saturday. Our favorite staff members (Richard, Philmore aka Dr. Phil and Kash) greeted us with a welcome home. It never fails to amaze me that they remember us what with all the guests they serve during the year. Can't wait to return!

wow that is all I can say one of the nicest hotel I have been too
Fbelisle, Montreal, Canada
Sat Jan 13 14:51:42 EST 2018
I went there for one week my first time, my original plan was Cuba but the Irma showed up and had taken insurance coverage because my nephew is very sick. so I change it to Jamaica and choose the Riu Palace because its adults only. WOW I was so happy with it. the place the decor the folks the food all is great. I meet some a wonderful family from UK a young girl who I meet the first nite and we hit it off tho I am much older than her. the next day meet he two aunts, her cousin his wife and her family they were just wonderful. the hotel is so clean I mean all the time, they are sweeping, cleaning, dusting every thing shine, some the staff I remember their names: Kristopher, Maureen was the lady making sure there was no sand on the floor at the 24 hour bar, Alberto, Oscar, Dr Funfun and Kash where the entertainers and that they were, Dr PhilMore was a waiter, on my last day Julian was baggage guy super nice, and Alfredo who was moping the lobby. I am planning on going back to may but the price has to go down, as I am travelling alone of course I pay a supplement



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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