Jamaica

Riu Palace Jamaica


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All Inclusive    

Exceptional Value!
Honeymoon: Surprise gift in room, small bottle of rum, king bed (subject to availablity at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availablity and upon request), $35 USD spa credit in Ocean Harmony massage for two (50 min), once per stay. This discount does not apply with other promotions and discounts.

The Hotel Riu Palace Jamaica (All Inclusive 24 hours) is located in the northwest of Jamaica, very near Montego Bay, Jamaica, and offers a range of luxury services to its customers, along with a quiet beach of clear waters and fine sand.

If you are looking for relaxation and tranquility, the Hotel Riu Palace Jamaica has the best facilities for this. Being an adults-only (18+) hotel, you can enjoy on your own with a wide range of leisure activities, such as a fresh water pool, chill out bar on the beach, Jacuzzi, sauna, gym, and wellness center, Renova Spa, which offers different treatments and massages.

The hotel provides high quality service guaranteed by RIU, in that our clients' comfort and enjoyment are most important. You will have the chance to eat a variety of delicious dishes at the buffet restaurant, and taste the best cuisine that our chefs prepare at the theme restaurants.

The Hotel Riu Palace Jamaica has a gym, table tennis, volleyball, tennis, windsurfing, sailing, kayaking, snorkeling, diving, and more water activities. During the day, you can enjoy the entertainment program, and by night you have different activities, such as live music, or dancing in the disco to the best rhythms of Jamaica. If you like golf, you'll find four golf courses close to the hotel with great views.

The Riu Palace Jamaica is now offering the new Adults Only Added Values. This includes a welcome with sparkling wine, concierge service, premium drinks, a bathrobe, and Wi-Fi throughout the hotel. For an additional charge, we will offer a special wine menu and a romantic dinner on the beach.

Find more information about Riu Hotels & Resorts.

Learn more about Jamaica.
HOTEL LOCATION
The Riu Palace Jamaica is located beachfront in Montego Bay (next to Riu Montego Bay), approximately two miles from the airport and just steps from great shopping.
Address:
MAHOE BAY, IRONSHORE


JM
HOTEL FACILITIES
Boutique Shops
Disco / Nightclub
Meeting Rooms
Pools
Number of Pools: 1

Complimentary sun loungers, towels and umbrellas available.
Tennis
Number of Courts: 2
Lighted Courts: 2
Water Sports on Site
Sunfish Sailing: Complimentary
Snorkeling: Complimentary
Wind Surf: Complimentary
Other Sports Available
Raquetball: Complimentary
Health Club / Spa
Jacuzzi: Complimentary
Sauna: Complimentary
HOTEL DETAILS
If you are looking for relaxation and tranquility, the Hotel Riu Palace Jamaica has the facilities you'll need. Being an Adults Only property, guests can enjoy a wide range of activities, a fresh water pool, beach bar, wellness center and more! Beach:
Year Opened: 2013 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Adults-Only
ROOM TYPES
JUNIOR SUITE OCEAN FRONT
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE OCEAN VIEW
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE GARDEN VIEW
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE COURTYARD VIEW
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
SUITE JACUZZI OCEAN VIEW
1 King Bed Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Room Service
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
JUNIOR STE GARDEN VW HANDICAP
This room has the same description as the Junior Suite Garden View except the room is handicap accessible.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite

OTHER INFO
All guest rooms feature an in-room liquor dispenser, a bathroom with hydromassage bathtub and shower cabin, 24-hour room service, and complimentary WiFi.
DINING
Riu Palace Jamaica features 1 meal plan options:
All Meals, Drinks & Tips
There are 5 Restaurants at Riu Palace Jamaica:
Krystal Fusion Restaurant - Open for a la carte dinners, advanced reservations are required at this restaurant. Please note, gentlemen are required to wear long pants and sleeved shirts.
Italian Restaurant - Open for a la carte dinners. Please note, gentlemen are required to wear long pants and sleeved shirts.
Grill & Steakhouse - Open for a la carte dinners, advanced reservations are required at this restaurant. Please note, gentlemen arerequired to wear long pants and sleeved shirts.
Japanese Restaurant - Open for a la carte dinners, advanced reservations are required at this restaurant. Please note, gentlemen are required to wear long pants and sleeved shirts.
Main Buffet Restaurant - Serving breakfast and dinner buffet-style. Also featuring theme nights and cooking stations.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
A variety of scheduled activities, sports and games are available, as well as live music.
Nightly Activities & Entertainment:
Guests can enjoy complimentary drinks and admission to Pacha Disco, or grab a cocktail at the 24-hour Lobby Bar.
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
229 Recommend
229 past Apple Vacationers would recommend Riu Palace Jamaica to their friends and family
TripAdvisor Web Reviews
Based on 2177reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
One of our favorite Caribbean Hotels
griffsgram, West Seneca
Wed Aug 16 18:28:45 EDT 2017
We were headed to Negril in July , but we like to stop in Montego Bay for a couple nights after we arrive Jamaica to " get chill " . This is the perfect place to start your vacation . Starts with a champagne upon arrival and they are very good about getting you into your hotel room early if its possible . Lunch is available in the buffet or they have a really cool snack bar with all our favorite snack foods ( mozzarella sticks , fries , Jamaica patties , wings, fries , burgers and on and on. The rooms are beautiful with an in room Jacuzzi tub , so bring your bubble bath . There are 2 pools plus you can use the facilities at the Riu Reggae and the Riu Montego Bay. Food is awesome ...the buffets are excellent but we like their ala carte restaurants which do not require reservations . They have lots of fun games poolside during the day ....Our only complaint is the music played poolside ... we come to Jamaica to chill and listen to Reggae and they play a lot of the " rap crap " poolside ...they should calm the music down a bit...other than that we love it there and will definitely go back again.

AMAZING
911217,
Wed Aug 16 13:30:56 EDT 2017
Just got back last week and the trip was fantastic from start to finish. The food was that good, the buffet restaurant was I thought better than the a la carte ones. The food choice and freshness, quality was top notch. But what really made this hotel, was the staff. The entertainment team, Kyash and 'fun fun' especially were brilliant. Aisha and the bar team were great. The best person overall was Richard, very Genuine and personable. Drinks obtainable all day long along with food. No restrictions on any type of drink or how many (line them up)!! Literally never been to an all inclusive hotel for two weeks and thought i wasn't ready to be home. This one, I could have stayed for 3/4 weeks very happily. Can't wait to go back!

TERRIBLE PLACE.. customer service not good . They will give you a hard time to cancel and not help you.
chew l,
Wed Aug 16 03:38:32 EDT 2017
Check-IN April 18 2017 the sister hotel had a gas explosion that and one employee passed due to that. They never notified anyone about the explosion that happen right next door. All of the rooms end up over booking because they had to move everyone from that hotel to the riu palace. Due to that issue I did not receive good service. The gas explosion happen before that April 19 2017 weekend which they should have notified the customers prior to that weekend. Instead they allowed the place to be over booked. I never received my upgrade hotel room. I paid so much to stay there and got no service. Wait time for check in- 2.5 hours after 4 pm Room: They rooms are not that clean and they smell really bad. It smelled like mildew. I asked to change rooms and they denied me because all the rooms were gone. Also, the room had plenty of crack, stains on the sheets and curtains. I pay for customer service and the service was terrible. I asked to cancel my reservation and they continued to charge for that day instead of allowing me to leave due to their issue. They never helped me to transition into a different hotel and charged me. I asked to be upgraded instead since the room smelled awful and they denied that. Awful experience. I spent and wasted hours of my time there trying to get my issues resolved. They never helped me at all and gave me such a hard time on my vacation. I posted this review before and it was not published. The Wi-Fi does not work. Food is not the best. Hilton hotel is way better and the customer service is better as well. Beach: Extremely small. More hotel area than beach. Man made beach. Very tiny. Jamaica riu place just wants money. They are owned Mexico and you have no way in contacting anyone to help you. Just go to Hilton hotel or Hyatt's. Its a bit more expensive but the quality of the service is better. We pay for customer service and to relax and I did not get that there. I know every one can't be happy but if there is a issue due to the hotel the customer should not be punished for it. I would never stay there or recommend any one.

5* Holiday
Alice W,
Tue Aug 15 08:28:11 EDT 2017
We cannot thank everyone at Riu enough for our fantastic holiday experience - everything from our arrival to departure was great. A massive thank you to Shane and Koomar at The Aqua Chill Out bar for making every evening entertaining, they are a great asset to the hotel. The dining facilities are great, I am vegetarian and always had plenty of choice even when dining at the buffet most evenings (which we preferred). Cannot recommend this hotel enough for anyone wanting to visit Jamaica!!

Taxi Service Man Jamaica
deecooch,
Tue Aug 15 05:54:55 EDT 2017
We used this Taxi man called A A He is very reliable and knowledgeable of area and surrounding areas. He can advise you of places to go. Safe and affordable. He owns a 7 seater and can also provide airport transfers. We used him for the full duration of our 2 week holiday. Very impressed with his professionalism. Contact details : Name AA 00 1 (876) 591-4206



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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