Jamaica

Riu Palace Jamaica


Email | Share |
All Inclusive    

The Hotel Riu Palace Jamaica (All Inclusive 24 hours) is located in the northwest of Jamaica, very near Montego Bay, Jamaica, and offers a range of luxury services to its customers, along with a quiet beach of clear waters and fine sand.

If you are looking for relaxation and tranquility, the Hotel Riu Palace Jamaica has the best facilities for this. Being an adults-only (18+) hotel, you can enjoy on your own with a wide range of leisure activities, such as a fresh water pool, chill out bar on the beach, Jacuzzi, sauna, gym, and wellness center, Renova Spa, which offers different treatments and massages.

The hotel provides high quality service guaranteed by RIU, in that our clients' comfort and enjoyment are most important. You will have the chance to eat a variety of delicious dishes at the buffet restaurant, and taste the best cuisine that our chefs prepare at the theme restaurants.

The Hotel Riu Palace Jamaica has a gym, table tennis, volleyball, tennis, windsurfing, sailing, kayaking, snorkeling, diving, and more water activities. During the day, you can enjoy the entertainment program, and by night you have different activities, such as live music, or dancing in the disco to the best rhythms of Jamaica. If you like golf, you'll find four golf courses close to the hotel with great views.

The Riu Palace Jamaica is now offering the new Adults Only Added Values. This includes a welcome with sparkling wine, concierge service, premium drinks, a bathrobe, and Wi-Fi throughout the hotel. For an additional charge, we will offer a special wine menu and a romantic dinner on the beach.

Exclusive Values!
Honeymoon: Surprise welcome gift in their room and a small bottle of rum. King bed, late check-out, and complimentary upgrade to next available room category (subject to availability and upon request). $40 Spa Credit in Ocean Harmony massage for two (50 min; per adult, per person, per stay;, this discount does not apply with other promotions and discounts).

Find more information about Riu Hotels & Resorts.

Learn more about Jamaica.
HOTEL LOCATION
The Riu Palace Jamaica is located beachfront in Montego Bay (next to Riu Montego Bay), approximately two miles from the airport and just steps from great shopping.
Address:
MAHOE BAY, IRONSHORE


JM
HOTEL FACILITIES
Boutique Shops
Disco / Nightclub
Meeting Rooms
Pools
Number of Pools: 1

Complimentary sun loungers, towels and umbrellas available.
Tennis
Number of Courts: 2
Lighted Courts: 2
Water Sports on Site
Sunfish Sailing: Complimentary
Snorkeling: Complimentary
Wind Surf: Complimentary
Other Sports Available
Raquetball: Complimentary
Health Club / Spa
Jacuzzi: Complimentary
Sauna: Complimentary
HOTEL DETAILS
If you are looking for relaxation and tranquility, the Hotel Riu Palace Jamaica has the facilities you'll need. Being an Adults Only property, guests can enjoy a wide range of activities, a fresh water pool, beach bar, wellness center and more! Beach:
Year Opened: 2013 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Adults-Only
ROOM TYPES
JUNIOR SUITE COURTYARD VIEW
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
SUITE JACUZZI OCEAN VIEW
1 King Bed Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Room Service
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE OCEAN FRONT
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE OCEAN VIEW
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE GARDEN VIEW
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite

OTHER INFO
All guest rooms feature an in-room liquor dispenser, a bathroom with hydromassage bathtub and shower cabin, 24-hour room service, and complimentary WiFi.
DINING
Riu Palace Jamaica features 1 meal plan options:
All Meals, Drinks & Tips
There are 5 Restaurants at Riu Palace Jamaica:
Main Buffet Restaurant - Serving breakfast and dinner buffet-style. Also featuring theme nights and cooking stations.
Krystal Fusion Restaurant - Open for a la carte dinners, advanced reservations are required at this restaurant. Please note, gentlemen are required to wear long pants and sleeved shirts.
Italian Restaurant - Open for a la carte dinners, advanced reservations are required at this restaurant. Please note, gentlemen are required to wear long pants and sleeved shirts.
Grill & Steakhouse - Open for a la carte dinners, advanced reservations are required at this restaurant. Please note, gentlemen arerequired to wear long pants and sleeved shirts.
Japanese Restaurant - Open for a la carte dinners, advanced reservations are required at this restaurant. Please note, gentlemen are required to wear long pants and sleeved shirts.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
A variety of scheduled activities, sports and games are available, as well as live music.
Nightly Activities & Entertainment:
Guests can enjoy complimentary drinks and admission to Pacha Disco, or grab a cocktail at the 24-hour Lobby Bar.
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
100 Recommend
100 past Apple Vacationers would recommend Riu Palace Jamaica to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 1736reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Everything but the rooms...
Kris J,
Wed Nov 30 07:53:04 EST 2016
My Southwest flight was canceled and we were placed at this hotel. Walking into the lobby I was pleasantly surprised that we'd be placed in such a nice place. However, the walk to the rooms (with buildings that aren't numbered or well l lit) is fairly long. There are no elevators for the I believe 3-4 floor buildings. The rooms have a 1970s shag feel that almost made me cry. Luckily it was one night and free which is probably the ONLY reason I'd didn't immediately check out. Positive side: the dining halls are huge with great food! The special dining restaurants require nicer clothes and reservations. After dinner we walked around the campus and were GREATLY surprised at the entertainment! There was a marvelous on stage show that was FANTASTIC! ! I had a hard time staying in my seat. This place has the potential of being absolutely phenomenal! But please please please update your living quarters because that's honestly the only reason you'd get 3 stars and not 5 from me. I should be more than willing to speak with your management team for positive suggestions.

Fantastic - 2nd Trip
Charles M,
Wed Nov 30 07:31:14 EST 2016
The staff is superb and professional. The food exceeds expectations (show up at 6:00 for the steakhouse). The rooms are clean and well air conditioned. A couple highlights include the water ballet show was fun. The Palace is adults only and u can visit the other resorts but the folks at the other Riu resorts cant visit the Palace. Make sure you go see the Hummingbirds! It is a must! This was our 2nd trip and we'll be back next year. I highly recommend the ocean front rooms. I read some of the negative reviews- i think they were written by the competition or generally negative people who I don't think would have fun anywhere. Also, I would recommend after visiting the Hummingbirds- have lunch at Scotches just down the road from the resort.

Relaxation Spot, Great Food - Not Much for Fun Though
Freddy G,
Wed Nov 30 04:38:17 EST 2016
Did a quick Valentine Day getaway to Riu Palace. Was actually a bit disappointed. Minimal activities at the resort mad for a rather boring hotel stay. We did venture out to have some fun and do some sight seeing, but really expected more from the hotel. Staff was just okay, bar tenders at the beach were pretty cool, but all activities ended around 10pm or 11pm. Drinks....so/so at best. Food is pretty awesome and our waiters for meals were GREAT !! Jerk & Curry are excellent. There is an adjoining hotel that has a sports bar, club & other shows, but resort is pretty dry.....will probably never go back just due to it being so dead and no activities.

Adults Paradise
167claudia, Surrey, United Kingdom
Tue Nov 29 14:33:28 EST 2016
We moved here from another hotel after being disappointed with the quality and service, from the moment we arrived we received excellent service and hospitality. The hotel provides a relaxed environment with a range of evening entertainment to suit all taste. Nothing was too much trouble, all the staff were welcoming and wanted to ensure you had a good time. The food was fantastic, creative dishes as well as some of the traditional Jamaican cuisine. A definitely place to recharge, relax and feel pampered, will definitely return to this hotel.

(4.5*) Very good, but lacking things to see, hear and do
SRPro, Boston, MA
Tue Nov 29 10:39:21 EST 2016
Just came back, enjoyed it and do recommend it with some reservation. Right off the bat: if you want to party, look for another hotel as this place is too chill and the median age here is probably 45. If you want great ocean experience, look for a place in Negril. Even without these elements in the picture, the hotel is still a solid bet. Read below for more. Strengths: rooms & grounds, food & drink, staff. Weaknesses: disappointing sea, poor or lacking options for activities and shows, overpriced transportation for getting out of the hotel. Biggest asset to the hotel: Denroy the bartender and his lobby bar, probably due for another salary raise. I kid you not, he's worth one whole TripAdvisor bubble, because without him in the picture, this would be a 3.5-3.75 hotel due to boredom. A hard-working and gifted bartender, he spends his evenings flexing his comedy muscles behind the bar and mixing amazing drinks out of fairly simple ingredients and spirits. Meeting new people at his bar was one of the highlights of our trip and we enjoyed every single one of his creations (try the Espresso Martini or the secret, off-menu drink called the Liquid Iguana). He also can advise on most local destinations and activities, ask him if you need to know the lay of the land. Denroy, hats off to you, man, it's been good knowing you, and thanks for the drinks. Best thing about the hotel: probably the food, which is no small feat for an all-inclusive. It is not all great all the time, but good dishes are always on the menu if you look for them and, occasionally, you will have a dish that will knock your socks off. Buffet is usually the strongest offering, followed by Italian, Fusion/Tapas, and Steak restaurants. Cannot comment on the Asian/Japanese restaurant because others recommended we not go. Nearly every day for lunch, the cook by the name of Altino Mills prepares absolutely the best jerk chicken I tried in all of Jamaica. Even on a bad day, it is amazing, and always superior in its smokiness and spices. On Spanish night (Friday?), I tasted a rendition of pescado veracruz that blew me away and took me all the way to Mexico's east coast. We generally enjoyed the little Tapas the lady chef prepared in her far corner of the buffet area every evening. Do try the local specialties of goat curry, Jamaican style fish and the oxtail stew, usually prepared really well. On the other hand, and perhaps this was just the season, but we were really disappointed with the fruit at the hotel, considering the destination. The fruit were generally watery and tasteless, and there was a lack of anything exotic. We were told by the locals it's mango season, and yet mangoes were notably absent. We are sea people and were hugely let down by the ocean situation. The beach itself is pretty well-maintained and well-appointed with loungers, hammocks, etc., albeit small. At the Riu Palace, the water was cloudy and sandy, and the sea became very deep very fast. At the neighboring Riu Mobay, same quality of water, plus the bottom of the sea felt swampy and a bit like stepping on sewage. At the newly built Riu Reggae next door the other way, there are too many stones underfoot and many disgusting drainage ducts output directly into the swimming area of the sea. We never did break out the fins and snorkeling masks which we brought with us, the visibility was low and the clear waters began way out. Speaking of the neighboring hotels, they are the only ones featuring shows, as Riu Palace is not equipped with a stage. It was very difficult to figure out the schedules of activities at other hotels, as they would only be posted in the lobbies of those respective hotels. I think the management should work on making this information available to Riu Palace guests without having to visit the other hotel's lobbies. Truth be told, we went to neighboring hotels every night, and saw a few good shows and, mostly, pretty bad ones. One International Dance show had ornate, elaborate costumes, but the dancers could not synchronize -or- dance on the beat. Another International Dance show had an annoying voiceover trying, unconvincingly, to tie world influences on the culture of Jamaica, but choreography was weak and, in places, somewhat racist (please, research the differences between China and Japan). There were two good shows: the Michael Jackson impersonator show and Riu Palace's own synchronized swimming/dancing show in the shallow pool which was quite amazing, but, as I was told, rare. We really really wished for a quality reggae cover band-plus-singer concert, but didn't get a single good music show throughout our stay. Despite the animation team's best efforts, we were quite bored most of the time. Some of it has to do with the patrons being, let's put it mildly, pre-millenial, and wanting to chill. But the hotel could try much, much harder. There's only so much table tennis one can play. You shouldn't charge to play billiards, people are already paying good money to stay at your hotel. Do a better job advertising the shows in the neighboring hotels. Improve the music by the pool, it was repetitive and way too relaxing. Speaking of music, the Pacha disco at Riu Mobay had a crappy DJ who was killing the mood with undanceable tunes the two nights we tried going. There was simply not enough music around, there should have been more reggae and Caribbean tunes in the bar, in the restaurants, in the lobby, on the beach. Overall, we really liked our stay and the hotel, and came back well-rested and well-fed. One thing this hotel was low on is fun, but that is an elusive concept that will take enormous effort and many tries to get right. Keep at it, guys, you truly have something special here, and I look forward to seeing what this hotel can become. P.S. One thing you could do would be to have a hotel shuttle going to Hip Strip, Margaritaville and a few other nearby off-campus destinations...those taxi prices you have posted are pretty unreasonable and disincentivize the guests from seeing the good spots in Mobay



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.