Jamaica

Riu Ocho Rios


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All Inclusive    

2018 Exceptional Value!
Honeymoon: Surprise gift in room, small bottle of Tequila, king bed (subject to availablity at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availablity and upon request), $35 spa credit in Ocean Harmony massage for two (50 min) per adult. (This discount does not apply with other promotions and discounts)
Family: Two kids 12 and under Stay Free when sharing room with two paying adults (valid 5/01-12/23/18).

Surrounded by thick woods and waterfalls, Riu Ocho Rios is the perfect place for those looking for a vacation filled with adventure. Explore the spectacular Dunn's River Falls, the beautiful botanical garden of Canbrook, and discover dolphins and sharks at Dolphin Cove. All of these attractions are just a short drive away.

In the resort, there are many activities to keep guests entertained. Enjoy the turquoise water by windsurfing, sailing, kayaking, and snorkeling. On land, volleyball, table tennis, and a complimentary gym will keep the heart pounding. Kids have their own RiuLand Mini-Club (ages 4-12) and adults can relax and rejuvenate in Renova Spa.

Dining options are plentiful with a buffet and on-the spot cooking stations. Ŕ la carte dining options include Gourmet, Italian, Asian, and Grill Steakhouse. Unlimited drinks are available 24-hours a day and each room boasts a regularly stocked mini-bar and liquor dispenser. Complimentary 24-hour WiFi is also available in the common areas of the resort (available in rooms for an additional charge).

For an upgraded stay, check out the Deluxe Wing. Deluxe Wing suites and junior suites have a Jacuzzi bathtub, Free WiFi, and concierge service. Guests of the Deluxe Wing also enjoy exclusive ŕ la carte dining privileges at the Japanese restaurant as well as the exclusive gourmet restaurant.

Find more information about Riu Hotels & Resorts.

Learn more about Ocho Rios.
HOTEL LOCATION
Located 65.2 miles from Montego Bay's International Airport.
Address:
OCHO RIOS


JM
Local Phone: 876-972-2200
Fax: 876-972-2203
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Pools
Number of Pools: 2
Outdoor Pools: 2     
Two outdoor pools with jacuzzi.
Golf: NEARBY
Holes: 0
Tennis
Number of Courts: 1
Outdoor Courts: 1
Lighted Courts: 1
Court Fee: Included
Water Sports on Site
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Complimentary
Steam Room: Complimentary
Manicure / Pedicure: Additional Charge
HOTEL DETAILS
Beach:
Total Rooms: 856
Year Opened: 0 Credit Cards: Visa, Master Card
HOTEL RESTRICTIONS
Guests from the deluxe wing have exclusive access to Mamee Bay, Sir Richard and Tushima restaurants. Free Wifi in all public areas of the hotel.
ROOM TYPES
SUITE OCEAN VIEW
Located in the Deluxe Wing, this spacious suite includes one king bed, a split-level living area with a sofa, a fully-equipped bathroom with a hydro-massage bathtub, and a private balcony with ocean views. Complimentary Wifi available.
1 King Bed Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Television
Room Safe
Satellite
SUITE OCEAN VIEW W/JACUZZI
Located in the Deluxe Wing, this spacious suite includes one king bed, a split-level living area with a sofa, a fully-equipped bathroom with a hydro-massage bathtub, and a private balcony or terrace with ocean views and outdoor Jacuzzi. Free Wifi.
1 King Bed Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Jacuzzi
Minibar
Hair Dryer
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE GARDEN VIEW
Located in the Deluxe Wing, this room includes two double beds or one king bed, a split-level living area with a sofa, a fully-equipped bathroom with a hydro-massage tub, and a private balcony or terrace with garden views. Complimentary Wifi available.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Television
Room Safe
Satellite
STANDARD OCEANFRONT
Standard guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a private balcony or terrace with oceanfront views. Room aslo features a minibar, a liquor dispenser, and more. Adjoining rooms are available.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE OCEANFRONT
Located in the Deluxe Wing, this room includes two double beds or one king bed, a split-level living area with a sofa, a fully-equipped bathroom with a hydro-massage tub, and a private balcony or terrace with stunning oceanfront views. Complimenary Wifi.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Television
Room Safe
Satellite
STANDARD OCEAN VIEW CONNECTING
Connecting rooms are two rooms, being sold as one unit. For the room descriptions, please review the description listed above.
Other Amenities -
JUNIOR SUITE OCEAN VIEW
Located in the Deluxe Wing, this room includes two double beds or one king bed, a split-level living area with a sofa, a fully-equipped bathroom with a hydro-massage tub, and a private balcony or terrace with ocean views. Complimentary Wifi available.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Television
Room Safe
Satellite
JRSUITE GARDEN VIEW CONNECTING
Connecting rooms are two rooms, being sold as one unit. For the room descriptions, please review the description listed above.
Other Amenities -
Kitchen
STANDARD OCEAN VIEW
Standard guestroom includes one king bed or two double beds, a fully-equipped bathroom with a bathtub, and a private balcony or terrace with ocean views. Room also includes a minibar, a liquor dispenser, and more. Adjoining rooms are available.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE OCEAN CONNECTING
Connecting rooms are two rooms, being sold as one unit. For the room descriptions, please review the description listed above.
Other Amenities -
DINING
Riu Ocho Rios features 1 meal plan options:
All Meals, Drinks & Tips-LIMITED
There are 8 Restaurants at Riu Ocho Rios:
Plantation - Serves lunch and dinner.
Mammee Bay - Serves lunch during the day and grill Steakhouse specialty restaurant for dinner.
Sir John - A la carte restaurant serving Gourmet cuisine. Open for dinner.
Piccola - Lunch and snacks during the day and Italian specialty restaurant for dinner.
Mandalay - Asian specialty restaurant. Open for dinner.
Tushima - A la carte restaurant serving Japanese cuisine. Open for dinner. Exclusive to Deluxe Wings guests.
St. Ann - Buffet style restaurant with show cooking stations, serving International and local specialties..
Sir Richard - A la carte restaurant serving Gourmet cuisine. Open for dinner. Exclusive to Deluxe Wings guests.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Ping Pong, Volleyball, Multi Sports Court, Introductory Scuba Lesson (in pool).
Nightly Activities & Entertainment:
Live Music, Theme Nights
CHILDREN'S PROGRAMS
Children's miniclub

Children's Facilities
PlayGround
Children's Pool
Babysitting Fee: Fee required
Advance Notice for Babysitting: Yes

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
2109 Recommend
2109 past Apple Vacationers would recommend Riu Ocho Rios to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 8920reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Tyrone and Pool bar staff rocked!! The rest of the team should take notes from Tyrone and team!!
DEANA F.
Jan 17 2018
Room was still dirty; bed had sand in it from previous guests. Food was good but it seemed the staff for room service and at the restaurant was not very user friendly and were irritated when we requested something. We couldn't get them to clear tables for us to sit and enjoy our meals. When asked to have our mini bar stocked, they refused although we had been there for 4 nights already and it was only partially stocked upon arrival and was never restocked. The pool bar staff was amazing!! The staff at the hotel bars inside were rude, they refused to acknowlege me and when they did, they gave me N/A drinks. I had to have other members of our party get drinks for me. Beach was dirty-trash all over it and cups from the patrons were just laying around-I realize that the other guests could have taken a little more responsibility for their trash as the staff seemed to be short. We did hear from a few members of the team about their pay so am assuming that could be part of the reason the customer service was down.
Customer Rating: 

Downhill!
JASON H.
Dec 11 2017
We went to the Riu in Ochos Rios in 2005 when it opened and it was amazing. Everything is pretty much exactly the same except the hotel shows it's age due to poor upkeep. The food is also not nearly as good as it used to be. The main pool area was in a state of disrepair with the area around the pool perimeter literally in crumbles. Both pools has the water levels lowered to make repairs and none of the jets on the hot tubs worked....
Customer Rating: 

It was all good!
KASSIE S.
Jun 01 2017
I stayed at the RIU Ocho Rios and it was a good trip for my golden 22nd birthday. There were 9 of us 3 to a room the stay was good but the only issue is that we all paid full price and they only gave WIFI Access too two people in the room which really was the down fall of the entire trip as we depend on the wifi. We had to pay an additional $30 which should have been outlined by Apple Vacations when we booked the reservation. Overall the trip was good. There are drivers present 24 hours a day which was good. There was lots of night life and plenty of food/drinks.
Customer Rating: 

STACEY J.
Apr 30 2017
I have nothing but positive things to say about my overall experience. From the time we arrived until the time we left everyone was so friendly and accommodating. The resort was clean and the view was absolutely beautiful! The food at every restaurant was delicious, especially the Chinese place where we ate 3 different times.
Customer Rating: 

MARINA K.
Apr 21 2017
The hotel premises were not clean enough. Pool was cleaned once during our stay. The main buffet was not open during lunch, and other restaurants didn't have enough space and food variety.
Customer Rating: 

Reverberations in a beach paradise
DAVID C.
Feb 22 2017
As an older couple, we planned on being live-in vacationers most of the time. Service and overall food quality were excellent, but the echos in hallways on into the early a.m. hours meant that the comfort level was not what if might have been. We had a great field trip with Sebert, our guide, to a working plantation, and for a younger, more noise tolerant clientele, this trip to Ocho Rios might indeed be just what these folks are looking for.
Customer Rating: 

Amazing for the price
ZACHARY H.
Feb 08 2017
Really good place. Walk right out your room to 2 nice pools and a huge beach front. Water is very clear. We thought it was well worth the price.
Customer Rating: 

Get what you paid for
PHYLLIS M.
Feb 08 2017
We paid for a upgrade which included more options for dinner which were great, however, the jacuzzi tub that we paid for did not work. We didn't want to bother the hotel staff about the problem, but the room itself was beautiful.
Customer Rating: 

The RUI disappointment
WAYNE B.
Jan 30 2017
When traveling it's the "little" details that can make or break a nice vacation. To start with, there is a secret about the in-room safe. They don't tell you at check-in that you have to ask for the lock and the key. The room door key is a big metal key that didn't work half the time and the safe key didn't work half the time. No help with luggage when arriving or leaving. They need 4 times more employees to help all the people wandering around trying to figure things out. Standing in line for restrauants isn't fun either. No reservations and there is only one sit-down restrauant we could use. Found out we had the wrong color wrist band to qualify us to eat anywhere else. No pool side service for drinks. The glasses, and in some cases dishes just piled up all day. People were taking pictures of overflowing garbage cans around the pool and on the beach. Which attracted big birds. BUT, the sunshine was great. We discovered the "waiting list game" for restrauants by accident. There is no shampoo or lotion in the rooms and out king bed was 2 double beds made up separately and pushed together. The only restrooms pool side was inside a restrauant and when in an evening restrauant you had to go all the way to the bar and entertainment area. No security guards or management watching staff congregate and talk for hours. On our last morning, witnessed a young family with 3 kids struggling to clean up after a cereal bowl crashed to the floor. A lady from another table handed them some napkins and one server handed that some napkins. The mother went to change and the dad while holding the baby was trying to clean up shards of bowl and oatmeal while the other 2 kids stayed seated. Really? That's unacceptable. My spa treatments were the hi-lite of my 7 days thanks to Diana. We put our towels out and went for breakfast and they were taken. Yet the apple representative told us we didn't need to carry our "keys" around with us. Just leave your stuff on a chair and go do what you want. Never going back to Jamaica.
Customer Rating: 

BLAKE M.
Jan 27 2017
Great Place. Tough crowd of customers
Customer Rating: 

Excellent Hotel
KEVIN C.
Jan 12 2017
Well worth staying at this resort great friendly service !
Customer Rating: 

TripAdvisor Traveller Reviews
Lovely!
,
Thu Jan 18 11:50:35 EST 2018
This hotel is lovely! Lovely staff, lovely food and lovely rooms that are spotlessly clean. The only thing that lets this hotel down is the Americans. They are loud, brash and annoying AF! It didn’t mater how many dirty looks I gave, it just went over theirs heads as they got louder and drunker but don’t let this put you off, obnoxious Americans are everywhere.

More of a 3 star hotel
badgyalvivi, Hounslow, United Kingdom
Wed Jan 17 12:31:18 EST 2018
Came for a week at this hotel with my daughter. Booked the the Jr suite ocean view. Which was actually a side view of the ocean with a massive palm tree obstructing our view. But yet a few people who paid for a cheaper room were upgraded to deluxe suites with beautiful rooms. So felt robbed and cheated to know i paid for a deluxe room at full price as a treat for my birthday. Was also told there was no bubbly left on our arrival. But we could purchase some at the reception. Food was also not great. Staff needs a good course on customer service. But Leighton on front desk was friendly and also Vivienne in catering section. I wouldnt stay at this hotel again. Not for the money i paid.

Wow
Amy W,
Tue Jan 16 22:37:47 EST 2018
We booked as a party of 6 for Riu ocho Rios as heard good things about the chain We arrived and were quickly greeted and every part of our holiday was fantastic. Friendly and helpful staff food cooked to order and fresh and the view was just Fab Couldn’t fault this hotel at all and will be back next year

Wouldn't recommend to anyone
Dan A,
Tue Jan 16 09:20:46 EST 2018
Can't believe this place calls itself 5 star. Long list of complaints. Most uncomfortable bed I've ever had. Hard as a rock. Probably the original mattress, at least thats what it looked like. Shower was terrible too. No light. Showered in the dark and no bathroom fans. Super romantic. Was there for a friend's wedding with my wife. Getting extra water in our room was like pulling teeth. Buffet was almost the same everyday. Long lineups all the time, everywhere. Breakfast was the worst lineups of all. Hard to find a clean table with cutlery. The wedding had a great party and was the highlight for sure. Food was also good there. The entertainment was great. Great beach too. It's too bad there was so many downfalls at the hotel and I tried to see if they could help but didn't seem to care. I guess when the hotel is fully booked they wouldn't care about 1 bad review.

Experiences
aquaman2018, Fort Wayne, Indiana
Tue Jan 16 03:57:35 EST 2018
The hotel was very nice and clean. There were eleven in our party and we booked 5 rooms. They were very accommodating when we checked in and asked for an adjoining room. The food was very good and they had a large variety. The pool area was a non-smoking area, which we needed, because two of our group has asthma, but we were very upset, because the group sitting beside us at the pool was smoking. We went to the front desk to be sure that it was a non-smoking pool and they said yes. We told them that there were some smoking cigarettes and marijuana and the called security for me to speak to. Security said they would send someone right away, but they never did. This was very disappointing and because of that we probably wouldn't go there again.



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