Jamaica - Riu Montego Bay

The riu like most of the other reviews said was really good overall. The food was delicious, they have three restaurants, my favorite was the steak house cause its located overlooking the beach and there is service at your table, the other two had table order options but also had buffets. The norma .. More>

The riu like most of the other reviews said was really good overall. The food was delicious, they have three restaurants, my favorite was the steak house cause its located overlooking the beach and there is service at your table, the other two had table order options but also had buffets. The normal buffets were wonderful, lots of options. And we ate at the jerk chicken shack on the beach every lunch... ya mon! The only complaint I have about the riu is that ig you want to call home, the staff seemed to want to make it hard. U can get a calling card and call from a little room by reception, but its super echoey, very hard to hear your loved one. U can call out from ur room as well but everycall has a two dollar connection fee and a lot of calls don't go thru. We had to disbute a bunch of charges. Other than that the only other thing I'd like to talk about is the beach. We had a room on the main floor with a large balcony, it was a three minute walk to the beach, we never had dificulty finding a shady spot under a palm tree or in the sun, if your into entertainment there was plenty there for u, if not, the beach was big enough that u could still relax. The ocean while beautiful, was pretty seaweedy, and down right mushy in spots, but that didn't bother me, bring water shoes if your that concerned. They have kayaks and paddle boats and little sail boats to take out, all pretty fun. Overall I had a really great time at the riu, I've heard the riu in ocho rios is amazing as well.

We were very pleased with the RIU. We have been to Jamaica before, however this resort was outstanding. Would highly recommend. .. More>

We were very pleased with the RIU. We have been to Jamaica before, however this resort was outstanding. Would highly recommend.

the beds were hard, pillows lumpy, tub drained poorly, no bottle beer except in room when you ordered more they said every went home so no beer was delivered, did the fast track for $30.00 was told there would be bottled beer and they didn't have none also said smoking availibilty didn't say it was .. More>

the beds were hard, pillows lumpy, tub drained poorly, no bottle beer except in room when you ordered more they said every went home so no beer was delivered, did the fast track for $30.00 was told there would be bottled beer and they didn't have none also said smoking availibilty didn't say it was 3 gates down and upstairs

There was a big difference between resorts. I stayed at the RUI in Montego Bay and Negril. In Runaway Bay I ended up with reservations at a resort different than I thought. This resort was not up to my standards, had maintenance issues, was run down and to top it off, was previously an adult nudist .. More>

There was a big difference between resorts. I stayed at the RUI in Montego Bay and Negril. In Runaway Bay I ended up with reservations at a resort different than I thought. This resort was not up to my standards, had maintenance issues, was run down and to top it off, was previously an adult nudist resort. We had a mirror on the ceiling, tacky decor, a large jacuzzi tub that was unusable, small food selection.. should I continue? The only nice thing about the resort was the mix of pools, beach and ocean. For a three star resort, this was not. A far downgrade from the RUI. I wish I would have known the condition of the resort.. DeCameron Fun Club Resort - Run Away Bay.. Do not stay.

I love the RIU in all locations. .. More>

I love the RIU in all locations.

THERE WAS A LOT OF ROACHES IN MY ROOM .. More>

THERE WAS A LOT OF ROACHES IN MY ROOM

My first trip to RIU Montego Bay was great. The service was excellent throughout my stay. My hotel room was very clean and comfortable. The entertainment on my first night their really added a spark to my night. There were three weddings while I was there and a lot of guest in the resort. I booked .. More>

My first trip to RIU Montego Bay was great. The service was excellent throughout my stay. My hotel room was very clean and comfortable. The entertainment on my first night their really added a spark to my night. There were three weddings while I was there and a lot of guest in the resort. I booked through Apple Vacations and they were on point. The transportation was on time and I had no problems. I definitely will be staying at RIU the next time I visit Jamaica and booking through Apple Vacations.

Bed matress was soiled and stained. The matress was very uncomfortable. The grout in the tile floors was filthy (it was black). I have been to other all-inclusive resorts and tipping was absolutely off limits. At the RIU Montego Bay, they wanted us to tip for everything, even cooking our food. T .. More>

Bed matress was soiled and stained. The matress was very uncomfortable. The grout in the tile floors was filthy (it was black). I have been to other all-inclusive resorts and tipping was absolutely off limits. At the RIU Montego Bay, they wanted us to tip for everything, even cooking our food. The food at the resort was good. We attended a wedding at the resort, which was beautiful. However, we had to wait an extremely long time dor our food to arrive. Other guests had already eaten their food by the time our food arrived. After my experience, I will steer people away from staying at this resort.

Good service and food but the room smelled of smoke. also the comforter was really old and questioned if it was clean or not... Overall I liked the hotel. .. More>

Good service and food but the room smelled of smoke. also the comforter was really old and questioned if it was clean or not... Overall I liked the hotel.

The comfort of the bed was very poor. Unless you like sleeping on a rock hard mattress. Our return trip to airport to come home was completely NOT done. We had to get a taxi. Food was ok. Deserts were awful. .. More>

The comfort of the bed was very poor. Unless you like sleeping on a rock hard mattress. Our return trip to airport to come home was completely NOT done. We had to get a taxi. Food was ok. Deserts were awful.

It started off pretty rough having to get our room changed three times, which lasted for about 1-2 hours. The first room's key didn't work, the second room was not a king bed and then finally the third was fine. It wasn't as nice as the original room. The process was pretty unprofessional and felt .. More>

It started off pretty rough having to get our room changed three times, which lasted for about 1-2 hours. The first room's key didn't work, the second room was not a king bed and then finally the third was fine. It wasn't as nice as the original room. The process was pretty unprofessional and felt like we were getting the run around. I even offered to pay extra for a beach front room, however they were all booked. Also, the Apple's Vacation representative left early the first day so we couldn't book excursions, and then we needed to wait for him on day two. The rest of the vacation was wonderful and everyone was friendly.

We arrived and it was hot and we had to wait for our room. we went for something to eat and went back to reception. Room, food, drinks, entertainment, activities, staff friendliness were all what you... More>

We arrived and it was hot and we had to wait for our room. we went for something to eat and went back to reception. Room, food, drinks, entertainment, activities, staff friendliness were all what you would expect from this 5* hotel. This was my 3rd stay in a RIU resort. I personally prefer the RIU Montego Bay due to its several pools bigger site and the Evening Entertainment there was top class. RIU Mobay is a smaller resort but still offers everything you need to have an enjoyable holiday. Our daughter Gabriella enjoyed the kids club and was a big fan of Mo Mo who was great with the kids. The Jerk Chicken Hut which was open from 12 till mid afternoon was excellent food. The Asian restaurant we went there on our last night and it was magnificent, we wish we tried it earlier. Due to the large choices of food in the Main Buffet restaurant we were more than happy to keep eating there. We had some family who live in Jamaica have a room each for a few days and they thoroughly enjoyed it aswell. We will definitely have a holiday again with RIU.

For the people who are reading this and think that people only like to complain well in this review that is NOT the case. I arrived yesterday with my boyfriend after a beautiful 7 day vacation that... More>

For the people who are reading this and think that people only like to complain well in this review that is NOT the case. I arrived yesterday with my boyfriend after a beautiful 7 day vacation that was completely ruined on our last day. We had gone out for dinner and the evening show only to come back to our room and notice that someone had stolen an ipod, a charger and $60 dollars from my wallet. They got into our safe luckily we had no other money in the safe and our passports were still in it. Now if you think that it is acceptable I encourage you to visit RIU Montego Bay. BUTTTTT if you want to relax and not worry about who is snooping around in your room while you are out having a good time RIU Montego bay should not be your 1st, 2nd, 3rd or 4th choice. AVOID ruining your vacation RIU Montego Bay Staffs thieves and I believe strongly that the maid staff are also involved in this scam. It was a very upsetting way to end our trip and after calling security and reporting what had happened we were told in other words to take it as a lose. Now if you think that is 5 star behaviour you are badly mistaken I have never experienced this type of dishonest staff in all my years of traveling even to the 4 Star resorts that I have been too. For the ones who don't understand how this happens I will explain there are multiple staff members who have master keys which open every single room those people are : Security, maids and the people who stalk up your fridge with beverages. Then there are the securities who ALSO have a master key to open and reset ALL safes not just ours! Our safe was open because he didn't want us to notice that it had been reset so he opened it shut the door but couldn't lock it again because he didn't know our code. We were blessed that our passports were not stolen because after something like this happens all you want to do is get out of there as fast as you can. All we were offered was a new room which to us made no difference because this person obviously has access too all rooms and we didn't want to be a victim of theft again. We were leaving Jamaica in the morning and neither one of us could sleep every sound got us up. After knowing that there is someone who is staffed by RIU Montego Bay who is accessing rooms to steal from hard working people who leave there homes to have a good time and encounter complete garbage of this nature is DISGUSTING. This experience has ruined my want to return to Jamaica it is a wonderful beautiful place but I will not return for a very long time and if I ever do I will always be uneasy about how safe our belongings really are. If you already have tickets to this resort be cautions do not TRUST anyone not even the cleaning staff. If you were thinking about going to RIU let my review change your mind. The next morning we told friends that were leaving back home with us about what happen and one of the ladies had mentioned that the security staff called their room twice asking if they needed their safe to be checked another time they called asking for them to lock there balcony doors. They must be calling and knocking on doors first to make sure you are not there and if you are they pretend they are coming to service you with something which you never asked for so you will not think anything of it until it happens to you then it all makes sense and it will be too late. These thieves aren't not stupid they do it in such a way that they hope you don't notice. They don't make any kind of mess, our bags had already been almost all packed and they didn't touch our bags but our safe, my wallet and anything that was laying around was gone. They close the safe door they don't leave it wide open so you actually question yourself on whether or not you forgot to lock it. They are professional's and I am glad that we noticed and I am going to do everything in my power to have this resort punished for ruining my vacation. AVOID THIS RESORT AT ALL COSTS OR IT WILL COST YOU MORE THEN YOU INTENDED IT TO.

My girlfriends and I traveled there (I left my 8yr. old at home). It was 3 of us. We booked our affordable vacation through NJTravel.com and were pleasantly surprised when we received a room... More>

My girlfriends and I traveled there (I left my 8yr. old at home). It was 3 of us. We booked our affordable vacation through NJTravel.com and were pleasantly surprised when we received a room upgrade and a complimentary souvenir bag of Blue mountain coffee in our room a few days later. It took us only about 15 mins. from the airport to arrive at the hotel. We were upgraded from a garden view room to an ocean view directly overlooking the beach. We were in room 5227 (Building 5, second floor). There is an elevator, but it is in the center of the building, so we used the steps most of the time. If you can, try to get a bottom floor as they have larger balconies. The room came with 2 double beds pushed together. There was a frig (stocked every other day) and a liquor dispenser. Rooms were cleaned daily. The rooms and resort were spotless. There is no room service. For those of you traveling with a family, there is a Mini-Club for kids, it is only open a few hours a day and is only partially supervised. There is a small pool and swing set there and they have crafts inside the building. They also have kid?s activities on the beach on some days. Some parents left their kids there and came back and got them later. Not sure if I would do that. However, all the kids were having a great time. There were also quite a few of teenagers and lots of 20-30?s singles. I didn?t encounter any obnoxious people while I was there. In fact, I made a few new friends. Remember, this is not the Ritz Carlton. It is an affordable option for singles, families and couples who can?t afford the Ritz right now. This is a great choice if you are on a budget or this is your first time away with your family. The restaurants ? basically there is 1 buffet and 3 sit-down restaurants. Make reservations when you get there. But, if you want to go to a sit-down and don?t have a res., just go and they will try to seat you. It worked for me. There is a spa there, as well. I got a 50min. Swedish massage ? very nice. The spa staff does offer specials, they walk around at the beach and pool and I heard them offering massages for about $50. The hot tubs are in the spa and they are free. Not many people in the hot tubs, maybe because they don?t know about it. The gym is also inside the spa. Bring your own floatie and thermos mug. It gets hot, there, so keeping your daiquiri cool is important. It?s even more important to float around in a pool and sip it. There is no bar service at the pool or beach. But, there is a swim-up bar. The pool deck gets very hot, so be sure to wear your sandals up to the pool. Bring some bug spray, as there are mosquitos at night. For the party people: there are many adult activities at the pool. Guests and staff are friendly. There is a night club there and nightly shows. The Michael Jackson show is unbelievable. Don?t miss that one. Before each show, around 7PM, they a kid activity on the stage ? musical chairs, etc. The main show starts around 9PM. So, after the show, you can go to the disco or once a week they have a free shuttle to the club in Montego Bay ? Margaretville. There is also a bar above (upstairs) the disco/next to the stage that is open 24 hours; so basically you could party 24 hours. I really think if you don?t make a new friend or have a good time while you are there, then you just don?t want to. For you shoppers, there is a free shuttle that leaves throughout the day to the stores across the boulevard. Great way to buy some trinkets and see what else is outside of your door. You can also take a taxi to the Hip Strip in downtown Montego Bay, about 10 mins. away. Oh, the canoe people, you can shop from them too. They come daily at around 8AM and around 5PM. Each canoer sells different stuff, bracelets, wood figures and some other ?stuff?. There are also tours, you can purchase to ? Rafting, Catamaran cruises, shopping, fishing, etc. Each tour desk has their own tours, but you can purchase your tour from any of them.

Arrived and we got a room so fast. Never before has that happened in Jamaica.. Room was nice and clean but drab looking. Islands should be colorful I think. We were lucky to have had bottom level... More>

Arrived and we got a room so fast. Never before has that happened in Jamaica.. Room was nice and clean but drab looking. Islands should be colorful I think. We were lucky to have had bottom level room because there are no elevators. The halls are all marble and so loud. When people would come back late you would hear everything wake you up. The employees were wonderful, if you had a problem them came to fix in less then 10 min. Then someone would call to make sure it was fixed. There were supposed to be 3 restaurants and the buffet. Asian was buffet , the steak house was good but food was always cold. We didn't get a chance for Italian. The restaurants were never air conditioned. The pool was nice but the bar was so far away , no local portable bars around. Entertainment was silly except for the steel drums. O M G the beds were so hard we had to take ibp from the pain. Would I ever go back..NO only because of the beds and food. Didn't enjoy at all.

Im back from a 7 day vacation at the Riu and I must say it was great! Don't listen to the bad reviews. Food was great and fresh in the main buffet (a la carte not really worth it) and everything... More>

Im back from a 7 day vacation at the Riu and I must say it was great! Don't listen to the bad reviews. Food was great and fresh in the main buffet (a la carte not really worth it) and everything was very very clean. The jerk chicken on the beach is delicious and I just had to have it everyday! I purchased some jerk spice mix to try duplicate it at home but it doubt It will be as good.... I guess i'll just have to come back! The room was spacious and very clean, the mini bar was great and refilled DAILY. The staff always did their best to make sure you had a great vacation. I recommend you try a sailing and snorkeling tour over at the water sports, it's well worth it! As everyone said already the beach is not that great but I didn't really mind, the pool is nice and pretty big. We also never had a problem with sun loungers as there were always some available. Thanks everyone at the Riu for making my vacations so wonderful, we will be back!