Jamaica

Riu Montego Bay


Email | Share |
All Inclusive    

2018 Exceptional Value!
Honeymoon: Surprise gift in room, small bottle of Tequila, king bed (subject to availablity at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availablity and upon request), $35 spa credit in Ocean Harmony massage for two (50 min) per adult. (This discount does not apply with other promotions and discounts)

2019 Exceptional Value!
Wedding: Free Wedding. Restrictions apply-see applebeachbrides.com
Honeymoon: Surprise gift, small bottle of rum, late check-out (based on availability), Free upgrade to next room category (based on request and availability), and $35 spa credit on selected couples massage (restrictions apply).

Just a few minutes from the airport, Riu Montego Bay is perfect for short stays! Located on a tranquil beach in charming Montego Bay, this resort offers a wide range of amenities to its guests. Comfort and enjoyment are top priority, and guests feel it as soon as they arrive to this all-inclusive paradise.

The many activities are perfect for families, couples, and friends. Enjoy a game of tennis and volleyball or indulge in the brilliant turquoise sea. Go kayaking, windsurfing, and sailing. Children have their own swimming pool and can partake in activities at RiuLand Mini-Club.

All guests receive a complimentary entrance to Pacha nightclub, which is open six times per week. The four bars offer unlimited domestic drinks and each room is equipped with a stocked mini-bar and liquor dispenser.

Meal options range from buffet to la carte Italian to la carte Asian. A delicious Jerk chicken station is set up six times per week serving authentic Jamaican barbecue. Snacks are available 24-hours a day. Even picky eaters will be satisfied; pizzas, pastas, and salads are served for lunch!

Find more information about Riu Hotels & Resorts.

Learn more about Montego Bay.
HOTEL LOCATION
Address:
MAHOE BAY, IRONSHORE


JM
Local Phone: 876-940-8010
Fax: 610-359-6625
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Pools
Number of Pools: 2
Outdoor Pools: 2     
Swimming pool with adjoining jacuzzi. Children's swimming pool
Golf: NEARBY
Holes: 0
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Water Sports on Site
Snorkeling: Complimentary
Wind Surf: Complimentary
Other Sports Available
Horseback Riding: Additional Charge
Health Club / Spa
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Riu Montego Bay features four restaurants, five bars including swim-up bar, swimming pool, spa and mini-club.
Total Rooms: 701
Year Opened: 0 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Student/Spring Break groups or individuals, regardless of age are not allowed at hotel. Hotel reserves right to use reasonable means to identify suspected student/spring break groups. Disruptive guests may be removed from the property at their own expense
ROOM TYPES
OCEAN VIEW
Balcony with ocean view. Liquor dispenser included.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
STANDARD RUN OF HOUSE
Standard room with garden view from balcony. Liquor dispenser included.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
OCEAN FRONT CONNECTING
These connecting rooms are two rooms, being sold as one unit. For the room description, please review the Oceanfront room description.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE OCEAN VIEW
Suite with ocean view from balcony. Includes a hydromassage tub in the bathroom. Integrated lounge area with a sofa.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
STANDARD ROH CONNECTING
These connecting rooms are two rooms, being sold as one unit. For the room description, please review the Standard/Run of House room description.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
GARDENVIEW
Private balcony with garden view. Liquor dispenser included.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
GARDENVIEW CONNECTING
These connecting rooms are two rooms, being sold as one unit. For the room description, please review the Garden View room description.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
OCEAN VIEW CONNECTING
These connecting rooms are two rooms, being sold as one unit. For the room description, please review the Ocean View room description.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
FAMILY ROOM
Triple room with garden view from balcony. Includes liquor dispenser.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
OCEAN FRONT
Oceanfront view. Liquor dispenser included.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
DINING
Riu Montego Bay features 1 meal plan options:
All Meals, Drinks & Tips
There are 4 Restaurants at Riu Montego Bay:
Mahoe Bay - Poolside restaurant serving buffet lunch and a la carte Steakhouse for dinner.
Little Italy - Italian restaurant serving buffet for lunch and a la carte for dinner.
Rose Hall - Buffet style restaurant with show cooking, serving international and local specialties.
Kalu - Asian specialty restaurant. Open for dinner.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Table Tennis. Beach Volleyball, Scuba Diving Lesson (in pool), Blliards ($), Sailing
Nightly Activities & Entertainment:
Shows, Live Music, Game Room (with slot machines), Night Club
CHILDREN'S PROGRAMS
Mini-club
Applicable Ages: 4 to 12 years old

Children's Facilities
PlayGround
Children's Pool
Babysitting Fee: $
Advance Notice for Babysitting: Yes

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
2480 Recommend
2480 past Apple Vacationers would recommend Riu Montego Bay to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 6869reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Food can be better
YI L.
Nov 25 2018
Overall food is ok. Not great. Specialty restaurants were below average. Some did not even open during our stay.
Customer Rating: 

TEST
restrooms
DENISE G.
Nov 21 2018
only issue is there is not enough public restrooms located throughout the resort
Customer Rating: 

TEST
SHIRRAINE J.
Aug 31 2018
The only disappointments we had were with the excursions and the food. We felt the excursions were way over-priced and there should have been more jamaican cuisine. I get enough pizza, fries, burgers, asian food, and pasta here in the states.
Customer Rating: 

TEST
Injury on their private beach
JEREMIAH C.
Aug 10 2018
My husband and I stayed at Riu Montego Bay for 7 nights. Unfortunately, on our 2nd day, as I was walking on the beach after coming out of the water, I stepped on an old iron nail with a hook on the end of it (was about 4 inches in length). I didn't even see the nail and initially thought I had stepped on a shell. I was taken to the nurse's station and as soon as she saw it, she immediately called the Medical Transport Van to take me to the Hospiten. My husband and I spent our entire 2nd day in the ER. Thankfully the hook didn't penetrate my bone, but all the shots and the procedure to remove the nail was very painful. This pretty much set the tone for the rest of our trip. Needless to say, I don't think we will ever stay at a Riu again.
Customer Rating: 

TEST
Hotel needs some work
MICHAEL M.
Jul 23 2018
The hotel staff was amazing. The room had cracks in the ceiling and needed painting. The a/c was ice cold. There is little to no shade at the beach. The food was adequate, not great for a RIU. Ive stayed at other RIUs where the food was amazing.
Customer Rating: 

TEST
Riu Montego Bay
RANDY E.
Jun 19 2018
The negatives about my hotel stay were that they made me wait an extra hour before I could check in because they said the bed comforter was missing. I practically begged them to just let me have the key so I could change and enjoy the hotel and that they could drop the comforter off whenever. The front desk manager refused to allow that so I finally was able to get to my room around 4pm instead of the posted 3pm check in time. The only other complaint is that the mattress in my was extremely hard and uncomfortable. Other than that the hotel staff was very friendly and the hotel amenities were great.
Customer Rating: 

TEST
Excellent bang for your buck! Yeah Mon!!!!!
AUGUSTINE V.
Jun 06 2018
For the price we loved the hotel. Staff were friendly and the food was great. Going back to Jamaica every year! Food, entertainment and activities were the bomb. I loved all aspects of the trip and will be returning every year. Dont waste your money on Scandals across the bay which is right next door. This place will blow you away. Loved every minute there.
Customer Rating: 

TEST
Inconsistent Policy Enforcement
DIANE M.
Jun 05 2018
I am Kevin, Diane's Husband. We had a terrible experience on our last nights dinner. While waiting on a table in the Italian restaurant, an issue arose with the acceptable dress code policy with one young woman in a group of 4. When told she had to change her outfit, she and her group of other women proceeded to get loud , abusive and profane. It was an embarrassment to the United States to be represented by these foul mouthed, arrogant women. The hostess turned it over to the supervisor, the supervisor turned it over to the manager of all the restaurants,who RELENTED and walked back the policy allowing them to be seated(next to us, I might add, after we told the hostess not to seat them next to us) as it they we going "clubbing' and didn't have time. Her outfit was offensive and we left without eating, (after waiting all week to eat there). Earlier in the week I wore a sleeveless tank shirt to the buffet hall for dinner and was escorted out until i put on a shirt with sleeves. That is the inconsistency I am upset with. I WILL NOT RETURN to that RIU ever and will not recommend it to anyone. Regards, Kevin A Moore
Customer Rating: 

TEST
Riu Montego Bay
DOUGLAS S.
Jun 03 2018
We stayed in an oceanfront room at Riu Montego Bay. We have visited 15 other resort properties in Jamaica and here is a list of problems at this resort. The room balcony door would not lock. The lock mechanism was completely destroyed and maintenance could not fix, so we had to move out of our room. In the new room, the toilet was broken. It took 6 hours for someone to come and fix it. The rooms are bare bones with no coffee makers or alarm clocks. The bed are rough to sleep in and the pillows are not good. We had a rough time getting wash cloths. The pool is excellent, and the activities staff are super. The food was excellent. The staff, for the most part were not friendly, especially the maids. The Apple Vacation staff were only interested in selling excursions and not concerned with any problems you may have. The beach was a bay, and the water is not crystal clear like other areas in Jamaica we have visited.
Customer Rating: 

TEST
LAURA B.
May 11 2018
The hotel was fine....no complaints at all, just seemed to be missing the "wow factor" of resorts I have stayed at in the past. I'd probably try someplace new if ever staying in Montego Bay again, just to try another out.
Customer Rating: 

TEST
LATENDE H.
Apr 18 2018
I would definitely recommend this hotel. I would even stay there again when I go back to Jamaica. This staff is wonderful, caring and honest good people. I felt entertained with the night shows, and really enjoyed endulging with the food choices. I made a mistake and left some money in the safe. It took me the whole weekend before I got in touch with the hotel, because I just knew that money was gone. After a week of correspondence with the hotel rep, my money was sent Western Union, and I now have my cash back and faith with their hotel staff.
Customer Rating: 

TEST
TripAdvisor Traveller Reviews
A great holiday
jennifera894, Leicester, United Kingdom
Thu Dec 13 14:14:31 EST 2018
This was our first trip to Jamaica and our first experience of staying in a Riu hotel and we were not disappointed. Check in on our arrival was efficient. We found every single member of staff very courteous, polite and friendly. Everyone always had a smile and all worked so very hard to ensure that our holiday was as enjoyable as possible. The grounds and gardens are immaculate and public areas very clean and tidy. The food was amazing; the choice was extensive and the presentation was always very tasteful. We even had our own "reserved" table at breakfast time decorated with bourgenvellia petals - courtesy of the friendly and cheerful Kayann - thank you for making us feel so special. The sports & entertainment team worked long hours and were always very cheerful and full of fun. They were so fit and energetic during the day but also during their shows at night. Rayon, or "Flipper", was the keep fit guy and he ran zumba & yoga classes as well as a daily aqua aerobics session which was great fun. His repertoire of backward flips was amazing...hence the nickname! We enjoyed many games of Jamaican ludo (ludy) and dominoes with "Flipper" during our stay. We did not see as much of Jamaica as we would have liked as we did not hire a car on this trip. However we enjoyed the Tui trip into the Blue mountains to a working coffee plantation and a visit to the former home and museum of Bob Marley. Wendy our guide was very informative and good fun. Erol was a skillful driver. The Dunns River water fall climb was also a great day out. Water shoes are a must for this trip. Our room was kept very clean and the fridge stocked up every day. We brought our own kettle as this was not provided. We had a great holiday; were well looked after by all the staff and would have no hesitation in returning for another holiday.

Expected much more will not return.. rude staff
jaubry,
Wed Dec 12 11:17:40 EST 2018
My husband and I went there for our honeymoon and a much needed vacation. Airport was fine and the shuttle was fine. First day there we started to explore the resort and dining options. We were kicked out and told the 24/7 sport bar was closed and soon discovered the 'snacks' were cold ham and cheese sandwiches, popcorn, and tortilla chips with 'cheese' sauce. The resort did not have champagne, so unfortunately, mimosas were not an option. We soon realized we were at the "family" resort and needed to stay at the Palace or Reggae for better amenities. The beds were very uncomfortable and 50% of the time we had to beg staff for the included amenities such as drinks or paddle boarding. Much of the staff made you work if you wanted more than one drink and the specialty restaurants aren't open everyday and meet maximum capacity quickly, leaving the bland and mundane buffet the only option most nights. It took us four days to try and use the paddle boards, we were comically given the run-around and were told 6/8 paddle boards were broken. As a female trying to approach them I was laughed at which seemed to be a common theme when I alone wanted anything throughout my stay. The beach was nice water wasn't as clear as expected though and ruined by the constant pestering of locals circling the water to try and sell you things. I understand they try to keep guests entertained but the blaring repetitive reggae music for the majority of the day makes it very challenging for those of us that wish to just relax and enjoy the beach. Alcohol was of course watered down, and for tourism being a number one income, I would've expected to be treated better. Customer service was not a priority, and while I was polite even during unpleasant encounters we were often given attitude and experienced rude unnecessary comments, even when trying to order a drink or book our return shuttle. Would. Not. Recommend.

Gorgeous
Maggie C,
Wed Dec 12 10:54:23 EST 2018
My husband and myself spent two week here for our anniversary it was absolutely stunning the pool area is gorgeous the staff friendly and very helpful and the food from the bbq hut on the beach was exquisite the only downside was the food from the restaurant gets a little repetitive but tasty

Above expectation
Relax57223330873, Kingston Parish, Jamaica
Wed Dec 12 10:50:03 EST 2018
Everything was perfect. I really enjoyed the activities from the foam party to the karaoke to the bingo game to the party on the beach. The ambience was welcoming and the food was great. The staff were respectful and the service they provided was excellent.

Amazing hotel
davidbN1330TJ, Nottingham, United Kingdom
Wed Dec 12 10:00:36 EST 2018
The hotel is immaculate. The entertainment staff are excellent, very friendly people all round. The evening shows are great to watch and participate if you want to. The food is excellent especially the jerk chicken on the beach. We loved it and will be back...... this is a non smoking hotel but there are plenty on designated smoking areas.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
Be the first to know! Sign up for email deals. Subscribe