Riu Lupita

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All Inclusive    

2018 Exceptional Values
Honeymoon: Surprise gift in room, small bottle of Tequila, king bed (subject to availablity at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availablity and upon request), $35 spa credit in Ocean Harmony massage for two (50 min) per adult. (This discount does not apply with other promotions and discounts).

A brand well-known for their excellence in service, RIU Hotels & Resorts bring their all-inclusive vacation experience to beautiful Playa del Carmen with the 5-star Riu Lupita hotel. Set aside a beautiful stretch of private beach in the heart of Riviera Maya, this remarkable property has everything needed for the perfect getaway for friends, families, and couples.

There is always plenty to do at Riu Lupita. From laying out on the sun loungers beside the beach, to cooling off with a dip in the unique pool, there is something for everyone. Daily activities include windsurfing, kayaking, snorkeling, tennis, and much more. Plus, kids can enjoy the RiuLand club for kids, which features arts and crafts and a kids pool. Meanwhile, adults can relax in the Renova Spa , grab a drink at one of the bars, or enjoy a workout in the gym.

Explore the variety of culinary experiences that await at Riu Lupita. Authentic Mexican cuisine is served up daily at the Maria Bonita restaurant, while Dante offers classic Italian favorites. The Cozumel steakhouse restaurant features grilled favorites served by the beach. After dinner, the fun continues with outstanding nightly entertainment, including live music and access to the Pacha nightclub.

Each of the 300 guestrooms include great views from the private balcony or terrace, an in-room safe, and a minibar. Unique to Riu Hotels & Resorts, every room also features a liquor dispenser, among other elegant amenities.

Learn more about Cancun.

Find more information about Riu Hotels & Resorts.
The hotel is 3 kms (2 miles) to Playa del Carmen, 55 kms (34 miles) to Cancun Interna tional Airport (CUN) and the nearest beach is 3.5 kilometers (2 miles) away.

Barber / Beauty Salon
Disco / Nightclub
Shopping Mall Nearby (1.2 miles)
Number of Pools: 3
Outdoor Pools: 3     
A pool on the beach, a pool with a poolside bar, and a pool for children.
Number of Courts: 1
Outdoor Courts: 1
Lighted Courts: 1
Water Sports on Site
Snorkeling: Complimentary
Hobie Cats: Complimentary
Wind Surf: Additional Charge
Other Sports Available
Other Sports: 1 introductory scuba diving lesson in the pool
Health Club / Spa
Facials: Additional Charge
Surrounded by tropical gardens and a championship golf course, this property offers a relaxing atmosphere for friends, families, and couples. Just two miles away from a gorgeous beach (transportation provided), the Riu Lupita features three pools, a night club, a lavish spa, a club for kids, and 24-hour access to food and beverages. Check-in: 3:00 p.m.
Check-out: 11:00 a.m.
Total Rooms: 300
Year Opened: 0 Credit Cards: Visa, Master Card
ATM available in the hotel to withdraw Mexican Pesos. No US Dollar exchanged at the h otel.
Family room includes one king bed, a bunk bed for children, a comfortable bathroom, and a private balcony or terrace. This room also features an in-room safe, a minibar with a liquor dispenser, and more.
1 King Bed Other Amenities -
Air Conditioning
Non-Smoking Available
Balcony or Terrace
Guestroom includes one king bed or two double beds, a comfortable bathroom, and a private balcony or terrace. Room also features a minibar with a liquor dispenser, an in-room safe, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Non-Smoking Available
Balcony or Terrace
Riu Lupita features 1 meal plan options:
All Meals, Drinks & Tips
There are 5 Restaurants at Riu Lupita:
Tequila - Poolside bar/swim-up bar
Cozumel - Steak and grill restaurant located on the beach, next to Riu Palace Riviera Maya.
Dante - Italian restaurant open for dinner only.
Maria Bonita - Mexican specialty restaurant.
Adelita - General restaurant with a terrace.
Daily Activities & Entertainment:
Table tennis, volleyball, basketball, tennis, multi-purpose sports area, windsurfing, catamaran, kayaking, snorkeling, access to a spa and gym, and much more.
Nightly Activities & Entertainment:
Live nightly entertainment, shows at the stage, "Pacha" nightclub, and more.
"RiuLand" offers supervised, daytime entertainment program for children.
Applicable Ages: 4-12

Children's Facilities
Children's Pool

TripAdvisor Web Reviews
Based on 3058reviews
What to expect

TripAdvisor Traveller Reviews
Go to another RIU
Stefanie V, New York City, New York
Wed Mar 14 11:47:07 EDT 2018
This RIU hotel is the baddest RIU hotel I have ever been to. The food is poor me and my mom got sick from it. the Entertainment team was nice and the private beach part was nice too. The staff in the main restaurant and at the beach club weren't friendly at all. I was in a wheelchair and there was one waiter who was willing to help me. Even at the bar some girl walked out of the bathroom and she closed the door in front of me. She worked at the bar.... If you have been to Yucatan or Tequila before this is pretty bad. It is the "cheapest" RIU but that shows. I called the manager in the room for almost three times so not worth my time anymore. The beach was the only thing I really liked.

Overall OK, but be aware of the beach if you are a beach lover choose a different place
Klaudia P,
Mon Mar 12 11:20:56 EDT 2018
This was our 1st time in Mexico. We travelled with two young children (ages 10& 8) between Feb21st and March 7, 2018. First, let me start with the positive. Fantastic food, NO lineups and exceptional personnel. Always smiling and greeting. Very, very clean complex, rooms and bathrooms. Presentable and clean restaurant tables. Beautiful grounds and nature-well kept. NO Mosquitoes!!! Out check-in was smooth and fast- we were 2 families arriving. I asked for 2 floor and I got it right away. All the essential information as given by the clerk at the desk. Don’t change your money at the Hotel, as you get better rates in town of Playa del Carmen. Shuttle every 30 min( 1 stop) the second is the beach. 15 mins ride. The buffet is really good. Out of 3 restaurants, we preferred the Mexican ( especially the fish baked in banana leafs). The negative: LOTS of seaweeds!!! Prevents from swimming in the ocean. They get removed for the weekend only, but the weeds come back, as they saturate the water. Bad smell! I never got in to swim in two weeks. The pool at the beach is nice, but cold. Average food at the buffet there, and basic drinks. SMOKING- you literally choke between the bar and the main pool. The non-smoking signs are NOT Respected. Nobody seemed to bother. People were smoking everywhere, at the pool, on the beech, in the lobby, the theatre, bus lineups....people reserve the chairs with towels and they’re never there, sometime it was difficult to find a spot. The second “relaxing pool” was nicer, BUT people seemed bothered with the kids lol! The entertainment: special thanks to Victor and Annabelle, Julio and the rest... I forgot the names! Foam party on Monday was a highlight. The night shows were late around 10pm therefore we did not stay for all of them. The ones we have seen were mediocre. The hotel is nicely located and quiet. Close to shopping if you need to. Our hotel rep was just trying to sell the excursions $$$ all in US dollar about 100-130US / person you can find 40% cheaper in town.. we only went snorkeling in Cozumel -Amazing for about 35$ US per person including the ferry , outside the resort instead of 80$ with the resort. Apparently, not so safe with the two recent bombing events during our stay. I would gladly re-visit if the beach if powder like again and without weeds and IF the management deals with their smoking issue on the resort. Also, be aware that if you have young children this place has no rules for topless ladies ( at the beach and around pools). At the beech you get constantly annoyed by the peddling. Ahh one more thing, this place does not have Free sports activities. You can reserve catamaran Only if you are experienced, otherwise you need to pay someone to come with you (55 pesos) I believe. No issues with beach towels.

Family resort, Clean grounds, amazing entertainment staff, FOAM PARTY, NOT a beach front
JSBarroso, Toronto, Ontario, Canada
Sun Mar 04 14:20:59 EST 2018
First time in Mexico and I would not come back to this resort. I travelled with my cousins and my brother ( ages 25-30). This is a family resort. Close to the airport: The drive from the airport to the resort was fast. Unfortunately check in was a pain, we arrived at 1 pm but had to wait until 3:20 pm to check in - we were greeted with a cocktail, however had to place our luggage in the common room. Grounds: REALLY CLEAN. I applaud how clean this resort is! However there are many cats and coyati (looks like a small racoon with a long tail) roaming around. The coyati would bother us so often, and try to take our food when we ate outside, once even drank my rum drink and ran off with it This was bothersome at times. Foam Party: Despite us having to leave our luggage in the common room, there were washrooms beside which were very spacious so we were able to change into our bathing suits. It was pouring rain, and we were kind of disappointed however the foam party was A LOT OF FUN. The entertainment staff were hilarious, holding bottles of tequila and all of us drinking out of it in the pool, DEBORAH was amazing! Although this is a family resort, the entertainment staff kept twerking in front of the kids. Beach: Please note that this is NOT* a beach front resort, you have to take a shuttle every 40 minutes which takes you to Playa Del Carmen then to the beach (beside the RIU PALACE) There you have a pool, open bar, food, hammocks and chairs. The shuttle bus was clean and air conditioned, however when there were large line ups during peek hours there were ALWAYS arguments with individuals who bud in line, or cut through to the front. For this reason, I would not come back as I enjoy a walk to the beach at my convenience, and I did not like having to check my watch every time to ensure I did not miss the bus. Food: FOOD WAS AMAZING!! By far best food I ever had at a RIU. The steak house was amazing, unfortunately you have to take the shuttle to the beach we had a late seating so we ended up coming back late at night. Rooms: Beautiful CLEAN updated rooms, the drinks were restocked every other day! Our room faced the golf course. The alcohol on the wall tasted low grade, almost like isopropanol alcohol diluted with a ton of water, we did not use this feature. When I arrived I found a bag of mango pits on my balcony scattered everywhere. Also, we decided to play music outside but received a complaint from someone 4 rooms down, note rooms are very close to each other. Overall not bad of a resort as the food is AMAZING, please note, for individuals who are 25 and above and want to party - this resort is not a party resort. (We were aware of this prior to booking) Great for families or any individual who wants to simply relax.

We keep going back!
bryanb, Ottawa, Canada
Sat Mar 03 12:16:36 EST 2018
This trip was our sixth to the Riu Lupita. The Riu Lupita is off the beach but does offer a free shuttle service that stops near 5th Ave to drop off people and then continues to the Lupita’s beach club (in all it’s less than 15 minutes). Anyone who complains that the resort isn’t on the beach either didn’t do their research or were misled by a travel agent. I’ve never seen any claim this is a beachfront property yet people seem to think it is. Having reviewed this property several times now, and obviously we like it as we keep returning, I’ll summarize the changes we saw this trip that are new since last year. Positives • Buffet has been enclosed and Air Conditioning has been added. Has lead to a great reduction in birds getting into it. • They’ve added Bacardi Rum (white and dark) to the main bar as well they now have a version of Bailey’s at that bar too • The Mexican and Italian a la cartes no longer require reservations, the Steakhouse still does. • There was a morning mobile bar cart around the main pool offering various drinks • There was bar staff walking the beach area taking drink orders Negatives • While the buffet is now closed in and Air Conditioning added, they don’t seem to use it very much as it was often quite warm in there during meal times • The premium rum is not available at the beach bar General Comments We continue to love the resort and the staff – many of who have been there since our first trip 6 years ago and it’s nice to arrive and have staff members remember you and come out and welcome you back. While we always have fun chatting with the animation team, we have noticed that over the years they seem to have cut back on the activities that they used to do. They still do activities but now they also need to allow for time to practice the nightly shows as Riu is cutting back on the professional shows and having the animation team do more of them. Already looking forward to a returning next winter!

Nothing Special but Ok
Nick M, South Bend, Indiana
Thu Mar 01 17:34:33 EST 2018
This is my seventh trip to Cancun and sixth resort. To be honest, I only picked this resort because it was the cheapest last minute deal. For what I paid I felt like my wife and I got a good deal. The only screw-up the resort had was that when we got to our room, one of the pillows on our bed didn't have a pillow case and was missing hand towels in the bathroom. I called the front desk and someone came right away. Other than that, the staff was always super friendly and went above and beyond for us. Food was ok, drinks were good, pools were clean, other guests were very nice. PROS - cheap price, free shuttle to market, strong wifi by pool, clean, beach was very nice. CONS - 15 minute shuttle to beach, long walk to beach from bus drop off, night entertainment was lame, day activities very limited, NO swim-up bar.

The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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