Rising from an oasis of palms on a long stretch of beach, triangular turrets glimmer silver in the Vallarta sun. A white Mediterranean Palace, Riu Jalisco has walkways and gardens that surround two lagoon swimming pools. Pelicans skim waves that gently break over miles of gold sand - a beach lover's dream. The lobby and restaurants are enriched with polished wood, frescos, hand painted floral ceilings, and mosaic tiles - the signature of extraordinary RIU Resorts. The theme, the state of Jalisco, Mexico is intermingled with the decor.
Many activities are available! Nightly entertainment includes the Disco (entrance and drinks are included) and live shows. RiuLand Mini-Club features fun activities and a playground for kids ages 4-12. Adults can also relax in the swim-up bar and mingle with new friends. Guests of Riu Jalisco enjoy exchange privileges with the Riu Vallarta next door (dinner restaurants excluded).
Riu Jalisco has many dining options! Scrumptious buffets are offered at Don Emiliano, Doña Adelita serves Mexican cuisine, Brazilian Rodizio specialties at Nayarit, Asian fare at Gran Dragon, and a Grill Steakhouse La Botana. Unlimited drinks are served at the five bars and a fully stocked mini-bar and liquor dispenser is available in all rooms. Riu Jalisco is definitely a 24-hour all-inclusive delight!
A hotel in the heart of nature, kissed by the fine sand of an exceptional beach with every kind of comfort, services sports and leisure facilities.
Five restaurants, two swimming pools, two Jacuzzis, disco, children's swimming pool swim-up bar, mini-club and children's playground.
Beach: Located on Flamingo Beach
Check-in: 3:00 PM
Check-out: 12:00 pm
Total Rooms: 700
Year Opened: 2002
No Spring Breakers. No student groups accepted unless one person is 21 years or older.
King bed, Separate living room area with sofa, ceiling fan, Phone, Satellite TV, Mini-bar, Liquor dispenser, Safe, Balcony or terrace, Bathtub, Shower, Bidet, Double sink, Hairdryer, Amenities kit
Other Amenities -
Balcony or Terrace
JUNIOR SUITE OCEAN VIEW W/JAC
King bed, Separate living room area with sofa, A/C, Ceiling fan, Phone, Satellite TV, Mini-bar, Liquor dispenser, Safe, Bathtub, Shower cabin, Bidet, Double sink, Hairdryer, Amenities kit, Balcony or terrace with ocean-view & jacuzzi
Other Amenities -
Balcony or Terrace
STANDARD FAMILY ROOM
Two double beds or one king bed with bunk bed. Third single bed or sofa bed. Minibar and liquor dispenser. Bathroom with shower and bath amenities. Balcony or terrace.
Other Amenities -
Balcony or Terrace
Two double beds or one king. Minibar and liquor dispenser. Bathroom with shower and bath amenities. Balcony or Terrace.
Other Amenities -
Balcony or Terrace
STANDARD 2 BEDROOM FAMILY ROOM
One bedroom with king bed, second bedroom with two double beds, and third bedroom with a sofa bed. Bathroom equipped with bathtub, shower, and bath amenities. Second bathroom with shower. Balcony or terrace.
Other Amenities -
Balcony or Terrace
Riu Jalisco features 1 meal plan options:
All Meals, Drinks & Tips
There are 5 Restaurants at Riu Jalisco:
La Botana -
Beach restaurant and snack bar serving continental breakfast, lunch and snacks during the day and for dinner a Grill Steakhouse.
A la carte restaurant offering during the day Italian cuisine and at night Brazilian Rodizio. Dress Code: Casual Formal
Dona Adelita -
A la carte restaurant serving Mexican cuisine. Open for dinner.
Don Emilliano -
Main restaurant with non-smoking areas, offering buffet style dinning and show cooking stations. Theme dinners served twice a week.
Gran Dragon -
A la carte restaurant serving Asian cuisine. Open for dinner..
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Volleyball, Shuffleboard, Ping Pong, Kayaking. Complimentary snorkeling lesson at pool.
Nightly Activities & Entertainment:
Live music and Riu theme shows and disco.
Children's mini club and playground. Children's activities include pool and beach games, arts and crafts, and talent shows.
Babysitting Fee: $
Advance Notice for Babysitting: Yes
Vacations Customer Satisfaction Score
2802 past Apple Vacationers would recommend Riu Jalisco to their friends and family
Myself and 4 of my friends stayed here from June 15 to the 22nd. Let me begin by saying the hotel was OVER RUN with children from newborn up. Both pools were small and you would not be able to even...
Myself and 4 of my friends stayed here from June 15 to the 22nd. Let me begin by saying the hotel was OVER RUN with children from newborn up. Both pools were small and you would not be able to even outstretched your arms without touching someone!!! There are NO bathrooms on the lower buffet level of the hotel you must walk down by the disco or go up to lobby level or your room to use the bathroom. If you are a smoker. I wish you luck finding somewhere to smoke. We decided on the curb in front of the hotel lobby. The beach is not groomed and the chairs are old and dirty. No umbrellas are available for free. They started off at $15USD on our first day down to $8USD on the last. The beach is packed with vendors that would ask you the same question at least every 20 minutes not very relaxing and by the end of the week we just decided to ignore them rather than acknowledge them with a no thankyou. But the most concerning thing was the room safe , key and missing items. First day batteries died on safe then a few days later after returning to our room our room key was missing from the wall where you leave it to run the electricity, myself and a fellow traveler in the next room were missing one package each of cigarettes. My room mate was missing a couple of her prescription narcotics and our safe would not open After a call to the front desk we were to the security person would not be in until 7pm after dinner we called and asked them to send him up. He came up told us we were putting in the wrong code. IMPOSSIBLE this is a code we both know as it is our extension at work. I think the safe had locked up after several wrong try's by someone other than us and I told him so. His only comment was don't say I didn't do anything nice for you. Correct me if I'm wrong but was that not his job? Must say I was very Leary About leaving anything out after this day. We were asked to fill out a report at customer service which I feel was a total waste of time. We also noticed in the morning that the halls were very dirty and one day an elevator smelled of urine. They should have staff on at night to clean up after late night guests returning to rooms. This is our second bad experience at a Riu the other being Riu Varadero. We will NEVER stay at a Riu again!!!
Tue Jun 30 16:04:13 EDT 2015
Stayed April 14-21, travelling with a girlfriend. We got an excellent last minute deal and had we paid more I would have been very disappointed. This place could be fabulous but the bad outweighed...
Stayed April 14-21, travelling with a girlfriend. We got an excellent last minute deal and had we paid more I would have been very disappointed. This place could be fabulous but the bad outweighed the good. The good-rooms and grounds kept clean, good drinks, food was good to ok, most service was from good to excellent (at bars, dining) The bad-children in the adults only swimming pools, children running amok at the buffets, putting their hands in everything and while this is not a fault of the resort, it really turned me off. Our safe went out twice and we had to sit for a couple of hours waiting for someone to come and fix it. And this is after we were told they would be right up. The ugly-I have never in my travels seen so many people drunk to the point of passing out, throwing up all over, it was truly disturbing. Would I come back? Maybe if it were an adults only as we really liked the area.
Great staff, Good Food, Clean, but Uneventful Resort
Mon Jun 29 18:22:27 EDT 2015
My girlfriend and I stayed at Riu Jalisco for a week. Overall we'd probably go again, but we found ourselves watching movies in our room instead of watching the entertainment they showed at night...
My girlfriend and I stayed at Riu Jalisco for a week. Overall we'd probably go again, but we found ourselves watching movies in our room instead of watching the entertainment they showed at night. The food was good, plenty of variety and all decently fresh, the food areas were kept decently clean. I'd suggest going to the smaller buffet across from the main one when it's open. Cleaner, colder AC, less busy. There was only one night, Thursday, where the buffet was super busy to the point of walking around waiting for a table to clear - probably all the new arrivals.
The pool is nice, not very deep, but pretty clean when we were there. Zero shade until the late evening - they close the pool at 8PM. I would have preferred later. The ocean was rough at times, but the beach was clean, plenty of chairs, and the vendors were a very minor annoyance at worst - they don't push at all, just say "no thanks" and they'll move along.
As for the entertainment, they played movies on two nights. One had no signage and we just happened to stumble on it, the second had signs advertising it. They played Lucy and American Sniper. The shows were loud and obnoxious, but not that exciting from what we saw. The nightclub was uncomfortably loud, louder that you would expect from a club.
Things must get pretty crazy past 2AM when we'd sleep though, as a couple nights we would get a random phonecall at 4-5AM. I answered once, and heard blaring music and someone asking for somebody. We also had someone knock on our door around 4AM once. Unplugged the phone, and had no issues after that.
Overall, yeah, I'd go again, it was relaxing, everything was near our suite and we had no outstanding issues.
The free wifi is mediocre, it might reach your room, but it will drop often. We paid for 7 days of wifi, which was useful but dropped extremely frequently. We had better reception on the beach than we had in our room.
Taxi to Bucerias is about 85 pesos. The Plaza Lago Real about 100 pesos. The Malecon about 230 pesos.
No customer service and likely steal from you
TLCondrotte, Edmonton, Canada
Wed Jun 24 19:44:41 EDT 2015
The resort had a lot of good points but the lack of help when things go wrong outweigh that. On 3 different occasions, our in room safe stopped working with our belongings locked inside. Each time...
The resort had a lot of good points but the lack of help when things go wrong outweigh that. On 3 different occasions, our in room safe stopped working with our belongings locked inside. Each time we had to wait several hours in the room for someone to come and change the batteries in it. When we tried to complain to customer service about all of our time wasted, we were told to fill out a form. It asked for all of our personal information and we were not permitted to have a copy of the form. Likely it went straight to shredding as there was no follow up with us. On the last day we were so worried our passports would be locked in the safe when it was time to leave, we did not even lock them up.
Worse than the safe issue was the ATM. Our Sunwing rep had told us it was safe to use this machine. I put in my card and followed the prompts to take out 2000 pesos. My card came back out but no pesos and no receipt. I logged into my bank account online to confirm that $166 plus a $5 service charge had been taken out of my bank account....back to customer service. This time, after waiting in line 45 minutes, I was told that the machine works fine and that the fault was with my bank in Canada. I asked to speak with a manager and was refused. I was told that the machine had done that just the day before and it was the fault of a Canadian bank. I requested that an out of order sign be put on the machine and again was refused and told the machine works fine. The response I got from customer service left me believing they were well aware of what the machine was doing and likely getting kickbacks from whoever set it up to do that. Again, the only option I was given was to fill out a form.
I have been home for a week now and my bank has been unsuccessful at recovering the money. There has been no response to the forms I filled out at Riu Jalisco.
You never know when something will go wrong on a holiday but if you stay at this resort, you can be certain if something does go wrong, you'll get no help.
Great beach and beach restaurant but that's it!
Sun Jun 21 21:02:02 EDT 2015
Not wanting to be negetive..but knowing people invest a lot of money and high hopes into their holiday..this hotel isn't great. If u want tacky & loud..and variety show entertainment you'll love...
Not wanting to be negetive..but knowing people invest a lot of money and high hopes into their holiday..this hotel isn't great. If u want tacky & loud..and variety show entertainment you'll love it..if u want anything more refined or tasteful you'll be disappointed. Beach was great as was beach side restaurant ( which worked on a stupid advance booking system in evenings) are the only positives really...pool was bit murky (any with pool side bar with heavy drinkers who never seem to leave water are going to be...) reception is like a brothel...and rooms are damp and musky. We travelled with family & small children and whilst we had a good time together..that was NOT as a result of the hotel and we would never stay there again. Been all over the world (on a budget) and there's way better than this americaised place! Wish we had actually listened to reviews instead of thinking they were just hard to please moaners!..it's true :(
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APPLE RATINGS: Exceptional Standard of Service &
First Class; First
Class; Comfortable; Modest
Superior to other hotels with the same rating; Superior to other hotels with the same rating
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