Puerto Vallarta/Riviera Nayarit

Riu Jalisco


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All Inclusive    

2018 Exceptional Values
Honeymoon: Surprise gift in room, small bottle of Tequila, king bed (subject to availablity at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availablity and upon request), $35 spa credit in Ocean Harmony massage for two (50 min) per adult. (This discount does not apply with other promotions and discounts)

Rising from an oasis of palms on a long stretch of beach, triangular turrets glimmer silver in the Vallarta sun. A white Mediterranean Palace, Riu Jalisco has walkways and gardens that surround two lagoon swimming pools. Pelicans skim waves that gently break over miles of gold sand - a beach lover's dream. The lobby and restaurants are enriched with polished wood, frescos, hand painted floral ceilings, and mosaic tiles - the signature of extraordinary RIU Resorts. The theme, the state of Jalisco, Mexico is intermingled with the decor.

Many activities are available! Nightly entertainment includes the Disco (entrance and drinks are included) and live shows. RiuLand Mini-Club features fun activities and a playground for kids ages 4-12. Adults can also relax in the swim-up bar and mingle with new friends. Complimentary 24-hour WiFi is also available in the common areas of the resort (available in rooms for an additional charge). Guests of Riu Jalisco enjoy exchange privileges with the Riu Vallarta next door (dinner restaurants excluded).

Riu Jalisco has many dining options! Scrumptious buffets are offered at Don Emiliano, Doa Adelita serves Mexican cuisine, Brazilian Rodizio specialties at Nayarit, Asian fare at Gran Dragon, and a Grill Steakhouse La Botana. Unlimited drinks are served at the five bars and a fully stocked mini-bar and liquor dispenser is available in all rooms. Riu Jalisco is definitely a 24-hour all-inclusive delight!

Find more information about Riu Hotels & Resorts.

Learn more about Puerto Vallarta/Riviera Nayarit.
HOTEL LOCATION
Hotel is 1.5 miles (2 kms) to Nuevo Vallarta, 9.3 miles (15 kms) to Puerto Vallarta & 7.8 miles (13 kms) to Licenciado Gustavo Daz Ordaz International Airport (PVR).
Address: AVE. DE LOS COCOTEROS NO. 160



MX
Local Phone: 011-52-322-226-6
Toll Free Phone: 1-866-666-8816
Fax: 610-359-6625
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Pools
Number of Pools: 2
Outdoor Pools: 2     
Swim-up Bar
The property features two pools one with swim-up bar and children's pool.
Golf: NEARBY
Flamingos Golf Club ($)
Holes: 18
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Additional Charge
Paddle Boats: Complimentary
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Complimentary
Spa: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
A hotel in the heart of nature, kissed by the fine sand of an exceptional beach with every kind of comfort, services sports and leisure facilities. Located in Riviera Nayarit on Flamingos beach. Complimentary access to Pacha disco op en 7 nights a week); drinks included. Beach: Located on Flamingo Beach Check-in: 3:00 PM
Check-out: 12:00 pm
Total Rooms: 700
Year Opened: 2002 Credit Cards: Visa, Master Card
HOTEL RESTRICTIONS
Student/Spring Breaker Groups (21 years of age or older) are accepted on request. At least 1 person 21 years or older is required in each room February-May & 1 person 18 or older the rest of the year.
ROOM TYPES
STANDARD 2 BEDROOM FAMILY ROOM
Main room master suite with a king bed (no door to this room) and two private bedrooms (with doors) - one with two double beds and one with pull out sofa bed. Two bathrooms included, neither connected to a bedroom. Balcony or terrace available.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Hair Dryer
Television
Room Safe
Satellite
JUNIOR SUITE
King bed, Separate living room area with sofa, ceiling fan, Phone, Satellite TV, Mini-bar, Liquor dispenser, Safe, Balcony or terrace, Bathtub, Shower, Bidet, Double sink, Hairdryer, Amenities kit
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Hair Dryer
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE OCEAN VIEW W/JAC
King bed, Separate living room area with sofa, A/C, Ceiling fan, Phone, Satellite TV, Mini-bar, Liquor dispenser, Safe, Bathtub, Shower cabin, Bidet, Double sink, Hairdryer, Amenities kit, Balcony or terrace with ocean-view & jacuzzi
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Hair Dryer
Telephone
Television
Room Safe
Satellite
STANDARD ROH CONNECTING
These connecting rooms are two rooms, being sold as one unit. For the room description, please review the Standard room description.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Hair Dryer
Telephone
Television
Room Safe
Satellite
STANDARD FAMILY ROOM
Two double beds or one king bed with bunk bed. Third single bed or sofa bed. Minibar and liquor dispenser. Bathroom with shower and bath amenities. Balcony or terrace.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Hair Dryer
Television
Room Safe
Satellite
STANDARD ROOM
Two double beds or one king. Minibar and liquor dispenser. Bathroom with shower and bath amenities. Offers a balcony or terrace.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Hair Dryer
Telephone
Television
Room Safe
Satellite
DINING
Riu Jalisco features 1 meal plan options:
All Meals, Drinks & Tips
There are 5 Restaurants at Riu Jalisco:
Gran Dragon - A la carte restaurant serving Asian cuisine. Open for dinner..
La Botana - Beach restaurant and snack bar serving continental breakfast, lunch and snacks during the day and for dinner a Grill Steakhouse.
Nayarit - A la carte restaurant offering during the day Italian cuisine and at night Brazilian Rodizio. Dress Code: Casual Formal
Dona Adelita - A la carte restaurant serving Mexican cuisine. Open for dinner.
Don Emilliano - Main restaurant with non-smoking areas, offering buffet style dinning and show cooking stations. Theme dinners served twice a week.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Volleyball, shuffleboard, ping pong, kayaking. 1 introductory scuba diving lesson in the pool.
Nightly Activities & Entertainment:
Live music and Riu theme shows and disco.
CHILDREN'S PROGRAMS
Children's mini club and playground. Children's activities include pool and beach games, arts and crafts, and talent shows.
Applicable Ages: 4 to 12 years old

Children's Facilities
PlayGround
Children's Pool
Babysitting Fee: $
Advance Notice for Babysitting: Yes

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
4020 Recommend
4020 past Apple Vacationers would recommend Riu Jalisco to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 4465reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Riu Jalisco
AARON H.
Oct 23 2017
The hotel was very noisy day and night. They played the music at pool so loud all day that I could hear it in my room with the door closed. It was so loud that it was distorted. The food on the resort was TERRIBLE. We found that the Riu Vallarta next door was much nicer and the food was leaps and bounds better. So we spent most of our days walking over there and using their facilities. All of the bathrooms throughout the resort smelled like the sewer was backed up. And the worst thing of all was every single night they partied till 11, then the club on the resort would open. The club would let out at 2 then people would start screaming and yelling all throughout the resort until about 4am. Then starting at about 7:30 the pool music would start and kids would start screaming. Sleeping there was a struggle. Stay at the Riu next door.
Customer Rating: 

TEST
Excellent service, friendly staff, but NOT clean
SURAJ N.
Jul 27 2017
Entertainment staff, desk staff, bar staff were all friendly and accomodating. I would not return because the room was very dirty, king bed was 2 twin beds and it was very uncomfortable. Mold in shower, dirty toilet and toilet brush left in water closet. Pools were generally very dirty and it did not seem like the filters were working. Also, several lights inside of the pool were coming out and it may have been a danger. Staff were great, apple staff was great. Pool and room conditions were very dirty.
Customer Rating: 

TEST
Riu Jalisco Experience
MARK R.
Jun 26 2017
Overall, the Riu Jalisco was average. Our family had a nice vacation for the amount of money we paid. I do have a couple of complaints. 1) The pool was very dirty: food items, straws, hair, cloudy appearance. This was by far the worst pool experience we have had in the several years of traveling with Apple. 2) 90 percent of the customers were locals. I felt that the staff catered to the locals. For the most part, all of the language spoken was in Spanish. I do believe that the entertainment staff worked hard and tried their best to provide a good experience. The Apple Representative was also very helpful and provided a great experience for us. Overall, a good visit, but a few improvements could be made.
Customer Rating: 

TEST
Riu Jalisco
TIMMY G.
Jun 19 2017
The hotel was suppose to have an adults only pool but it was not enforced. There were multiple small children around the pool Bar We spent the majority of our time at the Rui Vallarta Pool. If you did not do additional tipping and a lot of it you did not get bar service. It appears that all locals vacation there and it was taken over by them. The people were rude and would cut in front you at the buffet. We made the best of our trip but will never go back there. A king bed is twin full beds put together so if you wanted to sleep next to your spouse you have to sleep on one full bed as they would spread apart. The A/C was not very cold. The beds were extremly hard. We were suppose to have our rooms all together withour group but that did not happen half of the group was on several different floors. Our apple Rep Ramon was very the friendly person there. He was very helpful with in many aspects. Once of the couples had to change their flight to a day early due to getting sick from the food and the hotel would not refund a one night rate for them. The entire group has stomach problems the last few days we were there. Not all resturants were op[en when they said they would be.
Customer Rating: 

TEST
Hotel is not a 5 star
DOUGLAS S.
Jun 16 2017
Check-in is 4:00 and most flights get in prior to that. But you can sit at the bar and drink. The King bed is two doubles pushed together. It is hard to get small waters in the room. The general attitude of people of Puerto Vallarta is Americans don't matter. Lack of common courtesy by staff and other people staying there. This hotel is not geared towards U.S. citizens.
Customer Rating: 

TEST
Great Time at the Riu Jalesco
KIMBERLY T.
May 31 2017
The Riu Jalesco was the same quality I had come to expect after staying at other Riu properties. One strange quirk here - no door to the bathroom area. I was traveling with my 20 year old son and it was a bit awkward NOT to have a door. Fortunately, there was a couch with vinyl covers in the room and we were able to use the couch cushions as a door to block the shower, sink, toilet area to allow privacy. Food was good, specialty restaurants good. Restaurant near beach had serious bird problem that needs to be addressed. Main pool was murky some days - don't know if it was the wind blowing sand in or people not rinsing off, but when sun glasses fell off of head, they could not be seen/located on bottom. Creepy! Housekeeping services excellent. We tipped $5 daily and our mini fridge was never empty, towels always aplenty and room spotlessly clean. Double check peanuts in lobby bar - we found maggots in them and that was rather disturbing.
Customer Rating: 

TEST
Excellant
EUGENE K.
May 31 2017
Had such a wonderful vacation thank you
Customer Rating: 

TEST
JEFFREY W.
May 20 2017
Thanks for a great first RIU experience. The staff there is incredible (breakfast staff was incredible), the Mexican restaurant was the best ever. Each staff member in the restaurants was amazing. Vallarta adventures was fun too as I took the kids on the Rhythm of the night. Boat 8 and Victor, Ramon and little chicken was great. Thanks for a great apple vacation and will look again for another.
Customer Rating: 

TEST
RIU Jalisco
ROBERT K.
May 09 2017
Overall, the hotel was a good experience. Staff was great, service at bars and restaurants was good and the place was clean and well maintained. However, we didn't appreciate the Apple rep encouraging everyone on the bus to tip the staff, (maids and bar tenders). Apple's site says all tips are included. So we should not be told to tip people. If we want to tip for exceptional service we will! Also on the website, it states that one pool is an adults only pool. The lifeguard enforced other rules but not that one. This hotel seems to cater more to the locals than some of the others that we have been to in this area.
Customer Rating: 

TEST
Vacation
CRAIG B.
May 05 2017
When we booked it listed an adult pool and kid pool. This was not the case. Kids everywhere in both pools. Beach/ocean really stunk but that wasn't the hotels fault.
Customer Rating: 

TEST
SENAD C.
Apr 28 2017
Very much enjoyed our stay in the resort
Customer Rating: 

TEST
TripAdvisor Traveller Reviews
Vacation last minute
everett61, Listowel, Canada
Fri Nov 10 09:52:19 EST 2017
The staff are fantastic and extremely helpful ,we had issues with our safe and air conditioning and they moved us to a new room , very helpful. Food is excellent , staff is very accommodating. The shows at night are great especially Michael Jackson . Riu fun club get everyone involved, extremely helpful

Disappointed this time Oct 2017. Not sure we would book here again.
Gladys E, Maple Ridge, Canada
Fri Nov 10 08:39:07 EST 2017
Riu Jaslico during October has an excellent promotion for locals, and they take advance of the promotions. Would not book in October for Jaslico. That should be noted on Riu and in our case Sunwing’s website as we were trying to decide between Jaslico and Vallarta Riu Jalisco food was ok, lots of variety buffet, three restaurants Mexican, Italian, and Steakhouse. We ate the buffet most night or picked up burgers and hot dogs from the sports bar. Typical vacation drinks were meaning frozen drinks, beer and wine, and rum, vodka, tequila, etc. No pool service this time but have had it in April. Maybe due to all the locals. We were upgraded to the family suite which was convenient, but I would not pay extra for it. It had two separate rooms. ( not as clean as other family or regular rooms) One room had two signal beds, and the other had an older pullout couch. The king bed was in the middle of the room. It did have two bathrooms with showers which are nice for larger families. The towel was scratchy, older, not the ones I am used to and have received in past trips. Entertainment was ok. We only made it a couple of shows. Again some were good, and some were very noisy and hard to understand what they are saying as the spoke Spanish most of the time due to the number of locals vs. non locals Visited Riu Vallarta. Slightly small resort than Riu Jaslico. Riu Vallarta had more British and Canadians. Typical vacation drinks are meaning frozen drinks, beer, and wine, Rum, vodka, tequila, etc. Vallarta had poolside service which was nice instead of waiting in bar lineups

Average resort with pool issues
Yvonne J,
Mon Nov 06 19:48:16 EST 2017
My family and I just got back from week at this resort. The staff was not always aware what was happening on resort. We where there at start of peak season and resort was packed on weekend when locals where in visiting. Evening shows where good. Beds are really hard but there where lots of pillows to help. Beach was great!! But by far the dirtiest pool I have ever been in. Whether it’s a poor filter or lack of good pool cleaning staff the food, hair balls and what ever was floating in water made it difficult to use pool after noon when pool got really busy. Water was so bad at 4ft you could not see your feet water was so murky.

Really great week! would recommend.
Benjamin2481,
Mon Oct 30 19:24:50 EDT 2017
I just got back from a week at Riu Jalisco and I would highly recommend it to anyone considering going. We are a group of three young Australian guys who have been to a few all inclusives, and this was by far my favourite. Greeted with cocktails, friendly and warm check in, spotless rooms with liquor dispensers and a mini fridge full of drinks and water, good view and everyone was friendly and happy. Food was great... like really great, and the billion servers are always around to help with whatever three hungover guys need to get over their hangovers. usually more beer. Loads of families, but everyone was so friendly and happy that even though we didnt speak a word of Spanish on arrival, we managed to make friends.. lots of friends. The beach was chill. Go jet skiing every day. $80 was worth every cent. Parties and huge entertainment shows every night. were the highlight. This hotel has more security than the white house, we felt super safe 24 hours a day. The staff were the best part about this hotel and our holiday would have been half the fun it was, had it not have been for all their helpful and friendly attitudes. Not to mention the constant assistance with our bad Spanish. Specifically Brenda, Albert, Karla, Oscar, and Jorge in Entertainment and Pillo, Ramon and Nuvia in the bars. Thanks guys you made our trip.

Oct travel
gregstacy2520, Bracebridge, Canada
Fri Oct 27 07:44:39 EDT 2017
This hotel has everything you need in a very compact resort. Rooms were clean but a bit dated. Mini bar was fully stocked with pop, beer, and lots of water. It was always full. Our safe didn't worked but was fixed proptly. AC wasn' as cold as we would have liked. They "fixed" it once but didn' t get any cooler. There was a celing fan and it cooled it down enough. Food was good. Drinks were good. Hotel was very active with entertaining staff. Late night entertainment was so loud you could hear it in our rooms and our rooms were farthest from it. Good service all around.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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