Puerto Vallarta/Riviera Nayarit

Riu Jalisco


Email | Share |
All Inclusive    

2019 Exceptional Values
Honeymoon: Surprise gift in room, small bottle of Tequila, king bed (subject to availability at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availability and upon request), $35 spa credit on a selected couples massage for two (120 min). This discount applies per couple, per stay and does not apply with other promotions and discounts.

Rising from an oasis of palms on a long stretch of beach, triangular turrets glimmer silver in the Vallarta sun. A white Mediterranean Palace, Riu Jalisco has walkways and gardens that surround two lagoon swimming pools. Pelicans skim waves that gently break over miles of gold sand - a beach lover's dream. The lobby and restaurants are enriched with polished wood, frescos, hand painted floral ceilings, and mosaic tiles - the signature of extraordinary RIU Resorts. The theme, the state of Jalisco, Mexico is intermingled with the decor.

Many activities are available! Nightly entertainment includes the Disco (entrance and drinks are included) and live shows. RiuLand Mini-Club features fun activities and a playground for kids ages 4-12. Adults can also relax in the swim-up bar and mingle with new friends. Complimentary 24-hour WiFi is also available in the common areas of the resort (available in rooms for an additional charge). Guests of Riu Jalisco enjoy exchange privileges with the Riu Vallarta next door (dinner restaurants excluded).

Riu Jalisco has many dining options! Scrumptious buffets are offered at Don Emiliano, Doa Adelita serves Mexican cuisine, Brazilian Rodizio specialties at Nayarit, Asian fare at Gran Dragon, and a Grill Steakhouse La Botana. Unlimited drinks are served at the five bars and a fully stocked mini-bar and liquor dispenser is available in all rooms. Riu Jalisco is definitely a 24-hour all-inclusive delight!

Find more information about Riu Hotels & Resorts.

Learn more about Riviera Nayarit.
HOTEL LOCATION
Hotel is 1.5 miles (2 kms) to Nuevo Vallarta, 9.3 miles (15 kms) to Puerto Vallarta & 7.8 miles (13 kms) to Licenciado Gustavo Daz Ordaz International Airport (PVR).
Address: AVE. DE LOS COCOTEROS NO. 160



MX
Local Phone: 011-52-322-226-6
Toll Free Phone: 1-866-666-8816
Fax: 610-359-6625
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Pools
Number of Pools: 2
Outdoor Pools: 2     
Swim-up Bar
The property features two pools one with swim-up bar and children's pool.
Golf: NEARBY
Flamingos Golf Club ($)
Holes: 18
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Additional Charge
Paddle Boats: Complimentary
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Complimentary
Spa: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
A hotel in the heart of nature, kissed by the fine sand of an exceptional beach with every kind of comfort, services sports and leisure facilities. Located in Riviera Nayarit on Flamingos beach. Complimentary access to Pacha disco open 7 nights a week); drinks included. Exchange privileges with Riu Vallarta for lunch and snacks during summer season only. Beach: Located on Flamingo Beach Check-in: 3:00 PM
Check-out: 12:00 pm
Total Rooms: 700
Year Opened: 2002 Credit Cards: Visa, Master Card
HOTEL RESTRICTIONS
Student/Spring Break groups are strictly on request & will be reviewed by hotel. The hotel will request proof of age & a signed liability agreement. Unruly or disruptive guests may be removed from the property at their own expense.
ROOM TYPES
JUNIOR SUITE
King bed, Separate living room area with sofa, ceiling fan, Phone, Satellite TV, Mini-bar, Liquor dispenser, Safe, Balcony or terrace, Bathtub, Shower, Bidet, Double sink, Hairdryer, Amenities kit
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Hair Dryer
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE OCEAN VIEW W/JAC
King bed, Separate living room area with sofa, A/C, Ceiling fan, Phone, Satellite TV, Mini-bar, Liquor dispenser, Safe, Bathtub, Shower cabin, Bidet, Double sink, Hairdryer, Amenities kit, Balcony or terrace with ocean-view & jacuzzi
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Hair Dryer
Telephone
Television
Room Safe
Satellite
STANDARD ROH CONNECTING
These connecting rooms are two rooms, being sold as one unit. For the room description, please review the Standard room description.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Hair Dryer
Telephone
Television
Room Safe
Satellite
STANDARD FAMILY ROOM
Two double beds or one king bed with bunk bed. Third single bed or sofa bed. Minibar and liquor dispenser. Bathroom with shower and bath amenities. Balcony or terrace.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Hair Dryer
Television
Room Safe
Satellite
STANDARD ROOM
Two double beds or one king. Minibar and liquor dispenser. Bathroom with shower and bath amenities. Offers a balcony or terrace.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Hair Dryer
Telephone
Television
Room Safe
Satellite
STANDARD 2 BEDROOM FAMILY ROOM
Main room master suite with a king bed (no door to this room) and two private bedrooms (with doors) - one with two double beds and one with pull out sofa bed. Two bathrooms included, neither connected to a bedroom. Balcony or terrace available.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Hair Dryer
Television
Room Safe
Satellite
DINING
Riu Jalisco features 1 meal plan options:
All Meals, Drinks & Tips
There are 5 Restaurants at Riu Jalisco:
Gran Dragon - A la carte restaurant serving Asian cuisine. Open for dinner..
La Botana - Beach restaurant and snack bar serving continental breakfast, lunch and snacks during the day and for dinner a Grill Steakhouse.
Nayarit - A la carte restaurant offering during the day Italian cuisine and at night Brazilian Rodizio. Dress Code: Casual Formal
Dona Adelita - A la carte restaurant serving Mexican cuisine. Open for dinner.
Don Emilliano - Main restaurant with non-smoking areas, offering buffet style dinning and show cooking stations. Theme dinners served twice a week.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Volleyball, shuffleboard, ping pong, kayaking. 1 introductory scuba diving lesson in the pool.
Nightly Activities & Entertainment:
Live music and Riu theme shows and disco.
CHILDREN'S PROGRAMS
Children's mini club and playground. Children's activities include pool and beach games, arts and crafts, and talent shows.
Applicable Ages: 4 to 12 years old

Children's Facilities
PlayGround
Children's Pool
Babysitting Fee: $
Advance Notice for Babysitting: Yes

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
4020 Recommend
4020 past Apple Vacationers would recommend Riu Jalisco to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 4986reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Great family vacation
MARLENE L.
Jan 13 2019
The Riu Jalisco was elegant and very fun. Two pools, a really energetic and fun entertainment team, a beautiful beach, multiple yummy places to eat. My only complaint was that the hotel rooms were a little humid but that's it! Something for the whole family!
Customer Rating: 

TEST
Perfect getaway - excellent stay!
GINA L.
Dec 09 2018
My boyfriend and I spent 6 days at the riu, and it was magical! We had the time of our lives. Apple vacations made it SO easy to get to and from the airport. The hotel staff was so friendly! The bar staff was super fun! We loved that it was so easy to book excursions with Apple Vacations. The only thing we would say is that the desserts at the hotel were ok... seemed to be the same each night. But overall, EXCELLENT stay!! We will be using apple vacations for all all-inclusive stays in the future.
Customer Rating: 

TEST
Could use some more work
EUGENE R.
Nov 17 2018
Overall the hotel was very nice. Some little things were overlooked, there was no phone guide in the room on how to call outside an number or front desk. There was no room service or beach service and the elevators were in the front part of the hotel which was fine if you were on the lower floors but not so if you were on the 6th floor. The food and service at the restaurants was great. The room was clean and well stocked. They also need to put restrictions on underaged children in the bar area and gaming tables. Kinda hard to get a seat at the bar when there are adolescents sitting in what few chairs that were there. Overall I was pleased with the rest.
Customer Rating: 

TEST
Changes should be made
LINDSEY B.
Nov 13 2018
The sheets were dirty almost every single time they were changed, there was mold in the shower and the toilet room. We asked for a king size bed and got two twin beds pushed up against each other. The food was not even edible, I don't think I consumed a whole meal the week I was there. The pools were so crowded and kids were in both pools! The only thing I truly enjoyed was all the bars the bartenders were great and the drinks were always good!
Customer Rating: 

TEST
DAVID S.
Aug 08 2018
Rooms are musty smelling, food didn't have much flavor. Some of the restaurants were not kept up with cleaning during meals so it was hard to find a seat with a clean table. Tables weren't wiped down well, so you would put your arm in someone else's food. Overall was a good family vacation, but don't know if I would go back to this place.
Customer Rating: 

TEST
Great Hotel; beautiful safe area
VICTORIA L.
Aug 05 2018
Food was excellent; as rated. No sickness on this trip as others. Staff very friendly and helpful. Activities were fun and the staff made it fun. Beaches were beautiful in comparison to Playa de Carman. Staff made it point to assure us it was a safe and tourist friendly area.
Customer Rating: 

TEST
Rio Julisco
JASON R.
Jun 24 2018
This is a very family oriented hotel with lots of kids. The staff is extremely friendly and very quick to satisfy any requests you may have.
Customer Rating: 

TEST
Needs help & worst Rui Hotel stay
DAVID S.
Jun 20 2018
As a family man of 6 saving our hard working money for 1 year and spending towards a family vacation was one of worst I ever had. Very disappointed with Rui and hotel staff. I know this will never get me anything nor if it makes a point but my days with Rui are over I look forward to family vacations every year still bummed out over it last complaint from me...
Customer Rating: 

TEST
Disaster strikes
DAVID H.
May 18 2018
On May 11 (Friday), we had breakfast in one of the restaurants of the Hotel at 7:00 am. I ate some pieces of tuna that were not well cooked. My wife also ate some, but not as much as I did. The cooks at the must have been aware that the tuna was not cooked sufficiently, yet they made no attempt to warn us by any means, By 11:00 am, I came down with severe diarrhea, having to go a bathroom to unload watery discharge about once every hour on average. The symptoms included stomach cramps, bodily weakness, and nausea. By about May 15, the symptoms of diarrhea subsided. However, stomach cramps got no better. I began to suffer from incessant hiccups that last for hours to no end. In short, it was an ordeal. I have not been able to do any work, feeling weak or exhausted all the time. My wife also suffered from stomach upsets, although the scale of misery was nowhere near that of mine. Today, I consulted Dr. Herbery Lee, an expert in Gastroenterology. His diagnosis is Giardia, caused by eating the tuna that was not well cooked. I hold the Hotel responsible for its irresponsibility. I reserve the right to seek compensation for damages. Please inform me of Apple Vacations' responsibility and what compensation we may expect. We will take legal action if we do not receive a response within 7 days to our satisfaction.
Customer Rating: 

TEST
Relaxing get-away
JOHN V.
Apr 16 2018
The grounds and setting are beautiful!! Food was pretty good. Staff are friendly and helpful. Cons: only one set of elevators in an extensive property, so always a very long walk to and from elevators. One afternoon we had no hot water in the shower. There are no comfortable chairs or couch in the room, only hard-back chairs, so the only place to read or watch TV is in bed.
Customer Rating: 

TEST
JOHN V.
Apr 15 2018
Visually gorgeous setting. Staff are very friendly and helpful. Pools and beach are great. Grounds are beautiful. Food was good overall, but the desserts are flavorless. Cons: Only one set of elevators, so always a long walk; No comfortable chair or sofa in the room, hardback chairs only.
Customer Rating: 

TEST
TripAdvisor Traveller Reviews
Satisfactory, but improvement possible
TheEntrepidTraveller, Vancouver, Canada
Wed Jan 16 02:56:15 EST 2019
An 8-day Sunwing holiday from Vancouver in the week before Christmas, 2018. The positives: Flight on-time and no problems. Airport / hotel transfers well organized. Hotel registration easy and pre-prepared. Room very clean and linen & towels changed daily. Good food variety but not quality (Italian, Japanese, steakhouse, Mexican and general buffet). Wonderful sunsets. Reasonably good evening entertainment nightly. Lovely beach. Bar drinks a’plenty. The negatives: (1) The restaurants have the food basics and staff numbers to up the ante to a higher level of service, food preparation and taste. Some staff appear jaded and disinterested in customer service. A little better care in the food preparation, a little better customer care and service and the visit could be memorable (2) the beach needs a clean-up. The beach chairs and tables are generally dirty (spilt drinks) and no cleaning programmers was evident, cigarette butts aplenty in the beach sand (ugh!), staff collecting the beach-ware drink containers pour unfinished drinks into the sand (ugh!), garbage containers get full and overload onto the sand. A LITTLE MORE CARE WOULD GIVE AN EASY RATING UPGRADE.

AlbertaGirl
reidsmom90, Penticton, British Columbia
Tue Jan 15 13:00:22 EST 2019
... booked last minute, I had stayed at RIU Palace in Cabo twice , thought this shouldn’t be too bad ... I don’t want to sound negative.. these are simply my observations: 1st room was very old & “tired” , no hot water for showering at any time of the day . Was very quiet though. Moved to a different room , great news .. hot water.. however there was a terrible sewer gas smell & electronic safe was hit & miss. The food was mediocre at best .. everything tasted the same . Some days it was impossible to even be asked if I would like a glass of water , let alone a beveridge . I ended up getting sick while staying here & I wasn’t the only sick person , there were several . Response from front desk , “ not our problem “ .. I tried to enter the main buffet restaurant one evening , I was coming from the beach with an appropriate cover up & dry swim suit, only wanting to get some soda crackers , at this point that’s all I could stomach .. I explained I wanted to take back to my room as I was not feeling well , & they wouldn’t allow me in . The beach is beautiful... overall .. will not go back & will not recommend

Nice place
Jx66, Winnipeg, Canada
Tue Jan 15 11:18:47 EST 2019
We enjoyed our week here. It is generally clean, room was nice, nice beach and food was good. Our only real complaint is that you can't find a reasonably quiet place outside your room. Especially in the beach area we got tired of the all day loud music from the pool area.

The truth, read before booking
Tanner C,
Mon Jan 14 18:02:23 EST 2019
Currently here now. The grounds, landscaping, beach etc are all nice and aesthetically pleasing. The staff are very friendly and helpful. However, many of the people that come here really make it seem less nice. These people go everywhere, but the staff needs to do more to influence respectful behaviour. In just the first day we witnessed people taking food with their bare hands from the buffet. Kids running full speed and budging you when you have a plate of food. A tourist with his T shirt purposefully resting on top of his gut just a couple feet from me while i dish out my food. Low end behavior and appearance is not limited to the buffet. We were hoping to get some pool time but aren't even considering going inside for it is jam packed with people heavily drinking and hardly leaving... The beach is really busy too. As a couple its quite unenjoyable, this is a place for rowdy drinkers and families as there are many children around. Props to the staff for being infinitely resilient in regards to disrespectful and entitled tourists, but more needs to be done to prevent this resort from being completely avoided by younger and respectful people. Also, our room balcony is missing its handle (see pic). The halway outside our room has had a dirty Q tip on the ground ALL day. The hallways are not quiet either and it really echoes. **Dont make the same mistake as we did unless you are ok with some of these things.. we have contacted the hotel about our dissatisfaction and have not been offered any upgrades or the ability to transfer resorts even if we paid!**

Outstanding Honeymoon Destination
sburckett, Manchester, United Kingdom
Mon Jan 14 04:15:45 EST 2019
Staff - Very welcoming and extremely friendly. If there was an issue with anything, they went out of their way to make sure it was sorted. We would especially mention Ramon, Arturo, Jesus, Pillo, Gladys and Cinthya. They made our stay all the more enjoyable. Hotel - Nothing than we'd expect from a chain like this. Rooms very clean and communal areas being cleaned constantly. Wide range of food available, with 4 different restaurants on top of the buffet restaurant. We thoroughly enjoyed our stay and will certainly look to go back to this hotel.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
Be the first to know! Sign up for email deals. Subscribe