Puerto Vallarta/Riviera Nayarit

Riu Jalisco


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All Inclusive    

2018 Exceptional Values
Honeymoon: Surprise gift in room, small bottle of Tequila, king bed (subject to availablity at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availablity and upon request), $35 spa credit in Ocean Harmony massage for two (50 min) per adult. (This discount does not apply with other promotions and discounts.)

2019 Exceptional Values
Honeymoon: Surprise gift in room, small bottle of Tequila, king bed (subject to availability at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availability and upon request), $35 spa credit on a selected couples massage for two (50 min). This discount applies per couple, per stay and does not apply with other promotions and discounts.

Rising from an oasis of palms on a long stretch of beach, triangular turrets glimmer silver in the Vallarta sun. A white Mediterranean Palace, Riu Jalisco has walkways and gardens that surround two lagoon swimming pools. Pelicans skim waves that gently break over miles of gold sand - a beach lover's dream. The lobby and restaurants are enriched with polished wood, frescos, hand painted floral ceilings, and mosaic tiles - the signature of extraordinary RIU Resorts. The theme, the state of Jalisco, Mexico is intermingled with the decor.

Many activities are available! Nightly entertainment includes the Disco (entrance and drinks are included) and live shows. RiuLand Mini-Club features fun activities and a playground for kids ages 4-12. Adults can also relax in the swim-up bar and mingle with new friends. Complimentary 24-hour WiFi is also available in the common areas of the resort (available in rooms for an additional charge). Guests of Riu Jalisco enjoy exchange privileges with the Riu Vallarta next door (dinner restaurants excluded).

Riu Jalisco has many dining options! Scrumptious buffets are offered at Don Emiliano, Dońa Adelita serves Mexican cuisine, Brazilian Rodizio specialties at Nayarit, Asian fare at Gran Dragon, and a Grill Steakhouse La Botana. Unlimited drinks are served at the five bars and a fully stocked mini-bar and liquor dispenser is available in all rooms. Riu Jalisco is definitely a 24-hour all-inclusive delight!

Find more information about Riu Hotels & Resorts.

Learn more about Riviera Nayarit.
HOTEL LOCATION
Hotel is 1.5 miles (2 kms) to Nuevo Vallarta, 9.3 miles (15 kms) to Puerto Vallarta & 7.8 miles (13 kms) to Licenciado Gustavo Díaz Ordaz International Airport (PVR).
Address: AVE. DE LOS COCOTEROS NO. 160



MX
Local Phone: 011-52-322-226-6
Toll Free Phone: 1-866-666-8816
Fax: 610-359-6625
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Pools
Number of Pools: 2
Outdoor Pools: 2     
Swim-up Bar
The property features two pools one with swim-up bar and children's pool.
Golf: NEARBY
Flamingos Golf Club ($)
Holes: 18
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Additional Charge
Paddle Boats: Complimentary
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Complimentary
Spa: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
A hotel in the heart of nature, kissed by the fine sand of an exceptional beach with every kind of comfort, services sports and leisure facilities. Located in Riviera Nayarit on Flamingos beach. Complimentary access to Pacha disco open 7 nights a week); drinks included. Exchange privileges with Riu Vallarta for lunch and snacks during summer season only. Beach: Located on Flamingo Beach Check-in: 3:00 PM
Check-out: 12:00 pm
Total Rooms: 700
Year Opened: 2002 Credit Cards: Visa, Master Card
HOTEL RESTRICTIONS
Student/Spring Break groups are strictly on request & will be reviewed by hotel. The hotel will request proof of age & a signed liability agreement. Unruly or disruptive guests may be removed from the property at their own expense.
ROOM TYPES
STANDARD 2 BEDROOM FAMILY ROOM
Main room master suite with a king bed (no door to this room) and two private bedrooms (with doors) - one with two double beds and one with pull out sofa bed. Two bathrooms included, neither connected to a bedroom. Balcony or terrace available.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Hair Dryer
Television
Room Safe
Satellite
JUNIOR SUITE
King bed, Separate living room area with sofa, ceiling fan, Phone, Satellite TV, Mini-bar, Liquor dispenser, Safe, Balcony or terrace, Bathtub, Shower, Bidet, Double sink, Hairdryer, Amenities kit
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Hair Dryer
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE OCEAN VIEW W/JAC
King bed, Separate living room area with sofa, A/C, Ceiling fan, Phone, Satellite TV, Mini-bar, Liquor dispenser, Safe, Bathtub, Shower cabin, Bidet, Double sink, Hairdryer, Amenities kit, Balcony or terrace with ocean-view & jacuzzi
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Hair Dryer
Telephone
Television
Room Safe
Satellite
STANDARD ROH CONNECTING
These connecting rooms are two rooms, being sold as one unit. For the room description, please review the Standard room description.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Hair Dryer
Telephone
Television
Room Safe
Satellite
STANDARD FAMILY ROOM
Two double beds or one king bed with bunk bed. Third single bed or sofa bed. Minibar and liquor dispenser. Bathroom with shower and bath amenities. Balcony or terrace.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Hair Dryer
Television
Room Safe
Satellite
STANDARD ROOM
Two double beds or one king. Minibar and liquor dispenser. Bathroom with shower and bath amenities. Offers a balcony or terrace.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Hair Dryer
Telephone
Television
Room Safe
Satellite
DINING
Riu Jalisco features 1 meal plan options:
All Meals, Drinks & Tips
There are 5 Restaurants at Riu Jalisco:
Gran Dragon - A la carte restaurant serving Asian cuisine. Open for dinner..
La Botana - Beach restaurant and snack bar serving continental breakfast, lunch and snacks during the day and for dinner a Grill Steakhouse.
Nayarit - A la carte restaurant offering during the day Italian cuisine and at night Brazilian Rodizio. Dress Code: Casual Formal
Dona Adelita - A la carte restaurant serving Mexican cuisine. Open for dinner.
Don Emilliano - Main restaurant with non-smoking areas, offering buffet style dinning and show cooking stations. Theme dinners served twice a week.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Volleyball, shuffleboard, ping pong, kayaking. 1 introductory scuba diving lesson in the pool.
Nightly Activities & Entertainment:
Live music and Riu theme shows and disco.
CHILDREN'S PROGRAMS
Children's mini club and playground. Children's activities include pool and beach games, arts and crafts, and talent shows.
Applicable Ages: 4 to 12 years old

Children's Facilities
PlayGround
Children's Pool
Babysitting Fee: $
Advance Notice for Babysitting: Yes

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
4020 Recommend
4020 past Apple Vacationers would recommend Riu Jalisco to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 4885reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
DAVID S.
Aug 08 2018
Rooms are musty smelling, food didn't have much flavor. Some of the restaurants were not kept up with cleaning during meals so it was hard to find a seat with a clean table. Tables weren't wiped down well, so you would put your arm in someone else's food. Overall was a good family vacation, but don't know if I would go back to this place.
Customer Rating: 

TEST
Great Hotel; beautiful safe area
VICTORIA L.
Aug 05 2018
Food was excellent; as rated. No sickness on this trip as others. Staff very friendly and helpful. Activities were fun and the staff made it fun. Beaches were beautiful in comparison to Playa de Carman. Staff made it point to assure us it was a safe and tourist friendly area.
Customer Rating: 

TEST
Rio Julisco
JASON R.
Jun 24 2018
This is a very family oriented hotel with lots of kids. The staff is extremely friendly and very quick to satisfy any requests you may have.
Customer Rating: 

TEST
Needs help & worst Rui Hotel stay
DAVID S.
Jun 20 2018
As a family man of 6 saving our hard working money for 1 year and spending towards a family vacation was one of worst I ever had. Very disappointed with Rui and hotel staff. I know this will never get me anything nor if it makes a point but my days with Rui are over I look forward to family vacations every year still bummed out over it last complaint from me...
Customer Rating: 

TEST
Disaster strikes
DAVID H.
May 18 2018
On May 11 (Friday), we had breakfast in one of the restaurants of the Hotel at 7:00 am. I ate some pieces of tuna that were not well cooked. My wife also ate some, but not as much as I did. The cooks at the must have been aware that the tuna was not cooked sufficiently, yet they made no attempt to warn us by any means, By 11:00 am, I came down with severe diarrhea, having to go a bathroom to unload watery discharge about once every hour on average. The symptoms included stomach cramps, bodily weakness, and nausea. By about May 15, the symptoms of diarrhea subsided. However, stomach cramps got no better. I began to suffer from incessant hiccups that last for hours to no end. In short, it was an ordeal. I have not been able to do any work, feeling weak or exhausted all the time. My wife also suffered from stomach upsets, although the scale of misery was nowhere near that of mine. Today, I consulted Dr. Herbery Lee, an expert in Gastroenterology. His diagnosis is Giardia, caused by eating the tuna that was not well cooked. I hold the Hotel responsible for its irresponsibility. I reserve the right to seek compensation for damages. Please inform me of Apple Vacations' responsibility and what compensation we may expect. We will take legal action if we do not receive a response within 7 days to our satisfaction.
Customer Rating: 

TEST
Relaxing get-away
JOHN V.
Apr 16 2018
The grounds and setting are beautiful!! Food was pretty good. Staff are friendly and helpful. Cons: only one set of elevators in an extensive property, so always a very long walk to and from elevators. One afternoon we had no hot water in the shower. There are no comfortable chairs or couch in the room, only hard-back chairs, so the only place to read or watch TV is in bed.
Customer Rating: 

TEST
JOHN V.
Apr 15 2018
Visually gorgeous setting. Staff are very friendly and helpful. Pools and beach are great. Grounds are beautiful. Food was good overall, but the desserts are flavorless. Cons: Only one set of elevators, so always a long walk; No comfortable chair or sofa in the room, hardback chairs only.
Customer Rating: 

TEST
Excellent Family Choice
KELLY H.
Apr 11 2018
It's a hotel, not your home for comfort. You have to remind yourself this and know your in a different country, that moves on their time, meaning there is no "rush" for things. Our stay was during High School Spring Break, so the hotel was full. Cons: -Didn't stock mini frig after left note for housekeeping, but they took my $5 tip -No coffee pot in room -No floats in adult pool -No snorkel at beach, too cloudy -Served minors alcohol! -Sports bar pool and foseball are NOT freee Pro: -Free WiFi thru out resort and rooms -Resort very clean -Good food - especially mix specialty restaurants and nightly specials -Room #6160 excellent, hot tub on patio -Staff friendly -Weather great first week April 2018 -Two excellent little kids pool -They provide hairdryer, shampoo and conditioner -Excellent entertainment during day and night -No reservations required for restaurants Info/Suggestions: -Sports bar has specialty coffee -Secure pool/beach chairs by 6 am -Cool at night-pack accordingly -Room lights only work with key card inserted in slot, any CC will work -Pack light, casual dress code
Customer Rating: 

TEST
Awesome vacation!
TIMARY F.
Apr 11 2018
We had a great spring break vacation at the Riu Jalisco! The hotel was very clean and well staffed. Food and entertainment was great! I don’t really have anything bad to say besides the shower only being lukewarm. Also, if you have teenagers, some of the bartenders are a bit relaxed about who they serve, word to the wise! Overall I would totally stay here again!
Customer Rating: 

TEST
Nightmare stay
JEFFREY H.
Apr 10 2018
We had nothing but bad experiences from day one. First our safe did not lock took them three days to fix it , then our hot water in the shower did not get past Luke warm , and finally on day three our room keys did not work so we called the front desk we waited for an hour until my husband could not take it anymore and went to yell. An hour and half later we got in after batteries were changed and the door reprogrammed. Just one bad experience after another
Customer Rating: 

TEST
Exactly What Was Promised
KEVIN R.
Apr 07 2018
This was the first time we had gone to Mexico as a family. We never tried an all-inclusive vacation before either. Both were fantastic. From start to end everything was as promised or better. The entertainment, but for a tremendous sazaphone player was average at best. However everyone was extremely nice and helpful. We were genuinely impressed and we likely go back again.
Customer Rating: 

TEST
TripAdvisor Traveller Reviews
Not bad for price
JennCelerian, Toronto, Ontario
Sat Nov 10 18:45:47 EST 2018
We just returned home this morning from our vacation to Puerto Vallarta. We had booked a junior suite w/Jacuzzi, w/ocean view [room 6167].. view is blocked with so many palms, a few more years they will sprout taller [hopefully] and people may get an actual ocean view. Our room had several smaller cockroaches [squished 7 of them over the course of a weeks stay here in our room anyway- maybe from previous travelers ? I don't know Fully stocked bar & fridge, room was in good standard of cleanliness upon arrival. The bathtub handle was cracked in half and just dangling there. The room/bed/bedding was overly damp and smelled so strongly of mold/musty... [gross] The front LCD panel function wasn't working on our safe, so the repairman came to fix it within a reasonable time - [ring them every 15 minutes or they will just forget you had even called] - they are very busy much of the time The interior of the place is fairly dated but it is maintained very well throughout the property. Many pool areas for the littlest kids right to adult. when they have the suds party in the adult pool it is so packed omg, its like spring break gone wild or something. I did not expect that but I don't lounge around the pool area so it didn't really matter or bother me. there was still plenty of days I saw the pool was being used but not nearly as crowded, enough room for all on those days for sure. the DJ had done a fantastic job mixing music so the variety isn't stale or just for 20-something year olds ;) Kinda had a mix of everything, excellent! There's some pretty tasty food on the buffet every morning and night and the restaurants we tried were enjoyable. Lunch buffet is located at the beach steakhouse restaurant. Sorry RIU, I have to give this one a thumbs down, pretty lack-luster during lunch service. You can do better ;) Did you all stop making Paella??? That kinda hurts *giggle, everyone in Canada raves the best about yummy Paella in mexico] bring it back bring it back ;) **THE STAFF: We were welcomed with the most open arms, I cannot say enough good about the staff at this resort. ****WOW!! EXCELLENT**** fast friendly service and hospitality. They are A++ [or at least to us they were awesome] They have cats/kittens wandering around the property, lol they are sure to find you if you sit outside to eat, adorable.. we fed them all the time, so friendly and pet them a bunch. I just loved that about this RIU♥♥Kinda Property Pets We did use the kayaks and body boards that are available to all guests as it's included in your stay cost ;) Plenty available, may have a small wait but worth it The beach here is just probably the best I have been to in Mexico ... absolutely the CLEANEST beach, no trash, no rocks/corals/water breaks and no kelp..#1 couldn't ask for better really! A 3 star rating for us. Really wanted the room view we paid extra for and didn't get, bathtub grab bars broken, cockroaches and the overwhelming smell of mold in the rooms were the downside to this stay

Excellent Service
SierraCalgary, Calgary
Sat Nov 10 07:54:35 EST 2018
I was there with a friend from October 28 to November 4th . We had room 6166 and we had excellent views. Facing courtyard, could hear waves crashing. Right next to elevator and directly in middle of resort, top floor. No problems with room and maid did an excellent job everyday. She made towel animals for us and I was super excited to get back to room after a day in the sun. Our fridge ( beer, pop and water) didn’t get replenished once but all it took was a quick call and within 5 minutes we had drinks in our room. Restaurants were good, the buffet was also good! Breakfast was excellent! Great staff here and I am impressed with the service we received. We got to know 5 bartenders and they treated us well but I did too all drinks and was friendly to everyone: Nubia- theatre bar remembered our drinks from first order. All she had to do was see me coming up to bar and drinks were ready! Second last night she saw us at theatre and we got table service that night. She is so friendly and brought coconut rum and coke to our table. There was another gentleman at theatre bar who was excellent! I didn’t get his name and that is unfortunate because he provided excellent service to me. Brianda/ Christina- lounge bar. Always had a smile on their face even though they were so busy. Always remembered our drinks! Had a band that played between children’s show and adult show! Nice touch! After adult show, band played again and there was dancing! Entertainment crew- awesome at getting everyone involved! Foam party/ so much fun! MJ show- Vegas quality- best show of the week! Don’t miss this show! In it to win it was also fun!! It was so busy, few times it was shoulder to shoulder in pool which is no fun. Forget about getting a drink from swim up bar. We hung out at beach those days! The busyness didn’t affect anything else. We were always able to get tables at restaurants and at theatre. We went to restaurants when they opened so pretty much first one served, after dinner we went to theatre to claim our seats. We did not leave resort at all. On a sour note: We were there from Sunday to Sunday and on Thursday my lower back started hurting. I thought it was from lounger chairs. On Sunday at airport in Puerto Vallarta I started to burn up and was cold at the same time. On plane, was freezing and sweating at same time. Slept most of way home. Arrived in Calgary late and next day went to ER and was diagnosed with kidney infection from E Coli. Been off work for week. I’m just glad this happened on way home and not down there. You can get E. coli anywhere and posting this do resort is more careful about food prep and handing. Second time at this resort and it’s cause of the staff that I came back! Even though I got very sick, I had a great vacation! Due to fridge not getting refilled without me calling and getting E. coli I am giving it a 3 star.

Phenomenal but overworked staff save the day for this Riu that can only be described as a Zoo...
Guide34690033868,
Fri Nov 09 05:40:06 EST 2018
Ignorant and rude locals defined this trip for me. No order in the buffets or alacarts, they just let their kids run around everywhere unsupervised. TP floties in the pool The staff however is amazing

Brand had changed-not for quiet vacationers
I3551AMdenises,
Wed Nov 07 11:41:49 EST 2018
We chose the RIU Jalisco for a quick one week getaway with two other couples because we had been there a number of times. We were unpleasantly surprised to find that this brand has changed to major FAMILY experience with no concept of over-crowding (see ADULT! pool photo). We realized Dia de Muertos is a holiday but never expected to not be able to find seats, to be in a hoard of people in a cloudy, quite warm, water-suspect pool or to have children running rampant, screaming down halls and pushing every button on elevators. Checked out after the second day (thank you Miguel from Apple Vacations!) This may be okay for families for vacations, but I advise older couples to look elsewhere.

Happy to go back
comliv, Chetwynd, Canada
Wed Nov 07 11:11:54 EST 2018
I have stayed at the Riu Jalisco on 3 separate occasions and never had a bad trip. Staff are friendly and meals are good. For an older hotel they try to place you in a room that satisfies your needs. If you have poor mobility ask for a room near the elevators. The kids pool area is pleasant and the adult pool a lot of fun. Small enough that you can get to know the staff and we have never had an unpleasant experience with them.



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