Puerto Vallarta/Riviera Nayarit

Riu Jalisco


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All Inclusive    

Rising from an oasis of palms on a long stretch of beach, triangular turrets glimmer silver in the Vallarta sun. A white Mediterranean Palace, Riu Jalisco has walkways and gardens that surround two lagoon swimming pools. Pelicans skim waves that gently break over miles of gold sand - a beach lover's dream. The lobby and restaurants are enriched with polished wood, frescos, hand painted floral ceilings, and mosaic tiles - the signature of extraordinary RIU Resorts. The theme, the state of Jalisco, Mexico is intermingled with the decor.

Many activities are available! Nightly entertainment includes the Disco (entrance and drinks are included) and live shows. RiuLand Mini-Club features fun activities and a playground for kids ages 4-12. Adults can also relax in the swim-up bar and mingle with new friends. Guests of Riu Jalisco enjoy exchange privileges with the Riu Vallarta next door (dinner restaurants excluded).

Riu Jalisco has many dining options! Scrumptious buffets are offered at Don Emiliano, Doa Adelita serves Mexican cuisine, Brazilian Rodizio specialties at Nayarit, Asian fare at Gran Dragon, and a Grill Steakhouse La Botana. Unlimited drinks are served at the five bars and a fully stocked mini-bar and liquor dispenser is available in all rooms. Riu Jalisco is definitely a 24-hour all-inclusive delight!

Find more information about Riu Hotels & Resorts.

Learn more about Puerto Vallarta/Riviera Nayarit.
HOTEL LOCATION
Address: AVE. DE LOS COCOTEROS NO. 160



MX
Local Phone: 011-52-322-226-6
Toll Free Phone: 1-866-666-8816
Fax: 610-359-6625
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Pools
Number of Pools: 2
Outdoor Pools: 2     
Swim-up Bar
The property features two pools one with swim-up bar and children's pool.
Golf: NEARBY
Flamingos Golf Club ($)
Holes: 18
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Additional Charge
Paddle Boats: Complimentary
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Complimentary
Spa: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
A hotel in the heart of nature, kissed by the fine sand of an exceptional beach with every kind of comfort, services sports and leisure facilities. Five restaurants, two swimming pools, two Jacuzzis, disco, children's swimming pool swim-up bar, mini-club and children's playground. Beach: Located on Flamingo Beach Check-in: 3:00 PM
Check-out: 12:00 pm
Total Rooms: 700
Year Opened: 2002 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No Spring Breakers. No student groups accepted unless one person is 21 years or older.
ROOM TYPES
JUNIOR SUITE OCEAN VIEW W/JAC
King bed, Separate living room area with sofa, A/C, Ceiling fan, Phone, Satellite TV, Mini-bar, Liquor dispenser, Safe, Bathtub, Shower cabin, Bidet, Double sink, Hairdryer, Amenities kit, Balcony or terrace with ocean-view & jacuzzi
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Hair Dryer
Telephone
Television
Room Safe
Satellite
STANDARD FAMILY ROOM
Two double beds or one king bed with bunk bed. Third single bed or sofa bed. Minibar and liquor dispenser. Bathroom with shower and bath amenities. Balcony or terrace.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Hair Dryer
Television
Room Safe
Satellite
STANDARD ROOM
Two double beds or one king. Minibar and liquor dispenser. Bathroom with shower and bath amenities. Balcony or Terrace.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Hair Dryer
Telephone
Television
Room Safe
Satellite
STANDARD 2 BEDROOM FAMILY ROOM
Main room master suite with a king bed (no door to this room) and two private bedrooms (with doors) - one with two double beds and one with pull out sofa bed. Two bathrooms included, neither connected to a bedroom. Balcony or terrace available.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Hair Dryer
Television
Room Safe
Satellite
STANDARD 2 BEDROOM FAMILY ROOM
Other Amenities -
Kitchen
JUNIOR SUITE
King bed, Separate living room area with sofa, ceiling fan, Phone, Satellite TV, Mini-bar, Liquor dispenser, Safe, Balcony or terrace, Bathtub, Shower, Bidet, Double sink, Hairdryer, Amenities kit
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Hair Dryer
Telephone
Television
Room Safe
Satellite
DINING
Riu Jalisco features 1 meal plan options:
All Meals, Drinks & Tips
There are 5 Restaurants at Riu Jalisco:
Dona Adelita - A la carte restaurant serving Mexican cuisine. Open for dinner.
Don Emilliano - Main restaurant with non-smoking areas, offering buffet style dinning and show cooking stations. Theme dinners served twice a week.
Gran Dragon - A la carte restaurant serving Asian cuisine. Open for dinner..
La Botana - Beach restaurant and snack bar serving continental breakfast, lunch and snacks during the day and for dinner a Grill Steakhouse.
Nayarit - A la carte restaurant offering during the day Italian cuisine and at night Brazilian Rodizio. Dress Code: Casual Formal
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Volleyball, Shuffleboard, Ping Pong, Kayaking. Complimentary snorkeling lesson at pool.
Nightly Activities & Entertainment:
Live music and Riu theme shows and disco.
CHILDREN'S PROGRAMS
Children's mini club and playground. Children's activities include pool and beach games, arts and crafts, and talent shows.

Children's Facilities
PlayGround
Children's Pool

Babysitting Fee: $
Advance Notice for Babysitting: Yes

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
3504 Recommend
3504 past Apple Vacationers would recommend Riu Jalisco to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 3652 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Great service by Jalisco staff
Pat01022011, Kelowna, Canada
Thu Feb 11 10:48:43 EST 2016
This was my fourth visit to the Jalisco. My previous stay was 5 years ago. I much preferred the old décor at the resort. It was much more welcoming with a better atmosphere. The worst issue was that I found with all the tiling and mirrors in the lobby and main buffet, the sound just echoed around so much that the noise was terrible. We ate outside as much as possible to stay away from the noise. Our check in had a glitch as we were given a room with one bed and we requested two beds. The room was located way around the back side of the hotel with a poor view of an empty field. I left my elderly and very tired friend waiting in the room and went back to reception. We had hauled our own luggage as we did not see an available bell boy after retrieving our luggage from the storage room which did not have anyone on duty there as we were told there should have been. The clerk who assisted me had very poor customer service skills. His only concern was whether we had touched or disturbed anything in the room so it could be reassigned quickly. His tone of service was not sympathetic or helpful at all. He insisted that he had to speak with his supervisor to get us a room with 2 beds. Instead of getting us a new room quickly he continued to question whether we touched anything and why my friend was still there with our luggage. I had to go find a bell boy myself to assist me with retrieving my friend and our luggage. Finally when we arrived back they had another room for us. This room was in a much better location and not so far to walk for my friend. Except for that one staff member, everyone else was great with the best of service throughout the resort. From gardeners to room cleaners, they are so hard working and you can see how proud they are with the work and jobs. My favourite is a server in the Emiliano buffet. Her name is Barbara and she has worked there for several years. She has remembered us on every visit and made our stay so extra special. The food is awesome in the buffets. They appeared to be short staffed at times with lunch at the Botana the worst. Several times we had to get our own drinks and dirty dishes did not get cleared away very quickly. We eventually discovered that the Mexican a la carte was open for lunch so started eating there. It was way quieter for one thing but again not enough servers on. There tended to be long line ups at the start of the buffets. People would be stopped at the egg station areas so created a standstill so the line up grew quickly. They need to change the set up to correct this problem. The pool areas were great with lots of activities. On my previous stays the main pool was adult only but no longer. I heard several complaints from adults about kids in the pool. The worst were the older ones who were very noisy and horsing around with no regard to people around them. I strongly feel they should return to adults only for that pool. We attended a few of the theatre shows which were pretty good. They always had kids shows before the main show at 9 pm. We wanted to try the Jacuzzi in the spa which is free but you had to make an appointment. We went one morning and what a disappointment. It is very small 4 people max but the water is barely warm. Not my idea of a nice Jacuzzi at all. I have always like this resort a lot. The beach is great. I saw the baby turtles heading to the ocean. That was awesome. We only went to the Asian a la carte which was really good but it is buffet style. We were really happy with the food in the Emiliano buffet so did not bother with any of the other a la cartes. We took the local bus into Puerto Vallarta. It is very cheap. Going in the ride is quick but coming back the Jalisco is at the end of the line so takes almost an hour. The boardwalk is beautiful and shopping can be overwhelming with so many markets and shops. My friend attended a Sunday service at the Catholic church in Bucerias which was bilingual and she really enjoyed it. There are plenty enough shops there for most of us. The vendors and shop owners are not pushy or aggressive. Most are friendly and helpful. We spoke with other Jalisco guests who had stayed at the other two Riu hotels nearby and they all preferred the Jalisco overall. I think they should add wifi to all the rooms and as little as a person watches TV on the vacation they need to add more English speaking channels. There was no listing directory that we could find. The rooms are great. Some of us Canadians would appreciate rye whiskey in the liquor dispenser though. I would recommend this resort and hopefully will return in the future. More>

Awesome party resort
Laura M, Vancouver Island, Canada
Thu Feb 11 09:09:56 EST 2016
This resort was alot bigger than I expected before going, which also was a negative. It took so long to get back to the rooms. Other than that we went and had a great time. The drinks were great, the staff was so friendly, the food was on par and the views and resort were beautiful. The shows were well planned and executed and very enjoyable for all ages. I highly recommend this resort for anyone wanting to party. Our room was stunning, beautiful bathroom layout and full bar in the room. RIU hotels never dissapoint. More>

PARTY Hotel!
Corrinarae, Edmonton, Canada
Wed Feb 10 07:13:45 EST 2016
I'm not one to complain about the "little" things but the following things led up to a less-than excellent experience for us. We went for our honeymoon and brought a group of 20 + people with us. There was no recognition of this and it dampened our vacation a little more. Upon arrival he bus to take us to our resort was full and, therefore we had to take the bus that was going to the Riu Vallarta. After dropping off people at the Vallarta, we had to sit in the bus at the bottom of the hill to wait for passengers to disembark at the entrance of the Jalisco. We missed our opportunity to drive up to the entrance when another bus went up to the entrance to load people. After a good 20 minutes of waiting, our tour guide finally asked us to disembark at the bottom of the hill and walk up the stairs to the entrance. Thankfully they took care of our luggage. No welcome drinks for the 8 of us. Nor did we receive any sort of compensation or even a sorry. Not a good way to begin this honeymoon. Our safe in our room did not work. The error said "low battery". I had advised the front desk. They said they didn't have batteries. They told me to go to my room in an hour, dial 9 and ask for our safe to get fixed. After going to and from the beach to my room numerous times, our safe was still not fixed. My husband went up the front desk on Monday afternoon (after I got the runaround for 12 hours) and insisted that we needed it fixed or we needed to talk to a manager. Guess that did the trick. She stepped away from the desk and within a couple of mins, asked us to take her to our room and she "fixed" the safe. She had an Allan key and 4 DOUBLE A BATTERIES! Are you kidding me?? They gave me the runaround because of Double A batteries? We had 2 in our TV remote that we weren't using! This was very stressful and created animosity between my new husband and I. On our honeymoon! The tour guide on our bus mentioned a fun-sounding tour that happens on Wednesday only. He explained that it's a tour for only 40 people; a bus would take us to the marina, we would take a catamaran out to sea where we would scuba dive, do some fishing, have a BBQ on the beach and tequila tasting. The boat was no catamaran. It was small and hard to maneuver around. There was no fishing nor tequila tasting. The waters were so rough that we had to transport to a small fishing boat to the pier for the BBQ. Many people got sick. We really should've received compensation and/or a warning that the waters were so rough. The BBQ was delicious tho, no complaints about the food / drink. But the excursion cost WAY too much money ($275 CAD for two people) for what we did and we did not get what we were promised. The food at the resort was good and the entertainment was great! Definitely a Party Hotel! It's very loud and sound travels easily. A few of us got sick - one of them is my diabetic husband. I understand that that is something that is unavoidable. Just the icing on the cake for a not-so-great honeymoon. More>

Acceptable, but not great
Tammy G, Harrison Township, Michigan
Wed Feb 10 04:37:28 EST 2016
First the positives- the food was fantastic, the bartenders and waitresses oustanding, and the beach was nice and big with plenty of loungers. The resort itself is very clean with staff always mopping and sweeping. They have entertainment nightly, which was nice. The staff behind the front desk were all but rude and seemingly uncaring about the issues we were having with different things. Our room stunk the whole time of sewage, and when we inquired about it, all we got were shrugged shoulders and told they didn't have any other rooms available. No English channels on the tv except for news, even the kids channels were in Spanish only. I was at the front desk when a man came up and told them his stuff was stolen from his room - he got shrugged shoulders too. We never went to any of the restaurants as you have to make reservations- not appealing to us on vacation. We always ate at the buffet, which was excellent. They offer free wi-fi, but it is spotty and you will have to "log in" multiple times during your stay as it drops quite frequently. Overall, we would not return to this resort. More>

New 2016 Year vacation
Mark S,
Tue Feb 09 16:54:07 EST 2016
The service was terrible, food was not good either, as an example: at the New Year dinner we had lobster which was overcooked. Customer service was extremely rude: we were accused first of breaking glass on a night stand, later they changed their mind and decided that we have broken glass on a long dresser. They told us that we need to pay 400 pesos, than they discounted to 200, when we refused to pay they raised the price to 800 pesos. When we refused to pay we were told that they will not let us leave and will call security to hold us. We were forced to pay in order to leave the hotel. My wife and I stayed in different resorts in Mexico but this experience was quite unique. More>



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  APPLE RATINGS:    Exceptional Standard of Service & Quality;    Luxurious;
    Superior First Class;    First Class;    Comfortable;    Modest
    Superior to other hotels with the same rating;    Superior to other hotels with the same rating