Puerto Vallarta/Riviera Nayarit

Riu Jalisco

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All Inclusive    

Rising from an oasis of palms on a long stretch of beach, triangular turrets glimmer silver in the Vallarta sun. A white Mediterranean Palace, Riu Jalisco has walkways and gardens that surround two lagoon swimming pools. Pelicans skim waves that gently break over miles of gold sand - a beach lover's dream. The lobby and restaurants are enriched with polished wood, frescos, hand painted floral ceilings, and mosaic tiles - the signature of extraordinary RIU Resorts. The theme, the state of Jalisco, Mexico is intermingled with the decor.

Many activities are available! Nightly entertainment includes the Disco (entrance and drinks are included) and live shows. RiuLand Mini-Club features fun activities and a playground for kids ages 4-12. Adults can also relax in the swim-up bar and mingle with new friends. Complimentary 24-hour WiFi is also available in the common areas of the resort (available in rooms for an additional charge). Guests of Riu Jalisco enjoy exchange privileges with the Riu Vallarta next door (dinner restaurants excluded).

Riu Jalisco has many dining options! Scrumptious buffets are offered at Don Emiliano, Doa Adelita serves Mexican cuisine, Brazilian Rodizio specialties at Nayarit, Asian fare at Gran Dragon, and a Grill Steakhouse La Botana. Unlimited drinks are served at the five bars and a fully stocked mini-bar and liquor dispenser is available in all rooms. Riu Jalisco is definitely a 24-hour all-inclusive delight!

Find more information about Riu Hotels & Resorts.

Learn more about Puerto Vallarta/Riviera Nayarit.

Local Phone: 011-52-322-226-6
Toll Free Phone: 1-866-666-8816
Fax: 610-359-6625
Barber / Beauty Salon
Boutique Shops
Car Rental
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Number of Pools: 2
Outdoor Pools: 2     
Swim-up Bar
The property features two pools one with swim-up bar and children's pool.
Flamingos Golf Club ($)
Holes: 18
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Additional Charge
Paddle Boats: Complimentary
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Complimentary
Spa: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
A hotel in the heart of nature, kissed by the fine sand of an exceptional beach with every kind of comfort, services sports and leisure facilities. Five restaurants, two swimming pools, two Jacuzzis, disco, children's swimming pool swim-up bar, mini-club and children's playground. Beach: Located on Flamingo Beach Check-in: 3:00 PM
Check-out: 12:00 pm
Total Rooms: 700
Year Opened: 2002 Credit Cards: Visa, Master Card, American Express
No Spring Breakers. No student groups accepted unless one person is 21 years or older.
King bed, Separate living room area with sofa, A/C, Ceiling fan, Phone, Satellite TV, Mini-bar, Liquor dispenser, Safe, Bathtub, Shower cabin, Bidet, Double sink, Hairdryer, Amenities kit, Balcony or terrace with ocean-view & jacuzzi
Other Amenities -
Air Conditioning
Balcony or Terrace
Hair Dryer
Room Safe
Two double beds or one king bed with bunk bed. Third single bed or sofa bed. Minibar and liquor dispenser. Bathroom with shower and bath amenities. Balcony or terrace.
Other Amenities -
Air Conditioning
Balcony or Terrace
Hair Dryer
Room Safe
Two double beds or one king. Minibar and liquor dispenser. Bathroom with shower and bath amenities. Balcony or Terrace.
Other Amenities -
Air Conditioning
Balcony or Terrace
Hair Dryer
Room Safe
Main room master suite with a king bed (no door to this room) and two private bedrooms (with doors) - one with two double beds and one with pull out sofa bed. Two bathrooms included, neither connected to a bedroom. Balcony or terrace available.
Other Amenities -
Air Conditioning
Balcony or Terrace
Hair Dryer
Room Safe
King bed, Separate living room area with sofa, ceiling fan, Phone, Satellite TV, Mini-bar, Liquor dispenser, Safe, Balcony or terrace, Bathtub, Shower, Bidet, Double sink, Hairdryer, Amenities kit
Other Amenities -
Air Conditioning
Balcony or Terrace
Hair Dryer
Room Safe
Riu Jalisco features 1 meal plan options:
All Meals, Drinks & Tips
There are 5 Restaurants at Riu Jalisco:
Dona Adelita - A la carte restaurant serving Mexican cuisine. Open for dinner.
Don Emilliano - Main restaurant with non-smoking areas, offering buffet style dinning and show cooking stations. Theme dinners served twice a week.
Gran Dragon - A la carte restaurant serving Asian cuisine. Open for dinner..
La Botana - Beach restaurant and snack bar serving continental breakfast, lunch and snacks during the day and for dinner a Grill Steakhouse.
Nayarit - A la carte restaurant offering during the day Italian cuisine and at night Brazilian Rodizio. Dress Code: Casual Formal
Daily Activities & Entertainment:
Volleyball, Shuffleboard, Ping Pong, Kayaking. Complimentary snorkeling lesson at pool.
Nightly Activities & Entertainment:
Live music and Riu theme shows and disco.
Children's mini club and playground. Children's activities include pool and beach games, arts and crafts, and talent shows.

Children's Facilities
Children's Pool
Babysitting Fee: $
Advance Notice for Babysitting: Yes

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
3504 Recommend
3504 past Apple Vacationers would recommend Riu Jalisco to their friends and family

Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 4125reviews
What to expect

TripAdvisor Traveller Reviews
Ok! Great! Good!
dazed16, Winnipeg Mb
Sun Jan 22 08:44:32 EST 2017
We just returned from a week at Riu Jalisco. The trip started off rough with another Sunwing 12 hour delay. I remembered again why I dislike Sunwing. Oh well onto the resort. We arrived and were placed on a the first floor. The room was so musty smelling that I woke up the first night unable to breath as the smell just closed in on you. Not sure if it was mouldy or what but it was BAD! We went to the front desk in the morning and they said we could switch rooms but not until the following morning. We agreed to leave patio door open for night. Next day we were switched to a higher floor. Much, much better. Had a couple issues with the room but they fixed it right away. The resort is a great size and the staff was great. I think they do need more kitchen staff as often the food trays are empty. They are trying to cook to keep up but one person just cannot do it. The food was good and there is always a great selection. It is typical resort food. It is not high end but it is consistently good. Drinks were great! We hit the little tiki bar and sports bar for all of our drinks. Better drinks than we have had on any vacation. The Sunwing reps at the hotel are there all the time. They are rude and condescending though. We approached them twice with issues and the first time he rolled his eyes and second time brushed us off. Nice to know we had that support.....not! Overall we would go back. The beach is beautiful, getting a chair is never an issue, and the guys selling stuff are respectful and leave you alone with a simple no thanks. If you get it for a deal go, you won't be sorry.

Nice hotel, not so nice experience
Katalin V,
Sun Jan 22 08:20:16 EST 2017
We stayed at this hotel for 14 nights in January 2017. Weather is pleasant, not too hot as it is the winter season. The hotel is nice, the lobby is spacious with a modern decor. Great choice of food, also good quality. Most of the staff is very helpful and nice, but all work very hard( hence the few moody ones). Beach is rather small for the ammount of guests accomodated in this hotel, and it is very crowded with sunloungers, however on the positive side we had no problem finding empty loungers at any time of the day. Beach is clean, lot of vendors trying to sell you their stuff, which can get a bit frustrating after a while. But they are nice and after a pollite no, thank you they will leave you alone. Got a nice room on the sunny side of the hotel with nice view on the top floor overlooking the ocean, the neighbouring hotel, and the mountains. Bed was very comfy,only problem was we have noticed after a couple of days we are getting bitten every night. After a week we were very frustrated and asked to move because of the bedbugs. The only room they could offer was on the other side overlooking the fountain. We were not keen on it as we knew the entertainment would prevent us sleeping before midnight,but rather that, then bedbugs. So we moved. As others mentioned the non-sunny side of the hotel gets very damp. But if you keep your ac on, this will solve your problem. The matress was covered with a plastic sheet, not sure if because of the dampness, or the bedbugs. This made noise every time you made a move on the bed. On our first night in this room after the entertainment finished around midnight we were hoping to get some sleep, which lasted only about an hour, as a noisy group of youngsters ( and I am no pensioner myself) arrived shouting, banging doors, playing loud music in the middle of the night. We hoped to get some sleep in the afternoon, however their party continues throughout the day, so no chance of rest. Next night a couple from the same group was having a domestic dispute, which they thought should share with everyone else. Shouting, screaming, banging the door every 2 minutes. Security was called and they threatened to call the police if they received more complaints about them fighting. This seemed to work its magic. I know the hotel cannot control what kind of people are staying here, but I think you should know if you are looking for some peace and quiet to unwind and relax on your holiday.... This is not the place. Also the way the rooms are located with the common terraced entrances, you are continously disturbed by the few noisy, inconsiderate people. We are at the point where we cannot wait to go home to get some rest! That Is what the holiday is for...not In this case. So if you are all for partying through the night, drinking and have no care in the world this is the place for you. If you would like to relax in peace and quiet..go somewhere else. The neighbouring riu palace is lovely and there are different quality of people staying there.

Riu three peat
Michael N, Vancouver, British Columbia, Canada
Sun Jan 22 06:44:08 EST 2017
First off let me say this was our third trip to a Riu resort, I've come to expect a certain level of service and quality from Riu resorts and the Jalisco delivered just as expected. If you are unsure about booking a Riu or have never been to an all inclusive it's my opinion that the Riu's offer fantastic value for what you pay. One thing I should mention, as I wish I would have heard this previous to booking,is that this resort is heavily attended by families with children and seniors. It's not a knock on anyone or the resort but if you are after a bit more of a livelier experience or looking forward to a kid-less getaway this Riu is not a great choice. We are in our early thirties and found that the 20-40 year old crowd was VERY SMALL. they play primarily oldies and classic rock at the pool, there's not as many younger people to meet if that's something you consider when vacationing. As far as the resort the main foyer is quite modern looking, it has a purple theme with straight edged furnishings and fixtures around the room. It's spacious and there was typically always space to sit so you can use there free wifi (offered to everyone -up to two devices in the main foyer only) although if you try it you could sporadically get the free wifi to connect throughout the resort. The front desk staff was always friendly and helpful. I believe some of this resort was somewhat recently renovated, the front foyer along with the main buffet area and the ala carte restaurants all looked fairly new. Past that the resort looked to me like it could use a little bit of work but was still clean for the most part. There is always staff working hard to keep the grounds clean and they always greet you with a smile and a hola when you pass. The resort is shaped in a horse- shoe/ "U" shape with both ends facing the ocean, we found that this resort was located further back from the beach compared to the Vallarta or Palace, it had 6 floors total I believe. Our room was on the second floor facing the interior garden/ pool on the right wing and we actually found it quite convenient as it was a simple short walk from almost everywhere in the resort. Was very central. Be aware that if you are on the higher floors you will either be walking flights of stairs or you will need to walk up to the front- wait for an elevator- then walk back to your room. This is why we didn't mind the 2nd floor garden view, it seemed like the Palm trees combined with only 6 floors and the resort being more recessed meant the Ocean views for the rooms available wouldn't have been that spectacular. The food, I'll start off by saying if you only like 5 star cuisine or don't like buffets than no you probably won't enjoy...but myself I find they have a good amount of options and my wife and I never struggle to find things to fill out plates (especially me). We did notice that certain times they seemed to maybe not have enough staff on so we had to grab drinks and utensils ourselves- nothing for me to get worked up over or ruin my meal by any means. Aside from the buffet they have the Mexican, Asian, Italian and steakhouse aka carts. We enjoyed the Mexican (a lot!) & Italian. We were disappointed in the Asian and we are steak snobs so we avoid the steakhouse. I find it all personal preference though. The service is always great in them- one night we went late to the Italian and they were full- no problem. About an hour or so later the doorman found me and told me there was room and he could take us. Awesome service to go out of his way just to let me know they could fit us in. The bartenders were all great, I usually click with one early on that makes the drinks the way we like them and give him a great tip. For this trip it was Romero, he would see me deep in the line and would either have my drink ready by the time I got to the front or if the line was too long he would just make them right away and I just got to bypass the whole drink line. (Sometimes I felt bad skipping the line but hey- big tip gets you VIP service , hah!) he along with every other bartender we came across was great. The beaches and pools were nice, there is a kid/family pool and a more adult orientated pool with a swim up bar though we saw lots of kids in it as well. We spent 90% of the time on the beach, we could typically always find two lounge chairs to put our towels on and sun bathe regardless of the time of day. The only negatives for us was that the crowd that was there was not exactly a great fit for us to mingle with (nothing to do with Riu) and we did notice our drink fridge was only restocked once the whole week we were there. I spoke with others though who had there's refilled daily, so we just got unlucky. You could still go to the front desk anytime and grab free water. We will definitely be going back to another Riu again, just not the Jalisco due to the scene/crowd it attracts. Still a great holiday and experience for us again, thanks Riu!

Nice place
Normlav, Spiritwood, Canada
Sun Jan 22 06:29:08 EST 2017
We arrived Jan 15 check In was fast. Our room was on the north side of the building the view out the balcony was the next hotel, parking lot not good and the room smells moldy. Their idea of pushing 2 double beds together to make a king bed??. I would think rooms with double beds or king beds should be priced different or just put king beds in all the rooms. So we got moved to a room that was facing the courtyard, it was good with a real king bed. The servers are all very good from the front desk, room cleaners, waiters, bar tenders and grounds. Will say like others about the vodka the blue ice is garbage and seems like each bar only get one bottle of Smirnoff per day and are always out of it. The food is very good with lots of choice. Pools are good, lots of chairs no problem getting chairs even later in the day. Beach area is also clean. When booking rooms they should have the option for the rooms that are not facing the courtyard at a reduced rate.

Great Place!
mrsross123, Tavistock, Canada
Wed Jan 18 04:51:57 EST 2017
I honestly would say that this was a great place! I went with my husband, 22 year old daughter and 18 year old daughter. We usually don't go back to a resort as we like to explore new places but, I'D DEFINITELY RETURN! The size of the resort was perfect. It was a lot of fun, great staff, beautiful rooms, amazing food and lots of it. There is even 26er's in a cabinet in your room and mix in your mini fridge. The foam party on Friday afternoon was a great time! I honestly can't understand what people are complaining about. It was a wonderful time!

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