Puerto Vallarta/Riviera Nayarit

Riu Jalisco


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All Inclusive    

Exceptional Value!
Honeymoon:
Surprise gift in room, small bottle of Tequila, king bed (subject to availablity at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availablity and upon request), $40 USD spa credit in Ocean Harmony massage for two (50 min), per adult, per person, per stay. This discount does not apply with other promotions and discounts.

Rising from an oasis of palms on a long stretch of beach, triangular turrets glimmer silver in the Vallarta sun. A white Mediterranean Palace, Riu Jalisco has walkways and gardens that surround two lagoon swimming pools. Pelicans skim waves that gently break over miles of gold sand - a beach lover's dream. The lobby and restaurants are enriched with polished wood, frescos, hand painted floral ceilings, and mosaic tiles - the signature of extraordinary RIU Resorts. The theme, the state of Jalisco, Mexico is intermingled with the decor.

Many activities are available! Nightly entertainment includes the Disco (entrance and drinks are included) and live shows. RiuLand Mini-Club features fun activities and a playground for kids ages 4-12. Adults can also relax in the swim-up bar and mingle with new friends. Complimentary 24-hour WiFi is also available in the common areas of the resort (available in rooms for an additional charge). Guests of Riu Jalisco enjoy exchange privileges with the Riu Vallarta next door (dinner restaurants excluded).

Riu Jalisco has many dining options! Scrumptious buffets are offered at Don Emiliano, Doa Adelita serves Mexican cuisine, Brazilian Rodizio specialties at Nayarit, Asian fare at Gran Dragon, and a Grill Steakhouse La Botana. Unlimited drinks are served at the five bars and a fully stocked mini-bar and liquor dispenser is available in all rooms. Riu Jalisco is definitely a 24-hour all-inclusive delight!

Find more information about Riu Hotels & Resorts.

Learn more about Puerto Vallarta/Riviera Nayarit.
HOTEL LOCATION
Address: AVE. DE LOS COCOTEROS NO. 160



MX
Local Phone: 011-52-322-226-6
Toll Free Phone: 1-866-666-8816
Fax: 610-359-6625
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Pools
Number of Pools: 2
Outdoor Pools: 2     
Swim-up Bar
The property features two pools one with swim-up bar and children's pool.
Golf: NEARBY
Flamingos Golf Club ($)
Holes: 18
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Additional Charge
Paddle Boats: Complimentary
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Complimentary
Spa: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
A hotel in the heart of nature, kissed by the fine sand of an exceptional beach with every kind of comfort, services sports and leisure facilities. Five restaurants, two swimming pools, two Jacuzzis, disco, children's swimming pool swim-up bar, mini-club and children's playground. Beach: Located on Flamingo Beach Check-in: 3:00 PM
Check-out: 12:00 pm
Total Rooms: 700
Year Opened: 2002 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No Spring Breakers. No student groups accepted unless one person is 21 years or older.
ROOM TYPES
JUNIOR SUITE
King bed, Separate living room area with sofa, ceiling fan, Phone, Satellite TV, Mini-bar, Liquor dispenser, Safe, Balcony or terrace, Bathtub, Shower, Bidet, Double sink, Hairdryer, Amenities kit
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Hair Dryer
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE OCEAN VIEW W/JAC
King bed, Separate living room area with sofa, A/C, Ceiling fan, Phone, Satellite TV, Mini-bar, Liquor dispenser, Safe, Bathtub, Shower cabin, Bidet, Double sink, Hairdryer, Amenities kit, Balcony or terrace with ocean-view & jacuzzi
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Hair Dryer
Telephone
Television
Room Safe
Satellite
STANDARD FAMILY ROOM
Two double beds or one king bed with bunk bed. Third single bed or sofa bed. Minibar and liquor dispenser. Bathroom with shower and bath amenities. Balcony or terrace.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Hair Dryer
Television
Room Safe
Satellite
STANDARD ROOM
Two double beds or one king. Minibar and liquor dispenser. Bathroom with shower and bath amenities. Balcony or Terrace.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Hair Dryer
Telephone
Television
Room Safe
Satellite
STANDARD 2 BEDROOM FAMILY ROOM
Main room master suite with a king bed (no door to this room) and two private bedrooms (with doors) - one with two double beds and one with pull out sofa bed. Two bathrooms included, neither connected to a bedroom. Balcony or terrace available.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Hair Dryer
Television
Room Safe
Satellite
DINING
Riu Jalisco features 1 meal plan options:
All Meals, Drinks & Tips
There are 5 Restaurants at Riu Jalisco:
Nayarit - A la carte restaurant offering during the day Italian cuisine and at night Brazilian Rodizio. Dress Code: Casual Formal
Dona Adelita - A la carte restaurant serving Mexican cuisine. Open for dinner.
Don Emilliano - Main restaurant with non-smoking areas, offering buffet style dinning and show cooking stations. Theme dinners served twice a week.
Gran Dragon - A la carte restaurant serving Asian cuisine. Open for dinner..
La Botana - Beach restaurant and snack bar serving continental breakfast, lunch and snacks during the day and for dinner a Grill Steakhouse.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Volleyball, Shuffleboard, Ping Pong, Kayaking. Complimentary snorkeling lesson at pool.
Nightly Activities & Entertainment:
Live music and Riu theme shows and disco.
CHILDREN'S PROGRAMS
Children's mini club and playground. Children's activities include pool and beach games, arts and crafts, and talent shows.

Children's Facilities
PlayGround
Children's Pool
Babysitting Fee: $
Advance Notice for Babysitting: Yes

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
4020 Recommend
4020 past Apple Vacationers would recommend Riu Jalisco to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 4256reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Great Value 3.5 STARS
Barry M, Brandon, Canada
Sun Mar 19 14:28:03 EDT 2017
My wife and I travelled to Puerto Vallharta from February 26th to March 5th. This was a last minute booking as we had already been on our annual Mexican vacation in early January. We booked on Friday and made the trip two days later on Sunday. Price for the two of us all in was $2,090.00 Canadian. We generally book 5 Star hotels in the Mayan Riviera but found this great deal and were very pleasantly surprised with our entire vacation. The sunsets were to die for and were a genuine event each and every night. The food wasn't quite what we're used to but some of the options exceeded expectations. The pool was always very busy and fairly lively. We're beach people and really enjoyed the water and the beach. All in all, we'll be back in the area for sure and maybe back at this hotel if we're looking for a steal of a deal!

Canadian Family March Break Vacation in Mexico
Andrea B, Niagara Falls, Canada
Sun Mar 19 12:55:12 EDT 2017
Our family was very satisfied with our vacation and stay at the Riu Jalisco. We are a family of 4 with 2 teenage sons, so the connecting rooms was a definite plus. Main buffet restaurant had good food with lots of choices, food items were replenished often. Not overly impressed with the Italian or Steak house, food was good but not great for an a la carte. The view of the sunset at the Steak house restaurant was wonderful, just make sure you get there right at 7pm or you'll miss it. Activities staff were terrific, always had something for guests to do if you wanted to join in the fun. If not, there were plenty of pool side/beach loungers with sun or shade (you don't need umbrellas here - lots of palm trees for cover). Evening entertainment shows were a lot of fun, don't miss the Michael Jackson show it was fabulous! Restaurant servers and bar staff were friendly and worked quickly to deliver on whatever you needed. The towels and bed linens could be a little cleaner and fresher, they were clean but sometimes had old stains (these items should be discarded so guests don't think they are dirty). Other reviewers have complained about the noise, we however did not have any issues, we had a room on the second floor overlooking courtyard and were not disturbed, everything seemed to quiet down by 11pm. The beach at this resort was nice, not many peddlers to bother you. Walking towards PV the sand is soft with golden flecks. If you walk towards the town of Punta de Mita the sand gets a little more rough and not as nice to walk along. If you make the trek make sure to visit Fat Boys restaurant. Remember people you're on the Pacific Ocean so you're not going to get the crystal clear blue waters or white sand here so don't be disappointed. Lots of excursion offerings if you're into that sort of thing (they are pricey though), we did not partake but heard from other guests that the Extreme Adventure and Rhythms of the Night were well worth the money.

False advertising overrated
Claudia E G,
Sat Mar 18 12:12:54 EDT 2017
Our family was extremely disappointed. By mistake we arrived one day earlier than our reservation and received very poor customer service, staff are completely clueless and wouldn't give us the same price for that night as for the other 7 we had originally reserved, so we paid almost double for that single night. Dirty linens, room towels with blood stains and brown spots all over the sheets. No blankets on the beds, only one dirty sheet, squeaking beds. Due to the design of the rooms noise is heard everywhere, people opening and closing their doors on every angle can be heard trough an echo everywhere. Food is bad, salty and not fresh. Drinks are horrible too, ordered a margarita and couldn't finish it. There are no umbrellas on the beach. Wifi is only available in the lobby, extra cost to have it in the room. After not having any sleep we cancelled our stay and moved to another hotel. Staff weren't interested to find out why we cut our stay short, completely clueless. Didn't feel like a Riu at all, not going back there again and making sure our friends and family stay away too. So disappointing!

BACK AGAIN BETTERTHAN EVER!!!!!!!!!!!!!!
Mary K, Edmonton, Canada
Fri Mar 17 08:51:49 EDT 2017
They have changed the entire complex. It is very clean & modern. However, I loved the lobby before with its old Mexican charm. Guess I will get used to the new. Everything for our vacation was amazing. Christian and Gaby helped us check in and eventually helped us get a beautiful room on the 6 floor. If you need anything else ask Saul he can help you with anything you need. These 3 individuals were @ the front desk. Very professional, kind and accommodating. They all need a raise in pay!!!!!!!! Our room was beautiful on the 6floor. Sofia looked after all our needs she was very good at her job. We loved our room. The restaurants were all amazing. The food was the BEST we have ever had at an all inclusive. Roman was one of the chefs very good!!!!!!! The pool was extremely busy so everyday we just found a spot on the beach. Loved being there. Nice breeze everyday to keep you cool. Lots going on at the beach but just nice to go in the ocean when you wanted. Then the restaurant @ the beach had a great selection of fabulous food for lunches. Entertainment @ night was good the Michael Jackson show is the Best we have ever seen don't miss it. The entire complex is very clean all the staff take great care in keeping it this way. Mercedes is one girl that works so hard. She is there every night doing any job that needs being done. She needs accommodation and a raise. We hope we get to go back here again loved the entire vacation. The BEST we have had in awhile.

3.5 stars :)
R S, Rochester, Illinois
Thu Mar 16 16:08:00 EDT 2017
If I could give this place 3.5 stars, I would. I rounded up because I tend to lean on the positive side. This is the first 3.5 star place I have ever stayed at so I don't have another reference point. The previous all inclusive resorts I've stayed at were 4 stars. The drive from the airport was pretty quick which was nice. When we got the hotel at about 2:20 we were told that our room wouldn't be ready for an hour. We didn't really care but badly wanted to take off layers of clothes. We ate and then took off to our room. There wasn't a bellboy around so we took off w our own luggage. Big mistake just because we knew where our room was but had no clue there is literally only one set of elevators in the entire place. I always take the stairs but not when I have luggage like that! Anyway we were too stubborn to go all the way back to the lobby so we hauled it up six flights. The room was nice. If you aren't super observant (I'm totally guilty) you may not even notice some of the things that some people would complain about. There were random stains on the wall, the decorative pillows had small tears on them, the couch had some sort of situation w the pleather dangling, mini fridge had seen better days, and our sink was backed up when we got to the room. The shower was annoying as it's one you have to actually hold (reminded me of camping?). This actually sounds really pretentious to complain about but I thought I'd mention the towels were SO hard (almost as bad as when you line dry). Definitely no fabric softener which is totally fine but I laughed at my son as he had to dry off w those post burn haha. Only other weird thing but I get it was the fact that a key had to be inserted to get the lights etc on. I'm not 5 and don't run the AC w the door open but it really wasn't a big deal to me. To the positives. The sink was fixed without us even saying anything and there was a follow up phone call from the front desk asking if it was fixed. The staff throughout the entire hotel was very courteous. I tip everyone regardless but they all REALLY deserve it. The service really makes a huge difference in your experience and they were all truly pleasant. Additionally, the entertainment staff was outstanding. They didn't seem tired of leading the same games/lessons day in and out and they all have the perfect personalities for their jobs. I traveled w my 19 year old son on spring break and he enjoyed them as well. Even if I had little ones there seemed to be a lot for them to do. This hotel was a mix of older couples (60+), newlyweds, spring breakers and families. All of the different varieties of people seemed to enjoy this place seamlessly. We were only there for 4 nights and the nightly entertainment was very good as well. I'm not a foodie so I can't really comment on that aspect. I was satisfied w the food and it seemed to be just as good as any other resort that I've been to. My son loved the pizza :) I workout most days so I did go to the gym while there. The machines were mostly very outdated and there would be a piece broken (like the rower only had one foot strap;). They had a variety of hand weights and Swiss balls so I was content. Overall we had a lot of fun and have no regrets. I wouldn't probably tell someone that's going to the area "omg you have to stay at RIU Jalisco" but I also wouldn't tell anyone not to (unless I knew they were picky).



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