Puerto Vallarta/Riviera Nayarit

Riu Jalisco

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All Inclusive    

2019 Exceptional Values
Honeymoon: Surprise gift in room, small bottle of Tequila, king bed (subject to availability at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availability and upon request), $35 spa credit on a selected couples massage for two (120 min). This discount applies per couple, per stay and does not apply with other promotions and discounts.

Rising from an oasis of palms on a long stretch of beach, triangular turrets glimmer silver in the Vallarta sun. A white Mediterranean Palace, Riu Jalisco has walkways and gardens that surround two lagoon swimming pools. Pelicans skim waves that gently break over miles of gold sand - a beach lover's dream. The lobby and restaurants are enriched with polished wood, frescos, hand painted floral ceilings, and mosaic tiles - the signature of extraordinary RIU Resorts. The theme, the state of Jalisco, Mexico is intermingled with the decor.

Many activities are available! Nightly entertainment includes the Disco (entrance and drinks are included) and live shows. RiuLand Mini-Club features fun activities and a playground for kids ages 4-12. Adults can also relax in the swim-up bar and mingle with new friends. Complimentary 24-hour WiFi is also available in the common areas of the resort (available in rooms for an additional charge). Guests of Riu Jalisco enjoy exchange privileges with the Riu Vallarta next door (dinner restaurants excluded).

Riu Jalisco has many dining options! Scrumptious buffets are offered at Don Emiliano, Doa Adelita serves Mexican cuisine, Brazilian Rodizio specialties at Nayarit, Asian fare at Gran Dragon, and a Grill Steakhouse La Botana. Unlimited drinks are served at the five bars and a fully stocked mini-bar and liquor dispenser is available in all rooms. Riu Jalisco is definitely a 24-hour all-inclusive delight!

Find more information about Riu Hotels & Resorts.

Learn more about Riviera Nayarit.
Hotel is 1.5 miles (2 kms) to Nuevo Vallarta, 9.3 miles (15 kms) to Puerto Vallarta & 7.8 miles (13 kms) to Licenciado Gustavo Daz Ordaz International Airport (PVR).

Local Phone: 011-52-322-226-6
Toll Free Phone: 1-866-666-8816
Fax: 610-359-6625
Barber / Beauty Salon
Boutique Shops
Car Rental
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Number of Pools: 2
Outdoor Pools: 2     
Swim-up Bar
The property features two pools one with swim-up bar and children's pool.
Flamingos Golf Club ($)
Holes: 18
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Additional Charge
Paddle Boats: Complimentary
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Complimentary
Spa: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
A hotel in the heart of nature, kissed by the fine sand of an exceptional beach with every kind of comfort, services sports and leisure facilities. Located in Riviera Nayarit on Flamingos beach. Complimentary access to Pacha disco open 7 nights a week); drinks included. Exchange privileges with Riu Vallarta for lunch and snacks during summer season only. Beach: Located on Flamingo Beach Check-in: 3:00 PM
Check-out: 12:00 pm
Total Rooms: 700
Year Opened: 2002 Credit Cards: Visa, Master Card
Student/Spring Break groups are strictly on request & will be reviewed by hotel. The hotel will request proof of age & a signed liability agreement. Unruly or disruptive guests may be removed from the property at their own expense.
King bed, Separate living room area with sofa, ceiling fan, Phone, Satellite TV, Mini-bar, Liquor dispenser, Safe, Balcony or terrace, Bathtub, Shower, Bidet, Double sink, Hairdryer, Amenities kit
Other Amenities -
Air Conditioning
Balcony or Terrace
Hair Dryer
Room Safe
King bed, Separate living room area with sofa, A/C, Ceiling fan, Phone, Satellite TV, Mini-bar, Liquor dispenser, Safe, Bathtub, Shower cabin, Bidet, Double sink, Hairdryer, Amenities kit, Balcony or terrace with ocean-view & jacuzzi
Other Amenities -
Air Conditioning
Balcony or Terrace
Hair Dryer
Room Safe
These connecting rooms are two rooms, being sold as one unit. For the room description, please review the Standard room description.
Other Amenities -
Air Conditioning
Balcony or Terrace
Hair Dryer
Room Safe
Two double beds or one king bed with bunk bed. Third single bed or sofa bed. Minibar and liquor dispenser. Bathroom with shower and bath amenities. Balcony or terrace.
Other Amenities -
Air Conditioning
Balcony or Terrace
Hair Dryer
Room Safe
Two double beds or one king. Minibar and liquor dispenser. Bathroom with shower and bath amenities. Offers a balcony or terrace.
Other Amenities -
Air Conditioning
Balcony or Terrace
Hair Dryer
Room Safe
Main room master suite with a king bed (no door to this room) and two private bedrooms (with doors) - one with two double beds and one with pull out sofa bed. Two bathrooms included, neither connected to a bedroom. Balcony or terrace available.
Other Amenities -
Air Conditioning
Balcony or Terrace
Hair Dryer
Room Safe
Riu Jalisco features 1 meal plan options:
All Meals, Drinks & Tips
There are 5 Restaurants at Riu Jalisco:
Gran Dragon - A la carte restaurant serving Asian cuisine. Open for dinner..
La Botana - Beach restaurant and snack bar serving continental breakfast, lunch and snacks during the day and for dinner a Grill Steakhouse.
Nayarit - A la carte restaurant offering during the day Italian cuisine and at night Brazilian Rodizio. Dress Code: Casual Formal
Dona Adelita - A la carte restaurant serving Mexican cuisine. Open for dinner.
Don Emilliano - Main restaurant with non-smoking areas, offering buffet style dinning and show cooking stations. Theme dinners served twice a week.
Daily Activities & Entertainment:
Volleyball, shuffleboard, ping pong, kayaking. 1 introductory scuba diving lesson in the pool.
Nightly Activities & Entertainment:
Live music and Riu theme shows and disco.
Children's mini club and playground. Children's activities include pool and beach games, arts and crafts, and talent shows.
Applicable Ages: 4 to 12 years old

Children's Facilities
Children's Pool
Babysitting Fee: $
Advance Notice for Babysitting: Yes

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
4020 Recommend
4020 past Apple Vacationers would recommend Riu Jalisco to their friends and family

Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 5198reviews
What to expect

Apple Vacations Traveller Reviews
Winter Vacation
Feb 04 2019
Well worth the cost. Hotel staff was helpful. Room was ok had problems with AC and bed was hard. Food was good wide selection.
Customer Rating: 

Staff is Superb !!
Jan 30 2019
We have been visiting the Riu Jallisco for 14 years now and we LOVE it primarily for the Staff and Hospitality in addition to the ease of navigating from the hotel to the beach and pool. We will be back for sure !
Customer Rating: 

Jan 27 2019
We have traveled to the Riu Jalisco in January for the last six years. We were disappointed in this last visit. Although the entire staff was pleasant and helpful, we did encounter some troublesome incidents. The toilets at the beach restaurant at lunch did not flush and required a male maintenance worker to manual flush with a bucket of water. The Mexican a la carte restaurant ran out of white wine and there was no attempt to get more from the bar upstairs or other sources. Really, no white wine? The hotel is pristine in common areas as well as hotel rooms. The Rue Jalisco has always been a favorite and a good value for the money but think we will look elsewhere next year.
Customer Rating: 

Comfortable stay
Jan 23 2019
Third time staying at Riu Jalisco. Overall it's a good hotel that is priced right. It's not a cheap resort but it's not a luxury resort either it fits right in that middle for someone seeking a good place to stay without spending a fortune. Service in the dining area has gone down a bit since the past few years, they just seem to be understaffed. The staff is great and cheerful there just is not enough of them most of the time. The only night where there was adequate staff was, maybe by coincidence, when they were handing out survey's on the resort. Overall it is a great place to stay and I will continue coming back as I can handle the minor complaints since I don't have to pay the big sticker price.
Customer Rating: 

Great family vacation
Jan 13 2019
The Riu Jalisco was elegant and very fun. Two pools, a really energetic and fun entertainment team, a beautiful beach, multiple yummy places to eat. My only complaint was that the hotel rooms were a little humid but that's it! Something for the whole family!
Customer Rating: 

Perfect getaway - excellent stay!
Dec 09 2018
My boyfriend and I spent 6 days at the riu, and it was magical! We had the time of our lives. Apple vacations made it SO easy to get to and from the airport. The hotel staff was so friendly! The bar staff was super fun! We loved that it was so easy to book excursions with Apple Vacations. The only thing we would say is that the desserts at the hotel were ok... seemed to be the same each night. But overall, EXCELLENT stay!! We will be using apple vacations for all all-inclusive stays in the future.
Customer Rating: 

Could use some more work
Nov 17 2018
Overall the hotel was very nice. Some little things were overlooked, there was no phone guide in the room on how to call outside an number or front desk. There was no room service or beach service and the elevators were in the front part of the hotel which was fine if you were on the lower floors but not so if you were on the 6th floor. The food and service at the restaurants was great. The room was clean and well stocked. They also need to put restrictions on underaged children in the bar area and gaming tables. Kinda hard to get a seat at the bar when there are adolescents sitting in what few chairs that were there. Overall I was pleased with the rest.
Customer Rating: 

Changes should be made
Nov 13 2018
The sheets were dirty almost every single time they were changed, there was mold in the shower and the toilet room. We asked for a king size bed and got two twin beds pushed up against each other. The food was not even edible, I don't think I consumed a whole meal the week I was there. The pools were so crowded and kids were in both pools! The only thing I truly enjoyed was all the bars the bartenders were great and the drinks were always good!
Customer Rating: 

Aug 08 2018
Rooms are musty smelling, food didn't have much flavor. Some of the restaurants were not kept up with cleaning during meals so it was hard to find a seat with a clean table. Tables weren't wiped down well, so you would put your arm in someone else's food. Overall was a good family vacation, but don't know if I would go back to this place.
Customer Rating: 

Great Hotel; beautiful safe area
Aug 05 2018
Food was excellent; as rated. No sickness on this trip as others. Staff very friendly and helpful. Activities were fun and the staff made it fun. Beaches were beautiful in comparison to Playa de Carman. Staff made it point to assure us it was a safe and tourist friendly area.
Customer Rating: 

Rio Julisco
Jun 24 2018
This is a very family oriented hotel with lots of kids. The staff is extremely friendly and very quick to satisfy any requests you may have.
Customer Rating: 

TripAdvisor Traveller Reviews
Great Place to have fun, not the most beautiful
Wed Apr 24 15:48:46 EDT 2019
Transfer to and from the airport was great, very easy and safe. Check in was simple. Extra marks for them having a courtesy and luggage room where you could shower up after your last beach day before flying. Security here is tight as well, very safe place. Gym was good too, has free weights and some machines, you are good to go! Huge bonus, you got WIFI resort-wide and fast. I watched the hockey games from my beach chair. Food: Pretty good. Way better than Cuban food if you need that comparison. It all still has the same taste to it, and was essentially just different types of meat and fish with sauces, but it was tasty! You could make different combinations of fruit, vegetables and meat to have enjoyable dinners. Was seriously lacking though in tacos. We come to Mexico for the tacos, feel like that should be an all-day event haha. There is also a period where all the food shut down from 4:30 - 6:00. Which is okay, but when you just finished a beach day, this was an awkward hour to navigate. Also, when the resort says 24/7 that is only for the booze. They did have food at the sports bar, but it is frozen burgers that you can heat up alongside nachos. The a la cartes were not actual restaurants except the steakhouse, the rest were just different themed buffets. Tons of food options for any taste, and you will not go hungry. Booze: Bartenders were good, knew pretty much any drink. You will have a great time. Sports bar is open 24/7 and has good coffee. Again, a lot of the bars close at odd times, and that would create line ups at the pool bar during the day, but at night when they had the good ones open it was okay. Be sure to specify which type of alcohol, or you will get the cheap watered down stuff. They have some big brands like Smirnoff and Jim Beam to combat the locally made stuff. Only complaint was the lack of glass. I don't want a rum and coke or an old fashioned in a plastic cup. Avoid the disco at Jalisco at all costs, it smells; there is a great one next door at the Vallarta that you can use and it is fun. Room: Plain rooms, about 300 square feet. Nothing to write home about. The bathroom has an awkward frosted glass for the shower and some old not-so-good tile. This is no honeymoon suite. Beyond the actual construction, everything worked great, hot shower, hairdryer, no smell, A/C unit was good, nice balcony, and the best of all, the mini fridge was always full with cool drinks and water. Grounds: Okay, this is not your Beauty hotel. It is very plain, just six floors in a U shape. You know those places with winding paths and gardens and boardwalks to the beach? None of that here. You have a hotel with a courtyard and fountain, which runs straight to the beach, two pools on either side. If you are looking for that nice resort nestled into the landscape, this is not it. that said, the place is immensely clean. absolute full marks to the maids and support staff, who kept everything beyond clean. Pool: Pools are really nice, just terribly small. For 700 rooms, one single adult pool is not enough. Very crowded, way too many kids, even though they had their own pool across the way. The pool bar was always packed with a line-up. We went over holidays, so it was busy, and you had to get up very early to get a pool chair if you were lucky. Beach: Lovely beach, lots of chairs, cool ocean water. Nice beach sand. Again, this is not like Jamaica or Cuba: ya know that brilliant white sand, and blue see-through water? that is not here. it is wavy dark water because of the pacific ocean. Windy too in the afternoon every day. It is still a beautiful spot, a wonderful beach, but just be careful of what you want. Sun is hot! you will get burned, even with suntan lotion liberally applied. What more could you ask for haha. Entertainment and Fun: Okay, this is where Riu Jalisco clears everyone out of the water. This place is a good time. Entertainment staff work tirelessly, and they have stuff for you to do all day. If you join in, you will never be bored. Alongside the basic water sport, lawn bowling, horseshoes and bingo, there would be pop up events, sometimes blackjack tables, beach parties, Zumba and salsa dancing, they even had a huge foam party which was a highlight for everyone.There is dancing, water polo, volleyball, adventure games, ping pong, water aerobics. This creates a very fun atmosphere, and you can easily meet people from all over the world. We ended up meeting close to thirty people our age and had an excellent time at this resort. If you are a traveller and want more than to just lie on the beach, this is the place to go! I can not recommend that fact more! Even the nightly entertainment was excellent, a whole step above of most places. lastly, the sports bar and disco across the way are there for those who want to party, there will always be a crew up and going at it till the early hours of the morning. Kids: Even with the party atmosphere, This is a family-friendly resort, they have all sorts of fun for the kids, and you can drop them off at a little space called Riuland. Seems like a good time for them, alongside a kids slide. Excursions: I did none of the resort planned ones, but they seemed okay. From what we heard it was travelling to a lagoon or pirate ship, have dinner and drinks, and then head back. Uber into Bucerias or Puerto Vallarta, and you will be sure to have a wonderful time if you explore on your own. Deals: If the resort isn't filling up, they offer deals, and we payed close to 500$ a person less then some groups there. Also, the resort empties and fills again on Sundays, so be wary of that fact to those who want to meet people or stay for two weeks. To sum up: Not the most beautiful place or beach, but Riu works hard to make sure you have a good time, they take care of the little things that you want. Fresh food, lots of water bottles, tons of fun events and great entertainment, everything works good, amenities are clean and orderly, service at restaurants was great, food is tasty. You will have a good time no matter what, just be sure that that is what you actually want. We had that perfect mix of rest and relaxation, but also other days of hard partying, adventures, and met tons of exciting new people. Going over the holidays helped too, as the resort was emptier the following week. Go here and have a fun time, we selected this place over Domincan Republic, and it was the right choice. Final note: NEVER use Sunwing. Absolute worst airline. Be sure to book this hotel through another provider.

Last min get away
ERJET, Bram;pton
Wed Apr 24 08:54:23 EDT 2019
Our room was on the second floor great location not many steps to climb and not a far walk from beach or all restaurants, mostly quiet and cool. We enjoy our stay very much, would get up at 8 am have no issues finding a spot by the pool and head back up around 530 to clean up for a early dinner. A great thing was we never needed to make reservations for the restaurants which is a great idea. The staff were lovely, the grounds where well kept and always clean. The pool side washroom was always being cleaned and was immaculate. For the price we could not ask for anything more.

2019 holiday
Road44900596692, Grande Prairie, Canada
Mon Apr 22 16:35:07 EDT 2019
was very satisfied with the whole hotel, rooms were clean, food was plentiful and good, all the staff was very friendly and helpful. what I would change is the swim up bar pool should have a age restriction of thirteen and up, far to many youngsters splashing pool water in your drinks.. beaches and ocean was prefect . THANKS.

April 5th -12th
mapleguy, vancouver
Mon Apr 22 10:37:50 EDT 2019
Spent the week at Riu Jalisco in room 6139 which faced the courtyard. The room was always spotless and cleaned before lunch every day. We left a tip every morning in appreciation for the service. People here work very hard and it shows. Grounds and pools are well maintained, the gym could use an update but is definitely serviceable. Food was good, more than I expected in fact, the drinks at the pool were a little light considering the free pours that were going on but I'll leave it to you to make the determination. For beer they have Tecate at the pool, Dos xx in the lobby bar. We went over to the Riu Vallarta (sister resort) and although it is more upscale in it's appointments it has a slightly claustrophobic feel. Everything is just closer together than at the Jalisco. Heading north on the beach is Bucerias at about 2 miles. Good news is at the 1 mile marker is Oye Henry's beach bar and Mexican Seafood Grill. A great break at the halfway point to chill. There are no bathrooms but they are available next door for a couple of pesos so bring change. Bucerias is another mile, there is a market just off the beach, an Oxxo and several restaurants. We stopped by Adriano's right on the beach, next to Mariscos el gordo. It makes for a good day hiking up the beach with assorted breaks of course. Cabs to Puerto are approx 28 cdn and take about 40 minutes to reach the Malecon. Cabs from Puerto will ask 35 cdn so negotiate or just move on to the next driver. I think if I found the same price next year I would definitely go back. Only 1 thing I would change, the music at the pool, I don't have a problem with 80's music but how about some spanish music?? Maluma, Bad Bunny maybe some Nicky Jam? Like the lady at Senor Frog's said when I ordered the American Hamburger, this is Mexico what's wrong with you?. I can't help it they make the best hamburguesa americana around and were part of the reason for the trip to PV.. Thanks for the great time

The hotel should be ashamed...
RochelleH, Vancouver, Canada
Sun Apr 21 15:11:40 EDT 2019
We’re still here, and I basically just want to go home. After a glorious first day at the resort, we just started Day 2 this morning, bright eyed and filled with excitement. This vacation was exactly what our family needed after a harrowing few months. We got our 4 loungers at the pool, popped our towels and hats and shoes down, and stepped away for a bite to eat as my kids were hungry. When we came back, we only had 3 loungers. The “lady” next to us had moved her stuff onto our lounger, moved my son’s cap from it, and claimed it as her own. I don’t care about the lounger, but one of our towels was now claimed as her own by this woman as well. We protested, got angry, but she was just proclaiming that we must’ve been mistaken as she had been there since 7am. The people on the other side of us told us that was a lie, and they witnessed her moving our hat, but she wouldn’t relent. She simply told us to “take a towel from someone else if you’ve lost yours.” We didn’t lose it. She blatantly stole it. We went to the towel hut to complain, who sent us to customer service. Here they were not interested in us telling them what happened. They just said “You have to look after your towel. Maybe someone will hand it in, but if not, you have to pay 300 pesos for the towel”. What?? You’re saying it’s basically not safe to leave your towel on your lounger while having a swim! So here we are. We have to share towels to get everyone dry after our swim. One of us has to sit on a lounger without a towel to sit on. Because some horrible person stole our towel and the hotel doesn’t give a crap. I wanted to buy my kids a souvenir but couldn’t because we’re on a tight budget and now we have to shell out money for a lost towel. It’s a freaking TOWEL! People suck, but the hotel’s reaction is what hurt the most here. It has totally marred our experience here and we still have 5 days left. I won’t steal someone else’s towel, as I have two young children who I’m trying to be an example to. I won’t ruin someone else’s vacation with such a bad experience as we’ve had. The hotel should be ashamed for creating this “black market” and basically encouraging people to create this rolling stealing scheme. Trust me, NOBODY is taking home these faded peach beauties. Build the cost of towels into your service if you have to, but you’re encouraging and setting the scene for bringing out the very worst in people. It’s a shame.

The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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