Guanacaste

Riu Guanacaste


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All Inclusive    

2019 Exceptional Value!
Honeymoon:
Late check-out (based on availability), Free upgrade to next room category (based on availability), and $35 spa credit per adult.
Family: Two kids 12 and under Stay Free with two paying adults

Located on beautiful Matapalo Beach in Guanacaste, the Riu Guanacaste's guests will bask in both luxury and comfort while taking in the beautiful natural landscapes and romantic beaches.

Riu Guanacaste features four restaurants, including an International buffet and a Grill Steakhouse. Five bars serve an unlimited selection of domestic drinks and select international drinks. Each room also features its very own liquor dispenser and mini-bar. Complimentary 24-hour WiFi is also available in the common areas of the resort (available in rooms for an additional charge).

This resort is perfect for families! Two-Bedroom Family Suites accommodate up to five people and boast two bathrooms. Kids will have a blast at the playground and RiuLand Mini-Club for ages 4-12. Adults can partake in the daytime entertainment program and try their luck at the casino - entrance is included! At night, wind down with a show put on by RIU's exceptional staff.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property is recognized and certified as a sustainable company by the National Tourism Institute of Costa Rica and is Blue Flag Certified for having the 3rd cleanest beach in Costa Rica.

The Riu brand also has protection programs for endangered species, allowing for the recovery of flora and fauna, and is also an active participant in the Coral Reef Resotration Program at Playa Matapalo. Customers and employees also receive continual environmental training and awareness programs.

Additional green initiatives include new uses of purified water, which has boosted efficiency in water consumption on a per guest basis. Ozone laundry is also utilized in an order to reduce energy, water, and chemical consumption.

Find more information about Riu Hotels & Resorts. Learn more about Guanacaste
HOTEL LOCATION
The hotel is 20.5 miles to the local airport in Liberia. The closest Village is Nuevo Colon. Located on Matapalo Beach in theGuanacaste province of northern Costa Rica.
Address: PLAYA MATAPALO, SARDINAL
CARILLO, GUANACASTE


CR
Local Phone: 011-506-2681-231
Fax: 610-359-6625
Website Address: www.riu.com
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Shopping Mall Nearby
Pools
Number of Pools: 3

Swim-up Bar
3 swimming pools with sun terraces, one with a swim-up bar. Separate whirlpool.
Golf: NEARBY
Vista Ridge Golf & Country Club
Guests receive a discount on green fees with transportation between the hotel & golf course. Includes: 18 holes, golf cart, bottled water, cooler, golf club rentals, fresh towel, opportunity to use resort style pool before or after round of golf.
Holes: 18
Green Fees: $
Tennis
Number of Courts: 1
Outdoor Courts: 1
Lighted Courts: 1
Court Fee: Complimentary
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Snorkeling: Complimentary
Paddle Boats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Spa: Additional Charge
Steam Room: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
This resort is located on the seafront in the beautiful region of Guanacaste on the Pacific coast of Costa Rica. This Resort is located on Playa de Matapalo beach. Buildings are 6 stories. As well as a superb range of leisure possibilities, they offer five modern, fully-equipped Conference rooms, and a special gastronomy detail. Beach: Located on Playa de Matapalo Beach Check-in: 3:00 pm
Check-out: 12:00 pm
Total Rooms: 701
Year Opened: 2009 Credit Cards: Visa, Master Card
HOTEL RESTRICTIONS
Drinks are not included in the disco and casino. Complimentary WiFi is available in all public areas of the hotel.
ROOM TYPES
FAMILY ROOM
Room includes 1 king size bed, direct dial phone. Bathroom equiped with bathtub, double sink and amenities kit. Balcony or terrace.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
SUITE
Room includes 1 king size bed, separate living room area with sofa, direct dial phoneand walk-in closet. Bathroom equipped with hydromassage bathtub, extra shower cabin, bidet, double-sink, vanity mirror, balcony or terrace.
1 King Bed Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Sofa
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
OCEANVIEW SUITE WITH JACUZZI
Room includes 1 king size bed, separate living room area with sofa, direct dial phoneand walk-in closet. Bathroom equipped with hydromassage bathtub, extra shower cabin, bidet, double-sink, vanity mirror, balcony or terrace with ocean view and private
1 King Bed Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Jacuzzi
Minibar
Sofa
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
STANDARD OCEANVIEW ROOM
Room includes 2 double beds or 1 king size bed, direct dial phone. Bathroom equipped with bathtub, double-sink, vanity mirror, balcony or terrace with ocean view.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
STANDARD
Guestroom includes one king bed or two double beds, and a private balcony or terrace. Room also features a minibar, a liquor dispenser, a bathroom with a double sink, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
2 BEDROOM FAMILY SUITE
Room includes 1 bedroom with 1 king size bed, 2nd bedroom with 2 double beds and living room area with sofa, direct dial phone. Two bathrooms equiped with bathtub, double sink and amenities kit, second bathroom also with bidet. Balcony or terrace.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Sofa
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUPERIOR ROOM
Superior guestroom includes one king bed or two double beds, and a private balcony or terrace. Room also includes an elegant bathroom, a minibar, a liquor dispenser, and other upgraded amenities.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
STANDARD ROOM CONNECTING
Connecting rooms are two rooms, being sold as one unit.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Kitchen
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
STANDARD OCEANVW CONNECTING
Connecting rooms are two rooms, being sold as one unit.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Kitchen
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
SUPERIOR ROOM CONNECTING
Connecting rooms are two rooms, being sold as one unit.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Kitchen
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
Riu Guanacaste features 1 meal plan options:
All Meals, Drinks & Tips-Four Restaurants/Five Bars
There are 5 Restaurants at Riu Guanacaste:
Ocotal - Poolside restaurant and steakhouse for dinner.
La Toscana - Italian restaurant.
Furama - Asian style restaurant.
Liberia - Main buffet-style restaurant with a terrace. Non-smoking.
Tucan - Gourmet style restaurant.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Table Tennis, Beach-Volleyball, Windsurfing, Snorkeling Equipment, Kayaking. Scuba Diving (lesson in pool), tennis court, body surfing.
Nightly Activities & Entertainment:
Live music, shows or RIU evening program daily. Complimentary access to "Pacha" disco (drinks not included). Access to casino(drinks not included).
CHILDREN'S PROGRAMS

Applicable Ages: 4-12 years

Children's Facilities
PlayGround
Children's Pool

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
2801 Recommend
2801 past Apple Vacationers would recommend Riu Guanacaste to their friends and family
TripAdvisor Web Reviews
Based on 7674reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Below Average
Kevin D, Toronto, Canada
Thu Feb 21 06:36:51 EST 2019
We have stayed at many all-inclusives, and this one is below average. We read many of the reviews before going..... the super positive ones were clearly written by folks who don’t travel much. The ones that are below average ratings .... I would take more seriously. What is Good: - grounds, pool. - staff - clean What is Average: - beach (a little rocky), water is silty. - wifi: they allow two devices per room, pay for extra. - first come first serve at specialty restaurants (they give you a beeper/pager). We tried at the TUCAN restaruant every day for 6 days, and we never made it there...always fully booked. All of the specialty restaurants (only 3 of them) ALWAYS had empty tables...they are doing some kind of limited access - and it does NOT work. Many people we spoke too were sharing their disappointment. - specialty restaurants: Japanese is Good, Italian was bad. What is Bad: - beds, mattresses and tiny uncomfortable pillows - local brand booze. Tastes like belly wash. Only found out you could ask for Gordon’s Gin or Captain Morgan at the end of the trip..... but they do NOT offer it up freely, they hide it under the bar. - no umbrellas at the beach - snack bar is a joke: a fridge with sandwiches, hot dogs. Not a kitchen.... they offer 24 hour snacks..... it’s crappy big time. - buffet: very poor quality food. Most items are unfamiliar, yet they have signs on only 25% of the items..... you have no idea what you are eating. I had a vegetarian with me, and someone who doesn’t eat fish..... all avoided many food items due to no signage. This is an easy fix. - no music in specialty restaurants.... while the decor is average, the staff dressed a little bit like Japanese,/ Italian.... no theme music.... cold boring concrete rooms with tables. - casino and disco are a joke. No one there at all, and you have to pay for drinks. I would definitely recommend to stay next door at the Riu Palace (much more modern) or not at a Riu. This one was below average.

Not sure if it’s a family resort
Valeria K,
Thu Feb 21 02:46:46 EST 2019
We had high expectations as it is an expensive all inclusive hotel. Rooms: Everything is dated. They didn’t give us lotion or shampoo and conditioner. No clock, same old tv probably from when they built the hotel. The pillows are super small, probably because they’ve been washed so many times; super lumpy. Towels in rooms and pool are so old, they’re ripped. The shower head is So small, that for you to get water to actually shower, you need to be almost touching the wall. They close the pool at 6pm, which is very lame. There isn’t any lights around the pool either. The disco opens until 11pm, so after each nightly show, there’s not much to do except for drinking and maybe walking in the dark to get to the beach, Which is super dark as well. We had to change rooms because there was a sewer Problem and the A/c was not working.We were a party of 8, 4 adults, 3 children 8, 6 and 5 and a 7 month old baby. I’m not sure if this is a family hotel. The kids area is what it used to be a hot tub (tiny) and they do have a playground, but the pool is all one same level, which is too deep for my two youngest. Food was very very good, the Asian restaurant Buffett delicious and waitresses excellent.

Amazing holiday, but let me tell you a few things....
CrowJane, Portsmouth, United Kingdom
Thu Feb 21 01:29:04 EST 2019
First of all, I would score the experience itself 10/10 or higher, but I feel like a few fords need saying about the hotel itself. It's a bit of a late review as we went in September - we are planning to go back, so it's not all that bad! September is definitely the best time to go - make sure you go during the rain season, everything is wonderful, lush and green - go in May and all you see is scorched earth. Obviously try to avoid the hurricane season if you can.... Now, I do find that going at the end of the tourist season is never as pleasant, I suppose the staff are tired etc., maybe that's a part of it, but Costa Rica is quite an all-year place. I don't know. The hotel itself is fine. The rooms are huge and you get two king size beds. Our room had a view on the rain forest - I personally thoroughly enjoyed being woken up by howler monkeys at 4am and would sit on the balcony listening to the rain for hours. You won't get this on the other side, unfortunately. The free unlimited mini bar in the room is a nice touch, but the local alcohol did not do me any good, but hey it's free, even if we didn't use it. The rooms were cleaned daily, nothing to complain about. I will however mention that they were really dated - I'm guessing not touched in the last 30 years or more. If you are looking for luxury, next door Riu Palace is an up-to-date, higher standard accommodation. Now the bad bits - again, the hotel itself is immaculate, the grounds are beautiful, looked after 24/7 - and the iguanas! Iguanas everywhere! And the birds! You will fine raccoons and coatis begging for food in the restaurant nearer to the beach. Right, first of all, staff are extremely unfriendly - with the exception of guys in the sports bar, they were great, happy smiling people. Can't say this about anyone else and we are a pretty laid back, friendly, not demanding holiday goers. A part of this whole unfriendliness is sure, they are busy, but also they pay attention to all the locals. This is probably the worst part of our holiday, without sounding horrible. On the weekends you will find a lot of Costa Ricans use it and the foreign tourists are completely forgotten. The pool that looks so amazing on photos? Forget it. You will absolutely not even find a single place by the pool (the beach is fine). I've stood in a queue at the bar for 20min+ plus pretty much every time just to get a couple of drinks - locals always get served first (the cocktails are pretty good though, kind of worth the wait). The pool is always swarming and to be honest, we have not even dipped our toes in - the water is murky, yellow and smells like a sewer. It honestly stinks, just the memory of it makes me cringe. Even having to walk past it to the beach was painful. We made quite a large group of friends and everyone thought the same. Avoid. It's not so bad on the weekdays when everyone leaves. The situation is exactly the same when it comes to the evenings, especially entertainment nights - you need to get there before sunset if you want to grab a table. Bar staff, again, unfriendly, ignore you endlessly. One hopefully helpful tip here for those like me, if tummies really don't agree with local alcohol - they DO have premium spirits, like Gordon's gin and various types of rum etc.... BUT you have to ask for it, and ask, and ask and maybe eventually you'll get it. I can understand why they get pissy with tourists but it really is very unpleasant, you at least think they could force a smile. TUI insist that you can book a table in the restaurant - that's not true. All the a la carte restaurants are first-come first-serve basis and you will find queuing takes 45mins on average - we opted for eating quite late when it's less busy, but you will still queue for a bit. The food itself is pretty damn good though. Try the steaks. They are fabulous, especially in the seafood and Italian. The food in the main buffet restaurant is just as good and the variety of the food will not disappoint. I really want to stress this - food in the hotel is very, very good, and we've done a lot of package holiday and kind of seen it all. The breakfast is great too, obviously your traditional full English is mainly a lot of substitutes as most countries don't have sausages and bacon the way we do, but the variety of food is immense. I think that pretty much covers it - if you know your package holiday, you know what you're in for. As to the holiday itself - you have to do it. Costa Rica is just the most amazing place on the planet, we cannot wait to go back, words won't do it justice. Instead of talking about it, I'll leave a few tips. All the trips are very expensive, you are looking at everything being £100+( +++ ). You can find it cheaper, but you get what you paid for. Best thing to do - make friends! Immediately! Find out what other people booked, how much, book it as a group. You will find about 10 different companies doing the same excursions, don't just book one, go back, ask barter, wait a day - they will eventually do it a lot cheaper. Do not buy anything from the guys on the beach. All the pots and bits will go down from $30 to $5 if you wait a few days. I've seen a lot of people make all this mistakes. Go to the Monkey Bar - to be honest that's literally the only other place there, but it's well worth it. And yes they have monkeys there. I know this all has been said so I won't go into details. Late Sep-Nov is egg laying time for turtles. You will find a lot of enthusiast going out at night to search for them - it's quite a long walk, but talk to the people - they know when, and where, and it's an amazing experience (please be respectful and don't disturb the animals). Again, talk to other travellers. They've either been there or done their research. They will tell you all you need to know. Listen to their tips. Also, do they trip to the Coco Beach. There's nothing there, but the trip itself is the most amazing (and the most expensive, £40 for two, so not an every day trip). We've seen dolphin, wales, rays, everything, on that 10 minute trip. Paid a small fortune for a whale watching trip, didn't even find a whale. Got on the Coco Beach boat taxi - boom there they all are again! I suppose that's pure luck, but it's definitely worth it. Basically our tip is - take a lot of money and do everything, and don't be stingy. YOu get what you pay for.

Memorable holiday
Louise M, Glasgow, United Kingdom
Wed Feb 20 05:58:36 EST 2019
My husband and I stayed for 2wks. Resort is spotless, staff extremely welcoming and food consistently good. Reviews of beds are accurate, we sat on them and thought we’d sat on a stone wall however saying that I slept really well for the whole holiday and between the two beds and extra pillow in wardrobe we had enough pillows to make it a really comfortable stay. Rooms kept clean and bar well stocked. Bathrooms in desperate need of upgrade and the hotel really should be doing something about this, shower is quite simply the worst I have experienced in any hotel! As someone who is short and recovering from fractured limbs,getting in and out the shower was a mission in its self as there is a wide ‘wall’ to get across, putting a towel down to sit on helped when swinging my legs over, husband had no probs but he’s much taller! I slipped a few times which was a bit worrying due to my recovering fractures. My husband says I’m just accident prone though. Warning for anyone from UK, I took an old pair of GHD’s and couldn’t use them as the voltage was too low to make them work, I don’t know if this was because it was an old pair or whether in general they would struggle to work, as someone who has relied on straighteners to avoid looking like Monica from Friends I nearly cried but got a grip and found the bathroom hairdryer was actually powerful enough to tame my mane! And another thing for UK people, we had no network on our mobiles when within the hotel and grounds, step on to the beach and you get a signal with movistar, conspiracy theory is the signal is deliberately blocked however on day trips out it was a good 5mins into the journey before I got a signal so not sure there is deliberate sabotage to make you upgrade on WiFi access! Loved the restaurants especially the steak house which was generally the most accommodating in getting a table, also loved the wildlife that visits this restaurant at night, including a little family of raccoons! The system of queuing at 6pm to get in to restaurants or going a bit later for a buzzer does work, we generally got in whenever we chose to eat away from the buffet. Breakfast became very repetitive but then it does at home too! Plea to hotel, please do more hash browns- they are simply the best ever but go so so quickly!!! Wildlife around this hotel is amazing, the iguanas by the pool, the monkeys along the beach and the monkeys in the park next door, all in all one very memorable trip due to seeing all of this. You will not forget the experience of taking fruit and eggs to the monkeys on the beach and feeding them and spending an hour or so in their company, they come down and take food from your hand and drink water from cups. All staff appear to work really hard at making your stay enjoyable, Mr Carlos in particular is a character you will never forget and will love meeting! After a week you too will be singing the daily Riu song!! The pool party is quite something too. I became very annoyed by the persistent reserving of sun beds (and plastic tables between the beds if you’re really unlucky)- the staff should be in control of this and removing towels from beds that are clearly reserved early morning and then not used for many hours later. All in all a very memorable holiday. Thank you for the memories Costa Rica!

Visited Feb 9th to 16th
wendy1961, Toronto, Canada
Wed Feb 20 05:41:10 EST 2019
Hotel is beautiful. Buffet was always good with lots of variety. We ate twice at the steakhouse. Steak was very good. They only offer Caesar salad not garden salad. My husband does not like Caesar. He asked for salad with no dressing but they did not seem to understand what he wanted...no big deal. Italian was very good. Swimming pools are wonderful. No problem getting drinks at the bar. It moved very fast. My only complaints are the nightly entertainment. They tried to put on a wonderful show every night but most nights it was the same thing....dancing. Need more comedy shows...bring people from the audience up to join in couples games. Sports bar was ok. Only one pool table which was always occupied yet there is room in there for more. Bed is very hard. My husband found it fine, I didn't. We had a king bed. I asked for a foam topper for my half of the bed and once it was on, I slept great. We had the mountain view on the fourth floor. Watched the howler monkeys every morning and later afternoon. They sleep all day and are quiet during the day. Very quiet on that side of the resort. Walked down the beach about five to ten min walk to feed the white faced monkeys every morning. They love grapes and eggs the most. They like to eat the yolk out of the eggs. Overall I had a great time. Resort is beautiful. Food is very good. Entertainment needs improving. You can only watch so many dance shows every night. Staff are all very helpful. I would definitely go back again.



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