Guanacaste

Riu Guanacaste


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All Inclusive    

Crystal Award Winner: Best Staff and Service in Central America, 2012

Exceptional Value!
Honeymoon:
Late check-out (based on availability), Free upgrade to next room category (based on availability), and $35 USD spa credit in Ocean Harmony massage for two (50 min), once per stay.
Family: Two kids 12 & under Stay Free with two paying adults from 5/1/17-12/23/17.

Located on beautiful Matapalo Beach in Guanacaste, the Riu Guanacaste's guests will bask in both luxury and comfort while taking in the beautiful natural landscapes and romantic beaches.

Riu Guanacaste features four restaurants, including an International buffet and a Grill Steakhouse. Five bars serve an unlimited selection of domestic drinks and select international drinks. Each room also features its very own liquor dispenser and mini-bar. Complimentary 24-hour WiFi is also available in the common areas of the resort (available in rooms for an additional charge).

This resort is perfect for families! Two-Bedroom Family Suites accommodate up to five people and boast two bathrooms. Kids will have a blast at the playground and RiuLand Mini-Club for ages 4-12. Adults can partake in the daytime entertainment program and try their luck at the casino - entrance is included! At night, wind down with a show put on by RIU's exceptional staff.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property is recognized and certified as a sustainable company by the National Tourism Institute of Costa Rica and is Blue Flag Certified for having Costa Ricas 3rd cleanest beach.

The Riu brand also has protection programs for endangered species, allowing for the recovery of flora and fauna, and is also an active participant in the Coral Reef Resotration Program at Playa Matapalo. Customers and employees also receive continual environmental training and awareness programs.

Additional green initiatives include new uses of purified water, which has boosted efficiency in water consumption on a per guest basis. Ozone laundry is also utilized in an order to reduce energy, water, and chemical consumption.

Find more information about Riu Hotels & Resorts. Learn more about Guanacaste.
HOTEL LOCATION
The hotel is 20.5 miles to the local airport in Liberia. The closest Village is Nuevo Colon. Located on Matapalo Beach in theGuanacaste province of northern Costa Rica.
Address: PLAYA MATAPALO, SARDINAL
CARILLO, GUANACASTE


CR
Local Phone: 011-506-2681-231
Fax: 610-359-6625
Website Address: www.riu.com
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Shopping Mall Nearby
Pools
Number of Pools: 3

Swim-up Bar
3 swimming pools with sun terraces, one with a swim-up bar. Separate whirlpool.
Golf: NEARBY
Holes: 18
Tennis
Number of Courts: 1
Outdoor Courts: 1
Lighted Courts: 1
Court Fee: Complimentary
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Snorkeling: Complimentary
Paddle Boats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Spa: Additional Charge
Steam Room: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
This resort is located on the seafront in the beautiful region of Guanacaste onn the Pacific coast of Costa Rica. This Resort is located on Playa de Matapalo beach. Buildings are 6 stories. As well as a superb range of leisure possibilities, they offer five modern, fully-equipped Conference rooms, and a special gastronomy detail. Beach: Located on Playa de Matapalo Beach Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 701
Year Opened: 2009 Credit Cards: Visa, Master Card
HOTEL RESTRICTIONS
Drinks are not included in the disco and casino. Complimentary WiFi is available in all public areas of the hotel.
ROOM TYPES
FAMILY ROOM
Family room includes one king bed and one double bed, and a private balcony or terrace. Room also features a minibar, a liquor dispenser, a bathroom with double sinks, and more. Minimum Occupancy: two adults and one child.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
SUITE
Suite includes one king bed, a separate living area with a sofa, and a private balcony or terrace. Room also features a bathroom with a hydro-massage tub, a minibar, a liquor dispenser, and more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
OCEANVIEW SUITE WITH JACUZZI
Suite includes one king bed, a separate living room with a sofa, and a balcony with a a Jacuzzi and beautiful ocean views. Room also features a bathroom with a hydro-massage tub, a minibar, a liquor dispenser, and more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Jacuzzi
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
STANDARD OCEANVIEW ROOM
Standard guestroom includes one king bed or two double beds, and a private balcony or terrace with beautiful ocean views. Room also features a minibar, a liquor dispenser, a bathroom with double sinks, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
STANDARD
Guestroom includes one king bed or two double beds, and a private balcony or terrace. Room also features a minibar, a liquor dispenser, a bathroom with a double sink, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
2 BEDROOM FAMILY SUITE
Family suite includes one bedroom with a king bed, a second bedroom with two double beds, a living room with a sofa, and a private balcony or terrace. Minimum Occupancy: three adults or two adults and two children.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Sofa
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
SUPERIOR ROOM
Superior guestroom includes one king bed or two double beds, and a private balcony or terrace. Room also includes an elegant bathroom, a minibar, a liquor dispenser, and other upgraded amenities.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
STANDARD ROOM CONNECTING
Connecting rooms are two rooms, being sold as one unit. For the room descriptions, please review the description listed above.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Kitchen
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
STANDARD OCEANVW CONNECTING
Connecting rooms are two rooms, being sold as one unit. For the room descriptions, please review the description listed above.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Kitchen
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
SUPERIOR ROOM CONNECTING
Connecting rooms are two rooms, being sold as one unit. For the room descriptions, please review the description listed above.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Kitchen
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
Riu Guanacaste features 1 meal plan options:
All Meals, Drinks & Tips-Four Restaurants/Five Bars
There are 5 Restaurants at Riu Guanacaste:
La Toscana - Italian restaurant.
Furama - Asian style restaurant.
Liberia - Main buffet-style restaurant with a terrace. Non-smoking.
Tucan - Gourmet style restaurant.
Ocotal - Poolside restaurant and steakhouse for dinner.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Table Tennis, Beach-Volleyball, Windsurfing, Snorkeling Equipment, Kayaking. Scuba Diving (lesson in pool), tennis court, body surfing.
Nightly Activities & Entertainment:
Live music, shows or RIU evening program daily. Complimentary access to "Pacha" disco (drinks not included). Access to casino(drinks not included).
CHILDREN'S PROGRAMS

Applicable Ages: 4-12 years

Children's Facilities
PlayGround
Children's Pool

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
2801 Recommend
2801 past Apple Vacationers would recommend Riu Guanacaste to their friends and family
TripAdvisor Web Reviews
Based on 6322reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Pleasant
Judy b B, New York City, New York
Wed Aug 16 13:55:39 EDT 2017
My first impression was good till I walked to the beach August 10 2017. It stinked wit black dirty puffer fish floating in the water dead and washed up on the beach. It smelled so bad. Let instantly. Had to wait till the exact time for room key at 3pm. I was happy with my room food entertainment etc. I love all Riis but don't come to this on id your into the beach. It cleared up 3 days later and the smell faded. I had a great time overall. Do the boat ride to tamarind I coco beach and the catamaran to the other side to feed the monkeys. I saw hump back whales turtles and lots of monkeys on the boat. Nth it rains a lot too and the reason for the dead fishes are the red tide of which the ocean cleans itself

EXCELLENT SERVICE AND GREAT HOTEL!
Lola2014, Union City, New Jersey
Wed Aug 16 10:33:49 EDT 2017
We had an amazing time while we were in the Riu Hotel. The staff: Alejandro, Daniela were amazing. (Reception) The chef and everyone else made us feel welcome. I only eat vegan food and every day the service from breakfast, lunch and diner was spectacular. They knew what food I could eat and made everyday the adjustment. I understand everyone has different expectations in every place they visit, but this hotel exceeded ours. We have to remember when we visit any place, we need to ask either at the reception/restaurant or speak to a manager about your preference, that way they know going forward. NO ONE can't read your minds. Adrian and the staff at the Liberia buffet made sure we met the Executive Chef in charge. The chef, Mr. Sima helped me with my food preference every day. We highly recommend this place to anyone going with kids. Excellent service.

Fun in the sun
George T,
Wed Aug 16 09:01:56 EDT 2017
My family of four spent five days at the hotel Riu Guanacaste and the amenities were fabulous. The rooms were spacious and the buffet had enough variety that eating was always enjoyable. The $45 zip line excursion was great and the $25, one hour horse back ride was great for the kids. If you're going to book a massage venture out the hotel and pay the $35 for a one hour full body massage. It's OK to haggle over prices for souvenirs!

My first and last all-inclusive!!!
Ivette C, Chicago, Illinois
Tue Aug 15 12:34:08 EDT 2017
We booked this hotel as we were invited to a wedding within the same location. We pre-book a cab to the hotel for roughly $50 usd. It took us about 30 minutes to get to the hotel; which for $50 usd I thought it was too much. My husband and I have never stayed in all-inclusive before and we figured it would be a great opportunity to give it a try. For the most part, we usually stay in Marriott properties and do our own things for food & drinks. I guess you can say that the rooms are modern, but need a mild lift. No toiletries. Since we were attending the wedding, hubby needed to iron his shirt and the room didn't have an iron. Hubby called the reception and after a 45 minutes wait, we decided to just go wrinkle and make it to the nuptials on time. The drinks are very water down, and having just plastic cups makes the environment not as "green" as you see the cups floating in the nearby beach. When you have your chair by the beach, you better believe no waitress/waiters were around to take your order for drinks. So, get up and stop your vacations if you want to drink by the beach. The food was the worse!! When we first arrived, we were told you didn't need reservations for any of the restaurants, but we attempted to show up for dinner, we were told we needed to put our name down and they could only accommodate certain amount of people for the night and they were already full...but most importantly """you do not reservation"". We went to the front desk, and we inquired if there was a need to make a reservations for any of the restaurants and the people said ""no you do not"". We explained them we just had attempted to dine in one of the restaurants and we were told we need to put our name down.. The front desk person said: well, you need to give your name and see if there's any availability. Long story short, get ready to be lost in translation. The buffet was mediocre and tasteless, the steak house... I don't even think my dog would of have eaten the left overs. The service was by far the most saddest I ever encountered during my travels. Unarguably we appreciate quality not quantity. The beach it's ok, do not mind the vendors. I had a chance to run along the beach and went over a little hill to the other side of the beach. Water was not rough, but be cautious. Lastly, the shops inside the resort were extremely expensive. A person from our group bought sunscreen for almost $40 usd. I almost paid $12 usd for a tiny bag of chips; which I walked away from it. Overall, my experience was not pleasant and I wouldn't suggest this place to anybody.

Costa Rica Vacation
Victor Q, Sugar Land, Texas, United States
Mon Aug 14 20:40:36 EDT 2017
We brought 36 people from Texas to enjoy my wife's birthday and have a good time. In that 36 we had 17 kiddos. This resort is good for the kids. The pool area is nice and the main buffet has everything a kid could want. For the grown up.... not so great. I will start with the bad: The rooms were not well kept. The floors and tile were grungy. The A/C could not cool to a comfortable temperature. Housekeeping rarely brought us enough towels. We called every single day to have them bring more towels. No basic amenities like soap, shampoo or lotion are provided. The halls were poorly lit. You also have to walk very long distances to get to basics like bathrooms and elevators. The specialty restaurants were okay at best. Adult pool was too close to kids pool. The beach was rocky, had a bunch of dead fish on it and the water stank of rotting fish. The good: Nice architecture and landscaping. The buffets were very good. The pools were nice with excellent swim-up bar for adult-only pool. The evening entertainment was fantastic. The beach water activities were very fun. We did the jet ski beach tour. It was worth the money. To make the best of your vacation, take a trip off the resort and enjoy Costa Rica. She speaks for herself and doesn't need a resort to tell you how great she is. We did the Buena Vista tour and took a trip to several beaches. It was well worth the money to hire a driver for the day. Overall I give Hotel Riu Guanacaste 3 stars because it leaves you wanting more that neither the staff or management care to deliver. For the price of a week's stay here, you can rent a house for a month, hire a cook/cleaner and buy a month's worth of groceries for 10 people.



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