Guanacaste

Riu Guanacaste


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All Inclusive    

2019 Exceptional Value!
Honeymoon:
Late check-out (based on availability), Free upgrade to next room category (based on availability), and $35 spa credit per adult.
Family: Two kids 12 and under Stay Free with two paying adults

Located on beautiful Matapalo Beach in Guanacaste, the Riu Guanacaste's guests will bask in both luxury and comfort while taking in the beautiful natural landscapes and romantic beaches.

Riu Guanacaste features four restaurants, including an International buffet and a Grill Steakhouse. Five bars serve an unlimited selection of domestic drinks and select international drinks. Each room also features its very own liquor dispenser and mini-bar. Complimentary 24-hour WiFi is also available in the common areas of the resort (available in rooms for an additional charge).

This resort is perfect for families! Two-Bedroom Family Suites accommodate up to five people and boast two bathrooms. Kids will have a blast at the playground and RiuLand Mini-Club for ages 4-12. Adults can partake in the daytime entertainment program and try their luck at the casino - entrance is included! At night, wind down with a show put on by RIU's exceptional staff.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property is recognized and certified as a sustainable company by the National Tourism Institute of Costa Rica and is Blue Flag Certified for having the 3rd cleanest beach in Costa Rica.

The Riu brand also has protection programs for endangered species, allowing for the recovery of flora and fauna, and is also an active participant in the Coral Reef Resotration Program at Playa Matapalo. Customers and employees also receive continual environmental training and awareness programs.

Additional green initiatives include new uses of purified water, which has boosted efficiency in water consumption on a per guest basis. Ozone laundry is also utilized in an order to reduce energy, water, and chemical consumption.

Find more information about Riu Hotels & Resorts. Learn more about Guanacaste
HOTEL LOCATION
The hotel is 20.5 miles to the local airport in Liberia. The closest Village is Nuevo Colon. Located on Matapalo Beach in theGuanacaste province of northern Costa Rica.
Address: PLAYA MATAPALO, SARDINAL
CARILLO, GUANACASTE


CR
Local Phone: 011-506-2681-231
Fax: 610-359-6625
Website Address: www.riu.com
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Shopping Mall Nearby
Pools
Number of Pools: 3

Swim-up Bar
3 swimming pools with sun terraces, one with a swim-up bar. Separate whirlpool.
Golf: NEARBY
Vista Ridge Golf & Country Club
Guests receive a discount on green fees with transportation between the hotel & golf course. Includes: 18 holes, golf cart, bottled water, cooler, golf club rentals, fresh towel, opportunity to use resort style pool before or after round of golf.
Holes: 18
Green Fees: $
Tennis
Number of Courts: 1
Outdoor Courts: 1
Lighted Courts: 1
Court Fee: Complimentary
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Snorkeling: Complimentary
Paddle Boats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Spa: Additional Charge
Steam Room: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
This resort is located on the seafront in the beautiful region of Guanacaste on the Pacific coast of Costa Rica. This Resort is located on Playa de Matapalo beach. Buildings are 6 stories. As well as a superb range of leisure possibilities, they offer five modern, fully-equipped Conference rooms, and a special gastronomy detail. Beach: Located on Playa de Matapalo Beach Check-in: 3:00 pm
Check-out: 12:00 pm
Total Rooms: 701
Year Opened: 2009 Credit Cards: Visa, Master Card
HOTEL RESTRICTIONS
Drinks are not included in the disco and casino. Complimentary WiFi is available in all public areas of the hotel.
ROOM TYPES
STANDARD OCEANVIEW ROOM
Room includes 2 double beds or 1 king size bed, direct dial phone. Bathroom equipped with bathtub, double-sink, vanity mirror, balcony or terrace with ocean view.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
STANDARD
Guestroom includes one king bed or two double beds, and a private balcony or terrace. Room also features a minibar, a liquor dispenser, a bathroom with a double sink, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
2 BEDROOM FAMILY SUITE
Room includes 1 bedroom with 1 king size bed, 2nd bedroom with 2 double beds and living room area with sofa, direct dial phone. Two bathrooms equiped with bathtub, double sink and amenities kit, second bathroom also with bidet. Balcony or terrace.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Sofa
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUPERIOR ROOM
Superior guestroom includes one king bed or two double beds, and a private balcony or terrace. Room also includes an elegant bathroom, a minibar, a liquor dispenser, and other upgraded amenities.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
STANDARD ROOM CONNECTING
Connecting rooms are two rooms, being sold as one unit.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Kitchen
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
STANDARD OCEANVW CONNECTING
Connecting rooms are two rooms, being sold as one unit.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Kitchen
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
SUPERIOR ROOM CONNECTING
Connecting rooms are two rooms, being sold as one unit.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Kitchen
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
FAMILY ROOM
Room includes 1 king size bed, direct dial phone. Bathroom equiped with bathtub, double sink and amenities kit. Balcony or terrace.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
SUITE
Room includes 1 king size bed, separate living room area with sofa, direct dial phoneand walk-in closet. Bathroom equipped with hydromassage bathtub, extra shower cabin, bidet, double-sink, vanity mirror, balcony or terrace.
1 King Bed Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Sofa
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
OCEANVIEW SUITE WITH JACUZZI
Room includes 1 king size bed, separate living room area with sofa, direct dial phoneand walk-in closet. Bathroom equipped with hydromassage bathtub, extra shower cabin, bidet, double-sink, vanity mirror, balcony or terrace with ocean view and private
1 King Bed Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Jacuzzi
Minibar
Sofa
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
DINING
Riu Guanacaste features 1 meal plan options:
All Meals, Drinks & Tips-Four Restaurants/Five Bars
There are 5 Restaurants at Riu Guanacaste:
Furama - Asian style restaurant.
Liberia - Main buffet-style restaurant with a terrace. Non-smoking.
Tucan - Gourmet style restaurant.
Ocotal - Poolside restaurant and steakhouse for dinner.
La Toscana - Italian restaurant.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Table Tennis, Beach-Volleyball, Windsurfing, Snorkeling Equipment, Kayaking. Scuba Diving (lesson in pool), tennis court, body surfing.
Nightly Activities & Entertainment:
Live music, shows or RIU evening program daily. Complimentary access to "Pacha" disco (drinks not included). Access to casino(drinks not included).
CHILDREN'S PROGRAMS

Applicable Ages: 4-12 years

Children's Facilities
PlayGround
Children's Pool

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
2801 Recommend
2801 past Apple Vacationers would recommend Riu Guanacaste to their friends and family
TripAdvisor Web Reviews
Based on 7855reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
COCKROACHES ALERT!
pamelaflac,
Fri Apr 26 20:37:27 EDT 2019
COCKROACHES! COCKROACHES! COCKROACHES ALERT! We found cockroaches in our room!!!!! Front desk did nothing about it but to say “so sorry, can’t do anything about it” Room was filthy filled with bugs and sand. Housekeeper never changed the sheets. Food at every restaurant was gross; unsanitary. Flies everywhere. Highly recommend against it.

Terrible beach and service
luda_11, New York City, New York
Fri Apr 26 11:54:32 EDT 2019
We were in this place for the first and I think the last time. The beach is terrible and not equipped. A lot of local vendors take places under the trees in the shade,talking too loud, interfere with rest.Looks undignified when run away at the sight of the police. In the restaurants no product diversity.

A Tired Experience....
RonQ7, Georgetown, Canada
Thu Apr 25 13:32:43 EDT 2019
We recently stayed at the Riu Guanacaste resort for the destination wedding of family friends. As first impressions go the hotel was nice enough, albeit in definite need of a facelift. The lobby area and restaurants seemed clean and the grounds were exceptional. The rooms were centralized to the main building (vs. spread all over the grounds which I greatly prefer. Some of the elevators looked a bit on the dangerous side with major scratch damage and broken buttons in the interior. The pool area was nice with the exception of a consistent and (usually quite) strong sewage smell emanating from the swim up bar area. ***What I find most bothersome about this is that fact that I have read several similar complaints dating back nearly two years. If there is one thing ANY resort should hold as its highest priority it should be health and hygiene. Any ongoing smell of sewage is an immediate deal breaker. The guest rooms were definitely dated, with circa 1980 plastic bowls shaded wall lamps, uncomfortably hard beds, and curiously small pillows. With few exceptions the room and service staff were very friendly which is a definite plus. The bar staff were occasionally a bit "cool" which I believe is due to people often having to return their drinks (I don't recall ever having been served a gin martini with bubbles in it before). We're not big complainers but good God, the majority of the staff need to be properly trained on basic bartending skills. By far the most disappointing aspect of this resort was the quality of the food. On the positive side we did find the food and service at the breakfast, lunch, and dinner buffets to be quite good in both selection and quality. Conversely our experience at nearly all of the restaurants was truly lacking. The resort has a ridiculous policy where you must line up vs. accepting reservations. Our least favourite venues were the Asian and steakhouse restaurants. The food preparation in the Asian restaurant was so off the mark in overall quality that we barely sat through the entire meal. At the steakhouse, where the wedding party arranged for a group dinner the night before the event, the beef was both tough and extremely undercooked. The gourmet restaurant (the Tucan) was actually quite good. The Italian restaurant I would rate as “middling”. As an aside, the house wines (as this is an all-inclusive resort) were, across the board, barely drinkable. We vacation at all inclusive a quite a bit and often say that that it’s the little things that make the difference. In the case of the Riu, however, they should really start focusing on the basics. To promote themselves as offering a four-star vacation experience is grossly misleading.

Not worth the money
wendyg555, Renton, Washington
Wed Apr 24 03:42:35 EDT 2019
Where to start..... Let me start with something that is important to everyone SLEEP... Unless you like REALLY hard beds and pillows that suck don’t stay here. The beds are comparable to sleeping on a board and the pillows are lumpy. We did not have a restful night sleep a single night we stayed. In fact we woke up each morning with a terrible neck ache. The beds are full size beds. The towels in the room are old and rough. They only provide you 2 towels even if you made the extra effort to get 2 extra towels from housekeeping on your own the maids take them away the next day. We’ve been given towels that are pulling apart on the edges. The mixed drinks pretty much have no alcohol in them. Which is very interesting since every room has a supply of endless hard alcohol. Each room has bottles of hard alcohol to drink. But if you get a drink from one of the bars they only put a splash of Alcohol in the drink. We even asked them for extra alcohol. We started to bring a thermos of Alcohol from our room to supplement our mixed drink. The website states you need to dress up to eat at the sit down service restaurants. We were looking forward to dressing up for dinner on vacation. The problem is the hotel does not enforce it. You have people standing in line dressed up and some in T-shirt’s and shorts. If your going to advertise dress up then they need to enforce their policies. The lounge chairs by the pool and ocean are plentiful but extremely dirty. There is not enough elevators for the size of the resort and the elevators are old and slow. When we were there the back elevator stopped working which left 2 elevators for 350 rooms. Lastly bring plenty of sunscreen unless you like paying $35 a bottle. There is definitely some serious price gouging going on here. We had an amazing stay in Costa Rica because we did our own thing and did not rely on the resort for comfort and convenience. I know this part will not apply to everyone but staff is definitely hit or miss particularly with gay and lesbian couples. It was pretty obvious we were ignored and passed over by wait staff because of who we were. Here is an example: We went to dinner at one of the nicer restaurants and the wait staff asked everyone around us what they wanted to drink and they had not even come to pour our water keep in mind we were seated before most of the other people they had already served. We finally asked for our drinks which they delivered but we did not get any refills. This happened more than once and is just one example. Disappointing stay at Riu Guanacaste!!!!

Dirty sheets, broken pillows, torn towels....poor poor hygiene
Priya J,
Tue Apr 23 18:48:25 EDT 2019
Riu is a well know chain of hotels. We have stayed at other Riu’s but never experienced this. The pillows are broken and when I asked them to be replaced, I got more broken pillows. The towels are torn and dirty. The bed sheets had stains on them, I asked them to be changed and no one came until I called to speak with a manager. Service and language a problem as well. Will not recommend to family or friends. Bad experience



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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