Guanacaste

Riu Guanacaste


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All Inclusive    

2018 Exceptional Value!
Honeymoon:
Late check-out (based on availability), Free upgrade to next room category (based on availability), and $35 USD spa credit per adult.
Family: Two kids 12 and under Stay Free with two paying adults from 5/1/18-12/23/18.

Located on beautiful Matapalo Beach in Guanacaste, the Riu Guanacaste's guests will bask in both luxury and comfort while taking in the beautiful natural landscapes and romantic beaches.

Riu Guanacaste features four restaurants, including an International buffet and a Grill Steakhouse. Five bars serve an unlimited selection of domestic drinks and select international drinks. Each room also features its very own liquor dispenser and mini-bar. Complimentary 24-hour WiFi is also available in the common areas of the resort (available in rooms for an additional charge).

This resort is perfect for families! Two-Bedroom Family Suites accommodate up to five people and boast two bathrooms. Kids will have a blast at the playground and RiuLand Mini-Club for ages 4-12. Adults can partake in the daytime entertainment program and try their luck at the casino - entrance is included! At night, wind down with a show put on by RIU's exceptional staff.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property is recognized and certified as a sustainable company by the National Tourism Institute of Costa Rica and is Blue Flag Certified for having Costa Ricas 3rd cleanest beach.

The Riu brand also has protection programs for endangered species, allowing for the recovery of flora and fauna, and is also an active participant in the Coral Reef Resotration Program at Playa Matapalo. Customers and employees also receive continual environmental training and awareness programs.

Additional green initiatives include new uses of purified water, which has boosted efficiency in water consumption on a per guest basis. Ozone laundry is also utilized in an order to reduce energy, water, and chemical consumption.

Find more information about Riu Hotels & Resorts. Learn more about Guanacaste.
HOTEL LOCATION
The hotel is 20.5 miles to the local airport in Liberia. The closest Village is Nuevo Colon. Located on Matapalo Beach in theGuanacaste province of northern Costa Rica.
Address: PLAYA MATAPALO, SARDINAL
CARILLO, GUANACASTE


CR
Local Phone: 011-506-2681-231
Fax: 610-359-6625
Website Address: www.riu.com
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Shopping Mall Nearby
Pools
Number of Pools: 3

Swim-up Bar
3 swimming pools with sun terraces, one with a swim-up bar. Separate whirlpool.
Golf: NEARBY
Vista Ridge Golf & Country Club
Guests receive a discount on green fees with transportation between the hotel & golf course. Includes: 18 holes, golf cart, bottled water, cooler, golf club rentals, fresh towel, opportunity to use resort style pool before or after round of golf.
Holes: 18
Green Fees: $
Tennis
Number of Courts: 1
Outdoor Courts: 1
Lighted Courts: 1
Court Fee: Complimentary
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Snorkeling: Complimentary
Paddle Boats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Spa: Additional Charge
Steam Room: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
This resort is located on the seafront in the beautiful region of Guanacaste on the Pacific coast of Costa Rica. This Resort is located on Playa de Matapalo beach. Buildings are 6 stories. As well as a superb range of leisure possibilities, they offer five modern, fully-equipped Conference rooms, and a special gastronomy detail. Beach: Located on Playa de Matapalo Beach Check-in: 3:00 pm
Check-out: 12:00 pm
Total Rooms: 701
Year Opened: 2009 Credit Cards: Visa, Master Card
HOTEL RESTRICTIONS
Drinks are not included in the disco and casino. Complimentary WiFi is available in all public areas of the hotel.
ROOM TYPES
FAMILY ROOM
Room includes 1 king size bed, direct dial phone. Bathroom equiped with bathtub, double sink and amenities kit. Balcony or terrace.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
SUITE
Room includes 1 king size bed, separate living room area with sofa, direct dial phoneand walk-in closet. Bathroom equipped with hydromassage bathtub, extra shower cabin, bidet, double-sink, vanity mirror, balcony or terrace.
1 King Bed Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Sofa
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
OCEANVIEW SUITE WITH JACUZZI
Room includes 1 king size bed, separate living room area with sofa, direct dial phoneand walk-in closet. Bathroom equipped with hydromassage bathtub, extra shower cabin, bidet, double-sink, vanity mirror, balcony or terrace with ocean view and private
1 King Bed Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Jacuzzi
Minibar
Sofa
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
STANDARD OCEANVIEW ROOM
Room includes 2 double beds or 1 king size bed, direct dial phone. Bathroom equipped with bathtub, double-sink, vanity mirror, balcony or terrace with ocean view.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
STANDARD
Guestroom includes one king bed or two double beds, and a private balcony or terrace. Room also features a minibar, a liquor dispenser, a bathroom with a double sink, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
2 BEDROOM FAMILY SUITE
Room includes 1 bedroom with 1 king size bed, 2nd bedroom with 2 double beds and living room area with sofa, direct dial phone. Two bathrooms equiped with bathtub, double sink and amenities kit, second bathroom also with bidet. Balcony or terrace.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Sofa
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUPERIOR ROOM
Superior guestroom includes one king bed or two double beds, and a private balcony or terrace. Room also includes an elegant bathroom, a minibar, a liquor dispenser, and other upgraded amenities.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
STANDARD ROOM CONNECTING
Connecting rooms are two rooms, being sold as one unit.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Kitchen
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
STANDARD OCEANVW CONNECTING
Connecting rooms are two rooms, being sold as one unit.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Kitchen
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
SUPERIOR ROOM CONNECTING
Connecting rooms are two rooms, being sold as one unit.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Kitchen
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
Riu Guanacaste features 1 meal plan options:
All Meals, Drinks & Tips-Four Restaurants/Five Bars
There are 5 Restaurants at Riu Guanacaste:
La Toscana - Italian restaurant.
Furama - Asian style restaurant.
Liberia - Main buffet-style restaurant with a terrace. Non-smoking.
Tucan - Gourmet style restaurant.
Ocotal - Poolside restaurant and steakhouse for dinner.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Table Tennis, Beach-Volleyball, Windsurfing, Snorkeling Equipment, Kayaking. Scuba Diving (lesson in pool), tennis court, body surfing.
Nightly Activities & Entertainment:
Live music, shows or RIU evening program daily. Complimentary access to "Pacha" disco (drinks not included). Access to casino(drinks not included).
CHILDREN'S PROGRAMS

Applicable Ages: 4-12 years

Children's Facilities
PlayGround
Children's Pool

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
2801 Recommend
2801 past Apple Vacationers would recommend Riu Guanacaste to their friends and family
TripAdvisor Web Reviews
Based on 7045reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
I Would Not Go There Again!
Wanda C,
Thu May 24 13:42:31 EDT 2018
The hotel is about 40 minutes away from the airport and you will need to pay for a driver about $22.50 a person. The Hotel is beautiful and the grounds are absolutely gorgeous! Our room was immaculately clean daily, but they had not supplied us with wash cloths or hand towels, just bath towels. When I asked for some hand towels and wash cloths I got them the next day but never again. Although another party in another room had air conditioning problems and toilet problems. They have the pool a long walk from the hotel probably because of the noise. The pool was beautiful! And lunch is also served outside very near the pool with the flies and the birds diving at your food. THE FOOD: Well they had a lot of different types of food, but don't expect great taste.I finally just had to go with the baked chicken which they had not added any spices or the pizza. They were just O.K. They did have plenty of coke to drink from fountains which was always great! They also had tea and several other colored liquids which I did not taste. They had shows at 9 PM on a stage which was very close to our room so we could hear them very loud. One show our friends took their grandson to had scantly dressed women but the boy didn't seem to notice.The pool bar doesn't open till exactly 10:00 AM so if you go to the pool early and expect to get a tea, water or coke while you are sweating to near death forget about it! They did have plenty of chairs and tables around the pool although we went in the slow season (May 14-18, 2018) It is the rainy season and it did rain. The drinks at the pool at very substandard and watered down!!! The best bars were the one in the hotel open to the air and the Sports Bar which was air conditioned, had pool table, pop corn, sandwiches in a little fridge and TV. Oh speaking of TV. The only English channels you can get are FOX News and CNN News, that is it!!! We had 5 people and we went to the evening meal at the Steak House which was a little formal. Service was great but all our steaks came out wrong.Our Medium steak came out Rare or well done. Not correct!! The casino is a bit of a walk and very, very small. Not worth the effort to go there. It was a ghost town. We never got to go to the Chinese Restaurant was always closed. The Italian was not great, in fact I ordered Lasagna and took one bite and did not eat anything else. The Buffet was probably the best place to eat at night. You could always find a little something you might like. I lost 6 lbs. while I was there because I did not like the taste of most of the food. We stayed there 4 nights but I was ready to leave the second night. Don't believe the photos of the beach being a beautiful blue. It is a mucky brown and filled jagged rocks and no visibility. Read the reviews about the safe in the room. I kept my money and valuables with me at all times. Apparently maintenance and the maid get together when you are not in your room and open your safe and help themselves to what ever you have in there.

wonderful time in coasta rica
wizdirjr, denver co
Thu May 24 07:33:17 EDT 2018
The hotel was excellent. The pool area was so big, there wasn't a bad seat anywhere. The pool had no cocktail staff at the pool on the weekend we all had to go to bar which was packed. No children in adult pool!!! Only problems we had was the elevator and ice machine broke down. Lots of steps. Transfer to airport was great. Would go back in a heartbeat. Went to Coco Beach, it was not what we expected. Did not like it at all. Beer was good.

Not impressed
ecoastgal38, Chesapeake, Virginia
Thu May 24 06:25:56 EDT 2018
The RIU Guanacaste has much to improve. The pool was totally disgusting. The pool bar smelled of sewage. If you do choose to go in DO NOT pee in the pool. Our friend has some type of bacterial infection and cannot shake it, even after going to doctor while there. Needless to say he is going to his doctor today. Be careful in bathtubs...very slick and narrow. You will fall if not paying attention. Costa Rica is beautiful, definitely need to venture out and see all that the county has to offer.

Theft by housekeeping
Simone1278, Atlanta, Georgia
Thu May 24 04:13:20 EDT 2018
I am a current Riu member and have stayed at a Riu resort on three of my many vacations. I am emailing to enlighten The Powers That Be of a recent incident in regards to employee theft at the Riu Guanacaste in Costa Rica. My partner and I were guest from May 10 – May 17, 2018 in room 4100. On Wednesday, May 16, I placed the Do Not Disturb signage on our room door before heading to the pool. Being that we were checking out the next day, I had already begun packing and accounting for our things before heading out for the day. Around 10:30am my partner came to the room and discovered a hospitality employee in our room but didn’t think much of it at the time and returned to the pool. At approximately 12:30pm we returned to the room together. Me being an organized person, I instantly realized that my things in my suitcase were out of place. At that time my partner informed me that Housekeeping was in our room, however, no beds were made, nor new towels given. My partner stated that housekeeping was in the room with the door closed with a broom but no cart outside of door. I checked my pockets in my suitcase for my cash and wedding band, unfortunately, both were gone. Knowing that my belongings were in my suitcase before going to the pool, I checked with lost and found anyway, with no success. Upon check out I again asked lost and found if someone had turned in my belongings, but no one had. After unpacking and thoroughly going through everything we are missing a pair of women’s brown sandals (gladiator style), $160 US (currency still in bank wrap), and women’s silver and diamond wedding band. I was able to make contact by phone to the RIU Guanacaste on Monday, May 21 around 10 am and was told to call back and speak to Tayan. After explaining the situation to Tayan, I have not been able to reach anyone at the resort. I am disappointed in the lack of housekeeping following proper protocol of being in our room that was clearly tagged with the do not disturb sign. I am also frustrated with after speaking with Tayan that my calls have gone unanswered, as I accumulate international charges for staying on hold. Since, I’ve stayed at Riu’s before I didn’t immediately think of theft, especially internal. However, the actions of the housekeeping staff that was assigned to our floor and the lack of any follow up is very suspicious. I wanted to bring awareness of this matter to The Powers That Be. And upon reading other guest reviews, similar situations have occurred in the recent past. Although, we had a good time, my family and I will no longer patronize the Riu brand.

Pura Vida - Zero Complaints
ShineNutrition, Newmarket, Canada
Wed May 23 12:24:27 EDT 2018
Just got back from a trip with 2 teenagers (13 and 15) - checked in to one of their adjoining rooms and it was perfect for all of us - beds comfy and pillows small but also good. It was perfect. Make sure you get a jungle side room for a view of the monkeys and amazing night sounds - away from the busy of the pool. Ocean view is nice but this is better. Rooms were well maintained and had all amenities. I can't say enough about the beauty of this property, the staff work tirelessly to keep it beautiful. We were greeted with a smile by all staff and they exceeded our expectations. Beach is beautiful and ocean was very swimmable. Yes, it has black sand but still wonderful. Make sure you go for a walk to the Monkey Bar down the beach to feed the monkeys. All trips arranged through the hotel ran efficiently and were worth the money. Shows weren't for us but we were exhausted after full days so it was fine. We will be back. Pura Vida.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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