Mazatlan

Riu Emerald Bay


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All Inclusive    

Exceptional Values!
Honeymoon: Surprise gift in room, small bottle of Tequila, king bed (subject to availablity at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availablity and upon request), $40 USD spa credit in Ocean Harmony massage for two (50 min), per adult, per person, per stay. This discount does not apply with other promotions and discounts.

Family: Kids 12 and under Stay and Eat Free (valid 1/2-4/30/17) when sharing room with 2 adults.

True to the RIU tradition, guests can expect exceptional dining, friendly service, comfortable accommodations and exciting entertainment at the fabulous Riu Emerald Bay. The charm of Mazatlan is nearby, with world-class fishing, fantastic golf courses, and excellent dining.

This family-friendly resort has many activities and excitement for kids. Children will enjoy their very own swimming pool and playground. RiuLand Mini-Club has numerous children's activities. Adults can relax with a refreshing treatment at Renova Spa or lounge with a tropical drink at the swim-up bar. Complimentary 24-hour WiFi is also available in the common areas of the resort (available in rooms for an additional charge).

Dining choices include buffet, Asian, Mexican, and Italian. A full American breakfast buffet, on-the-spot cooking stations, and a continental breakfast are available in the morning. A wide selection of pizzas, pastas, salads, and hot and cold buffets are served for lunch. Unlimited domestic drinks are included, as well as a stocked minibar and liquor dispenser in each room.

Find more information about Riu Hotels & Resorts.

Learn more about Mazatlan.
HOTEL LOCATION
Address: Calzada Camarón Sábalo Cuartel 25,
Colonia Cerritos, Mazatlan
SIN

MX
Fax: 610-359-6625
Website Address: www.riu.com
HOTEL FACILITIES
Barber / Beauty Salon
Meeting Rooms
Pools
Number of Pools: 1
Outdoor Pools: 1     
Swimming pool with adjoining jacuzzi and swim-up bar & kids pool.
Health Club / Spa
Massage: Additional Charge
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
The Riu Emerald features four retaurants, five bars, spa and disco. Beach:
Total Rooms: 716
Year Opened: 0 Credit Cards:
ROOM TYPES
STANDARD OCEAN VIEW ROOM
King or 2 doubles, Balcony or terrace, Ceiling fan, Mini-bar, Liquor dispenser, Satellite TV, In-room safe, Bathtub, Shower, Vanity mirror, Double sink, Amenities kit, Iron/ironing board, Hairdryer.
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
STANDARD ROOM
King or 2 doubles, Balcony or terrace, Ceiling fan, Mini-bar, Liquor dispenser, Satellite TV, In-room safe, Bathtub, Shower, Vanity mirror, Double sink, Amenities kit, Iron/ironing board, Hairdryer
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
STANDARD OCEAN VIEW CONNECTING
This room has the same description as the Standard Ocean View Room but has the ability to be connecting, when a 2nd room is purchased.
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
JR STE OCEAN VIEW ADULTS ONLY
Other Amenities -
SUPERIOR OCEAN VIEW ROOM
Other Amenities -
STANDARD PARTIAL OCEAN VIEW
2 story strandard, 2 sofa beds on 1st floor, King on second floor, Balcony or terrace, Partial ocean-view, Mini-bar, Liquor dispenser, Satellite TV on each floor, Bathroom on each floor, Bathtub, Shower, Double sink, Vanity mirror, Amenities kit
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
SUITE OCEAN VIEW W/JACUZZI
King bed, Ocean-view, Balcony or terrace with jacuzzi, Split-level living room with sofa (no sofa bed), Mini-bar, Liquor dispenser, Satellite TV, In-room safe, Walk-in closet, Hydromassage bathtub, Shower cabin, Bidet, Vanity mirror, Amenities kit.
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
STANDARD OCEAN VIEW FAMILY
King and 1 double, Slightly larger that the Standard Room, Balcony or terrace, Ocean-view, Mini-bar, Liquor dispenser, Satellite TV, In-room safe, Bathtub, Shower, Double Sink, Vanity mirror, Hairdryer, Amenities kit, Iron/ironing board.
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
JR STE OCEAN VIEW ADULTS ONLY
King bed, Larger balcony or terrace, Ocean-view, Mini-bar, Liquor dispenser, Satellite TV, In-room safe, Bathtub, Shower, Vanity mirror, Hairdryer, Amenities kit, Iron/ironing board.
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
JUNIOR SUITE OCEAN VIEW
King bed, Larger balcony or terrace, Ocean-view, Mini-bar, Liquor dispenser, Satellite TV, In-room safe, Bathtub, Shower, Vanity mirror, Hairdryer, Amenities kit, Iron/ironing board.
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
DINING
Riu Emerald Bay features 1 meal plan options:
All Meals, Drinks & Tips-Four Restaurants/Five Bars
There are 4 Restaurants at Riu Emerald Bay:
Asian Restaurant -
Main Restaurant -
Grill Steakhouse Restaurant -
Mexican Restaurant -
ACTIVITIES & ENTERTAINMENT
Nightly Activities & Entertainment:
Disco, Liive Music, Live Shows
CHILDREN'S PROGRAMS
Miniclub

Children's Facilities
PlayGround
Children's Pool

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
135 Recommend
135 past Apple Vacationers would recommend Riu Emerald Bay to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 3106reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Beautiful property, average service
Jessica N,
Wed May 17 14:52:24 EDT 2017
This was my first time to Mazatlan, after having been to Riviera Maya and Puerto Vallarta. I've stayed in various all inclusives, include 3 Riu resorts, Sandals, and Beaches before (for reference). Like all Riu resorts, the grounds are beautifully maintained, and the rooms are spacious and well kept. We stayed in a standard king room, and the best was better than anticipated. The air conditioning was fantastic, and we had a 12th floor view, which was beautiful! The downside to being on the 12th floor, is that the elevators were a pain in the butt. We'd have to wait sometimes longer than 5 minutes, and when the elevator came, it was already full! My husband and I and another couple came April 29 - May 6, and we fell in between two Mexican holidays, and the resort was jam packed, so that could have been part of the problem. Because the resort was so packed, it was impossible to get a chair by the pool if you went down after breakfast (around 10:00). There were places at the beach, so if you're cool with that, there is that alternative. While we were there, the surf was too large and undertow too strong to go into the ocean, and there were many, many jellyfish washed up on the beach. But, I can tell you the sunsets were absolutely phenomenal! We also walked down to the end of the beach and had lunch at the restaurant down there, and it was very good with great, friendly service :) As for the food at the resort, I have to say the alcohol selection was good! You have to request the better booze - they had Captain Morgan, Absolute, and Smirnoff that made me happy, and if you slide them a tip everyday (usually 50-100pesos), they make sure your drink is never empty. The buffets were sub-par for me, but I'm not a huge buffet-goer. We were able to eat at the Asian restaurant, and I found the food the best here - quite happy after that meal! The last thing I'd say, is that if you are wanting to get out to the town and go explore, this resort is quite a bit away from the Malecon. We were able to hire an open-air taxi for around 150-200 pesos to take us to the golden zone, but it was a bit steeper if you wanted to go farther. Just food for thought when you are booking. Overall, the resort is nice - you always know what you're getting room and grounds wise at Riu - very consistent there. The food and beach were meh/subpar. I'd rather go to Puerto Vallarta for better, more lush scenery and for more options outside of the resort. I don't think I'd return to Mazatlan overall, and not Riu Emerald Bay (probably would do a condo instead).

Simply Amazing.
Jodi B, Vancouver, Canada
Wed May 17 14:21:03 EDT 2017
Staff are amazing, rooms very clean, food is out of this world. If any one is complaining about the food in their reviews do not listen to this wining. The food is amazing here!! The beach is stunning,

MARCH 2017
M7little,
Wed May 17 05:22:04 EDT 2017
Awesome resort - clean - great food - friendly staff - great ocean view - nice rms- elevator is NOT slow - nice massage down the beach 5 min walk - 30.00 for 1 hr- short flight from Edmonton - would definitly recommend

Friendly and clean
Hoover2002,
Wed May 17 03:04:10 EDT 2017
We recently stayed at the Riu. It is a large hotel but every room has a view of the ocean. There are four pools which gives everyone lots of room. I was not overly impressed with the a la carte restaurants but the regular buffet was great. The alcohol was plentiful and you could get whatever you wanted. Hard liquor dispensers and beer in the room, bar at poolside, several in the lounge area, one was open 24 hours. The hotel and beach were spotlessly clean. You could walk on the beach for ages. We went to a small hut on the beach for a massage it was excellent. The staff was super friendly. I wasn't sure what to expect but I would go back.

Disappointed for a Riu resort
Rick M,
Tue May 16 19:52:43 EDT 2017
I have stayed at 3 Riu resorts in Mexico. Two of them in Puerto Vallarta and now this one in Mazatlan. This one disappointed me for numerous reasons. Lack of upkeep with the pools, and around the pool decks. Lucky to get an elevator car within 5 minutes of pressing the button. I would not recommend a room above your ability to take the stairs. Rooms were great and the staff, was friendly. The meals were good as usual for the Riu chain. Would recommend the resort only if some maintenance has been done. Looking tired.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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