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Mazatlan

Riu Emerald Bay


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All Inclusive    

True to the RIU tradition, guests can expect exceptional dining, friendly service, comfortable accommodations and exciting entertainment at the fabulous Riu Emerald Bay. The charm of Mazatlan is nearby, with world-class fishing, fantastic golf courses, and excellent dining.

This family-friendly resort has many activities and excitement for kids. Children will enjoy their very own swimming pool and playground. RiuLand Mini-Club has numerous children's activities. Adults can relax with a refreshing treatment at Renova Spa or lounge with a tropical drink at the swim-up bar. Complimentary 24-hour WiFi is also available in the common areas of the resort (available in rooms for an additional charge).

Dining choices include buffet, Asian, Mexican, and Italian. A full American breakfast buffet, on-the-spot cooking stations, and a continental breakfast are available in the morning. A wide selection of pizzas, pastas, salads, and hot and cold buffets are served for lunch. Unlimited domestic drinks are included, as well as a stocked minibar and liquor dispenser in each room.

Exceptional Values!
Family: Kids 12 and under Stay and Eat Free (valid 1/2-4/30/16) when sharing room with 2 adults.

Find more information about Riu Hotels & Resorts.

Learn more about Mazatlan.
HOTEL LOCATION
Address: Calzada Camarón Sábalo Cuartel 25,
Colonia Cerritos, Mazatlan
SIN

MX
Fax: 610-359-6625
Website Address: www.riu.com
HOTEL FACILITIES
Barber / Beauty Salon
Meeting Rooms
Pools
Number of Pools: 1
Outdoor Pools: 1     
Swimming pool with adjoining jacuzzi and swim-up bar & kids pool.
Health Club / Spa
Massage: Additional Charge
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
The Riu Emerald features four retaurants, five bars, spa and disco. Beach:
Total Rooms: 716
Year Opened: 0 Credit Cards:
ROOM TYPES
STANDARD PARTIAL OCEAN VIEW
Other Amenities -
Kitchen
SUPERIOR OCEAN VIEW ROOM
Other Amenities -
Kitchen
STANDARD PARTIAL OCEAN VIEW
2 story strandard, 2 sofa beds on 1st floor, King on second floor, Balcony or terrace, Partial ocean-view, Mini-bar, Liquor dispenser, Satellite TV on each floor, Bathroom on each floor, Bathtub, Shower, Double sink, Vanity mirror, Amenities kit
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
SUITE OCEAN VIEW W/JACUZZI
King bed, Ocean-view, Balcony or terrace with jacuzzi, Split-level living room with sofa (no sofa bed), Mini-bar, Liquor dispenser, Satellite TV, In-room safe, Walk-in closet, Hydromassage bathtub, Shower cabin, Bidet, Vanity mirror, Amenities kit.
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
STANDARD OCEAN VIEW FAMILY
King and 1 double, Slightly larger that the Standard Room, Balcony or terrace, Ocean-view, Mini-bar, Liquor dispenser, Satellite TV, In-room safe, Bathtub, Shower, Double Sink, Vanity mirror, Hairdryer, Amenities kit, Iron/ironing board.
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
JUNIOR SUITE OCEAN VIEW
King bed, Larger balcony or terrace, Ocean-view, Mini-bar, Liquor dispenser, Satellite TV, In-room safe, Bathtub, Shower, Vanity mirror, Hairdryer, Amenities kit, Iron/ironing board.
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
STANDARD OCEAN VIEW ROOM
King or 2 doubles, Balcony or terrace, Ceiling fan, Mini-bar, Liquor dispenser, Satellite TV, In-room safe, Bathtub, Shower, Vanity mirror, Double sink, Amenities kit, Iron/ironing board, Hairdryer.
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
STANDARD ROOM
King or 2 doubles, Balcony or terrace, Ceiling fan, Mini-bar, Liquor dispenser, Satellite TV, In-room safe, Bathtub, Shower, Vanity mirror, Double sink, Amenities kit, Iron/ironing board, Hairdryer
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
MRKTG
Other Amenities -
Kitchen
DINING
Riu Emerald Bay features 1 meal plan options:
All Meals, Drinks & Tips-Four Restaurants/Five Bars
There are 4 Restaurants at Riu Emerald Bay:
Grill Steakhouse Restaurant -
Mexican Restaurant -
Asian Restaurant -
Main Restaurant -
ACTIVITIES & ENTERTAINMENT
Nightly Activities & Entertainment:
Disco, Liive Music, Live Shows
CHILDREN'S PROGRAMS
Miniclub

Children's Facilities
PlayGround
Children's Pool

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
120 Recommend
120 past Apple Vacationers would recommend Riu Emerald Bay to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 2605 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Review from Edmontonians
Etown-Mom-80, Edmonton, Canada
Tue May 17 09:53:50 EDT 2016
Great hotel for a family. Skip the Chinese and Mexican restaurants and stick to the main buffet restaurant (Request for Marco as your waiter, he's exellent). All the rooms were excellent with great ocean view. You can see the sun set every night from your room and the sun rise every morning if you just step out of your room. Kids club was great and our daughter celebrated her birthday with the club with a cake, pinata...the staff even decorated the kids club room and sang to her during the night show. Beaches were excellent but the waves were too strong to swim in. There's a private massage parlor just on the side of the beach that charges $30US/hour...try to book the day before to get a spot in. Vendors on the beach will sell things to you but if you just shake your head no and walk away, they will leave you alone. We didn't try the seafood restaurant down the beach because our kids are allergic to seafood but everyone told us it was really good seafood.Very clean resort. For the price we paid and the service and hospitality we received, highly recommend it. More>

Xmas family vacay
Lisa M,
Tue May 17 05:46:15 EDT 2016
Hotel was great and food was amazing...views from the hotel room were ocean view! Would definately stay again!. The rooms were clean and people were very friendly...didnt try the specialty restaurants because the buffets were great! Not a lot of things for older kids to do but still a great place. The shopping strip was very safe and taxi drivers from the hotel are very kind and thoughtful. More>

Stunning! If you have the chance, take it!!
ImrePapp, Edmonton, Canada
Mon May 16 19:08:54 EDT 2016
Considering there was about 100 people checking in at once, we were checked in after 15 minutes. Our view was amazing, we were on the eight floor. Only bad thing about the room is the toilet didn't work properly so you had to take the lid off and manually flush it. Other than that, comfortable beds, great view, and very clean. The elevators, though tend to take about 5-10 minutes before you can get on. The food was the best we've ever had, the bar was great, we staff were very friendly. The pools are very nice and great to cool off. There are usually empty spaces. Very nice. Would recommend to anyone. Planning on going back. More>

Riu Emerald Bay Hotel
lilaroy99, Langley City, British Columbia
Mon May 16 10:14:16 EDT 2016
Needs much improvement for 5 star Hotel. Positives- Wonderful Restaurant staff at Buffets. Great Front Desk Clerks. Negatives Elevators. Elevators being added noise working on the construction. My room had running toilet first night and no cold water as room nearby was repaired and cold water to my room shut off and was not turned on and I did not know until lathered up in a shower. Not impressed and hurt trying to get enough soap off to go to front desk. Calls on phone not possible at all times. Lack of pool hour signs lead to hours that were different than the cleaners who kicked me out of the pool one morning and one evening. I was told 7 a.m. - sunset...sunset??? Cleaner rude. Lack of lifeguards, Security around pool not good and had top stolen one day while in pool and few days later bag with sunscreen and ear plugs and snack stolen. 1st class Hotel does not mean 1st class guests. Travelled all over and never had theft as a problem at 3 and 4 star Hotels as they had better Security. Check in through Sunwing the best ever had. Went to Sports Bar and given juice and envelope with room number and room card keys immediately after someone put on each of our bracelets while we were on the bus and our luggage was unloaded. Better than front desk with 60 or so people in line up! Kudos on the check in, Check out sucked. Got put onto bus with people to other city to airport but not allowed to check in until all others on different buses arrived. Elite Plus was not truly early boarding or even checking in. Will sta at smaller Hotels with fewer people ratiot to number of pools that do not have in pool sunbeds, in pool tables and nets across swim areas. The view of beach was SPECTACULAR from the 18th floor. The cleanliness was good and supplies good although no label on in shower liquid not sure if body gel or shampoo or conditioner for one container there. Tub/shower sucked as granite too high around tub and climbing in and out bruised my legs. Will not book Riu again in any location. More>

Riu all inclusive
Sylvia F, Elk River, Minnesota, United States
Mon May 16 07:41:43 EDT 2016
The hotel was clean and staff very kind. However, the staff at front desk had a difficult time understanding English (and I know I should learn spanish), but they are in the business of tourism and should be able to communicate better with people they are inviting to their resort. They were short on working staff. There are 3 pools I believe and they had one rolling bar cart that went from pool to pool. Our family doesn't consume alcohol, a beer or cocktail now and then, and we were very disappointed. We didn't see bar cart at our pool for hours at a time; sometimes it was just parked between the pools all afternoon. On vacation it is nice to be served and we tip well. There are two buffets going all day long and their specialty was mexican fare. That's nice but the other two restaurants that needed reservations were Mexican and Asian. We were so tired of the food by the time we left. Asian restaurant was a treat for a little variety but difficult to get reservations. We were on 3rd floor and had a baby and stroller. The whole 10 days there the elevator would not stop at 3rd floor going up or down. Sometimes we tried to go up to a higher floor from 3rd floor to then ride back down to the level with pools and restaurants. Very frustrating as husband was recovering from knee surgery and we were travelling with a baby in stroller. A couple of days into vacation they started demolishing a plaster (not sheetrock) wall in the hotel lobby. They started about 7:30 a.m. and continued into the dinner hour. It sounded like they were right outside our room on the 3rd floor. Difficult to sleep in, take a nap, and more so for child. Why would they start such a noisy project in the height of tourist season; they have all summer to demo that wall. Our daughters in=laws came to see us on our first night there as they had never seen their grandson/nephew. They were denied entrance at gate as they did not have all inclusive bracelets. Son-in-law walked down to the gate and explained they were there to meet new grandchild. They were still denied entrance. How do you think that family felt when they were turned away? What was the hotel scared of? That they would steal a taco? The buffets were closed at this point in the evening. We have been to Mazatlan every year for 20 years and this hotel was our worst experience. Nice grounds and nice service staff; but Mangement could take a lesson from their service staff, and they need to part with some of their money and hire more service staff. More>



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