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Mazatlan

Riu Emerald Bay


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True to the RIU tradition, guests can expect exceptional dining, friendly service, comfortable accommodations and exciting entertainment at the fabulous Riu Emerald Bay. The charm of Mazatlan is nearby, with world-class fishing, fantastic golf courses, and excellent dining.

This family-friendly resort has many activities and excitement for kids. Children will enjoy their very own swimming pool and playground. RiuLand Mini-Club has numerous children's activities. Adults can relax with a refreshing treatment at Renova Spa or lounge with a tropical drink at the swim-up bar. Complimentary 24-hour WiFi is also available in the common areas of the resort (available in rooms for an additional charge).

Dining choices include buffet, Asian, Mexican, and Italian. A full American breakfast buffet, on-the-spot cooking stations, and a continental breakfast are available in the morning. A wide selection of pizzas, pastas, salads, and hot and cold buffets are served for lunch. Unlimited domestic drinks are included, as well as a stocked minibar and liquor dispenser in each room.

Exceptional Values!
Family: Kids 12 and under Stay and Eat Free (valid 1/2-4/30/16) when sharing room with 2 adults.

Find more information about Riu Hotels & Resorts.

Learn more about Mazatlan.
HOTEL LOCATION
Address: Calzada Camarón Sábalo Cuartel 25,
Colonia Cerritos, Mazatlan
SIN

MX
Fax: 610-359-6625
Website Address: www.riu.com
HOTEL FACILITIES
Barber / Beauty Salon
Meeting Rooms
Pools
Number of Pools: 1
Outdoor Pools: 1     
Swimming pool with adjoining jacuzzi and swim-up bar & kids pool.
Health Club / Spa
Massage: Additional Charge
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
The Riu Emerald features four retaurants, five bars, spa and disco. Beach:
Total Rooms: 716
Year Opened: 0 Credit Cards:
ROOM TYPES
STANDARD PARTIAL OCEAN VIEW
Other Amenities -
Kitchen
SUPERIOR OCEAN VIEW ROOM
Other Amenities -
Kitchen
STANDARD PARTIAL OCEAN VIEW
2 story strandard, 2 sofa beds on 1st floor, King on second floor, Balcony or terrace, Partial ocean-view, Mini-bar, Liquor dispenser, Satellite TV on each floor, Bathroom on each floor, Bathtub, Shower, Double sink, Vanity mirror, Amenities kit
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
SUITE OCEAN VIEW W/JACUZZI
King bed, Ocean-view, Balcony or terrace with jacuzzi, Split-level living room with sofa (no sofa bed), Mini-bar, Liquor dispenser, Satellite TV, In-room safe, Walk-in closet, Hydromassage bathtub, Shower cabin, Bidet, Vanity mirror, Amenities kit.
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
STANDARD OCEAN VIEW FAMILY
King and 1 double, Slightly larger that the Standard Room, Balcony or terrace, Ocean-view, Mini-bar, Liquor dispenser, Satellite TV, In-room safe, Bathtub, Shower, Double Sink, Vanity mirror, Hairdryer, Amenities kit, Iron/ironing board.
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
JUNIOR SUITE OCEAN VIEW
King bed, Larger balcony or terrace, Ocean-view, Mini-bar, Liquor dispenser, Satellite TV, In-room safe, Bathtub, Shower, Vanity mirror, Hairdryer, Amenities kit, Iron/ironing board.
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
STANDARD OCEAN VIEW ROOM
King or 2 doubles, Balcony or terrace, Ceiling fan, Mini-bar, Liquor dispenser, Satellite TV, In-room safe, Bathtub, Shower, Vanity mirror, Double sink, Amenities kit, Iron/ironing board, Hairdryer.
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
STANDARD ROOM
King or 2 doubles, Balcony or terrace, Ceiling fan, Mini-bar, Liquor dispenser, Satellite TV, In-room safe, Bathtub, Shower, Vanity mirror, Double sink, Amenities kit, Iron/ironing board, Hairdryer
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
MRKTG
Other Amenities -
Kitchen
DINING
Riu Emerald Bay features 1 meal plan options:
All Meals, Drinks & Tips-Four Restaurants/Five Bars
There are 4 Restaurants at Riu Emerald Bay:
Grill Steakhouse Restaurant -
Mexican Restaurant -
Asian Restaurant -
Main Restaurant -
ACTIVITIES & ENTERTAINMENT
Nightly Activities & Entertainment:
Disco, Liive Music, Live Shows
CHILDREN'S PROGRAMS
Miniclub

Children's Facilities
PlayGround
Children's Pool

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
120 Recommend
120 past Apple Vacationers would recommend Riu Emerald Bay to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 2716 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Crowded
Lupitav88, Guadalajara, Mexico
Mon Aug 22 11:37:52 EDT 2016
Hotel was crowded, we have to wait more than 10 minutes to take the elevator, the last day we had use the service elevator, the service is fine, the room was big and the view was awesome, the food is ok More>

RIU EMERALD BAY HONEST PROS AND CONS
Jordan R, Edmonton, Canada
Thu Aug 18 11:59:34 EDT 2016
We traveled to the Riu Emerald bay (From Calgary, Alberta) with Sunwing and they were very organized when it came to picking us up from the airport and getting us checked-in to the Riu. The room we got was very nice; great big double sink-bathroom and large shower and tub area. The room's patio was great, and the liquor dispenser in the room was fun, though, the vodka tasted very strange; just stick to gin. The Buffets were pretty darn good, though, If you're looking for a midnight snack, avoid the microwave buffet left overs from the sports bar. All the food in the sports bar is pretty nasty actually. Nachos and cheese sauce will seem like a great idea at 1 a.m., but the cheese sauce is the grossest liquid orange butter sauce I've ever had. The shop at the resort is ridic-expensive, shop elsewhere, like down the beach from the resort, just passed that great local restaurant, id advise you to try that restaurant and skip the "a la cartes" at the resort, or like I said, just stick to the buffets. they are great. Ok, down to the pools: they're quite lovely, lots of seating, nice and relaxing, or more adventurous if you hit up the swim up bar pool. PS. People sit there all day, not leaving once to go pee... you've been warned. (I say, just get drunk enough to not care about the fact that you're swimming in a pool full of other peoples' urine.) Entertainment by the pool was fun, but a little repetitive. If you're in mexico to drink and party, you wont have a problem finding a drink, or bar anywhere on the resort; you're always looked after in that way. Bathrooms are fairly convenient and most of the time, they were very clean and attended to. The beach is really nice, but the current is strong, so toes-in only was sometimes the only option, for fear of being swept away. The beach is best for walking, its really long and wide. Night time entertainment was ok, same idea with the pool-side entertainment, it got a little repetitive. Service all around the resort was very good, people are friendly, and the majority of guests seemed the same, so make some friends while you're there. I've read others complaining about the elevators. the only real issue we had with them as far as wait times, was on check-day. We ended up sneaking over to the far, far side of the resort and used the service elevator as we almost missed our sunwing group-ride back to the airport. Overall, this was a fun atmosphere, warm in the day, cooler at night, and mornings were wonderful. Suggested improvements: 1. I wish they'd had coffee machines in the room. 2. I wish people didnt pee in the pool (uncontrollable for the resort owner, I know) 3: Offer up some better well vodka 4. Bring in a larger variety of entertainment.(Karaoke is always fun for all) 5. calm down your ocean (haha also uncontrollable) 6: Bring in a better executive chef for your ala carte restaurants More>

great place
janette l., pelham
Thu Aug 18 08:34:30 EDT 2016
I was at the emerald bay in april 2016. Loved it can't say enough about it. It was the most relaxing week I have ever had was recovering from knee surgery and had no problems negotiating about. room was comfy and clean. Food had something for everyone. Looking forward to another visit love riu resorts. More>

Good for the Price
MellyDave,
Thu Aug 18 08:33:18 EDT 2016
Customer service: excellent. Most customer service has been excellent, even on par with five star resorts I have been to. Except for pool side/beach side service, which is a little limited - excellent when it is there but not always available. The staff are extremely friendly and professional. We have been very pleased. Food: OK to Good but repetitive The buffet is pretty good. We have food allergies and restrictions and have still managed to eat well. The one area that seems lacking is cooked vegetables. More variety other than zucchini would be so very welcome. If you are a fries, hot dog and burger fan you will be happy. The pizza also looked good. I am a more adventurous eater and prefer less mainstream foods, I was able to find a variety of foods and seafoods with a bit of effort. By the 5th day, I was very much done with the exact same foods being served every day. We tried the Tobasco specialty restaurant and it wasn't very good. We didn't bother with the Asian specialty restaurant. Honestly, it seemed unnecessary since the buffet was ok. Plus we didn't have to bother with a reservation time with the buffet. BBQ night was amazing. They finally served oodles of Mexican food, which was delicious. Don't let the lineup dissuade you, it moves fast and it is a good opportunity to meet new people. Cleanliness: Great Much effort is put into keeping the resort clean. Bar tenders also take extra precautions and are very sanitary. This is so appreciated! Rooms: OK The rooms are serviceable. They're nothing fancy; just basic hotel rooms but the views are amazing. We highly recommend sleeping with the patio door open. The sound of the waves is excellent white noise that will help drown out the sounds coming from the elevators and hallways. The TVs are small with bad sound. Beds & Bedding: Poor The pillows are dismal and the ones we had should have been thrown out long ago. We requested extra pillows and that helped - at least you could stack them. The bed was firm but not totally comfortable and very bouncy. There is no turning over without your partner knowing. Still I would rather have that than a soft bed. The sheets are a bit scratchy so don't skimp on sunscreen or you will have a rough sleep. However, for the price these things seem minor. The toiletries are limited but I prefer my own anyway. The rooms are clean. The mini-bar is only restocked every other day. This doesn't matter unless you drink a lot of water. In that case, you have to call the front desk or go to the desk to request water refill in your room. Bottled water is also not readily available at the bars. Basically, unless you make nice with a staff member, the only place to get bottled water is your room. There are no kettles or coffee on the room. So if you like a cup of tea before bed or prefer coffee in your room, you are out of luck. WIFI: OK The Wifi is ok in the lobby and lower lobby and even parts of the beach and poolside. Having to re-enter the password all the time is no fun. Wifi in the rooms would be awesome but on the 14th floor that was a no-go. There are Mexican people staying at the resort, which is fantastic. It's nice to meet people that live here and chat with them. Plus it's nice to hear more Spanish and get a few little lessons here and there. Although the resort experience is still quite isolated from the local culture at least you get a little glimpse from staying on the same place as Mexican families and newly weds. Even speaking a little Spanish will put giant smiles on the faces of the kids! Coffee: Good The Sports Bar is a great place to have your morning coffee and is better quality than what is available in the buffet. Leo made us lattes and espresso every morning, it's quiet there in the morning and the wifi is good. This was a lovely morning routine for us. The jacuzzi didn't seem worth the effort to walk to the spa. The jets were a tad awkward and the pools were too tepid. Also, the saunas are segregated by gender so if you're a man-woman couple you cannot sauna together. This resort isn't big on communications. We never found info about the spa and what it offered. Finding out about activities was hit and miss and even when we found a schedule, we didn't know where things were happening. There are great massages for 20 USD available on the beach. Well worth the price and a nice way to start the day. More>

Hot summer 2016
Ibarra1999, Baldwin Park, California
Wed Aug 17 15:25:48 EDT 2016
We were there for 7 days. The food was good. The staff was very kind and friendly.. Our view was vey Nice got to see the sunset!!! The elevator We're not the best.. We felt safe walking along the beach at night . More>



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