Mazatlan

Riu Emerald Bay


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True to the RIU tradition, guests can expect exceptional dining, friendly service, comfortable accommodations and exciting entertainment at the fabulous Riu Emerald Bay. The charm of Mazatlan is nearby, with world-class fishing, fantastic golf courses, and excellent dining.

This family-friendly resort has many activities and excitement for kids. Children will enjoy their very own swimming pool and playground. RiuLand Mini-Club has numerous children's activities. Adults can relax with a refreshing treatment at Renova Spa or lounge with a tropical drink at the swim-up bar. Complimentary 24-hour WiFi is also available in the common areas of the resort (available in rooms for an additional charge).

Dining choices include buffet, Asian, Mexican, and Italian. A full American breakfast buffet, on-the-spot cooking stations, and a continental breakfast are available in the morning. A wide selection of pizzas, pastas, salads, and hot and cold buffets are served for lunch. Unlimited domestic drinks are included, as well as a stocked minibar and liquor dispenser in each room.

Exceptional Values!
Family: Kids 12 and under Stay and Eat Free (valid 1/2-4/30/16) when sharing room with 2 adults.

Find more information about Riu Hotels & Resorts.

Learn more about Mazatlan.
HOTEL LOCATION
Address: Calzada Camarón Sábalo Cuartel 25,
Colonia Cerritos, Mazatlan
SIN

MX
Fax: 610-359-6625
Website Address: www.riu.com
HOTEL FACILITIES
Barber / Beauty Salon
Meeting Rooms
Pools
Number of Pools: 1
Outdoor Pools: 1     
Swimming pool with adjoining jacuzzi and swim-up bar & kids pool.
Health Club / Spa
Massage: Additional Charge
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
The Riu Emerald features four retaurants, five bars, spa and disco. Beach:
Total Rooms: 716
Year Opened: 0 Credit Cards:
ROOM TYPES
SUPERIOR OCEAN VIEW ROOM
Other Amenities -
STANDARD PARTIAL OCEAN VIEW
2 story strandard, 2 sofa beds on 1st floor, King on second floor, Balcony or terrace, Partial ocean-view, Mini-bar, Liquor dispenser, Satellite TV on each floor, Bathroom on each floor, Bathtub, Shower, Double sink, Vanity mirror, Amenities kit
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
SUITE OCEAN VIEW W/JACUZZI
King bed, Ocean-view, Balcony or terrace with jacuzzi, Split-level living room with sofa (no sofa bed), Mini-bar, Liquor dispenser, Satellite TV, In-room safe, Walk-in closet, Hydromassage bathtub, Shower cabin, Bidet, Vanity mirror, Amenities kit.
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
STANDARD OCEAN VIEW FAMILY
King and 1 double, Slightly larger that the Standard Room, Balcony or terrace, Ocean-view, Mini-bar, Liquor dispenser, Satellite TV, In-room safe, Bathtub, Shower, Double Sink, Vanity mirror, Hairdryer, Amenities kit, Iron/ironing board.
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
JUNIOR SUITE OCEAN VIEW
King bed, Larger balcony or terrace, Ocean-view, Mini-bar, Liquor dispenser, Satellite TV, In-room safe, Bathtub, Shower, Vanity mirror, Hairdryer, Amenities kit, Iron/ironing board.
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
STANDARD OCEAN VIEW ROOM
King or 2 doubles, Balcony or terrace, Ceiling fan, Mini-bar, Liquor dispenser, Satellite TV, In-room safe, Bathtub, Shower, Vanity mirror, Double sink, Amenities kit, Iron/ironing board, Hairdryer.
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
STANDARD ROOM
King or 2 doubles, Balcony or terrace, Ceiling fan, Mini-bar, Liquor dispenser, Satellite TV, In-room safe, Bathtub, Shower, Vanity mirror, Double sink, Amenities kit, Iron/ironing board, Hairdryer
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
DINING
Riu Emerald Bay features 1 meal plan options:
All Meals, Drinks & Tips-Four Restaurants/Five Bars
There are 4 Restaurants at Riu Emerald Bay:
Main Restaurant -
Grill Steakhouse Restaurant -
Mexican Restaurant -
Asian Restaurant -
ACTIVITIES & ENTERTAINMENT
Nightly Activities & Entertainment:
Disco, Liive Music, Live Shows
CHILDREN'S PROGRAMS
Miniclub

Children's Facilities
PlayGround
Children's Pool

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
120 Recommend
120 past Apple Vacationers would recommend Riu Emerald Bay to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 2797reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Relaxing vacation
Funinthesunforme, Toronto, Canada
Wed Nov 30 18:16:20 EST 2016
My wife and I just returned last night. We have travelled south for the past 23 years and have stayed in several riu resorts. Riu emerald although very nice, overall it didn't compare to the others we have stayed at. The check in was quick and easy, unfortunately it took us a very long time just to get to our room because of the slow, small and inadequate elevators. We arrived on a tuesday and hotel seemed half full but by Thursday the hotel filled up very quickly with locals. On numerous occasions we had to take the stairs due to the overcrowding, thankfully we were only on the 4th floor. My wife has a knee injury so walking the stairs made this very difficult. The room was plain with no colours but it was clean and we had a beautiful ocean view room. It was equipped with a small fridge stocked with water, pop and beer. Liquor dispenser was also located just above. The buffet was clean and the staff was amazing. They worked really hard, from the cooks, the waiters and the cleaning staff. I was really impressed. Bravo to all at the restaurants. The food was very good with a large selection available for all types of people. There are only 3 al la carte restaurants, chinese, Mexican, Italian, unfortunately 2/3 were buffets. I was disappointed we had to serve ourselves. The beach was nice and clean. You can walk into the water for about 10 meters before it got deep. The waves can be fun but at times but they can become a little strong. Be careful of the jellyfish, our friend was stung, if you do get stung walk over to the lifeguard, he has a vodka spray that will take the discomfort away. The pools are nice and clean but overcrowded and loud. I love to keep busy especially with beach vollyball but it was non existent. I'm very disappointed with the hotel staff responsible for organizing the games. In the brochures the hotel offers beach water crafts but we were told they no longer offer these activities. Riu should be taking this feature off your site. The evening entertainment was poor, and was mostly in Spanish due the number of locals at the resort. Not fair for the english speaking guests especially the children that look forward to some entertainment before bed. This riu was nice but I would rate this resort a 4 star. It appears that that reasort is catering to all locals only. I dont mind vacationing with locals, most of them were very pleasant even with limited english, but it was over crowded and I found a few very rude. Budding into food service lines and taking pool chairs that had towels on them...wow! Overall, I had a nice time and would return. Just hoping some changes are made in the near future.

Lovely winter getaway
gill073, Nanaimo, Canada
Wed Nov 30 17:33:35 EST 2016
We returned from Mazatlan just last week ,hotel is fabulous all view rooms and excellent views of beach. And sunset.very clean and great surroundings ...staff really great never waited for room service or drinks at the beach or specially bars.water was so clear and not rough we could swim all day ...pools were not crowded and there were no towels to save chairs ...plenty of them all around really great hotel we would go back.

After third visit. Food and somethings even better. Brilliant views.
brianpK8945BE, Whitby, Canada
Mon Nov 28 20:49:23 EST 2016
Well, 3rd time there. I have never been to the same place 3 times and that must say something. Everything I have stated before, but somethings were even better. Better selection and variety of food at the buffet. Spent 4 nights in one of the Whirlpool Suite. Absolutely amazing. Almost a small apartment size. Most comfortable bed in the resort. Views never get boring and seeing the birds glide within feet of the balcony was amazing. Sunsets from the outside hot tub with a cold beer in hand. Priceless. Still a great price compared to many resorts. Very, very good, but do not expect a high 5 star. But that 5 star with more fine cuisine would not have all the boxes crossed like this place. 98% of the rooms. Amazing view. Great sound of the ocean with the patio door open. Great beach to walk for miles. Water clean and clear. Small village to walk to and explore near by with decent prices on most things. Service was friendly even though resort was full and went during a 4 day National Mexican holiday. Busy, but still peaceful and cannot wait to go again.

Stunning sunsets every night
Danna B, Kamloops, Canada
Mon Nov 28 13:48:10 EST 2016
Pros: The beach is beautiful and you can walk for miles. While we were there the weather was spectacular each day, and the sunsets were breathtaking. The hotel is really well maintained. The the views from the rooms are incredible. Great resort for families. Food was good at the buffets, and the Mexican restaurant. Drinks were great. All but the bar pool were really clean. Property was very clean and well maintained. Wifi was great by the pools and in the lobby, and sometimes on the balcony. Staff was very helpful. City tour was great. Cons: Asian restaurant was not great. Elevators are slow, but chill out, you're on vacation. There are lots of kids/families, so be patient. The bar pool was murky from throngs of people drinking in it all day long, and I wasn't setting foot in there. The other pools were very clean. The bed wasn't super comfortable, and the bedding wasn't great either, but we were so tired it didn't matter much. Stone Island tour wasn't worth it. Long day, not great activities, I would have preferred to just hang out at the hotel instead. Other info: This is a very popular resort for Mexicans, and we were there during a Mexican long weekend, so it was super busy. This was my first Mexican vacation that actually felt like a Mexican vacation. Every other popular location is so westernized, you don't get a sense of the culture. I've read several reviews of this place complaining about the "locals." Get over it. If this resort was a four hour drive from my house you can bet I'd be there on a long weekend. Take some time to speak to the locals, learn some Spanish and chill out. That's my advice.

Nice hotel
rlburk47, Osoyoos, Canada
Sun Nov 27 11:29:12 EST 2016
The hotel has a great beach, fantastic for kids and adults. You can walk out for a long way without a sharp drop off. The rooms were clean and had a stocked fridge with pop and water. The hotel is definitely one of the better hotels in the area. The negatives are the very very slow elevator and lineups. one a la carte restaurant. My wife found some food a little to spicy. The drinks were disappointing ( bottom shelf ) . We had to go get our own. The staff were great , always helpful and smiling. The pool bar was full of bees so stand near by was annoying. The pool was so cloudy we did not get in. Did not help watching young locals flick ashes from cigarettes into the pool and on the pool deck. Seriously can not make that up. Perhaps a better filter system and a no smoking in the pool and area would help to provide a cleaner environment!!! Public bathrooms were never dirty and always someone around to clean. Asian restaurant was excellent. Main buffet had a very large selection of food, if you could not find something to eat there, then you will never be satisfied were ever you go. Overall would go back again Hope this helps



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