Mazatlan

Riu Emerald Bay


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All Inclusive    

Exceptional Values!
Honeymoon: Surprise gift in room, small bottle of Tequila, king bed (subject to availablity at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availablity and upon request), $40 USD spa credit in Ocean Harmony massage for two (50 min), per adult, per person, per stay. This discount does not apply with other promotions and discounts.

Family: Kids 12 and under Stay and Eat Free (valid 1/2-4/30/17) when sharing room with 2 adults.

True to the RIU tradition, guests can expect exceptional dining, friendly service, comfortable accommodations and exciting entertainment at the fabulous Riu Emerald Bay. The charm of Mazatlan is nearby, with world-class fishing, fantastic golf courses, and excellent dining.

This family-friendly resort has many activities and excitement for kids. Children will enjoy their very own swimming pool and playground. RiuLand Mini-Club has numerous children's activities. Adults can relax with a refreshing treatment at Renova Spa or lounge with a tropical drink at the swim-up bar. Complimentary 24-hour WiFi is also available in the common areas of the resort (available in rooms for an additional charge).

Dining choices include buffet, Asian, Mexican, and Italian. A full American breakfast buffet, on-the-spot cooking stations, and a continental breakfast are available in the morning. A wide selection of pizzas, pastas, salads, and hot and cold buffets are served for lunch. Unlimited domestic drinks are included, as well as a stocked minibar and liquor dispenser in each room.

Find more information about Riu Hotels & Resorts.

Learn more about Mazatlan.
HOTEL LOCATION
Address: Calzada Camarón Sábalo Cuartel 25,
Colonia Cerritos, Mazatlan
SIN

MX
Fax: 610-359-6625
Website Address: www.riu.com
HOTEL FACILITIES
Barber / Beauty Salon
Meeting Rooms
Pools
Number of Pools: 1
Outdoor Pools: 1     
Swimming pool with adjoining jacuzzi and swim-up bar & kids pool.
Health Club / Spa
Massage: Additional Charge
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
The Riu Emerald features four retaurants, five bars, spa and disco. Beach:
Total Rooms: 716
Year Opened: 0 Credit Cards:
ROOM TYPES
STANDARD OCEAN VIEW ROOM
King or 2 doubles, Balcony or terrace, Ceiling fan, Mini-bar, Liquor dispenser, Satellite TV, In-room safe, Bathtub, Shower, Vanity mirror, Double sink, Amenities kit, Iron/ironing board, Hairdryer.
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
STANDARD ROOM
King or 2 doubles, Balcony or terrace, Ceiling fan, Mini-bar, Liquor dispenser, Satellite TV, In-room safe, Bathtub, Shower, Vanity mirror, Double sink, Amenities kit, Iron/ironing board, Hairdryer
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
SUPERIOR OCEAN VIEW ROOM
Other Amenities -
STANDARD PARTIAL OCEAN VIEW
2 story strandard, 2 sofa beds on 1st floor, King on second floor, Balcony or terrace, Partial ocean-view, Mini-bar, Liquor dispenser, Satellite TV on each floor, Bathroom on each floor, Bathtub, Shower, Double sink, Vanity mirror, Amenities kit
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
SUITE OCEAN VIEW W/JACUZZI
King bed, Ocean-view, Balcony or terrace with jacuzzi, Split-level living room with sofa (no sofa bed), Mini-bar, Liquor dispenser, Satellite TV, In-room safe, Walk-in closet, Hydromassage bathtub, Shower cabin, Bidet, Vanity mirror, Amenities kit.
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
STANDARD OCEAN VIEW FAMILY
King and 1 double, Slightly larger that the Standard Room, Balcony or terrace, Ocean-view, Mini-bar, Liquor dispenser, Satellite TV, In-room safe, Bathtub, Shower, Double Sink, Vanity mirror, Hairdryer, Amenities kit, Iron/ironing board.
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
JUNIOR SUITE OCEAN VIEW
King bed, Larger balcony or terrace, Ocean-view, Mini-bar, Liquor dispenser, Satellite TV, In-room safe, Bathtub, Shower, Vanity mirror, Hairdryer, Amenities kit, Iron/ironing board.
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
DINING
Riu Emerald Bay features 1 meal plan options:
All Meals, Drinks & Tips-Four Restaurants/Five Bars
There are 4 Restaurants at Riu Emerald Bay:
Asian Restaurant -
Main Restaurant -
Grill Steakhouse Restaurant -
Mexican Restaurant -
ACTIVITIES & ENTERTAINMENT
Nightly Activities & Entertainment:
Disco, Liive Music, Live Shows
CHILDREN'S PROGRAMS
Miniclub

Children's Facilities
PlayGround
Children's Pool

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
135 Recommend
135 past Apple Vacationers would recommend Riu Emerald Bay to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 3006reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
First visit to Riu Emerald Bay
Peter F, Altona, Canada
Mon Mar 20 17:51:27 EDT 2017
This place has great staff and great food. The entertainment was not our style, very loud and meaningless. The live band on site was pretty good. We went downtown one day to see Mazatlan, good to see that the place is active and safe.

Love this resort.
gaby123337, Williams Lake, Canada
Sun Mar 19 09:59:59 EDT 2017
First time to Mazatlan and stayed here. Beautiful room all ocean view . amazing resort, very clean. The food at the buffet is first class. I personally thought Wow for the price its very amazing. You also can just walk out of the resort and catch a city bus downtown . Mazatlan is very beautiful and seemed very safe. Only tough part was you have to go down quite early to get a spot at one of the pools. Beach is long and beautiful . I want to go back with my family again soon .

Perfect!
Karen W,
Sun Mar 19 07:41:27 EDT 2017
This hotel was the perfect place to be! I was a little concerned as we always travel to smaller resorts (under 250) rooms. We never felt crowded with people, never waited in line to eat or drink. Room was done early every day. The towel art everyday was something I would look forward to .The elevator was never a problem any time of the day. The staff is amazing , my husband loved the towel lady, everyone had a smile and they work so hard. The gentleman at the front gate was awesome, always had time for a chat.

2nd RIU Site - Two For Two
ktm_scott, Rockwall, Texas
Sat Mar 18 20:45:38 EDT 2017
We really enjoyed this property. After reading the vast majority of very positive reviews and finally experiencing the place for myself, I've come to the conclusion that the negative reviewers are either travel rookies or simply forgot where the traveled to. My observations follow. We bought a package that included transport from the airport to the resort. If you are going and have such a package, do your best to ignore the hawkers hyping other properties. Go STRAIGHT to the curbside area and do not stop at the official looking travel info desk. They will claim they represent RIU and a host of other properties. Just ignore them. The ride to the resort was a only 30 or so minutes with just one stop two minutes from the RIU site. The driver was friendly and helpful with bags. I tipped him $5USD. The property is very clean. In fact, you will observe staff cleaning something somewhere on the property on any day. Check-in was quick and painless for us, although I did see lines at the desk a few days; just depends on when you arrive and how many others arrive with you. All rooms have an ocean view. Don't pay extra for one. Some guests told me their agent upcharged them for an ocean view room. Our room was spacious and very clean. On the south end of the tower, the rooms ending in 37 (ours was 837) are almost double the other rooms' sizes and have two balconies. 837 has a king size bed. The mattress was woefully soft and the pillow pretty flat. I requested an additional pillow with a note and 50 pesos on my pillow for the housekeeper. I returned to find three additional pillows. There are several swimming pools, including an adults only pool on the north end of the resort. All appeared clean and the crowds and staff were all engaging. I recommend putting towels out on the lounges you want early if you want lounges near the pool. The towel hut opens at 8am. I kept my towels from the day before and saved my spots in the morning after my gym time, then exchanged them for fresh towels after the hut opened while another in my party held on to the lounges. The best spots go fast and early. I'm an early riser, so it was no big deal for me to be there early to snag a prime spot. There are a few a la carte restaurants (Italian, Asian, Mexican) and the main buffet restaurant. We actually preferred the buffet to the others. There was always a large variety and the food was consistently very good. The other restaurants are quieter, but they must be reserved the day you want to dine there. Reservations can be made at the check-in desk beginning at 7am daily. The food is probably all cooked in the same kitchen, but in the buffet, you aren't limited to the type of cuisine the reservation restaurants serve. The fitness center is in a separate building. You'll get a 1/4 mile walk worth of exercise just getting to and from. It's a pretty basic facility with 3 treadmills, 3 ellipticals, a few stationary bikes and some multi-weight machines. Officially opening daily at 7am, it suited my needs. The staff opened daily for me at 6:30am. The majority of the guests seemed to be Canadian with Mexicans next. We were the token Texans. There were LOTS of children and large family groups during our 7 day stay. Elevators: The comments about slow elevators are pretty much correct They are slow during rush periods. There are two banks of three elevators and a solo car on each end of the resort for a total of 8 cars. They move fast, but there are a lot of guests. Be patient. You're on vacation. Shower pressure was great and the water very hot. Do not drink the tap water. Bottled water sodas, beer, and liquor (gin, tequila, vodka, and rum) are provided in your room as part of the all-inclusive package. We brushed our teeth with bottled water. The toilet paper is good. No need to bring your own to avoid stinky fingers. The television was entirely Spanish except for Fox News Channel. There was no clock in my room. There are few electrical outlets. Those that are available are 110V. I brought a small power strip. The internet service is adequate and free. I got download speeds as high as 6M, but WiFi isn't generally available in the guest rooms. I actually got service sitting on my balcony. Overall, I give this resort high marks. I've traveled the globe and have over 2 million miles on American Airlines alone. I've seen it all. I read some comments that this was not a 5-star resort. In Mexico it is! Remember where you are, what you're paying, and keep it all in perspective. Tipping Yes, it's an all-inclusive resort, but these people work long hard days for very little. Besides, the US dollar is very strong against the Mexican peso. An easy conversion reference is to drop a zero and cut it in half. 20 pesos = $1 US. 50 pesos = $2.50 US. A buck or two means a lot more to these people than it does to me. I tipped as follows: Housekeeping: 50 pesos on my pillow daily (in case the staff changes during my stay) Bartenders: 20 pesos on my first round and another 20 after a few rounds, repeatedly. The bartenders will remember your drinks and are very friendly with quick service. Buffet waitstaff: 20-40 pesos (there were 2 in my party) These folks were very engaging and helpful with drinks, refills, and recommendations. A-la carte restaurant waitstaff: 50 pesos

Great vacation!
pattikeen, Vancouver, Canada
Sat Mar 18 18:09:09 EDT 2017
We traveled with our 16yr old daughter we all had an amazing time. The hotel its self was great with lots of choices for everyone. The staff is amazing so friendly and helpful always a smile to be had. Tony and the rest of the Rec staff were so much fun. I really do not have a bad thing to say about anything we will be back!



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