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Mazatlan

Riu Emerald Bay


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All Inclusive    

Exceptional Values!
Family: Kids 12 and under Stay and Eat Free (valid 1/2-12/23/15).

True to the RIU tradition, guests can expect exceptional dining, friendly service, comfortable accommodations and exciting entertainment at the fabulous Riu Emerald Bay. The charm of Mazatlan is nearby, with world-class fishing, fantastic golf courses, and excellent dining.

This family-friendly resort has many activities and excitement for kids. Children will enjoy their very own swimming pool and playground. RiuLand Mini-Club has numerous children's activities. Adults can relax with a refreshing treatment at Renova Spa or lounge with a tropical drink at the swim-up bar.

Dining choices include buffet, Asian, Mexican, and Italian. A full American breakfast buffet, on-the-spot cooking stations, and a continental breakfast are available in the morning. A wide selection of pizzas, pastas, salads, and hot and cold buffets are served for lunch. Unlimited domestic drinks are included, as well as a stocked minibar and liquor dispenser in each room.

Find more information about Riu Hotels & Resorts.

Learn more about Mazatlan.
HOTEL LOCATION
Address: Calzada Camarón Sábalo Cuartel 25,
Colonia Cerritos, Mazatlan
SIN

MX
Fax: 610-359-6625
Website Address: www.riu.com
HOTEL FACILITIES
Barber / Beauty Salon
Meeting Rooms
Pools
Number of Pools: 1
Outdoor Pools: 1     
Swimming pool with adjoining jacuzzi and swim-up bar & kids pool.
Health Club / Spa
Massage: Additional Charge
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
The Riu Emerald features four retaurants, five bars, spa and disco. Beach:
Total Rooms: 716
Year Opened: 0 Credit Cards:
ROOM TYPES
JUNIOR SUITE OCEAN VIEW
King bed, Larger balcony or terrace, Ocean-view, Mini-bar, Liquor dispenser, Satellite TV, In-room safe, Bathtub, Shower, Vanity mirror, Hairdryer, Amenities kit, Iron/ironing board.
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
STANDARD OCEAN VIEW ROOM
King or 2 doubles, Balcony or terrace, Ceiling fan, Mini-bar, Liquor dispenser, Satellite TV, In-room safe, Bathtub, Shower, Vanity mirror, Double sink, Amenities kit, Iron/ironing board, Hairdryer.
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
STANDARD ROOM
King or 2 doubles, Balcony or terrace, Ceiling fan, Mini-bar, Liquor dispenser, Satellite TV, In-room safe, Bathtub, Shower, Vanity mirror, Double sink, Amenities kit, Iron/ironing board, Hairdryer
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
MRKTG
Other Amenities -
Kitchen
STANDARD PARTIAL OCEAN VIEW
Other Amenities -
Kitchen
SUPERIOR OCEAN VIEW ROOM
Other Amenities -
Kitchen
STANDARD PARTIAL OCEAN VIEW
2 story strandard, 2 sofa beds on 1st floor, King on second floor, Balcony or terrace, Partial ocean-view, Mini-bar, Liquor dispenser, Satellite TV on each floor, Bathroom on each floor, Bathtub, Shower, Double sink, Vanity mirror, Amenities kit
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
SUITE OCEAN VIEW W/JACUZZI
King bed, Ocean-view, Balcony or terrace with jacuzzi, Split-level living room with sofa (no sofa bed), Mini-bar, Liquor dispenser, Satellite TV, In-room safe, Walk-in closet, Hydromassage bathtub, Shower cabin, Bidet, Vanity mirror, Amenities kit.
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
STANDARD OCEAN VIEW FAMILY
King and 1 double, Slightly larger that the Standard Room, Balcony or terrace, Ocean-view, Mini-bar, Liquor dispenser, Satellite TV, In-room safe, Bathtub, Shower, Double Sink, Vanity mirror, Hairdryer, Amenities kit, Iron/ironing board.
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
DINING
Riu Emerald Bay features 1 meal plan options:
All Meals, Drinks & Tips-Four Restaurants/Five Bars
There are 4 Restaurants at Riu Emerald Bay:
Mexican Restaurant -
Asian Restaurant -
Main Restaurant -
Grill Steakhouse Restaurant -
ACTIVITIES & ENTERTAINMENT
Nightly Activities & Entertainment:
Disco, Liive Music, Live Shows
CHILDREN'S PROGRAMS
Miniclub

Children's Facilities
PlayGround
Children's Pool

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
120 Recommend
120 past Apple Vacationers would recommend Riu Emerald Bay to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 2367 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Beautiful
Lindsay D,
Thu Feb 04 12:51:41 EST 2016
Recently stayed there for 2 weeks with family. In the family there is 2 kids ages 14&11, and a set of grandparents, food was fantastic the entertainment team was a amazing with our kids. The elevators suck. You could wait awhile for them. We were lucky and only on the 3rd floor so we took the stairs most of the time. Beach is beautiful. Not much shopping on the resort. This was our first trip and would go back. More>

Beautiful property with Maintenance concerns
Den and Mar F, Toronto
Thu Feb 04 11:33:54 EST 2016
We really enjoyed our stay at Riu Emerald Bay. The property is outstanding. The rooms are a good size with wonderful ocean views. (Try to stay above the 6th floor) We ate at all the restaurants and found the quality fo the food to be very good and variety was excellent. The hotel was very clean and the staff were friendly and polite. Those were the positives. We gave it a 4 star rating instead of a 5 because of the issues below. Our first night (on the 18th floor) the water pipes (toilet and sinks) were clanging endlessly. At 4 AM we finally called the front desk who sent maintenance to have a look. Of course it had stopped by then however I had recorded the noise for him and for the front desk in the morning. Soon after he left it began again. They did change our room for us the next day. One of the sinks in the new room was clogged and this was mentioned to the staff. It was never fixed during our stay and wasn't a major inconvenience as there were two in the bathroom. One day when we returned to our room it obviously had not been cleaned. They did however restock the bar and fridge. I called the front desk and they advised the cleaning staff had gone for the day but brought us up a couple of clean towels. They told me I had put the "Do Not Disturb" sign on the door which is not true. Why would I complain about it and who restocked the bar and the fridge? Would have been nice to have received an apology for any of the inconveniences that we had to deal with during our vacation. I thought a 5 star hotel would have some conditioner, lotion, body wash available but that was not the case. They did offer shampoo in a dispenser in the shower and asmall bar of soap on the sink. No free WiFi in the rooms. Good free WiFi in the lobby and pool area. More>

Fantastic resort...Would definitely go back!!
JamieLee5555, Edmonton, Canada
Wed Feb 03 14:18:31 EST 2016
This resort is stunning! It is in a quiet edge of Mazatlán where there is time to relax in peace. Every room has an ocean view overlooking the beach and property that is well maintained. The staff members made this trip amazing. They were friendly and wanted to go above and beyond to make sure we had a great trip. I went with 12 friends and we had no issues checking in or problems with the rooms. All of us were on the same floor and could get into the ala carte restaurants at the same time. The food is great. I have been to countless all inclusive buffets and this resort had tons of options for places to eat. We stayed for a week and that was not long enough to time to take advantage of all the pools and activities they had for the guests. Ignore all the negative reviews. Those people are expecting to be treated like Kings... I've been to every major city in Mexico and this is definitely one of the best trips and places I have been yet! The beaches are gorgeous. The sand is not hard and rocky like Puerto Vallarta, but it does have a minor rip tide just like any resort on the Pacific Ocean. Go to the hotel zone and visit Señor Frogs. We had the time of our life with the awesome staff. Definitely would recommend for everyone! Great food, entertainment, luxury and fun!! More>

Beautiful Hotel
shinamathers, Abbotsford, British Columbia
Tue Feb 02 18:56:56 EST 2016
Absolutely beautiful resort. Upon arrival from the airport we were greeted in our bus with hotel staff giving us our wrist bands and explaining the check in process, which was extremely organized. Our was on the 20th floor, which had the most stunning view of the pools and ocean. Our room was very spacious with a Jacuzzi tub on our balcony. Beer, pop, water and hard liquor were in the room at our disposal. Refilled every two days, but could call front desk and have more delivered. The room could've used snacks. Food was decent. Lots of variety, but by day 3 the buffet was getting a little tiresome. Two a la cart restaurants, one Asian inspired and one Mexican. Asian restaurant was excellent, but the Mexican not so much. 4 pools to choose from, all beautiful. Beach was beautiful with lots of palm trees for shade and close to bar. Grounds were beautifully maintained. Everyone that worked there was friendly, hospitable and gracious, that alone won us over. All in all, we would go back to the RIU any time. More>

LOVED THIS RESORT AND LOCATION
Michalczyk,
Tue Feb 02 15:11:29 EST 2016
Great hotel with wonderful and very helpful staff. Food is great and lots of variety. Nobody got sick from the food at this hotel but got food poisoning on Sunwing flight WG570 on Jan 29/16 returning to Calgary. You see the staff always working hard to keep this facility, the grounds, chairs etc. very clean. We have recommended this hotel to other people and would definitely return. Did not think too much of the nightly entertainment though and would like to have had more sport activities offered like tennis courts. More>



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and Apple Vacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
  APPLE RATINGS:    Exceptional Standard of Service & Quality;    Luxurious;
    Superior First Class;    First Class;    Comfortable;    Modest
    Superior to other hotels with the same rating;    Superior to other hotels with the same rating