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Mazatlan

Riu Emerald Bay


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True to the RIU tradition, guests can expect exceptional dining, friendly service, comfortable accommodations and exciting entertainment at the fabulous Riu Emerald Bay. The charm of Mazatlan is nearby, with world-class fishing, fantastic golf courses, and excellent dining.

This family-friendly resort has many activities and excitement for kids. Children will enjoy their very own swimming pool and playground. RiuLand Mini-Club has numerous children's activities. Adults can relax with a refreshing treatment at Renova Spa or lounge with a tropical drink at the swim-up bar. Complimentary 24-hour WiFi is also available in the common areas of the resort (available in rooms for an additional charge).

Dining choices include buffet, Asian, Mexican, and Italian. A full American breakfast buffet, on-the-spot cooking stations, and a continental breakfast are available in the morning. A wide selection of pizzas, pastas, salads, and hot and cold buffets are served for lunch. Unlimited domestic drinks are included, as well as a stocked minibar and liquor dispenser in each room.

Exceptional Values!
Family: Kids 12 and under Stay and Eat Free (valid 1/2-4/30/16) when sharing room with 2 adults.

Find more information about Riu Hotels & Resorts.

Learn more about Mazatlan.
HOTEL LOCATION
Address: Calzada Camarón Sábalo Cuartel 25,
Colonia Cerritos, Mazatlan
SIN

MX
Fax: 610-359-6625
Website Address: www.riu.com
HOTEL FACILITIES
Barber / Beauty Salon
Meeting Rooms
Pools
Number of Pools: 1
Outdoor Pools: 1     
Swimming pool with adjoining jacuzzi and swim-up bar & kids pool.
Health Club / Spa
Massage: Additional Charge
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
The Riu Emerald features four retaurants, five bars, spa and disco. Beach:
Total Rooms: 716
Year Opened: 0 Credit Cards:
ROOM TYPES
JUNIOR SUITE OCEAN VIEW
King bed, Larger balcony or terrace, Ocean-view, Mini-bar, Liquor dispenser, Satellite TV, In-room safe, Bathtub, Shower, Vanity mirror, Hairdryer, Amenities kit, Iron/ironing board.
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
STANDARD OCEAN VIEW ROOM
King or 2 doubles, Balcony or terrace, Ceiling fan, Mini-bar, Liquor dispenser, Satellite TV, In-room safe, Bathtub, Shower, Vanity mirror, Double sink, Amenities kit, Iron/ironing board, Hairdryer.
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
STANDARD ROOM
King or 2 doubles, Balcony or terrace, Ceiling fan, Mini-bar, Liquor dispenser, Satellite TV, In-room safe, Bathtub, Shower, Vanity mirror, Double sink, Amenities kit, Iron/ironing board, Hairdryer
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
MRKTG
Other Amenities -
Kitchen
STANDARD PARTIAL OCEAN VIEW
Other Amenities -
Kitchen
SUPERIOR OCEAN VIEW ROOM
Other Amenities -
Kitchen
STANDARD PARTIAL OCEAN VIEW
2 story strandard, 2 sofa beds on 1st floor, King on second floor, Balcony or terrace, Partial ocean-view, Mini-bar, Liquor dispenser, Satellite TV on each floor, Bathroom on each floor, Bathtub, Shower, Double sink, Vanity mirror, Amenities kit
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
SUITE OCEAN VIEW W/JACUZZI
King bed, Ocean-view, Balcony or terrace with jacuzzi, Split-level living room with sofa (no sofa bed), Mini-bar, Liquor dispenser, Satellite TV, In-room safe, Walk-in closet, Hydromassage bathtub, Shower cabin, Bidet, Vanity mirror, Amenities kit.
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
STANDARD OCEAN VIEW FAMILY
King and 1 double, Slightly larger that the Standard Room, Balcony or terrace, Ocean-view, Mini-bar, Liquor dispenser, Satellite TV, In-room safe, Bathtub, Shower, Double Sink, Vanity mirror, Hairdryer, Amenities kit, Iron/ironing board.
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
DINING
Riu Emerald Bay features 1 meal plan options:
All Meals, Drinks & Tips-Four Restaurants/Five Bars
There are 4 Restaurants at Riu Emerald Bay:
Mexican Restaurant -
Asian Restaurant -
Main Restaurant -
Grill Steakhouse Restaurant -
ACTIVITIES & ENTERTAINMENT
Nightly Activities & Entertainment:
Disco, Liive Music, Live Shows
CHILDREN'S PROGRAMS
Miniclub

Children's Facilities
PlayGround
Children's Pool

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
120 Recommend
120 past Apple Vacationers would recommend Riu Emerald Bay to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 2736 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Nice hotel, but wrong time of year to go
D2wilson, Yakima, Washington
Tue Sep 13 14:45:46 EDT 2016
We traveled from Sept. 3-11th. Let me start by saying that it was extremely hot and humid this time of the year. The Riu doesn't air condition their lobby, but the restrooms, restaurants and sports bar were air conditioned. I have read people's comments about the elevators and they are true. During the first 6 days we were there, the air conditioning didn't work in the elevators and the air inside was stifling. Because the hotel was packed when we were there, the elevators were constantly packed with people and you sometimes had to wait a long time to get an elevator. The peak times for elevator use are mornings when people are checking out. There was one time we walked down 18 flights of stairs because we couldn't get an elevator that wasn't full. Another time we finally used service elevator. They are constructing another elevator on each side of the building, but they weren't finished. ROOMS: We had an ocean front jacuzzi room on the 18th floor that was beautiful. Every day in the afternoon, I filled the tub on the deck and listened to the ocean while reading my book. The room was very large with a small living area where we played card games and watched TV. The room also has a pretty good sized safe for valuables, but not large enough for a laptop. The maids did a good job of cleaning the room. The small refrigerator was filled everyday with pop and water. We brought a couple of hydroflasks with us and filled them with the bottled water in the refrigerator and took them with us everywhere. That way we had cold water to drink at all times. Make sure you use bottled water to brush your teeth as the tap water is not potable. RESTAURANTS: The main restaurant had a good variety of food and most of it pretty good. Pedro was our waiter every morning for breakfast. He always had our table waiting for us with coffee and juices. He was very friendly and gave very good service. All of the waiters were friendly and gave great service. We did ala carte restaurants a couple of time and never had any problems getting in. I didn't like the fact that the ala cartes were buffets and you had to serve yourself w/the exception of the Mexican restaurant where you ordered your main entree and dessert. Overall, it was a nice trip. My husband and I, and my friends were one of the very few Americans there. Most of the clientele were from Mexico, and most were very friendly, but there were a few very rude ones that stepped in front of you in line for food or the elevators. At one point, another Mexican woman told another family to get back as we were there first. TAXIS. We took golf cart style taxis to Old Town, the Golden Zone and out for dinner. They were pretty fun. The cost of the taxis were based on the zone you were going to. POOLS: There are 3 pools that were packed everyday we were there. We ended up in the adult pool with the bar all the time. They strictly enforce the no children rule as we observed a few times when parents were asked to take their children out of the pool. When you check in they tell you to make sure that you keep an eye on your towels as they charge $250 pesos if you lose them. At one point, two of our towels were stolen, but we went to the towel desk and they replaced them at no charge. This was our first time in Mazatlan, although we have been to a few other resort cities in Mexico. We will not be coming back as there was not much to do there. More>

Relaxing Week in Mazatlan, Sinaloa
CanadianTraveler07, Toronto
Tue Sep 13 12:52:16 EDT 2016
The hotel was lovely and the staff great. We had an all-inclusive trip at the hotel. All rooms had beach-facing fronts but some were obstructed views. There were better views on the upper floors but these were more expensive. Food were meh and not a lot of seafood given that we were on the western shoreline. On the 3rd day we had a seafood stew and paella with shrimps and mussels on the following day. Drinks were aflowing but for us teetotalers this was not an advantage. Soft drinks and coffee were available at any time of the day or night. The beach was terrible at that time of the year with the somewhat rough waves and very little time spent in the water. Mazatlan was a small town in the middle of a rough area of Mexico but security was very visible and we had no trouble at all. People was friendly and we enjoyed outings in the town every day. Transport was cheap ($1 or 2 per person in a 10 person tuktuk). We had fresh coconut water every day and the resultant coconut meat with hot sauce. The local folks put hot on everything including potato chips. Took a nightlife tour with shrimp/or steak dinner with Sunwing. Price was okay but dinner was a bit disappointing since it was a set meal. Guide was entertaining and it ended a bit early given that it was supposed to be a nightlife tour. Met a number of Canadian expats who has relocated to Mazatlan. They informed us that it is a nice place to live out a retirement without snow and in relative comfort with cheap food and drinks. More>

Not so happy vacation
MyriamC4, Cuenca, Ecuador
Sun Sep 11 18:52:28 EDT 2016
Crowded, good Mexican food, rooms were nice, employees were courteous. There was live music at night. We love buffet breakfast and dinner time. Restrooms around buffet were always dirty, poor cleaning services. Check in was fine, but we won't come back. More>

Crowded, HORRIBLE FOOD, Slow Elevators
CorneliusClouseau, Denver, Colorado
Tue Sep 06 14:35:56 EDT 2016
I really didn't like this place at all other than the price. The food was disgusting! All I ate was fruit. My hubby isn't a picky eater at all and he thought it was terrible too. There were hotdogs in everything. We joked they are the only hotel in the world with a chef de hotdog cuisine. The elevators were really slow. I would avoid this place at all costs. More>

Crowded
Lupitav88, Guadalajara, Mexico
Mon Aug 22 11:37:52 EDT 2016
Hotel was crowded, we have to wait more than 10 minutes to take the elevator, the last day we had use the service elevator, the service is fine, the room was big and the view was awesome, the food is ok More>



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