Mazatlan

Riu Emerald Bay


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All Inclusive    

Exceptional Values!
Honeymoon: Surprise gift in room, small bottle of Tequila, king bed (subject to availablity at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availablity and upon request), $40 USD spa credit in Ocean Harmony massage for two (50 min), per adult, per person, per stay. This discount does not apply with other promotions and discounts.

Family: Kids 12 and under Stay and Eat Free (valid 1/2-4/30/17) when sharing room with 2 adults.

True to the RIU tradition, guests can expect exceptional dining, friendly service, comfortable accommodations and exciting entertainment at the fabulous Riu Emerald Bay. The charm of Mazatlan is nearby, with world-class fishing, fantastic golf courses, and excellent dining.

This family-friendly resort has many activities and excitement for kids. Children will enjoy their very own swimming pool and playground. RiuLand Mini-Club has numerous children's activities. Adults can relax with a refreshing treatment at Renova Spa or lounge with a tropical drink at the swim-up bar. Complimentary 24-hour WiFi is also available in the common areas of the resort (available in rooms for an additional charge).

Dining choices include buffet, Asian, Mexican, and Italian. A full American breakfast buffet, on-the-spot cooking stations, and a continental breakfast are available in the morning. A wide selection of pizzas, pastas, salads, and hot and cold buffets are served for lunch. Unlimited domestic drinks are included, as well as a stocked minibar and liquor dispenser in each room.

Find more information about Riu Hotels & Resorts.

Learn more about Mazatlan.
HOTEL LOCATION
Address: Calzada Camarón Sábalo Cuartel 25,
Colonia Cerritos, Mazatlan
SIN

MX
Fax: 610-359-6625
Website Address: www.riu.com
HOTEL FACILITIES
Barber / Beauty Salon
Meeting Rooms
Pools
Number of Pools: 1
Outdoor Pools: 1     
Swimming pool with adjoining jacuzzi and swim-up bar & kids pool.
Health Club / Spa
Massage: Additional Charge
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
The Riu Emerald features four retaurants, five bars, spa and disco. Beach:
Total Rooms: 716
Year Opened: 0 Credit Cards:
ROOM TYPES
STANDARD ROOM
King or 2 doubles, Balcony or terrace, Ceiling fan, Mini-bar, Liquor dispenser, Satellite TV, In-room safe, Bathtub, Shower, Vanity mirror, Double sink, Amenities kit, Iron/ironing board, Hairdryer
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
STANDARD OCEAN VIEW CONNECTING
Connecting rooms are two rooms, being sold as one unit. For the room descriptions, please review the description listed above.
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
JR STE OCEAN VIEW ADULTS ONLY
Other Amenities -
SUPERIOR OCEAN VIEW ROOM
Other Amenities -
STANDARD PARTIAL OCEAN VIEW
2 story strandard, 2 sofa beds on 1st floor, King on second floor, Balcony or terrace, Partial ocean-view, Mini-bar, Liquor dispenser, Satellite TV on each floor, Bathroom on each floor, Bathtub, Shower, Double sink, Vanity mirror, Amenities kit
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
SUITE OCEAN VIEW W/JACUZZI
King bed, Ocean-view, Balcony or terrace with jacuzzi, Split-level living room with sofa (no sofa bed), Mini-bar, Liquor dispenser, Satellite TV, In-room safe, Walk-in closet, Hydromassage bathtub, Shower cabin, Bidet, Vanity mirror, Amenities kit.
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
STANDARD OCEAN VIEW FAMILY
King and 1 double, Slightly larger that the Standard Room, Balcony or terrace, Ocean-view, Mini-bar, Liquor dispenser, Satellite TV, In-room safe, Bathtub, Shower, Double Sink, Vanity mirror, Hairdryer, Amenities kit, Iron/ironing board.
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
JR STE OCEAN VIEW ADULTS ONLY
King bed, Larger balcony or terrace, Ocean-view, Mini-bar, Liquor dispenser, Satellite TV, In-room safe, Bathtub, Shower, Vanity mirror, Hairdryer, Amenities kit, Iron/ironing board.
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
JUNIOR SUITE OCEAN VIEW
King bed, Larger balcony or terrace, Ocean-view, Mini-bar, Liquor dispenser, Satellite TV, In-room safe, Bathtub, Shower, Vanity mirror, Hairdryer, Amenities kit, Iron/ironing board.
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
STANDARD OCEAN VIEW ROOM
King or 2 doubles, Balcony or terrace, Ceiling fan, Mini-bar, Liquor dispenser, Satellite TV, In-room safe, Bathtub, Shower, Vanity mirror, Double sink, Amenities kit, Iron/ironing board, Hairdryer.
Other Amenities -
Air Conditioning
Shower
Minibar
Hair Dryer
Iron
Telephone
Television
Room Safe
DINING
Riu Emerald Bay features 1 meal plan options:
All Meals, Drinks & Tips-Four Restaurants/Five Bars
There are 4 Restaurants at Riu Emerald Bay:
Asian Restaurant -
Main Restaurant -
Grill Steakhouse Restaurant -
Mexican Restaurant -
ACTIVITIES & ENTERTAINMENT
Nightly Activities & Entertainment:
Disco, Liive Music, Live Shows
CHILDREN'S PROGRAMS
Miniclub

Children's Facilities
PlayGround
Children's Pool

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
135 Recommend
135 past Apple Vacationers would recommend Riu Emerald Bay to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 3125reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Average.
TravelerJn00, McAllen, Texas
Thu Jun 15 20:46:47 EDT 2017
The check in was fast, the ladies at the front desk very attentive and cordial. The room is average sized and also we got problems with the shower, hot water didn't work and also the toilet was broken. The Food was average nothing special actually a bit tasteless. Pretty far from were everything happens in Mazatlan.

January trip - belated review
Allison H, Calgary, Canada
Thu May 25 15:02:38 EDT 2017
Just realized I never actually finished writing this review. I enjoyed the Riu, I am a travel agent that came with a big group and it was perfect for groups as the common areas were relatively close together and it was easy to find people. The food was great, tons of choices, drinks were great, service as well. Pools were cold!!! Rooms were comfortable, not a lot of outlets, and no free wi-fi in the rooms, but I was able to get a signal on the balcony. I was only on the 3rd floor though. Never had a problem with the elevators, the longest I waited was maaaaaybe 3 minutes and that's a stretch. Took the stairs sometimes too being on a lower floor. The resort is a little far from town, but taking a Palmina(sp?) and a red truck into town was a super fun experience and I'm glad we got to do that too. Walking down the beach to shops was fun as well, it's a really nice long beach. I'd go back, it was a really fun week!

Found it a little boring at times.
Anita F,
Wed May 24 17:04:12 EDT 2017
We liked the all inclusive, but wished there was some waterfront activities and water activities that we could've done right there at the hotel. Instead we paid for excursions to experience those things, like kayaking and snorkelling...

Decent hotel - You get what you pay for
AshleyV_318, Winnipeg
Mon May 22 16:17:47 EDT 2017
Overall, we had a good time at the Riu Emerald Bay. The grounds, restaurants and our room were all very clean. The food was just okay. The lunch buffet and limited dinner options got tiresome after day 3, but we also got a very discounted rate on this hotel and were just looking for sun and beach over the Christmas break and this hotel provided that. One challenge we found was you had to wake up each morning to make your a-la carte reservations. This was really annoying. At other hotels we have been to in Mexico, we met with the concierge on the first day we got there and booked our a-la-carte restaurants for the week. Even if I woke up "early" for a vacation and went to the lobby by 8am there was nothing available. One major plus was there were lots of different areas around the hotel and you never had to fight for a chair. If you wanted a party, there was a pool for that. If you wanted peace and quiet, there was a pool for that too. The beach was beautiful and there were endless chair options there too! Overall, I would give this hotel 3/5.

THERE ARE OTHER RIU RESORTS
WEAREGONE5585, texas
Fri May 19 10:33:37 EDT 2017
Pros: We love Riu Resorts. The staff is always attentive, polite, and respectful. The resorts are always clean, the decor extremely tasteful, the surrounding gardens beautiful. The food is always good with a large selection of entrees. The Hotel Riu Emerald Bay in Mazatlan is all of these things. Cons: This is not a peaceful resort. It seemed that it was always in chaos, at the pools, restaurants, etc. There seems to be no rules in the pool area. There is always a dueling speaker war of loud music, this is not from the resort. The clientele themselves bring their own speakers and music. There is also no need for diaper wipes when you can use the pool to wash off your baby's messy bottom, you also seem to be allowed to eat in the pool. No one from the resort is walking the perimeter of the pools to correct any behavior. A PERSONAL CONFRONTATION: My husband and I are in our early sixties. A very large boy (approximately 12 or 13) jumped into the pool on to my husband hurting his shoulder. My husband let out a scream of "Hey" and I asked the child did he not see us, there was a language barrier. He proceeded to swim to his family of about 15 people of all ages, old, middle, young and told them something. They then started to laugh and splashed water at us. Within seconds three men in their early twenties surrounded us being very intimidating. After a few minutes we were finally able to leave the pool Conclusion: The clientele of this resort is not diversified. For more diversity I suggest the Hotel Riu Palace Pacifico or Riu Jalisco in Vallarta, both we found very enjoyable.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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