Cancun

Riu Dunamar


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All Inclusive    

2018 Exceptional Values
Honeymoon: Surprise gift in room, small bottle of Tequila, king bed (subject to availablity at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availablity and upon request), $35 spa credit in Ocean Harmony massage for two (50 min) per adult. (This discount does not apply with other promotions and discounts).

2019 Exceptional Values
Free Symbolic Weddings: Restrictions apply-see applebeachbrides.com.
Honeymoon: Surprise gift in room, small bottle of Tequila, king bed (subject to availability at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availability and upon request), $35 spa credit on a selected couples massage for two (50 min). This discount applies per couple, per stay and does not apply with other promotions and discounts.

Riu Dunamar is situated on the gorgeous golden sands of Costa Mujeres. Only 21 miles from Cancun Airport and 11 miles from downtown Cancun, this five-story resort features 740 beautifully designed rooms and a range of extraordinary amenities that will delight singles, couples, and families alike.

Take a dip in one of five pools or head to the beach, where you can enjoy the warm sun on a free sun lounger. While there, get your heart pumping while kayaking or snorkeling. From the pool to the beach, there are plenty of activities that will keep you entertained for hours, including the RiuLand Kids' Club and other programs for children.

If you prefer to release some stress and tension, the Renova Spa offers luxurious services that will leave you feeling completely at ease. Choose from a variety of spa and beauty treatments, or simply decompress in the sauna or Jacuzzi.

After a full day of activities and excursions, sit down to a delicious gourmet meal at any of the five on-site restaurants. Whether you're in the mood for Asian, Italian, or any of the other mouth-watering options available to you, you'll find that you end your dining experience feeling completely satisfied. Snacks and appetizers are also offered in the hotel bars and the swim-up bar, so be sure to grab a treat whenever you feel that familiar rumble in your tummy!

End your night with an exciting evening program, show, or live music. There's also free entry to the night club - open six nights a week - so you can dance the night away while sipping some amazing cocktails!

Learn more about Riu Hotels & Resorts.

Find out more about Cancun.
HOTEL LOCATION
The hotel is 18 kms (11 miles) to town and 21.1 miles (34 kms) from Cancun International Airport.
Address: Blvd. Costa Mujeres, Punta Sam Zona
Continental Municipio Isla Mujeres
QR

MX
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Disco / Nightclub
Laundry / Dry Cleaning Service
Parking
Shopping Mall Nearby (11 miles)
Pools
Number of Pools: 5
Golf: 5 KM
Holes: 0
Water Sports on Site
Snorkeling: Complimentary
Other Sports Available
Other Sports: Sports and facilities in the hotel are an additional charge.
Health Club / Spa
Sauna: Complimentary
Steam Room: Complimentary
HOTEL DETAILS
The more than 700 rooms of the Hotel Riu Dunamar are located in Cancun, Costa Mujeres. This hotel has 5 restaurants, 5 bars, 5 pools, including a children's pool with slides, RiuLand Kid's Club, Spa, gym, free WiFi & day & nighttime entertainment. Exchange privileges with Riu Cancun and Riu Caribe. Beach: Beachfront hotel with free sun loungers on beach Check-in: 4:00pm
Check-out: 11:00am
Total Rooms: 740
Year Opened: 2017 Credit Cards: Visa, Master Card
HOTEL RESTRICTIONS
Opening December 2017.
ROOM TYPES
STD PARTIAL OCEAN CONNECTING
These rooms are two accommodations, being sold as one unit. For the room description, please review the Standard Partial Ocean View description.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
STANDARD OCEAN FRONT
Offers AC, phone, living room area with sofa, mini-bar, liquor dispenser, satellite TV, in-room safe, free Wi-Fi available in room. Bathroom equipped with shower and amenities kit. Balcony/terrace with ocean front views.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Telephone
Room Safe
Satellite
2 BEDROOM FAMILY SUITE
Offers AC, 2 bedrooms (one with 1 king bed & 2nd with 2 double beds), living area w/sofa-bed, phone, mini-bar, satellite TV, in-room safe, free Wi-Fi available in room. Also 2 bathrooms with shower and amenities kit. Balcony or terrace.
Other Amenities -
Air Conditioning
Fan
Shower
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
STANDARD OCEAN VIEW ROOM
Offers AC, phone, living room area with sofa or sofa bed, mini-bar, satellite TV, in-room safe, free Wi-Fi available in room and bathroom w/amenities kit. Balcony or terrace with ocean views.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
STANDARD ROOM
Offers AC, phone, living room area with sofa or sofa bed, mini-bar, satellite TV, in-room safe, free Wi-Fi available in room and bathroom w/amenities kit. Balcony or terrace (views will vary).
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
STANDARD PARTIAL OCEAN VIEW
Offers AC, phone, living room area with sofa or sofa bed, mini-bar, satellite TV, in-room safe, free Wi-Fi available in room and bathroom w/amenities kit. Balcony or terrace with partial ocean views.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
STANDARD CONNECTING ROOM
These rooms are two accommodations, being sold as one unit. For the room description, please review the Standard Room description.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
SUITE
Offers AC, phone, integrated lounge area w/sofa or sofa bed, mini-bar, satellite TV, in-room safe, free Wi-Fi available in room. Bathroom with hydro-massage bathtub, shower cabin, bathrobe and amenities kit. Balcony or terrace.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
DINING
Riu Dunamar features 1 meal plan options:
All Meals, Drinks & Tips
There are 10 Restaurants at Riu Dunamar:
Kulinarium Restaurant -
Poolside Bar with Swim Up Bar -
Asian Restaurant -
Sports Bar -
Italian Restaurant -
Lounge Bar -
Main Restaurant -
Lobby Bar -
Poolside Restaurant & Steakhou -
Swim Up Bar -
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Daytime entertainment program for adults & for kids ages 4 to 7 and ages 8 to 12 at RiuLand.
Nightly Activities & Entertainment:
Evening program, shows or live music. Free entry to the discoteque and drinks (open 6 nights a week).
CHILDREN'S PROGRAMS
Daytime entertainment program for children ages 4 to 7 and ages 8 to 12 at RiuLand (daily).
Applicable Ages: 4 to 12

TripAdvisor Web Reviews
Based on 980reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Holiday in October
1250Denise, Maldon, United Kingdom
Sat Nov 17 13:24:08 EST 2018
We stayed for two weeks in this hotel and found the staff to be very friendly and helpful. The food was not the best we've had as we've stayed in many all inclusive hotels in Mexico. Mostly a lot if it was always cold. We also found that there were a few things lacking in this hotel as there was no coffee shop and ice cream parlour and found that most all inclusive hotels have these, also no room service was available either which is most unusual for a supposedly 4 to 5 star hotel. The sports bar had some food available but when you have to go out very early on a trip, I think there should be more food available such as cereal, toaster etc so you can have a breakfast before leaving. Not everyone eats burgers and hot dogs and the sandwiches available were awful. When. we arrived the room that we were allocated was stuck in a corner with no view but a wall and we took our autistic grandson on his first holiday to Mexico and wanted a decent view for him. They did change our room but we only had two beds for 3 of us and they weren't very big in comparison to other hotels. we were not offered a sofa bed for my grandson. All in all the resort was nice but a lot of noisy work with hammer drills etc. was taking place while we were there. we could not fault our Tui rep Daniel as he was very friendly and helpful and would like to thank him for all of his help. We are not sure that we would return to this hotel as it is not close to anything and costs around $25 each way to Cancun. The hotel shop charges extortionate prices for everything that they sell so was not impressed with that. We paid $15 for a small ball which didn't last 5 minutes as it split and this wars the second one we bought while we were there and they both split so not good value. We did have a nice holiday but improvements could be made to make it better.

Pros and cons
Maggie C,
Sat Nov 17 11:48:58 EST 2018
Pros: pools, views, beach, staff, beautiful grounds, clean, size of room and bathroom, hotel decor, only one restaurant has a dress code, restaurants don’t take reservations Cons: no coffee marker in room, food was ok, gym was tiny, king size bed was two full beds pushed together, no room service, sometimes had to wait to get into desired restaurant for dinner This was my first time staying at a Riu resort and my third time to Cancun. We (an adult family of 5 with two rooms) came for a short trip from the Midwest. The room I stayed in had a beautiful room. We did not have any problems with the air conditioning. The other room mentioned that the temperature in the room was warmer than what it was set out. The size of the room was plenty large with three adults staying in it. The king size bed was really just two full size beds pushed together. The pillows lacked comfort. However, the pull out sofa mattress was super comfortable. One huge draw back in my eyes was that there were no coffee markers in the room. It would have been nice to enjoy the morning on the balcony with a cup of coffee. Also, in the morning, I wouldn’t even try to work out. The size and amount of equipment the resort had was terrible. There were a handful (5) cardio machines. So instead of working out, we tried to run the beach. However, the amount of seaweed makes it more difficult but at least we exercised to burn off all the calories consumed eating and drinking. There are plenty of bars and enough staff at them to make it easy to get a drink. We enjoyed the lobby bar the most. There are also a couple of swim up bars, a sports bar, and a beach bar. Each of them have different hours so I’d make a point to check times. Also, I was disappointed to find out that there was no room service. Anyway, the buffet food for breakfast and lunch was not bad. I think sometimes it was better than the restaurant food. The restaurant varied in style and by cuisine. Some included buffets for salads or appetizers and some were completely sit down dinners. I enjoyed the mix ups and offerings each had. To wrap it up, yes, I would come back to the resort again. And yes, I would recommend this resort to family or a friend. However, there are so many more resorts I’d like to try.

Sunwing from YVR
Chris B, Chilliwack, Canada
Thu Nov 15 09:31:06 EST 2018
We really had a good time here, first the good -- staff were excellent, can't say enough about that! Resort is super well maintained and clean, everyone works so very hard. Grounds are really beautiful. The room was spacious. Enjoyed they food a lot mostly ate at the buffet, the feature meat was always great. The things I did not enjoy was the constant beat of the music. Could not get any peace and quiet even on the beach. It is just a lesson learned to go to smaller resorts. We realized on this trip that large resorts are not really our style. That is just a personal thing nothing negative about the Riu. The people selling items on the beach were relentless and also left us with no peace. I get they need to make a living but on one day in a 10 minute time period we were offered a boat ride, a snorkel, massages, mexican hats, jewelry, beach wraps, cigars. No exaggeration there. One thing I would mention to Sunwing passengers is do not go on the "free shopping trip" to the jewelry store and mall in Cancun, repeat do not do it! I would recommend this hotel for sure, though it is not our style.

IPhone X stolen
Passport283879,
Wed Nov 14 12:11:55 EST 2018
This is the first review I’ve actually felt I needed to post just to make other holiday makers aware of the risks they may take with belongings at this hotel. My son went for a late night swim in the sea and placed his phone and trainers underneath a sun lounger and when he came out to dry off, they were gone. We used ‘Find my iPhone’ and surprise surprise the phone was located in a residential district of cancun, not the kind of place a tourist would be visiting, so the phone and trainers were clearly stolen by a member of staff. two days later the phone then was located at the edge of the hotel, the entrance where the security barriers are, which would indicate the member of staff was that stupid they brought it back in to work, unaware that the phone instantly connects to the hotel WiFi . Unfortunately by this point we had already erased the phones content through the app which meant as soon as it connected to the hotel WiFi, all content and any chance of finding the phone were gone. Putting that aside the hotel is very clean and very well kept. Staff in the restaurant were always amazing and very kind and we could not fault the service. Pools were very clean and the entertainment staff at the ‘loud pool’ were always going above and beyond to make sure everybody had a good time. The sports bar food was not the best, sandwiches with weird ingredients and bread the fell apart once you took it out the plastic packaging. The station where you prepared the hotdogs and burgers were messy and dirty on a few occasions with sauce and dirty napkins left while staff did not seem to care. Beach was lovely, very nice sand the seaweed was not a big issue as I’ve seen on some reviews. The food at the restaurant was hit and miss, some nights it was great, others it was luke warm and bland. Overall the hotel was good but for a staff member to steal my sons phone and the hotel reluctant to take responsibility and not even offer us anything as a goodwill gesture, it left a very sour taste for us and due to this we will not be using RIU again. Riu ? More like ruined.

Best place to celebrate
Samantha U, Mexico City, Mexico
Wed Nov 14 06:36:22 EST 2018
I just can say “excellent “! Staff super kind, fun program, jacuzzi and gym perfect, amazing food (Italian restaurant especially), great beach and pool areas and they give us a nice surprise because they knew we we’re celebrating. Can wait to back again!



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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