Cancun

Riu Caribe


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All Inclusive    

2018 Exceptional Values
Honeymoon: Surprise gift in room, small bottle of Tequila, king bed (subject to availablity at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availablity and upon request), $35 spa credit in Ocean Harmony massage for two (50 min) per adult. (This discount does not apply with other promotions and discounts).

The impressive Riu Caribe, with its Mayan-style architecture overlooking the crystal-blue waters of the Mexican Caribbean, is the perfect site for a fantastic vacation. Riu Caribe features 506 luxurious ocean-view guestrooms with unique RIU amenities such as a mini-bar and liquor dispenser.

The 24-hour all-inclusive feature includes a wide array of restaurants, bars, snacks, and beverages, as well as a fun and relaxing atmosphere created by the large swimming pool and a spectacular beach. Facilities include two freshwater swimming pools, a diving pool, a solarium-terrace, a gym, sauna, a steam bath, Jacuzzi, and the Renova Spa. Complimentary 24-hour WiFi is also available in the common areas of the resort (available in rooms for an additional charge).

All meals and snacks are included at Riu Caribe. A hot and cold buffet is served for lunch as well as pizzas, pasta, salads, and assorted desserts. Dinners include buffets and dishes prepared on the spot with a theme buffet twice a week. la carte choices include Mexican, Asian, and a Grill and Steakhouse. Each room boasts a minibar and liquor dispenser that is replenished regularly.

The fun, exciting atmosphere of Cancun is just steps away. There is also a plethora of activities in resort. Daytime activities include table tennis, volleyball, windsurfing, catamaran, snorkeling, and more. At night there are shows, live music, and the Pacha discotheque. The sports bar is open 24-hours!

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property has implemented a sustainability system that has met criteria and has been approved by Travelife. All 10 Riu hotels in Cancun and Riviera Maya, Including Riu Caribe, have obtained a Travelife rating of Gold. This is the highest rating in the Travelife Sustainability System implantation.

The resort has also installed energy-efficient CFL Downlight outdoor lighting on 70% of its property, and has gradually replaced all refrigerants containing HCFCs throughout 2013-2014.

Aside from the use of biodegradable cleaning products, the resort uses environmentally-friendly fabrics and recycles organic waste to generate compost conditions. A waste management plan has also been approved by local authorities. This includes replacing small, one-portion packages with bulk products to create less waste and use less trash bags, and appointing a hazardous waste manager who is in charge of collecting printer, toner, and photocopiers. Vegetable oil is also recycled and reused.

An awareness campaign has been started by placing posters of good environmental practices in different areas of the hotel. A Green Book has also been developed, where guests are invited to participate in caring for the environment through the development of sustainable activities.

Find more information about Riu Hotels & Resorts.

Learn more about Cancun.
HOTEL LOCATION
The hotel is 13.1 miles (21 kms) from Cancun International Airport (CUN), 2.5 miles ( 4 kms) to Convention Center & 2.5 miles (4 kms) to downtown Cancun.
Address:



MX
Local Phone: 998-848-7850
Fax: 52-998-848-7851
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Disco / Nightclub
Meeting Rooms
Pools
Number of Pools: 3
Outdoor Pools: 2     
With sun terraces, one with swim-up
Golf: CLOSEBY
Holes: 0
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Court Fee: Complimentary
Water Sports on Site
Scuba: Additional Charge
Snorkeling: Complimentary
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
The impressive Riu Caribe, with its Mayan style architecture overlooking blue waters features 506 guestrooms with a wide array of restaurants, bars and facilities. Riu Caribe features five restaurants, four bars (Lobby, Theatre, Sports & Pool), two swimming pools, spa, tennis courts and children's mini-club. Exchange privileges with Riu Cancun. Beach: Check-in: 4:00pm
Check-out: 11:00am
Total Rooms: 506
Year Opened: 0 Credit Cards: Visa, Master Card
HOTEL RESTRICTIONS
At least one person 21 years or older is required in every room.
ROOM TYPES
JUNIOR SUITE OCEAN CONNECTING
Connecting rooms are two rooms, being sold as one unit. For the room descriptions, please review the Junior Suite Ocean View description.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
STANDARD OCEAN VIEW
Two double beds or one king. Ocean view from balcony. WiFi ($). Connecting rooms available. Liquor dispenser.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE OCEAN VIEW
Junior Suite with living area and larger balcony. Two double beds or one king. Liquor dispenser and regularly-replenished minibar. Ocean view.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
STANDARD OCEAN VIEW CONNECTING
Connecting rooms are two rooms, being sold as one unit. For the room descriptions, please review the Standard Ocean View description.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE OCEAN FRONT
Junior Suite with living area and larger balcony. Two double beds or one king. Liquor dispenser and regularly-replenished minibar. Oceanfront view.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
Riu Caribe features 1 meal plan options:
All Meals, Drinks & Tips
There are 6 Restaurants at Riu Caribe:
Shangri-la - A la carte restaurant serving Asian cuisine.. Open for dinner. Reservations required.
Maria Margarita - A la carte restaurant serving Mexican cuisine. Open for dinner. Reservations required.
La Pizzeria - Serves snacks. Open during the day.
Gaviotas - Open for breakfast, lunch and snacks. Grill steakhouse for dinner. Reservations required.
Albatros - Main restaurant. Buffet style with show cooking serving International and local specialties.
Bars - Frida (lobby bar), Kahlo Bar, Calypso Bar & Sports Bar (open 24 hours)
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Volleyball, waterpolo, ping pong, kayaking, catamaran, body boarding and rifle range.
Nightly Activities & Entertainment:
Live music, variety shows and Riu theme shows.
CHILDREN'S PROGRAMS
Daytime entertainment program for children ages 4 to 12 at RiuLand (daily)

Children's Facilities
PlayGround
Babysitting Fee: $
Advance Notice for Babysitting: Yes

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
3889 Recommend
3889 past Apple Vacationers would recommend Riu Caribe to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 8017reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Not a 5 Star resort
ANGELA W.
May 14 2018
The resort says 5 stars , in my opinion is more of a 3.5. It is nice and all, just not a 5 star. The rooms are okay, bed is very very hard. The resort is very clean, and has a beautiful beach.
Customer Rating: 

TEST
Repeat Customers
MOLLY H.
Mar 12 2018
This was our fourth visit to Cancun and the second time we stayed at the Riu Caribe. We had a wonderful time and would gladly stay here again in the future. Easy access to the beach, friendly and attentive employees, Delicious restaurants and beautiful view of the ocean from our room. We have never been disappointed with any of the RIU Hotels.
Customer Rating: 

TEST
Beautiful resorting excursionand housekeeping issues
SUSAN B.
Feb 25 2018
We Were very disappointed with our deep sea fishing. We had to travel an hour away. The water was so choppy that we had to come back in early. Because we came in early we had to pay for our taxi back to our hotel, this was supposed to be included with the price. We were talking to another couple and their tour guide recommended changing their fishing trip to a different day because the water was going to be so rough. Plus their trip was only 5 min away compared to our hour long trip. We wasted 2 hours of precious vacation for time for no reason. Our room was not cleaned on a daily basis and our refrigerator was not stocked unless we called (repeatedly). The resort is beautiful but the room house keeping was lacking.
Customer Rating: 

TEST
Great hotel/resort for mini winter vacation.
PHILLIP R.
Feb 19 2018
My husband and I travel a lot, we love the Caribbean and Mexico beaches, and we've used Apple Vacations many times. This was our second stay at the Riu Caribe and we've been pleased both times. Rooms are nice and clean with beautiful views from every balcony, restaurants are average to above average(Mexican is the best) and does not require reservations, buffet has plenty to offer everyone, pool is nice, beach is great (with beach service) and plenty of chairs. For a mini winter vacation we like that this resort is small and easy to get around. You're not walking 1/4 mile from the front area to your rooms or the beach. We've stayed in nicer resorts but for the price of a mini vacation, just to get out of the snow, this was perfect.
Customer Rating: 

TEST
Excellent honeymoon and fantastic hotel!
JAMES P.
Feb 07 2018
We enjoyed our honeymoon at Riu Caribe very much! The staff made sure to make our stay special. We got a free upgrade to a beautiful corner suite. The views from the hotel are gorgeous. The quality (and quantity) of the food and drinks was very good. We loved our stay!
Customer Rating: 

TEST
Not Really a 5-6 Golden Apple Resort
DOUGLAS S.
Feb 03 2018
Airport arrival: Instantly accosted by people selling excursions--both in airport and after we met up with transfer staff. The airport is bad enough but felt betrayed that the Apple staff brought over someone to try and "sell" us before we got into the van. Transfer was speedy but driver then played a movie to sell us excursions (again!). Check in was great (Patricia) with a gratis upgrade (thank you). Upon getting to our room, they had to jam two double beds together, the door handle was broken off, the deck chair was cracked and broke!! we asked to have both chairs replaced but only replaced one. The shower door did not close so water got all over. The beds were moderately comfortable but sank in the middle of each. The slider door leaked and the air would move the curtains quite a bit. Air conditioner was good. Ceiling fan went clunk clunk clunk and we didn't use it. Entertainment was extremely loud, unintelligible and so awful. We felt bad for those on floor 3 - 5 as it must have been horrifically loud with the open lobby. Food was mediocre at best, no labels on much so couldn't tell what the mystery meats were. Drinks were excellent. Bar staff attentive and thorough. Beach was exquisite-clean, sugar sand. Disappointed that the apple staff tried to sell excursions again when we had to confirm transfer to airport to go home. The physical structure is old and parts of the outside wall were falling onto our deck when the wind was strong. Multiple areas with leaks inside, tile floors slippery all over. Spa was a waste of money, we had reserved services but the staff was at the other hotel and did not make it to our appointment. The housekeeping staff was friendly and kind. Some restrooms were quite scary with soiled TP in the trash next to the commode.
Customer Rating: 

TEST
Amazing hotel with an amazing staff
DHAVAL M.
Jan 30 2018
Never in my life have we been treated in such an accommodating manner. We treated almost like family from the staff at the front desk to the maids and finally by Chef Jose at Riu Caribe .
Customer Rating: 

TEST
sleepless nights
MICHAEL G.
Jan 28 2018
Over all the resort was beautiful, the size of the property was what we like, but unfortunately the bed was hard as a rock.
Customer Rating: 

TEST
Riu Caribe- Better Days.
SARA G.
Jan 28 2018
Riu Caribe had a great beach. But the food selection was poor, they had the same menu every single day. The service was okay, it took a long time to order drinks on the beach. The hotel fan was broken in our room, so we could not use the fan. And the hotel in general needs to be updated and renovated. There was not much to do at night out on the beach, at other resorts I stayed at they would have beach parties, etc. Once the sun went down at Riu Caribe it was like a ghost town on the beach. No fun activities outside either at night. Other hotels I stayed at they would have entertainment on the beach. I would not recommend this place to stay at.
Customer Rating: 

TEST
Apple vacation made the trip easy
BARRY K.
Jan 24 2018
The pick up and return to the airport was very organized and efficient. The Hotel Riu Caribe was very clean and staff friendly and helpful. It is a nice family Resort. The food was very good with a tremendous choice of foods. The weather was cloudy and rainy almost the entire week but still warm enough (70s) to enjoy the resort and walks in the safe neighborhood.
Customer Rating: 

TEST
Great food and service, poor room quality
BLERTI D.
Jan 23 2018
Great food and service. My room location was ok, but did lucked on maintenance. Railing of the air-conditioning were full of dast, I had to turn off the air conditioner. The balcony doors weren't sild your can hear the wind come thru. The curtens were old and full off holes. At chek in they offered the room I stayed as an great one, as they didn't have any King bed rooms available. With a baby I choose to take the room that was offered. The front desk agent kind of lied and miss advertised the room. I loved their food and service. The rooms need upgrade. Apple vacation needs to check their rating about this property. The speciality restaurants were a jock.
Customer Rating: 

TEST
TripAdvisor Traveller Reviews
Fantastic stay even with the rain!!
cwhit86, Essex, United Kingdom
Thu Jun 21 16:34:21 EDT 2018
Just arrived home from 10 days at the Riu caribe and it was fantastic. The first 3 days was pure bliss in the sunshine and then the storms came and we unfortunately didn’t see the sun again whilst we was there. That didn’t dampen the mood though as there is so much to do and even though it was pure clouds it was still bikini weather and one day I think I even may have caught a slight tan through the cloud! Hotel staff were amazing and cater for your every need! Buffet restaurant was good nice choice of food but a little repetitive after a 10 nights stay but where isn’t! Chinese and Mexican restaurants were nice but the steak house was my fave! Nice to have the choice of different restaurants! Large range of branded drinks to choose from and the cocktails were great.. rooms were a large size and cleaned spotless every day by the maids they defo deserve the tips!! Take a bus right outside the hotel to market 28 for hundreds and hundreds of stalls great to wonder round for the morning and grab some presents or souvenirs! Be firm if you’re not interested and don’t keep bartering till you’re happy! The bus drops you outside a big shop where they make you think that is the market the actual market is about 5 blocks down I put it on my maps and you’ll find it easy! Get the bus back outside Walmart! Take the bus the opposite way to the strip. Restaurants, bars, nightclubs!! We was on and off the bus everyday it’s 12 pesos each so about 50p a ride just hop on and off where you want! We done a half day trip (atv adventure) which was amazing it was pouring with rain and we drove our quad bikes round the jungle area then done 6 zip wires and finished with a cenote swim! We booked with the guys at the Cancun tour outlet (come out the hotel turn left about 5 minutes walk) they were brilliant and I think a lot cheaper than most places!! It took around 45 mins on the bus to get there and about an hour back because of traffic we left at 9.15am and was back by 4pm I’d really recommend it! You can buy a disc with all the pics on after around 55 dollars I think it was but the pics were excellent quality!! Also take the ferry to isle Mujeres (take a left outside the hotel and about 10 minute walk) buy your tickets for about $19 each for a return then board the ferry! When you reach the other side you can hire golf buggies to drive round for the day it was 800 pesos so about £32 it was brilliant just cruising round the island visit beach Norte and the turtle and dolphin sanctuary! Remember your driving licence!! Ferry goes back about every hour and half really fun day out if you want something to do but don’t want an actual excursion! Make sure you have a night out at coco bongo!! Book with the guys at the hotel so you don’t have to que and they arrange your transport there! Amazing show it was crazy!! All drinks included in your ticket price so worth the money a great experience : ) Also the jet skis on the beach were good fun half hour for around $65 one jet ski for 2 people we bought the pics after but got the price down to about 20 dollars from 40 the photos are excellent quality!! All in all a fantastic place and I would go back tomorrow!!

Amazing!!
bhairsine, Kingston-upon-Hull, United Kingdom
Thu Jun 21 14:42:59 EDT 2018
My boyfriend and I have just returned from a 2 week holiday to RIU! I cannot express enough how absolutely outstanding the staff here are. Every member of staff go the extra mile for you, they’re lovely. Especially the sports and entertainment team, they deserve all the credit and more. The hardest working, kind hearted and entertaining people you will ever come across. My partner and I especially found Santiago so welcoming- what a gentleman, so kind and funny. The food was lovely, especially the Buffett restaurant. Usually I am very sceptical of Buffetts but this is cooked infront of you, all very fresh and nice. We found ourselves eating in there most of the holiday. I couldn’t compliment the place enough. I would most definitely return to RIU Caribe, the staff make your stay so much better. Entertainment around the pool and evening is fantastic. I would recommend.

Lovely hotel fantastic service
gizmo666, Scunthorpe
Thu Jun 21 08:31:13 EDT 2018
We stayed here beginning of June For a family wedding The hotel is lovely larger than what we would usually stay at. The service was fantastic although there were large volumes of people everything was organised the staff in all areas work tirelessly to make your stay a good one Thank you

Worst experience of my life
planks666, Orpington, United Kingdom
Wed Jun 20 10:56:44 EDT 2018
Stayed at the Riu Caribe 4th June - 18th June with my husband for our honeymoon this was also my husbands first time abroad so should have been very special for us both! The hotel is very dated and is the last riu hotel along the hotel strip to have a renovation! High points - staff were very friendly beach was absolutely beautiful and staff worked hard to clear the seaweed Gardens were lovely Cocktails were out of this world Low points - Water flooding threw the ceilings which meant towels over all the floors to soak it up Tiles in corridor lifting Although pool was lovely it was too loud Food was bland and boring same things every night Not a lot of entertainment All a very loud atmosphere No private beach Glossy tiles on floors made walking a health hazard if you just got out the shower Balcony kept flooding Woken up most mornings at 2.30am from other guests. Holes in the ceiling from water damage. I would not class this as a 5*hotel pushing it as a 3*... Hope this helps others looking at going to Mexico.

Great hotel
Kyelan J,
Wed Jun 20 07:20:59 EDT 2018
Amazing hotel amazing staff good food and entertainment 5 stars all the way Great wifi connection in the room and on the beach drinks at the bar are nice the strawberry daiquiris I would recommend this place to any one that is looking for a hotel with a great location 👌🏾



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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