St. Thomas

Ritz-Carlton St. Thomas


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Please note, this hotel is closed until January 7, 2018.

Escape to The Ritz-Carlton, St. Thomas luxury hotel and leave the world behind with an island retreat immersed in the warmth and incomparable charm of the Caribbean. Nestled within a 30-acre waterfront estate, this immaculate resort beckons with dazzling beaches, perfumed tropical gardens, and the style of a beautiful Venetian palace. Find peace and tranquility with an unforgettable spa experience or simply kick back and relax in the cool Caribbean breeze with a signature rum punch in hand, and let the friendly staff do the rest.

Take advantage of this unique location near both St. John and the British Virgin Islands while never leaving the comfort of the resort. Lady Lynsey, the resort's luxury 53-foot catamaran, picks you up right from the resort's beach and is the most magnificent way to explore this alluring destination. There are a variety of sailing excursions for you to enjoy.

Prepare your senses for a culinary experience like no other at the Ritz-Carlton, St. Thomas. From casual beach and poolside dining at Sails to exquisite cuts of meat and inventive local seafood creations at Bleuwater, discover restaurant experiences that will tantalize your appetite. For the little guests younger than 12, Ritz-Carlton's world-class chefs have created a special plan where children can explore the complete variety of restaurants. Whether your kids choose their favorite lunch by the pool or enjoy fine dining at Bleuwater, all children's menus are tailored to their tastes.

The Ritz-Carlton, St. Thomas is a pristine haven set amid perfect white beaches and lush tropical forests. Here, guests can explore the wonders of the deep by scuba diving and snorkeling, or enjoy the thrill of windsurfing and parasailing. Blending old-world charm with Caribbean warmth, The Ritz-Carlton, St. Thomas exudes the magic of the islands.

Learn more about St. Thomas.
HOTEL LOCATION
This resort is located on the eastern end of St. Thomas in Great Bay, next to the town of Red Hook.
Address: 6900 GREAT BAY
ST. THOMAS


VI
Local Phone: 340-775-3333
Toll Free Phone: 800-241-3333
Fax: 340-775-4444
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking
Physician on Call
Pools
Number of Pools: 1
Outdoor Pools: 1     
There is a 125-foot beachside free-form freshwater swimming pool with an infinity edge.
Golf: NEARBY
Mahogany Run - 15 minutes
Mahogany Run's 18 Championship Holes, including the famous Devil's Triangle, were designed by George and Tom Fazio with a challenge in mind. One of the most picturesque courses in the entire world, for info call: 1-800-253-7103.
Holes: 18
Green Fees: $125 (approx.)
Cart Fee: Fee required.
Club Rental Fees: $45 (APPROX.)
Lessons Available
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Complimentary
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Built in the style of a beautiful Venetian palace, the Ritz Carlton overlooks the crystal clear waters of Great Bay and blends classic European elegance with Caribbean warmth. The hotel offers a total of 180 air-conditioned resort & ocean-view rooms. The Ritz-Carlton is nestled within a 15 acre private estate with a stunning view of St. John. Amenities and activities include three restaurants, three bars, live entertainment, 24-hour room service, watersports and nearby Golf at Mahogany Run. Beach: The property runs along a semi-circle shaped beach located in a sheltered cove. Check-in: 4:00 p.m.
Check-out: 11:00 am
Total Rooms: 180
Year Opened: 1993 Credit Cards: Visa, Master Card, Diners Club, Discover, American Express
HOTEL RESTRICTIONS
There is a resort fee of $78 (per room, per day) that includes valet parking, enhanced high speed internet access, use of the fitness center, non-motorized water sports, and more.
ROOM TYPES
1BD EXECUTIVE OCEAN VIEW KING
Spacious 925 square foot guestroom with private terrace, master bedroom and living room area offering views of the Caribbean Sea, framed by the resort's tropical gardens. One king bed.
Other Amenities -
Air Conditioning
Fan
Shower
Hair Dryer
Telephone
Room Safe
STANDARD OCEAN VIEW KING ROOM
Spacious 450 square foot guestroom with a private balcony offering views of the Caribbean Sea, framed by the resort's tropical gardens. One king bed and one twin loveseat sofa bed.
Other Amenities -
Air Conditioning
Fan
Shower
Hair Dryer
Telephone
Room Safe
CLUB OCEAN FRONT VIEW KING
Spacious 450 sq. foot guestroom available through key card access only, with dedicated Club concierge, daily food presentations and expansive ocean front views. One king bed with one twin loveseat sofa sleeper.
Other Amenities -
Air Conditioning
Fan
Shower
Hair Dryer
Telephone
Room Safe
CLUB OCEAN VIEW KING
Spacious 500 square foot guestroom. Available through key card access, dedicated Club Concierge, five daily food presentations, and expansive ocean views. One king bed with twin loveseat sofa bed.
Other Amenities -
Air Conditioning
Fan
Shower
Hair Dryer
Telephone
Room Safe
STANDARD OCEANVIEW DOUBLE ROOM
Spacious 450 square foot guestroom with a private balcony offering views of the Caribbean Sean, framed by the resort's tropical gardens. Two double beds.
Other Amenities -
Air Conditioning
Fan
Shower
Hair Dryer
Telephone
Room Safe
CLUB RESORT VIEW KING
Spacious 450 square foot guestroom available through key card access only, dedicated Club concierge, daily food presentations and panoramic views of the resorts lush gardens, and pool or beach. One king bed with one twin loveseat sofa sleeper.
Other Amenities -
Air Conditioning
Fan
Shower
Hair Dryer
Telephone
Room Safe
CLUB OCEAN VIEW DOUBLE
Spacious 500 square foot guestroom. Available through key card access, dedicated Club Concierge, five daily food presentations, and expansive ocean views. Two double beds.
Other Amenities -
Air Conditioning
Fan
Shower
Hair Dryer
Telephone
Room Safe
CLUB 1BD EXECUTIVE OCEAN KING
Spacious guestroom and parlor (1000 square feet) with private balcony offering views of the Caribbean Sea, framed by the resort's tropical gardens. Available through key card access only, dedicated Club concierge and 5 daily food presentations. King bed.
Other Amenities -
Air Conditioning
Fan
Shower
Hair Dryer
Telephone
Room Safe
CLUB RESORT VIEW DOUBLE
Spacious 450 sq. foot guestroom available through key card access only, with dedicated Club concierge, daily food presentations and panoramic views of the resort's lush gardens, and pool or beach. Two double beds.
Other Amenities -
Air Conditioning
Fan
Shower
Hair Dryer
Telephone
Room Safe
CLUB 1BD EXECUTIVE OCNFRNT DBL
Spacious guestroom and parlor (1000 sq. feet) with private balcony offering ocean front views of the Caribbean Sea. Available through key card access only, includes dedicated Club concierge, daily food presentations, expansive ocean views. Two double beds
Other Amenities -
Air Conditioning
Fan
Shower
Hair Dryer
Telephone
Room Safe
CLUB OCEANFRONT DOUBLE GUESTRM
Spacious 450 sq. foot guestroom available through key card access only, with dedicated Club concierge, daily food presentations and expansive ocean front views. Additional person fees apply for 3rd and 4th persons.
Other Amenities -
Air Conditioning
Fan
Shower
Hair Dryer
Telephone
Room Safe
RESORT VIEW KING ROOM
Spacious 450 square foot guestroom with private balcony offering panoramic views of the resort's lush gardens, and pool or beach. One king bed with twin loveseat sofa bed
Other Amenities -
Air Conditioning
Fan
Shower
Hair Dryer
Telephone
Room Safe
CLUB 1BD EXECUTIVE OCNFRNT KNG
Spacious guestroom and parlor (1000 sq. feet) with private balcony offering ocean front views of the Caribbean Sea. Available through key card access only, includes dedicated Club concierge, daily food presentations and expansive ocean views. One king bed
Other Amenities -
Air Conditioning
Fan
Shower
Hair Dryer
Telephone
Room Safe
RESORT VIEW DOUBLE ROOM
Spacious 450 foot guestroom with private balcony offering panoramic views of the resort's lush gardens, and pool or beach. Two double beds.
Other Amenities -
Air Conditioning
Fan
Shower
Hair Dryer
Telephone
Room Safe
DINING
There are 5 Restaurants at Ritz-Carlton St. Thomas:
Bleuwater - Featuring the freshest local seafood and prime meats that inspire palate. For those who prefer to experience the beautiful Caribbean evening outdoors, the restaurant has terrace and patio seating available. Dress Code: Casual. Hours: 6:00pm - 9:30pm.
Zest - Coffee drinks, light snacks, frozen yogurt, and adult shakes available for a quick pick-me-up between 7:00am and 10:00pm.
Sails - Oceanfront grill. The Sails menu features flavors of the Caribbean in a relaxing haven. Open daily for lunch 11:00am to 6:00pm with bar service from 10:00am to 7:00pm. A children's menu is available. Dress code: Casual, beach attire must be appropriate.
Essenza - Authentic Italian dishes in a refined and inviting new space. Look out over stunning panoramic views of Great Bay while enjoying Italian fare and a selection of wines and cocktails. Open from 6:00pm to 12:00am.
Coconut Cove - Beach Bar & Grill. Beachside and poolside dining are available. Open daily for lunch from 11:00am to 6:00pm (pool or beach) and for dinner 6:00pm to 9:00pm. Bar is open from 10:00am to 10:00pm. Beach attire must be appropriate.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Lobby internet station, wireless internet, paddle boats, kayakas, paddle boards, resort garden tours, skin consultation, culinary demos, 15 minute personal training demos, and weekly watercolor demo.
CHILDREN'S PROGRAMS
Jean-Michel Cousteau's Ambassadors of the Environment, daily eco-education programs for children ages 4-12 and adults.
Applicable Ages: 4-12 years old
Program Fees: Fee Required

Children's Facilities
Game Room
Caribbean Nanny Services---$20 per hour with a 4 hour minimum.

TripAdvisor Web Reviews
Based on 1101reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
St Thomas Great Bay
CareBarelc, Atlanta, Georgia
Sat Sep 22 12:26:59 EDT 2018
Warning - The hotel is under total renovation - some rooms are open during the construction. Construction lasts from 6:00 am - 6:00 pm - everyday!!!!! There is no elevator - lots and lots of stairs. Not good with luggage and no help and the heat. The rooms are comfortable though - except for bug and refrigerator freezing all the food.

Great Vacation
Karen F, Gilbert, Arizona
Sun Sep 16 11:46:53 EDT 2018
We have been traveling to St Thomas for many years and actually own a condo. It is a great location the Marriott Vacation Club Marriott Hotel and Ritz-Carlton love them. We travel around me September or October always a good choice and time not too crowded at Frenchman's Cove or the hotel

Awesome Experience!!
Robin M,
Tue Sep 04 15:34:17 EDT 2018
We had a wonderful time at our Villa in St. Thomas! The Villa was beautiful and the views were beyond our expectations!! A huge shout out to Carrie, our concierge, for going above & beyond to deliver me a natural anti-inflammatory that I failed to pack!! I can't wait to visit again!!

You can't charge these prices when hotel is only 10% operating
charlid999, españa
Tue Sep 04 07:02:22 EDT 2018
This hotel should not be open to public the way it is. 1st and furthermore I have to confess when i booked this hotel via expedia no one ever mentioned the conditions of the hotel. They claim the hotel is this way due to hurricane relief and it will be fully operating on spring of 2019. We understand how much damage hurricanes can cause but you cant have this hotel open and still charging prices of a full operating Ritz. If you still want to operate the hotel lower the prices because this is a shame for the Ritz brand. Plus and furthermore there is damage in this hotel that doesnt pertain to the hurricane, is visible that before the hurricanes the hotel was abandoned, not well taken care of, the doors, the painting and many other things you see when you walk you can notice this is not because of no hurricane. I felt really dissapointed. The good thing and maybe the only is Lisa, our server at the only rest. open to service, this lady made our days in there, so positive and smiling , she was worth going to the hotel. Everyone else in the island seemed to be so sad and hating their jobs... awful experience.

A beautiful but inconvenient vacation
gigithefabulous, Stamford, Connecticut
Tue Aug 28 17:59:34 EDT 2018
I traveled to the U.S. Virgin Islands in August for five days with my family. Overall, the resort was great- except for a few issues. When my mom booked the hotel, it said that they had concierge services along with a few other accommodations. We called the front desk about a week before our vacation to ask a few questions. We wanted to know the distance between the airport and the hotel, stuff about the tours we scheduled, those kinds of questions. My mom later found out while calling the hotel that they had limited services, which we found surprising as this was such a beautiful and prestigious resort. The description of the Ritz-Carlton did not state that they had limited services, all that was said was that there was construction. On top of it all, the woman who answered our call was quite rude. My family was quite shocked, and we reported this to our travel agent. The travel site that we used apparently had no idea that accommodations at the Ritz were so minimal. We were given the chance to cancel and find another place to stay, but it was too late. The remaining options were either fully booked or we simply didn’t like it. We decided to stay at the Ritz and enjoy our vacation without stressing over the lack of important services. We arrived on August 23 at the airport and rode a taxi to the Ritz. The drive was approximately half an hour, by the way. We arrived at around 2:00 and were taken to our room. The lady at front desk was a little rude, but that was okay. As soon as we walked in, we noticed the room was beautiful, but quite dusty. It was as if it hadn’t been aired in ages. The room we booked was ocean view, so at least we could see the water. I have asthma, and so we requested to be moved to another room. We were, and it was better, we just couldn’t see the ocean as well. A few minutes later, we went swimming in the pool. It was beautiful! The beach was nice as well. The housekeeping services were good, and the lady who cleaned our room was nice. The restauraunt had good food, but the menu was pretty limited. The construction workers were quite loud, but that didn’t bother us since we spend the day swimming and exploring and the workers are absent at night. The campus was very nice and the plants were exotic and beautiful. Generally, the resort looked amazing aside from the construction areas. I understand that the U.S. Virgin Islands were hit pretty hard by the hurricanes last year, so the lack of accommodations were excused. It’s very unfortunate that such a beautiful place was destroyed. I’d really love to see the resort operating fully in the future. On August 27, we left the Ritz-Carlton. We sadly returned to the states, and returned to reality. Again, the hotel was amazing, just inconvenient.



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