Puerto Rico

Ritz-Carlton San Juan


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Explore The Ritz-Carlton, San Juan and discover world-class amenities and a breathtaking Caribbean nation that's steeped in history and surrounded by the warm waters of the Atlantic Ocean. Located on eight acres of pristine beachfront property in Isla Verde, Puerto Rico, this hotel provides guests with an unforgettable escape. Whether spending the afternoon walking the quaint cobblestone streets of Old San Juan or shopping high-end boutiques on Ashford Street in Condado, The Ritz-Carlton, San Juan eloquently combines the old and new. This luxurious beachfront resort is ideally located 15 minutes from historic Old San Juan.

Escape to The Ritz-Carlton Spa, where the accommodations and the soothing rhythm of the ocean inspire renewal. Relaxing therapies are designed to soothe the soul and rejuvenate the body. Featuring 11 treatment rooms with the most advanced skin and body therapies and salon services, the spa offers a rejuvenating experience unlike any other. Pamper yourself in the largest and most sophisticated spa of its kind in Puerto Rico. Even the kids can enjoy a spa day. They'll be introduced to the importance of self-care and well-being with a variety of services.

Offering the perfect blend of tropical waters and high-rolling excitement, The Ritz Carlton, San Juan features Puerto Rico's largest and most vibrant gaming facility in the bi-level casino. Additional features include four restaurants, four bars, 24-hour room service, live entertainment, a 7,200-square-foot swimming pool, two lit tennis courts, and the Ritz Kids Activity Program.

The 416 exquisite rooms are a well-appointed retreat featuring lavish amenities such as Frette linens, goose-down bedding, oversized terry cloth bath towels, and sumptuous marble baths. This is the luxury oasis of your dreams!

Learn more about Puerto Rico.
HOTEL LOCATION
The hotel is located on eight acres of prime beachfront property in Isla Verde, convenient to both the city's business district and historic Old San Juan.
Address: 6961 AVENUE OF THE GOVERNORS
ISLA VERDE CAROLINA


PR
Local Phone: 787-253-1700
Toll Free Phone: 800-241-3333
Fax: 787-253-0700
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Concierge
Laundry / Dry Cleaning Service
Meeting Rooms
Parking
Physician on Call
Casino Onsite (On Premises)
Shopping Mall Nearby (15 minutes)
Pools
Number of Pools: 1
Outdoor Pools: 1     
There is a magnificent 7,200-sq-ft swimming pool.
Golf: NEARBY
Windsor Golf Club
Holes: 18
Green Fees: $
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Court Fee: Extra Fee
Raquet Rental Fees: Varies
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Scuba: Additional Charge
Snorkeling: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Other Sports Available
Horseback Riding: Additional Charge
Health Club / Spa
Aerobics: Additional Charge
Jacuzzi: Additional Charge
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Offering the perfect blend of tropical waters and high-rolling excitement, The Ritz Carlton San Juan features Puerto Rico`s largest and most vibrant casino, as well as 8-acres of golden sand beach, watersports and an exclusive spa. Hotel features include four restaurants, four bars, 24-hour room service, an 18,500-sq-ft casino, live entertainment, a 7,200-sq-ft swimming pool, two lit tennis courts, spa services for both adults and children, and the Ritz Kids Activity Program. Beach: The hotel is situated on an incredible 8-acre stretch of golden sand beachfront. Check-in: 4:00 p.m.
Check-out: 11:00 a.m.
Total Rooms: 414
Year Opened: 1997 Credit Cards: Visa, Master Card, Diners Club, Discover, American Express
ROOM TYPES
OCEAN FRONT BALCONY DOUBLE
Spacious guestroom with open air vistas of the Atlantic Ocean from a private balcony. Features luxurious marble bathroom. Two double beds.
Other Amenities -
Air Conditioning
Bathtub
Shower
Room Service
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
COMFORT OCEANFRONT BALC DOUBLE
Spacious guestroom with open air vistas of the Atlantic Ocean from a private balcony. Features luxurious marble bathroom and two double beds.
Other Amenities -
Air Conditioning
Bathtub
Shower
Room Service
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
OCEAN VIEW KING
Spacious guestroom offering stunning vistas of the Atlantic Ocean. Features luxurious bathroom with marble. One king bed.
Other Amenities -
Air Conditioning
Bathtub
Shower
Room Service
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
OCEAN VIEW BALCONY KING
Spacious guestroom with open air vistas of the Atlantic Ocean from a private balcony. Features luxurious marble bathroom. One king bed.
Other Amenities -
Air Conditioning
Bathtub
Shower
Room Service
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
COMFORT OCEAN BALCONY KING
Spacious guestroom with open air vistas of the Atlantic Ocean from a private balcony. Features luxurious marble bathroom. One king bed.
Other Amenities -
Air Conditioning
Bathtub
Shower
Room Service
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
COMFORT OCEAN VIEW DOUBLE
Spacious guestroom offering stunning vistas of the Atlantic Ocean. Features luxurious marble bathrooms. Two double beds.
Other Amenities -
Air Conditioning
Bathtub
Shower
Room Service
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
COMFORT COURTYARD DOUBLE
Spacious guestroom offering views overlooking the hotel's pool and garden or courtyard. Luxurious marble bathroom. Two double beds.
Other Amenities -
Air Conditioning
Bathtub
Shower
Room Service
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
OCEAN FRONT BALCONY KING
Spacious guestroom with open air vistas of the Atlantic Ocean from a private balcony. Features luxurious marble bathroom. One king bed.
Other Amenities -
Air Conditioning
Bathtub
Shower
Room Service
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CITY VIEW DOUBLE
Spacious guestroom offering views of the city and Isla Verde's residential area. Features luxurious marble bathroom. Two double beds.
Other Amenities -
Air Conditioning
Bathtub
Shower
Room Service
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
COMFORT OCEANFRONT BALC KING
Spacious guestroom with open air vistas of the Atlantic Ocean from a private balcony. Luxurious marble bathroom and access to Ritz-Carlton Club Lounge. One king bed.
Other Amenities -
Air Conditioning
Bathtub
Shower
Room Service
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
COMFORT CLUB CITY VIEW DOUBLE
Spacious guestroom offering views of the city and Isla Verde's residential area. Features luxurious marble bathrooms. Two double beds. Ritz-Carlton Club Lounge access.
Other Amenities -
Air Conditioning
Bathtub
Shower
Room Service
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
COMFORT OCEAN VIEW KING
Spacious guestroom offering stunning vistas of the Atlantic Ocean. Features luxurious marble bathrooms. One king bed.
Other Amenities -
Air Conditioning
Bathtub
Shower
Room Service
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CLUB CITY VIEW DOUBLE
Spacious rooms with views of the city and Isla Verde's residential area. Features luxurious bathroom with marble. Two double beds. Ritz-Carlton Club Lounge access.
Other Amenities -
Air Conditioning
Bathtub
Shower
Room Service
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
COMFORT COURTYARD KING
Spacious guestroom offering views overlooking the hotel's pool and garden or courtyard. Luxurious marble bathroom. One king bed.
Other Amenities -
Air Conditioning
Bathtub
Shower
Room Service
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
COMFORT CITY VIEW DOUBLE
Spacious guestroom overlooking the residential area of Isla Verde. Features luxurious marble bathroom. Two double beds.
Other Amenities -
Air Conditioning
Bathtub
Shower
Room Service
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CITY VIEW KING
Spacious guestroom offering views of the city and Isla Verde's residential area. Features luxurious marble bathrooms. One king bed.
Other Amenities -
Air Conditioning
Bathtub
Shower
Room Service
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
COURTYARD DOUBLE
Spacious guestroom offering views overlooking the pool and gardens. Features luxurious bathroom with marble. Two double beds.
Other Amenities -
Air Conditioning
Bathtub
Shower
Room Service
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
COMFORT CLUB CITY VIEW KING
Spacious guestroom offering views of the city and Isla Verde's residential area. Features luxurious marble bathrooms. One king bed. Ritz-Carlton Club Lounge access.
Other Amenities -
Air Conditioning
Bathtub
Shower
Room Service
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
CLUB CITY VIEW KING
Spacious rooms with views of the city and Isla Verde's residential area. Features luxurious bathroom with marble. One king bed. Ritz-Carlton Club Lounge access.
Other Amenities -
Air Conditioning
Bathtub
Shower
Room Service
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
OCEAN VIEW DOUBLE
Spacious guestroom offering stunning vistas of the Atlantic Ocean. Features luxurious marble bathroom. Two double beds.
Other Amenities -
Air Conditioning
Bathtub
Shower
Room Service
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
OCEAN VIEW BALCONY DOUBLE
Spacious guestroom with open air vistas of the Atlantic Ocean from a private balcony. Features a luxurious marble bathroom. Two double beds.
Other Amenities -
Air Conditioning
Bathtub
Shower
Room Service
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
POOL VIEW JUNIORSUITE KING BED
Guestroom includes one king bed, a luxurious bathroom with exclusive Asprey bath amenities, and a pool views.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Room Service
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
COMFORT OCEAN BALCONY DOUBLE
Spacious guestroom with open air vistas of the Atlantic Ocean from a private balcony. Features luxurious marble bathroom. Two double beds .
Other Amenities -
Air Conditioning
Bathtub
Shower
Room Service
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
COMFORT CITY VIEW KING
Spacious guestroom overlooking the residential area of Isla Verde. Features luxurious marble bathroom. One king bed.
Other Amenities -
Air Conditioning
Bathtub
Shower
Room Service
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
COURTYARD KING
Spacious guestroom offering views overlooking the pool and gardens. Features luxurious bathroom with marble. One king bed.
Other Amenities -
Air Conditioning
Bathtub
Shower
Room Service
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
There are 4 Restaurants at Ritz-Carlton San Juan:
The Vineyard - An award-winning fine dining restaurant offering a#California inspired menu with a touch of the Mediterranean. The open kitchen allows guests to watch the chef at work while enjoying the refined atmosphere. Business attire recommended. Open for dinner.
The Caribbean Grill - Casual, yet sophisticated, The Caribbean Grill offers a caf-style atmosphere and fresh, cutting edge regional cuisine. Open daily for breakfast, lunch and dinner. Sunday brunch is offered from 11am-3pm.
The Sushi Bar - The Sushi Bar presents sushi in a caf-style setting. Focused on serving fare made of the freshest ingredients, The Sushi Bar features gourmet simplicity. Open Mon-Sat from 6pm-11pm.
The Ocean Bar & Grill - While enjoying the beautiful view of the ocean, you can experience the pleasures of the hotel's most casual restaurant -- The Ocean Bar & Grill. The Ocean Bar & Grill is located beachfront and has direct access to both the beach and the pool.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Watersports and tennis
Nightly Activities & Entertainment:
Pianist-Jose Quinonez, live nightly entertainment, Casino gambling.
CHILDREN'S PROGRAMS
The Ritz Kids Program offers supervised activities for children between the ages of 4 and 14 years old. The program also offers spa services for children between the ages of 5 and 12.
Applicable Ages: 4-14
Program Fees: varies

Babysitting Fee: $
Advance Notice for Babysitting: 24 hours

TripAdvisor Web Reviews
Based on 3274reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Ritz Carlton San Juan Rocks!!!
BigWig724, Midland, Michigan
Sun Aug 19 13:33:06 EDT 2018
Family and I stayed here prior to the devastating hurricanes that damaged so much of the beautiful island of Puerto Rico. Service was impeccable. Staff was friendly and helpful. Amenities were extraordinary. Definitely a place to revisit to be pampered and treated like royalty. After major renovations I believe this hotel is set to reopen in October 2018. We returned to Puerto Rico for vacation in July 2018 and they were still working on this property so we had to stay at a comparable hotel nearby. Can’t wait to return and enjoy ourselves again.

Not up to Ritz standards but very nice
ron s,
Wed Aug 08 13:28:01 EDT 2018
I've stayed at a handful of Ritz Carlton locations, this location is very beautiful but not up to Ritz standards in my opinion.. Compared to the service Grand Cayman, Aruba and Cancun this place doesn't meet up to their standards, but it is a nice property.

AMAZING PROPERTY
Andi K, Kauai, Hawaii
Mon Aug 06 11:52:14 EDT 2018
We had a Family Reunion celebrating my father's 88th Birthday. The rooms and service was great and we loved BLT Restaurant. The pool was great but the ocean rocky and not like the Caribbean sea in the US VI

WE HAD A GREAT STAY
tyleah J,
Tue Jul 31 04:22:40 EDT 2018
We had a week long stay and because I am a creature comfort person i was satisfied they did not disappoint;we shopped at Tiffany’s little Switzerland And the sales representative where so gracious and kind it was very clean I loved the beach front the guests where pleasent and friendly the choice of activities was pretty decent and our room was comfortable only thing I would do differently is book a balcony WARTER front view. I can’t wait till it’s up and running again. HENRY AND TYLEAH JOSEPH 🤗😍🙌🏽

Lovely oasis in San Juan
Travelbug474, Baltimore, Maryland
Mon Jun 04 09:03:21 EDT 2018
My family of 6 stayed in 2 rooms at this hotel. We found the entire hotel quite lovely, the staff very friendly and the pool and beach areas were gorgeous indeed. Also walking distance to quite a few restaurant options which was great! Can't wait to go back. Our hearts go out to the people of Puerto Rico and we pray for a strong recovery.



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