Puerto Vallarta/Riviera Nayarit

Reflect Krystal Grand Nuevo Vallarta


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All Inclusive    

2019 Exceptional Values
Extra Value: Apple Leisure Group Exclusive:
Free non-stop transfers.
Free Symbolic Weddings: Receive the Reflect Wedding Package complimentary when booking at least 7 nights in the required room category or higher. Restrictions apply - see applebeachbrides.com.
Honeymoon: Receive the Reflect Honeymoon Package complimentary when booking the minimum required room category or higher for a minimum of 7 nights (restrictions apply*).
Family: Two kids 12 &under Stay, Play, and Eat Free during select dates.

Perfectly situated on a pristine, golden-sand beach with spectacular views of Banderas Bay, Reflect Krystal Grand Nuevo Vallarta is a beachfront hideaway where unforgettable memories are made.

Just 20 minutes from Licenciado Gustavo Díaz Ordaz International Airport and 30 minutes from the historic colonial town of Puerto Vallarta, guests are treated to an Unlimited-Luxury® getaway where everything is included. This stunning beachfront property offers 410 stunning rooms and suites that offer resort, tropical, pool, or ocean views-the perfect spot to watch the pastel palette of the Pacific sunset each evening. Each and every room offers pampering amenities including a furnished balcony or terrace, daily restocked mini-bar, complimentary WiFi, and more. 26 Junior Swim-Out Suites feature spacious accommodations and the opportunity to step into a sparkling pool right from the terrace. For an extra level of luxury, the Altitude Club offers private check-in and check-out, oceanfront views, a private lounge and more.

Five delicious reservation-free dining options include Italian, Mexican, and Asian cuisine, as well as a buffet and a grill. Top-shelf spirits are poured without limit at five bars and lounges including the Sky Lounge, an adults-only rooftop bar offering panoramic views of Banderas Bay and the Sierra Madre Mountains. 24-hour room service is also available.

With three shimmering pools, a pristine beach, and endless day and evening activities, there is something for everyone to enjoy. Kids can enjoy their own time at the Explorer's Club with a wading pool and a slide, and teens get their own space at the Core Zone Teen's Club with activities catered to their interest. The spa offers an extra level of indulgence with transcendent body treatments, facials, manicures, pedicures, and so much more. Reflect Krystal Grand Nuevo Vallarta has everything needed for a lavish and memorable vacation!

*Please request your honeymoon package at time of booking. Not available during Christmas and New Years Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Reflect Wedding Package. Package is only applicable to couples staying within three months of their wedding. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in.
HOTEL LOCATION
Just 20 minutes from Licenciado Gustavo Diaz Ordaz International Airport and 30 minutes from the historic colonial town of Puerto Vallarta, guests are treated to an Unlimited-Luxury getaway where everything is included.
Address: Blvd Costero 800 SurFracc Flamingos
Nuevo Vallarta
NAY

MX
Local Phone: +52(322)226-1050
HOTEL FACILITIES
Business Services
Concierge
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Pools
Number of Pools: 3
Outdoor Pools: 3     
Golf: NEARBY
Holes: 18
Green Fees: $
Water Sports on Site
Motorboats: Additional Charge
Other Sports Available
Jogging Trail: Complimentary
Health Club / Spa
Aerobics: Additional Charge
Jacuzzi: Additional Charge
Sauna: Additional Charge
HOTEL DETAILS
Luxury getaway includes reservation-free dining at 5 dining options, top-shelf spirits poured without limited at bars & lounges including Sky Lounge with stunning views on Banderas Bay & Sierra Madre Mountains to watch sun set. This beachfront property offers 410 stunning rooms & suites that offer resort, tropical, pool, or ocean views offering the perfect spot to watch the pastel palette of the Pacific sunset each evening. Kids can enjoy their own time at Explorer's club. Beach: Check-in: 03:00pm
Check-out: 12:00pm
Total Rooms: 410
Year Opened: 2017 Credit Cards: Visa, Master Card, American Express
ROOM TYPES
STAFF 2ND ROOM
Other Amenities -
Kitchen
STAFF ROOM
Other Amenities -
Kitchen
DELUXE OCEAN VIEW
A spacious ocean view room that offers a warm and comfortable stay featuring one king or two double beds, balcony, bathroom with a shower, safety deposit box, hairdryer, cable TV, iron/ironing board, and mini-bar with an ocean view.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Telephone
Television
DELUXE TROPICAL VIEW
Diverse space that creates a warm and comfortable stay with ample room featuring one king or two double bed, balcony, bathroom with a shower, closet, safety deposit box, hairdryer, cable TV, mini-bar, complete with a tropical view.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Telephone
Television
DEAL OF THE DAY NON REFUNDABLE
Comfortable rooms featuring bathroom with a shower, closet, safety deposit box, hairdryer, cable TV, and mini-bar.
Other Amenities -
Kitchen
ALTITUDE CLUB JRS OCEAN VIEW
2 double beds, full bathroom with shower, private balcony. Guests also recieve exclusive Altitude Club inclusions.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Kitchen
Coffee Maker
Hair Dryer
Iron
Telephone
Television
DELUXE GROUPON
Other Amenities -
Kitchen
JUNIOR SUITE OCEAN FRONT
Excellent space for guests looking for an oceanfront suite with plenty of space that features a bedroom beside the living room and includes one king. Each guestroom includes personal climate control, bath amenities, coffee maker.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Telephone
Television
JUNIOR SUITE POOL VIEW
Luxurious and sophisticated, the Junior Suites are the perfect choice for guests that want an extra spacious suite. Featuring one king-size bed or two double beds, and balcony with pool views. Each suite includes iron/ironing board, and work desk.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
DELUXE RESORT VIEW
Comfortable rooms featuring one queen-size bed, bathroom with a shower, closet, safety deposit box, hairdryer, cable TV, and mini-bar.
Other Amenities -
Air Conditioning
Fan
Shower
Coffee Maker
Hair Dryer
Iron
Telephone
Television
JUNIOR SUITE OCEAN VIEW
The Junior Suite Ocean View is the perfect choice for guests who want extra comfort iin a spacious setting. Featuring two double beds, balcony, personal climate control, bath amenities, coffee maker, direct-dial phone, flat screen TV.
Other Amenities -
Air Conditioning
Shower
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Telephone
Television
DINING
Reflect Krystal Grand Nuevo Vallarta features 1 meal plan options:
All Meals, Drinks & Tips
There are 5 Restaurants at Reflect Krystal Grand Nuevo Vallarta:
Hacienda El Mortero - A la carte dinner, Mexican cuisine, opens 6:00pm - 10:30pm, dress code - casual elegance.
The Grill - A la carte lunch from 1:00pm - 5:00pm & a la carte dinner from 6:00pm - 10:30pm, with dress code - casual elegance; International menu.
Ayami - A la carte dinner, Asian cuisine & teppanyaki, opens 6:00pm - 10:30pm, dress code - casual elegance.
Risotto - A la carte dinner, Italian cuisine, opens 6:00pm - 10:30pm, dress code - casual elegance.
O Restaurant - Buffet breakfast 07:00am - 12:00pm / Lunch 1:00pm - 5:00pm / dinner 6:00pm - 10:30pm, dress code - casual.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Aqua aerobics, beach volleyball, billiards, exercise classes.
CHILDREN'S PROGRAMS
Kids can enjoy their own time at the Explorer's Club for kids with a wading pool and a slide just for them and teen get their own space at the Core Zone Teen's Club *coming soon with activities catered to their interest.
Applicable Ages: 3-12 years old

Children's Facilities
PlayGround
Children's Pool
Babysitting Fee: $

TripAdvisor Web Reviews
Based on 2783reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Fun trip
carol s,
Thu Apr 25 10:06:12 EDT 2019
We stayed at this resort from April 9-19. The first night we were given a room that was facing the hotel next door and a bank of air conditioners and fans. It was super noisy so we were moved to a room on the top floor which was MUCH better. Did not have an ocean view or a balcony but that's what we had paid for anyways. Didn't miss having a balcony because we spent MOST of our time at the pool. The first few days were super quiet, lots of elbow room at the pool and at all of the restaurants, BUT it got super busy on Monday (April 15). We only found out then that Easter Week is "spring break" in Mexico and the hotel was PACKED the last few days we were there. Go to the coffee shop for espresso or lattes. Way better than the coffee served in the buffet or restaurants. Food was hit and miss...mostly a hit but some disappointing meals too. Risotto at the Italian restaurant was a flop as well as the curry dish at the Asian restaurant. Teppanyaki was fun and although the food was a bit overcooked, was still worth going to. Steakhouse was awesome for both lunch and dinner. They will make you a custom meal if you like...ask for a green salad with the meat and veggie skewers on the side - and a glass of chilled white wine - my go-to for lunch. Delicious! And the fresh fish fry on the pool deck was spectacular! too bad they only had it the one day. Beautiful location, right on the beach. Pools were very nice, the 50 meter pool was great for lap swimming in the mornings, and the infinity pool was perfect for lounging and having some drinks while taking in the beach view. ​​​​​And do NOT miss the sunsets from the Sky Lounge. Shout outs to the following staff members: Jose - breakfast buffet - top notch service, always had mimosas ready Edmundo in the lobby - always super friendly Elena - cleaning staff - did an exceptional job with our room Claudia @ Coco Cafe - THE BEST staff member as far as I'm concerned.

Great stay!
Greg J, Victoria, Canada
Sun Apr 21 13:08:35 EDT 2019
Just got back from a week at the resort. Had a great stay. We bought the Altitude upgrade package and we found it was worthwhile. This was our best Mexico experience so far. The beach is great, although we noted that the previous TripAdvisor posts (yes this is how we pick our trips, and reviews are our way of giving back to the community) had mentioned that a lack of beach chairs were an issue, the management obviously read feedback here and were on it. Lots of chairs, the challenge is that as a side effect of the limitless pool towel policy, guests were claiming too many beach chairs then not showing up. Staff were good about getting this sorted. Food was great. We did not visit the buffets, breakfast excepted, so we cannot offer feedback there. The a la carte restaurants were fantastic. We did the Asian restaurant 4 times, the sushi being comparable to Victoria, which is a very high standard.

Could be a 4star with some tweaking
raelinem, Ottawa, Canada
Sat Apr 20 22:50:41 EDT 2019
Just returned from a “ladies trip” for a week. This is a a very good resort especially if you are coming from a very busy work/home life and want a completely low key relaxing recharging experience. The wine is awful. The G&T perfect. The buffet was great for breakfast and lunch but the dinner options were generally lacking in buffet and all restaurants - positive: no reservations required. We had two rooms in the main building on the 7th floor and rooms were awesome and very clean (we did pay for the upgrade) - beds and pillows very comfortable. While we were not looking for an all night party it would have been nice to have a bar or disco to go to (by evening 3 or 4 when you are feeling recharged) ...there is no night entertainment worth mentioning. Kids are permitted in all the pools and this was also a reason I dropped the rating to 3 - there is a huge kids pool and no reason for the kiddies to be in the infinity pool with swim up bar. The wifi, while included, does not work on beach and is spotty throughout the rest of the resort especially as the resort became busier closer to Easter. I’m a bit of a coffee snob and the double shots of espresso from the coffee cafe were great. Only 25 minutes from airport- that’s nice. Overall good resort to recharge and “reflect” - we enjoyed our stay.

Wonderful Stay at Reflect Krystal Grand
Shawn C, Fort McMurray, Canada
Fri Apr 19 09:08:20 EDT 2019
Husband and myself stayed at this resort from April 7 to the 17th. Overall, had a great stay. Most Staff were wonderful, kind, and good service. We were celebrating our 12th wedding anniversary. We told them, but didn't get any special treatment. Some couples did... The pools were all lovely, but need a few minor repairs (tiles missing, stained spots). We are early risers so had no issues getting prime location. Some folks got up late morning and wondered why they couldn't get chairs with umbrella's, well thats how it goes. Late risers will not get prime locations. LOL. The Beach was Beautiful nice views, great beach walks. The ocean is a bit rough and you cannot see the bottom (mucky like sand, dark water). Didn't like that too much, but, we loved it anyway. We don't mind vendors and there are some. But they were not pushy. The paved walking areas outside as well building stairs require cleaning. We had a king tropical pool view in building 3, 6th floor, no issues with room, other than not much storage. Pillows SUCKED! The Sky Lounge was not as nice as we expected. Needed cleaning; sometimes just too windy. But views were amazing. Liquor choices not great anywhere on the resort. We would not say the resort had Premium liquor, just ok drinks. We ended up buying a few bottles and making our own drinks. The Wine was terrible. Our favorite restaurant was the the Grill beside the adult pool. Very good customer service, clean and they tried hard to please. Highly recommend trying the Ceviche appetizer, fish salsa, was yummy. The soup of the day, also yummy. We ate there almost every day for Lunch!! The other restaurants were not great, hit and a miss. The Asian was ok, however gave me cramps after eating. The menu selection at all the restaurants was not great. The Italian was only open twice during our stay, this is an adult restaurant. My meals were just ok. One of my meals I couldn't even eat. This can be normal at all inclusive's. We went to the resort next to Krystal a few times. Called Flamingo's for a few drinks and pizza. Was very good. A few evenings they had live music at the Sky Lounge for adults, we had lots of fun, danced and met lovely people. They didn't play late (maybe from 7pm to 9pm, that was disappointing as you are just starting to dance, meet people and have fun, then its over. We went into old Puerto Vallarta one day, had a great time. Had Lunch at Barcelona Tapas. The restaurant was up high in the city and the views, food and service were amazing. Highly recommend trying this experience. They made the best food and drinks. We will go back to Nuevo area, however would prefer to get a condo and make our own food and drinks. Also you can eat at lots of places outside the resort very reasonable. can walk, or cabs are cheap and the food is amazing at the local restaurants. All in all we had a great vacation!

Ok but not great
Liz S, Nanaimo, British Columbia, Canada
Thu Apr 18 07:04:23 EDT 2019
This is a family resort that did not live up to my expectations. It has apparently changed owners and is being run on a tighter budget. The juices were were not freshly squeezed fruits like at most all inclusive I’ve been to in Mexico, the service was poor, we had many separate staff try to sell us on tours and packages and we were daily being asked to come to the selling breakfast “just for an hour” to get all sorts of free deals. (Luckily we were warned about the hard sell for time share/condo sales and long duration) Food was okay, but not upscale. Ex. Guacamole was difficult to find...often a watered down version of avocado “sauce” was offered. The kids programming was limited since the children’s area with small pool and a bit of containment was under renovation, so that did not help us. Entertainment was amateurish, often using guests for karaoke or children’s talent show, etc. except for two nights which featured a one hour live band and a traditional dance troupe. Such poor quality is not usual for all inclusive. The outdoor venue for these shows was very poor since there is no staging area, just a patio at the bottom of main stairway and then audience is separated from that in a two row deep strip behind a pond. Avoid lower number rooms in main wing because there are huge loud fans running outside the door to rooms and it is loud! Ex. 4201 to 4206. 4 means main wing, 2 is second floor, 01 to 06 too close to fans. As you go higher to 9th floor the sound lessons, but ... Bright lights: Vanessa did her utmost to keep adults and children happy running pool aerobics and dance classes and the like. The family pool was huge and had a shallow end all around the edge for lots of safe play and ease of access for all ages. All rooms in the main wing back onto the open courtyard with the pool and some have ocean views. Nice.



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