Pueblo Bonito Emerald Bay Resort & Spa

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Nestled on a crescent bay in the unspoiled area known as New Mazatlan, the extraordinary Pueblo Bonito Emerald Bay Resort & Spa is an elegant jewel of a resort situated on 20-acres of pristine tropical grounds. Edged by the Pacific Ocean, this gorgeous resort is minutes from Mazatlan's Golden Zone, El Malecón, and the charm of Old Mazatlan.

Overlooking the azure ocean, Pueblo Bonito Emerald Bay Resort & Spa is a luxurious all-suite resort designed as a hacienda of freestanding villas that blend into a grove of 150-year-old mangrove trees and colorful gardens. With warm colors and charming coastal décor, each peaceful villa offers a furnished kitchenette including refrigerator, cook top, coffee maker, toaster, microwave, blender, and dishes. Each private villa features modern lifestyle luxuries for the perfect Mexico vacation: a safe, wireless Internet, satellite TV, pillow preference, twice-daily maid service and 24-hour suite service.

Tee off on spectacular golf courses, enjoy deep-sea fishing, boat over to Stone Island and soak up the sun on the peaceful private beach. Feast on the flavors of land and sea at your choice of four ocean-view restaurants, bistros and cafés with delectable international cuisine and spirits. Enjoy dining in stylish eateries and waterfront terraces with views of the rolling surf. Sip tequila at festive lounges, or swim up to poolside bars for cocktails under the sun.

Bonito's Kids Club is the place to be for the young vacationers! The club includes a wide variety of fun activities for children. While the kids are entertained, treat yourself to a day of pampering at the acclaimed Spa at the Rosé. A full-service, European-inspired spa, the Spa at Rosé offers an extensive menu of rejuvenating treatments and massage therapies designed to renew and revive the body, mind and soul.
Emerald Bay is located 12 minutes outside the Golden Zone on more than 20 acres of pristine tropicalgrounds. Set in an exclusive, unspoiled new area known as "New Mazatlán," it overlooks the tranquil Pacific and a magnificent, expansive private beach.

Local Phone: 1-800-990-8250
Toll Free Phone: 1-800-990-8250
Fax: 011-52-691-41723
Car Rental
Laundry / Dry Cleaning Service
Physician on Call
Number of Pools: 1
Outdoor Pools: 1     
There is a large heated swimming pool with a garden jacuzzi and pool bar.
Health Club / Spa
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Relax in the seclusion and uncommon luxury of Emerald Bay. This elegant resort is set on 20 pristine acres overlooking the Pacific Ocean. Unwind in your condo-style suite with panoramic ocean view or choose from an abundance of outdoor Modeled after a Mexican village, the spacious, beautifully decorated suites are carefully integratedinto a grove of Mangrove trees. Other amenities include Kelly`s Piano Bar, therapy rooms for massageand body treatments, and a large swimming pool. Beach: The property is situated on a long stretch of private golden sand beachfront. The beach area is safefor swimming.
Total Rooms: 180
Year Opened: 2001 Credit Cards: Visa, Master Card, American Express
No Spring Breakers
Beautifully appointed with style and sophistication, the expansive Master Suites offer 973 square feet of space to relax, entertain and enjoy paradise. These luxury suites feature a kitchenette.
Other Amenities -
Air Conditioning
Coffee Maker
Hair Dryer
Radio Alarm Clock
Room Safe
With 425 square feet of space, the beautiful Junior Suites offer a relaxing retreat on the Mazatlan coast. Each Junior Suite features a balcony with a panoramic ocean view, bathroom, living area and kitchenette.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Coffee Maker
Hair Dryer
Radio Alarm Clock
Room Safe
There are 4 Restaurants at Pueblo Bonito Emerald Bay Resort & Spa:
Sunset Grill - Take a break from the sun and fun at the new Emerald Grill, offering convenient lightand full menus with fresh sandwiches, salads, snacks, and a variety of refreshing and cocktails.
Emerald Grill - Take a break from the sun and fun at the new Emerald Grill, offering convenient lightand full menus with fresh sandwiches, salads, snacks, and a variety of refreshing beer and cocktails.
The Bistro - Swing by The Bistro to experience mouthwatering international cuisine - from delicious gourmet pizzas to fresh sushi from the sushi bar.
La Cordeliere - Serves masterfully prepared international and French cuisine and festive themed buffets. Enjoy relaxing ocean views dining in the casually elegant atmosphere or feast al fresco on the beautiful shaded terrace - the perfect place to enjoy a
Daily Activities & Entertainment:
Gym, Access to Watersports
TripAdvisor Web Reviews
Based on 3241reviews
What to expect

Apple Vacations Traveller Reviews
Nov 08 2011
- Told No upgrade was available (the hotel was 1/2 empty) - Told European breakfast plan means no breakfast
Customer Rating: 

TripAdvisor Traveller Reviews
Once nice resort -needs updating immediately.
Judy V, San Diego
Thu May 17 18:48:50 EDT 2018
DO NOT go to the Casa 46 Restaurant. They charge you extra to eat there - but the food and service were very poor. Food is over seasoned and over cooked. Staff do not understand or speak English - frustrating. Some drinks -undrinkable. We ate on the outside patio and couldn’t even talk due to the bands in the courtyard. Le Cordilier Restaurant food is very tasteless and repetitive. Rooms are very outdated ( same furnishings/paint color for past 10 years) and in dire need of updating and construction repair. The most positive experience we had was with the wait staff -very courteous and eager to please.

Wonderful Resort.
caroguajardoe, Monterrey, Mexico
Wed May 16 09:07:50 EDT 2018
Excellent attention, Gorgeous Resort, Best spa in the world. All the resort is very clean. I love the beach , the pools are incredible large. The food is delicius. The tous are a little expencive, but in downtown you can get the cheaper. You have to go to casa 46.

lisangel62, Glendale, California
Sat May 12 09:50:22 EDT 2018
We have been Pueblo Bonito owners since 2002. We have enjoyed our trip every single time to the fullest. We have experienced the best service ever and always with a smile. There are few people I feel deserve to be recognized. There is Enrique at the pool who has been here 18yrs. He greets us with a smile and is so efficient. There is Miguel Ángel, our waiter at the Bistro, who just goes out of his way to make sure we are happy with all of our needs. There is the Bistro busboy Jesus, who also is there with a smile and takes great care of us . Martin , one of the drivers and who Is also at the Concierge who has helped us for so many years, so very helpful. There is Roberto and Martha that always give us the new updates,deals and re-caps of our membership with a knowledgeable and caring manner. Lastly, Daniel C. the young man at the towels , he also has impacted us with his willingness to accommodate all of us with an enormous smile. Danielle has a contagious good vibe, our day at the pool is always the best! A big thank you to these amazing Emerald Bay Employees !

A relaxing week
Darrin N,
Sat May 12 08:43:07 EDT 2018
We would recommend this resort to anyone looking to get pampered. The staff was gracious and attentive. There were no hard selling tactics as some people mentioned as we politely declined all offers. We spent most of the time at the Adult Pool reading and talking with other guest. We were not confined to the resort as there are different dining and transportation alternatives. We are planning to come back however, we would not do the all inclusive. If your staying an entire week the food selection gets old very quick. That's the only reason we did not give the resort 5 stars. After talking with seasoned guest we learned to eat off the property and enjoy the local food and culture. The locals are friendly and at no time did we feel unsafe.

Don't take the bait
Janis C,
Fri May 11 17:32:34 EDT 2018
The resort was wonderful but the all male waiter crew both in the buffet restaurant and swim up bar ignored single women. I chose all inclusive but had to search out a waiter or have a man request restaurant service for me more often than not. I fell for the presentation bait and was promised a $300 credit to use at the spa, meal upgrades and other fees. I chose $380 in spa services but at check out I was told that I already got a discount at the spa so I couldn't use my $300 credit at all. After insisting that I use my credit I was charged full price for all my spa services and the credit was applied. I finally had to pay $180 which was $100 more than I expected. I had to demand justice and was very unhappy for the last 5 minutes of a very pleasant holiday. The buffet restaurant is below US sanitary standards. Glasses and silverware are polished with the same cloth over & over spreading contamination.

The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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