Mazatlan

Pueblo Bonito Emerald Bay Resort & Spa


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Nestled on a crescent bay in the unspoiled area known as New Mazatlan, the extraordinary Pueblo Bonito Emerald Bay Resort & Spa is an elegant jewel of a resort situated on 20-acres of pristine tropical grounds. Edged by the Pacific Ocean, this gorgeous resort is minutes from Mazatlan's Golden Zone, El Malecón, and the charm of Old Mazatlan.

Overlooking the azure ocean, Pueblo Bonito Emerald Bay Resort & Spa is a luxurious all-suite resort designed as a hacienda of freestanding villas that blend into a grove of 150-year-old mangrove trees and colorful gardens. With warm colors and charming coastal décor, each peaceful villa offers a furnished kitchenette including refrigerator, cook top, coffee maker, toaster, microwave, blender, and dishes. Each private villa features modern lifestyle luxuries for the perfect Mexico vacation: a safe, wireless Internet, satellite TV, pillow preference, twice-daily maid service and 24-hour suite service.

Tee off on spectacular golf courses, enjoy deep-sea fishing, boat over to Stone Island and soak up the sun on the peaceful private beach. Feast on the flavors of land and sea at your choice of four ocean-view restaurants, bistros and cafés with delectable international cuisine and spirits. Enjoy dining in stylish eateries and waterfront terraces with views of the rolling surf. Sip tequila at festive lounges, or swim up to poolside bars for cocktails under the sun.

Bonito's Kids Club is the place to be for the young vacationers! The club includes a wide variety of fun activities for children. While the kids are entertained, treat yourself to a day of pampering at the acclaimed Spa at the Rosé. A full-service, European-inspired spa, the Spa at Rosé offers an extensive menu of rejuvenating treatments and massage therapies designed to renew and revive the body, mind and soul.
HOTEL LOCATION
Emerald Bay is located 12 minutes outside the Golden Zone on more than 20 acres of pristine tropicalgrounds. Set in an exclusive, unspoiled new area known as "New Mazatlán," it overlooks the tranquil Pacific and a magnificent, expansive private beach.
Address: AVE ERNESTO COPPEL CAMPANA #201
ZONA CERRITOS MAZATLAN, SIN


MX
Local Phone: 1-800-990-8250
Toll Free Phone: 1-800-990-8250
Fax: 011-52-691-41723
HOTEL FACILITIES
Car Rental
Concierge
Laundry / Dry Cleaning Service
Physician on Call
Pools
Number of Pools: 1
Outdoor Pools: 1     
There is a large heated swimming pool with a garden jacuzzi and pool bar.
Health Club / Spa
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
HOTEL DETAILS
Relax in the seclusion and uncommon luxury of Emerald Bay. This elegant resort is set on 20 pristine acres overlooking the Pacific Ocean. Unwind in your condo-style suite with panoramic ocean view or choose from an abundance of outdoor Modeled after a Mexican village, the spacious, beautifully decorated suites are carefully integratedinto a grove of Mangrove trees. Other amenities include Kelly`s Piano Bar, therapy rooms for massageand body treatments, and a large swimming pool. Beach: The property is situated on a long stretch of private golden sand beachfront. The beach area is safefor swimming.
Total Rooms: 180
Year Opened: 2001 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No Spring Breakers
ROOM TYPES
MASTER SUITE
Beautifully appointed with style and sophistication, the expansive Master Suites offer 973 square feet of space to relax, entertain and enjoy paradise. These luxury suites feature a kitchenette.
Other Amenities -
Air Conditioning
Kitchen
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
JUNIOR SUITE OCEAN VIEW
With 425 square feet of space, the beautiful Junior Suites offer a relaxing retreat on the Mazatlan coast. Each Junior Suite features a balcony with a panoramic ocean view, bathroom, living area and kitchenette.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Kitchen
Refrigerator
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
DINING
There are 4 Restaurants at Pueblo Bonito Emerald Bay Resort & Spa:
Sunset Grill - Take a break from the sun and fun at the new Emerald Grill, offering convenient lightand full menus with fresh sandwiches, salads, snacks, and a variety of refreshing and cocktails.
Emerald Grill - Take a break from the sun and fun at the new Emerald Grill, offering convenient lightand full menus with fresh sandwiches, salads, snacks, and a variety of refreshing beer and cocktails.
The Bistro - Swing by The Bistro to experience mouthwatering international cuisine - from delicious gourmet pizzas to fresh sushi from the sushi bar.
La Cordeliere - Serves masterfully prepared international and French cuisine and festive themed buffets. Enjoy relaxing ocean views dining in the casually elegant atmosphere or feast al fresco on the beautiful shaded terrace - the perfect place to enjoy a
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Gym, Access to Watersports
TripAdvisor Web Reviews
Based on 3012reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Mazatlan
DARIO D.
Nov 08 2011
- Told No upgrade was available (the hotel was 1/2 empty) - Told European breakfast plan means no breakfast
Customer Rating: 

TEST
TripAdvisor Traveller Reviews
The staff was outstanding and the service extraordinary.
Alan Q, Kalispell, Montana
Thu Oct 19 10:24:19 EDT 2017
My wife and I were in one of the Villas for our week. Our two young granddaughters (7 & 9) joined us with their dad. They had a blast. Retreating to the villa when we'd had enough sun and having the girls play in our own private little pool was wonderful. We are "elite" members and the service provided by the elite staff, namely Karla, Daniel, and Julian) was beyond excellent. the food was very good and the buffet more than adequate.

Beautiful Facility; Great Staff
BRSSalem, Salem, Oregon
Tue Oct 17 20:14:11 EDT 2017
We have been coming to PBEB for 10 years. The facility maintenance and grounds are always in good condition, and the wait staff is awesome. With so many long term employees, it feels like a second home. Jairo at La Cordeliere is a waiter that you wish you had at every restaurant back home, and Adriana and Lucia are so gracious at the Omelette station for breakfast, you want to go back twice. Enrique and Jose Luis at the pool are great - but none are better that Fernando at Kelly's. He is a fixture at Kelly's. We are never afraid to invite friends to join us, as we know they will not be disappointed, and the pressure at the Time Share presentation is not overbearing compared to many. The SPA is also a must do. Make sure that you take the free shuttle to the downtown resort and enjoy both Cilantro's and Angelo's - which has a dress code - and then take the pulmanias on down to the Golden Zone for shopping. On the downside, the variety of food at the breakfast buffet has been cut back, no sausage and you have to ask your waiter for bacon for starters, and the dinner buffet is very boring regardless of what the "Theme Night" is. We walked thru every night, and left it to eat elsewhere. The food at The Bistro is good, but the menu gets stale, and although they are quick to take your order, it takes FOREVER for the food to be served. You can almost take the shuttle bus to Cilantro's and get served faster. In the end, this is a beautiful resort that deserves to be on your bucket list.

Overall Good Experience
brian w,
Mon Oct 16 10:05:19 EDT 2017
My wife and I celebrated pur honeymoon at Emerald Bay. We chose the all-inclusive option and stayed 7 days. First the good: the resort is absolutely beautiful. The staff are friendly and the food is decent. The rooms are good size and ours had a fabulous view. We got the Jr. Suite. Now, the bad: the pressure to buy into the timeshare was relentless. From the moment we checked-in, to the sales staff wandering the restaurants, and we even got phone calls in our room and a sales pitch during a tour we booked. Yhe refrigerator in our room was broken and had a moldy towel inside to catch dripping water. The decorative pillows on the bed smelled absolutely horrible. Like mold and mildew and clearly had never been washed. The drains in the bathroom did not drain, which means you have to take a fast shower. Housekeeping did not clean pur room very well. They made the bed and some of the time replaced the towels. Half the time, service in the restaurants was good, the other half it was horrible. Long waits for the check and refills. All things considered, it was a good time. But considering the 5 star price and that we got 3 star value, I would be hesitant to go back to this resort.

Amazing! Breathtaking.
Pablo M,
Wed Oct 04 14:14:22 EDT 2017
I highly recommend this resort, nature is all over, including animals, it feels like you ara at a zoo in Costa Rica. Service is spectacular, all-inclusive totally worth it! And prices couldn't be any better. Resort is huge! Every since you drive in it gives you that inexplicably feeling, all rooms have a view and there are pools, bars and restaurants everywhere, hotel also has a private beach. Now let's talk about the city. Mazatlan has the largest population of Canadians in Mexico, also there are a lot of American living here, the city is extremely safe, specially for tourists. Must see deer island (isla venados), malecón, Plaza Machado at night and the town 30 minutes away El Quelite, where you can have the best and most authentic Mexican meal of your life for less than 10 dollars, seriously you have to do it! Taxis are cheap, if you get them at the airport they have set fares, you won't get ripped off, but if you really need transportation the "Pulmonias" are the best. Dollar is almost 20 pesos right now. I can assure you that you will have the best vacation of your life for the cheapest at the best resort in the Pearl of the Pacific.

Family Vacation
sherriffblack, Oregon
Tue Oct 03 12:55:25 EDT 2017
This last August My wife and I and our Daughter and three grandsons spent a wonderful vacation at Emerald Bay. Our accommodation, thanks to Cindy In the RCI dept.,was beyond excellent. I would like to thank Nancy in the accounting department for returning my overcharge that i missed at checkout. The restaurants were very good. Jose in the Bistro, Jesus in Kelly's bar,and Ivan in transportation all made our vacation very enjoyable.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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