Ixtapa-Zihuatanejo - Presidente Inter-Continental Ixtapa

The hotel is nice but has many things wrong with it. The rooms smell very musty. Rooms do not have refrigerators so you must call for water. You do not get any hotel info when you check in so you learn as you go about the hotel. One needs to ask for toast and bacon when having breakfast, you never .. More>

The hotel is nice but has many things wrong with it. The rooms smell very musty. Rooms do not have refrigerators so you must call for water. You do not get any hotel info when you check in so you learn as you go about the hotel. One needs to ask for toast and bacon when having breakfast, you never know which resaurant is serving the meal or what nights they are featuring special events. The gym equipment does not work nor do they have sanitizer to clean after one uses it. The tennis courts were full of bird droppings and the tennis balls were very old and worn out. The bike tour was cool but the bikes were very dirty and helmets also were not sanitized after each person's use. The beds were very hard and so sleeping was an issue. Wait staff were awesome as well as bar tenders. Locals over run the place on the weekend, taking over the swim up pool bar and kids were all over the place, but by Monday the place was like a ghost town. We had issues with getting a king size bed for 2 days, after they left we finally got a room with a king bed and balcony.

The food at the Presidente was as bad as it could get we should get a refund from the hotel for how poor the food was. I hope Apple rates this place as 1 apple because that is all it deserves! .. More>

The food at the Presidente was as bad as it could get we should get a refund from the hotel for how poor the food was. I hope Apple rates this place as 1 apple because that is all it deserves!

Our room was down the hall from bar area so could everything taking place at night in that area .. More>

Our room was down the hall from bar area so could everything taking place at night in that area

Rooms were clean, white linens with white duvet covers, bed was very comfortable, lots of pillows. Close access to everything.Easy walk to shopping if one wants. Long stretch of beach for strolling. Most of the staff was extremely friendly and wanting to please. Food was okay over all. .. More>

Rooms were clean, white linens with white duvet covers, bed was very comfortable, lots of pillows. Close access to everything.Easy walk to shopping if one wants. Long stretch of beach for strolling. Most of the staff was extremely friendly and wanting to please. Food was okay over all.

hotel needed updating, Noticed many things in need of repair, but staff and atmosphere were great. .. More>

hotel needed updating, Noticed many things in need of repair, but staff and atmosphere were great.

I have stayed at this Hotel several times, always a friendly staff, clean rooms, always a pleasant experience. I have recommended the Presidente to several friends and they too have had a nice week. I like the location, the beach is the best I have ever been to, shopping across the road, close to .. More>

I have stayed at this Hotel several times, always a friendly staff, clean rooms, always a pleasant experience. I have recommended the Presidente to several friends and they too have had a nice week. I like the location, the beach is the best I have ever been to, shopping across the road, close to the airport.

The hotel was very nice and the staff was great. However the food left a lot to be desired. There was only one nice place to eat at night and it was not always open. .. More>

The hotel was very nice and the staff was great. However the food left a lot to be desired. There was only one nice place to eat at night and it was not always open.

I have been to the Presidente 2x now, 8 yrs ago and recently again. The quality of food, friendliness of staff, and room accomodations remains the same: outstanding! .. More>

I have been to the Presidente 2x now, 8 yrs ago and recently again. The quality of food, friendliness of staff, and room accomodations remains the same: outstanding!

The Presidente was great once I upgraded to a Ocean Front Room. Viewed the "Deluxe Tower" room and it was not Deluxe. The grout was black (mold?) Jorge the concierge was Great! Apple representative Jose was mediocre at best. He was not very helpful. Apple reservations had not forwarded the in .. More>

The Presidente was great once I upgraded to a Ocean Front Room. Viewed the "Deluxe Tower" room and it was not Deluxe. The grout was black (mold?) Jorge the concierge was Great! Apple representative Jose was mediocre at best. He was not very helpful. Apple reservations had not forwarded the information that we had arranged a private transfer to and from the airport and after trying to explain it to Jose three times and showing him my Apple reservations, he said we would be picked up by a bus on Saturday. I had to become very adament that NO, we have already paid for a private transfer/taxi. Disappointing. Both on Apple reservations and the hotel representative.

Just spent three weeks at the President Ixtapa Resort (again). This was one of the best experiences I?ve had. I would highly recommend this resort to anyone. The hotel is great, the rooms spacious... More>

Just spent three weeks at the President Ixtapa Resort (again). This was one of the best experiences I?ve had. I would highly recommend this resort to anyone. The hotel is great, the rooms spacious and well appointed. Great food, with varied options for your dining pleasure. Generally menus are rotated every two weeks or so. Resort is right on the beach with phenomenal views. Once you see the amazing sunset, you?ll want to see it every night. From the moment you check in you will be greeted with nothing but smiles. Every staff member was so eager to answer your questions and make the stay as perfect as possible. Thank you Anabel, Rafael and Esther (who assisted with booking). The room was beautiful, super clean, and comfortable and had such a beautiful view of the ocean. Thank you to Angeles who kept the room clean and decorated every day for me. The pools and drinks were perfect. Loved the service from all of the staff but special mention should go to Cleo the pool attendant who never failed to say hello and greeted me by name. Jose the lifeguard who would take time to stop and talk and help as much as possible. Allam ? security. Always friendly and outgoing. Never failed to say hola and to shake my hand. And we were always safe. Thank You. In general, the staff is outstanding. There was not one person who was other than friendly, warm, kind, attentive -- the most service-oriented staff I have experienced. Every single wait-person, staff, and maintenance person was fantastic; I want to mention several who were outstanding during this 21-day stay: Yesica who made perfect eggs every morning. My home favourite is poached on toast and Yesica adapted with eggs inside a hole made in the toast. Great service to please the traveler. And Bernice, my favourite waitress. Always a smile on her face and one step ahead of my needs. Terrific service and a terrific person. Abel, head waiter. Outstanding! Clearly a professional in all he does. Warm, attentive, genuine. A class act who made ordering in Spanish a truly enjoyable experience. Loved this guy! Huber, Hugo and team. What would we do without you. Entertainment all day every day. And laugh. You made everyone feel at home and comfortable. Thank you for making fun fun again. Our waiter on the deck was Mr. Urioste. What can I say? Very little time goes by while you are laying on a deck chair, before he comes to ask what you'd like to drink today. Wow. Offers varieties and knows the greatest combinations. And Mr. Urioste is not only a great guy, but was always there, ready to bring us whatever we needed. After one day, he remembered all our preferences, what we liked to drink -- amazing. You work up quite a thirst laying around doing nothing :). After hours of body surfing or boarding, a fresh drink was at the table as soon as I got out of the water. No matter the constant walking back and forth in the hot sun between beach loungers and the bar -- he was as happy early in the day as at the end. Five stars for this man. Concierge Jorge Luis Sanchez goes way above and beyond to make your stay a delight. Thank You for your wonderful service. And thank you for the sushi on my final night even though it wasn?t sushi night. Great service. Keep up the good work. Special Thank You to GM Stephan, Adriana, Mateo and Thomas. Lovely meeting and sharing with you. Your staff is amazing and always cleaning, polishing and sweeping, keeping the resort beautiful. Great changes over the past few years. And thank you for no more pressures regarding ?The Club?. Congratulations Stephen on all you have done and continue to do. And I look forward to boarding with Mateo on my next visit. Have to make mention that going off the resort is something everyone should do. Completely safe and enjoyable. The village across the street is full of restaurants and shops, including a market for souvenirs. Take a day trip to Zihuatanejo and walk the boardwalk. Go to Isla Ixtapa and cross over to Coral Beach for some snorkling or to Troncones for the surfing. Won?t be disappointed. Wonderful visit and wonderful resort. Already looking forward to next year.

My husband and I stayed all inclusive at this hotel the first week of March and fell in love with Ixtapa and found our hotel to be a good value for what we paid. hotel was very clean and relaxing... More>

My husband and I stayed all inclusive at this hotel the first week of March and fell in love with Ixtapa and found our hotel to be a good value for what we paid. hotel was very clean and relaxing. Our Room was ocean view in the tower which was clean and a beautiful view with a blacony overlooking the ocean with wonderful sunsets. I had booked ocean view but found out before our stay that not all had balconies so I emailed the hotel and they accomodated my request no with no problems. Thank you Gorge. We found the food to be plenty but not the best buffets that we ever had at an all inclusive, but clean and you could always find something that satisfied your appetite. We enjoyed the barbecue on the beach one night and the Mexican Fiesta theme night. We had problems with our air conditioner going out twice but they got it fixed and working in a timely manner. The location of hotel is excellent with many wonderful restaurants and shopping right across the street. Directly across the street many locals have art and craft fairs in the square. Very unique merchandise for resonable prices. The beach at the hotel is a wonderful walking beach and I felt very safe in Ixtapa. I would definately consider returning to this hotel. Carlos, Jorge, and, all the staff and waiters were accomodating.

The hotel room we had is showing sign of its age. Repairs to areas around the tub shower were done by an amateur. The tile grout is dirty coloured and we had burned out lights in the bathroom upon... More>

The hotel room we had is showing sign of its age. Repairs to areas around the tub shower were done by an amateur. The tile grout is dirty coloured and we had burned out lights in the bathroom upon arrival and I had to ask twice for someone to come repair them. When I asked the second time someone came promptly. The staff work very hard and service was great overall. The only negative was with some of the bar waiters. They seemed to want their palm's greased (tips) or they would not show up very often. Funny thins is I never saw Mexican tourists tip but I would when I felt the service warranted it but obviously they wanted more than I could afford to dole out each time they came. The food was OK but as the week progressed we found the same food items being offered so the variety was limited. To be fair I am comparing the variety and quality I have had during a Cruise and to another all inclusive in MX which was 4.5 star. They put on a great MX Fiesta one night. I would probably not go back to this place but for someone on a limited budget it would be a good choice. As our room did not have a safe I had to use a security box at the front desk so it was a pain to have to always go there to get more money out for tips or shopping. Would have been nice to have an in room safe. Also our room had no refrigerator but I was told some did. We only had a double bed so a queen would have been nice.

My wife and I stayed 10 days at the Intercontinental Presidente in Ixtapa and had a great time, particularly due to the effort of their concierge, Jorge Sanchez. He was very friendly and responsive... More>

My wife and I stayed 10 days at the Intercontinental Presidente in Ixtapa and had a great time, particularly due to the effort of their concierge, Jorge Sanchez. He was very friendly and responsive and extremely helpful in making our stay extremely enjoyable. The hotel is an all inclusive deal and a great value comparatively. I would recommend staying in the tower because of the beautiful views of the shore. The entire staff is very helpful and attentive. Just be careful of the ocean and be respectful. It has a reputation of deceptive riptides so be cautious and you will enjoy a gorgeous beach and beautiful landscape. Two golf courses in the area and you can afford to have a caddy and still play for a lot less than in Hawaii or ever Cabo San Lucas for that matter. Alligators hang out on the golf course and make it a bit thrilling, although they seem to be bored with the tourists. Never got that close to challenge that however. Be sure to have your ATM card because once you leave the hotel, while most things are able to be charged, you will find having cash or pesos very helpful and good for bargaining. Enjoy.

We just returned from the Inter-Continental Presidente Ixtapa yesterday, March 24th. We started off wondering what everyone was complaining about. Once I entered the high tower room, I understood... More>

We just returned from the Inter-Continental Presidente Ixtapa yesterday, March 24th. We started off wondering what everyone was complaining about. Once I entered the high tower room, I understood. The rooms in the tower are in need of upgrading. We asked to be moved to the 3 story buildings and we were taken care of the very next morning. The room we moved to appeared to be upgraded, was very clean, had a safe and big deck (2232). We were very happy with this room and the maid service was excellent. No complaints there! The pools and grounds are manicured constantly. Never a leaf, trash, etc. could be found. The employees are probably the best we have ever encountered. (We travel to Mexico 3-4 times per year). Carmen by the bar lounge was friendly and entertaining. Jesus by the pool was constantly refreshing our drinks and everyone else that we noticed. The breakfast and lunch buffets were very good. Breakfast buffet always had an omelet area and lots of fresh fruit. The Italian and French restaurants were bad in our opinion. Service great but the food just wasn't good. One night they had a beach party - there was no party but the food was fantasic. Best evening meal we had on the resort. We missed their Mexican Festival because we already had plans to go out to dinner that night. The ocean is absolutely beautiful and the beach about the best I have seen. If you aren't too picky about eating at the buffet for morning and afternoon, and then go out to dinner this is a great place to stay. Shopping and restaurants are just across the street. Ixtapa is a wonderful little town filled with the nicest people. Shopping was unbelievable and afforable. I'd love to go back to Itapa but I would not stay at the Presidente - sorry.