Cancun

Playacar Palace


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All Inclusive    

Exceptional Values!
Extra Value:
Receive up to a $1500 in Resort Credit (booking dates, travel dates, duration & usage restrictions may apply).
Free Symbolic Weddings: Free Symbolic weddings. Restrictions apply - see applebeachbrides.com.
Honeymoon: Bottle of sparkling wine, mini-cake, honeymoon dinner at select restaurants, 2 t-shirts, breakfast in bed (on request). Minimum 3 night stay.
Family: Two kids 12 & under Stay, Play & Eat Free (valid 6/01-8/31/17; booking date restrictions apply). Kids and teens ages 4-17 Stay Free (valid for bookings made 4/04-8/31/17 for travel 4/04-12/23/17; booking date restrictions apply).

Ideally situated right on the glistening white sand beach of the Caribbean Sea, the intimate and luxurious Playacar Palace is an all-inclusive resort that's well suited for a relaxed family vacation, a picture-perfect wedding or a romantic honeymoon. Playacar Palace is just minutes from the laidback charms of Playa del Carmen and its outdoor restaurants, authentic Mexican shops, bars, and nightclubs on famous 5th Avenue.

Enjoy the modern spa or take a refreshing swim in the sparkling pool. Enjoy a large, smooth beach that seems designed by nature for wading, throwing a Frisbee, flying kites, or playing beach volleyball.

Savor exceptional international dining at three restaurants with unlimited wine by the bottle and brand name spirits. After dinner, enjoy nightly activities and entertainment that both adults and kids will love.

Playacar Palace features 208 beautifully appointed guest rooms and suites, most with balconies and ocean views of the Caribbean Sea and Cozumel Island that will take your breath away. Equally inspiring are the abundant in-room amenities, including a double Whirlpool Tub in every room, 24-hour room service, and luxurious and stylish décor.

Additional services and amenities are available at other Palace Resorts in Cancun, Riviera Maya, and Cozumel! Explore all that this incredible area has to offer! (Le Blanc Spa Resort is excluded and transfers are not included.)

Find more information about Palace Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
Located on the pristine beaches of Playa del Carmen in the Rivera Maya, this hotel is situated amongthe Mayan Ruins and between two of the best golf courses in Mexico.
Address: FRACC PLAYACAR, KM 62.5
PLAYA DEL CARMEN
QR

MX
Local Phone: 011-52-984-87...
Toll Free Phone: 800-635-1836
Fax: 011-52-984-873-4961
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Physician on Call
Pools
Number of Pools: 1
Outdoor Pools: 1     
Swim-up Bar
Golf: NEARBY
Holes: 18
Tennis
Number of Courts: 1
Lighted Courts: 1
Water Sports on Site
Scuba: Additional Charge
Other Sports Available
Other Sports: Beach & water volleyball,billiards, ping pong, table game
Health Club / Spa
Massage: Additional Charge
Nautilus Equipment: Additional Charge
Spa: Additional Charge
HOTEL DETAILS
This intimate and luxurious beach front hotel surrounds palms trees, pools, swim up bar and is within walking distance of the charming town of Playa del Carmen. Check-in: 3:30 p.m.
Check-out: 12:00 p.m.
Total Rooms: 201
Year Opened: 2005 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No springbreakers, Must be at least 18 years old to check in. Restrictions apply for kids 17 & under when using the Spa facilities & services. Please check with Spa on arrival.
ROOM TYPES
SUPERIOR DELUXE PARTIAL OCEAN
Room includes one king bed or two double beds, a double whirlpool tub, and a french style balcony with partial ocean views. Additional amenities include a liquor dispenser with premium brands, CHI bath amenities, 24-hour room service, and more.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
CONCIERGE ROOM
Room includes one king bed, a double whirlpool tub, a sitting area, and a furnished balcony with ocean views. Premium amenities include a liquor dispenser, two 25 minute massages, private check-in, nightly petit fours, 24-hour room service, and more.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
HONEYMOON SUITE
Suite includes one king bed, a double whirlpool tub, a balcony with two sunbeds and beautiful oceanfront views, and a sitting area. Additional amenities include a liquor dispenser with premium brands, 24-hour room service, and much more.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
SAND SUITE
Suite includes one king bed or two double beds, a double whirlpool tub, and direct access to the beach. Room also features oceanfront views, private check-in, aromatherapy menu, exclusive beach bag, turndown service, 24-hour room service, and more.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
SUPERIOR DELUXE OCEAN VIEW
Room includes one king bed or two double beds, a double whirlpool tub, and a balcony or terrace with stunning ocean views. Room also features CHI bath amenities, a liquor dispenser with premium brands, 24-hour room service, turndown service, and more.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
DELUXE RESORT VIEW
Room includes one king bed or two double beds, a double whirlpool tub, and a furnished balcony with limited or obstructed resort views. Room also features a liquor dispenser with premium brands, 24-room service, turndown service, and more.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
GOVERNOR SUITE
Suite includes one king bed, a double whirlpool tub, a living room, and a furnished balcony with ocean views. Room also features a liquor dispenser with premium brands, 24-hour room service, turndown service, WiFi, and more.
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite

OTHER INFO
Smart TV and Apple TV is available in select rooms.
DINING
Playacar Palace features 1 meal plan options:
All Meals, Drinks & Tips
There are 3 Restaurants at Playacar Palace:
MoMoNo Hana - Oriental a la carte restaurant. Open for dinner. Dress Code: Casual Elegance
Terrazza - Italian a la carte restaurant. Dress Code: Casual Elegance
Cafe Del Mar - International buffet for breakfast and lunch. Mexican buffet for dinner. Dress code: Casual
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Golf, beach volleyball, activities program, and sparkling pool.
Nightly Activities & Entertainment:
Theme parties or shows nightly
CHILDREN'S PROGRAMS
Kids' Club
Applicable Ages: 4-12 years old

TripAdvisor Web Reviews
Based on 4580reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Excellent experience!
Pedro M, Laredo, Texas
Mon Aug 14 15:45:35 EDT 2017
I stayed in Playacar Palace the first week of August 2017. I love this hotel! Great food, music, service and drinks! It's located walking distance from 5th ave. And the Cozumel ferry port! 45 minutes distance from Tulum! Great location!

Great Place
N520EVamandam,
Mon Aug 14 05:56:52 EDT 2017
Wonderful place and great service! Highly recommend. We come every year and look forward in coming back again with other friends and family members. So much to do around Playacar for all ages. Heard they are closing down for 3 months to renovate. Looking forward to visiting them next year again to see the new look.

One of the best vacations!
Jessica Shea T, Portland, Oregon
Sun Aug 13 19:10:07 EDT 2017
We went to Playacar Palace specifically for a wedding but extended our time there so we'd have a vacation. We stayed a week and had the best time. All of the restaurants on-site were delicious, the pool and beach were great, and the pool and swim-up bar were always fun. We were not travelling with children and there were a lot of children at the resort; however, it wasn't something that impacted our stay in any way. Every staff member was beyond friendly and helpful, and we genuinely adored one staff member that we were actually able to get to know. Nothing but positive remarks from us about our vacation and this resort.

Fab holiday
173gilliand, Whitehaven, United Kingdom
Sun Aug 13 11:50:27 EDT 2017
Very friendly staff at this hotel, nothing was any trouble for them. 1st class service from all who are a credit to the hotel. Travelled with 2 teenagers who equally enjoyed their stay, especially the wifi !! Drink quality is decent. The food was pretty good for an AI resort. Excellent location for shopping or a trip to Cozumel on the Ferry. The furniture was worn in some areas, but understand there is to be a refurbishment soon. We still had a great time.

Time Well Spemt
Ibrahim A, Spring, Texas, United States
Sat Aug 12 15:57:28 EDT 2017
My family and I came to this great hotel for 1 week. Our experience was very great, the service was no doubt the best, servers always checking if you need anything to drink or something to eat! The rooms were very nice and a bonus the ocean was in view! They even have shows at night, they were very good and entertaining for the family; they were occurring in an open air lounge instead of a little place meant for shows (not a big deal but hopefully it can be improved). The hotel also has 4 restaurants: Brazilian barbecue, Italian, Hibaci, and buffet also a grill next to the pool. They even have a lounge called the "Luna lounge" a cool nightclub/gaming spot for the family and couples. The ocean/beach is right next to pool too, the water is nice and the sand is awesome! (Beds were a bit uncomfortable too) In conclusion this resort is very nice good for all occasions and relaxation , and I forgot to mention they are renovating which will make this hotel way better and nicer I'm sure!! Sincerely, Ibrahim Akhtar



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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