Punta Cana

Paradisus Punta Cana Resort


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All Inclusive    

2018 Exceptional Values!
Golf: Unlimited golf per person (cart is mandatory and extra; restrictions apply).

Paradisus Punta Cana Resort is a luxury all-inclusive eco-resort with a welcoming atmosphere that caters to the whole family. This resort introduces new innovative and reinterpreted dining concepts, YHI Spa, and a state-of-art gym, newly refurbished Royal Service Suites and pool, and the Nova Theatre, with new seating and the best in digital lighting and surround sound.

Paradisus Punta Cana Resort is the only all-inclusive resort in the Caribbean with 11 restaurants, nine bars, 24-hour room service, daytime and evening activities and entertainment, a casino, a world-class spa, and an Action Park with batting cage, archery, bicycles, and a climbing rock. Cocotal Golf and Country Club is located just 10 minutes away from the resort and offers free shuttle service.

The Reserve is a resort-within-a-resort, offering exclusive access to separate, sparkling new pools for kids and adults, a private lounge, and an all-new, all-luxury collection of 180 oversized Paradisus Resort suites. The Royal Service Suites are adults-only (18+) and feature a Jacuzzi, separate check-in/out, concierge, and a private lounge serving breakfast and drinks. The resort also features 48 signature Paradisus Family Concierge Suites, renowned for their comfort and irresistible array of family-friendly amenities.

*Please note that as of July 1, 2017, there will be a $5 USD service charge for room service.

Find more information about Melia Resorts.

Learn more about Punta Cana.
HOTEL LOCATION
The property is located on the eastern coast of the Dominican Republic, in Punta Cana, and the suites are surrounded by exotic mangroves and gardens. The property is 20 minutes away from the airport.
Address:
PUNTA CANA


DR
Local Phone: 809-687-9923
Toll Free Phone: 800-33 MELIA
Fax: 809-687-0752
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary.)
Physician on Call
Casino Onsite
Shopping Mall Nearby (5 minutes)
Pools
Number of Pools: 5
Outdoor Pools: 5     
One pool the size of a lake surrounded by lush flourishing gardens.
Golf: NEARBY
Cocotal Golf & Country Club
There is an 18 and a 9 hole course with driving range, pro-shop, rental equipment andgolf academy (tee times between 7 am and 3 pm). The 18-hole measures 3380 (Slope 131)from the Gold, 3203 (Slope 130) from the Blue and 2993 (Slope 126) from the White.
Holes: 18
Cart Fee: 65
Lessons Available
Tennis
Number of Courts: 4
Outdoor Courts: 4
Lighted Courts: 4
Court Fee: Complimentary.
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Snorkeling: Complimentary
Hobie Cats: Complimentary
Paddle Boats: Complimentary
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Other Sports: Archery, shooting gallery, ping pong, darts, chess, volleyball, 3 paddle courts
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
The Paradisus is exquisite, in a dream like setting, with satin white beaches tracing the Caribbean Sea. An exotic Polynesian ambiance, lush flourishing gardens, white beach, "The Gastronomical Temple", and 10 restaurants. Complimantary golf, one round per peson per day at the 72 hole Cocotal Golf and Country Club. Spa with an array of treatments. Beach: Beach has fine white sand and crystal clear water. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 556
Year Opened: 1995 Credit Cards: Visa, Master Card, Diners Club, American Express
HOTEL RESTRICTIONS
There is no handicap access. Men must wear long pants for dinner, and reservations are required for the French, Japanese, Mediterranean and Steak-House restaurants. Paradisus Punta Cana does NOT offer exchange privileges with Paradisus Palma Real.
ROOM TYPES
ROYAL SERVICE OCEANFRONT
Ocean Front Jacuzzi Suites with 1 king or 2 queen beds. Cable TV, room safe, minibar,living area, private terrace or balcony, butler service, personalized Jacuzzi set-up (by butler), pillow menu, internet connection, and luxury bathroom amenities.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ROYAL SERVICE OCEAN VIEW
1 king or 2 queen beds with Ocean View and Jacuzzi. Cable TV, room safe, minibar, living area, private terrace or balcony, butler service. Luxury bathroom amenities, personalized jacuzzi set-up (by butler), pillow menu, and internet connection.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PARADISUS JUNIOR SUITE
One king bed or two full size beds. Garden view from private terrace or balcony. 24-hour room service. Separate lounge with sofa.
1 King Bed or 2 Queen Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ROYAL SERVICE GARDEN VIEW
Surrounded by beautiful tropical gardens. One king or two full beds. 47 m2. Personalized service and preferential treatment. 24-hour room service with exclusive Royal Service menu. Reservation of Bali style sunbeds. Adults only.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
LUXURY JUNIOR SUITE
One king bed or two full beds, sofa, and private balcony. 24-hour room service. Renovated suite measures 46 m2.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Hair Dryer
Radio Alarm Clock
Telephone
Room Safe

OTHER INFO
room service (fee)
DINING
Paradisus Punta Cana Resort features 1 meal plan options:
All Meals, Drinks & Tips-FULL
There are 12 Restaurants at Paradisus Punta Cana Resort:
Hydrogrill - An area dedicated exclusively to delicious fresh or grilled snacks and appetizers. Caesar salads, Greek salads and juicy hamburgers straight off the grill. Regain your strength at any time of the day in a relaxed and friendly atmosphere.
Mole - With a great margarita and some tasty Mexican tacos, who wouldn't be happy? Visit theMole Restaurant and dive into some traditional Mexican cuisine which we all love, either for lunch or for dinner. The most fun and liveliest dinners are always had here.
The Grill - Do you love barbecued grilled meat? Then The Grill will soon become your favourite place. If you fancy a real Argentinean barbecue, then don't miss out on this a la cartesteakhouse. A dance of grilled flavours, a party for all your senses.
La Palapa - Modern and cutting-edge both with their dishes and with the decor. La Palapa offers one of the most sophisticated dining experiences at the resort where you will be carried away by some of the most surprising flavours from the international culinary arena
Fuego - Feel the fire and passion of a true Latin restaurant, taste it in every dish fused with touches from other worldly cuisines. Enjoy top quality dishes from a fresh ceviche, a churrasco, or tatakis and dishes where raw fish is the main ingredient.
Aqua - You can enjoy the most distinguished and cutting-edge Italian and Mediterranean cuisine for an a la carte lunch or dinner. Enjoy exquisite meat dishes, carpaccios or select risottos and pastas n a unique restaurant located over the water with gazebo.
Passion by Martin Berasategui - Close your eyes, smell the aromas, savour each mouthful. In an elegant and sophisticated atmosphere, relish the sampling menu and be delighted by one of the many wines, flavour that will leave you stunned, succulent meats and fish dishes.
Bana - From a delicious sushi to the traditional wok, passing through teppanyaki, enjoy Japapanese cuisine as you never have before. A classic Asian restaurant which will enchant you with the region's delicacies, from the most typical to the teppanyaki.
Gabi Beach - A spacious and beautiful place on the beachfront, a chic yet casual restaurant where you can enjoy breakfast, lunch and dinner and the most exquisite gastronomical delicacies.
Naos - ariety and quality, a delicious buffet next to the sea, always available so you can enjoy something to eat at any time of the day. Welcome to the zenith of international cuisine where there is always something new for you to try.
Gabi Club - you can enjoy a great buffet style breakfast, lunch or dinner, With a relaxed atmosphere and a sophisticated, cutting-edge design, be seduced by the most innovative intenational cuisine. A spectacular location where you can relax and enjoy good food.
Vento - The Mediterranean itself has been transported to the Caribbean just for you so you can enjoy some of this world famous cuisine's best flavours. A magical and elegant place where you can enjoy an a la carte dinner from the hands of experts.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Archery, Rock Climbing, Beach Volleyball, Dancing Class, Excursion to Catalina Island, Manati Park excursion, Waterpolo & Darts
Nightly Activities & Entertainment:
Night Shows, Full Moon Horse Back Riding, Live Music, Fun Pub Disco & Casino.
CHILDREN'S PROGRAMS
Supervised avctivities from 10:30 a.m. to 12:00 p.m. and 3:00 p.m. to 5:00 p.m.
Applicable Ages: 5 to 12 years old
Program Fees: Complimentary

Children's Facilities
PlayGround
Children's Pool
Babysitting Fee: Fee required
Advance Notice for Babysitting: 2 hrs

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
878 Recommend
878 past Apple Vacationers would recommend Paradisus Punta Cana Resort to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 14791reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Worst vacation we've had
PATRICK G.
Aug 11 2017
This was the worst vacation experience we have had. The flight was 6 hours late, when we arrived at the hotel they overbooked and didn't have a room for us. They then put us in a nicer Reserve room for the night but we had to check out the next day at noon and then our original room wasn't ready until 3pm. The whole process of checking out and checking back in cost me several hours with my family on day 2 of our vacation since I had to go to the front desk to check out and again to check in and the resort is very large. Because we didn't have a room until 3pm, we couldn't make reservations for the restaurants until we had the new room number so we had to wait until the afternoon on day 2 to make reservations and because of that we didn't get some of the restaurants we really wanted. In fact, they gave us reservations to one that we didn't even ask for. The hotel staff was not friendly at all from the front desk to the wait staff. The cleaning service wouldn't even come until after 4:30 each day. While we were at our stay the toilet broke at 10:30 at night on our third day and there were bugs on my clothes when we stored them in the closet so I had to keep them in my luggage the entire week. I was shocked at the good reviews and expected better. Our travel agent was able to get us $400 vouchers for another Apple vacation and it expires in one year. Sorry Apple, that isn't enough. At a minimum we should be able to use the vouchers for a longer period than one year. We have spent over $20,000 with Apple of the last few years and will be not be using Apple anymore based on how they handled this.
Customer Rating: 

AMAZING STAFF!!!!
JAIMI M.
Jun 29 2017
Hands down best staff out of all the resorts I have stayed at. The hotel is beautiful, food was great, the size of the resort was a big issue. You have to take a trolley almost every. We had an upgraded room by the Beach if your booking that's the way to go. Otherwise prepare go walk!!! If you dont want to catch a trolley its easy to get 15-20,000 steps a day. Trust me my sister got a standard room and we keep track of our steps. Plus her standard room was bigger than my upgraded room!
Customer Rating: 

June vacation with my grandson
GREGORY P.
Jun 09 2017
The main problem for me was the buffet at breakfast and lunch - poor sellection small and long lines. Specialty restaurants are exellent
Customer Rating: 

This by far was the best resort ! Other than our delayed checkin everything else was fantastic! Resort grounds are beautiful and well maintained. Staff was amazing and how they all want to learn english! Food at the restaurants was excellent! We can't wait to go back!
GLENN K.
Feb 25 2017
Also our Apple rep Angel was extremely helpful and pleasant
Customer Rating: 

Pardiius , Punta Cana: was excellent. The staff was great, food was excellent my girlfriend love Mole resturant ( Mexican food). My birthday dinner was at Passion food was good. Little expensive that was a extra fee.
BARTHOLOMEW E.
Apr 08 2016
This was our 2nd time there will be going back again.
Customer Rating: 

It was ok.
JUAN A.
Aug 12 2014
I was not happy at all with my bathroom. I was expecting a bigger buffet & more of a variety of food.
Customer Rating: 

Paradisus Punts Cana
PAMELA C.
Aug 09 2014
The resort itself, along with the staff was excellent. However, we felt pressured to attend basically a time share program. Plus it was such a large resort, I would have preferred a more intimate resort. If I returned to Punts Cana, it would not be to the Paradisus resort.
Customer Rating: 

Did not live up to expectations!!!!
BRADLEY B.
Jun 28 2014
Check in went good but we where bombarded with staff telling us to upgrade and how what we paid for only allowed us to a limit part of the hotel amenities. Then we sat through a travel seminar which we were forced into to only be treated rudely because we declined and the rest of the stay the staff where not friendly. We had problems with our toilet multiple times with no fix just temporary fixes day by day. We also had ants in our bed multiple days and the hotel just would keep changing sheets and leave a bottle of bug spray in our room for us to keep using. Tried to get another room but would not accommodate with out a $600 upgrade. We also booked this trip for our honeymoon and upon arrival no one had let the hotel know for that service provided. Not pleased with what we thought we where going to get and really did not.
Customer Rating: 

Hotel Staff and service
DONNA B.
Jun 19 2014
Hotel service was excellent. All were very pleasant. Nice variety of food and restaurants available. Maid service was excellent and all staff extremely pleasant.
Customer Rating: 

Disappointed.
GLORIA M.
May 13 2014
We were not informed beforehand that we would be pressured to attend a 90 minute presentation. Our guide assigned to us when we arrived was not completely forthcoming about the presentation. He made a lot of promises about making our dinner reservations, and getting us vouchers for the spa, etc. and jewelry. The next morning when he was taking us to breakfast, we didn't realize we were getting primed for a presentation. When we left before the presentation, that was the last we ever saw of our guide and needless to say, he never made those dinner reservations or did we get any vouchers. We were also disappointed in the casino which consisted of only about 10 slot machines and a couple gaming tables. I must say that the entertainment in the theater was exceptional. The beach was absolutely beautiful. We also enjoyed the pool activities, water exercises and especially the water bike spinning classes. The instructors were great!! I also wish we were better informed of the different levels of wrist bands and what they meant before we made our travel arrangements.
Customer Rating: 

Very pretty however some problems
DYLAN K.
Apr 14 2014
We arrived to a broken bed that took 4 days to fix, however no money offered back or any services extra given. Room service repeatly came in though do not disturb signs were up. Shuttle forgot to stop at our hotel to get us the day for departure, they had us wait an hour to get on next shuttle causing us to almost miss flight. However, the beach was beautiful and the food was great.
Customer Rating: 

TripAdvisor Traveller Reviews
Wanted it to be a little better
efustok, Anchorage, Alaska
Mon Aug 13 20:02:02 EDT 2018
We arrived and went to our room, it was not the one we had picked out. The situation was rectified quite quickly, and we were taken to the room we originally requested. It was a great space, very nice room. This is a huge property resort, so there’s a lot of walking. It can take a while for the golf cart to pick you up. The food was good, we enjoyed the hibachi restaurant. The daily buffet wasn’t bad either. It’s a little annoying when they keep asking you to join the club med meetings. There are lots of activities for the kids, they loved the kids club. The beach was beautiful, the pools were nice too. The staff could have been a little more friendly. All in All wasn’t too bad.

Honeymoon review
Kevin C,
Mon Aug 13 05:24:48 EDT 2018
My wife and I just came back from our honeymoon from paradisus Punta Cana and I must say it was nothing short of perfect! If you have the money I strongly suggest you do royal services and ask for Leonel Cabrera as your butler... he made our stay amazing and would do little things to the room and make it romantic. Also if you do royal service for adults you will have the pleasure of having Juan and Jose Luis as your bartenders for the pool area and they were very good. Also at the pool area the towel boys Miguel and maximo always set our cabana up for us every day! Last but not least go to M bar every night your there and look for “Super Simon”. Best bartender!!!! Overall we made good friends with the people that work here and they made us feel welcomed and will be returning to this place again

AMAZING!!! I can't wait to return!
kadawnie, Silver City, New Mexico
Sun Aug 12 17:09:44 EDT 2018
We we didn't exactly have a smooth start to our vacation. Our flight was delayed, the Airlines lost my bags, and the first night we were in Punta Cana, we stayed at a less-than-desirable hotel. The hotel didn't offer food or water so we were hungry, tired and just wanted to be at the resort. We called paradisis, and asked if we might be able to check in early. The staff was so accommodating and allowed us to check in almost two hours early. They treated us with such hospitality. Upon our arrival we were taken to the Royal Services Lounge, where we were offered Beverages and food. The staff was amazingly sweet and accommodating. Because we got there early, our Butler had not arrived to shift yet. Instead we were shown around by the friendly Emilio. Emilio was awesome and we didn't want to give him up at first. However, we could not have asked for a better Butler that we had, Carlos Javier. No task too difficult, no request too big,

Royal Service Paradisus
sammiec927, Hawthorne, New Jersey
Sun Aug 12 05:46:25 EDT 2018
This is my second time going to Paradisus Punta Cana with family; this year was much better than the last. The butlers are nice and attentive, the facilities are very well taken care of, and the food at most of the restaurants is outstanding. The biggest drawback is the attitude of some of the employees, it’s almost like they’re mad at you for being there. The royal service employees, however, are over the top incredible. Especially Amy and Cinthia in the lobby and Juan Cruz and Jose Luis in the Sunset Bar. The four of them made our whole vacation so relaxing and personalized. If you can, the money is worth it to upgrade to royal services and have the experience of those wonderful employees.

You know it’s the best, I’ve been here 12 times. It’s the ONLY place to go
revengeforhire2, New York City, New York
Sat Aug 11 20:38:15 EDT 2018
My first time here was Oct 2001. It’s the only place to go to in Punta Cana. If you offered me a free stay at hard rock yes I’ve been to it I would say NO I WOULD RATHER PAY AND STAY AT PARADISUS. Listen I am super picky, I complain about everything, nothing is ever good enough, there is always something wrong. Not at PARADISUS. Everything there is perfecto. Hey it’s not called PARADISUS for nothing. You’re in paradise. From the butlers especially Heriberto, supervisor Juan Carlos whom caters to you with a smile, always there when you need something , so kind, caring considerate polite as all the people working there, to the most delicious fresh food, to the clean beautiful pools, the entertainment, clean beautiful rooms. I could write a book on how great and beautiful PARADISUS Punta Cana is. Once you go there you will be addicted to the place. When your trip is over you will be counting the days to your next vacation so you can go back there Sherry nyc I love and miss you all



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