Cancun

Paradisus Playa del Carmen La Perla


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All Inclusive    

Rated Best Adults Only (18+) Resort by Apple Vacationers in 2017.

Located in a stunning little bay, Paradisus Playa del Carmen La Perla is a superior adults-only (18+) luxury resort in the Riviera Maya, combining a prestigious Caribbean setting with world-class facilities, Royal Service, the ultimate in spa treatments, and a relaxed ambiance. Nearby is famous Playa del Carmen's 5th Avenue as well as archaeological sites such as Tulum, Chichén Itzá and Coba.

Take your senses on a culinary tour through 14 remarkable restaurants serving delicious cuisine from all around the world. Enjoy fine, elegant meals by 7 Star Michelin Chef Martin Berasategui. The 16 bars serve unlimited international premium brand drinks.

Enjoy life-enriching experiences such as tango dance classes, sushi-making, and sensorial experiences. YHI Spa is a 19,267 sq. ft. full-service indoor spa with a beauty salon and a state-of-the-art Health Club. There are also one-on-one wellness programs designed to meet your mind and body goals.

Greening Your Life: Part of the Greening Your Life initaitive, this property has held Earth Check certification since 2014 and has received GreenLeader Platinum Hotel status from TripAdvisor. The resort also uses energy saving bulbs, has a linen reuse program, actively works to donate and reuse both food and materials, and controls carbon emissions through a carbon neutral program.

As of January 1st, 2017, there will be a service charge of $5 usd per delivery service for the Paradisus Playa del Carmen La Perla guests for Room Service. Delivery Fee will not be applicable for Royal Service and Family Concierge categories.

Find more information about Melia Resorts. Learn more about Cancun.
HOTEL LOCATION
Located in stunning Little Bay, 45 minutes from Cancun International Airport and 5 minutes from the famous 5th ave.
Address:
Playa del Carmen
QR

MX
Local Phone: 011-52-984-877-3
Toll Free Phone: 800-33-MELIA
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Meeting Rooms
Parking(Complimentary)
Physician on Call
Pools
Number of Pools: 3
Outdoor Pools: 3     
Swim-up Bar
There are Bali Beds located at La Perla swimming pool area, these can be booked at an additional cost to guests.
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Snorkeling: Additional Charge
Hobie Cats: Additional Charge
Paddle Boats: Additional Charge
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Additional Charge
Other Sports Available
Raquetball: Additional Charge
Health Club / Spa
Jacuzzi: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Adults only (18+years) Elegant modern resort with ecological feeling. Beach: Little Bay with white sand beach and views of Cozumel island. In front of the second largest coral reef formation in the world. Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 394
Year Opened: 2011 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
There is a $90 per person surcharge for guests dining at Passion Restaurant (applies for the 7 course menu tasting; surcharge for Paradisus Playa del Carmen guests only). Effective as of 08/02/18 the tennis court is no longer offered.
ROOM TYPES
1BD SUITE SWIMUP ROYALSERVICE
Suite includes one bedroom with a separate living area with a sofa bed and a kitchenette, and a private patio with a whirlpool and swim-up access to a po ol. Guests also enjoy the privileges of the Royal Service.
2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
1BD MASTER SUITE ROYAL SERVICE
Master Suite includes a separate living area with a sofa bed, a kitchenette with a dining area, and a private balcony or terrace with a whirlpool. Guests also enjoy all the privileges of the Royal Service.
1 King Bed Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
ONE BEDROOM SUITE
646 sq. ft. one-bedroom suite with 194 sq. ft. terrace with Jacuzzi. Free WiFi and 24-hour room service. Rain shower. Two double beds, separate living room area with sofa bed, and kitchenette.
2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
PARADISUS JUNIOR SUITE
Spacious 570 sq. ft. suite with large private terrace. Rainfall shower and deep soak tub. Separate sitting area. 24-hour room service. Free WiFi. Max. occupancy: 3 guests
1 King Bed Rollaways Available, Rollaway Charge:when 3 adults
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
1BD MASTER ROYALSERV SWIMUP
Master Suite includes a bedroom with a separate living area with a sofa b ed, a kitchenette with a dining area, and a private patio with direct swim-out access to a pool. Guestroom also features all the privileges of the Royal Service.
1 King Bed Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
TWO BEDROOM MASTER SUITE
1539 sq. ft. two-bedroom master suite with two private terraces, each with a private Jacuzzi. Double rainfall shower and deep soak tub. Separate living room with sofa beds and kitchenette with dining area. Free WiFi.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
ROYAL SERVICE PARADIS JRSUITE
Spacious 570 sq. ft. suite with 151 sq. ft. terrace featuring a Jacuzzi. Royal Service lounge and amenities. 24-hour room service. Free WiFi. Personalized turndown service. Private Royal Service pool. Private beach area with beach concierge, and more.
1 King Bed Rollaways Available, Rollaway Charge:when 3 adults
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
ONE BEDROOM SUITE SWIM UP
646 sq. ft. one-bedroom suite with direct access to pool via private 194 sq. ft. terrace with Jacuzzi. Separate living room area with sofa bed, and kitch enette. Free WiFi and 24-hour room service. Rain shower.
2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
PARADISUS JUNIOR SUITE SWIM UP
Spacious 570 sq. ft. suite with access to pool via a private terrace. Double rainfall shower and deep soak tub. Separate sitting area. 24-hour room service. Free WiFi. Max. occupancy: 3 adults
1 King Bed Rollaways Available, Rollaway Charge:when 3 adults
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
1 BEDROOM SUITE ROYAL SERVICE
Suite includes a bedroom a separate living room area with a sofa bed, a kitchenette, and a private balcony or terrace with a whirlpool. Guests also enjoy the privileges of the Royal Service.
2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
ROYAL SERVICE LUX JRS SWIMUP
570 sq. ft. suite with 151 sq. ft. terrace with a Jacuzzi, and private access to pool. Free WiFi and 24-hour room service. Royal Service lounge and amenities. Personalized turndown service. Royal Service pool and beach with concierge service, and more.
1 King Bed Rollaways Available, Rollaway Charge:when 3 adults
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
DINING
Paradisus Playa del Carmen La Perla features 1 meal plan options:
All Meals, Drinks & Tips
There are 14 Restaurants at Paradisus Playa del Carmen La Perla:
The Market - Salads and Rodizio grill. Open for dinner.
Hadar - International buffet. Open for lunch and dinner.
Bana - Contemporary Asian dinning experience.
Passion - Elegant signature cuisine. The is a $90 per person surcharge for clients dining at the Passion Restaurant.
Fuego - Latin fusion gastro bar.
Sunrise Grill - Snacks and grilled specialties offered at Paradisus Playa del Carmen La Esmeralda.
Olio - Italian cuisine available during lunch and dinner.
Naos - International lunch and dinner.
Sunset Grill - Mexican snacks and light meals served next to the pool area.
Mole - Mexican contemporary cuisine.
La Palapa - Lunch and dinner service, offering themed buffets, hot and cold appetizers, delicious main courses, and desserts.
Vento - Mediterranean experience.
Gabi Club - Ultimate chill out club.
The Grill - Italian-Argentinian grill.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Pilates, Body Balance, Tango Classes, Meditation, Spinning, Beach Volleyball, Aqua Fitness, Merengue, Snorkeling, Steps, Aerobics, Wine Tasting
Nightly Activities & Entertainment:
Daily Happenings, Shows
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
269 Recommend
269 past Apple Vacationers would recommend Paradisus Playa del Carmen La Perla to their friends and family
TripAdvisor Web Reviews
Based on 10637reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Paradisus La Perla
Tmuchynski,
Thu Oct 18 17:18:52 EDT 2018
We went to La Perla for a conference. We were very pleasantly surprised by our experience. The staff, rooms, food and cleanliness were outstanding. Kudos to the housekeeping staff—outstanding service—room immaculate and they went above and beyond with a surprise bubble bath with rose petals to help us celebrate an anniversary. Service at the poolside was extremely attentive. Activities staff were fun and engaging. Food went far beyond our expectations. The choices, flavour and service were outstanding. There could be more choices for non-Royal service patrons for breakfast. Beach did have lots of seaweed and an odour but staff were working full out to try to keep that to a minimum. Fight against nature and they put up a great effort. Only real issue is the scent they pump into the reception, gym and conference area. Not necessary that we could determine and for those of us that have scent sensitivities this was off-putting. This was a common consensus with those we were with.

What a Place!! Amazingly Beautiful and outstanding service
Mike S,
Thu Oct 18 04:08:24 EDT 2018
We just got back from our extended weekend getaway with 3 other couples and we just had the best time we possibly could! The staff is friendly and will always go out of the way to help make your trip amazing. We had an outstanding waiter, Mariano, he kept the drinks and food coming and was always there for a refill!! The rooms were beautiful, the scenery was breathtaking and the pool was huge had a swim up bar and pretty much perfect all around! Thank you for an amazing time! We will be back!!

Paradisus Is pure paradise
Climber577467,
Wed Oct 17 18:16:57 EDT 2018
The fseven most important things I see when I booked a hotel. Service, friendliest staff, Food, cleaned and comfortable room, drinks, close to the beach and a large pool. This hotel met my expectations I’m very satisfied with my butler John Quiroz

All Inclusive resorts for foodies
LocoMao, Vancouver, Canada
Tue Oct 16 19:29:05 EDT 2018
We stayed in the resort for one week. This is our first time at this resort. Previously we have been to Barceló Maya Palace. Room is very spacious and extremely clean. Bed is a bit too soft for us, but this is a matter of personal preference. We are very pleased with our room. Resort is very clean everywhere. However, you can not see the ocean from the swimming pool or any of the rooms. The beach is not too long. Seaweed issue is still present, but not too bad during out stay. But we did not get into the water as the color of the ocean is not as pretty. We are swimming pool people anyways. If ocean and beach is your primary objective of vacation, then you might want to reconsider. The nightly production entertainment at the main stage: Jaguar Theater, we felt it is very weak, with the exception of the Circus show. Vocal singers are really bad. However, the almost nightly live band at the South Avenue bar is almost always wonderful. Music is nice, singers are good, atmosphere is generally very lively. Here is where we love to spend our night. Some of the bands that we loved during our stay are: Electroacoustics, Dreams Voice, Stage Band. These three bands are phenomenal. It is possible to walk to the touristy section of La Quinta Avenida, but it depends on your fitness. We are good walkers and it took us about 30min to reach the beginning of the touristy section. Then another 30-45min to reach to the end of the section. We did the walk in the afternoon and we did not feel any danger at all. I feel the real strength of this resort is in its food, service and wonderfully designed resort structure. You can feel every corner of the resort has been carefully designed. We been to all of the restaurants in the resort (except Passion which need to pay extra fee). We pretty much liked all of them. We would say the one that we liked the least is La Palapa with both food and service. I would like to recognize the following employees for their exceptional service quality during our stay. Arturo Martinez (The Grill, waiter) Luis Munoz (Fuego, waiter) Ricardo (Fuego, cerviche station) Manuela Kinil (room attendant) Alberto (Bana, sushi chef) Juan (front desk reception) Thania Garcia (Vento, Capitan de restaurante) Mario Lopez (North Avenue Bar, bartender) Oscar Colin (Capitan de bares) We would definitely come back to this resort and recommend other travellers who put a high emphasis on good food and service.

Unbeatable hospitality
Mayleen C,
Tue Oct 16 18:00:01 EDT 2018
Where do I begin? Our Bellboy, Javier Campos, was so helpful and extremely polite through out of 4 night stay. The staff at the front desk, restaurants, bars, and the housekeeping staff were phenomenal. The attention you get is 5-star treatment. The drinks and food was all so delicious! I can't stop raving about this magical place and I intent on returning for a longer stay. We were a big party of over 50 people attending my brother's wedding and every single person was so happy to be there. Thank you to all the staff at Paradisus. Until next time!!!



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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