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Paradisus Playa del Carmen La Perla


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Located in a stunning little bay, Paradisus Playa del Carmen La Perla is a superior adults-only (18+) luxury resort in the Riviera Maya, combining a prestigious Caribbean setting with world-class facilities, Royal Service, the ultimate in spa treatments, and a relaxed ambiance. Nearby is famous Playa del Carmen's 5th Avenue as well as archaeological sites such as Tulum, Chichén Itzá and Coba.

Take your senses on a culinary tour through 14 remarkable restaurants serving delicious cuisine from all around the world. Enjoy fine, elegant meals by 7 Star Michelin Chef Martin Berasategui. The 16 bars serve unlimited international premium brand drinks.

Enjoy life-enriching experiences such as tango dance classes, sushi-making, and sensorial experiences. YHI Spa is a 19,267 sq. ft. full-service indoor spa with a beauty salon and a state-of-the-art Health Club. There are also one-on-one wellness programs designed to meet your mind and body goals.

Greening Your Life: Part of the Greening Your Life initaitive, this property has held Earth Check certification since 2014 and has received GreenLeader Platinum Hotel status from TripAdvisor. The resort also uses energy saving bulbs, has a linen reuse program, actively works to donate and reuse both food and materials, and controls carbon emissions through a carbon neutral program.

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HOTEL LOCATION
Located in stunning Little Bay, 45 minutes from Cancun International Airport and 5 minutes from the famous 5th ave.
Address:
Playa del Carmen
QR

MX
Local Phone: 011-52-984-877-3
Toll Free Phone: 800-33-MELIA
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Meeting Rooms
Parking(Complimentary)
Physician on Call
Pools
Number of Pools: 3
Outdoor Pools: 3     
Swim-up Bar
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Snorkeling: Additional Charge
Hobie Cats: Additional Charge
Paddle Boats: Additional Charge
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Additional Charge
Other Sports Available
Raquetball: Additional Charge
Health Club / Spa
Jacuzzi: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Adults only (18+years) Elegant modern resort with ecological feeling. Beach: Little Bay with white sand beach and views of Cozumel island. In front of the second largest coral reef formation in the world. Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 394
Year Opened: 2011 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Adults only. There is a $50 per person surcharge for clients dining at the Passion Restaurant.
ROOM TYPES
ROYAL SERVICE PARADIS JRSUITE
Spacious 570 sq. ft. suite with 151 sq. ft. terrace featuring a Jacuzzi. Royal Service lounge and amenities. 24-hour room service. Free WiFi. Personalized turndown service. Private Royal Service pool. Private beach area with beach concierge, and more.
1 King Bed Rollaways Available, Rollaway Charge:when 3 adults
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
PARADISUS JUNIOR SUITE SWIM UP
Spacious 570 sq. ft. suite with access to pool via a private terrace. Double rainfall shower and deep soak tub. Separate sitting area. 24-hour room service. One king bed. Free WiFi. Max. occupancy: 3 adults
1 King Bed Rollaways Available, Rollaway Charge:when 3 adults
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
ONE BEDROOM PARTIAL OCEAN
646 sq. ft. one-bedroom suite with partial ocean view from 194 sq. ft. terrace with Jacuzzi. Free WiFi. 24-hour room service. Two double beds, separate living room with sofa bed, and kitchenette. Rain shower.
2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
ROYAL SERVICE LUX JRS SWIMUP
570 sq. ft. suite with 151 sq. ft. terrace with a Jacuzzi, and private access to pool. Free WiFi and 24-hour room service. Royal Service lounge and amenities. Personalized turndown service. Royal Service pool and beach with concierge service, and more.
1 King Bed Rollaways Available, Rollaway Charge:when 3 adults
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
ONE BEDROOM MASTER STE POV
893 sq. ft. one-bedroom master suite with large 248 sq. ft. terrace, offering a partial ocean view and a Jacuzzi. Rain shower and deep soak tub. Living room with sofa bed. Kitchenette with dining area. Free WiFi. 24-hour room service. Max. occupancy: 3
1 King Bed Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Sofa
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
ONE BEDROOM SUITE
646 sq. ft. one-bedroom suite with 194 sq. ft. terrace with Jacuzzi. Free WiFi and 24-hour room service. Rain shower. Two double beds, separate living room area with sofa bed, and kitchenette.
2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
TWO BEDROOM MASTER SUITE
1539 sq. ft. two-bedroom master suite with two private terraces, each with a private Jacuzzi. Double rainfall shower and deep soak tub. King size bed and two double beds. Separate living room with sofa beds and kitchenette with dining area. Free WiFi.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
ONE BEDROOM SUITE SWIM UP
646 sq. ft. one-bedroom suite with direct access to pool via private 194 sq. ft. terrace with Jacuzzi. Two double beds, separate living room area with sofa bed, and kitchenette. Free WiFi and 24-hour room service. Rain shower.
2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
ONE BEDROOM MASTER SUITE
893 sq. ft. one-bedroom master suite with 248 sq. ft. terrace with Jacuzzi. Rain shower and deep soak tub. Living room with sofa bed and kitchenette with dining area. 24-hour room service. Max. occupancy: 3 adults.
1 King Bed Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Sofa
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
PARADISUS JRSUITE PARTIALOCEAN
Spacious 570 sq. ft. suite with partial ocean view from a large balcony. One king bed. Rainfall shower and deep soak tub. 24-hour room service. Free WiFi.
1 King Bed Rollaways Available, Rollaway Charge:when 3 adults
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
ONE BEDROOM MSTR SUITE SWIMUP
893 sq. ft. one-bedroom master suite with 248 sq. ft. terrace with private access to pool. Rain shower and deep soak tub. Separate living room with sofa bed and kitchenette with dining area. Free WiFi and 24-hour room service. Max. occupancy: 3 adults
1 King Bed Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Sofa
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
PARADISUS JUNIOR SUITE
Spacious 570 sq. ft. suite with large private terrace. Rainfall shower and deep soak tub. Separate sitting area. 24-hour room service. Free WiFi. Max. occupancy: 3 guests
1 King Bed Rollaways Available, Rollaway Charge:when 3 adults
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
ROYAL SERVICE LUXURY JRS POV
570 sq. ft. suites with 151 sq. ft. partial ocean view terrace with a Jacuzzi. Royal Service lounge and amenities. Free WiFi. 24-hour room service. Personalized turndown service. Private Royal Service pool and beach area with beach concierge, and more.
1 King Bed Rollaways Available, Rollaway Charge:when 3 adults
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
DINING
Paradisus Playa del Carmen La Perla features 1 meal plan options:
All Meals, Drinks & Tips
There are 14 Restaurants at Paradisus Playa del Carmen La Perla:
Fuego - Latin fusion gastro bar.
Sunrise Grill - Snacks and grilled specialties offered at Paradisus Playa del Carmen La Esmeralda.
Olio - Italian cuisine available during lunch and dinner.
Naos - International lunch and dinner.
Sunset Grill - Mexican snacks and light meals served next to the pool area.
Mole - Mexican contemporary cuisine.
La Palapa - Lunch and dinner service, offering themed buffets, hot and cold appetizers, delicious main courses, and desserts.
Vento - Mediterranean experience.
Gabi Club - Ultimate chill out club.
The Grill - Italian-Argentinian grill.
The Market - Salads and Rodizio grill. Open for dinner.
Hadar - International buffet. Open for lunch and dinner.
Bana - Contemporary Asian dinning experience.
Passion - Elegant signature cuisine. The is a $50 per person surcharge for clients dining at the Passion Restaurant.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Pilates, Body Balance, Tango Classes, Meditation, Spinning, Beach Volleyball, Aqua Fitness, Merengue, Snorkeling, Steps, Aerobics, Wine Tasting
Nightly Activities & Entertainment:
Daily Happenings, Shows
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
199 Recommend
199 past Apple Vacationers would recommend Paradisus Playa del Carmen La Perla to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 6130 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Paradisus La Perla Wonderful!!
Michelle M, Oregon City
Thu May 19 14:32:22 EDT 2016
Paradisus La Perla Adult Only is a wonderful all Inclusive resort, My husband and I have stayed at many all inclusive resorts in Mexico, this one would be at the top this resort is upscale ultra modern with a Zen feel to it. We upgraded to Royal Service, it was really worth the money, from the private pool, to private beach access. The rooms are very modern, super clean, maid service is on spot. Our butler Francisco from Royal Service was amazing, he was there to take care of your every need and more. Gibran our beach waiter was so kind and friendly, always a step ahead for our next drink or food order. The restaurants and bars are every where and every single one we tried was fantastic. The Resort was full with conventions to weddings and you never felt crowded, always bali beds or loungers to be found, the service from every employee was exceptional, this Resort is large but easy to navigate, never to far to walk to get to anything. you will not regret staying at this resort. We will return to again. More>

Extremely Pleasurable Experience-I Am Coming Back
jazzedup1, New York City, New York
Thu May 19 10:17:02 EDT 2016
Came here for a week and had a great time, the meals were delicious. If you want to stay fed, and drink, this is where you can do it. On the La Perla (for adults) side, I loved the pool, loved that you can order food from the Sunset Grill outside by the pool. I had Royal Guest Services which gave me access to a butler, whom I can make restaurant reservations for every night. It was clean, open, airy and the Royal Guest La Perla lobby had this beautiful fragrance when you entered, it felt like a spa. Please tip the workers a few dollars after you sit for dinner, or make orders from the pool. A few minor things happened but nothing critical. Must recommend when in Playa del Carmen, Mexico! Good: -Royal junior luxury suite within La Perla with butler service.(9am-5pm) and room service 24 hours. -As a Royal Guest, you can request the butler to iron 2 pieces of clothes every day. -As a Royal Guest, you can request the butler to deliver one bottle of champagne, vodka, rum or whiskey each day you stay -The contemporary/modern decor of the suite room makes you feel like you're in a spa -There's a beach bag in the room that you can use as a guest (minor things that I like I like -There's an umbrella in the closet, I never travel with an umbrella so I appreciate that. -His and hers closets with lighting inside -Outdoor jacuzzi on balcony outside of our room. -The beds were extremely soft and comfortable -Resort is I think no more than 5 years old. Brand new property. -As a Royal guest I took a golf cart to the main entrance when I needed to get there. -As a Royal Guest I had access to more places like private pool, gym for Royal guests, and I can use the spa everyday -The Hadar restaurant was great for breakfast -Royal Guests were given a package of discounts when they check-in -There's a cell phone your butler can give you to contact him if you can't get them in person. -If you are a Royal Guest, you can eat at Labada for dinner -Have the prawns if dining at Labada -If you are NOT a Royal Guest, you can eat breakfast at Labada -Six large Mac computers for business center on the 2nd floor in La Perla (Royal Guest) -When you want to print from the business center ask for an email address to send your document and you pick It up at the desk (lobby of the Royal Guest area in La Perla). -A guest that did not have a coupons to use in the spa was given a 20% discount by the worker who volunteered it. -Royal Guests can use the spa daily without reservation -The 80 minute deep tissue massage was excellent -The 80 minute facial was a bit long but still great -You can tip at spa in cash (which is put in an envelope with the worker's name and stapled shut), OR leave the tip on the credit card that will be charged for your stay. -The Grill restaurant was delicious. -The Market I think serves meat Brazilian style which is great try the Parmesan chicken please. Bad: -If you're being picky I was not able to FaceTime from my room over the WiFi until I was in the royal service lobby. -After midnight Royal service workers aren't onsite so you need use a desk phone in the lobby if you need. -Ordering room service at peak hours will take about 45 minutes to receive. -I requested a bottle of champagne the first day, and my butler did not deliver it, but made up for it by providing two bottles the next day. -Several other guests that stayed at the hotel to attend a destination wedding were victims of over booking so they were either upgraded to bigger rooms (on the Esmeralda side of the resort which is a 10-15 minute walk), or given free days at the hotel to use within the year. -Inquire about a shuttle or taxi to and from the airport. For me it cost $95 round trip, maybe you can find something cheaper. More>

excellent
C1401OOkevinc, Houston, Texas
Thu May 19 06:57:09 EDT 2016
The resort was outstanding. I recommend all exclusive for anyone traveling there, the treatment and service was awesome. Staff is friendly and very professional. Our trip was booked through a traveling agency as royal service best thing ever. We are going to incorporate your resort in our travel. We will return to your resort in 2018 with other family members and friends that we have told them that our stay was great. Our butler Lorraine was OMG awesome. More>

Almost excellent
drchuycruz, Monterrey, Mexico
Wed May 18 10:09:24 EDT 2016
The place is great, the bartenders and almost everyone try their best to make you feel good. I like to write the good stuff, but this time I need to make an observation. When we arrive to La Perla ( adults only), they told us that the hotel was sold out , so they have to put us( a couple ) in the family hotel La Esmeralda. They try to compensate but the Thing is , you buy something, you expect something. So far was ok, at least they make an effot to make the client feel good. But then, there was a guy called Fernando at the reception of La Perla, that told us he have no credit card voucher from us, to make charges in the hotel, and he ask us to prove him there was one. I think this is not correct for the client, so we went to the room, look for the copy and bring it to him, then magically they found the voucher ( he didnt look for it since the begining) by that time we were really really mad. The manager( Sergio Bellido, a nice guy) have to came up and try to make it up to us, but the point is , again, do it right the first time and dont try to compensate later. This is a wonderful, 5 stars resort, with really good restaurants and facilities, great spa and warming staff. This is just an opinion so they can improve the reception staff. More>

Great all inclusive experience!
Mary D,
Wed May 18 07:48:02 EDT 2016
Stayed here as a romantic gettaway. The campus is huge with both adults only and family locations. There are many different food options (all tasty) nightlife and bars. The pools have plenty of seating and staff capacity and the bars are well stocked. Great vacation! More>



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