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Paradisus Playa del Carmen La Perla


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Located in a stunning little bay, Paradisus Playa del Carmen La Perla is a superior adults-only (18+) luxury resort in the Riviera Maya, combining a prestigious Caribbean setting with world-class facilities, Royal Service, the ultimate in spa treatments, and a relaxed ambiance. Nearby is famous Playa del Carmen's 5th Avenue as well as archaeological sites such as Tulum, Chichén Itzá and Coba.

Take your senses on a culinary tour through 14 remarkable restaurants serving delicious cuisine from all around the world. Enjoy fine, elegant meals by 7 Star Michelin Chef Martin Berasategui. The 16 bars serve unlimited international premium brand drinks.

Enjoy life-enriching experiences such as tango dance classes, sushi-making, and sensorial experiences. YHI Spa is a 19,267 sq. ft. full-service indoor spa with a beauty salon and a state-of-the-art Health Club. There are also one-on-one wellness programs designed to meet your mind and body goals.

Find more information about Melia Resorts.

Learn more about Cancun.
HOTEL LOCATION
Located in stunning Little Bay, 45 minutes from Cancun International Airport and 5 minutes from the famous 5th ave.
Address:
Playa del Carmen
QR

MX
Local Phone: 011-52-984-877-3
Toll Free Phone: 800-33-MELIA
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Meeting Rooms
Parking(Complimentary)
Physician on Call
Pools
Number of Pools: 3
Outdoor Pools: 3     
Swim-up Bar
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Snorkeling: Additional Charge
Hobie Cats: Additional Charge
Paddle Boats: Additional Charge
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Additional Charge
Other Sports Available
Raquetball: Additional Charge
Health Club / Spa
Jacuzzi: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Adults only (18+years) Elegant modern resort with ecological feeling. Beach: Little Bay with white sand beach and views of Cozumel island. In front of the second largest coral reef formation in the world. Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 394
Year Opened: 2011 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Adults only. There is a $50 per person surcharge for clients dining at the Passion Restaurant.
ROOM TYPES
PARADISUS JUNIOR SUITE SWIM UP
Spacious 570 sq. ft. suite with access to pool via a private terrace. Double rainfall shower and deep soak tub. Separate sitting area. 24-hour room service. One king bed. Free WiFi. Max. occupancy: 3 adults
1 King Bed Rollaways Available, Rollaway Charge:when 3 adults
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
ONE BEDROOM PARTIAL OCEAN
646 sq. ft. one-bedroom suite with partial ocean view from 194 sq. ft. terrace with Jacuzzi. Free WiFi. 24-hour room service. Two double beds, separate living room with sofa bed, and kitchenette. Rain shower.
2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
ROYAL SERVICE LUX JRS SWIMUP
570 sq. ft. suite with 151 sq. ft. terrace with a Jacuzzi, and private access to pool. Free WiFi and 24-hour room service. Royal Service lounge and amenities. Personalized turndown service. Royal Service pool and beach with concierge service, and more.
1 King Bed Rollaways Available, Rollaway Charge:when 3 adults
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
ONE BEDROOM MASTER STE POV
893 sq. ft. one-bedroom master suite with large 248 sq. ft. terrace, offering a partial ocean view and a Jacuzzi. Rain shower and deep soak tub. Living room with sofa bed. Kitchenette with dining area. Free WiFi. 24-hour room service. Max. occupancy: 3
1 King Bed Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Sofa
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
ONE BEDROOM SUITE
646 sq. ft. one-bedroom suite with 194 sq. ft. terrace with Jacuzzi. Free WiFi and 24-hour room service. Rain shower. Two double beds, separate living room area with sofa bed, and kitchenette.
2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
TWO BEDROOM MASTER SUITE
1539 sq. ft. two-bedroom master suite with two private terraces, each with a private Jacuzzi. Double rainfall shower and deep soak tub. King size bed and two double beds. Separate living room with sofa beds and kitchenette with dining area. Free WiFi.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
ONE BEDROOM SUITE SWIM UP
646 sq. ft. one-bedroom suite with direct access to pool via private 194 sq. ft. terrace with Jacuzzi. Two double beds, separate living room area with sofa bed, and kitchenette. Free WiFi and 24-hour room service. Rain shower.
2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
ONE BEDROOM MASTER SUITE
893 sq. ft. one-bedroom master suite with 248 sq. ft. terrace with Jacuzzi. Rain shower and deep soak tub. Living room with sofa bed and kitchenette with dining area. 24-hour room service. Max. occupancy: 3 adults.
1 King Bed Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Sofa
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
PARADISUS JRSUITE PARTIALOCEAN
Spacious 570 sq. ft. suite with partial ocean view from a large balcony. One king bed. Rainfall shower and deep soak tub. 24-hour room service. Free WiFi.
1 King Bed Rollaways Available, Rollaway Charge:when 3 adults
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
ONE BEDROOM MSTR SUITE SWIMUP
893 sq. ft. one-bedroom master suite with 248 sq. ft. terrace with private access to pool. Rain shower and deep soak tub. Separate living room with sofa bed and kitchenette with dining area. Free WiFi and 24-hour room service. Max. occupancy: 3 adults
1 King Bed Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Sofa
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
PARADISUS JUNIOR SUITE
Spacious 570 sq. ft. suite with large private terrace. Rainfall shower and deep soak tub. Separate sitting area. 24-hour room service. Free WiFi. Max. occupancy: 3 guests
1 King Bed Rollaways Available, Rollaway Charge:when 3 adults
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
ROYAL SERVICE LUXURY JRS POV
570 sq. ft. suites with 151 sq. ft. partial ocean view terrace with a Jacuzzi. Royal Service lounge and amenities. Free WiFi. 24-hour room service. Personalized turndown service. Private Royal Service pool and beach area with beach concierge, and more.
1 King Bed Rollaways Available, Rollaway Charge:when 3 adults
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
ROYAL SERVICE PARADIS JRSUITE
Spacious 570 sq. ft. suite with 151 sq. ft. terrace featuring a Jacuzzi. Royal Service lounge and amenities. 24-hour room service. Free WiFi. Personalized turndown service. Private Royal Service pool. Private beach area with beach concierge, and more.
1 King Bed Rollaways Available, Rollaway Charge:when 3 adults
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
DINING
Paradisus Playa del Carmen La Perla features 1 meal plan options:
All Meals, Drinks & Tips
There are 14 Restaurants at Paradisus Playa del Carmen La Perla:
Fuego - Latin fusion gastro bar.
Sunrise Grill - Snacks and grilled specialties offered at Paradisus Playa del Carmen La Esmeralda.
Olio - Italian cuisine available during lunch and dinner.
Naos - International lunch and dinner.
Sunset Grill - Mexican snacks and light meals served next to the pool area.
Mole - Mexican contemporary cuisine.
La Palapa - Lunch and dinner service, offering themed buffets, hot and cold appetizers, delicious main courses, and desserts.
Vento - Mediterranean experience.
Gabi Club - Ultimate chill out club.
The Grill - Italian-Argentinian grill.
The Market - Salads and Rodizio grill. Open for dinner.
Hadar - International buffet. Open for lunch and dinner.
Bana - Contemporary Asian dinning experience.
Passion - Elegant signature cuisine. The is a $50 per person surcharge for clients dining at the Passion Restaurant.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Pilates, Body Balance, Tango Classes, Meditation, Spinning, Beach Volleyball, Aqua Fitness, Merengue, Snorkeling, Steps, Aerobics, Wine Tasting
Nightly Activities & Entertainment:
Daily Happenings, Shows
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
199 Recommend
199 past Apple Vacationers would recommend Paradisus Playa del Carmen La Perla to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 5544 reviews
What to expect
Location
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Service
Value



TripAdvisor Traveller Reviews
Pool is freezing! Stay away in winter months!
Lisa C, San Jose, California
Thu Feb 11 12:20:16 EST 2016
Cancun has so many hotels and areas to go and this one is not worth it for one reason: you can't use the pool! We were so excited and even booked the swim up rooms and I don't care what the weather is like (it's colder than normal here right now), but the pool needs to be heated or be able to be heated. The only people who can possibly bare the pool are drunk and even they have s tough time getting and staying in. We attempted to upgrade to the "royal service," and they will not allow us. Royal service does have a heated pool and is extra, which we don't mind paying at this point for. We still have a few more days, but choose a hotel that you can actually use amenities with! More>

I would literally live here
Stephanie T,
Thu Feb 11 07:23:26 EST 2016
Every single detail of the entire 7 days we spent here, was absolutely perfect. Greeted by name by the bellboys at the entrance, given a double room upgrade on check in, and every single staff member was always smiling and helpful. The room (one bedroom oceanview suite) was HUGE, the balcony overlooked the pool with the ocean in the distance. Jacuzzi on the balcony took a while to fill, but was so worth it! The food was absolutely incredible, the meal we had at Mole was literally one of the best I have ever had. One night at the buffet there was a fish, cooked whole, that was absolutely out of this world. There was always a cabana or beach chair available, and always a friendly staff member to bring drinks. Special shout out to Sergio, who gave my husband and I our own private tequila tasting one night! Entertainment every night, the dancers were incredible. The ambiance in the hotel was perfect, with koi ponds, turtles, and statues not allowing you to be anything but relaxed. I'm already planning a trip for next year, this was the greatest vacation EVER! More>

Great vacation!
Louisemcbean, Stevens Point, Wisconsin
Thu Feb 11 06:59:37 EST 2016
Lovely resort, good service, and great food! Special thanks to Aline, Reyes from the beach bar, and Ruben from the pool bar who took such good care of us. Special props to Reyes who worked his tail off serving drinks on the beach. We did not sit in his section one day, which was a mistake! We saw our waiter a few times as Reyes went back and forth over and over! We stayed in the master swim up which was huge and luxurious. A little confusing to get around at first, the central area is where the dividing line is between family and adult only. If you want a true adults only experience, it would be tricky, but the adult pools were always quiet. I didn't mind seeing the kids in restaurants and while walking on the beach. About the beach, it was gorgeous. The only issue is the area in front of the adults only part was very rocky and you didn't know it until venturing into the water. Moving towards the family beach, it was all smooth sand. My only real complaint is that the bathrooms were so very far from the beach. We did not walk to Playa del Carmen, but a couple we met did, they said it was an easy 30 minute walk on the beach. The restaurants were all good, we especially liked Mole. Be aware the service at the breakfast buffet was spotty. Get your own juice and coffee or you may not get it until your meal is done. I guess we got lucky, they told us at check out the hotel was only 40 something percent full, the day after we left it was going to surge to 98% full. So we always found spots on the beach, no matter the time of day. And if we wanted to be by the pool, there was plenty of room there, too. I imagine that's changed by now! They did push us to go to a presentation (high pressure sales pitch) for their vacation club. They offered 50% off a couples massage to go. I said no for 3 days, then it became a free massage. BUT, I put my phone on a 90 minute timer and walked out (you only promise to give them 90 minutes). They were none too happy but we got our free massage. Please do not succumb to the pressure, they will keep you all day and they want tens of thousands of dollars. Don't do it unless you can walk out at 90 minutes! I don't really fault the resort for this, it happens everywhere. But this year I feel I took advantage of them instead of the other way around. For those who can't live without it, the WiFi seemed to work well if a bit slow, I never used it except in the room. Overall, we had a wonderful time. The resort was extremely clean and well kept. Please remember if you want excellent service, tip the staff! These people work so hard for us! If you take care of them they will go above and beyond for you! More>

Wonderful first All-Inclusive Vacation
LLynn330, Akron, Ohio
Wed Feb 10 16:34:06 EST 2016
This was our first all inclusive vacation and it was well worth the wait. The property was beautiful, the rooms were large and modern and the restaurants were diverse. Four of us went, 2 adult couples, we stayed in Junior Suites. Both were supposed to have partial oceanviews - however one couple ended up with an interior pool view. This was the first problem we encountered - the one room was not ready when we arrived - when we were told it was ready and the bellman took us up - there was someone else's luggage in the room. This was worked out with the front desk, but then the keys would not work and had to be re-keyed. Other than that the rooms were awesome - beds were huge and comfortable - but the patio had very little furniture for how large they were. We ate at VENTO(Mediterrian Inspired) BANA(Asian-Fusion), THE GRILL (Brazilian Steak House), LA PALAPA(French Inspired), THE MARKET (Only Lunch), HADAR(Buffet - Breakfast everyday and Late night Snacks) & SUNSET GRILL(Pool Bar). Of all the places 2 of our party loved The Grill - it was an experience - be prepared for meat sweats and 2 of our party loved Bana the best. All of the food options were excellent -but we would recommend reservations for some of the restaurants - they are willing to accomodate - but just for the convenience. *****DO NOT LET THEM TALK YOU INTO THE CLUB MELIA REWARDS PRESENTATION!!!!! If you are serious about utilizing this service it's worth the presenation or if you have a couple of hours to kill one morning - but they will not tell you the pricing structure until you agree that you are interested and in the "selling room" with the manager. They will offer you a discount on a massage - which we did use - but that is the only perk and it was long. There is a lot of walking and everything is marble so if/when it rains it's very slippery CASE IN POINT - 1 of our party fell twice - once on the bridge to the pool after it had rained. ALSO everything is very dimly lit - the 2nd fall was coming out of the spa after the massage and there was an injury. Again staff was very accommodating but as it was our last day, we decided to go home for medical attention. This is why we did not gave 5 stars - overall we would go back - but now we would know more about how to book our stay and the layout. We stayed 5 night 6 days and we were just learning the layout. More>

Great relaxing stay
150troyt, Sheridan, Illinois
Wed Feb 10 16:17:42 EST 2016
We stayed in the LA Perla side of the resort which is the adult side of the resort. The service was excellent, staff is extremely friendly, the food is excellent and the view, from at least our room, of the ocean was beautiful. Will recomended to anyone. More>



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  APPLE RATINGS:    Exceptional Standard of Service & Quality;    Luxurious;
    Superior First Class;    First Class;    Comfortable;    Modest
    Superior to other hotels with the same rating;    Superior to other hotels with the same rating