Cancun

Paradisus Playa del Carmen La Perla


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Rated Best Adults Only (18+) Resort by Apple Vacationers in 2017.

Located in a stunning little bay, Paradisus Playa del Carmen La Perla is a superior adults-only (18+) luxury resort in the Riviera Maya, combining a prestigious Caribbean setting with world-class facilities, Royal Service, the ultimate in spa treatments, and a relaxed ambiance. Nearby is famous Playa del Carmen's 5th Avenue as well as archaeological sites such as Tulum, Chichén Itzá and Coba.

Take your senses on a culinary tour through 14 remarkable restaurants serving delicious cuisine from all around the world. Enjoy fine, elegant meals by 7 Star Michelin Chef Martin Berasategui. The 16 bars serve unlimited international premium brand drinks.

Enjoy life-enriching experiences such as tango dance classes, sushi-making, and sensorial experiences. YHI Spa is a 19,267 sq. ft. full-service indoor spa with a beauty salon and a state-of-the-art Health Club. There are also one-on-one wellness programs designed to meet your mind and body goals.

Greening Your Life: Part of the Greening Your Life initaitive, this property has held Earth Check certification since 2014 and has received GreenLeader Platinum Hotel status from TripAdvisor. The resort also uses energy saving bulbs, has a linen reuse program, actively works to donate and reuse both food and materials, and controls carbon emissions through a carbon neutral program.

As of January 1st, 2017, there will be a service charge of $5 usd per delivery service for the Paradisus Playa del Carmen La Perla guests for Room Service. Delivery Fee will not be applicable for Royal Service and Family Concierge categories.

Find more information about Melia Resorts. Learn more about Cancun.
HOTEL LOCATION
Located in stunning Little Bay, 45 minutes from Cancun International Airport and 5 minutes from the famous 5th ave.
Address:
Playa del Carmen
QR

MX
Local Phone: 011-52-984-877-3
Toll Free Phone: 800-33-MELIA
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Meeting Rooms
Parking(Complimentary)
Physician on Call
Pools
Number of Pools: 3
Outdoor Pools: 3     
Swim-up Bar
There are Bali Beds located at La Perla swimming pool area, these can be booked at an additional cost to guests.
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Snorkeling: Additional Charge
Hobie Cats: Additional Charge
Paddle Boats: Additional Charge
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Additional Charge
Other Sports Available
Raquetball: Additional Charge
Health Club / Spa
Jacuzzi: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Adults only (18+years) Elegant modern resort with ecological feeling. Beach: Little Bay with white sand beach and views of Cozumel island. In front of the second largest coral reef formation in the world. Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 394
Year Opened: 2011 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Adults only; There is a $90 per person approximate surcharge for guests dining at Passion Restaurant (applies for the 7 course menu tasting; surcharge for Paradisus Playa del Carmen guests only).
ROOM TYPES
1BD SUITE SWIMUP ROYALSERVICE
Suite includes one bedroom with two double beds, a separate living area with a sofa bed and a kitchenette, and a private patio with a whirlpool and swim-up access to a pool. Guests also enjoy the privileges of the Royal Service.
2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
1BD MASTER SUITE ROYAL SERVICE
Master Suite includes one bedroom with a king bed, a separate living area with a sofa bed, a kitchenette with a dining area, and a private balcony or terrace with a whirlpool. Guests also enjoy all the privileges of the Royal Service.
1 King Bed Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
ONE BEDROOM SUITE
646 sq. ft. one-bedroom suite with 194 sq. ft. terrace with Jacuzzi. Free WiFi and 24-hour room service. Rain shower. Two double beds, separate living room area with sofa bed, and kitchenette.
2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
PARADISUS JUNIOR SUITE
Spacious 570 sq. ft. suite with large private terrace. Rainfall shower and deep soak tub. Separate sitting area. 24-hour room service. Free WiFi. Max. occupancy: 3 guests
1 King Bed Rollaways Available, Rollaway Charge:when 3 adults
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
1BD MASTER ROYALSERV SWIMUP
Master Suite includes a bedroom with a king bed, a separate living area with a sofa bed, a kitchenette with a dining area, and a private patio with direct swim-out access to a pool. Guestroom also features all the privileges of the Royal Service.
1 King Bed Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
TWO BEDROOM MASTER SUITE
1539 sq. ft. two-bedroom master suite with two private terraces, each with a private Jacuzzi. Double rainfall shower and deep soak tub. King size bed and two double beds. Separate living room with sofa beds and kitchenette with dining area. Free WiFi.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
ROYAL SERVICE PARADIS JRSUITE
Spacious 570 sq. ft. suite with 151 sq. ft. terrace featuring a Jacuzzi. Royal Service lounge and amenities. 24-hour room service. Free WiFi. Personalized turndown service. Private Royal Service pool. Private beach area with beach concierge, and more.
1 King Bed Rollaways Available, Rollaway Charge:when 3 adults
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
ONE BEDROOM SUITE SWIM UP
646 sq. ft. one-bedroom suite with direct access to pool via private 194 sq. ft. terrace with Jacuzzi. Two double beds, separate living room area with sofa bed, and kitchenette. Free WiFi and 24-hour room service. Rain shower.
2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
PARADISUS JUNIOR SUITE SWIM UP
Spacious 570 sq. ft. suite with access to pool via a private terrace. Double rainfall shower and deep soak tub. Separate sitting area. 24-hour room service. One king bed. Free WiFi. Max. occupancy: 3 adults
1 King Bed Rollaways Available, Rollaway Charge:when 3 adults
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
1 BEDROOM SUITE ROYAL SERVICE
Suite includes a bedroom with two double beds, a separate living room area with a sofa bed, a kitchenette, and a private balcony or terrace with a whirlpool. Guests also enjoy the privileges of the Royal Service.
2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
ROYAL SERVICE LUX JRS SWIMUP
570 sq. ft. suite with 151 sq. ft. terrace with a Jacuzzi, and private access to pool. Free WiFi and 24-hour room service. Royal Service lounge and amenities. Personalized turndown service. Royal Service pool and beach with concierge service, and more.
1 King Bed Rollaways Available, Rollaway Charge:when 3 adults
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
DINING
Paradisus Playa del Carmen La Perla features 1 meal plan options:
All Meals, Drinks & Tips
There are 14 Restaurants at Paradisus Playa del Carmen La Perla:
Olio - Italian cuisine available during lunch and dinner.
Naos - International lunch and dinner.
Sunset Grill - Mexican snacks and light meals served next to the pool area.
Mole - Mexican contemporary cuisine.
La Palapa - Lunch and dinner service, offering themed buffets, hot and cold appetizers, delicious main courses, and desserts.
Vento - Mediterranean experience.
Gabi Club - Ultimate chill out club.
The Grill - Italian-Argentinian grill.
The Market - Salads and Rodizio grill. Open for dinner.
Hadar - International buffet. Open for lunch and dinner.
Bana - Contemporary Asian dinning experience.
Passion - Elegant signature cuisine. The is a $90 per person surcharge for clients dining at the Passion Restaurant.
Fuego - Latin fusion gastro bar.
Sunrise Grill - Snacks and grilled specialties offered at Paradisus Playa del Carmen La Esmeralda.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Pilates, Body Balance, Tango Classes, Meditation, Spinning, Beach Volleyball, Aqua Fitness, Merengue, Snorkeling, Steps, Aerobics, Wine Tasting
Nightly Activities & Entertainment:
Daily Happenings, Shows
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
269 Recommend
269 past Apple Vacationers would recommend Paradisus Playa del Carmen La Perla to their friends and family
TripAdvisor Web Reviews
Based on 9455reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Too many children
avidtravellercan2018, Toronto, Canada
Thu Jan 18 14:14:23 EST 2018
If going to an adult's only resort is important to you, this is not the resort for you. Children are allowed in the adult's only restaurants, bars, clubs and sunbeds on the beach. Management makes no effort to separate the two resorts. The entire complex is geared to families.

Very relaxing and romantic
TravelisaGoodIdea, Orange, California
Wed Jan 17 06:25:57 EST 2018
My husband and I stayed here for our 10-year anniversary. It was our first resort experience - We did the royal service and it was worth it. Our butler made our dinner reservations, found us good seats by the pool and even surprised us with little romantic touches in the hotel room when we would return in the evening (best part!). We loved the private royal service pool - it was quiet and calm compared to the other. The only down side to our visit was that we both got really sick and it was hard to stop thinking about the extreme poverty just outside the resort walls. You would think giant resorts would support the local community but they don't.

Lot of Potential but too lack of standards not luxury 5 Standard
Pedro M, Hamburg, Germany
Wed Jan 17 02:29:23 EST 2018
Don't get me wrong this Hotel is good, for some people very good maybe even excellent but once you have experience some 5 star Resorts in Asia where the attention to detail is extreme and some of my stay were close to perfection, Paradisus fell short big time. Location wise is very good and the beach is very good, especially if you compare with some hotels closer to Playa del Carmen. One day we walked to Playa del Carmen by the sea and were very please our hotel have a very calm and relaxing beach while other hotels are so big that the beachfront is extremely crowed to fit all the sunbeds not to mention the loud music that makes it impossible to listen to the sea. Rooms are big and very comfortable with great balconies. Food is good in some restaurants like the "Fuego" but the Mexican restaurant "Mole" even though was not bad was too bland for me. That was actually the impression I had of all the food and drinks. It was like the made everything mild not to upset more sensitive tastes. Margaritas were always too week with no flavour. Only when I asked to bartenders to make a real margarita with more lemon and tequila it tasted better. The same with food, some dishes said they were spicy but I barely felt any heat at all, and I'm not a person that likes spicy food. I had already been in Mexico a week before arriving in Paradisus and had eaten so many Mexican food it the food missed power and taste. If it is your first time in Mexico you will liked for sure but if you eat around in Mexico before you will fell a bit disappointed. Pool area is good and has activities and music during the afternoon, but not so high that you can't rest. You can listen to music in the beach but very far way so you can relax and if stay indoors rooms have good noise insulation. Staff is very attentive and friendly. But the there were thing that I really didn't like and show a bite of lack of standards. First of all is the "Adult Only" I'm sorry but If you book a hotel that advertises "Adult Only" you expect Adults only right??? I love kids but sometimes you fell like a escape for some couples romance. The problem is La Perla (adults only) and Esmeralda (family) are the same hotel and you can walk in both areas without anyone saying anything to you so at night there was many kids, toddlers and teenagers in La Perla areas like restaurants and lounges. For me this misleading advertising. If you don't enforce the Adults only policy then just don't sell La Perla like Adults only. Other thing I didn't liked was the dress code. Seriously why do you put dress codes if then guest can show for dinner dressed anyway they like? For example, restaurant "Fuego" says Elegant Resort, so me and my wife dressed accordingly only to see guest arriving in t-shorts, shorts and havainas (things that are not permitted by them inclusive written not permitted in there dress code). It was almost like they just have comed from the beach. We felt like idiots because we were overdressed. Or remove the dress codes or enforce them. Anyway in my opinion and being a head chef of a fine dine restaurant, havainas and boardshorts should never be permitted in a fine dine restaurant being in a beach resort or in a city. Other thing that really annoyed me was having to book table at restaurant for the whole stay as soon as you arrive. You don't have to but you end up having to go for diner in whatever is left, being it probably the buffet restaurant. I understand the need for booking a table but having to stress about it in your vacation and having to choose before you even try some of them is not what I call relaying. Just came from a holidays in Vietnam where we stayed in a 5 star resort where we were encouraged to book table for dinner but on the day and you didn't even had to book a time. You booked a table and you could come whenever you want. That is what I call relaxing. And to make it worst you can only do it at some specified desks that most of the time had no one or were busy. Of course if you pay extra for the Royal Service you have preference treatment and can book table wherever you want, having tables reserve exclusive for royal service guests even if they aren't booked. So there goes the whole ideia that all your guest are important, they are just some are much more important than others. Like I said good hotel with lots of potential but not luxury 5 star standards, you can find much better around, and for that reason I will not come back

December honeymoon
Seash2018, Des Moines, Iowa
Tue Jan 16 14:54:24 EST 2018
My husband and I came to this resort to celebrate our honeymoon. All the employees were VERY attentive and so nice and helpful with everything and anything we needed! There were just a few minor things that we had some comments on. #1. When we First got to the resort, the person who was showing us around ended up booking us a breakfast/meeting with someone on the 2nd day of us being there and he indicated it was just to see how our experience is going and to see if we had any suggestions for them...well turns out it was really basically a “Rewards membership” sales pitch meeting..was slightly awkward breakfast with this person we didn’t even know who was trying to sell us on a membership..that lasted for about an hour and a half, and we had to tell about four different sales people that we were not interested and just wanted to be done with the meeting and enjoy the rest of our honeymoon. It was pretty aggravating to be honest, as we were getting ready to do an excursion that afternoon. And #2. Or a minibar fridge in our room works fine the first night and day, and then the days after it was overheating in the cabinet that they had it in. We had it changed out twice, but nothing helped. My husband and I finally realize about two days before we leave that we should just keep the cabinet door open so it doesn’t get overheated, and then that worked. So that was just another something. Overall it is such a beautiful resort, very helpful staff! And you can’t beat the prices! Everything being all inclusive made it worthwhile! I would definitely recommend this resort! And encourage to do all the fun excursions you can! :)

THIS PLACE IS NUTS! IN A GOOD WAY!
T2132VQcarolyns, Phoenix, Arizona
Tue Jan 16 10:59:06 EST 2018
My husband & I stayed here for our honeymoon, needless to say we stayed on the Adult Only side. Right when we got there, we were greeted with a cold, wet hand towel to clean your hands & then a fruity drink upon check in. One of the "guest services" workers toured us around the hotel & helped us to make reservations at the restaurants, apparently you need to do this for your whole trip, just FYI. They also upgraded us from a Junior Swim Up Suite to a 1 Bedroom Swim Up Suite no charge. The ambiance of this place, is so magical. With low lighting, candles everywhere, places to sit, lay, sleep, & the aroma of the lobby & some other areas, the ponds with the fish and turtles and tress, is just amazing! 99% of the food we ate we absolutely loved & the presentation of it was all wonderful. They have house wines, our favorite was a Tempranillo: Marques De La Villa. We did the Caribbean Beach Dinner that they have every Friday, its an extra $25 pp. We do no recommend only because the steak was fatty, & the shrimp and lobster had no flavor, otherwise it was pretty decent, but we were sad to have spent the money. We sat thru a 90 min presentation to get a 50 minute couples massage at their spa & it was so worth it! The YHI Spa is WOW. We will be going there again even if we have to pay the next time. After your massage you can shower, used the steam and sauna room. They have 2 jacuzzis although the water wasn't warm, but their pool was! Then they have a "quiet area" where you can drink some tea or melon water & have some snacks & just sit and relax. I can't explain enough how amazing that experience was. The beach is 1200 feet away from your hotel room, & the water was PERFECT in January. They have chairs & umbrellas available for your leisure. They have kayaking & paddle boarding included in your stay & jet skis for $70 for 2 people for 30 minutes. We did not do that as it was kind of a rip off, in our opinion. So sum it up: The hotel staff were very pleasant, the food was amazing, the service in the restaurants were okay (this is really the only area that could be improved), the atmosphere was so soothing, the beach was clean, & had a server walking around to get food/drinks. We cannot wait to come back to this hotel for the price & are kind of afraid to try another place & not like it! We are sad we missed a lot of the shows & didn't take advantage of the things the hotel offered because we were also out on excursions, so look into that!



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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