Cancun

Paradisus Playa del Carmen La Perla


Email | Share |
All Inclusive    

Rated Best Adults Only (18+) Resort by Apple Vacationers in 2017.

Located in a stunning little bay, Paradisus Playa del Carmen La Perla is a superior adults-only (18+) luxury resort in the Riviera Maya, combining a prestigious Caribbean setting with world-class facilities, Royal Service, the ultimate in spa treatments, and a relaxed ambiance. Nearby is famous Playa del Carmen's 5th Avenue as well as archaeological sites such as Tulum, Chichén Itzá and Coba.

Take your senses on a culinary tour through 14 remarkable restaurants serving delicious cuisine from all around the world. Enjoy fine, elegant meals by 7 Star Michelin Chef Martin Berasategui. The 16 bars serve unlimited international premium brand drinks.

Enjoy life-enriching experiences such as tango dance classes, sushi-making, and sensorial experiences. YHI Spa is a 19,267 sq. ft. full-service indoor spa with a beauty salon and a state-of-the-art Health Club. There are also one-on-one wellness programs designed to meet your mind and body goals.

Greening Your Life: Part of the Greening Your Life initaitive, this property has held Earth Check certification since 2014 and has received GreenLeader Platinum Hotel status from TripAdvisor. The resort also uses energy saving bulbs, has a linen reuse program, actively works to donate and reuse both food and materials, and controls carbon emissions through a carbon neutral program.

As of January 1st, 2017, there will be a service charge of $5 usd per delivery service for the Paradisus Playa del Carmen La Perla guests for Room Service. Delivery Fee will not be applicable for Royal Service and Family Concierge categories.

Find more information about Melia Resorts. Learn more about Cancun.
HOTEL LOCATION
Located in stunning Little Bay, 45 minutes from Cancun International Airport and 5 minutes from the famous 5th ave.
Address:
Playa del Carmen
QR

MX
Local Phone: 011-52-984-877-3
Toll Free Phone: 800-33-MELIA
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Meeting Rooms
Parking(Complimentary)
Physician on Call
Pools
Number of Pools: 3
Outdoor Pools: 3     
Swim-up Bar
There are Bali Beds located at La Perla swimming pool area, these can be booked at an additional cost to guests.
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Snorkeling: Additional Charge
Hobie Cats: Additional Charge
Paddle Boats: Additional Charge
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Additional Charge
Other Sports Available
Raquetball: Additional Charge
Health Club / Spa
Jacuzzi: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Adults only (18+years) Elegant modern resort with ecological feeling. Beach: Little Bay with white sand beach and views of Cozumel island. In front of the second largest coral reef formation in the world. Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 394
Year Opened: 2011 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Adults only; There is a $90 per person approximate surcharge for guests dining at Passion Restaurant (applies for the 7 course menu tasting; surcharge for Paradisus Playa del Carmen guests only).
ROOM TYPES
1BD MASTER ROYALSERV SWIMUP
Master Suite includes a bedroom with a separate living area with a sofa b ed, a kitchenette with a dining area, and a private patio with direct swim-out access to a pool. Guestroom also features all the privileges of the Royal Service.
1 King Bed Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
TWO BEDROOM MASTER SUITE
1539 sq. ft. two-bedroom master suite with two private terraces, each with a private Jacuzzi. Double rainfall shower and deep soak tub. Separate living room with sofa beds and kitchenette with dining area. Free WiFi.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
ROYAL SERVICE PARADIS JRSUITE
Spacious 570 sq. ft. suite with 151 sq. ft. terrace featuring a Jacuzzi. Royal Service lounge and amenities. 24-hour room service. Free WiFi. Personalized turndown service. Private Royal Service pool. Private beach area with beach concierge, and more.
1 King Bed Rollaways Available, Rollaway Charge:when 3 adults
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
ONE BEDROOM SUITE SWIM UP
646 sq. ft. one-bedroom suite with direct access to pool via private 194 sq. ft. terrace with Jacuzzi. Separate living room area with sofa bed, and kitch enette. Free WiFi and 24-hour room service. Rain shower.
2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
PARADISUS JUNIOR SUITE SWIM UP
Spacious 570 sq. ft. suite with access to pool via a private terrace. Double rainfall shower and deep soak tub. Separate sitting area. 24-hour room service. Free WiFi. Max. occupancy: 3 adults
1 King Bed Rollaways Available, Rollaway Charge:when 3 adults
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
1 BEDROOM SUITE ROYAL SERVICE
Suite includes a bedroom a separate living room area with a sofa bed, a kitchenette, and a private balcony or terrace with a whirlpool. Guests also enjoy the privileges of the Royal Service.
2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
ROYAL SERVICE LUX JRS SWIMUP
570 sq. ft. suite with 151 sq. ft. terrace with a Jacuzzi, and private access to pool. Free WiFi and 24-hour room service. Royal Service lounge and amenities. Personalized turndown service. Royal Service pool and beach with concierge service, and more.
1 King Bed Rollaways Available, Rollaway Charge:when 3 adults
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
1BD SUITE SWIMUP ROYALSERVICE
Suite includes one bedroom with a separate living area with a sofa bed and a kitchenette, and a private patio with a whirlpool and swim-up access to a po ol. Guests also enjoy the privileges of the Royal Service.
2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
1BD MASTER SUITE ROYAL SERVICE
Master Suite includes a separate living area with a sofa bed, a kitchenette with a dining area, and a private balcony or terrace with a whirlpool. Guests also enjoy all the privileges of the Royal Service.
1 King Bed Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
ONE BEDROOM SUITE
646 sq. ft. one-bedroom suite with 194 sq. ft. terrace with Jacuzzi. Free WiFi and 24-hour room service. Rain shower. Two double beds, separate living room area with sofa bed, and kitchenette.
2 Double Beds Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
PARADISUS JUNIOR SUITE
Spacious 570 sq. ft. suite with large private terrace. Rainfall shower and deep soak tub. Separate sitting area. 24-hour room service. Free WiFi. Max. occupancy: 3 guests
1 King Bed Rollaways Available, Rollaway Charge:when 3 adults
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
DINING
Paradisus Playa del Carmen La Perla features 1 meal plan options:
All Meals, Drinks & Tips
There are 14 Restaurants at Paradisus Playa del Carmen La Perla:
Vento - Mediterranean experience.
Gabi Club - Ultimate chill out club.
The Grill - Italian-Argentinian grill.
The Market - Salads and Rodizio grill. Open for dinner.
Hadar - International buffet. Open for lunch and dinner.
Bana - Contemporary Asian dinning experience.
Passion - Elegant signature cuisine. The is a $90 per person surcharge for clients dining at the Passion Restaurant.
Fuego - Latin fusion gastro bar.
Sunrise Grill - Snacks and grilled specialties offered at Paradisus Playa del Carmen La Esmeralda.
Olio - Italian cuisine available during lunch and dinner.
Naos - International lunch and dinner.
Sunset Grill - Mexican snacks and light meals served next to the pool area.
Mole - Mexican contemporary cuisine.
La Palapa - Lunch and dinner service, offering themed buffets, hot and cold appetizers, delicious main courses, and desserts.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Pilates, Body Balance, Tango Classes, Meditation, Spinning, Beach Volleyball, Aqua Fitness, Merengue, Snorkeling, Steps, Aerobics, Wine Tasting
Nightly Activities & Entertainment:
Daily Happenings, Shows
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
269 Recommend
269 past Apple Vacationers would recommend Paradisus Playa del Carmen La Perla to their friends and family
TripAdvisor Web Reviews
Based on 9842reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Amazing Honeymoon
Lyndsey S, Omaha, Nebraska
Wed Apr 18 17:11:41 EDT 2018
My husband and I chose to stay at Paradisus La Perla for our honeymoon in March 2018. We booked a Junior Suite Swim-Up room with Royal Service. Upon arrival, we were able to quickly and comfortably check-in at the Royal Service area, where we were informed that our room was upgraded to a One Bedroom Swim-Up Suite, which was a great way to start off our stay. We arrived around dinner time, so our butler had already left for the day, but another member of the team was able to briefly show us around the property and our room. There was no big time-share sales pitch upon arrival, and we didn’t have to deal with that at any other point of our stay. The room was spacious and absolutely gorgeous. There was a large mini-bar, dining, and living room area as well as a large, comfortable bed. The bathroom was massive and split into two rooms- one with the large double rainfall shower and the other with a huge soaker tub. There was also ample closet space to hang up your clothing. The room led directly out onto the balcony with a large jacuzzi and seating space with direct pool access. The resort is located right next to some protected mangrove areas, so you may not be able to see the ocean from your room unless you’re on the top floor. However, these areas create a nice wind barrier at the pools, and you may even see a monkey or two! The next day, we met with our butler, Napoleon, who was able to make all of our dinner reservations for the week as well as put us in touch with someone to set up excursions off the property. Napoleon also made our stay special by arranging several surprises for our room after finishing dinner throughout the week from strawberries and champagne to rose petal baths. He was very welcoming and helpful and kept in touch via WhatsApp without ever feeling obtrusive. For the pool, we mostly stayed in the Royal Service pool. We were able to get chairs every day even if we didn’t arrive until 10:30 or 11, so it was really nice to not have to get up early to play the towel game. The pool had several waiters constantly circulating (shout out to Mariano for amazing service!), so you never had to wait long for a drink, and they were even able to bring some lunch items directly to your chair! The pool bar was also excellent thanks to excellent bartenders like Alejandro. The Royal Service area of the beach was small, but also had a good amount of chairs and excellent waiters circulating. However, there is a lot a seaweed and rocky areas like most properties in Riviera Maya. We didn’t mind this, but others may be bothered by it. We were also very impressed by the food at La Perla. Other resorts sometimes feel like the same mass produced buffet food is being served at all the restaurants, but we felt that the food was very high quality. The waiters seem to be very attentive to any guests with food allergies. Our favorite meals were the teppenyaki table at Bana and Mexican food at Mole. One important thing to note is that La Perla is connected to La Esmerelda, the family side of the resort. Some of the restaurants are located on the family side, so you may see children at some of the restaurants. We felt that the resort did a pretty good job of keeping children and families on the La Esmerelda side, but if you’re looking for a truly adults-only resort where you won’t see any children, La Perla may not be right for you. When it was time to leave, our check-out was quick and easy. We were very glad that we chose Paradisus La Perla for our honeymoon and would definitely come back in the future.

Wonderful Place.
Sassyshoes, muskoka
Wed Apr 18 15:49:14 EDT 2018
Paradisus Playa del Carmen La Perla is a wonderful place to vacation! I tend to research Trip Advisor too much and priorities for me are #1 comfort/cleanliness #2 food #3 service #4 pool. After reading many reviews I was concerned about the level of service we might receive if we were not Royal Service. Upon checking in we were offered a few upgrades such as a 1 bedroom suite (was not necessary) or a pool view for about $80 USD per night. Upgrading to a Royal Service room was not available as they had a large group there in Royal a Service. No problem as we were travelling with friends who did not upgrade. We were celebrating our 25th Wedding Anniversary and I had emailed the Resort a week before we arrived requesting a reservation for 4 at Fuego to celebrate our Anniversary. I received an email that they could accommodate us. I was concerned with making reservations for the Restaurants from previous reviews but we had no problem booking everything we wanted the Sunday we arrived. Without Royal Service we still received Champagne and chocolate covered strawberries upon arrival in our room and a bubble bath with rose petals and a card on our Anniversary when we arrived back to our room. We were on the ground floor facing the side of the Resort which we loved because we had a large patio with 2 chairs and table and 2 loungers that faced beautiful vegetation. Everything was wonderful and the food was amazing! My only negative would be the Spa. I had a 80 min massage and although Gabriella did an amazing job I was hoping to spend some time using the Spa facilities. I was so disappointed to find the hot tub not very warm and the pool freezing but so annoyed at other guests and staff who were very loud. Couples were talking loudly and you could hear staff talking in the halls as I was having my treatment. I would expect respectful quiet in a place like that. We walked to Playa del Carmen along the beach which took us approximately 35 mins. Seaweed was plentiful so it was an adventure. I would recommend it but walk the beach until 38th Street then take the street - Great day! We did not sit around the main pool as it has a lot of activity throughtout the day but chose to sit around the swim out rooms (near LaPalapa restaurant) for a quieter day and it was lovely receiving wonderful food/drink service. Try a BBC (bananas/Baileys/coconut cream) They were delicious! Great people, great food and great resort.

Delicious restaurants, fine swim areas, weak on activities
mfbimbom, New York
Wed Apr 18 11:28:20 EDT 2018
We've been to 3 other Yucatan all-inclusives, and the food here was a step better than at the Dreams resorts. Good buffets, and the resort felt in good condition and well-staffed. But activities were less well-organized than at Dreams. We went on a busy spring break week, when it was jammed with families, but few of the teens participated in the teen activities. The place started to feel limited midway, although remained relaxing. Restaurants: on the family side, Mole and Vento were both interesting and well-executed, and we greatly enjoyed Fuego (adult side). Reserving before you arrive is wise. We waited until the second day and had few choices. However, as a pair of adults, we were able to walk in a restaurant at 8:00 on Thursday without a reservation. Our biggest irritation: the resort doesn't post its daily activities in 3 or 4 spots (e.g. front lobby, cafeteria, pool). The staff, including the front desk, was universally clueless—"it's on the app." The phone app was erratic for us, plus we were trying to unplug. Flor, the teen coordinator, was the exception, the one staff member who could tell us what was scheduled for the day. Pros: the food; the many places to swim; the swim-up canals around the pools; the sizable gym; the pleasant service and location, the friendly teen coordinator. Cons: Beach is rocky-bottomed, water rarely calm, and is small; to get a pool seat requires shuffling over by 7:15 am; Paradisus is fully cut off from the main part of the city; the two-class system irritates at first (we didn't see the value of Family Concierge or Royal Service, but we have teens).

Vacation
jsknan, Hillsborough, New Jersey
Wed Apr 18 10:30:17 EDT 2018
Shangar & Jasbir My wife and I stayed for six days in April. It is an absolutely a great place with five-start gourmet international dining options. The staff is very cordial, helpful and attentive. It is a very clean resort where the rooms get cleaned virtually three times a day. Upon our arrival, we were upgraded to a Master suite comprising four room and what a treat that was, which we will never forget. There is nothing that we would fault at this resort, and will highly recommend it if you are looking for comfort, relaxation, pampering and gourmet dinning experience.

Paradisus Playa del Carmen
balloonz1,
Wed Apr 18 08:19:06 EDT 2018
What a great, relaxing trip. We stayed in the Royal Service level with swim out pool and butler. Alexander, our butler, was great. There when needed, checking on us thru out the stay but not bothering us. The adult pool was great with Mariano Cruz and Alfredo looking out for our wants and needs. Mariano goes out of his way to make it special.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
Be the first to know! Sign up for email deals. Subscribe