Punta Cana

Paradisus Palma Real Golf & Spa Resort


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All Inclusive    

2018 Exceptional Values!
Golf: Unlimited golf per person. Golf inclusions are non-transferable. Cart and equipment is not included and is mandatory with a fee.

Come and enjoy pristine sands, sparkling surf, and divine cuisine. Combining a delightful Caribbean setting with world-class facilities, Paradisus Palma Real Golf & Spa Resort features world-class spa facilities and treatments, a two-story health center with advanced work-out equipment, a large beachfront free-form swimming pool, and is just a few minutes away from The Cocotal Golf and Country Club and Palma Real Shopping Village.

Paradisus Palma Real Resort is located on beautiful Bavaro Beach and is surrounded by lush, vibrant tropical gardens, mangroves, and sparkling waters. Guests can explore their senses on a culinary tour through eight remarkable dining experiences featuring delectable cuisine. Unlimited international premium brand drinks are available in nine different bars. A lively entertainment program will ensure that each day is filled with exciting activities. The night comes to life with the casino, chill-out lounge, and live music.

The perfect vacation for a golf enthusiast, guests at Paradisus Palma Real Golf & Spa Resort can enjoy top-notch golf. Cocotal Golf & Country Club is a 27-hole world-class championship golf course sure to challenge the most advanced golfers.

The Reserve section of Paradisus Palma Real Golf & Spa Resort offers both adults and families a VIP experience like no other. Royal Service Suites are adults-only and provide a superb luxury experience. Butlers are there to tailor and customize to each guest's needs. Family Concierge Suites are perfect for those looking for a fun-filled family vacation. There are exclusive family activities such as a sand castle workshop, connecting rooms available (fee), and a milk and cookies turndown service for kids.

*Please note that as of July 1, 2017, there will be a $5 USD service charge for room service.

Find more information about Melia Resorts.

Learn more about Punta Cana.
HOTEL LOCATION
Located on the Dominican Republic's legendary Bavaro Beach.
Address:
PUNTA CANA


DR
Local Phone: 809-688-5000
Fax: 809-688-5800
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking
Physician on Call
Pools
Number of Pools: 3

Swim-up Bar
Three swimming pools, featuring 37,600 sq. ft. main swimming pool water land, the exclusive Royal Service pool for adults, family pool and 2 small kids pools. Seven whirlpools.
Golf: CLOSEBY
Cocotal Golf and Country Club
Designed by Jose Pepe Gancedo
Holes: 18
Cart Fee: 65
Lessons Available
Tennis
Number of Courts: 5
Lighted Courts: 5
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Snorkeling: Additional Charge
Hobie Cats: Complimentary
Wind Surf: Additional Charge
Other Sports Available
Other Sports: Beach Volleyball
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
A combination of a pristine Caribbean setting with world-class facilities. Luxurious bungalows are centrally located and surrounded by lush tropical gardens and mangroves, sparkling waters and an expansive beach. Beach: An expansive beach located on the Dominican Republic's legendary Bavaro Beach. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 552
Year Opened: 2005 Credit Cards: Visa, Master Card
HOTEL RESTRICTIONS
24 Hour room service (fee) The resort does NOT offer exchange privileges with Paradisus Punta Cana
ROOM TYPES
PARADISUS JUNIOR SUITE
This spacious suite offers a private sanctuary with a separate lounge area with a sofa bed. Features a king bed or two queen beds. Includes 24-hour room service, WiFi, a private balcony, and spa shower.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Satellite
1 BEDROOM MASTER
Spacious luxury suite with views of the hotel's gardens from a private balcony. Includes a sofa bed and kitchenette with minibar. Hydromassage tub for two in bathroom. One king bed.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Satellite
ROYAL SERVICE
Same amenities as Dlx, but larger & also: butler service, upgraded room service menu, luxury bathroom amenities, personalized minibar, turn-down service, & jacuzzi set-up, daily newspaper, pillow menu, free internet. Royal Service area. Gardenview.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Satellite
2 BEDROOM MASTER SUITE
Spacious suite overlooking the gardens. Feature a kitchenette with minibar, and sofa bed in independent lounge area. Two bedrooms. Dining area and luxury bathroom with hydromassage tub.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Satellite
LUXURY JUNIOR SUITE
Garden view Luxury Junior Suite with Jacuzzi. Includes kitchenette and minibar. Offers one king bed and lounge area with sofa bed. 24-hour room service and WiFi.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Satellite
DINING
Paradisus Palma Real Golf & Spa Resort features 1 meal plan options:
All Meals, Drinks & Tips
There are 12 Restaurants at Paradisus Palma Real Golf & Spa Resort:
Aqua - Contemporary Mediterranean fusion cuisine.
Rare - A la carte steakhouse open for dinner.
Gabi Bar - Bar and lounge
Naos - International market buffet.
Olio - Italian cuisine. Open for breakfast, lunch, and dinner for Family Concierge guests.
Vento - Mediterranean cuisine.
Fuego - Peruvian fusion cuisine. Included for Royal Service, Family Concierge, and The Reserve. Open from 12:30pm-3:30pm and 6pm-9:30pm
La Palapa - Exclusive for Royal Service guests, serving a buffet breakfast and a la carte lunch and dinner specializing in tempting international cuisine.
Bana - Culinary concepts which vary from sushi and teppanyaki to a themed Toji Bar.
Hydro Grill - Offers a variety of hot and cold sandwiches, snacks and tapas.
Blue Agave - Mexican cuisine. Open from 11:00am-6:00pm and 7:00pm-9:30pm
Bar Mix - Bar Lounge for Family Concierge guests.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Cooking Class, Wine Tasting, Flower Arrangements, Pool Volleyball, Beach Soccer
Nightly Activities & Entertainment:
Nightly Entertainment
CHILDREN'S PROGRAMS

Applicable Ages: 5-12 years old

Children's Facilities
Game Room
Babysitting Fee: Available for fee
Advance Notice for Babysitting: Yes

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
775 Recommend
775 past Apple Vacationers would recommend Paradisus Palma Real Golf & Spa Resort to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 12057reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
MARIANNE T.
May 18 2018
I was not happy with apple vacations service at the airport and I purchased service for transportation from and to the airport which I did not receive. The representatives at the airport were not helpful at all and there was no apple vacation representatives at the hotel on my day of departure to help.
Customer Rating: 

TEST
ROBERT F.
Nov 28 2017
Our Apple rep was never at the resort. The day he was we booked a excursion , told him wanted it to be a half day and we were told it would be. We lefted at 8:00 am and were told it be back by 1:00 never returned until 3:00 not happy about this. The buffet food was the same food every day for every meal . Need to have a variety of food not the same thing everyday. When we got to our room a window covering was missing on the deck door. We told them but it never was fixed . Very hard to get into restaurants. There was a lot of landscaping maintance going on, need to do it when people are not around.
Customer Rating: 

TEST
Horrible experience
STEVEN H.
Jul 24 2017
From check in to check out. Employees were so unhelpful with bad attitudes. Rooms were wrong they did not care. The fact they would offer you coffee after you ate and were ready to leave. Family of 5 with two rooms they did not connect so my husband and myself had to sleep in separate rooms. The entertainment was lacking. They allowed salesman on the beach up to hotel who were selling everything from cigars to jewerly and counterfeit purses . Who constantly bothered you. I wish i could post the pictures of the roaches that hang out side my door. Then the girl at the desk never gave us or the family we were traveling with a check out time. They never let us know when or bus was departing. So we missed our bus had less than hour to order cabs and try to get to airport on time. We just made our flight with minutes to spare was so stressful worst experience ever and all the girl had to say was. I was suppose to put the time on here i forgot. I'm not sure if you will make it on time you will have to pay for a cab. Then she left. That was the employee response. Our friends were at this hotel last year. Could not believe the change in everything from service to quality. They were humilated for recommending us to go with them. Also another couple said they were their in Nov and it changed since then. We feel apple should be aware when a hotel goes under new management
Customer Rating: 

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Comparison with last year at this hotel
STEVEN W.
Jul 13 2017
We have visited this hotel for second time and noticed that the quality of the availability of set tables around meal times was poor. They were short on napkins,utensils and once even ran out of plates. The staf seemed sad. We have noticed immediately after the arrival, that water with fruit was not available at the entrance. They were not able to repair flickering light above the bath tub,that kept us awake after trying twice to repair it. We have learned t the check out, that there was charge to complimentary room service, that was truly free of charge last year. We did not even try to reserve a meal at the restaurants after hearing horror stories about the difficulty of the reservation and wait times. They played most of the time depressing spa/meditation music. After talking with other guests, that noticed the decline, we have learned about a new manager who supposedly cut a lot of staf .... etc. It would be nice to be able to contact Apple Representative directly. We left iPod on a bus which took us on a trip to Santo Domingo and could not contact anybody about it. Overall the hotel is beautiful,the surroundings and the pool are great,but there has been a noticeable decline in service.
Customer Rating: 

TEST
Nice
ANDREW L.
Jun 26 2017
Very very nice hotel. Royal service is the only way to go with this hotel otherwise you will be way far away from everything. Food was good. Entertainment was missing. There would be a show about every other night but it would start at like 7:30pm and go until 9pm and then nothing after that. They would have a band or a dj playing at the bar in the common area but really dont consider that much entertainment. So pretty much just leaves you to walk around or go to your room. BIG CON: all the pools close at 6pm which i complained about over and over. If theres no entertainment at least let people swim for something to do after all we are spending big $$$$ to come to this resort. Overall very nice resort to just go and relax.
Customer Rating: 

TEST
Service
JUDITH K.
May 15 2017
I have been coming here for at least 10 years and this is the worst service I have experienced here. 1) I had to chase down the maid in the AM to get coffee packets 2) I had to call to get room service to deliver orange boxes which are supposed to be delivered every day 3} my tv did not work until Friday when someone finally figured it out (there were satellite problems Monday and Tuesday) Cocotel was closed due to rain and when it opened I couldn't play because of a tournament. Idid not want to play at 3 in the afternoon. Other arrangements should have been made for guests since it advertises that golf is included. We asked reception for an upgrade when we arrived and were told the hotel was full. We found out later it was half full. The Apple Representative never showed his face.
Customer Rating: 

TEST
Hotel room was half the way to Chicago
TIMOTHY J.
May 15 2017
As a customer returning for the fifth time I expected better accommodations. Upon checking in the desk attendant has our party in two different buildings and stated it no difference we registered together. After requesting to see a manager he agreed to put us in the same building. We asked for a building closer to the lobby as my wife is scheduled for a knee replacement. He stated the hotel was at capacity. That was a total lie as we found out the facility was less than 50 percent of capacity. Our room was way to far away. For these reasons we will not be returning to that resort.
Customer Rating: 

TEST
Review of Paradisus Palma Real
STEVEN C.
Mar 27 2017
The first 24-hrs weren't great. Our initial room was small, no hot water, chewing gum on the bedside lamp, mini-frig was pulled out, no drawers to put clothes in. We requested a room change. Guest services did not give us a tour upon arrival so we didn't know where anything was located. An very friendly employee approached us in the evening while we had drinks. We told her our complaints. She said she'd "fix" this the next day and we were to meet her for lunch at 1:00. Long story shorter, we ended up being ushered into a Melia membership presentation without asking us if we were interested in doing that. Clearly we were NOT the best clients since we already were not impressed with our room. We sat through it all in hopes of getting a better room. Still no room change as of 5:30pm. We complained again and finally they moved us to a very nice Villa. The remainder of the trip was very nice. Unfortunately, the beginning left a very bad taste in our mouths. We would be 'smarter' next time if we decide to visit the property again.
Customer Rating: 

TEST
Apple vacations will never be used again by my family and friends!
JAMES G.
Dec 09 2016
We were extremely disappointed in what was promised by the Canton Ohio Apple representative, who sold us our vacation package! We were told that an apple representative would meet and greet my family at the resort. That didn't happen, we were told to meet her at 10:00 tomorrow! Each morning ,my wife and I would waste over one hour waiting on an apple representative to be at her location in the hotel. We called the number and left messages daily Never once did she even respond! We has so many questions that either went unanswered or another company assisted us wilth extra activities, and excursions! We spent 2 hours attempting to locate a company to assist us in getting to the airport on the day before we left! This made our vacation for from what was promised to us. I am also going to share this horrible experience with trip advisor and every friend I know. Total time my wife and I wasted was 10 hours. This experience was unacceptable and will be shared with as many others as possible. I suggest you investigate and make the necessary adjustments not only to my family, and fire the representative at the Paradisus Palma Real resort. Jim Gastin
Customer Rating: 

TEST
Paradisus Real Punta Cana ROCKS!!!!:D
MARIA P.
Mar 07 2016
The hotel was everything and beyond what we were looking for! I requested a room that can sleep the two of us traveling that had a door separating sleeping areas. Apple travel agent did research and found a 1 bedroom master suite at Paradisus. We had to pay the upgrade, but it was worth it. We both rested well in our own space. I like a quiet dark room and my husband sleeps with the tv on. I loved the hotel buffet with all the choices of healthy delicious food and drinks. The evening shows were fantastic!! The entertainers were so happy to be working night after night. Concierge was always there and helpful. Beautiful peaceful grounds and gorgeous beach.
Customer Rating: 

TEST
Fantastic!
TARAS K.
May 28 2014
Absolutely fantastic resort, the food is great, all staff is friendly and nice! Barmens are the best!
Customer Rating: 

TEST
TripAdvisor Traveller Reviews
The people are extremely friendly,respectful
Roseann M,
Thu Jun 14 05:30:10 EDT 2018
Beautiful resort! Bar lobby staff were exceptional I want to personally thank Victor,Yokayris, Franklin,Anna, Domingo and Teudy they were the most nicest people there had a great time. The entertainment day or nite staff were also fantastic. A special recognition goes to Nixon Excellente the energy and stamina is beyond words. I also want you know that Antonio, Rosary and Jordan deserve some kind of reward for excellent job they did looking out for us every day. Swim up bar Luis Diaz mucho bravo and our server Jesus. Overall the staff mentioned stood out for us for full entertainment. Please thank them for me and my sister. Made us feel welcomed and at home for the week. THANK YOU AGAIN!!!!!!!! Until the next time Roseann Morelli and Maria Zuppardo

A bit of paradise
Jessica J,
Wed Jun 13 17:14:40 EDT 2018
My husband and I had a beautiful six days here at the end of May. I wasn't sure how I'd enjoy an all inclusive resort, but it was truly paradise. Everything met or exceeded our expectations. Our butler was Francis and he was wonderful! He had such a friendly personality and was full of helpful tips and suggestions. He was able to help us get the reservations at the restaurants and spa service we wanted and a pool side cabana one day. We always were greeted with a special treat when we returned to our room each afternoon. All the staff of the royal service were so friendly and accommodating - from the bartenders to the staff on the beach. Wanda the bartender was the absolute best and made the best drinks in addition to being very friendly. The beach cabanas are incredible as well as the drinks! If we ever do it again, we'd take out one of the little catamarans every day instead of just the last morning.

Great time
rosaochoa29, East Elmhurst, New York
Wed Jun 13 07:37:35 EDT 2018
Went to Paradisus for my in laws 45 yr anniversary. Group of 15, where we mostly hung out pool side with the kids and were attended by Joel Valdez and Raul Jimenez the bartender and waiter near the pool area. Their customer service was outstanding and were very accommodating with all our requests. They were part of a great team at the resort who gave us exceptional service. We had a memorable and fantastic time at the resorts and cannot wait to return. Thanks guys and we hope to see you all again real soon!

Wonderful Time!!
Catherine K, Tampa, Florida
Tue Jun 12 17:56:21 EDT 2018
We had an awesome time at the resort!! Everyone is so friendly, especially Nixon!! He was extremely nice to our family!! We love everything about this resort...the hotel, the pool, the people, the food and drink! Will definitely come back!!!

Great Resort!!
366mre, Mountain Brook, Alabama
Tue Jun 12 16:38:09 EDT 2018
Went here for a senior trip. 4 adult chaperones and 14 kids. Because of our own errors, check in was a complete mess but the front desk people managed to get us all sorted out and were very patient with us! Rooms were clean and showed only a little wear. I do recommend leaving a small gratuity to show your appreciation to housekeeping. It helps if you need extra towels etc. Food was fantastic! Service at all restaurants was great. A little slow at buffet but not too bad. We even got a surprise cheese and fruit tray and a bottle of wine in our room one day- very nice. The pool area was clean and never hard to find a chair. The beach area was right there so you could sit on the beach/palapa and be just steps away from Pool. That was nice because the seaweed was kind of bad. Overall these resort is beautiful, clean, safe, friendly, and a good size with lots to do (or not!) but it is not so huge you cannot get around. Also, we didn’t need it but there is a small shopping center right next door. I would absolutely stay here again!



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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