Punta Cana

Paradisus Palma Real Golf & Spa Resort


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All Inclusive    

2018 Exceptional Values!
Golf: Unlimited golf per person. Golf inclusions are non-transferable. Cart and equipment is not included and is mandatory with a fee.

Come and enjoy pristine sands, sparkling surf, and divine cuisine. Combining a delightful Caribbean setting with world-class facilities, Paradisus Palma Real Golf & Spa Resort features world-class spa facilities and treatments, a two-story health center with advanced work-out equipment, a large beachfront free-form swimming pool, and is just a few minutes away from The Cocotal Golf and Country Club and Palma Real Shopping Village.

Paradisus Palma Real Resort is located on beautiful Bavaro Beach and is surrounded by lush, vibrant tropical gardens, mangroves, and sparkling waters. Guests can explore their senses on a culinary tour through eight remarkable dining experiences featuring delectable cuisine. Unlimited international premium brand drinks are available in nine different bars. A lively entertainment program will ensure that each day is filled with exciting activities. The night comes to life with the casino, chill-out lounge, and live music.

The perfect vacation for a golf enthusiast, guests at Paradisus Palma Real Golf & Spa Resort can enjoy top-notch golf. Cocotal Golf & Country Club is a 27-hole world-class championship golf course sure to challenge the most advanced golfers.

The Reserve section of Paradisus Palma Real Golf & Spa Resort offers both adults and families a VIP experience like no other. Royal Service Suites are adults-only and provide a superb luxury experience. Butlers are there to tailor and customize to each guest's needs. Family Concierge Suites are perfect for those looking for a fun-filled family vacation. There are exclusive family activities such as a sand castle workshop, connecting rooms available (fee), and a milk and cookies turndown service for kids.

*Please note that as of July 1, 2017, there will be a $5 USD service charge for room service.

Find more information about Melia Resorts.

Learn more about Punta Cana.
HOTEL LOCATION
Located on the Dominican Republic's legendary Bavaro Beach.
Address:
PUNTA CANA


DR
Local Phone: 809-688-5000
Fax: 809-688-5800
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking
Physician on Call
Pools
Number of Pools: 3

Swim-up Bar
Three swimming pools, featuring 37,600 sq. ft. main swimming pool water land, the exclusive Royal Service pool for adults, family pool and 2 small kids pools. Seven whirlpools.
Golf: CLOSEBY
Cocotal Golf and Country Club
Designed by Jose Pepe Gancedo
Holes: 18
Cart Fee: 65
Lessons Available
Tennis
Number of Courts: 3
Lighted Courts: 3
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Snorkeling: Additional Charge
Hobie Cats: Complimentary
Wind Surf: Additional Charge
Other Sports Available
Other Sports: Beach Volleyball
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
A combination of a pristine Caribbean setting with world-class facilities. Luxurious bungalows are centrally located and surrounded by lush tropical gardens and mangroves, sparkling waters and an expansive beach. Beach: An expansive beach located on the Dominican Republic's legendary Bavaro Beach. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 510
Year Opened: 2005 Credit Cards: Visa, Master Card
HOTEL RESTRICTIONS
24 Hour room service (fee) The resort does NOT offer exchange privileges with Paradisus Punta Cana
ROOM TYPES
PARADISUS JUNIOR SUITE
This spacious suite offers a private sanctuary with a separate lounge area with a sofa bed. Features a king bed or two queen beds. Includes 24-hour room service, WiFi, a private balcony, and spa shower.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Satellite
1 BEDROOM MASTER
Spacious luxury suite with views of the hotel's gardens from a private balcony. Includes a sofa bed and kitchenette with minibar. Hydromassage tub for two in bathroom. One king bed.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Satellite
ROYAL SERVICE
Same amenities as Dlx, but larger & also: butler service, upgraded room service menu,luxury bathroom amenities, personalized minibar, turn-down service, & jacuzzi set-up,daily newspaper, pillow menu, free internet. Royal Service area. Gardenview.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Satellite
2 BEDROOM MASTER SUITE
Spacious suite overlooking the gardens. Feature a kitchenette with minibar, and sofa bed in independent lounge area. Two bedrooms. Dining area and luxury bathroom with hydromassage tub.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Satellite
LUXURY JUNIOR SUITE
Garden view Luxury Junior Suite with Jacuzzi. Includes kitchenette and minibar. Offers one king bed and lounge area with sofa bed. 24-hour room service and WiFi.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Satellite
DINING
Paradisus Palma Real Golf & Spa Resort features 1 meal plan options:
All Meals, Drinks & Tips
There are 6 Restaurants at Paradisus Palma Real Golf & Spa Resort:
Olio - Italian cuisine. Open for breakfast, lunch, and dinner for Family Concierge guests.
Fuego - Peruvian fusion cuisine. Included for Royal Service, Family Concierge, and The Reserve. Open from 12:30 p.m. - 3:30 p.m., and 6 p.m. - 9:30 p.m.
Blue Agave - Mexican cuisine. Open from 11 a.m. - 6 p.m., and 7 p.m. to 9:30 p.m.
Bar Mix - Bar Lounge for Family Concierge guests.
Rare - A la carte steakhouse open for dinner.
Gabi Bar - Bar and lounge
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Cooking Class, Wine Tasting, Flower Arrangements, Pool Volleyball, Beach Soccer
Nightly Activities & Entertainment:
Nightly Entertainment
CHILDREN'S PROGRAMS

Applicable Ages: 5-12 years old

Children's Facilities
Game Room
Babysitting Fee: Available for fee
Advance Notice for Babysitting: Yes

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
775 Recommend
775 past Apple Vacationers would recommend Paradisus Palma Real Golf & Spa Resort to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 11455reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
ROBERT F.
Nov 28 2017
Our Apple rep was never at the resort. The day he was we booked a excursion , told him wanted it to be a half day and we were told it would be. We lefted at 8:00 am and were told it be back by 1:00 never returned until 3:00 not happy about this. The buffet food was the same food every day for every meal . Need to have a variety of food not the same thing everyday. When we got to our room a window covering was missing on the deck door. We told them but it never was fixed . Very hard to get into restaurants. There was a lot of landscaping maintance going on, need to do it when people are not around.
Customer Rating: 

Horrible experience
STEVEN H.
Jul 24 2017
From check in to check out. Employees were so unhelpful with bad attitudes. Rooms were wrong they did not care. The fact they would offer you coffee after you ate and were ready to leave. Family of 5 with two rooms they did not connect so my husband and myself had to sleep in separate rooms. The entertainment was lacking. They allowed salesman on the beach up to hotel who were selling everything from cigars to jewerly and counterfeit purses . Who constantly bothered you. I wish i could post the pictures of the roaches that hang out side my door. Then the girl at the desk never gave us or the family we were traveling with a check out time. They never let us know when or bus was departing. So we missed our bus had less than hour to order cabs and try to get to airport on time. We just made our flight with minutes to spare was so stressful worst experience ever and all the girl had to say was. I was suppose to put the time on here i forgot. I'm not sure if you will make it on time you will have to pay for a cab. Then she left. That was the employee response. Our friends were at this hotel last year. Could not believe the change in everything from service to quality. They were humilated for recommending us to go with them. Also another couple said they were their in Nov and it changed since then. We feel apple should be aware when a hotel goes under new management
Customer Rating: 

Comparison with last year at this hotel
STEVEN W.
Jul 13 2017
We have visited this hotel for second time and noticed that the quality of the availability of set tables around meal times was poor. They were short on napkins,utensils and once even ran out of plates. The staf seemed sad. We have noticed immediately after the arrival, that water with fruit was not available at the entrance. They were not able to repair flickering light above the bath tub,that kept us awake after trying twice to repair it. We have learned t the check out, that there was charge to complimentary room service, that was truly free of charge last year. We did not even try to reserve a meal at the restaurants after hearing horror stories about the difficulty of the reservation and wait times. They played most of the time depressing spa/meditation music. After talking with other guests, that noticed the decline, we have learned about a new manager who supposedly cut a lot of staf .... etc. It would be nice to be able to contact Apple Representative directly. We left iPod on a bus which took us on a trip to Santo Domingo and could not contact anybody about it. Overall the hotel is beautiful,the surroundings and the pool are great,but there has been a noticeable decline in service.
Customer Rating: 

Nice
ANDREW L.
Jun 26 2017
Very very nice hotel. Royal service is the only way to go with this hotel otherwise you will be way far away from everything. Food was good. Entertainment was missing. There would be a show about every other night but it would start at like 7:30pm and go until 9pm and then nothing after that. They would have a band or a dj playing at the bar in the common area but really dont consider that much entertainment. So pretty much just leaves you to walk around or go to your room. BIG CON: all the pools close at 6pm which i complained about over and over. If theres no entertainment at least let people swim for something to do after all we are spending big $$$$ to come to this resort. Overall very nice resort to just go and relax.
Customer Rating: 

Service
JUDITH K.
May 15 2017
I have been coming here for at least 10 years and this is the worst service I have experienced here. 1) I had to chase down the maid in the AM to get coffee packets 2) I had to call to get room service to deliver orange boxes which are supposed to be delivered every day 3} my tv did not work until Friday when someone finally figured it out (there were satellite problems Monday and Tuesday) Cocotel was closed due to rain and when it opened I couldn't play because of a tournament. Idid not want to play at 3 in the afternoon. Other arrangements should have been made for guests since it advertises that golf is included. We asked reception for an upgrade when we arrived and were told the hotel was full. We found out later it was half full. The Apple Representative never showed his face.
Customer Rating: 

Hotel room was half the way to Chicago
TIMOTHY J.
May 15 2017
As a customer returning for the fifth time I expected better accommodations. Upon checking in the desk attendant has our party in two different buildings and stated it no difference we registered together. After requesting to see a manager he agreed to put us in the same building. We asked for a building closer to the lobby as my wife is scheduled for a knee replacement. He stated the hotel was at capacity. That was a total lie as we found out the facility was less than 50 percent of capacity. Our room was way to far away. For these reasons we will not be returning to that resort.
Customer Rating: 

Review of Paradisus Palma Real
STEVEN C.
Mar 27 2017
The first 24-hrs weren't great. Our initial room was small, no hot water, chewing gum on the bedside lamp, mini-frig was pulled out, no drawers to put clothes in. We requested a room change. Guest services did not give us a tour upon arrival so we didn't know where anything was located. An very friendly employee approached us in the evening while we had drinks. We told her our complaints. She said she'd "fix" this the next day and we were to meet her for lunch at 1:00. Long story shorter, we ended up being ushered into a Melia membership presentation without asking us if we were interested in doing that. Clearly we were NOT the best clients since we already were not impressed with our room. We sat through it all in hopes of getting a better room. Still no room change as of 5:30pm. We complained again and finally they moved us to a very nice Villa. The remainder of the trip was very nice. Unfortunately, the beginning left a very bad taste in our mouths. We would be 'smarter' next time if we decide to visit the property again.
Customer Rating: 

Apple vacations will never be used again by my family and friends!
JAMES G.
Dec 09 2016
We were extremely disappointed in what was promised by the Canton Ohio Apple representative, who sold us our vacation package! We were told that an apple representative would meet and greet my family at the resort. That didn't happen, we were told to meet her at 10:00 tomorrow! Each morning ,my wife and I would waste over one hour waiting on an apple representative to be at her location in the hotel. We called the number and left messages daily Never once did she even respond! We has so many questions that either went unanswered or another company assisted us wilth extra activities, and excursions! We spent 2 hours attempting to locate a company to assist us in getting to the airport on the day before we left! This made our vacation for from what was promised to us. I am also going to share this horrible experience with trip advisor and every friend I know. Total time my wife and I wasted was 10 hours. This experience was unacceptable and will be shared with as many others as possible. I suggest you investigate and make the necessary adjustments not only to my family, and fire the representative at the Paradisus Palma Real resort. Jim Gastin
Customer Rating: 

Paradisus Real Punta Cana ROCKS!!!!:D
MARIA P.
Mar 07 2016
The hotel was everything and beyond what we were looking for! I requested a room that can sleep the two of us traveling that had a door separating sleeping areas. Apple travel agent did research and found a 1 bedroom master suite at Paradisus. We had to pay the upgrade, but it was worth it. We both rested well in our own space. I like a quiet dark room and my husband sleeps with the tv on. I loved the hotel buffet with all the choices of healthy delicious food and drinks. The evening shows were fantastic!! The entertainers were so happy to be working night after night. Concierge was always there and helpful. Beautiful peaceful grounds and gorgeous beach.
Customer Rating: 

Fantastic!
TARAS K.
May 28 2014
Absolutely fantastic resort, the food is great, all staff is friendly and nice! Barmens are the best!
Customer Rating: 

Restaurant reservations
Judith K.
May 04 2014
We had a lot of trouble getting restaurant reservations thru the Melia Lounge
Customer Rating: 

TripAdvisor Traveller Reviews
Would NEVER stay here again
Nicole J, Boerne, Texas
Wed Jan 10 10:14:27 EST 2018
First off, the staff is INCREDIBLY rude. This is everyone from the front desk, to the bartenders. Food is mediocre and very repetitive as far as options. There were renovations going on all over the property. People on ladders, places roped off that you had to work around. The smell of paint was horrible and was all over the entire resort. You could even smell paint when you were dinning in the restaurants. Not many things for older children and teens at night. It supposed to be all inclusive, but they charge you every time you order room service, and if you want to go to a few of the restaurants on property as well. Also, there was only lower end quality alcohol choices. I would spend my money elsewhere, even if it wasn't "all-inclusive".

Vacation in Dominican Republic
kenn f f, New York City, New York
Wed Jan 10 04:42:41 EST 2018
In my vacation in this paradise, we ve loved the Beach and pool, the personal on the main buffet Ramon Polanco and Juan Suarez were very polite also Carolina Franco very nice and profesional. Brisas is amazing, the room is spacious and comfortable. You should come to the best place in punta cana.

Wonderful Guest Services
Carol S,
Wed Jan 10 03:55:36 EST 2018
The wonderful staff at guest services, including Carolina Franco and Mayloren Reyes, were so helpful in checking the status of our delayed luggage. At the same time they arranged spa appointments and even taught me a little Spanish. They were very personable with a ready smile and made a point of stopping to say hello whenever they saw me around the hotel.

Want to throw your $$money$$ away. GO HERE !!!!
Douglas T,
Tue Jan 09 07:43:02 EST 2018
After visiting this resort 8 times, we saw it drop dramatically in every possible way you could imagine. It's as if they were advertising STAY HERE and we guarantee to DISAPPOINT you in everyway possible. Because we stayed there multiple times, staff that we began to know told us that the new management did not care about the staff on the front line and were abusing them. NO GUFF !!! This resort use to be a paradise and now it's THIRD WORLD. There is nothing worse than watching staff who are being treated inappropriately by BAD MANAGEMENT. So we won't blame the bad taste in our mouth that the resort left us with, we'll blame the management and corporation who obviously want the MUCHO DINERO'S but will make sure that they SKINP on every necessity that can make for a wonderful vacation. SHAME ON YOU PALMA REAL

Great vacation place with golf course!
Jack N,
Tue Jan 09 04:36:41 EST 2018
This hotel has great facility and right on the beach! The stuffs are very friendly, especially the guest service desk - Miss Carolina Franco and Mayloten Reyes helped me booked all my golf course tee times, which is right cross the hotel complex. Whoever wants to go to beach and play golf, this is an ideal place to go. Not to mention there are 7 restaurants in the hotel in addition to the buffet with all kinds of nice food! Fantastico!



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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