Cancun

Paradisus Cancun Resort


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All Inclusive    

Paradisus Cancun Resort offers the elegance and comfort seen in some of the most prestigious hotels in the world. It has been awarded the AAA 4-Diamond Award since 2006, and is well-known for its white sandy beach overlooking the Caribbean Sea.

Located 15 minutes from Cancun's International Airport, a fun-filled vacation is not far away. Cancun's downtown is 20 minutes away, and only 5 minutes from a complete shopping center.

The resort also features four spectacular pools, specialized ŕ la carte restaurants, a kid's club, Family Concierge, Royal Service, a 9-hole par 3 golf course, and a lit tennis court. Non-motorized watersports are available at Aqua World nearby.

Paradisus signature Royal Service Suites offer unparalleled all-inclusive luxury in an exclusive and private environment for adults-only. Throughout guests' stays, personal butlers are there to cater to every need. The Royal Service lounge features private check-in/out, a library, complimentary Internet access, daily continental breakfast buffet, snacks, coffee and premium beverages throughout the day, and evening cocktails and hors d´oeuvres. There is also a private pool with a bar.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property has received an EarthCheck Silver Certificate, is recognized as a TripAdvisor EcoLeader, participates in sea turtle protection, community service, recycling, energy saving, and beach clean-up programs, and implements ethical management and company policies.

Find more information about Melia Resorts.

Learn more about Cancun.
HOTEL LOCATION
The hotel is close to the largest shopping center, Kukulkan Plaza, and is only 6 km away from the heart of the Hotel Zone.
Address: BOULEVARD KUKULKAN NO. 23
CANCUN
QR

MX
Local Phone: 011-52-998-88-11
Toll Free Phone: 800-33-MELIA
Fax: 610-359-6625
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Concierge
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Pools
Number of Pools: 4
Outdoor Pools: 4     
Swim-up Bar
The property offers four spectacular swimming pools.
Golf: ON-SITE
9 hole par 3 golf course on property.
Holes: 9
Green Fees: $
Cart Fee: $
Tennis
Number of Courts: 1
Outdoor Courts: 1
Court Fee: $
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Snorkeling: Additional Charge
Hobie Cats: Additional Charge
Paddle Boats: Additional Charge
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Additional Charge
Health Club / Spa
Aerobics: Additional Charge
Jacuzzi: Additional Charge
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Paradisus Cancun Resort is one of the most beautiful hotels in the area. Its breathtaking architecture features a distinct Mayan inspiration, tropical gardens an a five-acre pool area. Paradisus Cancun Resort offers a spectacular lobby area, a variety of pool activities, new convention center, 24-hour room service menu, 7 restaurants, Gabi Club, 4 bars, swim-up bar, 4 pools and full service spa. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Year Opened: 1989 Credit Cards:
HOTEL RESTRICTIONS
No Springbreakers. Extra charge on select menu items - ie lobster and fine cuts.
ROOM TYPES
ROYAL 1BEDROOM SUITE OCEAN
RS - butler service, RS lounge, comp internet access, Private RS pool with bar, Private RS beach area with beach concierge. Extra terrace, extra living room. Ocean view.
1 King Bed Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
PARADISUS JUNIOR SUITE LAGOON
Lagoon View
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
FAMILY CONCIERG JRSTE OCEAN
Ocean View. Family lounge, kids beach kit, family concierge, kids and family activities, kids amenities in room, walkie-talkie or cell phone for communication.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
FAMILY CONCIERGE JRSTE LAGOON
Lagoon View. Family lounge, kids beach kit, family concierge, kids and family activities, kids amenities in room, walkie-talkie or cell phone for communication.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
ROYAL PARADISUS JRSUITE OCEAN
RS - butler service, RS lounge, comp internet access, Private RS pool with bar, Private RS beach area with beach concierge. Ocean view.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
ROYAL LUXURY JUNIOR STE OCEAN
RS - butler service, RS lounge, comp internet access, Private RS pool with bar, Private RS beach area with beach concierge. Ocean view.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
ROYAL LUXURY JUNIOR STE LAGOON
RS - butler service, RS lounge, comp internet access, Private RS pool with bar, Private RS beach area with beach concierge. Lagoon view.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
PARADISUS JUNIOR SUITE OCEAN
Ocean View.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
FAMILY CONCIERGE SUITE LAGON
Lagoon View. Family lounge, kids beach kit, family concierge, kids and family activities, kids amenities in room, walkie-talkie or cell phone for communication. Extra terrace, separate living room.
1 King Bed Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
ROYAL PARADISUS JRSUITE LAGOON
RS - butler service, RS lounge, comp internet access, Private RS pool with bar, Private RS beach area with beach concierge. Lagoon view.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
ROYAL 1BEDROOM SUITE LAGOON
RS - butler service, RS lounge, comp internet access, Private RS pool with bar, Private RS beach area with beach concierge. Extra terrace, extra living room. Lagoon view.
1 King Bed Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
FAMILY CONCIERGE SUITE OCEAN
Ocean View. Family lounge, kids beach kit, family concierge, kids and family activities, kids amenities in room, walkie-talkie or cell phone for communication. Extra terrace, separate living room.
1 King Bed Other Amenities -
Air Conditioning
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Television
Room Safe
Satellite
DINING
Paradisus Cancun Resort features 1 meal plan options:
All Meals, Drinks & Tips
There are 8 Restaurants at Paradisus Cancun Resort:
Bana - Italo-Argentina grill for lunch and dinner. Specializing in Prime cuts and fresh salads.
Gaby Club - Ultimate Chill out bar and restaurant starring fish and chips and seafood specialities.
Naos - Italo-Argentina grill for lunch and dinner. Specializing in Prime cuts and fresh salads.
Mole - Mexican Comtemporary cuisine.
Market Grill - Italo-Argentina grill for lunch and dinner. Specializing in Prime cuts and fresh salads.
Passion - Touch of Retro with elegant signature cuisine by 6 Star Michelin Chef Martin Berasategui. This Restaurant is with Extra Charge. Not included.
Vento - Italo-Argentina grill for lunch and dinner. Specializing in Prime cuts and fresh salads.
Fuego - Italo-Argentina grill for lunch and dinner. Specializing in Prime cuts and fresh salads.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Games and sports by the pool and beach area.
Nightly Activities & Entertainment:
The lobby bar has live music during the high season.
CHILDREN'S PROGRAMS
Kids Club
Applicable Ages: 5-12 years

Babysitting Fee: yes

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
134 Recommend
134 past Apple Vacationers would recommend Paradisus Cancun Resort to their friends and family
TripAdvisor Web Reviews
Based on 9721reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Enchanting, serene, rejuvenating; check out YHI Moves for a superb workout!
Eric N, Belleville, Canada
Mon Dec 11 18:55:39 EST 2017
We enjoyed our time immensely at this resort; it is very family-friendly while at the same time well-inclined towards younger and older people. Rooms are bright, clean and offer amazing views; restaurants have an excellent selection of food. Staff are very friendly and are prompt to provide a superior level of service. Special thanks to both Alexander and Josue for making our vacation a very memorable experience: both of these gentlemen went out of their way on a number of occasions to ensure our entire family was treated to an amazing stay. We arrived back in our room from an afternoon at the beach and pool to find amazing decorations to celebrate birthdays along with many romantic accents for my wife and I. Alexander and Josue were very accommodating at helping us make changes to our reservations for dinner as well as providing us with valuable information about the resort and surrounding areas. Thanks Alexander and Josue! I also want to thank Martin at YHI Moves (gymnasium) at the Paradisus Resort in Cancun for his highly-motivating and expert coaching! YHI Moves caters to people who are looking for a healthy set of exercises to start their morning on a high note. Each of the different muscle groups are targeted on successive days; there are multiple options at different times of the morning including yoga and stretching to appeal to people of all fitness levels. The cross-fit and stretching area is very clean and contains an amazing selection of equipment. I felt very encouraged and uplifted during each of Martin's classes. He is an amazing personal trainer and I recommend YHI Moves for anyone looking for a bright, cheerful and amazing workout experience during their vacation at Paradisus. Thanks Martin!

Great winter getaway
Nichole C, Morristown, New Jersey
Mon Dec 11 17:58:15 EST 2017
It was my second time staying a Paradisus and I was even more impressed with this trip. We stayed in the Royal Service section of the hotel which allowed us access to additional restaurants, special lounge areas with premium beverages, and an upgraded room. We really enjoyed the view from La Palapa restaurant (royal service only) and having a non-buffet breakfast and lunch option. Having a additional RS pool was nice too. The room had very modern and colorful decor. The food at the a la carte restaurants was delectable. I specially enjoyed the desserts; the passion fruit moose at the Market Grill & coconut creme brûlée at Fuego hit the spot. There was a lot of variety with the cuisines and even within the menus. At the Avenue Bar Alan and Jesus were great. Alan crafted truly unique (and delicious) cocktails for me. Alan's drinks resembled the quality of an upscale bar in NYC. I was very impressed! There are a few areas of improvement but overall my experience was pleasant. Cons: -The night shows started too early in my opinion (at 8:30pm). I would have preferred the shows to begin at 9pm or 9:30pm. -I wish the golf course hours had been communicated to us upfront. The golf reservations stop at 1pm. It would be better to have this open later. -The Nespresso cafe wasn't open in the morning. People want cappuccinos and espressos in the morning!

Spectacular
Horea V, Timisoara
Mon Dec 11 02:30:29 EST 2017
The architecture of the hotel is spectacular, with its five piramids. The main lobby looks like a jungle. Very friendly personal, very good and diverse restaurants, very clean rooms. The beach is lovely, with fine sand. There are many posibilities for interesting trps.

Mole Restaurant
Jay B,
Sun Dec 10 15:40:22 EST 2017
My wife and I stayed here for our honeymoon and had the pleasure of having dinner at the Mole Restaurant during one of the nights. The service was fantastic as soon as we sat down. Our server, Christian, was the most professional member that we had the pleasure to be served by. He explained everything on the menu to us and even made fantastic suggestions which were on point. He never let our drinks go empty and always promptly took away our plates when we were finished. The food was fantastic and I definitely suggest the tres leches for dessert.

Great service!
EkaterinaPanfilova,
Sun Dec 10 13:57:17 EST 2017
The quality of the service makes it a great experience! Not one employee of this hotel will pass by your without smiling! Restaurant service is great- Luis(Bana), Edier( Breakfast buffet), Ener outrageous!!! (Vento), pool service- Flor, Hugo, Luis all doing an amazing job! Hotel grounds are not so big but beautiful and clean. Entertainment team is great, but a tip for hotel management- maybe there should be more of entertainment during the day. A tip for the travelers— TIPS ARE NOT INCLUDED IN YOUR ALL INCLUSIVE PACKAGE, would be nice leaving a few bucks after you are done asking to bring you this and that..it’s embarrassing to see North Americans not tipping at restaurants or !!!bars.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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