Puerto Vallarta/Riviera Nayarit

Paradise Village Beach Resort & Spa


Email | Share |

Stretched along a spectacular beach in Nuevo Vallarta is a paradise on earth and sea. Paradise Village Beach Resort & Spa is located in about five miles northwest of Puerto Vallarta International Airport. Enjoy an inclusive package that includes all meals and drinks at four restaurants and four bars.

Natural lagoons and lush vegetation enrich this magnificent, all-suite resort, bordering a striking, white sand beach. This hotel occupies a 15-acre peninsula facing the sea and neighboring a world-class marina, featuring 24-hour room service (fee), three waterslide-equipped swimming pools, children's activities, a gym, two European-style spas, complimentary daytime tennis, and great golf (fee) at the El Tigre course at Paradise Village Golf & Country Club. Additional racquet club facilities are also available.

The hotel gives easy access to the jungled Puerto Vallarta region, lending a vibrant array of adventures including boat cruises, jeep journeys, hiking tours, sea lion and jungle safaris, bullfighting, go-karting, and even a tequila factory tour. Make new friends in the water as you swim with the dolphins, or set out on a Sierra Madre expedition for jaw-dropping mountain sights.

Switch up your entertainment options with unique specialty events held six days a week, providing sumptuous dinner, shows, dance, and music. Cultural events like regional folkloric dances, mystical Mayan rituals, smoky--tropical nights add a pleasant flair to your stay.

Paradise Village Beach Resort & Spa captures the unique richness of Mexico within its stunning architecture echoing traces of enigmatic Mayan decor. Dine at Tulum Restaurant for regional, international and gourmet spa cuisine, or grab a snack at Kikil Snack Bar, located on the beach. In the ultimate family adventure, guests will enjoy volleyball, a beachside spa station, and the resort's incredible wildlife reserve.
HOTEL LOCATION
Paradise Village is a beachfront property on Banderas Bay located 15 minutes north of the airport and 30 minutes north of downtown Puerto Vallarta.
Address: PASEO DE LOS COCOTEROS #001
NUEVO VALLARTA
NAY

MX
Local Phone: 011-52-322-226-6
Toll Free Phone: 800-995-5714
Fax: 011-52-322-66713
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking
Physician on Call
Shopping Mall Nearby (Walking distance)
Pools
Number of Pools: 3
Outdoor Pools: 3     
The two lagoon shaped pools feature water slides, cascades, and a lap pool. The thirdpool features spectacular alligator water slides and a spa lap pool.
Golf: NEARBY
El Tigre Golf Course
Holes: 18
Lessons Available
Tennis
Number of Courts: 4
Outdoor Courts: 4
Lighted Courts: 4
Court Fee: Free during the day
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Scuba: Additional Charge
Snorkeling: Additional Charge
Paddle Boats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Additional Charge
Other Sports Available
Jogging Trail: Complimentary
Squash: Complimentary
Other Sports: Basketball, volleyball, mopeds
Health Club / Spa
Aerobics: Additional Charge
Jacuzzi: Additional Charge
Massage: Additional Charge
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
This is a 5-star resort with a Mayan-inspired style of architecture. Set amidst natural lagoons, white sandy beaches and lush vegetation, this magnificent resort occupies a 15-acre peninsula facingthe sea and adjoining a world class marina. This All-Suite beachfront resort features a world-class European spa, a fully equipped conference center, 24-hour room service, a nightclub, two swimming pools with waterslides, complimentary day tennis on four courts, children's activities and a gym. Beach: The property borders a wide sandy beach with an exclusive beachfront spa station. Check-in: 2:00 p.m.
Check-out: 11:00 a.m.
Total Rooms: 490
Year Opened: 1993 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No Spring Breakers.
ROOM TYPES
1 BEDROOM STANDARD INC
Two double beds and queen sofa bed. Full kitchen and dining area. Two bathrooms. Resort view from balcony.
Other Amenities -
Air Conditioning
Balcony or Terrace
Television
STUDIO STANDARD INC
Queen bed or two double beds. Full bathroom with shower. Full kitchen and dining area. Resort views from balcony.
Other Amenities -
Air Conditioning
Balcony or Terrace
Television
2 BEDROOM STANDARD INC
One king and two double beds. Two bathrooms. Full kitchen and dining area. Living area with queen sofa bed. Balcony with resort view.
Other Amenities -
Air Conditioning
Balcony or Terrace
Television
1 BEDROOM SUPERIOR INC
Kinf bed and queen sofa bed. Separate kitchen and dining area. Full marble bath. Balcony with marina or resort view.
Other Amenities -
Air Conditioning
Balcony or Terrace
Television
JUNIOR SUITE SUPERIOR INC
Queen bed or two double beds. Queen sofa bed in living area. Full bathroom with marble bath. Separate kitchen. Dining area. Balcony with resort view.
Other Amenities -
Air Conditioning
Balcony or Terrace
Television
3 BEDROOM STANDARD INC
Two king and two double beds. Three baths. Full kitchen and dining room. Living room with queen sofa bed. Balcony with resort view. Washer and dryer.
Other Amenities -
Air Conditioning
Balcony or Terrace
Television
2 BEDROOM SUPERIOR INC
Two king beds. Two baths. Separate kitchen and dining area. Sofa bed. Balcony with marina or resort view.
Other Amenities -
Air Conditioning
Balcony or Terrace
Television
DINING
Paradise Village Beach Resort & Spa features 2 meal plan options:
Inclusive-Optional Incluisive Plan
No Meals
There are 3 Restaurants at Paradise Village Beach Resort & Spa:
Mayapan Restaurant - Serving Mexican specialties and international cuisine, the dress code is casual.
Kikil Snack Bar - A snack bar located on the beach.
Tulum Restaurant - Serving regional, international and gourmet spa cuisine, the dress code is casual.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Volleyball, Bingo, Beachside Spa Station, Wildlife Reserve.
Nightly Activities & Entertainment:
Outdoor amphitheater, night club.
CHILDREN'S PROGRAMS
The hotel kids club offers organized activities.
Applicable Ages: 4 - 11 years old.
Program Fees: $

Children's Facilities
PlayGround
Babysitting Fee: Hourly
Advance Notice for Babysitting: 24 hours

TripAdvisor Web Reviews
Based on 2681reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Appleor hotel misque
BRUCE R.
Mar 28 2016
We were advised upon arrival that our reservation was for a studio room even though our conformation listed a junior superior suite. We were advised that our deal was with Apple and they did not send the reservation in for the room which we paid a premium for. The Apple representative that we met with was very professional and we finally did end up with the room that signed up for but only after repeated complaints. Sure would be nice to know if this was an Apple oversight or Paradise Village attempting to pawn off an inferior room. Guess we will never know.
Customer Rating: 

TEST
Paradise Village Resort MEHHHH....
QUINTON P.
Aug 20 2014
Resort itself is fairly nice, food was what we called LUNCHROOM FOOD.. We had the all inclusive which was nice for drinks and all but the food in the restaurants was just O.K. The rest of our group stayed in a family members timeshare and also had the All inclusive but they had added benefits of eating at the nicer restaurant daily and premium alcohol. We were told we could upgrade for an additional $20 which seemed like just an added charge for very little return. If you are flying from the east coast I would stick the the Caribbean or the otherside of Mexico rather than going that far out. We went to Costa Rica a few years back and did an all inclusive and enjoyed it A LOT MORE.. This hotel is also a huge TIMESHARE pusher so all the excursions be expected to be told you can save money by going to the presentation.
Customer Rating: 

TEST
Disappointing end to a nice vacation.
BRANDON F.
Apr 02 2014
This hotel was nice, but we ran into a problem cashing in our Spa credit. We were not told when we booked our massages that our credit could not be used with the current discount of the day. That being said, we didn't know that the discount was being applied INSTEAD of our credit ($200) and therefor when we went to reconcile our bill at check-out, we lost our entire credit. They tried to compensate us with golf passes good for one day and 2 tickets for all-inclusive days (which we were already all-inclusive) AND it was the day we were leaving, so both were useless. Overall, the vacation was quite wonderful, but we left on such a sour note that I'm not sure that we would go again.
Customer Rating: 

TEST
Disappointing visit
HENRY G.
Jan 08 2014
Outside beautiful. Staff works hard but poorly organized. Food fair. Most dinners like institutional food service very unpredictable. Apple rep nonexistent and gave wrong pickup times for 3 out of 6 pickups
Customer Rating: 

TEST
Excellent Hotel
JANET Y.
Jan 05 2014
The hotel was very accommodating and helpful. We got to the hotel later than expected due to flight delays and the restaurant was getting ready to close but were gracious to feed us that night. The pool was fun. We enjoyed the kayaking and the beach. The room was above what we expected.
Customer Rating: 

TEST
what could make it better
COREY R.
Jan 02 2014
Softer beds-faster check in-speakers to loud at the pool,you could hear them all day while relaxing at the beach- less people walking the beach selling there stuff.
Customer Rating: 

TEST
There is Paradise
DANIEL A.
Oct 29 2013
The resort is the best I've stayed at. The service is second to none. Outstanding food. Helpful and friendly wait staff.
Customer Rating: 

TEST
Paradise Village - Nuevo Vallarta
GARY B.
Apr 01 2013
Great for families, clean and spacious suites. All inclusive option gets old after a few days, would be good if they offered Breakfast/Lunch all inclusive and then go out to dinner in Nuevo, Marina or PV. FANTASTIC Beach. Highly recommend the water taxi to the Marina or town, fun way to travel. Lots of animal shows - fun for the kids. Excellent parasailing offered right at the hotel. Hugo - great server!!!
Customer Rating: 

TEST
Spring Break
ROBERT H.
Mar 18 2013
Excellent location, good service, food was very good, waves ocean and beach were great. lots of activities during the day, not much at night. overall a terrific place for a trip with the family.
Customer Rating: 

TEST
final trip to paradise village
JOHN S.
Nov 17 2012
We were attending paradise village for the 18th time in 20 years of traveling to Mexico. Hotel is getting old. Did not get room we paid for in may 2012 for a November 2012 trip. They were renovating an entire building and think we should have been notified about the room prior to arrival. When we checked out their records didn't show our $50 room credit so we had to locate our records and go down to prove city. Finally gave it to us but had to struggle to get it. Overall experience was OK but don't plan to go ther again. Apple was great upon arrival and departure
Customer Rating: 

TEST
food
KATHLEEN C.
Mar 08 2012
Food very bland with strange milk and cheese
Customer Rating: 

TEST
TripAdvisor Traveller Reviews
Weird place but so much fun!
ElTigre2014, Calgary, Canada
Thu Jan 10 07:37:02 EST 2019
Paradise Village is the oldest resort in Nuevo Vallarta and it shows. That doesn’t mean it’s not a great place. It caters to families and you see all sorts there from rednecks, cute Mexican, strong Canadian contingent, and elitist (who seem to gather mostly for the 4 pm volleyball!). It’s not a rave place for the twenty-year olds but regardless, the margaritas get stronger as the day passes. The beach can be cloudy with weak waves or burn-your-feet-in-the-sand hot with smashing waves, good for some body-surfing and boarding but not really surfing. This treat I really enjoyed the spa following my daily workout with a long sauna. The Peruvian ceviche on the beach is to die for if you ignore the totopos. Otherwise the food is high quality but all gets to taste the same after a couple of weeks. The highlights of this years trip included helping baby turtles to reach beyond the surf; bodysurfing close to a folding; trying to save baby turtles beyond the surf from terrifying frigate birds; the New Year’s party one the beach and the first-says indulgences. This year I’d like to shout out to Guadalupe who always looks after our bags and transport; Teresa and Isabel who looked after our bookings; and Oscar Paris and Pedro Carrasco who looked after our very demanding needs on the beach. Thanks for a wonderful vacation.

Another disappointment
Sab283, Chicago, Illinois
Thu Jan 10 06:47:26 EST 2019
This year we stayed at Paradise Village again (we are time-share holders, our last visit was 3 years ago). While some things have improved (the room keeping and the food), the visit, unfortunately, was again full of unpleasant surprises. I am not going to describe the malfunctioning appliances in the room (stove, telephone, lights), lack of necessary kitchen items, lack of warm blankets (it was 60 F outside at night). Other people commented on these issues at length. I have just one story to share to complete the picture. The beach was much more crowded this time. I do not think this has much to do with the high season (as we always visit at the same time), but rather with the growing number of visitors the Paradise Village lets in. On the first day, we could not find a single free lounge chair on the beach (out of the thousands of chairs). We were, however, advised that now the members may reserve a spot under a palapa by calling a day in advance. We started calling early next morning, nobody picked up. When we finally got through at 11am, all spots had already been taken. Not a big deal, next morning we went out early and found a spot under a regular palapa. We left our stuff and went to play with the children on the beach. When we came back 2 hours later, our towels and clothes had been removed from the chairs, and the chairs taken away. A beach attendant/security guy told us that according to their policy, if we are not on the chairs for more than an hour, they can remove our stuff, and let other people use the chairs and the palapas. Their security staff was constantly policing the usage of the lounge chairs and the palapas. Not believing what I heard, I went to talk to the manager. She was a nice and polite lady who seemed uncomfortable trying to justify the new policy (probably, made not by her). She said that if I wanted to play on the beach or swim for more than an hour, I had to clean all my staff form the chairs. Getting intrigued by how far this absurd can go, I asked where we are supposed to sit when we come back, and her answer was “Just let us know and we will remove somebody else’s stuff.”

Time Share
DeltaAlex, Delta
Tue Jan 08 07:47:05 EST 2019
I had a very horrible experience with the time share vendors at Paradise Village Beach resort and Spa. I do not like time share presentations under the best of terms and usually avoid them like the plague. My girlfriend got talked into going to one at Paradise Village because they offered her 200.00 US to go and got sucked in. I decided to go with her under the condition they keep it to two hours and we would be up-front about that. We got to front gate and were met by a very nice Irish fellow. We got a nice breakfast and the pitch began . We got a ride from front gate to resort and we started on tour. The tour lasted about and hour and a half. The place seems pretty nice but I'm never going to get tied to one place in Mexico because there are too many really cool places to go. After the tour the hard sell began which I can't stand but I knew was coming. It went on for another hour and a half and I finally told the guy (As nice as he was ) no we are not signing up. He left and brought back a very intimidating thuggish looking guy who actually ordered us to sit back down. We left under a very scary cloud. We had to walk back to front gate and were told we wouldn't be receiving gift. My girlfriend argued with another thuggish looking dude at front gate ( I didn't care about gift by now ) and he told her to get the f__k off the property or he was calling cops. This was a horrible experience for me because I love Mexico and most Mexicans I've met and it was a side not nice to see. WE got a cab back to where we were staying and the driver was so apologetic and warned us never have anything to do with "Those People" Paradise Village needs to be aware of the "People they have representing them and get rid of them . Until that happens I will tell people that story and how it is a reflection of the resort

All good except for bug bites
Himanshu S,
Fri Jan 04 13:11:26 EST 2019
This was our first trip to a resort in Mexico. Everything went well. Resort is huge with plenty of things to do. I am a vegetarian and found plenty of options for food through-out the day. Staff was very polite and helpful. Only thing that ruined the fun for me was that I came back home with insect bites on my legs that are still there 2 weeks after my return and extremely itchy. I am not sure what they are from. Doctor thinks that it could be from bed bugs or fleas. As expected, hotel staff refused to accept that it was bed bugs. I hope these were just fleas because otherwise I am afraid fumigation is on the cards if I brought any home.

Can’t wait to return!
pixel_chick_11, Victoria, Canada
Wed Jan 02 00:42:59 EST 2019
My family just enjoyed 10 days at Paradise Village and we cannot wait to return. I admit, even though I am a seasoned traveler, I was hesitant to make this trip (it was my first trip to Mexico) but I am now looking forward to returning as soon as we can. We may even plan a multi family visit! I will write some reviews of other aspects of our trip elsewhere (excursions, airport, etc), but from the moment we arrived at PVR we were greeted with friendly and helpful staff. The resort was very clean and over the course of our stay we could see how hard staff worked to ensure its upkeep. No small feat considering the scale of the resort. Once we checked in, we met Jessica, an amazing Concierge who made a point of checking in with us whenever she saw us, sometimes several times a day. She made us feel like family and was always asking how we were and how she could make things even better for us, and helped us sign up for some top notch excursions that fit our needs/wants. She made a point of getting to know our family. I cannot speak highly enough of her professionalism and how well she does her job. She is a big part of why we enjoyed our stay so much and why we will return (please take note PVR management). Our 2 bedroom suite (marina side) was wonderful and we loved having morning coffee on the deck, watching the pelicans, iguanas, boats and jet skis. Note that you only have coffee left for you in the first day (and no water as someone else mentioned), so grab some beans at the store or pop out for one each morning instead. It’s worth taking a taxi to Walmart for supplies once you’ve settled in. For families: some events can be a bit loud (until around 10pm) so of you are on the marina side you may wish to ensure you are on the end of the building, farther away from the amphitheater. I was also told that being beach side might be loud too, so that might be something to consider (this is why we stayed on the marina side). Putting the fan on also works to provide white noise which drowns out the music if you have kids who need to sleep early. It wasn’t bad at all, this is just a heads up so you aren’t surprised. Didn’t keep my daughter up though as long as I put the fan on :) There are so many events and activities to take part in, I especially recommend the nightly “theme” nights. Lots of pool side activities as well during the day. Take advantage of the lap pool or the quiet pool when it gets too much, but be aware some folks don’t take kindly to kids at the quiet pool (even if they are just a tween quietly swimming with their Mom. I’m looking at you, annoyingly loud complaining about kids for no reason lady). The spa was fantastic: the staff are professional and great at what they do. Definitely worth signing up for a massage or other treatment. We LOVED the restaurants (the breakfast buffet was incredible and I think we had dinner at Mayapan 5 nights out of the 7 we were on site), but you can also reserve a bbq if you want to grill up your own food. Take the opportunity to check out Le Tigre sports club if you are “sporty”. Just another incredible part of the resort. Also pop down to the lot behind the casino/hospital and check out the market on Tuesday, as well as the mall. You can grab a lift in a golf cart if you need a break from walking in the sun. The Italian restaurant at the mall makes amazing pizza (I don’t really recommend the Italian restaurant connected to the resort. It was meh at best). Let’s talk about the beach. We loved setting up in the palapas, and even more were being added when we were leaving. I understand you can reserve them, but we never had a problem finding one (though our last day we did have to walk a bit to find one). There are folks selling their wares, but they are very nice and a simple no thank you is all you need if you aren’t interested. The surf can be strong some days, but it’s so nice to body surf (or grab a boogie board from the towel shop). Depending on the surf, you may want to keep younger kids closer to shore. My 10yo took a few tumbles. Fantastic sunsets of course so don’t miss those each night! Lastly, yes there is the opportunity to take part in time share presentations. Don’t be afraid to check them out. They are not high pressure at all and actually, if you travel a lot (or want to travel more) it is worth checking out. Honestly, all the staff we met at the resort were super friendly and helpful, and any deficiencies we mentioned (eg, noise one night from maintenance staff) were promptly addressed. Room and building were very clean and we just had a 5 star experience all around. Can’t wait to return!



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
Be the first to know! Sign up for email deals. Subscribe