Puerto Vallarta/Riviera Nayarit

Paradise Village Beach Resort & Spa


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Stretched along a spectacular beach in Nuevo Vallarta is a paradise on earth and sea. Paradise Village Beach Resort & Spa is located in about five miles northwest of Puerto Vallarta International Airport. Enjoy an inclusive package that includes all meals and drinks at four restaurants and four bars.

Natural lagoons and lush vegetation enrich this magnificent, all-suite resort, bordering a striking, white sand beach. This hotel occupies a 15-acre peninsula facing the sea and neighboring a world-class marina, featuring 24-hour room service (fee), three waterslide-equipped swimming pools, children's activities, a gym, two European-style spas, complimentary daytime tennis, and great golf (fee) at the El Tigre course at Paradise Village Golf & Country Club. Additional racquet club facilities are also available.

The hotel gives easy access to the jungled Puerto Vallarta region, lending a vibrant array of adventures including boat cruises, jeep journeys, hiking tours, sea lion and jungle safaris, bullfighting, go-karting, and even a tequila factory tour. Make new friends in the water as you swim with the dolphins, or set out on a Sierra Madre expedition for jaw-dropping mountain sights.

Switch up your entertainment options with unique specialty events held six days a week, providing sumptuous dinner, shows, dance, and music. Cultural events like regional folkloric dances, mystical Mayan rituals, smoky--tropical nights add a pleasant flair to your stay.

Paradise Village Beach Resort & Spa captures the unique richness of Mexico within its stunning architecture echoing traces of enigmatic Mayan decor. Dine at Tulum Restaurant for regional, international and gourmet spa cuisine, or grab a snack at Kikil Snack Bar, located on the beach. In the ultimate family adventure, guests will enjoy volleyball, a beachside spa station, and the resort's incredible wildlife reserve.
HOTEL LOCATION
Paradise Village is a beachfront property on Banderas Bay located 15 minutes north of the airport and 30 minutes north of downtown Puerto Vallarta.
Address: PASEO DE LOS COCOTEROS #001
NUEVO VALLARTA
NAY

MX
Local Phone: 011-52-322-226-6
Toll Free Phone: 800-995-5714
Fax: 011-52-322-66713
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking
Physician on Call
Shopping Mall Nearby (Walking distance)
Pools
Number of Pools: 3
Outdoor Pools: 3     
The two lagoon shaped pools feature water slides, cascades, and a lap pool. The thirdpool features spectacular alligator water slides and a spa lap pool.
Golf: NEARBY
El Tigre Golf Course
Holes: 18
Lessons Available
Tennis
Number of Courts: 4
Outdoor Courts: 4
Lighted Courts: 4
Court Fee: Free during the day
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Scuba: Additional Charge
Snorkeling: Additional Charge
Paddle Boats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Additional Charge
Other Sports Available
Jogging Trail: Complimentary
Squash: Complimentary
Other Sports: Basketball, volleyball, mopeds
Health Club / Spa
Aerobics: Additional Charge
Jacuzzi: Additional Charge
Massage: Additional Charge
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
This is a 5-star resort with a Mayan-inspired style of architecture. Set amidst natural lagoons, white sandy beaches and lush vegetation, this magnificent resort occupies a 15-acre peninsula facingthe sea and adjoining a world class marina. This All-Suite beachfront resort features a world-class European spa, a fully equipped conference center, 24-hour room service, a nightclub, two swimming pools with waterslides, complimentary day tennis on four courts, children's activities and a gym. Beach: The property borders a wide sandy beach with an exclusive beachfront spa station. Check-in: 2:00 p.m.
Check-out: 11:00 a.m.
Total Rooms: 490
Year Opened: 1993 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No Spring Breakers.
ROOM TYPES
1 BEDROOM STANDARD INC
Two double beds and queen sofa bed. Full kitchen and dining area. Two bathrooms. Resort view from balcony.
Other Amenities -
Air Conditioning
Balcony or Terrace
Television
STUDIO STANDARD INC
Queen bed or two double beds. Full bathroom with shower. Full kitchen and dining area. Resort views from balcony.
Other Amenities -
Air Conditioning
Balcony or Terrace
Television
2 BEDROOM STANDARD INC
One king and two double beds. Two bathrooms. Full kitchen and dining area. Living area with queen sofa bed. Balcony with resort view.
Other Amenities -
Air Conditioning
Balcony or Terrace
Television
1 BEDROOM SUPERIOR INC
Kinf bed and queen sofa bed. Separate kitchen and dining area. Full marble bath. Balcony with marina or resort view.
Other Amenities -
Air Conditioning
Balcony or Terrace
Television
JUNIOR SUITE SUPERIOR INC
Queen bed or two double beds. Queen sofa bed in living area. Full bathroom with marble bath. Separate kitchen. Dining area. Balcony with resort view.
Other Amenities -
Air Conditioning
Balcony or Terrace
Television
3 BEDROOM STANDARD INC
Two king and two double beds. Three baths. Full kitchen and dining room. Living room with queen sofa bed. Balcony with resort view. Washer and dryer.
Other Amenities -
Air Conditioning
Balcony or Terrace
Television
2 BEDROOM SUPERIOR INC
Two king beds. Two baths. Separate kitchen and dining area. Sofa bed. Balcony with marina or resort view.
Other Amenities -
Air Conditioning
Balcony or Terrace
Television
DINING
Paradise Village Beach Resort & Spa features 2 meal plan options:
Inclusive-Optional Incluisive Plan
No Meals
There are 3 Restaurants at Paradise Village Beach Resort & Spa:
Tulum Restaurant - Serving regional, international and gourmet spa cuisine, the dress code is casual.
Mayapan Restaurant - Serving Mexican specialties and international cuisine, the dress code is casual.
Kikil Snack Bar - A snack bar located on the beach.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Volleyball, Bingo, Beachside Spa Station, Wildlife Reserve.
Nightly Activities & Entertainment:
Outdoor amphitheater, night club.
CHILDREN'S PROGRAMS
The hotel kids club offers organized activities.
Applicable Ages: 4 - 11 years old.
Program Fees: $

Children's Facilities
PlayGround
Babysitting Fee: Hourly
Advance Notice for Babysitting: 24 hours

TripAdvisor Web Reviews
Based on 2433reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Appleor hotel misque
BRUCE R.
Mar 28 2016
We were advised upon arrival that our reservation was for a studio room even though our conformation listed a junior superior suite. We were advised that our deal was with Apple and they did not send the reservation in for the room which we paid a premium for. The Apple representative that we met with was very professional and we finally did end up with the room that signed up for but only after repeated complaints. Sure would be nice to know if this was an Apple oversight or Paradise Village attempting to pawn off an inferior room. Guess we will never know.
Customer Rating: 

Paradise Village Resort MEHHHH....
QUINTON P.
Aug 20 2014
Resort itself is fairly nice, food was what we called LUNCHROOM FOOD.. We had the all inclusive which was nice for drinks and all but the food in the restaurants was just O.K. The rest of our group stayed in a family members timeshare and also had the All inclusive but they had added benefits of eating at the nicer restaurant daily and premium alcohol. We were told we could upgrade for an additional $20 which seemed like just an added charge for very little return. If you are flying from the east coast I would stick the the Caribbean or the otherside of Mexico rather than going that far out. We went to Costa Rica a few years back and did an all inclusive and enjoyed it A LOT MORE.. This hotel is also a huge TIMESHARE pusher so all the excursions be expected to be told you can save money by going to the presentation.
Customer Rating: 

Disappointing end to a nice vacation.
BRANDON F.
Apr 02 2014
This hotel was nice, but we ran into a problem cashing in our Spa credit. We were not told when we booked our massages that our credit could not be used with the current discount of the day. That being said, we didn't know that the discount was being applied INSTEAD of our credit ($200) and therefor when we went to reconcile our bill at check-out, we lost our entire credit. They tried to compensate us with golf passes good for one day and 2 tickets for all-inclusive days (which we were already all-inclusive) AND it was the day we were leaving, so both were useless. Overall, the vacation was quite wonderful, but we left on such a sour note that I'm not sure that we would go again.
Customer Rating: 

Disappointing visit
HENRY G.
Jan 08 2014
Outside beautiful. Staff works hard but poorly organized. Food fair. Most dinners like institutional food service very unpredictable. Apple rep nonexistent and gave wrong pickup times for 3 out of 6 pickups
Customer Rating: 

Excellent Hotel
JANET Y.
Jan 05 2014
The hotel was very accommodating and helpful. We got to the hotel later than expected due to flight delays and the restaurant was getting ready to close but were gracious to feed us that night. The pool was fun. We enjoyed the kayaking and the beach. The room was above what we expected.
Customer Rating: 

what could make it better
COREY R.
Jan 02 2014
Softer beds-faster check in-speakers to loud at the pool,you could hear them all day while relaxing at the beach- less people walking the beach selling there stuff.
Customer Rating: 

There is Paradise
DANIEL A.
Oct 29 2013
The resort is the best I've stayed at. The service is second to none. Outstanding food. Helpful and friendly wait staff.
Customer Rating: 

Paradise Village - Nuevo Vallarta
GARY B.
Apr 01 2013
Great for families, clean and spacious suites. All inclusive option gets old after a few days, would be good if they offered Breakfast/Lunch all inclusive and then go out to dinner in Nuevo, Marina or PV. FANTASTIC Beach. Highly recommend the water taxi to the Marina or town, fun way to travel. Lots of animal shows - fun for the kids. Excellent parasailing offered right at the hotel. Hugo - great server!!!
Customer Rating: 

Spring Break
ROBERT H.
Mar 18 2013
Excellent location, good service, food was very good, waves ocean and beach were great. lots of activities during the day, not much at night. overall a terrific place for a trip with the family.
Customer Rating: 

final trip to paradise village
JOHN S.
Nov 17 2012
We were attending paradise village for the 18th time in 20 years of traveling to Mexico. Hotel is getting old. Did not get room we paid for in may 2012 for a November 2012 trip. They were renovating an entire building and think we should have been notified about the room prior to arrival. When we checked out their records didn't show our $50 room credit so we had to locate our records and go down to prove city. Finally gave it to us but had to struggle to get it. Overall experience was OK but don't plan to go therè again. Apple was great upon arrival and departure
Customer Rating: 

food
KATHLEEN C.
Mar 08 2012
Food very bland with strange milk and cheese
Customer Rating: 

TripAdvisor Traveller Reviews
This is a very pleasant resort and located perfectly.
Dolphins1047, Woodbury, Connecticut
Fri Jan 12 11:42:17 EST 2018
I was at Paradise last year at this time and really enjoyed the resort. The resort staff were fantastic and the restaurants were very good. It is conveniently located next to what seems to be it's own town with supermarket, shopping, restaurants, and even a casino. We are leaving in a week and a half for the same place for two weeks. A one bedroom with a full kitchen awaits us. Just beware of the sales group, the only drawback here!

Beware - NOT a five stars hotel, DIRTY rooms
,
Thu Jan 11 04:34:24 EST 2018
We booked this hotel for the weekend 5 to 7 January 2018. Even though the hotel’s location is good and next to a marina (so called new Vallarta, in Nayarit) the rooms and facilities are old and run down. Think about 1980’s poorly cleaned and maintained rooms and facilities. To make things irreversibly worse we found the room (2215 main tower) dirty - hair on various places, broken down lamps and telephones and dust stuck to other fixtures like radios and toilet areas. Most likely said fixtures had not been cleaned in ages. At check in we were advised that we could check out at any time, but this was not the case. Having complained and paid an additional fee we eventually obtained a 5pm check out. We had a night flight. On our first day at the hotel we came back to the room around 4pm. The room remained uncleaned and had to call reception on various occasions to sort this out. Essential toiletries are not provided. In all reputable hotel chains hair conditioning is an absolute basic. Here they have only shampoo and soap, in keeping with their below-standards status. Mind your disappointment at learning about the fact that this beach-side hotel discriminates its guests when it comes to beach chaise lounges and huts. There is an exclusive area for ‘vacation club / timeshare members ‘ in the quieter beach area. No previous notice is given to hotel guests. This is in breach of Mexican public, contract and consumer law, but the hotel’s management could not care less. Around swimming pools the hotel serves food (mind diners all over the pool area) and allows people to play loud music with their own speakers / carry on radios. The main pools were quite crowded ( more like crowded jacuzzis than swimming pools) and the sight can put off any reasonable adult wishing to cool off in the hotel’s pools. The hotel’s restaurants are so so, nothing really special. This is even though we dined breakfast and one dinner a la carte. All in all a bad experience with this hotel and do not intend to ever stay there again. Avoid this hotel unless you are a ‘vacation club’ member or are prepared to withstand substandard c

Old, tired and dishonest...
Laker_Fan_Magic, San Ramon, California
Tue Jan 09 09:12:50 EST 2018
I really don't want to waste too much time on this review because frankly - they aren't worth it. Overall the property is old and tired and in need of a refresh/remodel - compared to all the other resorts we have stayed at. But what drove home the review title word "dishonest" were two things that happened that we simply not acceptable. The first night we eat at the buffet (there were 9 of us) aside from pretty poor quality food - the charged us for beers but then served them in 8-9 oz glasses! So essentially, they poored two beers for every three they charged us! Outrageous! On checkout the charged me $18 (x two) for the lame plastic bands that they require you where as my two girls had fallen off in the ocean and they lost them. At first I refused to pay for them but they told me we would NOT be allowed to leave the property until we paid! That they would have security stop us at the gate! Really? Over a cheap plastic band - you are going to charge me $36? After I just spent well over $1k on food, alcoholic, etc. during the week? I called their bluff and paid it "under protest" telling them I would call my credit card company when I got home and tell them what happened. I did just that and my credit card company removed the charge. But I shouldn't have had to do this. It because of these two incidents that I'm giving this resort such a poor score. Next time we go to the Vidanto resort nearby!

Beware, timeshare driven resort
galomar1234, Salinas, California
Tue Jan 09 04:36:41 EST 2018
They are Not working on good faith. We decided to try it out but once we got there we realized that it was mainly to buy a timeshare. If you are not ready to buy they will fine any reason to disqualify you and will ask to pay excessive price up to 600$ a night. Highly recommend you look elsewhere. There are some honest places in Nuevo Vallarta. Enjoy your vacation stay away from timeshares driven staff and have some privacy and peace of mind. Not worth it!

A good resort in Puerto Vallarta
Michael B,
Mon Jan 08 01:42:16 EST 2018
A well run large facility with good amenities including a challenging golf course. Staff were excellent and the facility was well maintained. we used both a one bedroom and a studio suite. Both were spacious relative to other resorts. Even the garden view provided pleasant vistas of the mountains in the distance.



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