Puerto Vallarta/Riviera Nayarit

Paradise Village Beach Resort & Spa


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Stretched along a spectacular beach in Nuevo Vallarta is a paradise on earth and sea. Paradise Village Beach Resort & Spa is located in about five miles northwest of Puerto Vallarta International Airport. Enjoy an inclusive package that includes all meals and drinks at four restaurants and four bars.

Natural lagoons and lush vegetation enrich this magnificent, all-suite resort, bordering a striking, white sand beach. This hotel occupies a 15-acre peninsula facing the sea and neighboring a world-class marina, featuring 24-hour room service (fee), three waterslide-equipped swimming pools, children's activities, a gym, two European-style spas, complimentary daytime tennis, and great golf (fee) at the El Tigre course at Paradise Village Golf & Country Club. Additional racquet club facilities are also available.

The hotel gives easy access to the jungled Puerto Vallarta region, lending a vibrant array of adventures including boat cruises, jeep journeys, hiking tours, sea lion and jungle safaris, bullfighting, go-karting, and even a tequila factory tour. Make new friends in the water as you swim with the dolphins, or set out on a Sierra Madre expedition for jaw-dropping mountain sights.

Switch up your entertainment options with unique specialty events held six days a week, providing sumptuous dinner, shows, dance, and music. Cultural events like regional folkloric dances, mystical Mayan rituals, smoky--tropical nights add a pleasant flair to your stay.

Paradise Village Beach Resort & Spa captures the unique richness of Mexico within its stunning architecture echoing traces of enigmatic Mayan decor. Dine at Tulum Restaurant for regional, international and gourmet spa cuisine, or grab a snack at Kikil Snack Bar, located on the beach. In the ultimate family adventure, guests will enjoy volleyball, a beachside spa station, and the resort's incredible wildlife reserve.
HOTEL LOCATION
Paradise Village is a beachfront property on Banderas Bay located 15 minutes north of the airport and 30 minutes north of downtown Puerto Vallarta.
Address: PASEO DE LOS COCOTEROS #001
NUEVO VALLARTA
NAY

MX
Local Phone: 011-52-322-226-6
Toll Free Phone: 800-995-5714
Fax: 011-52-322-66713
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking
Physician on Call
Shopping Mall Nearby (Walking distance)
Pools
Number of Pools: 3
Outdoor Pools: 3     
The two lagoon shaped pools feature water slides, cascades, and a lap pool. The thirdpool features spectacular alligator water slides and a spa lap pool.
Golf: NEARBY
El Tigre Golf Course
Holes: 18
Lessons Available
Tennis
Number of Courts: 4
Outdoor Courts: 4
Lighted Courts: 4
Court Fee: Free during the day
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Additional Charge
Scuba: Additional Charge
Snorkeling: Additional Charge
Paddle Boats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Additional Charge
Other Sports Available
Jogging Trail: Complimentary
Squash: Complimentary
Other Sports: Basketball, volleyball, mopeds
Health Club / Spa
Aerobics: Additional Charge
Jacuzzi: Additional Charge
Massage: Additional Charge
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
This is a 5-star resort with a Mayan-inspired style of architecture. Set amidst natural lagoons, white sandy beaches and lush vegetation, this magnificent resort occupies a 15-acre peninsula facingthe sea and adjoining a world class marina. This All-Suite beachfront resort features a world-class European spa, a fully equipped conference center, 24-hour room service, a nightclub, two swimming pools with waterslides, complimentary day tennis on four courts, children's activities and a gym. Beach: The property borders a wide sandy beach with an exclusive beachfront spa station. Check-in: 2:00 p.m.
Check-out: 11:00 a.m.
Total Rooms: 490
Year Opened: 1993 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No Spring Breakers.
ROOM TYPES
1 BEDROOM STANDARD INC
Two double beds and queen sofa bed. Full kitchen and dining area. Two bathrooms. Resort view from balcony.
Other Amenities -
Air Conditioning
Balcony or Terrace
Television
STUDIO STANDARD INC
Queen bed or two double beds. Full bathroom with shower. Full kitchen and dining area. Resort views from balcony.
Other Amenities -
Air Conditioning
Balcony or Terrace
Television
2 BEDROOM STANDARD INC
One king and two double beds. Two bathrooms. Full kitchen and dining area. Living area with queen sofa bed. Balcony with resort view.
Other Amenities -
Air Conditioning
Balcony or Terrace
Television
1 BEDROOM SUPERIOR INC
Kinf bed and queen sofa bed. Separate kitchen and dining area. Full marble bath. Balcony with marina or resort view.
Other Amenities -
Air Conditioning
Balcony or Terrace
Television
JUNIOR SUITE SUPERIOR INC
Queen bed or two double beds. Queen sofa bed in living area. Full bathroom with marble bath. Separate kitchen. Dining area. Balcony with resort view.
Other Amenities -
Air Conditioning
Balcony or Terrace
Television
3 BEDROOM STANDARD INC
Two king and two double beds. Three baths. Full kitchen and dining room. Living room with queen sofa bed. Balcony with resort view. Washer and dryer.
Other Amenities -
Air Conditioning
Balcony or Terrace
Television
2 BEDROOM SUPERIOR INC
Two king beds. Two baths. Separate kitchen and dining area. Sofa bed. Balcony with marina or resort view.
Other Amenities -
Air Conditioning
Balcony or Terrace
Television
DINING
Paradise Village Beach Resort & Spa features 2 meal plan options:
No Meals
Inclusive-Optional Incluisive Plan
There are 3 Restaurants at Paradise Village Beach Resort & Spa:
Kikil Snack Bar - A snack bar located on the beach.
Tulum Restaurant - Serving regional, international and gourmet spa cuisine, the dress code is casual.
Mayapan Restaurant - Serving Mexican specialties and international cuisine, the dress code is casual.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Volleyball, Bingo, Beachside Spa Station, Wildlife Reserve.
Nightly Activities & Entertainment:
Outdoor amphitheater, night club.
CHILDREN'S PROGRAMS
The hotel kids club offers organized activities.
Applicable Ages: 4 - 11 years old.
Program Fees: $

Children's Facilities
PlayGround
Babysitting Fee: Hourly
Advance Notice for Babysitting: 24 hours

TripAdvisor Web Reviews
Based on 2782reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Great Beach Vacation
KEVIN N.
Mar 12 2019
We’ve vacationed here six times now and obviously have always enjoyed it. Great beach location, plenty of palapa, service, and especially the beach service is great. It is within a three minute walk of a real grocery store and mall with restaurants, etc. Also 5 minute taxi to severalreally good restaurants.
Customer Rating: 

Appleor hotel misque
BRUCE R.
Mar 28 2016
We were advised upon arrival that our reservation was for a studio room even though our conformation listed a junior superior suite. We were advised that our deal was with Apple and they did not send the reservation in for the room which we paid a premium for. The Apple representative that we met with was very professional and we finally did end up with the room that signed up for but only after repeated complaints. Sure would be nice to know if this was an Apple oversight or Paradise Village attempting to pawn off an inferior room. Guess we will never know.
Customer Rating: 

Paradise Village Resort MEHHHH....
QUINTON P.
Aug 20 2014
Resort itself is fairly nice, food was what we called LUNCHROOM FOOD.. We had the all inclusive which was nice for drinks and all but the food in the restaurants was just O.K. The rest of our group stayed in a family members timeshare and also had the All inclusive but they had added benefits of eating at the nicer restaurant daily and premium alcohol. We were told we could upgrade for an additional $20 which seemed like just an added charge for very little return. If you are flying from the east coast I would stick the the Caribbean or the otherside of Mexico rather than going that far out. We went to Costa Rica a few years back and did an all inclusive and enjoyed it A LOT MORE.. This hotel is also a huge TIMESHARE pusher so all the excursions be expected to be told you can save money by going to the presentation.
Customer Rating: 

Disappointing end to a nice vacation.
BRANDON F.
Apr 02 2014
This hotel was nice, but we ran into a problem cashing in our Spa credit. We were not told when we booked our massages that our credit could not be used with the current discount of the day. That being said, we didn't know that the discount was being applied INSTEAD of our credit ($200) and therefor when we went to reconcile our bill at check-out, we lost our entire credit. They tried to compensate us with golf passes good for one day and 2 tickets for all-inclusive days (which we were already all-inclusive) AND it was the day we were leaving, so both were useless. Overall, the vacation was quite wonderful, but we left on such a sour note that I'm not sure that we would go again.
Customer Rating: 

Disappointing visit
HENRY G.
Jan 08 2014
Outside beautiful. Staff works hard but poorly organized. Food fair. Most dinners like institutional food service very unpredictable. Apple rep nonexistent and gave wrong pickup times for 3 out of 6 pickups
Customer Rating: 

Excellent Hotel
JANET Y.
Jan 05 2014
The hotel was very accommodating and helpful. We got to the hotel later than expected due to flight delays and the restaurant was getting ready to close but were gracious to feed us that night. The pool was fun. We enjoyed the kayaking and the beach. The room was above what we expected.
Customer Rating: 

what could make it better
COREY R.
Jan 02 2014
Softer beds-faster check in-speakers to loud at the pool,you could hear them all day while relaxing at the beach- less people walking the beach selling there stuff.
Customer Rating: 

There is Paradise
DANIEL A.
Oct 29 2013
The resort is the best I've stayed at. The service is second to none. Outstanding food. Helpful and friendly wait staff.
Customer Rating: 

Paradise Village - Nuevo Vallarta
GARY B.
Apr 01 2013
Great for families, clean and spacious suites. All inclusive option gets old after a few days, would be good if they offered Breakfast/Lunch all inclusive and then go out to dinner in Nuevo, Marina or PV. FANTASTIC Beach. Highly recommend the water taxi to the Marina or town, fun way to travel. Lots of animal shows - fun for the kids. Excellent parasailing offered right at the hotel. Hugo - great server!!!
Customer Rating: 

Spring Break
ROBERT H.
Mar 18 2013
Excellent location, good service, food was very good, waves ocean and beach were great. lots of activities during the day, not much at night. overall a terrific place for a trip with the family.
Customer Rating: 

final trip to paradise village
JOHN S.
Nov 17 2012
We were attending paradise village for the 18th time in 20 years of traveling to Mexico. Hotel is getting old. Did not get room we paid for in may 2012 for a November 2012 trip. They were renovating an entire building and think we should have been notified about the room prior to arrival. When we checked out their records didn't show our $50 room credit so we had to locate our records and go down to prove city. Finally gave it to us but had to struggle to get it. Overall experience was OK but don't plan to go therč again. Apple was great upon arrival and departure
Customer Rating: 

TripAdvisor Traveller Reviews
Horrible Experience
Kimberly J, Colusa, California
Mon Apr 22 20:09:48 EDT 2019
We are giving this place a two star rating due to the cockroaches in our suite, poor customer service, rude employees, etc. lack of food choice with the all inclusive band, food was gross, and mangers were horrible. We arrived for our honeymoon and purchased the all inclusive band and when we went to eat at one of the three places on the resort we were turned away because we didn’t have the gold band and we didn’t make reservations we had the silver band (we never knew there was a gold band because it was never communicated), also we were told we only needed reservations at one restaurant and that we could eat anywhere. We tried the buffet food which was horrible and kids were screaming and running around everywhere and the service at the buffet was horrible. We tried to speak to various supervisors and they just wanted to raise their voices at us and tell us we were wrong. The second night in our room we killed 10 plus cockroaches and when we tried to tell them about the cockroaches they insisted that we brought them to get a discount. Third and fourth night more cockroaches and therefore we called to tell them and had them come to the room to see them for themselves. They tried to sell us on a timeshare within being there for 15 hours, we were really considering it until we received the service we got and the lovely cockroaches. We give them a two because at the main bar the service was great and the employees worked very hard.

Not At All What We Expected!!
Meiko2020, Minnetonka, Minnesota
Sun Apr 21 22:45:46 EDT 2019
I booked an "all inclusive" package 1 month in advance. Upon our arrival we were treated very rudely by front desk staff, who didn't seem to care if we were there or not! Not a warm welcome. No explanation of the property, a map, meals, shows, etc. Then we discovered our reservation was NOT all inclusive?!? I tried to speak to Management, was on phone for 6 hours to Travelocity and in the end Paradise wanted an extra $700 to change our package! I was livid. No one would help us. We stayed our first night to try to figure it out. Accidently got locked out of our room. It was 9pm, we were in pajamas, no shoes and 3 buildings from main lobby. No one would help us. Not housekeeping, security guards, etc. They just insisted we had to walk barefoot to lobby in dark w no shoes. We eventually convinced them to at least send a golf cart. We felt so unwelcome, we left. Travelocity got us into a nicer hotel, .4 miles north and it was a FANTASTIC choice. I strongly do NOT recommend this hotel. The only nice thing was Carlos our waiter on the beach. Terrible idea to mix non-small inclusive, with inclusive and with time share members.

Don’t bother in April if you are American
Monica Z, Anchorage, Alaska
Sun Apr 21 09:51:48 EDT 2019
I’ll start by saying this was out 6th visit to this resort. In the past we found it to have almost everything for our family of four and the all inclusive system they offered us in the past gave us plenty of options to change among all the restaurants they have in place, and find foods that our could eat daily,( he has multiple allergies). We used to visit this resort in the month of March, but now our school district has moved Spring Break to April. So we came to Paradise Village from the 13th to the 20th this month. To our suprise, the all inclusive that we paid for this year did not give us any options. All breakfasts and dinners must be eaten at the Tulum buffet restaurant. No way to eat from the menus in Mayapan or Kybal, so if the buffet does not work for you, you are on your own. Paradise Village has theme nights, one of them being Neptune’s night and the other Shrimp fest. If you are allergic to shrimp and fish, you will be stuck with the same chicken recipe that they serve every night. Let me tell you, eating the same thing for breakfast for 7 days and having the same dinner, chicken and fries for 7 days makes my 3 stars review very, very generoso! We came to the conclusion, that being Easter week, they changed the all inclusive plan to save money as most of their guests are locals, and not the generous gringo guests that frequent the resort in earlier months. The buffet alone, is of much lower quality than it used to be in March, no changes whatsoever for breakfast, and meats at night are of very low quality. The o LH thing that stayed the same are the snacks at The beach bars, that you can order by the pool. Thank God for those, my son would have to order at 5 from the pool to ensure he would have something I his stomach in case dinner didn’t work for him. Staff are told to give you excuses, inaccurate information, and everything seemed sneaky and manipulated this year. We will be back in April, maybe in March, after they promise me in writing that my very expensive all inclusive will allow us to choose the menu from where to dine every night. Otherwise, this will be the end of Paradise Village for our family. If you think I’m being negative, please search my reviews from the past. I had nothing but good things to say about this resort. Unfortunately, management is pinching pennies now, and being deceiving. The only good Chang they added was security all over the lance.

Good swimming pool for kids
paheros, Zapopan, Mexico
Sat Apr 20 12:26:34 EDT 2019
Great swimming pool and beach areas. Rooms are king of old but fair. We reserved a room with two beds and they gave us a room with one bed and a bed sofa, very uncomfortable. Seafood is bad but pizza is great. Also the ice cream shop by the swimming pool is good.

Nice break this past winter for us and another couple
VML61, Rittman, Ohio
Wed Apr 17 16:58:08 EDT 2019
We were very pleased with our vacation in paradise. Great food, friendly and helpful staff, clean and nice rooms. We have been here a few times and it gets better every time. The food was the biggest thing we noticed that improved since the last time. Prices are also very reasonable.



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