Home > Mexico > Cancun > Ocean Maya Royale
Cancun

Ocean Maya Royale


Email | Share |
All Inclusive    

Exceptional Values!
Extra Value: Free non-stop transfers, $100 resort credit per room, per stay for use on spa treatments, bottle of wine, and upgrades (restrictions apply).
Honeymooners: Welcome gift, one romantic dinner for two with bottle of wine (reservations required), one room service continental breakfast morning after arrival (reservations required), and room upgrade (based on availability).

This adults-only (18+) paradise is a favorite of Apple Vacationers! Located on the beachfront in Riviera Maya, this beautiful resort has recently undergone an extensive renovation. Surrounded by a vast panorama of enchanting tropical landscape, you'll find it difficult to remain unmoved by its stunning natural beauty.

Only 10 minutes away from Playa Del Carmen, this all-inclusive resort is the embodiment of exotic serenity. Large, comfortable rooms housed within two-story villas peer across the gardens or sea, and the soft white sands of a sheltered beachfront provide the ideal backdrop for lazy days of peaceful respite. Explore the crystal blue waters through the glare of a snorkeler's mask, or sharpen your skills on one of two tennis courts.

The Ocean Maya Royale resort offers a wide range of facilities and services for a fun-filled stay! Enjoy playing in the beautiful Caribbean on a kayak or play an invigorating game of beach volleyball. The friendly entertainment staff will ensure that you enjoy each of the facilities to the maximum. You are invited to participate actively in the day and night entertainment programs. If you enjoy Scuba diving, the world-class diving center on-site offers diving lessons and different diving and snorkeling excursions, for an additional charge.

Apple Vacations guests are pampered with the following exclusive amenities: welcome amenity in room, upgraded in-room amenities including soaps and lotions, Free access to the Jacuzzi and Sauna area in Despacio Spa (reservations required), Free non-stop transfers, and more!
HOTEL LOCATION
Ocean Maya Royale is situated beachfront in the Mayan Riviera, a perfect playground from which to explore the many local attractions or simply lie back and enjoy our all-inclusive hospitality.
Address: KM. 299 CARR. FED. CHETUMAL-
PLAYA DEL CARMEN
QR

MX
Local Phone: 011-52-984-87...
Fax: 011-52-984-87-34701
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(complimentary)
Physician on Call
Pools
Number of Pools: 2
Outdoor Pools: 2     
Swim-up Bar
There is a large outdoor free form swimming pool with a separate jacuzzi.
Golf: NEARBY
Playacar Golf Club
This championship-level golf course was carved right out of the jungle by the Robert Von Hagge Associates. This 7,202 yard course is rated 73.1 and has plenty of tee boxes for every level of play. It is situated next to Playa del Carmen.
Holes: 18
Green Fees: $
Cart Fee: $
Club Rental Fees: $
Caddy: Mandatory
Tennis
Number of Courts: 3
Outdoor Courts: 3
Lighted Courts: 3
Court Fee: free
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Additional Charge
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Other Sports: Archery, Beach Volleyball, Dive Shop with PADI-certified instruction.
Health Club / Spa
Jacuzzi: Complimentary
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Ocean Maya Royale is an All-Inclusive beachfront resort surrounded by extensive tropical landscaping of hibiscus and bougainvillea. Each of the 320 air-conditioned rooms is housed within a two-story bungalow unit, with eight rooms per bungalow. Guests will find themselves captivated by the dazzling landscape of the surrounding garden areas, while the wide selection of land and water sports is sure to please. Other features include nightly entertainment, domestic brand drinks. Beach: The property is situated on a long stretch of sheltered white sand. Check-in: 3:00 pm
Check-out: 12 noon
Total Rooms: 320
Year Opened: 1998 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No Spring Breakers. Imported drinks are not included with the All-Inclusive Plan. Men are required to wear pants for dinner dining at the main buffet and all A La carte restaurants.
ROOM TYPES
DELUXE ROOM
King or 2 queen beds, balcony or terrace, garden or sea view. Modern and elegant decoration with all of the comforts. Sofa-bed (single or double). Mini-bar restocked daily with water, soft drinks and beer. No rollaways available.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE OCEAN VIEW ROOM
Ocean view rooms with modern and elegant facilities. One king or two queen beds. Sofabed in rooms with king bed. Balcony or terrace. Free safe.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ROMANCE SUITE
Spacious room with living room overlooking the garden. King bed and sofa bed. Balcony. Bathrobe and slippers. Jacuzzi for two in bathroom. VIP bath amenities.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PRIVILEGE JUNIOR SUTE
Private terrace, free wifi in room, welcome gift & bottle of wine per room. Special bedding, VIP Privilege amenities, mini-bar stocked daily with water, soft drinks, beer. Premium drinks available. Access to privilege concierge, lounge & private beach.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE HONEYMOON
King bed, Furnished balcony, Double jacuzzi, Garden view, Flat screen, Iron/ironing board, Mini-bar, Sitting area, Vanity mirror, Amenity kit, Welcome gift, Pillow menu, Bathrobe/slippers, Ipod docking station, No rollaways available.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
HONEYMOON JUNIOR SUITE
Exclusive and modern junior suite designed for honeymooning couples. King bed and terrace with Jacuzzi for two. Room service. Bathrobe and slippers. VIP bath amenities.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
Ocean Maya Royale features 1 meal plan options:
All Meals, Drinks & Tips-All, Domestic Drinks only
There are 5 Restaurants at Ocean Maya Royale:
Blue Moon - International cuisine served for dinner from 6 p.m. to 10 p.m.
La Hacienda - The main buffet restaurant. Breakfast: 7 a.m. to 11 a.m. Lunch: 12:30 p.m. to 3 p.m. Dinner 6:30 p.m. to 10 p.m.
El Charro - Snack area from 11 a.m. to 5:30 p.m. and a Mexican a la carte restaurant from 6:30 p.m. to 10:00 p.m.
Yookoso - Japanese specialties open only for dinner from 6 p.m. to 10 p.m.
La Dolce Vita - Italian restaurant. Open for dinner from 6 p.m. to 10 p.m.
ACTIVITIES & ENTERTAINMENT
Nightly Activities & Entertainment:
Nightly Entertainment, Professional Shows in the indoor theater.
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
1090 Recommend
1090 past Apple Vacationers would recommend Ocean Maya Royale to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 5610 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Great getaway
gwgolfin, Texas
Tue Aug 23 10:01:50 EDT 2016
My Wife and I booked this place based on reviews, and we were not disappointed other than the food was just above mediocre. The Resort itself, absolutely stunning, the grounds are very lush, with all types of wildlife that never posed a threat. The best part of this Resort is the people, the Staff were Amazing, Jennifer is the tops, at the Bar Ognacio. Everyone remembers your name and what you prefer. There is something always going on, they will go out of their way to entertain you, Jennifer walked us down to the Lagoon, and sat with us while we swam, what a sweetie! Miss Margarita knows all of the best attractions, and is very fair on pricing. The only downfall for an all adult property is no nightlife, after the shows, good luck getting a drink, as the Lobby bar is the only thing open, and if they are busy,,, forget it ! If the Management pays attention, keep the Pool Bar open a little later and consider a Night Club. More>

Great Hotel, service and staff
sturicky, Glasgow, United Kingdom
Tue Aug 23 09:59:29 EDT 2016
My Wife and I had our Honeymoon at Ocean Maya. We loved our time there. Staff were amazing. The entertainment staff Pamela, Pablo, Daniella were great putting on great shows night after night. All the restaurants were fantastic, but The Bluemoon restaurant is a must try while you stay here, food was out of this world. More>

A summer vacation based on adults only
Kevane, Edinburgh
Mon Aug 22 21:12:20 EDT 2016
The complex i sprawling and our room was poorly furnished with no outward looking aspect except to say we looked every evening at the back of another apartment block after asking on booking for a sea or garden view. The room had no bath facility only a shower cubicle okay for the morning but I like a long soak in the evening after a hot day. We occasionally got towels exchanged and after the first night/day having had two bath robes were reduced to just one and in last week that was removed. The only restaurant we trust was the Italian with a cooling view. I had some very poor dish sin the French restaurant with my fish one night totally under cooked and raw with blood. We trie the Japanese one night to sit at a table but were taken to to a dark corner and served what can only be best described as buffer food. When we trie dot return another evening it had been closed for the remainder of our holiday due to ongoing work. The beach was limited and very small and the only saving grace was the waitresses delivering the drinks with a smile and great service. However at the end of the day when we trie dot get a drink to take to the room the pool bar guy was always very door and rude shutting the bar at 5 and not 5.30 as posted so several times were refused drink as he said he was shutting, he just was not happy working there very rude. Breakfast was always a delight with the smiling face of our maitre d'. More>

Resort
Carlbr1, Columbia City, Indiana
Mon Aug 22 19:13:14 EDT 2016
This resort was not at all that was expected. When you first arrive to the resort you are greeted by the H10 staff. They talked to us and gave us a welcome package and saved us from going to visit another resort. So they offered us a alternative with the same rewards as the other peraon did from the airport. Caleb from H10 was a great person so we thought. After wasting almost 2 hours listening to a program thay was similar to a time share we polity decline and then was told we needed to go back up front and get what we were promised. Was like we were the black sheep because we didnt buy into there program. So the next day we ran inyo Caleb and when i told him about a issue we had with our air conditioner he was like"oh" and told us we cost him money because of our credit card said debit on it and not a majot card. We explained to him that was the way our bank did cards. And that wasnt giod enough for him. So it took me to complain about him to a fellow employee before things turned around. Not cool. As far as the reaort it was fair. Not extravagant. The shower leaked outside the window, the room service was ok but seemed like the linens were never changed. The food was good especially the Japanese restaurant was perfect. Would not recommend the blue moon it was horrible. The entertainment staff( pamela,jennifer,Pablo, rodrogo, daniella) were extremely awesome. A+ they always enteracted with the guest and made our trip wonderful ti be there even though the rest of the resort was fair. Kudos the them. The bed was comfy, but the pillows were like sleeping on rocks. Would not recommend this resort unless H10 was not apart from it More>

Last day tomorrow!
jade b, Chelmsford, United Kingdom
Mon Aug 22 16:52:08 EDT 2016
My boyfriend and I have thoroughly enjoyed our stay here! It is by far the best all inclusive I have stayed in-normally I find myself annoyed having to pay extra for certain things but not here! Beach is ok! Not the typical Mexican beach you imagine but I think that's due to the area (nicer bleachers are more northern and/or southern). We stayed in room 801 which I thought was perfect location close to the beach, pool and only a 2-3min walk to the main canteen. PROS All inclusive is just that-all inclusive (including room service). Foam party on a Friday-really good fun. No reservations needed for all the restaurants-I would say try and get there before 7 though. Lots of wildlife around this hotel which I thought was amazing! Lots of activities arranged around the pool including volleyball,water polo,water volleyball, sushi making, kayaking,bracelet making, guacamole making, salsa, Zumba, Vigo etc! Something for everyone! No kids! Playa deal carmen is worth a visit but also speak to the guys working on the beach! Normally they're very annoying but my boyfriend got cigars off him for a quarter of the price they were in playa deal carmen. The rep has a draw with lots of toiletries and magazines in in her office. If you have forgotten something try there before the hotel shop which is very expensive. Wifi everywhere including room. Go to the welcome meeting as the info you Get told is quite useful and no selling of time shares etc. CONS Don't bother with privilege, you don't really get a whole lot for the extra money! Don't have a king size bed in the rooms (not even the honeymoon rooms-two beds pushed together). We have two queen sized beds separated by a table, wasn't an issue in the end though as we just slept in one bed. Entertainments not great. I did get ill last night unsure if it was due to heat stroke, dehydration or sickness but room service is included in the all inclusive so that helped a lot! TIPS Don't book your trips through tompson as it works out more expensive we used the xplore website and you save 25% off for multi purchases. There is a computer in the lobby you can use if you prefer and the reception staff will print your confirmation for you. Also there is a trip the rep sells to swim with the turtles and sting ray! Just get a taxi down there the beach is government owned-they have lockers and you literally walk out into the sea and see the turtles and stingray etc. All in all was a fantastic holiday-thank you to all for making it so amazing. More>



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and Apple Vacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.