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Ocean Maya Royale


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All Inclusive    

Value Plus!
Extra Value: $100 Resort Credit per room, per stay for use on spa treatments, bottle of wine, and upgrades. Restrictions apply. Apple Exclusive: Free non-stop transfers.
Honeymooners: Welcome gift, one romantic dinner for two with bottle of wine (reservations required), one room service continental breakfast morning after arrival (reservations required), one room service continental breakfast morning after arrival (reservations required), and room upgrade (based on availability).

This adults-only (18+) paradise is a favorite of Apple Vacationers! Located on the beachfront in Riviera Maya, this beautiful resort has recently undergone an extensive renovation. Surrounded by a vast panorama of enchanting tropical landscape, you'll find it difficult to remain unmoved by its stunning natural beauty.

Only 10 minutes away from Playa Del Carmen, this all-inclusive resort is the embodiment of exotic serenity. Large, comfortable rooms housed within two-story villas peer across the gardens or sea, and the soft white sands of a sheltered beachfront provide the ideal backdrop for lazy days of peaceful respite. Explore the crystal blue waters through the glare of a snorkeler's mask, or sharpen your skills on one of two tennis courts.

The Ocean Maya Royale resort offers a wide range of facilities and services for a fun-filled stay! Enjoy playing in the beautiful Caribbean on a kayak or play an invigorating game of beach volleyball. The friendly entertainment staff will ensure that you enjoy each of the facilities to the maximum. You are invited to participate actively in the day and night entertainment programs. If you enjoy Scuba diving, the world-class diving center on-site offers diving lessons and different diving and snorkeling excursions, for an additional charge.

Apple Vacations guests are pampered with the following exclusive amenities: welcome amenity in room, upgraded in-room amenities including soaps and lotions, Free access to the Jacuzzi and Sauna area in Despacio Spa (reservations required), Free non-stop transfers, and more!
HOTEL LOCATION
Ocean Maya Royale is situated beachfront in the Mayan Riviera, a perfect playground from which to explore the many local attractions or simply lie back and enjoy our all-inclusive hospitality.
Address: KM. 299 CARR. FED. CHETUMAL-
PLAYA DEL CARMEN
QR

MX
Local Phone: 011-52-984-87...
Fax: 011-52-984-87-34701
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(complimentary)
Physician on Call
Pools
Number of Pools: 1
Outdoor Pools: 1     
Swim-up Bar
There is a large outdoor free form swimming pool with a separate jacuzzi. .
Golf: NEARBY
Playacar Golf Club
This championship-level golf course was carved right out of the jungle by the Robert Von Hagge Associates. This 7,202 yard course is rated 73.1 and has plenty of tee boxes for every level of play. It is situated next to Playa del Carmen.
Holes: 18
Green Fees: TBA
Cart Fee: $30.00 mandatory
Club Rental Fees: $30.00
Caddy: Mandatory
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Court Fee: FREE
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Additional Charge
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Other Sports: Archery, Beach Volleyball, Dive Shop with PADI-certified instruction.
Health Club / Spa
Jacuzzi: Complimentary
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Ocean Maya Royale is an All-Inclusive beachfront resort surrounded by extensive tropical landscaping of hibiscus and bougainvillea. Each of the 320 air-conditioned rooms is housed within a two-story bungalow unit, with eight rooms per bungalow. Guests will find themselves captivated by the dazzling landscape of the surrounding garden areas, while the wide selection of land and water sports is sure to please. Other features include nightly entertainment, domestic brand drinks. Beach: The property is situated on a long stretch of sheltered white sand. Check-in: 3:00 pm
Check-out: 12 noon
Total Rooms: 320
Year Opened: 1998 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No Spring Breakers. Imported drinks are not included with the All-Inclusive Plan. Men are required to wear pants for dinner dining at the main buffet and all A La carte restaurants.
ROOM TYPES
DELUXE OCEAN VIEW ROOM
King or 2 double beds, Furnished balcony, Ocean-view, Flat screen TV, Iron, ironing board, Mini-bar, Safety deposit box, Vanity mirror, No rollaways available.
Other Amenities -
PRIVILEGE JUNIOR SUTE
King bed w/sofa sleeper, a/c, terrace, stocked mini bar, safety box, cable TV, coffee maker, alarm clock, iron, iron board, FREE Wifi in room, Privelege beach, upgrade amenities in rm, Premium liquor, concierge
Other Amenities -
DELUXE HONEYMOON
King bed, Furnished balcony, Double jacuzzi, Garden view, Flat screen, Iron/ironing board, Mini-bar, Sitting area, Vanity mirror, Amenity kit, Welcome gift, Pillow menu, Bathrobe/slippers, Ipod docking station, No rollaways available.
Other Amenities -
DELUXE ROOM
King or 2 doubles, Furnished balcony, ROH view, Flat screen TV, coffee maker, Iron, ironing board, Mini-bar, Safety deposit box, vanity mirror, No rollaways available.
Other Amenities -
DINING
Ocean Maya Royale features 1 meal plan options:
All Meals, Drinks & Tips-All, Domestic Drinks only
There are 5 Restaurants at Ocean Maya Royale:
El Charro - Snack area from 11:30am to 5:30pm and a Mexican a la carte restaurant from 6:30pm to 10:00pm.
Yookoso - Japanese specialties open only for dinner from 6 to 10 PM.
La Dolce Vita - Italian restaurant.
El Mandarin - Open from 10 to 11:30 AM for continental breakfast, from 12:30 to 5:30 PM for snacks and from 7 to 10 PM as a Mexican specialties restaurant.
La Hacienda - The main Buffet restaurant. Open for breakfast (7am to 10am), lunch (12:30pm to 3pm) and dinner (6pm to 10pm).
ACTIVITIES & ENTERTAINMENT
Nightly Activities & Entertainment:
Nightly Entertainment, Professional Shows in the indoor theater.
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
710 Recommend
710 past Apple Vacationers would recommend Ocean Maya Royale to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 3221 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Will return for sure
Greg M, Grand Blanc, Michigan
Tue Apr 15 20:39:46 EDT 2014
My wife and I had a great 7 day getaway here at the Ocean Maya Royale. The restaurants were great! The service was impeccable. We really enjoyed interacting with the staff! We were very... More>

Un-"privileged"
Jbalhon, Denver, Colorado
Tue Apr 15 15:15:33 EDT 2014
What does it mean to be a "privileged" guest? It means NOTHING. You pay extra, wear a fancier bracelet and have access to chairs with cushions on the beach. It does not give you better rooms or... More>

One of the worst all inclusive experiences I've ever had
sridlin, Chicago, Illinois
Mon Apr 14 19:14:58 EDT 2014
The property itself is OK and I may have had a decent time if not for the ABYSMAL customer service. The people who work here (outside of the servers at the one nicer Italian restaurant) could care... More>

Will Return Somday!
ewat_84, Aurora, Illinois
Mon Apr 14 16:17:24 EDT 2014
First, I need to address the most recent negative reviews and remind people that this resort is by all accounts, a lower budget resort. Because of this, there are some things that simply won't... More>

An excellent stay after a long winter
Playa_Picante, Southern Alberta
Sun Apr 13 22:22:17 EDT 2014
My better half and I returned a few days ago from a most enjoyable 10-day visit to the Ocean Maya Royale. The Ocean Maya is about a 40-minute drive from the Cancun airport (which seems more efficient... More>



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and Apple Vacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
  APPLE RATINGS:    Exceptional Standard of Service & Quality;    Luxurious;
    Superior First Class;    First Class;    Comfortable;    Modest
    Superior to other hotels with the same rating;    Superior to other hotels with the same rating