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Ocean Maya Royale


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All Inclusive    

Exceptional Values!
Extra Value: Free non-stop transfers, $100 resort credit per room, per stay for use on spa treatments, bottle of wine, and upgrades (restrictions apply).
Honeymooners: Welcome gift, one romantic dinner for two with bottle of wine (reservations required), one room service continental breakfast morning after arrival (reservations required), and room upgrade (based on availability).

This adults-only (18+) paradise is a favorite of Apple Vacationers! Located on the beachfront in Riviera Maya, this beautiful resort has recently undergone an extensive renovation. Surrounded by a vast panorama of enchanting tropical landscape, you'll find it difficult to remain unmoved by its stunning natural beauty.

Only 10 minutes away from Playa Del Carmen, this all-inclusive resort is the embodiment of exotic serenity. Large, comfortable rooms housed within two-story villas peer across the gardens or sea, and the soft white sands of a sheltered beachfront provide the ideal backdrop for lazy days of peaceful respite. Explore the crystal blue waters through the glare of a snorkeler's mask, or sharpen your skills on one of two tennis courts.

The Ocean Maya Royale resort offers a wide range of facilities and services for a fun-filled stay! Enjoy playing in the beautiful Caribbean on a kayak or play an invigorating game of beach volleyball. The friendly entertainment staff will ensure that you enjoy each of the facilities to the maximum. You are invited to participate actively in the day and night entertainment programs. If you enjoy Scuba diving, the world-class diving center on-site offers diving lessons and different diving and snorkeling excursions, for an additional charge.

Apple Vacations guests are pampered with the following exclusive amenities: welcome amenity in room, upgraded in-room amenities including soaps and lotions, Free access to the Jacuzzi and Sauna area in Despacio Spa (reservations required), Free non-stop transfers, and more!
HOTEL LOCATION
Ocean Maya Royale is situated beachfront in the Mayan Riviera, a perfect playground from which to explore the many local attractions or simply lie back and enjoy our all-inclusive hospitality.
Address: KM. 299 CARR. FED. CHETUMAL-
PLAYA DEL CARMEN
QR

MX
Local Phone: 011-52-984-87...
Fax: 011-52-984-87-34701
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(complimentary)
Physician on Call
Pools
Number of Pools: 2
Outdoor Pools: 2     
Swim-up Bar
There is a large outdoor free form swimming pool with a separate jacuzzi.
Golf: NEARBY
Playacar Golf Club
This championship-level golf course was carved right out of the jungle by the Robert Von Hagge Associates. This 7,202 yard course is rated 73.1 and has plenty of tee boxes for every level of play. It is situated next to Playa del Carmen.
Holes: 18
Green Fees: $
Cart Fee: $
Club Rental Fees: $
Caddy: Mandatory
Tennis
Number of Courts: 3
Outdoor Courts: 3
Lighted Courts: 3
Court Fee: free
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Additional Charge
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Other Sports: Archery, Beach Volleyball, Dive Shop with PADI-certified instruction.
Health Club / Spa
Jacuzzi: Complimentary
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Ocean Maya Royale is an All-Inclusive beachfront resort surrounded by extensive tropical landscaping of hibiscus and bougainvillea. Each of the 320 air-conditioned rooms is housed within a two-story bungalow unit, with eight rooms per bungalow. Guests will find themselves captivated by the dazzling landscape of the surrounding garden areas, while the wide selection of land and water sports is sure to please. Other features include nightly entertainment, domestic brand drinks. Beach: The property is situated on a long stretch of sheltered white sand. Check-in: 3:00 pm
Check-out: 12 noon
Total Rooms: 320
Year Opened: 1998 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No Spring Breakers. Imported drinks are not included with the All-Inclusive Plan. Men are required to wear pants for dinner dining at the main buffet and all A La carte restaurants.
ROOM TYPES
DELUXE HONEYMOON
King bed, Furnished balcony, Double jacuzzi, Garden view, Flat screen, Iron/ironing board, Mini-bar, Sitting area, Vanity mirror, Amenity kit, Welcome gift, Pillow menu, Bathrobe/slippers, Ipod docking station, No rollaways available.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
HONEYMOON JUNIOR SUITE
Exclusive and modern junior suite designed for honeymooning couples. King bed and terrace with Jacuzzi for two. Room service. Bathrobe and slippers. VIP bath amenities.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE ROOM
King or 2 queen beds, balcony or terrace, garden or sea view. Modern and elegant decoration with all of the comforts. Sofa-bed (single or double). Mini-bar restocked daily with water, soft drinks and beer. No rollaways available.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE OCEAN VIEW ROOM
Ocean view rooms with modern and elegant facilities. One king or two queen beds. Sofabed in rooms with king bed. Balcony or terrace. Free safe.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ROMANCE SUITE
Spacious room with living room overlooking the garden. King bed and sofa bed. Balcony. Bathrobe and slippers. Jacuzzi for two in bathroom. VIP bath amenities.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PRIVILEGE JUNIOR SUTE
Private terrace, free wifi in room, welcome gift & bottle of wine per room. Special bedding, VIP Privilege amenities, mini-bar stocked daily with water, soft drinks, beer. Premium drinks available. Access to privilege concierge, lounge & private beach.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
Ocean Maya Royale features 1 meal plan options:
All Meals, Drinks & Tips-All, Domestic Drinks only
There are 5 Restaurants at Ocean Maya Royale:
Blue Moon - International cuisine served for dinner from 6 p.m. to 10 p.m.
La Hacienda - The main buffet restaurant. Breakfast: 7 a.m. to 11 a.m. Lunch: 12:30 p.m. to 3 p.m. Dinner 6:30 p.m. to 10 p.m.
El Charro - Snack area from 11 a.m. to 5:30 p.m. and a Mexican a la carte restaurant from 6:30 p.m. to 10:00 p.m.
Yookoso - Japanese specialties open only for dinner from 6 p.m. to 10 p.m.
La Dolce Vita - Italian restaurant. Open for dinner from 6 p.m. to 10 p.m.
ACTIVITIES & ENTERTAINMENT
Nightly Activities & Entertainment:
Nightly Entertainment, Professional Shows in the indoor theater.
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
1090 Recommend
1090 past Apple Vacationers would recommend Ocean Maya Royale to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 5521 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Lovely hotel
chrissyanne50,
Thu Jul 14 08:18:58 EDT 2016
We stayed at the hotel, all inclusive, sept last year. We upgraded to Premier. When we arrived at the hotel, we were immediately taken into an air conditioning office where cold flannels and drinks along with fruit was offerred, which was very welcoming. Check in was stress free. They had upgraded our room, which we could not fault. We had a lovely seating area, private garden with jacuzzi. The mini bar was well stocked daily, chocolates wete always left on our pillow after our rooms were cleaned. The food was good with a selection of theme restaurants as well as the buffet style. Premium drinks were available at no extra charge. Unfortu ately when we stayed, the area was suffering from excess of seaweed. I would say that staff worked tirelessly to try and clean and keep sections free. Due to this the sea did look murky and it was some days quite smelly. Whilst it is not the fault of the hotel staff, and i know we have no control over nature it did put me off going to the beach and i did not go in the sea. That said a lovely holiday at a lovely hotel. One word of advice look out for the timeshare totes although they say they are not, they just want you to come to a meeting to ensure you are getting the best from your premier holiday!!! Trust me tnis is not the case. More>

Second time around
debbie m, bham
Thu Jul 14 03:28:59 EDT 2016
well what can i say, excellent stya at the hotel, we came lasdt year and have to say a few minor things have changed - Beach - adults only, found families with children on our beach, security used to walk past most days and completely ignored this, whilst i dont have a problem with children, if i am paying for adults only, dont really want to be sat no the beach hearing kids screaming!! Blue Moon Restaurant - was told long trousers only, there were lots of guys wearing shorts in there??? Japanese restaurant - not quite as Japanese as last year, and you now have to pay to drink the saki, last year it was part of the all inclusive. The Mexican Restaurant - we chose to eat there one evening last year and finished our meal off with a lovely Mayan coffe, only to find this year that they have stopped doing this - it was a special hilight of eating there, such a shame it no longer happens. Beach - Anna the beach waitress was amazing, but we found the day she was off, there was another girl covering and we only saw her twice - hubby said she was too busy chattering away to guys at the bar. Entertainment - last year we used to finish dinner around 9pm abnd then watch the entertainment, this year for some reason all entertainement was over by 9pm, so if you are having dinner you miss it all. Lobby Bar - as always the guys behind work so hard, Eber, Tiger & Oli made the evening for us - the onyl downfall was when they finished their shift and then we had a guy behind the bar who took mainly food orders from 11pm so he used to disappear meaning you could not get served, maybe food could be ordered somewhere else in the hotel rather than at the lobby bar as this certainly had an impact on people walking away from the bar as they could not get served because of food orders. We are going back next year as these are minor niggles, we do find it good value for money and a really fun place to be. Adios! More>

Would go back again!
Victoria M, Barrie
Wed Jul 13 08:14:15 EDT 2016
What a wonderful resort! It is very clean. Food is delicious! Staff are wonderful. Our favorite was the Hibachi table at the Japanese Restaurant. It was a great show and the food was out of this world! Herbert aka Tiger, the bartender in the main lobby, was hilarious and so friendly. By far he made the best Mojitos! No one really tried to upsell anything to us. The foam party was lots of fun! The other entertainment (like the music awards and the three tenors) was really fun to watch. Some of the other shows ended up being a bit repetitive. Lots of Iguanas and wildlife. I loved looking at some of the different birds. We also went into Playa Del Carmen one afternoon. We took a cab for $50 (round trip). It was worth it. However, try to avoid going Sunday. A lot of places were closed and they were not able to sell any alcohol in the stores after 2pm. My husband's complaint would be that tried to get into the lunch buffet and was told he was not allowed in because he was wearing a tank top. So we went back to change. Meanwhile, at the Blue Moon (which is long pant, closed shoes for males) there were people whom were being allowed in with shorts and just running shoes. The workers on the resort work hard to keep the beach area clean. I tipped them as well. The water is not great for swimming in the beach area. We walked to the lagoon which is about a 10 min walk down the beach front. It was worth seeing, it was beautiful and the water was really refreshing! Overall, I give the resort a 5 out of 5 based on the cleaniness, the people, the pools and the food. It was our first adults only resort and boy does that make a difference! I would definetly go back there in the future! More>

Honeymoon
,
Tue Jul 12 13:10:46 EDT 2016
We chose to come to Ocean Maya Royale as recommended by Our travel agent. I bought the "Privilege Package" with more amenities. We had our breakfast in bed this morning, tomorrow we are having our honeymoon dinner on the beach, we have full access to the Privilege restaurant as well preferred seating reservations. We have eaten at La Hacienda and El Charro and must say they are average at best. We had dinner at La Dolce Vita Sunday night and it was excellent. The Maitre De took us to a romantic table on the ocean front where we could look at the ocean and feel the breeze. K had fillet of beef in balsamic reduction with garlic mashed potatoes. I had Ossobuco with orzo and they were marvelous. Great presentation. Mario was our waiter and was the best. Eddray kept us supplied with water, bread and bruschetta. He was so friendly that K wanted to adopt him. La Dolce Vita is a must! More>

Great Vacation, Nothing To Complain About
JSP16, Atlanta, GA
Tue Jul 12 11:31:07 EDT 2016
Great Vacation – Nothing to Complain About Again another wonderful vacation in the Cancun/Playa Del Carmen area. We stayed for 6 nights and enjoyed our time at the Ocean Maya Royale. • The accommodations were neat and clean, nothing high end, but very comfortable….AC worked great in our room!!! • The staff is friendly but not overly knowledgeable of anything outside their specific job even when asked about other hotel info. I think it maybe that their English is not so great, but that was ok. • Food was excellent – one of the best for all-inclusives I’ve visited. Highly recommend the beachside Italian dining and the “romantic” fine dining at the front of the hotel. You also can’t go wrong with the nightly buffet. • Beach – not a big beach but nice and kept clean (maybe the hardest working guy in the resort) • Public areas are kept clean and the grounds were beautiful. Only one complaint was the AC in most common areas was not good enough to really cool the area. • I would return and recommend this resort, however, I love to try new resorts every time I visit the area. • Was able to save $$ by booking directly through the hotel’s website after seeing deals online with Vacation Express & Orbitz. Saved approx. $100/person and it included hotel transfers. • Note: Upon check-in you will be approached to sit through a 1 hr. sales pitch for Time Share – don’t fall for this unless you intend to purchase a time share. The process is much longer than 1 hr. More>



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