Cancun

Ocean Maya Royale


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All Inclusive    

Exceptional Values!
Extra Value: Free non-stop transfers, Welcome amenity in room, Upgraded in room amenities, Free access to the Jacuzzi and Sauna area in Despacio Spa; reservations required, $100 resort credit per room, per stay for use on spa treatments, bottle of wine, and upgrades (restrictions apply).
Honeymoon: Welcome gift, one romantic dinner for two with bottle of wine (reservations required), one room service continental breakfast morning after arrival (reservations required), and room upgrade (based on availability).

This adults-only (18+) paradise is a favorite of Apple Vacationers! Located on the beachfront in Riviera Maya, this beautiful resort has recently undergone an extensive renovation. Surrounded by a vast panorama of enchanting tropical landscape, you'll find it difficult to remain unmoved by its stunning natural beauty.

Only 10 minutes away from Playa Del Carmen, this all-inclusive resort is the embodiment of exotic serenity. Large, comfortable rooms housed within two-story villas peer across the gardens or sea, and the soft white sands of a sheltered beachfront provide the ideal backdrop for lazy days of peaceful respite. Explore the crystal blue waters through the glare of a snorkeler's mask, or sharpen your skills on one of two tennis courts.

The Ocean Maya Royale resort offers a wide range of facilities and services for a fun-filled stay! Enjoy playing in the beautiful Caribbean on a kayak or play an invigorating game of beach volleyball. The friendly entertainment staff will ensure that you enjoy each of the facilities to the maximum. You are invited to participate actively in the day and night entertainment programs. If you enjoy Scuba diving, the world-class diving center on-site offers diving lessons and different diving and snorkeling excursions, for an additional charge.

Apple Vacations guests are pampered with the following exclusive amenities: welcome amenity in room, upgraded in-room amenities including soaps and lotions, Free access to the Jacuzzi and Sauna area in Despacio Spa (reservations required), Free non-stop transfers, and more!
HOTEL LOCATION
Ocean Maya Royale is situated beachfront in the Mayan Riviera, a perfect playground from which to explore the many local attractions or simply lie back and enjoy our all-inclusive hospitality.
Address: KM. 299 CARR. FED. CHETUMAL-
PLAYA DEL CARMEN
QR

MX
Local Phone: 011-52-984-87-34
Fax: 011-52-984-87-34701
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(complimentary)
Physician on Call
Pools
Number of Pools: 2
Outdoor Pools: 2     
Swim-up Bar
There is a large outdoor free form swimming pool with a separate jacuzzi.
Golf: NEARBY
Playacar Golf Club
This championship-level golf course was carved right out of the jungle by the Robert Von Hagge Associates. This 7,202 yard course is rated 73.1 and has plenty of tee boxes for every level of play. It is situated next to Playa del Carmen.
Holes: 18
Green Fees: $
Cart Fee: $
Club Rental Fees: $
Caddy: Mandatory
Tennis
Number of Courts: 3
Outdoor Courts: 3
Lighted Courts: 3
Court Fee: free
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Additional Charge
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Other Sports: Archery, Beach Volleyball, Dive Shop with PADI-certified instruction.
Health Club / Spa
Jacuzzi: Complimentary
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Ocean Maya Royale is an All-Inclusive beachfront resort surrounded by extensive tropical landscaping of hibiscus and bougainvillea. Each of the 320 air-conditioned rooms is housed within a two-story bungalow unit, with eight rooms per bungalow. Guests will find themselves captivated by the dazzling landscape of the surrounding garden areas, while the wide selection of land and water sports is sure to please. Other features include nightly entertainment, domestic brand drinks. Beach: The property is situated on a long stretch of sheltered white sand. Check-in: 3:00 pm
Check-out: 12 noon
Total Rooms: 320
Year Opened: 1998 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No Spring Breakers. Imported drinks are not included with the All-Inclusive Plan. Men are required to wear pants for dinner dining at the main buffet and all A La carte restaurants.
ROOM TYPES
DELUXE OCEAN VIEW ROOM
Ocean view rooms with modern and elegant facilities. One king or two queen beds. Sofabed in rooms with king bed. Balcony or terrace. Free safe.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ROMANCE SUITE
Spacious room with living room overlooking the garden. King bed and sofa bed. Balcony. Bathrobe and slippers. Jacuzzi for two in bathroom. VIP bath amenities.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PRIVILEGE JUNIOR SUTE
Private terrace, free wifi in room, welcome gift & bottle of wine per room. Special bedding, VIP Privilege amenities, mini-bar stocked daily with water, soft drinks, beer. Premium drinks available. Access to privilege concierge, lounge & private beach.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE HONEYMOON
King bed, Furnished balcony, Double jacuzzi, Garden view, Flat screen, Iron/ironing board, Mini-bar, Sitting area, Vanity mirror, Amenity kit, Welcome gift, Pillow menu, Bathrobe/slippers, Ipod docking station, No rollaways available.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
HONEYMOON JUNIOR SUITE
Exclusive and modern junior suite designed for honeymooning couples. King bed and terrace with Jacuzzi for two. Room service. Bathrobe and slippers. VIP bath amenities.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE ROOM
King or 2 queen beds, balcony or terrace, garden or sea view. Modern and elegant decoration with all of the comforts. Sofa-bed (single or double). Mini-bar restocked daily with water, soft drinks and beer. No rollaways available.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
Ocean Maya Royale features 1 meal plan options:
All Meals, Drinks & Tips-All, Domestic Drinks only
There are 5 Restaurants at Ocean Maya Royale:
El Charro - Snack area from 11 a.m. to 5:30 p.m. and a Mexican a la carte restaurant from 6:30 p.m. to 10:00 p.m.
Yookoso - Japanese specialties open only for dinner from 6 p.m. to 10 p.m.
La Dolce Vita - Italian restaurant. Open for dinner from 6 p.m. to 10 p.m.
Blue Moon - International cuisine served for dinner from 6 p.m. to 10 p.m.
La Hacienda - The main buffet restaurant. Breakfast: 7 a.m. to 11 a.m. Lunch: 12:30 p.m. to 3 p.m. Dinner 6:30 p.m. to 10 p.m.
ACTIVITIES & ENTERTAINMENT
Nightly Activities & Entertainment:
Nightly Entertainment, Professional Shows in the indoor theater.
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
1348 Recommend
1348 past Apple Vacationers would recommend Ocean Maya Royale to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 6249reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Great resort... fantastic staff
Simba5595, County Antrim, United Kingdom
Sun Apr 23 13:04:54 EDT 2017
Lovely week at Ocean Maya. Rooms are ok, nothing exciting, clean. Resort is beautiful and grounds immaculate. Staff are very efficient and friendly. Breakfast buffet was excellent, lots of choice. Really enjoyed the Italian restaurant, although not huge portions, food was excellent. Nightly entertainment a little cheesy. Lovely little market set up one day a week selling local arts and crafts. Pool can be a little noisy, so we spent most of our time at the beach. Some seaweed, but nothing troublesome. The staff really do work very hard here, they are a credit to Ocean Maya

Polite and friendly
TennismomVancouver, North Vancouver
Sat Apr 22 14:09:33 EDT 2017
Accommodation: rooms were spacious and clean. The shower is poorly designed resulting in lots of seepage onto the floor where the toilet is located and hot water was not always available in the morning. The A/C was the best! It kept the room at a very comfortable sleeping temperature and the noise from the Air conditioner provides an effective 'white noise' for sounds emanating from other rooms or people passing by. The pillows were very lumpy and dense but our friends requested a change of pillows and this request was met promptly. Rooms are slightly musty . . .as a result of the high humidity. Food: The buffet was one of the best all inclusive buffets I've tried. Fresh salad ingredients (make your own), fabulous roast prime rib, flat iron steaks, chicken kabobs, lamb, with a selection of Mexican dishes, cold meats and cheeses daily. Salad dressings were not inspired but a squeeze of lime juice took care of that. Speciality restaurants: Biggest disappointment? The Japanese teppan style restaurant. Air con was broken, sushi was so so, fried rice was tasteless and the teppan meats overcooked. Best overall: Blue Moon - offered a nice selection of entrees and appetizers all of which were well presented. Some of the dishes suffered slightly from being served at a less than optimum temperature. Special coffee was a nice presentation. Good - Italian - best location -lovely open air on the beach though views were hampered by the canvas curtains required to keep the wind down. Lasagna was excellent as was the steak. Unfortunately food again not necessarily served at the optimum temperatures. Mexican: we ate here for lunch on two occasions - it is a Mexican style buffet with other casual food options like hamburgers and fries. There is a nice smoothie bar right beside the restaurant that also offers beer etc. Liquor: As with all Mexican all inclusive the liquor is of poor quality and watered down. I am not certain what is in the simple syrup but the mixed drinks like daiquiris, margaritas etc tasted of saccharine. . .and did not use fresh juices (lime margarita had very little lime flavour). They have a red wine and a white wine but neither was that agreeable. The best is the beer on tap (you will get two cans of beer/day in your room). If you like your wine you can purchase some from the restaurants but beware the markup is in the 300 to 400 percent range for a very moderately priced wine. Entertainment: Here is where this resort really shone. We loved the cover bands: Elvis, the Beatles, the Jersey Boys, Santana, the Three Tenors etc. All great to dance to and the outdoor venue was wonderful. There was some dance and cirque du soleil type entertainment as well as magicians but it was the music that really brought it together. Money exchange: for some reason the hotel offered a very poor exchange rate on US dollars and the disparity in charges between pesos and US dollars meant that you would be much better off bringing pesos than dollars. Activities: Beach volleyball, ping pong, tennis, kayaks and hobie cats are all available. However when one of our party inquired about the hobie cats they were told they had to be arranged in advance and that they were fully booked. We sat on the beach for another 3 hours; although there were hobie cats available all day no one came. Tennis - we are avid tennis players and made arrangements over the internet with an Argentinean tennis pro who uses the courts at Ocean Maya to teach locals. He is not promoted by the hotel so the 3 courts sat empty quite a lot of the time. It might be beneficial for the Ocean Maya to have a pro who can organize matches or lessons for a nominal fee for their guests. Beach: the beachfront at the Ocean Maya is not the best - tons of seaweed removed throughout the day and the sandy shore is not expansive. Better beaches are found elsewhere. If booking note that the rooms are all in two storey buildings and to get a proper view of the ocean you'd need to be on the second floor. We spent virtually no time in our room so found the rooms without a view to be more than adequate - note too that the waterfront rooms will be noisy as everyone congregates at the pool and beaches during the day. Premium 10 - we did not attend the presentation for upgrading your stay - (better liquor, separate beach area etc.)

My greatest treasure for relaxation
artvic, Port Stanley, Ontario
Sat Apr 22 08:56:39 EDT 2017
Well one more time my two weeks are in and out, but like always the people of this hotel know how to make my two weeks fantastic as always they do. This year they upgrade us to "Privilege" and that was very nice, and in reality the difference from a regular room to the Privilege is not to much,but it is always a nice change to be pampered sometime. The hotel as always is keep extremely clean and perfectly manicure grounds and the staff is so nice and very hard working people day in and day out, and after all the people that they serve every day it is amazing to see how they remember us and our names. it is like a reunion with old friends. The food as always is great the Italian restaurant is one of our favorites, but we enjoy each of the other restaurants, BUT this year we have a little disappointment at the Japanese restaurant when we find out the the restaurant part was no longer in service and was just the Hot chopping tables and that unfortunately is our least liked, but is okey with other people. We would like to see the full Japanese restaurant one more . next year. We like to make a very especial reference to the boys at the bar in the pool, for their super hard work and for always being so happy and helpful with every request, and to the staff that work at the bar in the lobby and the super very special girls Tina, Jojo and Anna that run every night to serve you the greatest drinks ever with the greatest smiles ever. All the staff of this hotel is extremely friendly and they deserve the greatest recognition. To all the staff of the Ocean Maya Royale all my love and respect for your wonderful work and God Bless you All. This year we have a new addition to the local wildlife and was the visit of two spider monkeys that spend one afternoon in the hotel grounds and this was a very nice adding bonus to this year wandefull vacations.

Calm and Easy
missbigfish, trenton, nj
Fri Apr 21 04:42:24 EDT 2017
Two words sum up this resort calm and easy…… We had been to this resort in 2010 when it was a family resort, now that it is an all adult resort, they have spruced up some things and made some very nice additions. Check-in was a breeze and the front desk at all times were very efficient and helpful. We arrived before check-in, we changed were given our bracelets and towel cards, and went to the beach. We returned at 3:00 and our room was ready, the bellman drove us there in the tram and carried our luggage to the room… When checking in I told the front desk clerk we had been there in 2010 and were returning guests. We got a lovely room with a partial ocean view, a bottle of wine and white chocolate strawberries, which was a nice touch. Food, we thought the buffet was very good for breakfast and ate dinner there a few nights and also thought it was very good. The Blue Moon Restaurant is a “joke” extremely SLOW service and very, very small portions….. my suggestion is to skip that restaurant…..We did not eat at the Mexican ala carte restaurant, we did eat at the hibachi grill in the Japanese restaurant, which was OK, I had a MSG coma after eating there…you need reservations at this restaurant, which I made at Guest Services in the lobby.…Our favorite was the Italian Restaurant which we went to twice, really enjoyed our meals, service and the setting is beautiful, right on the beach……Mike’s Coffee Cafe which opens at 4:00 PM was a great, they had a variety of coffees and desserts. We ate our lunch at the grill/buffet area by the adult pool……it was good and my other half loved the burgers. The beach, we knew what to expect so we were not disappointed in the beach, and honestly, it only had seaweed the last two days of our week. But, I will say if you are looking for crystal clear water and a beach with no seaweed, DO NOT book this resort, or any resort in the general area….. Lounge chairs are very easy to come by anytime on the beach, but were reserved very early in the morning around the pool….. thank god we are beach people. We had great drink service on the beach by Augustin, he was always there when we needed another cocktail…… Service was great, everywhere we went, all staff acknowledged us with a hello or a nod. Our maid did an awesome job, and our room was always cleaned with fresh towels, when we returned from the beach. Some reviewers complained about the bed and pillows, we thought they were fine. We liked the entertainment, especially the “fire show”…..If you are young and looking for a crazy all out party resort, I would not book this resort, it was mostly couples, I thought over 30…… We would definitely return to this resort…..we paid a reasonable amount and had a great relaxing time.

Paradise
Shirnic74, Toronto, Canada
Thu Apr 20 07:59:17 EDT 2017
It's my second time in Mexico and the first at this resort, was a great opcion to enjoy our vacations! The food was excellent, the room was clean always and the pool activites were awsome, catching the baby was my favorite one. Especial mention for Rodrigo and Stephan awsome guys, also at the bar Absalon, Miguel and Nacho! Great staff working at this resort! The weather was nice but the beach has a seaweed trouble, not big deal (there is a nice place 10 mins walking)



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