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Ocean Maya Royale


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All Inclusive    

Exceptional Values!
Extra Value: Free non-stop transfers, $100 resort credit per room, per stay for use on spa treatments, bottle of wine, and upgrades (restrictions apply).
Honeymooners: Welcome gift, one romantic dinner for two with bottle of wine (reservations required), one room service continental breakfast morning after arrival (reservations required), and room upgrade (based on availability).

This adults-only (18+) paradise is a favorite of Apple Vacationers! Located on the beachfront in Riviera Maya, this beautiful resort has recently undergone an extensive renovation. Surrounded by a vast panorama of enchanting tropical landscape, you'll find it difficult to remain unmoved by its stunning natural beauty.

Only 10 minutes away from Playa Del Carmen, this all-inclusive resort is the embodiment of exotic serenity. Large, comfortable rooms housed within two-story villas peer across the gardens or sea, and the soft white sands of a sheltered beachfront provide the ideal backdrop for lazy days of peaceful respite. Explore the crystal blue waters through the glare of a snorkeler's mask, or sharpen your skills on one of two tennis courts.

The Ocean Maya Royale resort offers a wide range of facilities and services for a fun-filled stay! Enjoy playing in the beautiful Caribbean on a kayak or play an invigorating game of beach volleyball. The friendly entertainment staff will ensure that you enjoy each of the facilities to the maximum. You are invited to participate actively in the day and night entertainment programs. If you enjoy Scuba diving, the world-class diving center on-site offers diving lessons and different diving and snorkeling excursions, for an additional charge.

Apple Vacations guests are pampered with the following exclusive amenities: welcome amenity in room, upgraded in-room amenities including soaps and lotions, Free access to the Jacuzzi and Sauna area in Despacio Spa (reservations required), Free non-stop transfers, and more!
HOTEL LOCATION
Ocean Maya Royale is situated beachfront in the Mayan Riviera, a perfect playground from which to explore the many local attractions or simply lie back and enjoy our all-inclusive hospitality.
Address: KM. 299 CARR. FED. CHETUMAL-
PLAYA DEL CARMEN
QR

MX
Local Phone: 011-52-984-87...
Fax: 011-52-984-87-34701
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(complimentary)
Physician on Call
Pools
Number of Pools: 2
Outdoor Pools: 2     
Swim-up Bar
There is a large outdoor free form swimming pool with a separate jacuzzi.
Golf: NEARBY
Playacar Golf Club
This championship-level golf course was carved right out of the jungle by the Robert Von Hagge Associates. This 7,202 yard course is rated 73.1 and has plenty of tee boxes for every level of play. It is situated next to Playa del Carmen.
Holes: 18
Green Fees: $
Cart Fee: $
Club Rental Fees: $
Caddy: Mandatory
Tennis
Number of Courts: 3
Outdoor Courts: 3
Lighted Courts: 3
Court Fee: free
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Additional Charge
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Other Sports: Archery, Beach Volleyball, Dive Shop with PADI-certified instruction.
Health Club / Spa
Jacuzzi: Complimentary
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Ocean Maya Royale is an All-Inclusive beachfront resort surrounded by extensive tropical landscaping of hibiscus and bougainvillea. Each of the 320 air-conditioned rooms is housed within a two-story bungalow unit, with eight rooms per bungalow. Guests will find themselves captivated by the dazzling landscape of the surrounding garden areas, while the wide selection of land and water sports is sure to please. Other features include nightly entertainment, domestic brand drinks. Beach: The property is situated on a long stretch of sheltered white sand. Check-in: 3:00 pm
Check-out: 12 noon
Total Rooms: 320
Year Opened: 1998 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No Spring Breakers. Imported drinks are not included with the All-Inclusive Plan. Men are required to wear pants for dinner dining at the main buffet and all A La carte restaurants.
ROOM TYPES
DELUXE ROOM
King or 2 queen beds, balcony or terrace, garden or sea view. Modern and elegant decoration with all of the comforts. Sofa-bed (single or double). Mini-bar restocked daily with water, soft drinks and beer. No rollaways available.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE OCEAN VIEW ROOM
Ocean view rooms with modern and elegant facilities. One king or two queen beds. Sofabed in rooms with king bed. Balcony or terrace. Free safe.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ROMANCE SUITE
Spacious room with living room overlooking the garden. King bed and sofa bed. Balcony. Bathrobe and slippers. Jacuzzi for two in bathroom. VIP bath amenities.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PRIVILEGE JUNIOR SUTE
Private terrace, free wifi in room, welcome gift & bottle of wine per room. Special bedding, VIP Privilege amenities, mini-bar stocked daily with water, soft drinks, beer. Premium drinks available. Access to privilege concierge, lounge & private beach.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE HONEYMOON
King bed, Furnished balcony, Double jacuzzi, Garden view, Flat screen, Iron/ironing board, Mini-bar, Sitting area, Vanity mirror, Amenity kit, Welcome gift, Pillow menu, Bathrobe/slippers, Ipod docking station, No rollaways available.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
HONEYMOON JUNIOR SUITE
Exclusive and modern junior suite designed for honeymooning couples. King bed and terrace with Jacuzzi for two. Room service. Bathrobe and slippers. VIP bath amenities.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
Ocean Maya Royale features 1 meal plan options:
All Meals, Drinks & Tips-All, Domestic Drinks only
There are 5 Restaurants at Ocean Maya Royale:
La Hacienda - The main buffet restaurant. Breakfast: 7 a.m. to 11 a.m. Lunch: 12:30 p.m. to 3 p.m. Dinner 6:30 p.m. to 10 p.m.
El Charro - Snack area from 11 a.m. to 5:30 p.m. and a Mexican a la carte restaurant from 6:30 p.m. to 10:00 p.m.
Yookoso - Japanese specialties open only for dinner from 6 p.m. to 10 p.m.
La Dolce Vita - Italian restaurant. Open for dinner from 6 p.m. to 10 p.m.
Blue Moon - International cuisine served for dinner from 6 p.m. to 10 p.m.
ACTIVITIES & ENTERTAINMENT
Nightly Activities & Entertainment:
Nightly Entertainment, Professional Shows in the indoor theater.
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
1090 Recommend
1090 past Apple Vacationers would recommend Ocean Maya Royale to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 5372 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
my bit of paradise
mike b, Swansea, United Kingdom
Thu May 19 09:02:03 EDT 2016
just had 2 weeks of bliss at this wonderful hotel. The grounds were immaculate,there were Coti's and iguanas and some racoons all around,the staff were amazing always friendly and smiling in particular Anna Iris who fetched drinks around the lovely pool areas and Yconetti who looked after the terrace in the evening their happy smiling faces will live with me forever. Sure the beach wasn't perfect and there was seaweed if it was windy but there were 2 men who all day everyday raked up the seaweed and kept it tidy. I will definitely return to this hotel. More>

Fabulous resort and great service
Lee T, Exeter, United Kingdom
Thu May 19 06:22:50 EDT 2016
This was our first time in Mexico and the first time at Ocean Maya by H10. We have had the best AI holiday ever. The quality of the food and drink is first class. Great location, service and animals as well :-) we loved the layout of the hotel, being in small blocks and the gardens are kept in immaculate condition. I like the dress code for the Blue Moon, but it should also apply to women as well, in particular hats should be removed!! The only small downside is the behaviour of the American guests, they are not considerate of other guests. More>

What a Great Place
Mike B, Saltash, England, United Kingdom
Wed May 18 14:22:14 EDT 2016
Having just got back from a 2 week holiday here with my wife we just can't say enough good things about the hotel and the region. The hotel just had it right from start to finish and we loved it. We liked the layout with the villa style blocks as it was easy to find your way around, the staff were allways helpfull and friendly with a cheery Olla. We ate in all the restaurants and they were all good, the Italian was probably our favourite. The rooms were clean and the mini bar restocked every day, the only critism in the room was that there was no mirror at the dressing table which seems an obvious oversight and made things akward when getting ready for an evening. We used the quiet pool and beach area which we found relaxing with the waitress service. We weren't expecting too much from the beach after reading reviews before we went but when the wind and tide were in the right direction it was fine but othertimes there was too much seaweed in the water to go in. The evening entertainment on the whole was good but there was a couple of questionable acts. We would definitely recommend this hotel and the region but make sure you have a flexible budget for excursions as these don't come cheap. More>

Relaxing, warm, immaculate grounds, wonderful restaurants with no reservations needed.
128terry, Naples, Maine
Wed May 18 13:54:40 EDT 2016
This was our second time to te Ocean Maya Royale. We highly recommend it. The rooms and grounds are immaculate, The four restaurants and all unique and not having to make a reservation and watch the time makes it much more relaxing. We love the Mexican and more formal Blue Moon. We did notice the dress code had lightened up and not really necessary as only the Blue Moon do the men need to wear pants. There is lots of beach to walk but their beach is quite small actually. More>

Fabulous Resort!
Kristen M, Mobile, Alabama
Wed May 18 12:40:23 EDT 2016
We just got back from our 1st stay at Ocean Maya and it was fantastic! We take a lot of vacations but this is our 1st time with an all-inclusive resort and I'm hooked! My review will be long but I want to try to address everything regarding the resort and compare it to the previous reviews we have read. We stayed in a Privilege Suite and I think it was worth it for the free room service and room size alone. Check-in: Quick and painless. We checked in thru the Privilege office and it was very quick. We were approached by a sales rep named Pepe (had heard horror stories about sales reps) but he was very friendly and did not push us for anything when I quickly told him we were not interested in hearing about the new resort. In fact he told us to come by if we changed our mind and then went and got us drinks from the bar. Room- The privilege suites are located to the left of the main lobby and restaurants and I was concerned about noise issues because I am a light sleeper. We had room 103 and I never had any issues with noises from neighbors, lobby, or nightly entertainment. The only things that woke me up each morning were the birds loudly singing. I can deal with that! LOL The beds were very comfortable but as others have mentioned, the pillows are horrible! As a privilege guest, you have a pillow menu to choose from and I also tried the cervical pillows which were a little better for my neck but not great. The showers had great water pressure but hot water would come and go during bath time. Not a big deal to me. The crazy thing about the layout is the location of the toilet. It is in the large shower stall. Yes, the toilet is sitting right next to the shower, in the stall. Very strange. The room had a decent sized closet with plenty of storage and a safe. We had a 1st floor room with patio and 2 chairs and had the coatis visit us several times in the mornings and evenings. Loved it! Bar: Lobby bar stays open 24/7. The pool bar is not open late but I don't remember when it closed. Ollie (everyone mentions him) was fantastic and a lot of fun to talk to. Herbert from the lobby bar also did a fantastic job! Drinks were delicious with plenty of alcohol in them. Pools: There are 2 pools, a party pool and quiet pool. They are pretty much side by side but we liked the quiet pool more. The party pool offered volleyball and water polo. Also had a foam party on Saturday afternoons which was a lot of fun! Beach: As many have said, the beach is not great. There is a lot of seaweed year-round here, making the water look pretty bad. It wasn't terrible when we were there last week but the resort immediately to the north of us had water that looked like mud. You can walk 10 minutes north to the beautiful lagoon. We took our snorkel gear and walked up the sidewalk along the lagoon to a boat dock and jumped in there to float down to the end. Water is very cold but it is beautiful. Food: Food is good. We used the Mexican buffet (La Hacienda) for breakfast and lunch. Breakfast here was better than lunch. The woman working the omelet grill was amazing and probably the hardest working person there. She was cooking omelets, fried eggs, and pancakes continuously. Lunch here was Ok, nothing to write home about. Desserts were not great but there was always plenty of fresh fruit on the buffets. The Blue Moon restaurant was good and also had the best dessert (a chocolate cake with warm chocolate in the middle). We ate at the Italian place, Dolce Vita, twice and enjoyed it both times. The host even recognized us the 2nd time, joking with my husband that he was dressed a lot better this time since he was wearing pants instead of shorts. We also ate at the Japanese restaurant twice. 1st time we ordered off the menu. I got the pad thai which was pretty good. The 2nd visit we did the hibachi grill which was very good. Would like to mention several employees here: Ollie and Herbert at the lobby bar were great. At Yookoso Restaurant, Julio the hibachi chef was very entertaining and our waiter, Manuel was fantastic. At Dolce Vita, Manuel and Jose did great jobs. Overall we had a fantastic time and will definitely be back to Ocean Maya! Tips: We used the colectivo to travel back and forth to Playa del Carmen and it was very cheap and easy to do. 20 pesos per person each way. We went to Coba ruins one day also which is pretty far but well worth it. Took the colectivo to Playa (20 pesos each), took a taxi from there to Coba ($55 US). We wanted to take the ADO bus but it only ran to Coba at 9:30 and we missed it by 10 minutes. It takes about 75 minutes to get to Coba. I don't remember how much entrance fees were but they were cheap. I would suggest renting bikes in Coba because the ruins are pretty far apart. We did take the bus back at 120 pesos each. The bus leaves around 3:15. We ate at the restaurant next to Coba. Two entrees, an appetizer, and 6 pina coladas cost $32 US dollars. Took a trip to Xel-Ha also, which I highly suggest doing. It is expensive but well worth it if you like snorkeling. $89 US per person included all-day admission, breakfast and lunch and unlimited drinks (including alcohol). More>



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