Cancun

Ocean Maya Royale


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All Inclusive    

Exceptional Values!
Extra Value: Free non-stop transfers, Welcome amenity in room, Upgraded in room amenities, Free access to the Jacuzzi and Sauna area in Despacio Spa; reservations required, $100 resort credit per room, per stay for use on spa treatments, bottle of wine, and upgrades (restrictions apply).
Honeymoon: Welcome gift, one romantic dinner for two with bottle of wine (reservations required), one room service continental breakfast morning after arrival (reservations required), and room upgrade (based on availability).

This adults-only (18+) paradise is a favorite of Apple Vacationers! Located on the beachfront in Riviera Maya, this beautiful resort has recently undergone an extensive renovation. Surrounded by a vast panorama of enchanting tropical landscape, you'll find it difficult to remain unmoved by its stunning natural beauty.

Only 10 minutes away from Playa Del Carmen, this all-inclusive resort is the embodiment of exotic serenity. Large, comfortable rooms housed within two-story villas peer across the gardens or sea, and the soft white sands of a sheltered beachfront provide the ideal backdrop for lazy days of peaceful respite. Explore the crystal blue waters through the glare of a snorkeler's mask, or sharpen your skills on one of two tennis courts.

The Ocean Maya Royale resort offers a wide range of facilities and services for a fun-filled stay! Enjoy playing in the beautiful Caribbean on a kayak or play an invigorating game of beach volleyball. The friendly entertainment staff will ensure that you enjoy each of the facilities to the maximum. You are invited to participate actively in the day and night entertainment programs. If you enjoy Scuba diving, the world-class diving center on-site offers diving lessons and different diving and snorkeling excursions, for an additional charge.

Apple Vacations guests are pampered with the following exclusive amenities: welcome amenity in room, upgraded in-room amenities including soaps and lotions, Free access to the Jacuzzi and Sauna area in Despacio Spa (reservations required), Free non-stop transfers, and more!
HOTEL LOCATION
Ocean Maya Royale is situated beachfront in the Mayan Riviera, a perfect playground from which to explore the many local attractions or simply lie back and enjoy our all-inclusive hospitality.
Address: KM. 299 CARR. FED. CHETUMAL-
PLAYA DEL CARMEN
QR

MX
Local Phone: 011-52-984-87-34
Fax: 011-52-984-87-34701
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(complimentary)
Physician on Call
Pools
Number of Pools: 2
Outdoor Pools: 2     
Swim-up Bar
There is a large outdoor free form swimming pool with a separate jacuzzi.
Golf: NEARBY
Playacar Golf Club
This championship-level golf course was carved right out of the jungle by the Robert Von Hagge Associates. This 7,202 yard course is rated 73.1 and has plenty of tee boxes for every level of play. It is situated next to Playa del Carmen.
Holes: 18
Green Fees: $
Cart Fee: $
Club Rental Fees: $
Caddy: Mandatory
Tennis
Number of Courts: 3
Outdoor Courts: 3
Lighted Courts: 3
Court Fee: free
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Additional Charge
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Other Sports: Archery, Beach Volleyball, Dive Shop with PADI-certified instruction.
Health Club / Spa
Jacuzzi: Complimentary
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Ocean Maya Royale is an All-Inclusive beachfront resort surrounded by extensive tropical landscaping of hibiscus and bougainvillea. Each of the 320 air-conditioned rooms is housed within a two-story bungalow unit, with eight rooms per bungalow. Guests will find themselves captivated by the dazzling landscape of the surrounding garden areas, while the wide selection of land and water sports is sure to please. Other features include nightly entertainment, domestic brand drinks. Beach: The property is situated on a long stretch of sheltered white sand. Check-in: 3:00 pm
Check-out: 12 noon
Total Rooms: 320
Year Opened: 1998 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No Spring Breakers. Imported drinks are not included with the All-Inclusive Plan. Men are required to wear pants for dinner dining at the main buffet and all A La carte restaurants.
ROOM TYPES
DELUXE ROOM
King or 2 queen beds, balcony or terrace, garden or sea view. Modern and elegant decoration with all of the comforts. Sofa-bed (single or double). Mini-bar restocked daily with water, soft drinks and beer. No rollaways available.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE OCEAN VIEW ROOM
Ocean view rooms with modern and elegant facilities. One king or two queen beds. Sofabed in rooms with king bed. Balcony or terrace. Free safe.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ROMANCE SUITE
Spacious room with living room overlooking the garden. King bed and sofa bed. Balcony. Bathrobe and slippers. Jacuzzi for two in bathroom. VIP bath amenities.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PRIVILEGE JUNIOR SUTE
Private terrace, free wifi in room, welcome gift & bottle of wine per room. Special bedding, VIP Privilege amenities, mini-bar stocked daily with water, soft drinks, beer. Premium drinks available. Access to privilege concierge, lounge & private beach.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE HONEYMOON
King bed, Furnished balcony, Double jacuzzi, Garden view, Flat screen, Iron/ironing board, Mini-bar, Sitting area, Vanity mirror, Amenity kit, Welcome gift, Pillow menu, Bathrobe/slippers, Ipod docking station, No rollaways available.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
HONEYMOON JUNIOR SUITE
Exclusive and modern junior suite designed for honeymooning couples. King bed and terrace with Jacuzzi for two. Room service. Bathrobe and slippers. VIP bath amenities.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
Ocean Maya Royale features 1 meal plan options:
All Meals, Drinks & Tips-All, Domestic Drinks only
There are 5 Restaurants at Ocean Maya Royale:
Blue Moon - International cuisine served for dinner from 6 p.m. to 10 p.m.
La Hacienda - The main buffet restaurant. Breakfast: 7 a.m. to 11 a.m. Lunch: 12:30 p.m. to 3 p.m. Dinner 6:30 p.m. to 10 p.m.
El Charro - Snack area from 11 a.m. to 5:30 p.m. and a Mexican a la carte restaurant from 6:30 p.m. to 10:00 p.m.
Yookoso - Japanese specialties open only for dinner from 6 p.m. to 10 p.m.
La Dolce Vita - Italian restaurant. Open for dinner from 6 p.m. to 10 p.m.
ACTIVITIES & ENTERTAINMENT
Nightly Activities & Entertainment:
Nightly Entertainment, Professional Shows in the indoor theater.
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
1090 Recommend
1090 past Apple Vacationers would recommend Ocean Maya Royale to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 6052reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Beautiful Resort
Carrie M, Sarnia, Canada
Tue Feb 14 17:46:15 EST 2017
We stayed the first week of Feb 2017 and loved this place. Food was amazing, rooms were very clean and staff is wonderful! Only complaint was if we set the ac under 22 degrees there's a musty smell...

Recommended
jimleamington, leamington spa
Tue Feb 14 01:36:12 EST 2017
Why? * Great staff, friendly, efficient, helpful * Has to be well managed..things ran so well. * Good food overall and some excellent A La Cartes * Beautiful grounds with wildlife too..deer, iguanas, coatis * Good low rise accomodation.Our room was spacious and very clean. Great that our advance room request was met..thanks so much * Excellent housekeeping..very frequent changes of linen, towels. And on our second day huge and very comfortable new pillows were brought in..guess they have all been updated . * NO hassling from the Premium sales people. One approach only which was no problem. * Good free WiFi and in room safes which ARE secure A few negatives only.. * Spoons hard to find in the buffet! * Evening entertainment a bit routine for us. A bit more Mexican in put would have been liked by us at least. How many MJ shows are there in the Hotel World ?? A few other points outside the Hotel's control. * Great beach walking, for miles if you like with lovely lagoon going Southwards. * Excellent Collectivo service up and down the coast if you walk the 15 minutes up to the highway. * Some US guests were very dominant. Staff treated all of us the same in our experience but the volume of noise (for example) in the Blue Moon restaurant ( which is in a fairly small room) from the US tables put us off using that venue again. * The TUI rep, Natalie was good but the TUI sold tour we went on cost the same as a small group tour (of 8 though had room for up to 12) with Mayans-Explorers but used a coach and took almost 50. Both had one driver, one guide, though the Mayans one was outstanding. Their day was longer , too. Worth looking on line before you arrive Back to the Hotel. Thanks for a great two weeks and for giving us such a great introduction to Mexico and Mexican people.

Average stay
tootie2, newaygo, michigan
Mon Feb 13 13:32:48 EST 2017
Ok place clean, beach is nasty with seaweed/ if you like to just lay around and drink this is a great place but.... the entertainment was sad. but the bartender's are great. Food was ok , H-10 people will not leave you alone wanted us to go with them the first day we said no. maybe later then 2 days later they said 90 minutes for 150 dollars - ok so...... 3 hours later still a big NO to the program waited 3 days for our $ thu....Bring hair conditioner if you use it because the resort has hard water and the store charges 10 for a bottle. I wouldn't go back here I would go back to a livelier place with more going on and I;m 60....

Quiet and Relaxing
stevehh2525, Cincinnati, Ohio
Mon Feb 13 12:50:50 EST 2017
We really enjoyed our week at Ocean Maya. Well kept property and grounds. As it is for those 18+ years (some even adults :-) ), it was a bit more laid back, especially without the 20 somethings during our stay in early February. The staff is very friendly and attentive. As this is a relatively smaller all inclusive with ca. 300 rooms, the overall tone is more conducive to a low key vacation. There is abundant wildlife to see -- iguanas, deer, raccoon and the pesky but interesting raccoon like coties -- all charming. With that said, a wish-for is a bit more in your face information of daily activities, like daily leaflet delivery to the room. Otherwise one needs to visit a few boards carrying said information. However, the Super Bowl party thrown by the hotel in the theater with appropriate food and three giant screens was truly awesome!!! Well done Ocean Maya! So why not 5 stars? Well, aside from the lack of easy to find info, two structural issues -- first, mother nature wasn't kind to this property as the beach has eroded a lot lately and the needed sandbags aren't that cool. Secondly, the Privilege section was built (probably without a lot of other choices) after the other smallish buildings, and unfortunately without views and far from the main attractions of pools and beach. Net - a nice place worth spending your vacation.

Love this place
trish248, wiltshire
Mon Feb 13 11:26:42 EST 2017
Visited end of January for 11 nights. This hotel is just amazing. This is our 4th visit in as many years. The food just gets better every time, except for the Japanese. This was a disappointment to us as they no longer do a la Carte dining in here just tapenyaki tables. This doesn't appeal to us as we go to spend precious time together not share with other people. Also, this was always my husbands favourite. It would be good if you could review this situation. The beautiful staff..... well where do I start? Each and every one of them is a credit in there own way. It was really lovely to be recognised as return guests by the fabulous Oscar in the blue moon, Oli and Tiger in the lobby bar ( fabulous supply of red label) Tila and Anna and not forgetting the ever beautiful Yevionettie (sorry for the spelling). We had the most amazing time once again, and did not wish to leave. We will return soon and thank you OMR . Best wishes The Whiskey man and wife



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