Cancun

Ocean Maya Royale


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All Inclusive    

Exceptional Values!
Extra Value: Free non-stop transfers, $100 resort credit per room, per stay for use on spa treatments, bottle of wine, and upgrades (restrictions apply).
Honeymooners: Welcome gift, one romantic dinner for two with bottle of wine (reservations required), one room service continental breakfast morning after arrival (reservations required), and room upgrade (based on availability).

This adults-only (18+) paradise is a favorite of Apple Vacationers! Located on the beachfront in Riviera Maya, this beautiful resort has recently undergone an extensive renovation. Surrounded by a vast panorama of enchanting tropical landscape, you'll find it difficult to remain unmoved by its stunning natural beauty.

Only 10 minutes away from Playa Del Carmen, this all-inclusive resort is the embodiment of exotic serenity. Large, comfortable rooms housed within two-story villas peer across the gardens or sea, and the soft white sands of a sheltered beachfront provide the ideal backdrop for lazy days of peaceful respite. Explore the crystal blue waters through the glare of a snorkeler's mask, or sharpen your skills on one of two tennis courts.

The Ocean Maya Royale resort offers a wide range of facilities and services for a fun-filled stay! Enjoy playing in the beautiful Caribbean on a kayak or play an invigorating game of beach volleyball. The friendly entertainment staff will ensure that you enjoy each of the facilities to the maximum. You are invited to participate actively in the day and night entertainment programs. If you enjoy Scuba diving, the world-class diving center on-site offers diving lessons and different diving and snorkeling excursions, for an additional charge.

Apple Vacations guests are pampered with the following exclusive amenities: welcome amenity in room, upgraded in-room amenities including soaps and lotions, Free access to the Jacuzzi and Sauna area in Despacio Spa (reservations required), Free non-stop transfers, and more!
HOTEL LOCATION
Ocean Maya Royale is situated beachfront in the Mayan Riviera, a perfect playground from which to explore the many local attractions or simply lie back and enjoy our all-inclusive hospitality.
Address: KM. 299 CARR. FED. CHETUMAL-
PLAYA DEL CARMEN
QR

MX
Local Phone: 011-52-984-87-34
Fax: 011-52-984-87-34701
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(complimentary)
Physician on Call
Pools
Number of Pools: 2
Outdoor Pools: 2     
Swim-up Bar
There is a large outdoor free form swimming pool with a separate jacuzzi.
Golf: NEARBY
Playacar Golf Club
This championship-level golf course was carved right out of the jungle by the Robert Von Hagge Associates. This 7,202 yard course is rated 73.1 and has plenty of tee boxes for every level of play. It is situated next to Playa del Carmen.
Holes: 18
Green Fees: $
Cart Fee: $
Club Rental Fees: $
Caddy: Mandatory
Tennis
Number of Courts: 3
Outdoor Courts: 3
Lighted Courts: 3
Court Fee: free
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Additional Charge
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Other Sports: Archery, Beach Volleyball, Dive Shop with PADI-certified instruction.
Health Club / Spa
Jacuzzi: Complimentary
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Ocean Maya Royale is an All-Inclusive beachfront resort surrounded by extensive tropical landscaping of hibiscus and bougainvillea. Each of the 320 air-conditioned rooms is housed within a two-story bungalow unit, with eight rooms per bungalow. Guests will find themselves captivated by the dazzling landscape of the surrounding garden areas, while the wide selection of land and water sports is sure to please. Other features include nightly entertainment, domestic brand drinks. Beach: The property is situated on a long stretch of sheltered white sand. Check-in: 3:00 pm
Check-out: 12 noon
Total Rooms: 320
Year Opened: 1998 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No Spring Breakers. Imported drinks are not included with the All-Inclusive Plan. Men are required to wear pants for dinner dining at the main buffet and all A La carte restaurants.
ROOM TYPES
DELUXE ROOM
King or 2 queen beds, balcony or terrace, garden or sea view. Modern and elegant decoration with all of the comforts. Sofa-bed (single or double). Mini-bar restocked daily with water, soft drinks and beer. No rollaways available.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE OCEAN VIEW ROOM
Ocean view rooms with modern and elegant facilities. One king or two queen beds. Sofabed in rooms with king bed. Balcony or terrace. Free safe.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ROMANCE SUITE
Spacious room with living room overlooking the garden. King bed and sofa bed. Balcony. Bathrobe and slippers. Jacuzzi for two in bathroom. VIP bath amenities.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
PRIVILEGE JUNIOR SUTE
Private terrace, free wifi in room, welcome gift & bottle of wine per room. Special bedding, VIP Privilege amenities, mini-bar stocked daily with water, soft drinks, beer. Premium drinks available. Access to privilege concierge, lounge & private beach.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE HONEYMOON
King bed, Furnished balcony, Double jacuzzi, Garden view, Flat screen, Iron/ironing board, Mini-bar, Sitting area, Vanity mirror, Amenity kit, Welcome gift, Pillow menu, Bathrobe/slippers, Ipod docking station, No rollaways available.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
HONEYMOON JUNIOR SUITE
Exclusive and modern junior suite designed for honeymooning couples. King bed and terrace with Jacuzzi for two. Room service. Bathrobe and slippers. VIP bath amenities.
Other Amenities -
Air Conditioning
Bathtub
Shower
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
Ocean Maya Royale features 1 meal plan options:
All Meals, Drinks & Tips-All, Domestic Drinks only
There are 5 Restaurants at Ocean Maya Royale:
El Charro - Snack area from 11 a.m. to 5:30 p.m. and a Mexican a la carte restaurant from 6:30 p.m. to 10:00 p.m.
Yookoso - Japanese specialties open only for dinner from 6 p.m. to 10 p.m.
La Dolce Vita - Italian restaurant. Open for dinner from 6 p.m. to 10 p.m.
Blue Moon - International cuisine served for dinner from 6 p.m. to 10 p.m.
La Hacienda - The main buffet restaurant. Breakfast: 7 a.m. to 11 a.m. Lunch: 12:30 p.m. to 3 p.m. Dinner 6:30 p.m. to 10 p.m.
ACTIVITIES & ENTERTAINMENT
Nightly Activities & Entertainment:
Nightly Entertainment, Professional Shows in the indoor theater.
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
1090 Recommend
1090 past Apple Vacationers would recommend Ocean Maya Royale to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 5877reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Going down in service
Arek D,
Thu Dec 01 13:32:40 EST 2016
We have been there twice in last 7 months and I have express my disappointment in last visit. Don't get me wrong it's still class or two better than any European holidays we have been but in comparison to previous visit in every field there is a deterioration. Grounds still lovely still plenty of wildlife, rooms cleaned properly and every day ( that's needed when you have to bin used toilet paper not flush) but service .... Let's just say if you don't tip all the time you will feel it. Ignacio and Miguel at the pool bar are working hard no doubts but not all others do if you don't tip. Food not as good as last time. Day entertainment no change - still fun if you want to participate. Evening one lost some interesting parts like Mayan night but well at least it's not all the same. In general we got spoiled with fantastic service few months ago and they just failed to deliver the same this time. We still booked another holiday with h10 hotels just round the corner because area is just beautiful and we like water snorkeling and nature.

Lots to offer
PAL2001, Milwaukee, WI
Thu Dec 01 04:42:52 EST 2016
Very conducive to fun! Met people we will stay connected with long term...have never been this social. Biggest pitfalls were the hard sells on "not time share" and the beach was not swimmable/not crystal blue but we were happy to live in the pool with fantastic drink service from Francisco Javier...Always smiling, friendly and attentive. Good shows and good food too. If you are not nitpicking everything, you will enjoy this adult-only resort. If u want perfection, pay double to go someplace else. Dress codes were much more lax than Web site so don't overpack!

What a great place to be so friendly
forgotten69, Stockton-on-Tees, United Kingdom
Tue Nov 29 15:50:40 EST 2016
We have just come home with heavy hearts , we loved this resort the staff made it fantastic big thank you to luis , Manuel,victor and Carlos n Jesus they worked so hard to keep everyone happy ! Lovely relaxed resort ,but fun too food was fab . Drinks were plentiful . Foam party hilarious ! Restaurants on resort really good . Very friendly place to be !

Stayed for 2 weeks
mbsub, Minneapolis, Minnesota
Tue Nov 29 15:45:04 EST 2016
We had a ground floor room. It was very nice. We ate at the Asian restaurant 2 times and ate at the Hibachi part of it once.For the Hibachi part of it you have to go sign up at about 5:00pm to get in. Very good food. The pool foam party was fun. The beach there isn't real good. It is an adult only hotel so that is nice. Bar tenders were the best. Jimmy was our conseirge and was nice. Selina was our server and always made me smile. Room was always clean. Thanks everyone

the good, the bad and the manager
Maximilien F,
Tue Nov 29 14:24:06 EST 2016
I spend one week with my wife from the 19th to the 26th in this wonderful resort. The service is outstanding, the food overall is good. I´ll give it a 8/10 , except for the italian restaurant, which is absolutly amazing. The drinks and coktails were not the best I ever tried, however, the quality was much better than most all inclusive resorts I´ve been to. All was great until the hotel invited us to the Privileged Club presentation. Very interesting but not for us. I have to mention that the sales manager of this club (a mexican o latin american) is one of the most arrogant and disrespectful person I´ve ever meet. He ruined our last 2 days. I really think that the hotel needs to be more careful with its personal, specially when we are talking about public relation.



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