Cancun

Ocean Coral & Turquesa by H10


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All Inclusive    

Exceptional Values!
Extra Value: Apple Exclusive: Free non-stop transfers, $100 resort credit per room, per stay for use on spa treatments, bottle of wine, and upgrades (restrictions apply).
Honeymoon: Welcome gift, one romantic dinner for two with bottle of wine (reservations required), one room service continental breakfast morning after arrival (reservations required), and room upgrade (based on availability).
Family: Families of five may share the minimum room category with existing bedding (two adults and up to three kids 11 years and under).

This dazzling all-inclusive resort is located on a prime stretch of beachfront in the heart of the Mexican Caribbean, close to Cancun and neighboring Riviera Maya communities. With sweeping views of the Caribbean, a magnificent white-sand beach with crystalline waters, and surrounded with tropical foliage, Ocean Coral & Ocean Turquesa offers a wide range of activities for everyone, along with an assortment of services to ensure that you have an unforgettable Caribbean vacation.

The hotel offers top-notch accommodations to ensure that you have a truly captivating stay. Spacious rooms feature excellent locations with outstanding views of the ocean and Caribbean coastal vegetation. All rooms have full baths and include exclusive services.

Enjoy a variety of gastronomic fare, round-the-clock entertainment, children's programs, and Mexican hospitality. Whether it's a romantic getaway for two, a family vacation, or a self-indulging spa vacation, you'll find it here, in one all-inclusive package.

PLEASE NOTE: Currently the elevators are not working at the hotel. They are being replaced and the project is will be ongoing until 02/28/2017.
HOTEL LOCATION
Address: MUNICIPIO PUERTO MORELOS
PUERTO MORELOS
QR

MX
Local Phone: 998-287-2100
Fax: 52-998-287-2101
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Laundry / Dry Cleaning Service
Meeting Rooms
Parking
Physician on Call
Pools
Number of Pools: 4
Outdoor Pools: 4     
Swim-up Bar
4 outdoor pools and 1 children's pool
Golf: NEARBY
Holes: 0
Tennis
Number of Courts: 2
Outdoor Courts: 2
Water Sports on Site
Scuba: Additional Charge
Hobie Cats: Additional Charge
Paddle Boats: Additional Charge
Wind Surf: Additional Charge
Health Club / Spa
Jacuzzi: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Beach:
Total Rooms: 591
Year Opened: 2007 Credit Cards: Visa, Master Card
HOTEL RESTRICTIONS
Internet service and room safes available for fee. International wine list available for extra charge.
ROOM TYPES
PRIVILEGE JRS OCN
Junior Suite includes Privilege service. Offers one king or two queen beds, private terrace with Jacuzzi and ocean views, stocked minibar, free WiFi, welcome gift, personalized guest service, 24- hour room service, and exclusive private lounge.
Other Amenities -
Air Conditioning
Bathtub
Shower
Room Service
Minibar
Hair Dryer
Iron
Telephone
Television
Satellite
MASTER SUITE
This suite with a living room and separate bedroom offers Privilege service, stocked minibar, sofa bed, full bathroom and half bath, and 24-hour room service.
Other Amenities -
Air Conditioning
Bathtub
Shower
Room Service
Minibar
Hair Dryer
Iron
Telephone
Television
Satellite
HONEYMOON SUITE
Spacious honeymoon suites offer ocean views from your private balcony with a Jacuzzi tub. Enjoy 24-hour room service, butler service, and privileged amenities including a bottle of champagne, honeymoon banner, and much more.
Other Amenities -
Air Conditioning
Bathtub
Shower
Room Service
Jacuzzi
Minibar
Hair Dryer
Iron
Telephone
Television
Satellite
DELUXE JUNIOR SUITE OCEANVIEW
Spacious room with views of the sea. Includes one king or two queen beds, a stocked minibar, bathroom with shower and a separate bathtub, and room service from 11 a.m. to 11 p.m.
Other Amenities -
Air Conditioning
Bathtub
Shower
Room Service
Minibar
Hair Dryer
Iron
Telephone
Television
Satellite
DELUXE JUNIOR SUITE
Deluxe Junior Suites offers one king or two queen beds, bathroom with shower and separate bathtub, and room service from 11 a.m. to 11 p.m.
Other Amenities -
Air Conditioning
Bathtub
Shower
Room Service
Minibar
Hair Dryer
Iron
Telephone
Television
Satellite
PRIVILEGE JUNIOR SUITE
Junior Suite includes Privilege service. Offers one king or two queen beds, private terrace with Jacuzzi and pool views, stocked minibar, bathrobe and slippers, free WiFi, 24-hour room service, welcome gift, and exclusive private lounge.
Other Amenities -
Air Conditioning
Bathtub
Shower
Room Service
Minibar
Hair Dryer
Iron
Telephone
Television
Satellite
ROYAL MASTER SUITE
This suite with a living room and separate bedroom offers Privilege service, stocked minibar, sofa bed, full bathroom and half bath, and 24-hour room service.
Other Amenities -
Air Conditioning
Bathtub
Shower
Room Service
Minibar
Hair Dryer
Iron
Telephone
Television
Satellite
DINING
Ocean Coral & Turquesa by H10 features 1 meal plan options:
All Meals, Drinks & Tips
There are 9 Restaurants at Ocean Coral & Turquesa by H10:
Privelege Lounge - Fusion cuisine offered in a lounge style setting by the beach.
Route 66 - American cuisine offered out on the terrace beneath the lobby.
Ritratto d'Italia - A la carte Italian speciality restaurant. International wine list available at extra charge. Dinner service only 6:30pm to 10pm.
Hacienda Los Girasoles - A la carte Mexican speciality restaruant. International wine list availablefor extra charge. Dinner service only 6:30pm to 10pm.
Blue Moon - International and fusion cuisine offered out on the terrace beneath the lobby.
Villa Marina - Hot dogs, hamburgers, fruits, salad bar, 4 hot dishes and other snacks. Open from 10:30am to 6:30pm.
Casa del Mar - International cuisine offered out on the terrace beneath the lobby.
Sensai - 4 Tepanyake tables with grill, sushi bar, tatami section and a la carte tables. International wine list available for extra charge. Dinner service only from 6:30pm to 10:00pm. This restaurant is adults only.
Le Petit Creperie - A la carte bistro by the pool open from 6pm to 10pm.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Social activities program. Shopping Tour (once daily, reservations required & based on availability).
Nightly Activities & Entertainment:
Day and Night entertainment, night shows and exhibitions
CHILDREN'S PROGRAMS

Applicable Ages: 4-12 years old

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
3262 Recommend
3262 past Apple Vacationers would recommend Ocean Coral & Turquesa by H10 to their friends and family



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TripAdvisor Web Reviews
Based on 10893reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Will Go Again
Aldo519, Sarnia, Canada
Thu Mar 23 16:19:45 EDT 2017
We had a great time, all the staff were great and very friendly. Food was awesome. Best waiter was Ricardo, took care of us with extra care. Best entertainer was Israel, loved the beach volleyball and his sense of humour. Foam party in bar pool was cool. This was our sixth different resort vacation to Mexico, we will definitely return here. Close to airport, 25 min. Can't wait to go again.

Perfect retreat from the snow.
Paul30207, London, United Kingdom
Thu Mar 23 05:35:44 EDT 2017
Food, drink and people were great. Entertainment was second to none. No line ups for dinner. Theme parties in the pools were great. As for Cancun Adventures, false advertisement from them. Not the hotels fault but the boat trip was less then enjoyable. Left on an island for 3 hours with nothing to do. Promised it was an old fishing village, not. Shell fish served for lunch without a warning to us. Trip back..out came the requests for additional money, etc. Look around the hotel. Better options then this company.

Nice & Quite All-Inclusive Resort
Indiana H. P, Saint Paul, Minnesota
Wed Mar 22 14:02:35 EDT 2017
Great food, Great pools, Great Staff. We opted for the "Privilege" section of the resort and must say I think it's well worth it. You get top shelf liquor and a pool with restaurant bar and fine dining. Not to say that you can't get these things without the "Privilege" but you'll be standing in lines and that's just not us.

3.5 stars 8th trip to the Mayan Riviera
nicko953, Canada
Wed Mar 22 12:33:40 EDT 2017
I have no real major complaints about this resort we had a good time amenities were decent rooms were clean. My 3.5 star rating is based on the fact that we have visited many other resorts in the area and this one falls slightly short in a few areas. Other resorts I've stayed at in the area that beat this location are as follows: Grand Bahia Principe, Barcello Maya, Grand Palladium, Catalonia Yucatan, Now Jade. On the plus side the resort is quite small and easy to navigate with all the amenities in close reach. We upgraded to the privilege package which I regret because it really did not give us any sort of upgrade other than a private beach area, exclusive restaurant and top liquor. Oh yes and a tiny basically nonfunctional "hot tub" on the deck of our room. Don't waste your money on that - it's not worth it. My only other real complaint is that compared to most of the other resorts we have visited in the area the food selection is rather limited. The food is quite good overall but again very limited in variety, but we never went hungry. We found that the beach was great . If I see one more person complain about seaweed on the beach I will explode. there really wasn't very much and what was there is a natural part of the ocean. If you are looking for pristine white sandy beaches don't go to the mayan coast go to Cuba. I did quite a bit of scuba diving on this trip - the dive centre was quite good although it was very expensive. You can get a much better deal in Puerto Morellos - but you will have to deal with the inconvenience of travelling back-and-forth to the town from the resort. Like others have described there are three main pool areas. One area is for kids the other is for a mixed family crowd and right in the centre is what we called the party pool - otherwise known as the hooligan pool. It was full of drunk and horny spring breakers. I actually had one young chap full of testosterone try to pick a fight with me as I was walking by. Not cool. On another occasion when I was walking by the pool with my kids, we were subject to seeing a poor girl fall over and begin to throw up all over herself from one too many tequila poppers. I have no idea why spring breakers would come to a family resort like this - when I was that age Cancun was the party place to be. So in summary the vacation was really good we had a good time and the resort was fine but next time I know my money will be much better spent at a place like the Barcelo Maya or the Gran Bahia Principe. Those resorts or just a better bang for the buck - take it from me weve stayed in the Riviera a heck of a lot over the past 10 years.

H10 Premium Membership
lcdgt350, Camp Hill, Pennsylvania
Wed Mar 22 11:06:09 EDT 2017
I am an H10 premium member and have stayed at this resort numerous times over the years. The employees at the hotel are the best, I look forward to seeing them every year. As a member I have emailed the H10 board.sales e-mail address several times over the years with questions and have never received a reply. I offer this experience to help aid anyone who may be considering becoming a member.



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