Cancun

Ocean Coral & Turquesa by H10


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All Inclusive    

Exceptional Values!
Extra Value: Apple Exclusive: Free non-stop transfers, $100 resort credit per room, per stay for use on spa treatments, bottle of wine, and upgrades (restrictions apply).
Honeymoon: Welcome gift, one romantic dinner for two with bottle of wine (reservations required), one room service continental breakfast morning after arrival (reservations required), and room upgrade (based on availability).
Family: Families of five may share the minimum room category with existing bedding (two adults and up to three kids 11 years and under).

This dazzling all-inclusive resort is located on a prime stretch of beachfront in the heart of the Mexican Caribbean, close to Cancun and neighboring Riviera Maya communities. With sweeping views of the Caribbean, a magnificent white-sand beach with crystalline waters, and surrounded with tropical foliage, Ocean Coral & Ocean Turquesa offers a wide range of activities for everyone, along with an assortment of services to ensure that you have an unforgettable Caribbean vacation.

The hotel offers top-notch accommodations to ensure that you have a truly captivating stay. Spacious rooms feature excellent locations with outstanding views of the ocean and Caribbean coastal vegetation. All rooms have full baths and include exclusive services.

Enjoy a variety of gastronomic fare, round-the-clock entertainment, children's programs, and Mexican hospitality. Whether it's a romantic getaway for two, a family vacation, or a self-indulging spa vacation, you'll find it here, in one all-inclusive package.

PLEASE NOTE: Currently the elevators are not working at the hotel. They are being replaced and the project is will be ongoing until 02/28/2017.
HOTEL LOCATION
Address: MUNICIPIO PUERTO MORELOS
PUERTO MORELOS
QR

MX
Local Phone: 998-287-2100
Fax: 52-998-287-2101
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Laundry / Dry Cleaning Service
Meeting Rooms
Parking
Physician on Call
Pools
Number of Pools: 4
Outdoor Pools: 4     
Swim-up Bar
4 outdoor pools and 1 children's pool
Golf: NEARBY
Holes: 0
Tennis
Number of Courts: 2
Outdoor Courts: 2
Water Sports on Site
Scuba: Additional Charge
Hobie Cats: Additional Charge
Paddle Boats: Additional Charge
Wind Surf: Additional Charge
Health Club / Spa
Jacuzzi: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Beach:
Total Rooms: 591
Year Opened: 2007 Credit Cards: Visa, Master Card
HOTEL RESTRICTIONS
Internet service and room safes available for fee. International wine list available for extra charge.
ROOM TYPES
PRIVILEGE JRS OCN
Junior Suite includes Privilege service. Offers one king or two double beds, private terrace with Jacuzzi and ocean views, stocked minibar, free WiFi, welcome gift, personalized guest service, 24- hour room service, and exclusive private lounge.
Other Amenities -
Air Conditioning
Bathtub
Shower
Room Service
Minibar
Hair Dryer
Iron
Telephone
Television
Satellite
MASTER SUITE
This suite with a living room and separate bedroom offers Privilege service, stocked minibar, sofa bed, full bathroom and half bath, and 24-hour room service.
Other Amenities -
Air Conditioning
Bathtub
Shower
Room Service
Minibar
Hair Dryer
Iron
Telephone
Television
Satellite
HONEYMOON SUITE
Spacious honeymoon suites offer ocean views from your private balcony with a Jacuzzi tub. Enjoy 24-hour room service, butler service, and privileged amenities including a bottle of champagne, honeymoon banner, and much more.
Other Amenities -
Air Conditioning
Bathtub
Shower
Room Service
Jacuzzi
Minibar
Hair Dryer
Iron
Telephone
Television
Satellite
DELUXE JUNIOR SUITE OCEANVIEW
Spacious room with views of the sea. Includes one king or two double beds, a stocked minibar, bathroom with shower and a separate bathtub, and room service from 11 a.m. to 11 p.m.
Other Amenities -
Air Conditioning
Bathtub
Shower
Room Service
Minibar
Hair Dryer
Iron
Telephone
Television
Satellite
DELUXE JUNIOR SUITE
Deluxe Junior Suites offers one king or two double beds, bathroom with shower and separate bathtub, and room service from 11 a.m. to 11 p.m.
Other Amenities -
Air Conditioning
Bathtub
Shower
Room Service
Minibar
Hair Dryer
Iron
Telephone
Television
Satellite
PRIVILEGE JUNIOR SUITE
Junior Suite includes Privilege service. Offers one king or two double beds, private terrace with Jacuzzi and pool views, stocked minibar, bathrobe and slippers, free WiFi, 24-hour room service, welcome gift, and exclusive private lounge.
Other Amenities -
Air Conditioning
Bathtub
Shower
Room Service
Minibar
Hair Dryer
Iron
Telephone
Television
Satellite
ROYAL MASTER SUITE
This suite with a living room and separate bedroom offers Privilege service, stocked minibar, sofa bed, full bathroom and half bath, and 24-hour room service.
Other Amenities -
Air Conditioning
Bathtub
Shower
Room Service
Minibar
Hair Dryer
Iron
Telephone
Television
Satellite
DINING
Ocean Coral & Turquesa by H10 features 1 meal plan options:
All Meals, Drinks & Tips
There are 9 Restaurants at Ocean Coral & Turquesa by H10:
Ritratto d'Italia - A la carte Italian speciality restaurant. International wine list available at extra charge. Dinner service only 6:30pm to 10pm.
Hacienda Los Girasoles - A la carte Mexican speciality restaruant. International wine list availablefor extra charge. Dinner service only 6:30pm to 10pm.
Blue Moon - International and fusion cuisine offered out on the terrace beneath the lobby.
Villa Marina - Hot dogs, hamburgers, fruits, salad bar, 4 hot dishes and other snacks. Open from 10:30am to 6:30pm.
Casa del Mar - International cuisine offered out on the terrace beneath the lobby.
Sensai - 4 Tepanyake tables with grill, sushi bar, tatami section and a la carte tables. International wine list available for extra charge. Dinner service only from 6:30pm to 10:00pm. This restaurant is adults only.
Le Petit Creperie - A la carte bistro by the pool open from 6pm to 10pm.
Privelege Lounge - Fusion cuisine offered in a lounge style setting by the beach.
Route 66 - American cuisine offered out on the terrace beneath the lobby.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Social activities program. Shopping Tour (once daily, reservations required & based on availability).
Nightly Activities & Entertainment:
Day and Night entertainment, night shows and exhibitions
CHILDREN'S PROGRAMS

Applicable Ages: 4-12 years old

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
3262 Recommend
3262 past Apple Vacationers would recommend Ocean Coral & Turquesa by H10 to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 11438reviews
What to expect
Location
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Value



TripAdvisor Traveller Reviews
Chichen Itza, Speedboats, Jeep ride through the Caves.
travel_agentAtlanta, Atlanta
Wed Aug 16 13:17:27 EDT 2017
Chicen Itza was spectacular ! The natural Sinkhole etc, How exhilarating! Be sure to accept the umbrella offered by the Tour Guide..and take that bottle of water. The speed boat at the Cancun Harbour was great; it's a 50 minute ride with a 15 minute break for a bottle of water. You do the driving ! 2 to a boat. The jeep ride at Xplorer through the caves was so exciting...it was pouring down rain and it added to the excitement. Again, you do the driving..it's about 45 minutes of winding, curving and roller coaster style ride.

Amazing trip to this beautiful resort
kncashetta, Northport, New York
Wed Aug 16 11:55:45 EDT 2017
This trip was so much better than I could have imagined. Sometimes on websites the rooms looked outdated, but I was pleasantly surprised when we arrived. Every employee is so welcoming and great. The bartenders Franki and Angel were our favorite. They would always talk with us and made us great drinks. The pools were so nice, and the staff around the pool is so fun, there are activities all day long. The beach is beautiful, and they try to get up all the seaweed. Overall would come back here 100 times more. The Japanese restaurant was also amazing. I was skeptical after reading some reviews, but after going here, I can't even understand what anyone had a problem with. We are a young couple and we had an amazing time here. Arrived early, room was ready early, check in and check out were a breeze. Also enjoyed the food.

Staff treated us like royalty...... a special thanx to Danny Suacedo for all his help !!!
smartinez33, Gibsonburg, Ohio
Wed Aug 16 03:03:57 EDT 2017
One of the best vacations ever!! Room service, bar tenders, bellman and pool staff were excellent ! They kept the place running like a well oiled machine! Daily entertainment/activities were also good.

Almost 5 stars but the checkout was horrible
trekingirl, Austin, Texas
Tue Aug 15 16:30:21 EDT 2017
Loved the food, and drinks, and the great service. So great we started tipping about the 4th day even though it wasn't expected. Next thing we know, drinks start arriving just as we are getting ready to order another round. Every other round or so included a round of shots without having to ask. The room service was excellent. Service at the beach a little slow but they'll bring you 2 drinks at a time do we never went thirsty. EVER! The restaurants could crank the AC down a notch but you get used to the muggy in a day or too. Ask to sit at a table under a vent if you're really bothered. The room was comfy. Bed firm. Lots and Lots of pillows. Good water pressure and makeup lighting. Room safe was nice. I left out meds and other valuables occasionally with no problems or theft. Room had a dehumidifier. We dumped it daily since the maid didn't. not a big deal. Takes 10 seconds. Nice balcony. Only bad thing, no dresser drawers or line to hang wet suits. Entertainment much better than most Riviera/Cancun resorts. Prepare for loud music and party by day and night. This is a fun resort, not an old folks home. If you're an early to bed type, bring earplugs. Nice beach. who cares about a little seaweed? Swim out past it or find a chair to lounge in. Lots of pools. Only problem is people are allowed and do bring their toddlers to the pool with the swim up bar. They get wasted. They're not watching their kids. The kids are on the bar stools taking up adult space. They should bring their kids to the kid pool which is just as nice and they can get just as drunk there too. Check in easy. Check out bad. They had our rooms mixed up and spa charges we did not make were charged to our room. Thankfully we knew the room number these people were in and after 20 minutes issue was resolved. Then came the all inclusive fee. We paid at check in and they wanted another $1,115 USD at check out. I had my receipt handy. Problem solved. But still, trying to check out and being told we owed another $1355 USD really ticked me off. We didn't even get an apology. Shame on them. Go here. You'll have a great time but save every receipt for every purchase from salon to gift shop and charge nothing to your room. We go to the area often. We might or might not be back to this resort. It was one of our favorites. We had a blast! except for the check out. Oh and the elevators don't work but who cares? Its not that many stairs. Valets will carry your bags and its a big mega place. You're walking anyways.

Stayed at Ocean Coral for weeks on our honeymoon
keiranlander, Edinburgh, United Kingdom
Tue Aug 15 07:09:35 EDT 2017
Arrived at the hotel to find we had been upgraded to a room with a sea view. There was wine and sweet treats left as well as one romantic breakfast and dinner for us to book at any time during our stay (this usually costs extra). The accommodation was first class and exceptionally clean - I couldn't fault it. A special mention for the pool side waitress Gabriela Castillo, her welcoming manner and first class service made our trip here all the more worth while. Although all the staff are very helpful, Gabriela for us really stood out and for that we are greatly appreciative. Thanks for all you done for us during our stay here Gabriela, you really were excellent! Chelsea & Keiran, Scotland.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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