Cancun

Ocean Coral & Turquesa by H10


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All Inclusive    

2019 Exceptional Values
Honeymoon: Welcome gift, one romantic dinner for two with bottle of wine (reservations required), one room service continental breakfast morning after arrival (reservations required), and room upgrade (based on availability).
Family: Families of five may share the minimum room category with existing bedding (two adults and up to three kids 11 & under).

This dazzling all-inclusive resort is located on a prime stretch of beachfront in the heart of the Mexican Caribbean, close to Cancun and neighboring Riviera Maya communities. With sweeping views of the Caribbean, a magnificent white-sand beach with crystalline waters, and surrounded with tropical foliage, Ocean Coral & Ocean Turquesa offers a wide range of activities for everyone, along with an assortment of services to ensure that you have an unforgettable Caribbean vacation.

The hotel offers top-notch accommodations to ensure that you have a truly captivating stay. Spacious rooms feature excellent locations with outstanding views of the ocean and Caribbean coastal vegetation. All rooms have full baths and include exclusive services.

Enjoy a variety of gastronomic fare, round-the-clock entertainment, children's programs, and Mexican hospitality. Whether it's a romantic getaway for two, a family vacation, or a self-indulging spa vacation, you'll find it here, in one all-inclusive package.
HOTEL LOCATION
Address: MUNICIPIO PUERTO MORELOS
PUERTO MORELOS
QR

MX
Local Phone: 998-287-2100
Fax: 52-998-287-2101
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Laundry / Dry Cleaning Service
Meeting Rooms
Parking
Physician on Call
Pools
Number of Pools: 4
Outdoor Pools: 4     
Swim-up Bar
4 outdoor pools and 1 children's pool
Golf: NEARBY
Holes: 0
Tennis
Number of Courts: 2
Outdoor Courts: 2
Water Sports on Site
Scuba: Additional Charge
Hobie Cats: Additional Charge
Paddle Boats: Additional Charge
Wind Surf: Additional Charge
Health Club / Spa
Jacuzzi: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Beach:
Total Rooms: 591
Year Opened: 2007 Credit Cards: Visa, Master Card
HOTEL RESTRICTIONS
International wine list available for a fee. Guests will be charged a Municipality of Benito Juarez Eco Tax of 24.00 Mexico Pesos per room per night upon check-in or check-out at hotel.
ROOM TYPES
PRIVILEGE JRS OCN
Junior Suite includes Privilege service. Offers one king or two double beds, private terrace with Jacuzzi and ocean views, stocked minibar, free WiFi, welcome gift, personalized guest service, 24- hour room service, and exclusive private lounge.
Other Amenities -
Air Conditioning
Bathtub
Shower
Room Service
Minibar
Hair Dryer
Iron
Telephone
Television
Satellite
MASTER SUITE
This suite with a living room and separate bedroom offers Privilege service, stocked minibar, sofa bed, full bathroom and half bath, and 24-hour room service.
Other Amenities -
Air Conditioning
Bathtub
Shower
Room Service
Minibar
Hair Dryer
Iron
Telephone
Television
Satellite
HONEYMOON SUITE
Spacious honeymoon suites offer ocean views from your private balcony with a Jacuzzi tub. Enjoy 24-hour room service, butler service, and privileged amenities including a bottle of champagne, honeymoon banner, and much more.
Other Amenities -
Air Conditioning
Bathtub
Shower
Room Service
Jacuzzi
Minibar
Hair Dryer
Iron
Telephone
Television
Satellite
DELUXE JUNIOR SUITE OCEANVIEW
Spacious room with views of the sea. Includes one king or two double beds, a stocked minibar, bathroom with shower and a separate bathtub, and room service from 11 a.m. to 11 p.m.
Other Amenities -
Air Conditioning
Bathtub
Shower
Room Service
Minibar
Hair Dryer
Iron
Telephone
Television
Satellite
DELUXE JUNIOR SUITE
Deluxe Junior Suites offers one king or two double beds, bathroom with shower and separate bathtub, and room service from 11 a.m. to 11 p.m.
Other Amenities -
Air Conditioning
Bathtub
Shower
Room Service
Minibar
Hair Dryer
Iron
Telephone
Television
Satellite
PRIVILEGE JUNIOR SUITE
Junior Suite includes Privilege service. Offers one king or two double beds, private terrace with Jacuzzi and pool views, stocked minibar, bathrobe and slippers, free WiFi, 24-hour room service, welcome gift, and exclusive private lounge.
Other Amenities -
Air Conditioning
Bathtub
Shower
Room Service
Minibar
Hair Dryer
Iron
Telephone
Television
Satellite
ROYAL MASTER SUITE
This suite with a living room and separate bedroom offers Privilege service, stocked minibar, sofa bed, full bathroom and half bath, and 24-hour room service.
Other Amenities -
Air Conditioning
Bathtub
Shower
Room Service
Minibar
Hair Dryer
Iron
Telephone
Television
Satellite

OTHER INFO
Internet service and room safes available for fee.
DINING
Ocean Coral & Turquesa by H10 features 1 meal plan options:
All Meals, Drinks & Tips
There are 9 Restaurants at Ocean Coral & Turquesa by H10:
Ritratto d'Italia - A la carte Italian speciality restaurant. International wine list available at extra charge. Dinner service only 6:30pm to 10pm.
Hacienda Los Girasoles - A la carte Mexican speciality restaruant. International wine list availablefor extra charge. Dinner service only 6:30pm to 10pm.
Blue Moon - International and fusion cuisine offered out on the terrace beneath the lobby.
Villa Marina - Hot dogs, hamburgers, fruits, salad bar, 4 hot dishes and other snacks. Open from 10:30am to 6:30pm.
Casa del Mar - International cuisine offered out on the terrace beneath the lobby.
Sensai - 4 Tepanyake tables with grill, sushi bar, tatami section and a la carte tables. International wine list available for extra charge. Dinner service only from 6:30pm to 10:00pm. This restaurant is adults only.
Le Petit Creperie - A la carte bistro by the pool open from 6pm to 10pm.
Privelege Lounge - Fusion cuisine offered in a lounge style setting by the beach.
Route 66 - American cuisine offered out on the terrace beneath the lobby.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Social activities program. Shopping Tour (once daily, reservations required & based on availability).
Nightly Activities & Entertainment:
Day and Night entertainment, night shows and exhibitions
CHILDREN'S PROGRAMS

Applicable Ages: 4-12 years old

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
3262 Recommend
3262 past Apple Vacationers would recommend Ocean Coral & Turquesa by H10 to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 13302reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Ocean coral and turquesa
ANTHONY B.
Jan 07 2019
Excellent service, entertainment, food, drinks, activities. We would definitely return. Our group of 7 were all very pleased and had lots of fun! Two small criticismsOur rooms were not always made up but when it was brought to the attention of guest services it was immediately taken care of. Lots of seaweed on the beach which staff tried to take of daily and it did not keep Us off the beach! Excellent resort and a great time!
Customer Rating: 

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DARCIE A.
Jan 04 2019
Pablo and Lenin at the pool bar made our trip so much fun.
Customer Rating: 

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Holiday vacation
TINA K.
Jan 02 2019
The check in was horrible. Took over 3 hours and our room was wrong then we had to get our own luggage from one place to the next. Rooms Were dated and bathrooms were awful
Customer Rating: 

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Good Trip
BRITNEY H.
Dec 17 2018
Transportation to and from the hotel was great, super close to the airport, no issues there. Check in went fine, although we paid more for an ocean view. We could see the ocean from out room but it was so FAR away. Later learned that there is a difference between ocean view and ocean front. Ocean front was not an option we we booked only ocean view. Dropped of stuff off at the room which was nice. Went to buffet close to the pool/beach which had a wide variety of food that was all good. First day was great, just laid around on the beach or by the pool. Reservations for dinner must be made one day in advance so do this upon check in. Nightly entertainment was fun. Sales pitch wasn't terrible gets and you $100 voucher for spa, excursions or shopping for which we had massages. Overall, it was a good trip.
Customer Rating: 

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Beautiful resort in an excellent location
ANNA L.
Dec 06 2018
The resort is beautifully laid out. There is a very nice verity of excellence quality food. The staff are extremely friendly and helpful. We experienced the spa and you cant even be. Lose to the quality and prices in the states. There is plenty of space for vacationers that want quiet and those that just want a quiet relaxing time
Customer Rating: 

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Suggestion
DAVID A.
Nov 27 2018
During check-ins if a large group is checking in maybe one concierge should be dedicated to the guests who are not part of the large group that way they are not stuck close to two hours standing in line waiting to check in
Customer Rating: 

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Good resort
KRISTA W.
Nov 08 2018
This resort is small and everything is close together which is nice. Great swimming pools and pool activities are good if you participate. Food was good and several restaurants to choose from. The beach is very good and swim able with lots of chairs. The seaweed is still a problem but they have a tractor that clears the seaweed a couple of times a day. Are sure you take plenty of small bills because they wont break a $20. So the employees didnt get the tips they deserved. Also it costs $40 for a taxi to Playa for shopping by taxi. Let the bellman show you to your room so you dont get hounded by the timeshare employees who are on you the minute you check in.
Customer Rating: 

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Great Value!
GARY C.
Nov 04 2018
This is our 2nd time to this hotel. Great food and cleanliness of hotel and property.
Customer Rating: 

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Be on the look out for time wasting "offers"
JUAN S.
Sep 07 2018
This was a good hotel, but as ALWAYS now adays in these Riviera Maya all-inclusive resort, you are almost forced to meet with a 'concierge' to be advised of the hotel services. No matter how you slice it, this is nothing but a high pressure sales opportunity for the hotel to rope you into some VIP future service. Very annoying and transparent. Not only are their tactics right out of Death Of A Salesman's 1980's theme, but are really worthless. Say NO and move on. Believe me, you will find your room, the pools and the restaurants without any of their "help".
Customer Rating: 

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Apple vacations are relaxing and stress free.
SCOTT P.
Sep 02 2018
Our experience with Apple Vacations was awesome. All Apple representatives were attentive and very helpful, from the representative that booked our vacation to the representative at the airport. The all inclusive resort was spectacular. Met and exceeded all our expectations. Thank you for a wonderful vacation.
Customer Rating: 

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Turquesa water missing
JOSEPHINE S.
Aug 27 2018
Beautiful hotel in all aspects. Unfortunately, turqoise waters were mucky and full of slimy seaweed.
Customer Rating: 

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TripAdvisor Traveller Reviews
Booking in a hurry not a good idea.
2purple, St. Albert, Canada
Wed Jan 16 05:37:01 EST 2019
The lobby is spacious and airy. Ample refreshments all around. Evening live lounge singers enjoyable.Most of the staff are wonderful with a capital W! They took very good care of us. Special thanks to Angel who was above and beyond with his care, even finding us a better room. (Renovations in progress). The food is good, though Average. The beach is very small and there was too much seaweed to swim. There are plenty of pools. Evening entertainment most nights. The show “Grease” was very well done in the theatre. Don’t be fooled by all the folk in the lobby, some are not staff, just ‘fishing’. Don’t understand why the hotel allows it, but this is Mexico after all.Thanks to Air Transat who took good care of us when flight cancelled.

Your Daisy Club Team
Maddison D,
Wed Jan 16 05:30:04 EST 2019
Indy, Mariana & Miriam were absolutely wonderful. My daughter Alexia wanted to spend every day at the daisy club with them and I had never felt more comfortable leaving her there. The ladies were amazing with all of the kids, they always had fun activities planned for the kids keeping them busy and entertained. I cant thank them enough!!

Love this place!!!!!
Eknight12,
Tue Jan 15 16:01:04 EST 2019
Seriously!!!! This place beats all expectations, we’re at los girasoles and Galdino(the supervisor) IS THE BEST! He gave us a special blend of peanut butter tequila (I’m not a tequila drinker) and let me tell ya, it’s amazing!!!!!!!! Very attentive and funny, couldn’t be happier with every detail!!

Great place for sun and fun!
Gerald C, Welland
Tue Jan 15 10:31:57 EST 2019
This resort is beautiful without being too ostentatious, which would make us feel uncomfortable. The best feature is the friendliness of the staff and their attentiveness in helping in any way they can. I experienced a personal health issue while at the resort and was well supported by their in-house doctor as well as the other staff, which relieved the tension I was under.

Fantastic Vacation!
jrall1993,
Tue Jan 15 09:51:35 EST 2019
My wife and I have traveled to OCT twice now. Once with our three girls and another time just the two of us. We highly enjoyed ourselves on both occasions. My kids loved swiming in the large pools and eating in the buffet. My wife and I spent quite a bit of time at the pool bar and basking in the sun. The bar tenders and activity staff are always on the ball and keeping people entertained. We are RCI members and bought our first package one our initial visit to OCT. The next time down we decided to upgrade our package and do not regret our decision. The grounds are beautifully kept and quite peaceful to roam around with during the day and evening. We can't wait to return to this resort for another trip.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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