Cancun

Ocean Coral & Turquesa by H10


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All Inclusive    

2019 Exceptional Values
Honeymoon: Welcome gift, one romantic dinner for two with bottle of wine (reservations required), one room service continental breakfast morning after arrival (reservations required), and room upgrade (based on availability).
Family: Families of five may share the minimum room category with existing bedding (two adults and up to three kids 11 & under).

This dazzling all-inclusive resort is located on a prime stretch of beachfront in the heart of the Mexican Caribbean, close to Cancun and neighboring Riviera Maya communities. With sweeping views of the Caribbean, a magnificent white-sand beach with crystalline waters, and surrounded with tropical foliage, Ocean Coral & Ocean Turquesa offers a wide range of activities for everyone, along with an assortment of services to ensure that you have an unforgettable Caribbean vacation.

The hotel offers top-notch accommodations to ensure that you have a truly captivating stay. Spacious rooms feature excellent locations with outstanding views of the ocean and Caribbean coastal vegetation. All rooms have full baths and include exclusive services.

Enjoy a variety of gastronomic fare, round-the-clock entertainment, children's programs, and Mexican hospitality. Whether it's a romantic getaway for two, a family vacation, or a self-indulging spa vacation, you'll find it here, in one all-inclusive package.
HOTEL LOCATION
Address: MUNICIPIO PUERTO MORELOS
PUERTO MORELOS
QR

MX
Local Phone: 998-287-2100
Fax: 52-998-287-2101
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Laundry / Dry Cleaning Service
Meeting Rooms
Parking
Physician on Call
Pools
Number of Pools: 4
Outdoor Pools: 4     
Swim-up Bar
4 outdoor pools and 1 children's pool
Golf: NEARBY
Holes: 0
Tennis
Number of Courts: 2
Outdoor Courts: 2
Water Sports on Site
Scuba: Additional Charge
Hobie Cats: Additional Charge
Paddle Boats: Additional Charge
Wind Surf: Additional Charge
Health Club / Spa
Jacuzzi: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Beach:
Total Rooms: 591
Year Opened: 2007 Credit Cards: Visa, Master Card
HOTEL RESTRICTIONS
International wine list available for a fee. Guests will be charged a Municipality of Tulum Eco Tax of 25.29 Mexico Pesos per room per night upon check-in or check-out at hotel.
ROOM TYPES
PRIVILEGE JRS OCN
Junior Suite includes Privilege service. Offers one king or two double beds, private terrace with Jacuzzi and ocean views, stocked minibar, free WiFi, welcome gift, personalized guest service, 24- hour room service, and exclusive private lounge.
Other Amenities -
Air Conditioning
Bathtub
Shower
Room Service
Minibar
Hair Dryer
Iron
Telephone
Television
Satellite
MASTER SUITE
This suite with a living room and separate bedroom offers Privilege service, stocked minibar, sofa bed, full bathroom and half bath, and 24-hour room service.
Other Amenities -
Air Conditioning
Bathtub
Shower
Room Service
Minibar
Hair Dryer
Iron
Telephone
Television
Satellite
HONEYMOON SUITE
Spacious honeymoon suites offer ocean views from your private balcony with a Jacuzzi tub. Enjoy 24-hour room service, butler service, and privileged amenities including a bottle of champagne, honeymoon banner, and much more.
Other Amenities -
Air Conditioning
Bathtub
Shower
Room Service
Jacuzzi
Minibar
Hair Dryer
Iron
Telephone
Television
Satellite
DELUXE JUNIOR SUITE OCEANVIEW
Spacious room with views of the sea. Includes one king or two double beds, a stocked minibar, bathroom with shower and a separate bathtub, and room service from 11 a.m. to 11 p.m.
Other Amenities -
Air Conditioning
Bathtub
Shower
Room Service
Minibar
Hair Dryer
Iron
Telephone
Television
Satellite
DELUXE JUNIOR SUITE
Deluxe Junior Suites offers one king or two double beds, bathroom with shower and separate bathtub, and room service from 11 a.m. to 11 p.m.
Other Amenities -
Air Conditioning
Bathtub
Shower
Room Service
Minibar
Hair Dryer
Iron
Telephone
Television
Satellite
PRIVILEGE JUNIOR SUITE
Junior Suite includes Privilege service. Offers one king or two double beds, private terrace with Jacuzzi and pool views, stocked minibar, bathrobe and slippers, free WiFi, 24-hour room service, welcome gift, and exclusive private lounge.
Other Amenities -
Air Conditioning
Bathtub
Shower
Room Service
Minibar
Hair Dryer
Iron
Telephone
Television
Satellite
ROYAL MASTER SUITE
This suite with a living room and separate bedroom offers Privilege service, stocked minibar, sofa bed, full bathroom and half bath, and 24-hour room service.
Other Amenities -
Air Conditioning
Bathtub
Shower
Room Service
Minibar
Hair Dryer
Iron
Telephone
Television
Satellite

OTHER INFO
Internet service and room safes available for fee.
DINING
Ocean Coral & Turquesa by H10 features 1 meal plan options:
All Meals, Drinks & Tips
There are 9 Restaurants at Ocean Coral & Turquesa by H10:
Ritratto d'Italia - A la carte Italian speciality restaurant. International wine list available at extra charge. Dinner service only 6:30pm to 10pm.
Hacienda Los Girasoles - A la carte Mexican speciality restaruant. International wine list availablefor extra charge. Dinner service only 6:30pm to 10pm.
Blue Moon - International and fusion cuisine offered out on the terrace beneath the lobby.
Villa Marina - Hot dogs, hamburgers, fruits, salad bar, 4 hot dishes and other snacks. Open from 10:30am to 6:30pm.
Casa del Mar - International cuisine offered out on the terrace beneath the lobby.
Sensai - 4 Tepanyake tables with grill, sushi bar, tatami section and a la carte tables. International wine list available for extra charge. Dinner service only from 6:30pm to 10:00pm. This restaurant is adults only.
Le Petit Creperie - A la carte bistro by the pool open from 6pm to 10pm.
Privelege Lounge - Fusion cuisine offered in a lounge style setting by the beach.
Route 66 - American cuisine offered out on the terrace beneath the lobby.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Social activities program. Shopping Tour (once daily, reservations required & based on availability).
Nightly Activities & Entertainment:
Day and Night entertainment, night shows and exhibitions
CHILDREN'S PROGRAMS

Applicable Ages: 4-12 years old

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
3262 Recommend
3262 past Apple Vacationers would recommend Ocean Coral & Turquesa by H10 to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 13748reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
MARTIN L.
Mar 18 2019
They should enforce the saving of lounge chairs by the pool. Many people reserve them and never show up.
Customer Rating: 

Lived up to all our expectations
JAMES R.
Mar 07 2019
Our ocean view room was wonderful with a spectacular view of the ocean. The staff were friendly and efficient, Especially Elizabeth and Alberto at breakfast and lunch. Both friendly, efficient and always helpful. Would definitely recommend this hotel. It did surprise us that the Mexican Restaurant was our least favorite, but the other restaurants made up for it. Mike's coffee was a pleasant treat as was the ice cream shop.
Customer Rating: 

Mostly all good
DAVID S.
Feb 28 2019
I didn't like the continuous attempts to sell us into a time-share arrangement during our entire stay. Also, their "coffee shop" didn't open until 8 AM. What good is that?
Customer Rating: 

Our 6th visit to this hotel with Apple
DEBRA R.
Feb 27 2019
We have enjoyed this hotel and Apple has given us a good deal each year.
Customer Rating: 

Resort was ok. Not good, not bad.
ANDREW J.
Feb 24 2019
Good resort. Nice pools and beach. Food was pretty terrible.
Customer Rating: 

Worst vacation ever.
MATTHEW C.
Feb 20 2019
Ocean water was brown and no one was awimming in it. Deliveries all day and night outside our room. Beach chairs were the worst ive ever seen. Will not be going back ever.
Customer Rating: 

4TH TRIP
DAVID E.
Feb 20 2019
This was our 4th trip to Ocean Coral and it was still just as good as the 1st. Service was great. Rooms are comfortable and well appointed. We are already looking forward to our next trip back!
Customer Rating: 

good employees, good food, brown ocean
JEREMY B.
Feb 20 2019
Staff was more than great, hotel and food was good. a lot of seaweed and the water at the beach was brown, not sure if that is common for February.
Customer Rating: 

Amazing resort!
THOMAS D.
Feb 20 2019
I loved Ocean Coral and Turquesa. The staff are amazing, the food wonderful. This is a wonderful place to vacation. We are so very happy and can't wait to go again.
Customer Rating: 

Beautiful beach, pool area, and fun for all ages!
JODIE W.
Feb 07 2019
The hotel staff was very accommodating and friendly. There are different pools for different purposes... the party pool, the relaxing pool, and the kids pool. There is also a VIP pool (for an upgrade of 75.00 per day (totally not worth it). The food was great! The service was outstanding! I would suggest this location to anyone, as it accommodates so many preferences! Great value, too!
Customer Rating: 

Los Morelos
DOUGLAS V.
Feb 06 2019
Pool was very cold and the entertainment was too late in the evening. It should have been at 8:30 rather than 9:30. Otherwise the hotel is well worth the money and everyone was extremely courteous and friendly.
Customer Rating: 

TripAdvisor Traveller Reviews
Wonderful Vacation!
marcY6814WG, Blanchardville, Wisconsin
Thu Mar 21 18:30:34 EDT 2019
We just returned from our first vacation to OCT and had an absolutely amazing time. Check in was so quick and after a long day of airport delays we were pleasantly surprised to see we were upgraded from a Privilege Junior Suite to a Privilege Master Suite. The ala carte restaurants were all great but our favorite for breakfast was hands down the Privilege Lounge. Our favorite for lunch was the Creperie (spring salad, sandwiches and dessert crepes kept us coming back throughout our stay) and our favorite dinner was the Sensai with their great show and menu. The accommodations were superb but the best part was the staff. Special shout out to Frankie Rosendo at the Lobby Bar (BEST bartender!), Ricardo at the Privilege Pool (BEST Poolside Waiter) and Luis, our concierge was there to assist with our every request. Personally we were happy with the Privilege upgrade and would book as Privilege again but definitely not necessary to enjoy your vacation. Thank you OCT for such a memorable vacation... we will definitely be back!

Hervey is muy buen
Danica V,
Thu Mar 21 14:43:32 EDT 2019
I love the hotel the food is great and the activities are awesome hervey and the entertainment staff is so much fun, the beach 🏖 is so clean and the pool is so pretty l will going back next year for sure

I like the resort and hervey is so much fun!!!
Anon68771,
Thu Mar 21 14:37:18 EDT 2019
Great resort! Very clean and friendly people. Beautiful beach, great activities. Hervey is the best!! The restaurants are outstanding and beautiful. There is games for the kids and adults by the poolside. Also there are romantic dinners for the couples. I would totally recommend to my friends and family or anyone who is thinking about coming. •I SAY YES!!!•

We spent two weeks at this resort which was very good
Jan R,
Thu Mar 21 08:45:01 EDT 2019
Helpful staff, and we had a lovely room overlooking the Caribbean. Aurelio (Odiss) who was a H10 Concierge was very friendly, always had a smile and was a very helpful guy, and so was his wife Adrianne.

Beach Concierge
Nebsport, Fermont
Thu Mar 21 08:37:53 EDT 2019
Jose Luis Cen was awesome from day one until the end of our trip! Jose goes out of his way to assure everything is excellent while down on the beach and at the Privilege pool! So friendly, getting us set up each day at our spot of choice! Thanks to Jose!



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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