Punta Cana

Occidental Punta Cana


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All Inclusive    

The all-inclusive Occidental Punta Cana sits on Bavaro Beach, the best stretch of white sand in Punta Cana. Known for lush coconut groves and the dazzling Caribbean Sea, there's no better destination in the Dominican Republic. The open areas are spacious, with two enormous, lake-sized pools featuring isles of tropical foliage. This resort is ideal for families, couples, and newlyweds seeking to combine rest and relaxation with fun and entertainment.

Dining venues are plentiful with 10 restaurants (both a la carte and buffets) offering an array of sumptuous choices and themes. You'll notice details in decor pertaining to each restaurant's ethnic inspiration. Another unique feature is an upper-esplanade of open-air kiosks with tacos and ice cream, snacks, and samplings of Brazilian meats. A large terrace with tables and chairs overlooks the entire resort.

Enjoy unlimited beverages in seven bars, and non-stop activities around the resort. Tennis, water and land aerobics, volleyball, water polo, a scuba clinic, and non-motorized watersports are available. Lounge at the three pools and swim-up bar while kids are busy at the Kids' Club (ages 4-12).

Upgrade to the Royal Club for more exclusive room accommodations and VIP services.

Find more information about Occidental Hotels & Resorts.

Learn more about Punta Cana.
HOTEL LOCATION
Address:
PUNTA CANA


DR
Local Phone: 809-221-8787
Fax: 809-221-8790
HOTEL FACILITIES
Boutique Shops
Business Services
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Pools
Number of Pools: 3
Outdoor Pools: 3     
Swim-up Bar
There are two gigantic lake-shaped swimming pools resting beneath the sway of towering palms, where guests have access to chaise lounges and towel service (chaise lounges and towel service are available at the beach, as well).
Golf: NEARBY
Cocotal Golf & Country Club
There is an 18 and a 9 hole course with driving range, pro-shop, rental equipment andgolf academy (tee times between 8 am and 3 pm).The 18-hole measures 7285 from the Gold, 6855 from the Blue and 6448 from the White.
Holes: 27
Green Fees: $$
Cart Fee: $$
Club Rental Fees: $$
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Court Fee: $$ for night play
Pro Onsite
Water Sports on Site
Scuba: Additional Charge
Snorkeling: Complimentary
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
HOTEL DETAILS
This magnificent resort is in the center of Bavaro Beach, surrounded by exuberant garden areas consisting of palm trees and lush vegetation. Buildings feature the original "Flamenco" style, with balcony or terrace. The Royal club is a unique "hotel within the hotel" for guests seeking more exclusive room accomodations. Beach: Featuring an ideal location right in the center of famous "Playa Bvaro" beach, the resort is situated along unmistakable white sands, bordering the beautiful, clear turquoise waters of the Caribbean Sea. Guests have direct access to the beach. Check-in: 3:00pm
Check-out: 1:00pm
Total Rooms: 873
Year Opened: 1999 Credit Cards: Visa, Master Card, Diners Club, American Express
HOTEL RESTRICTIONS
Men must wear long pants for dinner in all restaurants, reservations are required for the a la carterestaurants. The unlimited alcohol consists of Domestic drinks only. Drinks are not included in the disco. Springbreaker:must be 18yrs w/$200.p/p dep or cc
ROOM TYPES
JUNIOR SUITE OCEAN FRONT
These ocean front junior suites include First Club benefits. They offer a Jacuzzi, ceiling fan, AC, balcony, alarm clock, telephone, cable TV, safe deposit box, mini bar and more. All Inclusive
1 King Bed or 2 Double Beds Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Telephone
Room Safe
Satellite
SUPERIOR OCEANFRONT
These ocean front rooms include First Club benefits. They offer a Jacuzzi, ceiling fan, AC, balcony, alarm clock, telephone, cable TV, safe deposit box, mini bar and more. All Inclusive
1 King Bed or 2 Double Beds Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Telephone
Room Safe
Satellite
SUPERIOR ROOM
Decorated with vibrant colors, the 441 square feet Superior rooms are equipped with 2double beds or a king size bed, and you can choose a terrace or balcony from where you can enjoy the beautiful view.
2 Double Beds Rollaways Available, Rollaway Charge:
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Telephone
Room Safe
Satellite
SUITE ROYAL LEVEL
Rooms with one king size bed, living room, Jacuzzi fan, air conditioning, balcony, alarm clock, direct dial telephone, coffee maker, cable TV, safe, hair dryer, iron and ironing board, mini bar and bathroom amenities.
1 King Bed Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Telephone
Room Safe
Satellite
SUPERIOR DELUXE
64 renovated rooms with 2 Double Beds or 1 King Size Bed, with ceiling fan, air conditioning, balcony, alarm clock, direct telephone line, coffee machine, cable TV, safe deposit box, hair dryer, iron & iron board, mini bar in all the rooms.
1 King Bed Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
SUPERIOR ROYAL LEVEL
Rooms with one king bed, Jacuzzi, fan, air conditioning, balcony, alarm clock, direct dial telephone, coffee maker, cable TV, safe, hair dryer, iron and ironing board, mini bar and bathroom amenities in all rooms. Accommodation for 2 adults max.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Telephone
Room Safe
Satellite
DINING
Occidental Punta Cana features 1 meal plan options:
All Meals, Drinks & Tips-FULL-El Cortijo - not included in the all-inclusive plan.
There are 10 Restaurants at Occidental Punta Cana:
La Fontana - Pizzeria. Dinner 6:30pm-10:30pm. Dress code: casual wear
Via Veneto - Featuring Italian cuisine, the first seating is 7pm-8:30pm, the second seating is 8:30pm-10:30pm. Reservations required. Dress code: casual elegant wear only; no shorts, sleeveless shirts or sandals.
D'Oriental - Asian specialities. 10:30pm. Men are required to wear long pants. Resverations are required.
The Beach Club - A barbeque restaurant serving lunch from 12-4pm. Dress Code: casual wear only; dinner - no sleeveless shirts, sandals or shorts.
El Cortijo - *Not included* Gourmet restaurant 30% discount on food-bill Dinner 7pm-10:30pm. Men are required to wear long pants. Reservations are required.
Las Reses - A steakhouse restaurant open from 7pm-10:30pm Reservations required. Dress code: casual elegant wear only; no shorts, sleeveless shirts or sandals.
Antojitos - Tacos & antojitos. Dinner 6:30pm-10:30pm. Dress code: casual wear
La Hacienda - Serving Mexican food, the first seating is 7-8:30pm, the second is from 8:30pm-10:30pm. Reservations are required. Dress code: casual elegant wear only- no shorts, sleeveless shirts or sandals.
El Lago - Fast food (Pool restaurant) Snacks - 11am-6:30pm
Le Buffet - An international buffet restaurant where dishes are prepared to order Breakfast is from 7-11a, Lunch is 1-3 and Dinner is 7-10:30pm. Dress Code: no bathing suits allowed; dinner - no sleeveless shirts, sandals or shorts.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Merengue dance classes, contests, competitions, aqua erobics, waterpolo, volleyball, scuba diving clinic in pool, snorkeling
Nightly Activities & Entertainment:
Exclusive shows, dance music from the "Occidental Fun Club Band," Discotheque, Theatrical scenario with auditorium.
CHILDREN'S PROGRAMS
An assisted games and sports program for children ages 4 to 12 is available from 9am to 5 pm.
Applicable Ages: 4-12 years old

Children's Facilities
PlayGround
Game Room
Babysitting Fee: Contact hotel.
cribs, extra bed, and adjoining rooms (available only on request and are not guaranteed)

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
513 Recommend
513 past Apple Vacationers would recommend Occidental Punta Cana to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 2860reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
This was our second visit and we enjoyed it as much as the first. Excellent facilities and friendly staff.
PAUL L.
Dec 16 2017
Our only complaint would be the very poor cuisine in the seafood restaurant . The food was cold and tasteless.
Customer Rating: 

TEST
APRIL S.
Sep 20 2017
Air conditioning was broken all week. They offered to change my room once at midnight. I was ready for bed not to repack and move
Customer Rating: 

TEST
Great place to visit
MARCIN C.
Jun 14 2017
That's our second time at the Occidental hotel. Staff is very pleasant, food is also great, plenty of variety for every picky eater. They also have club for kids, very friendly place. Highly recommend to everyone.
Customer Rating: 

TEST
I would like a partial refund
ELLEN C.
Jun 01 2017
I upgraded to an ocean front room and it was not ocean front. It was pool front with a view of the ocean in the distance. With this upgrade, I was supposed to receive free wifi. It worked for 1/2 of the days I was there. The phone and TV stopped working half way through my stay as well and was not fixed. There is no beach service for drinks. you have to walk to the bar.
Customer Rating: 

TEST
Complaints about our stay
BARBARA A.
May 04 2017
Room was ready until after 4PM. No handicap accessibility to specialty restaurants. Our room was cleaned every day from 3:30PM to 5:30PM. Not all towels were replaced. No hot water in our room for 2 full days. Never hot water for jacuzzi on our balcony. Not all personnel were friendly or helpful. Wake up call on last morning was 35 minutes late. Lack of information provided about resort at time of check in. We had to find things ourselves. The resort itself was the prettiest we have ever stayed while in the carribbean but service was below standard. Last day we were there I saw a live roach on the buffet food in the buffet restaurant.
Customer Rating: 

TEST
Not what I expected or paid for.
Erin S.
Mar 24 2017
I would love to speak with an Apple Rep regarding the absolute nightmare of a room we were given. I was incredibly disappointed and disgusted by our room. It was filthy with wet walls, a leaking shower ceiling and exposed wiring just to begin with.
Customer Rating: 

TEST
Occidental Punta Cana
EDWARD R.
Mar 22 2017
We enjoyed the hotel very much. The pools are great and the beach is fantastic. The food is overall very good and lots of variety. Check in was slow. We had 3 people and were placed in a room with just one bed, but that was quickly resolved by the hotel staff, which was great. I would NOT recommend agreeing to meet to learn about their 'travel program' unless truly interested. Our room was simple but I liked it a lot. Grounds are very nice. We enjoyed our stay.
Customer Rating: 

TEST
Occidental Punta Cana
THERESA H.
Mar 22 2017
I've been to this resort several times. Before this latest trip, the last time was about 8 years ago. They have made great improvements to the resort. However some things have deteriorated. The food quality isn't the best. The water pressure is fair at best. But overall for an all-inclusive it's a good value for your dollar.
Customer Rating: 

TEST
DAVID S.
Mar 16 2017
The check in process was slow and the staff unprepared. I question why photos copies of our passports were taken.....never had that happen before on trip to Punta Cana or Mexico. The nightly entertainment shows were all very similar. While the performers are very talented, more variety should be explored. There were rarely enough bartenders at any bars to serve all the guests, unless you were waving tip money at them. There was no apparent consistency for daily games/activities to be found. It appeared you had to hope that a staff person tracked approched you to participate. Instead, a daily time schedule of events and their location would be helpful in planning the vacationer's time. on the plus side, the food and service in the various eating venues was excellent! The grounds were spotless and well kept and security was excellent. Maid service was inconsistent from day to day, but eventually was completed.
Customer Rating: 

TEST
AMANDA B.
Mar 15 2017
This hotel caters mainly to Spanish speaking people. We had the worst service at this hotel that I have ever received. One night we waited 1 1/2 hours for our entrees. We finally got up and just left.
Customer Rating: 

TEST
CHRISTINE S.
Mar 13 2017
Checking in took over an hour. Was suppose to have rooms next to family and did not happen. TV didnt work took a day after talking to 7 people to get done. Hotel had very limited bartenders and always had a line of 10 deep or more. No communication as to what was going on every day. Had a fight in the room next door kept us up for hours. Would have expected at least an apology for happen.
Customer Rating: 

TEST
TripAdvisor Traveller Reviews
Management needs work
Kc R,
Thu May 17 05:00:07 EDT 2018
I just got back from a 5 day stay (would have been 6 but that’s JetBlue’s fault) and I don’t think I would return to occidental. We were a day late because of travel issues, and instead of being greeted by warm friendly receptionist like our travel agent assured us, we were told to go wait some where for three hours while we waited for our room. This didn’t work for me as I paid for the last 24 hrs so how could I not have a room ready? When I tried to explain that the receptionist just argued back. When my boyfriend asked for a manager all he got was the receptionist saying rude things about him in Spanish (I speak Spanish but I am white so no one ever knows) and a security guard. Then they sent another staff member out to pose as the manager. So we went and spoke with guest services and demanded a refund for the previous night or a room immediately. They gave us a room with 2 full queen beds even though we paid for a king and made it seem like they were doing us a favor. The sewer smelled frequently and there were cigar leafs and old pills in the desk drawer. The food wasn’t great. The employees would creepily hit on me when ever my boyfriend was not around. The resort is pretty and My friends wedding was gorgeous. When I return to Punta Cana it will not be to occidental

Tropical Paradise
markmillieramon, Naperville, Illinois
Wed May 16 17:04:02 EDT 2018
Large, beautiful resort on the Punta Cana coast that offers something for everyone. Rooms are large and modern with spacious balconies. All inclusive status offers five choices of gourmet restaurants plus a huge buffet room. Pools are large with swim up bars and a Jacuzzi for twenty. Nightly entertainment ranges from a circus to a Michael Jackson tribute. The grounds are gorgeous, all manicured lawns and swaying palms. Service is very good, smiles abound. Stylish lobby offers it's own nightly entertainment, usually a songstress. As long as you don't look too deeply and dismiss the soiled tablecloths and stained walls that occasionally pop up, you will find this resort a great value. On site activities abound for both families and honeymooners. Ok, maybe not for honeymooners.

Excellent friendly staff
jessica80mac, Toronto, Canada
Wed May 16 05:38:28 EDT 2018
Beautiful resort with clean spacious rooms and excellent service. Very friendly helpful staff, especially reception Francis Torres 👌🏾 always happy to assist and address any inquiry with a smile!!! Very personable and professional 🏝

Occidental Punta Cana
raiders27, Oromocto, New Brunswick
Tue May 15 09:36:21 EDT 2018
I would stay here again and I would recommend this resort to my friends, I would like to see this resort have bar staff that get off of Dominican time and pick up the pace, slow staff equals deeper lines and more fustration

excellent resort
bubby79, New York City, New York
Mon May 14 11:25:40 EDT 2018
I wasn't sure what to expect when i booked this resort as it was a second choice. Lucky for me the other booking fell through and I ended up staying here, what a welcomed surprise it was. I have not one regret about staying at this hotel from checking in to the pool to the beach to the restaurants to the shows and room comfort. The staff was tremendous, the food was excellent and the overall experience was enjoyable. I will definitely stay at this resort again and will recommend it to my family and friends.... Don't overlook this resort....



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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