Punta Cana

Occidental Punta Cana


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All Inclusive    

The all-inclusive Occidental Punta Cana sits on Bavaro Beach, the best stretch of white sand in Punta Cana. Known for lush coconut groves and the dazzling Caribbean Sea, there's no better destination in the Dominican Republic. The open areas are spacious, with two enormous, lake-sized pools featuring isles of tropical foliage. This resort is ideal for families, couples, and newlyweds seeking to combine rest and relaxation with fun and entertainment.

Dining venues are plentiful with 10 restaurants (both a la carte and buffets) offering an array of sumptuous choices and themes. You'll notice details in decor pertaining to each restaurant's ethnic inspiration. Another unique feature is an upper-esplanade of open-air kiosks with tacos and ice cream, snacks, and samplings of Brazilian meats. A large terrace with tables and chairs overlooks the entire resort.

Enjoy unlimited beverages in seven bars, and non-stop activities around the resort. Tennis, water and land aerobics, volleyball, water polo, a scuba clinic, and non-motorized watersports are available. Lounge at the three pools and swim-up bar while kids are busy at the Kids' Club (ages 4-12).

Upgrade to the Royal Club for more exclusive room accommodations and VIP services.

Find more information about Occidental Hotels & Resorts.

Learn more about Punta Cana.
HOTEL LOCATION
Address:
PUNTA CANA


DR
Local Phone: 809-221-8787
Fax: 809-221-8790
HOTEL FACILITIES
Boutique Shops
Business Services
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Pools
Number of Pools: 3
Outdoor Pools: 3     
Swim-up Bar
There are two gigantic lake-shaped swimming pools resting beneath the sway of towering palms, where guests have access to chaise lounges and towel service (chaise lounges and towel service are available at the beach, as well).
Golf: NEARBY
Cocotal Golf & Country Club
There is an 18 and a 9 hole course with driving range, pro-shop, rental equipment andgolf academy (tee times between 8 am and 3 pm).The 18-hole measures 7285 from the Gold, 6855 from the Blue and 6448 from the White.
Holes: 27
Green Fees: $$
Cart Fee: $$
Club Rental Fees: $$
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Court Fee: $$ for night play
Pro Onsite
Water Sports on Site
Scuba: Additional Charge
Snorkeling: Complimentary
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
HOTEL DETAILS
This magnificent resort is in the center of Bavaro Beach, surrounded by exuberant garden areas consisting of palm trees and lush vegetation. Buildings feature the original "Flamenco" style, with balcony or terrace. The Royal club is a unique "hotel within the hotel" for guests seeking more exclusive room accomodations. Beach: Featuring an ideal location right in the center of famous "Playa Bvaro" beach, the resort is situated along unmistakable white sands, bordering the beautiful, clear turquoise waters of the Caribbean Sea. Guests have direct access to the beach. Check-in: 3:00pm
Check-out: 1:00pm
Total Rooms: 873
Year Opened: 1999 Credit Cards: Visa, Master Card, Diners Club, American Express
HOTEL RESTRICTIONS
Men must wear long pants for dinner in all restaurants, reservations are required for the a la carterestaurants. The unlimited alcohol consists of Domestic drinks only. Drinks are not included in the disco. Springbreaker:must be 18yrs w/$200.p/p dep or cc
ROOM TYPES
SUITE ROYAL LEVEL
Rooms with one king size bed, living room, Jacuzzi fan, air conditioning, balcony, alarm clock, direct dial telephone, coffee maker, cable TV, safe, hair dryer, iron and ironing board, mini bar and bathroom amenities.
1 King Bed Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Telephone
Room Safe
Satellite
SUPERIOR DELUXE
133 rooms with 2 Double Beds or 1 King Size Bed, with ceiling fan, air conditioning, balcony, alarm clock, direct telephone line, coffee machine, cable TV, safe deposit box, hair dryer, iron & iron board, mini bar in all the rooms.
1 King Bed Other Amenities -
Hair Dryer
Room Safe
SUPERIOR ROYAL LEVEL
Rooms with one king bed, Jacuzzi, fan, air conditioning, balcony, alarm clock, direct dial telephone, coffee maker, cable TV, safe, hair dryer, iron and ironing board, mini bar and bathroom amenities in all rooms. Accommodation for 2 adults max.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Telephone
Room Safe
Satellite
JUNIOR SUITE OCEAN FRONT
133 rooms with 2 Double Beds or 1 King Size Bed, with ceiling fan, air conditioning, balcony, alarm clock, direct telephone line, coffee machine, cable TV, safe deposit box, hair dryer, iron & iron board, mini bar in all the rooms.
1 King Bed or 2 Double Beds Crib Available, Crib Charge:
Other Amenities -
SUPERIOR OCEANFRONT
133 rooms with 2 Double Beds or 1 King Size Bed, with ceiling fan, air conditioning, balcony, alarm clock, direct telephone line, coffee machine, cable TV, safe deposit box, hair dryer, iron & iron board, mini bar in all the rooms.
1 King Bed or 2 Double Beds Crib Available, Crib Charge:
Other Amenities -
Room Safe
SUPERIOR ROOM
Decorated with vibrant colors, the 441 square feet Superior rooms are equipped with 2double beds or a king size bed, and you can choose a terrace or balcony from where you can enjoy the beautiful view.
2 Double Beds Rollaways Available, Rollaway Charge:
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Telephone
Room Safe
Satellite

OTHER INFO
Private check-in and check-out, cocierge Services, internet included during the stay, distinguished barcelet, in-room amenties and mini bar with beers included.
Private check-in and check-out, cocierge Services, internet included during the stay, distinguished barcelet, in-room amenties and mini bar with beers included.
Private check-in and check-out, cocierge Services, internet included during the stay, distinguished barcelet, in-room amenties and mini bar with beers included.
DINING
Occidental Punta Cana features 1 meal plan options:
All Meals, Drinks & Tips-FULL-El Cortijo - not included in the all-inclusive plan.
There are 10 Restaurants at Occidental Punta Cana:
El Cortijo - *Not included* Gourmet restaurant 30% discount on food-bill Dinner 7pm-10:30pm. Men are required to wear long pants. Reservations are required.
Las Reses - A steakhouse restaurant open from 7pm-10:30pm Reservations required. Dress code: casual elegant wear only; no shorts, sleeveless shirts or sandals.
Antojitos - Tacos & antojitos. Dinner 6:30pm-10:30pm. Dress code: casual wear
La Hacienda - Serving Mexican food, the first seating is 7-8:30pm, the second is from 8:30pm-10:30pm. Reservations are required. Dress code: casual elegant wear only- no shorts, sleeveless shirts or sandals.
El Lago - Fast food (Pool restaurant) Snacks - 11am-6:30pm
Le Buffet - An international buffet restaurant where dishes are prepared to order Breakfast is from 7-11a, Lunch is 1-3 and Dinner is 7-10:30pm. Dress Code: no bathing suits allowed; dinner - no sleeveless shirts, sandals or shorts.
La Fontana - Pizzeria. Dinner 6:30pm-10:30pm. Dress code: casual wear
Via Veneto - Featuring Italian cuisine, the first seating is 7pm-8:30pm, the second seating is 8:30pm-10:30pm. Reservations required. Dress code: casual elegant wear only; no shorts, sleeveless shirts or sandals.
D'Oriental - Asian specialities. 10:30pm. Men are required to wear long pants. Resverations are required.
The Beach Club - A barbeque restaurant serving lunch from 12-4pm. Dress Code: casual wear only; dinner - no sleeveless shirts, sandals or shorts.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Merengue dance classes, contests, competitions, aqua erobics, waterpolo, volleyball, scuba diving clinic in pool, snorkeling
Nightly Activities & Entertainment:
Exclusive shows, dance music from the "Occidental Fun Club Band," Discotheque, Theatrical scenario with auditorium.
CHILDREN'S PROGRAMS
An assisted games and sports program for children ages 4 to 12 is available from 9am to 5 pm.
Applicable Ages: 4-12 years old

Children's Facilities
PlayGround
Game Room
Babysitting Fee: Contact hotel.
cribs, extra bed, and adjoining rooms (available only on request and are not guaranteed)

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
513 Recommend
513 past Apple Vacationers would recommend Occidental Punta Cana to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 3662reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Apple rep.
JUSTIN W.
Oct 31 2018
The apple rep. Showed up for 30 mins said she would not be back for the week. When asked if we could call her on a day trip she said it had to be booked that day. Very disappointed by rep. Bad to book with a different place for our day trip
Customer Rating: 

TEST
This was our second visit and we enjoyed it as much as the first. Excellent facilities and friendly staff.
PAUL L.
Dec 16 2017
Our only complaint would be the very poor cuisine in the seafood restaurant . The food was cold and tasteless.
Customer Rating: 

TEST
APRIL S.
Sep 20 2017
Air conditioning was broken all week. They offered to change my room once at midnight. I was ready for bed not to repack and move
Customer Rating: 

TEST
Great place to visit
MARCIN C.
Jun 14 2017
That's our second time at the Occidental hotel. Staff is very pleasant, food is also great, plenty of variety for every picky eater. They also have club for kids, very friendly place. Highly recommend to everyone.
Customer Rating: 

TEST
I would like a partial refund
ELLEN C.
Jun 01 2017
I upgraded to an ocean front room and it was not ocean front. It was pool front with a view of the ocean in the distance. With this upgrade, I was supposed to receive free wifi. It worked for 1/2 of the days I was there. The phone and TV stopped working half way through my stay as well and was not fixed. There is no beach service for drinks. you have to walk to the bar.
Customer Rating: 

TEST
Complaints about our stay
BARBARA A.
May 04 2017
Room was ready until after 4PM. No handicap accessibility to specialty restaurants. Our room was cleaned every day from 3:30PM to 5:30PM. Not all towels were replaced. No hot water in our room for 2 full days. Never hot water for jacuzzi on our balcony. Not all personnel were friendly or helpful. Wake up call on last morning was 35 minutes late. Lack of information provided about resort at time of check in. We had to find things ourselves. The resort itself was the prettiest we have ever stayed while in the carribbean but service was below standard. Last day we were there I saw a live roach on the buffet food in the buffet restaurant.
Customer Rating: 

TEST
Not what I expected or paid for.
Erin S.
Mar 24 2017
I would love to speak with an Apple Rep regarding the absolute nightmare of a room we were given. I was incredibly disappointed and disgusted by our room. It was filthy with wet walls, a leaking shower ceiling and exposed wiring just to begin with.
Customer Rating: 

TEST
Occidental Punta Cana
EDWARD R.
Mar 22 2017
We enjoyed the hotel very much. The pools are great and the beach is fantastic. The food is overall very good and lots of variety. Check in was slow. We had 3 people and were placed in a room with just one bed, but that was quickly resolved by the hotel staff, which was great. I would NOT recommend agreeing to meet to learn about their 'travel program' unless truly interested. Our room was simple but I liked it a lot. Grounds are very nice. We enjoyed our stay.
Customer Rating: 

TEST
Occidental Punta Cana
THERESA H.
Mar 22 2017
I've been to this resort several times. Before this latest trip, the last time was about 8 years ago. They have made great improvements to the resort. However some things have deteriorated. The food quality isn't the best. The water pressure is fair at best. But overall for an all-inclusive it's a good value for your dollar.
Customer Rating: 

TEST
DAVID S.
Mar 16 2017
The check in process was slow and the staff unprepared. I question why photos copies of our passports were taken.....never had that happen before on trip to Punta Cana or Mexico. The nightly entertainment shows were all very similar. While the performers are very talented, more variety should be explored. There were rarely enough bartenders at any bars to serve all the guests, unless you were waving tip money at them. There was no apparent consistency for daily games/activities to be found. It appeared you had to hope that a staff person tracked approched you to participate. Instead, a daily time schedule of events and their location would be helpful in planning the vacationer's time. on the plus side, the food and service in the various eating venues was excellent! The grounds were spotless and well kept and security was excellent. Maid service was inconsistent from day to day, but eventually was completed.
Customer Rating: 

TEST
AMANDA B.
Mar 15 2017
This hotel caters mainly to Spanish speaking people. We had the worst service at this hotel that I have ever received. One night we waited 1 1/2 hours for our entrees. We finally got up and just left.
Customer Rating: 

TEST
TripAdvisor Traveller Reviews
First time in DR will be back!
683tracyf, San Antonio, Texas
Thu Dec 13 09:37:48 EST 2018
We visited the DR for the first time for our 7th anniversary and it was great. We heard mixed reviews about Occidental but everything was perfect. We would highly recommend getting the Royal Level. You will have your our bar lounge area and separate restaurants. We are in our 40's and their were a lot of people from all ages but more of an older crowd in our early and more laid back(we enjoy both). We did have a hard time finding American football but the bar area up front was very helping and accommodating. EVERYONE was sooo helpful and nice. That is why we are already planning our next trip in a few months. The room was awesome (oceanview 21205) we will always want that room and this hotel. I also enjoyed a great massage and would recommend Nicholas. They also shuttle you next to door to several casinos which we did have luck at the Avalon. We went to the Hard rock also but no luck and 25 dollars each way not including tip. Just went once and that was enough. Beach it great and water was nice and cold. Friendly staff and always willing to help. We did stay in the Royal level area most of the time but did drink up front in the lobby the watch NFL and everyone was great! thank you for a great anniversary

The best birthday
ninavp2017, Binghamton
Wed Dec 12 17:20:47 EST 2018
My friend had a birthday and wanted to have it at Punta Cana. After long research and my advice she picked Occidental Punta Cana. It was amazing!!! The hotel has a wonderful location, great beach with foam partys and many pools! Couple years ago whole hotel was renovated, all rooms are amazing! The whole place is extremely clean inside and outside! The food is great, all restaurants all restaurants have a great menu! On my friend's birthday she got a wonderful cake! It was unexpected and a big surprise for her! Thank you Santiago Basto!!! You are the best!!! All employees are professional, friendly and helpful!!! It was wonderful vacation! We will be back!

Non response to requests for dinner reservations
957ralphm,
Wed Dec 12 16:01:14 EST 2018
I've booked a week in the Royal level for Christmas and am trying to make dinner reservations for my family. I've emailed the royal level contact posted to the website twice (puntacana.royallevel@occidentalhotels.com) but got no response. I called the posted number, got transferred to two different numbers and got hung up on. Not a good start so guess I will have to wait until I get on site and hope I can get the Christmas dinner reservations I want. Will post update of my experience when i get there.

Excellent getaway
Betsy B, Grand Rapids, Michigan
Wed Dec 12 11:20:31 EST 2018
Awesome experience!! All the staff were extremely nice, entertainment was awesome and the food very good!! Nice pools and the best beach visited in Punta Cana. Overall it was an amazing and unique experience.

Great resort would recommend
darrend337, Dublin, Ireland
Wed Dec 12 11:05:41 EST 2018
Stayed here for 10 days with my partner and our 15 month year old son ..... The weather was perfect and the resort is maintained very well every day there is staff cleaning the grounds the beach the trees and everything in between.... we opted for a superior ocean front room and requested block 13 from reading previous reviews upon arrival our room wasn’t ready so we stayed on an upper floor room in block 13 it wasn’t an issue as it was late at night ..... the next day we went back to reception around 5pm and got our new room directly ocean front with a hot tub and ocean view :) ... the rooms are very spacious and modern .... my top tip is to sign up to my Barcelo and book direct you will receive nice extras like free WiFi as it’s expensive to buy a free mini bar with beer :) daily and a late checkout also a voucher for 5% of your booking to use on hotel stuff..... Whilst there we noticed the royal section which has its own private bar on the beach and it’s own a la carte restaurant as well as concierge reception and everything and anything you need....the normal part has a buffet and several a la carte restaurants steak, Mexican,Asian,Italian and seafood but you have to book all these I suggest do it on your first day :) we tried all of them except the seafood they are ok not great and a bit small portions but give them a try as the buffet food was a bit hit and miss and repetitive.... fresh omelettes and crepes to order are great at the buffet The drinks are fine you can ask for whatever you want and $1 tip for the bartender goes a long way if you want Lots of alcohol :) a lot of people buy travel mugs and cups in the on site shop for $10-20 and they will fill these with drinks for you also as the cups are very small they give you. The on-site supermarket is very very expensive we never decided to leave the resort for safety reasons. One of the days I decided to email the royal concierge about the cost of upgrading to the gold royal wristband and could I use my voucher as part of it I got a very fast response from the manager Dayanara who told me the prices $45pp per day and I could use my $100 voucher towards it .... we decided to upgrade for the last 2 days Dayanara Set everything up for us so we just walked over to the royal reception in the morning and met her she told us all the details gave us a tour of the royal facilities and made us feel so welcome she’s an absolute credit to the resort I highly recommend going to see her. We even got to keep our royal status for a third day as we checked out late evening. Overall this resort is beautiful and we had amazing time and I would go back. If you do read this just be aware of staff approaching you offering gifts to attend a meeting it’s a timeshare just say no thanks and massages just say no unless your interested of course



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