Puerto Vallarta/Riviera Nayarit

Occidental Nuevo Vallarta

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All Inclusive    

2018 Exceptional Values
Extra Value: Includes up to $500 in Resort Discounts (booking dates, travel dates, duration, and usage restrictions apply).

The upscale Occidental Nuevo Vallarta Resort is located on the Bahia de Banderas, one of the most beautiful stretches of beach in Riviera Nayarit. This all-inclusive resort is just minutes from the Riviera Nayarit shopping center and the best stores and restaurants in the city.

Recently upgraded facilities include a brand new patio area surrounding the pools for guests to soak up sun, as well as a new fitness center and new Las Olas pool bar. Guests will enjoy exclusive services including butler service in the adult pool, continental breakfast in the Lounge, concierge service in the lobby, and more.

Occidental Nuevo Vallarta Resort has four restaurants (one for Royal Club guests only) with unlimited reservations that offer the best in local and international cuisine, and three bars featuring tropical libations. Partake in a host of non-motorized watersports, including windsurfing, sailing, and kayaking, along with daily poolside activities. At night, don't miss the live entertainment and staff shows.

For the ultimate in luxury and service, upgrade to the Royal Club and enjoy exclusive amenities including a private restaurant and bar, 24-hour room service, concierge service, and free internet kiosks.

Find more information about Occidental Hotels & Resorts.

Learn more about Riviera Nayarit.
The resort is located in Nuevo Vallarta, 7.5 miles north of Puerto Vallarta Airport and 12.5 miles from downtown.

Local Phone: 011-52-322-22...
Toll Free Phone: 1-800-858-2258
Fax: 011-52-297-0082
Boutique Shops
Car Rental
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Shopping Mall Nearby (Across the street.)
Number of Pools: 3
Outdoor Pools: 3     
The Royal Level Pool is exclusive for Royal Level guests and is included when booking the Royal Level rooms.
Los Flamingos - 15 minute taxi ride.
Los Flamingos is a par 72, 18-hole course designed by Percy Clifford, located 15 minutes north of Puerto Vallarta. It is a very rough course with seasonal winds and many water traps.
Holes: 18
Green Fees: $
Cart Fee: $
Club Rental Fees: $
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Water Sports on Site
Scuba: Additional Charge
Snorkeling: Complimentary
JetSki / Waverunner: Additional Charge
Other Sports Available
Other Sports: Shuffle Board.
Health Club / Spa
Aerobics: Complimentary
Massage: Additional Charge
The Occidental is a modern seven-story resort with a distinctive Mexican flavor and 292 individually-controlled air-conditioned rooms. This All-Inclusive beachfront resort is the perfect setting for colorful days and romantic sunsets. Unlimited restaurant reservations, fresh fruit and ice cream twice a day at the pool, 24-hour concierge, continental breakfast at the Louge, turn down service, waiter service at the beach and adult pool, and valet parking. Beach: The hotel is on one of the best and most beautiful stretches of beach in Nuevo Vallarta. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 294
Year Opened: 1992 Credit Cards: Visa, Master Card
Springbreak Policy: Must be 18yrs and a deposit is required. This resort is a non-smoking hotel - smoking is prohibited in public areas and rooms.
Romantic guestroom iocated on one of the first five floors includes one king bed and remarkable ocean views. Room also features a minibar, special services, and upgraded romantic amenities, such as breakfast in bed, a couples massage, and much more.
1 King Bed Other Amenities -
Air Conditioning
Coffee Maker
Hair Dryer
Room Safe
Spacious guestroom features one king size bed or two double beds, ocean views, and upgraded amenities. Enjoy Royal Level luxuries including concierge service, and privatelounge, beach area, and restaurant access.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Coffee Maker
Hair Dryer
Room Safe
Guestroom includes one king bed or two double beds, an intimate sitting area, and beautiful ocean views. Room also includes a private bathroom with a shower, an electronic safe, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Coffee Maker
Hair Dryer
Room Safe
Guestroom includes one king bed or two double beds, modern decor, and an intimate sitting area. Room also features a private bathroom with a shower, an eletronic safe, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Coffee Maker
Hair Dryer
Room Safe
Deluxe guestroom includes one king bed or two double beds, and stunning ocean views. Room also features exclusive daytime concierge access, upgraded amenities, a minibar, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Coffee Maker
Hair Dryer
Room Safe

Cribs are available on request.
Additional charge for internet.
Occidental Nuevo Vallarta features 1 meal plan options:
All Meals, Drinks & Tips-FULL
There are 5 Restaurants at Occidental Nuevo Vallarta:
Los Olivos - An Italian a la carte restaurant, four seatings are available. Children under six are not permitted. Men are required to wear dress shirts and long pants. Guest can use one per stay. Reservations need to made one day in advance from 10am-12 noon.
La Hacienda - A Mexican a la carte restaurant, two seatings at 6:30 pm and 8:30 pm, guests can use once per stay. Reservations need to made one day in advance from 10am to 12 noon.
Le Buffet - Open air buffet operating three times a day, casual dress (no swimsuits).
Tokyo - Ŕ la carte Japanese restaurant with teppanyaki table and sushi bar. Reservations required. Formal attire required: closed shoes and long pants for gentlemen.
Snack Bar - Open daily from 12 noon to 4pm and 11pm to 1:30am.
Daily Activities & Entertainment:
Full Activities Program hosted by recreation staff in a variety of languages.
Nightly Activities & Entertainment:
Shows, Nightly Entertainment.
The Kids Club is available from 9:00 a.m. to 12:00 p.m. and 3:00 p.m. to 5:00 p.m. offering an array of activities designed especially for children.
Applicable Ages: 4 to 12 years old

Children's Facilities
Game Room
Children's Pool
Babysitting Fee: $
Advance Notice for Babysitting: 24 hours
Mini disco from 8:00 p.m. to 8:30 p.m.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
465 Recommend
465 past Apple Vacationers would recommend Occidental Nuevo Vallarta to their friends and family

Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 3633reviews
What to expect

Apple Vacations Traveller Reviews
Hard to beat!!
Mar 07 2018
We have been coming to this Resort since 2006. There have been a lot of changes over the years but they have all good and make us rave about our vacation and bring us back year after year. Most important is the WONDERFUL staff . We feel like family when we return every year. They all work so hard and provide Top notch service with a huge smile. Some of the staff has been there 22 years. That speaks volumes. There are so many repeat vacationers we have met over the years which makes it fun returning every year. But most important is the wonderful staff that makes this place our home away from home.
Customer Rating: 

Mar 05 2018
Erik and Martin - Servers at the beach and also the restaurant buffet's were amazing! Very attentive, speedy and good humored! They are wonderful.
Customer Rating: 

mid winter break
Feb 09 2018
This was one of the best Apple Vacations I have ever booked. The only problem we had was with the Local company. They said they were to busy at the Riu hotel to help us with any trips or information.
Customer Rating: 

Entertainment Staff
May 09 2017
The entertainment staff made our stay more enjoyable. They had lots of fun activities and shows. They were friendly and fun. We're talking about our next trip. Beautiful resort.
Customer Rating: 

Loved it!!!
Apr 11 2017
We lived our vacation at this resort. I have nothing negative to say. Everything is immaculate the staff is wonderful the pool and beach are perfect too. I would return again and again.
Customer Rating: 

Mar 11 2017
What a wonderful hotel! Staff exceeded expectations, food was good and the pools and beach were gorgeous
Customer Rating: 

Excellent with upgrade
Mar 09 2017
We would probably not come back to the resort without the upgrade. Although we like the small size of it.
Customer Rating: 

Not completely happy
Feb 25 2017
Did not like the two beds they pushed together to make one. Maid service to clean room was too late in the day - not until 4 -4:30 pm
Customer Rating: 

Following the shade.
Feb 19 2017
No thatched umbrellas on the beach, as advertised. We were constantly moving our chairs following the shade. Won't be back.
Customer Rating: 

Wifi and Hot Tub???????
Feb 19 2017
VERY disappointed to not have hot tub or WIFI! That made my stay miserable when it had been part of original package!
Customer Rating: 

Relaxing Vacation
Feb 05 2017
The Occidental Nueva was very nice. If you have a problem with stairs, you could have a problem here. The resort has stairs,stairs and more stairs. Small runs of 2-5 stairs but most without railings! That was truly the problem. No railings. Even getting into the main pool. But the service was great everywhere. Great staff! Great rooms. Nice amenities. Plus they are doing a pretty good job of being eco. Lovely grounds and close to a mall so if you want leave the resort for a Starbucks coffee or food, the mall is withing walking distance (5 minutes).
Customer Rating: 

TripAdvisor Traveller Reviews
Great vacations!!!
deslauriersmanon, Montreal, Canada
Wed Mar 14 16:30:53 EDT 2018
This hotel is great, staff is very nice and respectful, rooms are clean and the beach is magnificent...it seems to have gold in the sand. Our second time there and definitely will go back. I don’t think I would want to go somewhere else. And I must say that the surroundings are very safe.

Royal Level Great - Not the same elsewhere
Heloguy77, Montreal, Canada
Wed Mar 14 06:39:26 EDT 2018
We just spent a week (end of February) in the Royal Level at the Barceló/Occidental Nuevo Vallarta. The room was small but fine and very clean always, but for some reason we got the turn down only the last two nights. It would be great if the room had a balcony since it is on the 6th (or 7th) floor. The sunset views are breathtaking. The Royal level restaurant was great, good service and good food. Although it would be great if the menu changed at some point during the week. The Royal Level staff was super, especially Ely Martinez who helped us always and the restaurant staff: Raymundo C., Juan Carlos Q. and Rafael A., thanks to all of you. Also, thanks to Jose Raul at the First Club. As for the rest of the resort, well there are few issues. There’s one pool and a section of the beach reserved for Royal Level/First Club; you guessed it, always full, had to go down at 7:00AM to get a place to sit…….and yes some people do that and do not show up all day. One would think that for Royal Level, this would not be an issue. The food at the main buffet is just OK, the food at lunch at the Mexican is quite good, but this all changes at night. Although my wife was luckier than I was (not by much), I have to say that the Mexican and the Italian restaurants are the worst of all Occidental resorts we have visited (which is pretty much all of them). Tasteless is the key word, my Carbonara Falafel was just a bad soup at best. The bar and its staff at the Royal Level pool is great, except I noticed that they did not wash the glasses very well (one or two dip in soapy lukewarm water and one dip in cold for a rinse). Not sure if that is what did it (could be the food, etc.), but started to get a scratchy throat on the flight back. Two days later I was diagnosed with strep throat that invaded a lot more than the throat, ended on massive doses of penicillin for 10 days. Lesson learned; bring your own glass…….

It's like coming back home!
Cheryl H, Boise, Idaho
Mon Mar 12 18:43:26 EDT 2018
We are owners and loved how well Raul treated in the First Club. Alexandria took excellent care of our daughter and Anabel took great care of us every night in the lobby bar! We had a great time out by the pool each day-the water aerobics was a great workout and then we were able to relax. The food was great in all of the restaurants and Daniel took great care of us in the snack bar. Couldn't ask for a better vacation!

This a third time!
Angel B,
Mon Mar 12 16:18:03 EDT 2018
This is the third time that my wife and myself took vacations at this hotel. It is a kind of small all inclusive hotel giving the clients a kind of family atmosphere. The rooms are very comfortables, the beach is beautifull and very large, specialy for the people who like to walk, the food is acceptacle to good, not the wine, but the thing to mention is the personnel, everybody is so friendly that is not easy to mention just one. We like, anyway to mention some, Gerardo and Yaney at the Reception, David, Ricardo and Marissa at the buffet, Luis Alberto, Ulises and Marco at the Italian Restaurant, Michelle at the conserge, Lizbeth at the towel desk, and also Octavio, the lifeguard. All of them and many more make you to feel at home. The always smile and try to fisx any problem if you have one. We strongly recomment it I we hope to have time to go back for our fourth!

Nuevo vallarta weekend
Beatrice A,
Mon Mar 12 14:52:11 EDT 2018
We spent a few days at the occidental in nuevo vallarta. Great service, excellent food. Lots of fun. Rooms with beautiful ocean views but no balcony. Concierge service was impeccable. Staff all around very nice. Very clean place.

The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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