Puerto Vallarta/Riviera Nayarit

Occidental Nuevo Vallarta

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All Inclusive    

2018 Exceptional Values
Extra Value: Includes up to $500 in Resort Discounts (booking dates, travel dates, duration, and usage restrictions apply).

The upscale Occidental Nuevo Vallarta Resort is located on the Bahia de Banderas, one of the most beautiful stretches of beach in Riviera Nayarit. This all-inclusive resort is just minutes from the Riviera Nayarit shopping center and the best stores and restaurants in the city.

Recently upgraded facilities include a brand new patio area surrounding the pools for guests to soak up sun, as well as a new fitness center and new Las Olas pool bar. Guests will enjoy exclusive services including butler service in the adult pool, continental breakfast in the Lounge, concierge service in the lobby, and more.

Occidental Nuevo Vallarta Resort has four restaurants (one for Royal Club guests only) with unlimited reservations that offer the best in local and international cuisine, and three bars featuring tropical libations. Partake in a host of non-motorized watersports, including windsurfing, sailing, and kayaking, along with daily poolside activities. At night, don't miss the live entertainment and staff shows.

For the ultimate in luxury and service, upgrade to the Royal Club and enjoy exclusive amenities including a private restaurant and bar, 24-hour room service, concierge service, and free internet kiosks.

Find more information about Occidental Hotels & Resorts.

Learn more about Riviera Nayarit.
The resort is located in Nuevo Vallarta, 7.5 miles north of Puerto Vallarta Airport and 12.5 miles from downtown.

Local Phone: 011-52-322-22...
Toll Free Phone: 1-800-858-2258
Fax: 011-52-297-0082
Boutique Shops
Car Rental
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Shopping Mall Nearby (Across the street.)
Number of Pools: 3
Outdoor Pools: 3     
The Royal Level Pool is exclusive for Royal Level guests and is included when booking the Royal Level rooms.
Los Flamingos - 15 minute taxi ride.
Los Flamingos is a par 72, 18-hole course designed by Percy Clifford, located 15 minutes north of Puerto Vallarta. It is a very rough course with seasonal winds and many water traps.
Holes: 18
Green Fees: $
Cart Fee: $
Club Rental Fees: $
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Water Sports on Site
Scuba: Additional Charge
Snorkeling: Complimentary
JetSki / Waverunner: Additional Charge
Other Sports Available
Other Sports: Shuffle Board.
Health Club / Spa
Aerobics: Complimentary
Massage: Additional Charge
The Occidental is a modern seven-story resort with a distinctive Mexican flavor and 292 individually-controlled air-conditioned rooms. This All-Inclusive beachfront resort is the perfect setting for colorful days and romantic sunsets. Unlimited restaurant reservations, fresh fruit and ice cream twice a day at the pool, 24-hour concierge, continental breakfast at the Louge, turn down service, waiter service at the beach and adult pool, and valet parking. Beach: The hotel is on one of the best and most beautiful stretches of beach in Nuevo Vallarta. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 294
Year Opened: 1992 Credit Cards: Visa, Master Card
Springbreak Policy: Must be 18yrs and a deposit is required. This resort is a non-smoking hotel - smoking is prohibited in public areas and rooms.
Spacious guestroom features one king size bed or two double beds, ocean views, and upgraded amenities. Enjoy Royal Level luxuries including concierge service, and privatelounge, beach area, and restaurant access.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Coffee Maker
Hair Dryer
Room Safe
Guestroom includes one king bed or two double beds, an intimate sitting area, and beautiful ocean views. Room also includes a private bathroom with a shower, an electronic safe, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Coffee Maker
Hair Dryer
Room Safe
Guestroom includes one king bed or two double beds, modern decor, and an intimate sitting area. Room also features a private bathroom with a shower, an eletronic safe, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Coffee Maker
Hair Dryer
Room Safe
Created to cater to the most discerning guests, Royal Level at Occidental Nuevo Vallarta offers personalized service and upgraded amenities.Featuring modern furnishings and the latest amenities. Junior Suite Royal Level is both spacious, functional.
Other Amenities -
Deluxe guestroom includes one king bed or two double beds, and stunning ocean views. Room also features exclusive daytime concierge access, upgraded amenities, a minibar, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Coffee Maker
Hair Dryer
Room Safe
Romantic guestroom iocated on one of the first five floors includes one king bed and remarkable ocean views. Room also features a minibar, special services, and upgraded romantic amenities, such as breakfast in bed, a couples massage, and much more.
1 King Bed Other Amenities -
Air Conditioning
Coffee Maker
Hair Dryer
Room Safe

Cribs are available on request.
Additional charge for internet.
Occidental Nuevo Vallarta features 1 meal plan options:
All Meals, Drinks & Tips-FULL
There are 5 Restaurants at Occidental Nuevo Vallarta:
La Hacienda - A Mexican a la carte restaurant, two seatings at 6:30 pm and 8:30 pm, guests can use once per stay. Reservations need to made one day in advance from 10am to 12 noon.
Le Buffet - Open air buffet operating three times a day, casual dress (no swimsuits).
Tokyo - la carte Japanese restaurant with teppanyaki table and sushi bar. Reservations required. Formal attire required: closed shoes and long pants for gentlemen.
Snack Bar - Open daily from 12 noon to 4pm and 11pm to 1:30am.
Los Olivos - An Italian a la carte restaurant, four seatings are available. Children under six are not permitted. Men are required to wear dress shirts and long pants. Guest can use one per stay. Reservations need to made one day in advance from 10am-12 noon.
Daily Activities & Entertainment:
Full Activities Program hosted by recreation staff in a variety of languages.
Nightly Activities & Entertainment:
Shows, Nightly Entertainment.
The Kids Club is available from 9:00 a.m. to 12:00 p.m. and 3:00 p.m. to 5:00 p.m. offering an array of activities designed especially for children.
Applicable Ages: 4 to 12 years old

Children's Facilities
Game Room
Children's Pool
Babysitting Fee: $
Advance Notice for Babysitting: 24 hours
Mini disco from 8:00 p.m. to 8:30 p.m.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
465 Recommend
465 past Apple Vacationers would recommend Occidental Nuevo Vallarta to their friends and family

Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 3768reviews
What to expect

Apple Vacations Traveller Reviews
Hard to beat!!
Mar 07 2018
We have been coming to this Resort since 2006. There have been a lot of changes over the years but they have all good and make us rave about our vacation and bring us back year after year. Most important is the WONDERFUL staff . We feel like family when we return every year. They all work so hard and provide Top notch service with a huge smile. Some of the staff has been there 22 years. That speaks volumes. There are so many repeat vacationers we have met over the years which makes it fun returning every year. But most important is the wonderful staff that makes this place our home away from home.
Customer Rating: 

Mar 05 2018
Erik and Martin - Servers at the beach and also the restaurant buffet's were amazing! Very attentive, speedy and good humored! They are wonderful.
Customer Rating: 

mid winter break
Feb 09 2018
This was one of the best Apple Vacations I have ever booked. The only problem we had was with the Local company. They said they were to busy at the Riu hotel to help us with any trips or information.
Customer Rating: 

Entertainment Staff
May 09 2017
The entertainment staff made our stay more enjoyable. They had lots of fun activities and shows. They were friendly and fun. We're talking about our next trip. Beautiful resort.
Customer Rating: 

Loved it!!!
Apr 11 2017
We lived our vacation at this resort. I have nothing negative to say. Everything is immaculate the staff is wonderful the pool and beach are perfect too. I would return again and again.
Customer Rating: 

Mar 11 2017
What a wonderful hotel! Staff exceeded expectations, food was good and the pools and beach were gorgeous
Customer Rating: 

Excellent with upgrade
Mar 09 2017
We would probably not come back to the resort without the upgrade. Although we like the small size of it.
Customer Rating: 

Not completely happy
Feb 25 2017
Did not like the two beds they pushed together to make one. Maid service to clean room was too late in the day - not until 4 -4:30 pm
Customer Rating: 

Following the shade.
Feb 19 2017
No thatched umbrellas on the beach, as advertised. We were constantly moving our chairs following the shade. Won't be back.
Customer Rating: 

Wifi and Hot Tub???????
Feb 19 2017
VERY disappointed to not have hot tub or WIFI! That made my stay miserable when it had been part of original package!
Customer Rating: 

Relaxing Vacation
Feb 05 2017
The Occidental Nueva was very nice. If you have a problem with stairs, you could have a problem here. The resort has stairs,stairs and more stairs. Small runs of 2-5 stairs but most without railings! That was truly the problem. No railings. Even getting into the main pool. But the service was great everywhere. Great staff! Great rooms. Nice amenities. Plus they are doing a pretty good job of being eco. Lovely grounds and close to a mall so if you want leave the resort for a Starbucks coffee or food, the mall is withing walking distance (5 minutes).
Customer Rating: 

TripAdvisor Traveller Reviews
danielj0sephr, Burtonsville, Maryland
Wed Jun 20 12:22:26 EDT 2018
Loved our stay wished we could stay forever! We will definitely be coming back! Everything was so clean, staff was so nice, and food was great! Lemon in first club was so sweet and kind, extremely helpful and went above and beyond for us! All the first club staff was great!

Great changes to our favorite hotel
Paul K, Westminster, Colorado
Tue Jun 19 09:31:09 EDT 2018
We have always loved the Occadental Nuevo Vallarta now that they remodeled it we love it even more. The pool that used to be adults only is now the royal club/ first club pool with great bar service and easy access to the ocean, lots of seating options sun or shade. The addition of Tokyo restaurant was a great move good food and great entertainment. The hotel made a lot of small changes that most people would not even notice. The first club is now in the lobby a little off the beaten path but not really to far from everything

Screaming soccer teams during stay
beachfun2018, Reno, Nevada
Sun Jun 17 19:11:37 EDT 2018
Overall nice stay. Beds were very hard. During our stay we had lots of soccer teams check in. They were screaming at all hours of the day down hallways. We tried to call the front desk but the phones were disconnected. We tried both rooms and after a certain time the phones didn’t ring. You heard everything in this hotel. Luigi ,Sergio,Humberto with events staff were great and we loved the water aerobics. Erik and Marslea were great in the buffet. Food was ok. Tokyo restaurant was amazing. The lady that made all the restaurant reservations was not friendly and was very short with her responses to questions. She probably should not be in that position.

Good little hotel!
barnloves2travel, Gatineau Quebec
Wed Jun 13 14:11:21 EDT 2018
Went for a week with family members - had looked at hotels in area - this one seemed to have a very nice beach so we opted for this. As a starter I would note to people that this is a time share hotel - First Club is what they call themselves. I am saying this as nowhere is this advertised and the Air Canada rep at the airport warned us before they dropped us off and indicated that they would be pushing us to buy. So - that never happened!!!! No one ever asked us anything or prompted us or lured us into any meeting or visit - so do not worry about that. I will note one thing and this is important - in looking for the hotel I of course looked at this site and other sites and saw rooms with balconies overlooking the pacific ocean and on certain sites they were advertised as 'club level room'. I did not dream this up and I researched this as I paid a bit more for a club room. On arrival as we had club level room we were taken to the 7th floor lobby and checked in easy as pie with a glass of champagne. Our concierge also booked us restaurants for the week and took note that we were celebrating a wedding anniversary and a birthday - Great - holidays off to a good start!!! We were given keys to our room and sent on our way to check them out - our luggage would follow. Then we opened the door to our room - while I will say the view was impressive - view of the pacific wonderful - balcony - NOT - non-existent - go over to my siblings room - same thing - disappointment for all. While I will not describe the back and forth I had with the Club concierge and the Hotel concierge - after a lot of discussion and a day later I was able to have us move to the first floor rooms where you have a patio door and a walk-out with either view of pool/ocean or garden - either one - they are very nice. What they did confirm is that yes there are rooms with balconies BUT they are only available for what they call 'owners' ie timeshare owners. Other than that we were off to a good start. The resort itself is small - about 300 rooms and I do believe we were in low season as there was very little people there. The rooms and the grounds are beautiful - everything is spotless. The food is very very good - very fresh - the food at the club restaurant was AMAZING both in presentation and in taste - I would recommend paying the extra fee for a club room - amenities are worth it - restaurant reservations - access to the club - its restaurant and the club bar at the pool was outstanding. Best places to order drinks! Buffet was great - good selection - always fresh. Italian restaurant was very good - Mexican was very good for lunch - ok for dinner - buffet always better. We ate at the Japanese restaurant - it was ok but not great. The hotel is rated from a 4 to a 4.5 at different sites - I would give it a 4. While the food was very very good - the drinks outside the Club bar leave somewhat to be desired and the wine is not very good - not at all. There is a wine list - half of wines listed were not available but again I believe it was low season. However the list is very very reasonably price but again when you go to an all inclusive I expect that they should have a decent house wine - this was not the case. Bubbly was good but sweet - but good - great for mimosas for the morning. It is a very nice little hotel - very very family oriented - lots of kids so great for families and the staff go out of their way to accommodate and ask if we need something. Highly recommend it!

I just can’t say enough good things about this resort!
John G,
Mon Jun 11 14:00:31 EDT 2018
The service is exceptional, and the food is fabulous for an all-inclusive resort. The specialty restaurants, especially Tokyo, are delicious and accommodating. The buffets have the tastiest and largest varieties of food of any all-inclusive I’ve ever seen. Several staff members are so deserving of recognition: Jocelin in First Club went out of her way several times to be sure that everything was perfect. Fernando (PeeWee Augustin Lotzo) at the pool bar was always bringing us specialty drinks and kept our cups full of delicious cocktails. Erik at the breakfast buffet, along with two other servers in both restaurants, Paol, and Perla, were efficient, friendly, and always smiling. The spa girls, Lupita and Daisy, give unbelievable massages! My family of six was so well-treated, and we can’t wait to go back! Thank you for a perfect vacation!

The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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