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Occidental Grand Xcaret


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All Inclusive    

Located adjacent to the spectacular eco-archaeological Xcaret Park in the heart of Riviera Maya, the all-inclusive Occidental Grand Xcaret Resort offers an exciting vacation experience for singles, couples, and families. This all-inclusive resort is perfect for adventurers, eco-tourists, or travelers in search of the tranquility of the Caribbean Sea.

Its authentic Mediterranean style and magical tropical locale make Occidental Grand Xcaret Resort much more than a perfect vacation destination. The resort's unique characteristics, such as the expansive subterranean river which forms canals throughout the pathways, allow the property to thrive in harmony within the exotic setting of Mayan ruins, tropical forests, and wildlife.

Occidental Grand Xcaret Resort features 11 specialty and buffet restaurants offering a wide variety of dining experiences for all tastes and palates, with no reservations required. The hotel also has ten bars where guests can enjoy cocktails and tropical beverages.

Occidental Grand Xcaret Resort offers an array of sports and activities, including archery, mini golf, tennis, volleyball, and more to make your stay an unforgettable experience.

Exceptional Values!
Honeymooners: Receive the Sweet Love Honeymoon or Anniversary Package complimentary when booking a minimum of 7 nights (restrictions apply).

Find more information about Occidental Hotels & Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
This magical resort is located on the Caribbean coast of Mexico adjacent to the spectacular Xcaret Park
Address: CARRETERA FEDERAL 307
MUNICIPIO DE SOLIDARIDED
QR

MX
Local Phone: 984-871-5400
Toll Free Phone: 1-800-858-2258
Fax: 011-52-984-871-5406
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Pools
Number of Pools: 5
Outdoor Pools: 5     
5 pools including a natural sea pool and kid's club pool. Swim-up bar (varies by pool) & whirlpools.
Golf: CLOSEBY
Golf Club Playacar-10km away.
Designed by Robert Von Hagge--par 72 course.
Holes: 18
Green Fees: $160.00 (approx.)
Club Rental Fees: $30.00 TO $40.00
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Court Fee: Complimentary.
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary
Other Sports Available
Horseback Riding: Additional Charge
Jogging Trail: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Mediterranean style and a perfect location. In addition to the unique characteristics of the resort, there are also subterranean rivers flowing through the extensive property. Beach: Private manmade beach with Bar and Beach Club Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 661
Year Opened: 2002 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No spring breakers. 2-Specialty Restaurants not included on the ALL-INCLUSIVE plan are: Mediterrano & El Cortijo.Men are required to wear collared shirts and dress slacks. Room Service is not offered unless guests are booked in the Royal Club.
ROOM TYPES
ROYAL CLUB MASTER SUITE
Master suite includes a main bedroom with a king bed, large bathroom with a double shower and a whirlpool tub, and a second bedroom with two double beds and a full bathroom. Room also features a large balcony or terrace, a living room, and dining room.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
JUNIOR SUITE GRAND CONCIERGE
Spacious suite includes one king bed or two double beds, a private balcony or terrace, and upgraded amenities. Room also features a welcome fruit basket, concierge service, a bottle of wine, a minibar, and much more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
DELUXE ROOM
Deluxe room includes one king bed or two double beds, and a private balcony or terrace. Room also features a stocked minibar, a complete bathroom with a shower, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
JUNIOR STE GRAND CONCIERGE UXX
Spacious suite includes one king bed or two double beds, a private balcony or terrace, and upgraded amenities. Room also features a welcome fruit basket, concierge service, and more. Unlimited Xcaret Xperience included.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
DELUXE ROOM UXX
Deluxe room includes one king bed or two double beds, and a balcony or terrace. Room also features a private bathroom with a shower, a minibar, and more. The Unlimited Xcaret Xperience includes VIP hotel check-in and a variety of other upgraded services.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
DELUXE ROYAL CLUB ROOM
Royal Club room includes one king bed or two double beds, and a private balcony with stunning garden views. Room also features personalized service and upgraded amenities, an elegant bathroom with a shower and bathtub, and much more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
DELUXE GRAND ROMANCE
Deluxe Grand Romance guestroom includes one king bed or two double beds, upgraded amenities, and a private balcony or terrace. Room also features a bottle of sparkling wine, continental breakfast in bed, a couples massage, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
JUNIOR SUITE
Junior suite includes one king bed or two double beds, a living area with a sofa, and a balcony or terrace. Room also includes an elegant bathroom, a minibar, and many other amenities.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
DELUXE GRAND ROMANCE UXX
Grand Romance Deluxe guestroom includes one king bed or two double beds, a private balcony or terrace, and upgraded amenities. Room also features a sparkling bottle of wine, breakfast in bed, and more. Unlimited Xcaret Xperience included.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
JUNIOR SUITE UXX
Junior suite includes one king bed or two double beds, a living area with a sofa, and a balcony or terrace. Room also includes an elegant bathroom and a minibar. Unlimited Xcaret Xperience includes VIP check-in, unlimited reservations, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
JUNIOR SUITE ROYAL CLUB ROOM
Luxury junior suite includes one king bed or two double beds, and a private balcony or terrace. Room also features upgraded amenities, a living area with a sofa, a minibar, and much more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
JUNIOR SUITE GRAND ROMANCE
Grand Romance junior suite includes one king bed or two double beds, upgraded amenities, and a private balcony or terrace. Room features a living area with a sofa, continental breakfast, a couples massage and other romantic amenities.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
DELUXE GRAND CONCIERGE
Guestroom includes one king bed or two double beds, a private balcony or terrace, and upgraded amenities. Room also features concierge service, a welcome fruit basket and bottle of wine, a discount at the spa, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
JUNIOR STE GRAND ROMANCE UXX
Grand Romance junior suite includes one king bed or two double beds, upgraded amenities, and a private balcony or terrace. Room features a living area with a sofa, continental breakfast, a couples massage and more. Unlimited Xcaret Xperience included.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
DELUXE GRAND CONCIERGE UXX
Guestroom includes one king bed or two double beds, a private balcony or terrace, and upgraded amenities. Room also features concierge service, a welcome fruit basket and, and more. The Unlimited Xcaret Xperience includes additional exclusive benefits.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite

OTHER INFO
Room Service is included in the Royal Club only.
DINING
Occidental Grand Xcaret features 1 meal plan options:
All Meals, Drinks & Tips-FULL-All except Royal Club
There are 11 Restaurants at Occidental Grand Xcaret:
Le Buffet - International buffet serving breakfast, lunch and dinner (470 capacity). Breakfast 7:00 a.m. to 11:00 a.m., lunch 12:30 p.m. to 3:00 p.m. and dinner 6:00 p.m. to 10:00 p.m. (Theme Nights).
Kids Club - Lunch: 12 p.m. - 4 p.m. (special food for the little people) (16 Capacity)
Los Olivos - Italian Restaurant open for Dinner: Antipastos and desserts at the buffet and main plate served a la carte (102 capacity). Dress code required. Open from 6:00 p.m. to 10:00 p.m.
Royal Club - Open for breakfast, lunch and dinner from 7:00 a.m. to 10:30 p.m. (34 capacity open to Royal Club guests only)
El Pesacador - Located at the beach club a la carte service specializing in fish and seafood (60 capacity) Open from 6:00 p.m. to 10:00 p.m. Dress code required.
El Lago (snack bar) - Open for lunch 11:30 a.m. to 6:00 p.m. (120 capacity).
D'Oriental - Gourmet a la carte service open for dinner (6:00 p.m. to 10:00 p.m.). Capacity of 54. Dress code required.
La Hacienda - Mexican gourmet restaurant serving dinner from 6:00 pm to 10:00 pm (170 capacity). Salad and dessert service buffet style and main dish served a la carte. Dress code required.
La Piazza - Pizzeria- open for dinner 6:00 p.m. to 11:30 p.m. (56 capacity). Pizzas and desserts.
Sonora Grill - Serving dinner from 6:00 p.m. to 10:00 p.m. (190 capacity). Meat on the grill, buffet salad and dessert service. Dress code required.
Pacos Tacos - Basic Mexican fare open for dinner 6:00 pm to 4:00 am (48 capacity). Tacos, Mexican snacks and deserts.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Solarium, Mini Golf, Archery Court, Scuba (offered at the Allegrp Playacar for a fee)
Nightly Activities & Entertainment:
Nightly entertainment consists of Banda Fun Club, mini disco, live entertainment and shows.
CHILDREN'S PROGRAMS
Childrens pool and Kids Club restaurant.

Children's Facilities
PlayGround
Teen Disco

Babysitting Fee: Hourly
Advance Notice for Babysitting: 24 hours.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
3564 Recommend
3564 past Apple Vacationers would recommend Occidental Grand Xcaret to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 9910 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Amazing Experience- 5 Stars
Summer P,
Thu May 19 14:20:17 EDT 2016
Occidental Resort was a 5 out of 5 in my opinion. For one, the resort was absolutely stunning. With live Parrots on display daily and cute animals (monkeys, codys, etc.) nearby, it was hard to not be at ease. The resort was very large and once you got done the path ways to all the areas on the resort, it was fairly easy to navigate. Not to mention they have caddys on the grounds to take you to and from locations if necessary. Restaurants were delicious and the breakfast buffet was my favorite! They always had the freshest fruit available! The staff were extremely kind and did not bother you if you wished to be alone. Then on top of everything, I accidentally left behind my diamond ring on my last day of vacation and they found it and with a few worthwhile arrangements, they sent it back to me!!! I live in USA to give you an idea on how far it traveled! I am so grateful for this and had to write this review fore it could have easily been stolen. Thank you so much Occidental and if your looking for an awesome time this resort had many pools, jacuzzis, and a beautiful beach to relax on!! More>

Was blown away with the property and the attentiveness of the hotel
sharon528, Springfield, Missouri
Thu May 19 12:56:33 EDT 2016
My friend & a room on the 2nd floor, think it was a deluxe room . The room was not super deluxe but very nice. The hotel is clean and what else could you want if you are not going to spend so much time in there.The fridge was always stocked, the many restaurants had much to choose from. We did learn to stay away from the beef, but so much else to choose from. Couldn't go wrong. Lots to do in the area and if you like wildlife, that is the place for you. The pool is wonderful, and the beach nice, too. It gets very crowed fast, get there early. I would go back anytime. Couldn't be treated better by all the hotel crew. I was impressed and since it was my first time in Mexico I didn't know what to expect. More>

Good Food Friendly Staff very impressed will be back
Jeremy D,
Thu May 19 11:54:59 EDT 2016
My wife and I stayed here for about 2 weeks for our honeymoon, we had read reviews that they are really pushy with the time shares but we never found that they push us to buy. we found all of the on site vendor were very very well priced and honestly never felt the need to haggle. we especially enjoyed all the staff at pro dive, we did just over 10 dives with them and got our advanced and nitrox cert. Alexa (the manger), oscar, nick (in cozumel) and lexi (who was our main instructor in the water) were fantastic instructors and really good people, we had a fantastic time with them, we initially start out only wanting to do 2 or 3 dives but had such a great experience we quickly did more. 100% would recommend diving through them. the only down side was their rental gear at their cozumel location was worn and sketchy but their gear everywhere else including the cenote was really well looked after. the staff at the resort were amazing as well jose and marry carmen from first club were super happy to help us whenever we wanted to book and excursion or had an issue, managed to get us some really good deals as well. Daniel from the sea food restraunt was excellent, pedro and samuel from the royal club were extremely friendly and accommodating, Aldo and cesar from the first club bar probably mix the best drinks I have every had. everyone we met were very friendly and it honestly we felt like they cared. to sum everything up had an awesome experience, and really enjoyed our honeymoon here. 100% will be coming back More>

A superb 12 nights
beeherenow, Windlesham, United Kingdom
Thu May 19 10:37:03 EDT 2016
Quick review to save boring you....... Lobby is quite stunning with the huge fountain and picturesque river, check in was quick and friendly, cases taken to the room without fuss. Deluxe room (cheapest available) was lovely, touch card entry, A/C, fan, free digital safe, huge bed, big bathroom with massive walk in shower. Lots of wardrobe space, drawers too. 40 inch LCD TV. Pools are enormous, the main one has music most of the day and some activities or if you prefer peace and quiet there's another huge pool close by, linked by a lazy river. Swim up bar, additional bar on dry land next to the quieter pool. The grounds of the resort are wonderful, it's a tropical paradise with macaws, iguanas, deer and monkeys seen regularly. The employees work tirelessly to keep it looking amazing. Restaurants, there are lots of options! Main buffet is very nice with loads of choice, enough for any and every taste, it's available for breakfast lunch and dinner. There's another buffet down by the beach for breakfast and lunch with the same food choices but a much nicer setting. The a la carte restaurants were really lovely, our favourites were Senora grill, la hacienda and Los Olivios, didn't try the Chinese or seafood just personal choice. There's also paco tacos which is quite informal but the food is varied and excellent. Have to mention the snack bar above the swim up bar it is amazing, 'snack bar' doesn't do it justice, lots of choice. The beach is man made so if you're expecting miles of golden sands this is not for you, but they've made good use of the space to offer the chance to soak up the sun, sand and sea if that's your thing. As the sea inlet is man made its perfect for swimming and snorkelling amongst the sealife. The entertainment normally starts with half hour or so for the kids then a show or band for an hour or 2. It's ok without being stunning to be honest, although I did enjoy the Michael Jackson tribute which drew the biggest crowd of our stay. Probably our only negative was concierge staff trying to persuade us into the much mentioned 'first club' timeshare style package. From what I can gather they try it on all guests and it may suit some but most seemed annoyed by it as they are quite pushy. My advice is be stern and stick to your guns otherwise they will persuade you to have a 'special breakfast and chat' as they try to lure you in. Finally I will say we went to Antigua last year and Barbados the year before and in both our opinions this was a far better holiday for a similar price. As with most people I read the reviews on here before we went and it never ceases to amaze me the things people find to complain about. Any right minded person will go to this resort and have a wonderful time, it does everything you could ask for unless you have very very very high standards in which case pay top dollar and go to a 5 star resort. I would definitely return here 9/10 👍🏻 Special mention to 'Gabino' in la hacienda, a lovely gentleman 'Roman' in paco tacos friendly, funny and entertaining! Also Leonardo at building 19 concierge desk, very helpful and friendly, always asked if we needed towels or pillows or our fridge restocked. One day he asked was I enjoying my holiday, I said it was fantastic, he replued' what mark would you give out of 10?' I said a 9, his reply was 'what can I do to make it a 10 for you?' That sums the resort and staff up really 😃☀️🌴🐒 More>

amazing holiday
sarah g, Halstead, United Kingdom
Thu May 19 08:52:12 EDT 2016
This is a bit late, as we went last spetember 2015 ! was an amazing hotel, very big, clean & very friendly staff. The room was lovely & big. The grounds, pools, restaurants & whole hotel was kept spotless. Was nice to have different pools & beach to sit around. They were never busy, always got a bed. Was nice to have the different restaurants to chose from. The Italian food was lovely, but not enough of it. I ordered fish in the grill restaurant but that was undercooked, but my boyfriends steak was amazing. Very humid weather & not a lot of breeze as you are in the jungle so be aware of that. It was lovely to have the animals around the grounds. The beach was lovely, nice big swinging beds with curtains around for shade & a lovely restaurant overlooking the sea, where you can eat at breakfast, lunch or in the evening. The River Maya procession in the evening was lovely to watch. overall a lovely 2 weeks holiday. If you get chance to swim with the dolphins, do so, it was amazing. More>



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