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Occidental Grand Xcaret


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All Inclusive    

Exceptional Values!
Honeymooners: Receive the "Devotion Package" complimentary when booking a minimum of 3 nights (restrictions apply).

Located adjacent to the spectacular eco-archaeological Xcaret Park in the heart of Riviera Maya, the all-inclusive Occidental Grand Xcaret Resort offers an exciting vacation experience for singles, couples, and families. This all-inclusive resort is perfect for adventurers, eco-tourists, or travelers in search of the tranquility of the Caribbean Sea.

Its authentic Mediterranean style and magical tropical locale make Occidental Grand Xcaret Resort much more than a perfect vacation destination. The resort's unique characteristics, such as the expansive subterranean river which forms canals throughout the pathways, allow the property to thrive in harmony within the exotic setting of Mayan ruins, tropical forests, and wildlife.

Occidental Grand Xcaret Resort features 11 specialty and buffet restaurants offering a wide variety of dining experiences for all tastes and palates, with no reservations required. The hotel also has ten bars where guests can enjoy cocktails and tropical beverages.

Occidental Grand Xcaret Resort offers an array of sports and activities, including archery, mini golf, tennis, volleyball, and more to make your stay an unforgettable experience.

Find more information about Occidental Hotels & Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
This magical resort is located on the Caribbean coast of Mexico adjacent to the spectacular Xcaret Park
Address: CARRETERA FEDERAL 307
MUNICIPIO DE SOLIDARIDED
QR

MX
Local Phone: 984-871-5400
Toll Free Phone: 1-800-858-2258
Fax: 011-52-984-871-5406
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Pools
Number of Pools: 5
Outdoor Pools: 5     
5 pools including a natural sea pool and kid's club pool. Swim-up bar (varies by pool) & whirlpools.
Golf: CLOSEBY
Golf Club Playacar-10km away.
Designed by Robert Von Hagge--par 72 course.
Holes: 18
Green Fees: $160.00 (approx.)
Club Rental Fees: $30.00 TO $40.00
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Court Fee: Complimentary.
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary
Other Sports Available
Horseback Riding: Additional Charge
Jogging Trail: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Mediterranean style and a perfect location. In addition to the unique characteristics of the resort, there are also subterranean rivers flowing through the extensive property. Beach: Private manmade beach with Bar and Beach Club Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 661
Year Opened: 2002 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No spring breakers. 2-Specialty Restaurants not included on the ALL-INCLUSIVE plan are: Mediterrano & El Cortijo.Men are required to wear collared shirts and dress slacks. Room Service is not offered unless guests are booked in the Royal Club.
ROOM TYPES
DELUXE GRAND ROMANCE
Bottle of sparkling wine, chocolate covered strawberries, two 30 minute massages, Continental breakfast in bed (one per stay), romantic dinner (one per stay), turndown service, 10% spa discount.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
JUNIOR SUITE
Pool view. Minibar with water, beer, and soft drinks. Bathroom with shower and hairdryer. Balcony or terrace.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
DELUXE GRAND ROMANCE UXX
Features Deluxe room inclusions as well as a bottle of sparkling wine, chocolate covered strawberries, two 30-minute massages, continental breakfast in bed, romantic dinner, 10% spa discount, turn down service. Unlimited Xcaret Experience.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
JUNIOR SUITE UXX
Pool view. Minibar with water, beer, and soft drinks. Bathroom with shower and hairdryer. Balcony or terrace. Unlimited Xcaret Experience!
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
JUNIOR SUITE ROYAL CLUB ROOM
Garden or Ocean view, with Royal Club amenities including separate and personalized reception area, private restaurant for breakfast, lunch, and dinner; bar service with international drinks, room service from 7am-10:30pm. Assistant and concierge service.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
JUNIOR SUITE GRAND ROMANCE
Bottle of sparkling wine, chocolate covered strawberries, two 30 minute massages, Continental breakfast in bed, romantic dinner, turndown service, 10% discount on spa treatment.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
DELUXE GRAND CONCIERGE
Concierge service, half hour Internet service, fruit basket, bottle of wine, turn down svc, 10% discount spa treatment, superior amenities in room including bathrobe.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
JUNIOR STE GRAND ROMANCE UXX
Bottle of sparkling wine, chocolate covered strawberries, two 30 minute massages, Continental breakfast in bed, romantic dinner, turndown service, 10% discount on spa treatment. Unlimited Xcaret Experience.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
DELUXE GRAND CONCIERGE UXX
Concierge service, half hour Internet service, fruit basket, bottle of wine, turn down svc, 10% discount spa treatment, superior amenities in room including bathrobe. Unlimited Xcaret Experience.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
ROYAL CLUB MASTER SUITE
Ocean view. Royal Club Junior Suites (king bed) connecting with Royal Club Deluxe rooms (double bed). Separate and personalized reception area, private restaurant for breakfast, lunch, and dinner. Bar service with international drinks.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
JUNIOR SUITE GRAND CONCIERGE
Concierge service, Internet service cafe, fruit basket, bottle of wine, turndown service, 10% spa discount, superior amenities in room.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
DELUXE ROOM
1 King or 2 dbls, Balcony, Safety deposit box, Satellite TV Hairdryer, Iron/ironing board, Minibar restocked every other day with water, sodas and beer and telephone with data port.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
JUNIOR STE GRAND CONCIERGE UXX
Concierge service, Internet service cafe, fruit basket, bottle of wine, turndown service, 10% spa discount, superior amenities in room. Unlimited Xcaret Experience.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
DELUXE ROOM UXX
1 King or 2 dbls, Balcony, Safety deposit box, Satellite TV Hairdryer, Iron/ironing board, Minibar restocked every other day with water, sodas and beer and telephone with data port. Unlimited Xcaret Experience.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
DELUXE ROYAL CLUB ROOM
Separate and personalized reception area. Private restaurant for breakfast, lunch, and dinner. Bar service with international drinks. Room service from 7am-10:30pm. Private pool and jacuzzi area. Assistant concierge service. Internet in reception area.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite

OTHER INFO
Room Service is included in the Royal Club only.
DINING
Occidental Grand Xcaret features 1 meal plan options:
All Meals, Drinks & Tips-FULL-All except Royal Club
There are 11 Restaurants at Occidental Grand Xcaret:
La Hacienda - Mexican gourmet restaurant serving dinner from 6:00 pm to 10:00 pm (170 capacity). Salad and dessert service buffet style and main dish served a la carte. Dress code required.
La Piazza - Pizzeria- open for dinner 6:00 p.m. to 11:30 p.m. (56 capacity). Pizzas and desserts.
Sonora Grill - Serving dinner from 6:00 p.m. to 10:00 p.m. (190 capacity). Meat on the grill, buffet salad and dessert service. Dress code required.
Pacos Tacos - Basic Mexican fare open for dinner 6:00 pm to 4:00 am (48 capacity). Tacos, Mexican snacks and deserts.
Kids Club - Lunch: 12 p.m. - 4 p.m. (special food for the little people) (16 Capacity)
Le Buffet - International buffet serving breakfast, lunch and dinner (470 capacity). Breakfast 7:00 a.m. to 11:00 a.m., lunch 12:30 p.m. to 3:00 p.m. and dinner 6:00 p.m. to 10:00 p.m. (Theme Nights).
Los Olivos - Italian Restaurant open for Dinner: Antipastos and desserts at the buffet and main plate served a la carte (102 capacity). Dress code required. Open from 6:00 p.m. to 10:00 p.m.
Royal Club - Open for breakfast, lunch and dinner from 7:00 a.m. to 10:30 p.m. (34 capacity open to Royal Club guests only)
El Pesacador - Located at the beach club a la carte service specializing in fish and seafood (60 capacity) Open from 6:00 p.m. to 10:00 p.m. Dress code required.
El Lago (snack bar) - Open for lunch 11:30 a.m. to 6:00 p.m. (120 capacity).
D'Oriental - Gourmet a la carte service open for dinner (6:00 p.m. to 10:00 p.m.). Capacity of 54. Dress code required.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Solarium, Mini Golf, Archery Court, Scuba (offered at the Allegrp Playacar for a fee)
Nightly Activities & Entertainment:
Nightly entertainment consists of Banda Fun Club, mini disco, live entertainment and shows.
CHILDREN'S PROGRAMS
Childrens pool and Kids Club restaurant.

Children's Facilities
PlayGround
Teen Disco

Babysitting Fee: Hourly
Advance Notice for Babysitting: 24 hours.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
3247 Recommend
3247 past Apple Vacationers would recommend Occidental Grand Xcaret to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 7670 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Best honeymoon ever!!
Brandy B,
Tue Mar 31 15:12:39 EDT 2015
I just returned from Occidental Grand Xcaret on Sunday and I must say it was the best honeymoon I could have ever asked for! My husband and I had such a blast and were completely shocked at how... More>

As Expected But Needs Improvement
LindaRTS, New York City, New York, USA
Tue Mar 31 09:07:34 EDT 2015
This was my second visit to this Occidental and I chose it specifically for proximity to Xcaret and the large property size. Overall I would say we had a very good time but there are things I think... More>

Nice stay
NeilLanning, Frome, United Kingdom
Tue Mar 31 07:09:04 EDT 2015
The staff were very friendly, the room kept nicely, and the grounds and restaurants also well maintained. I particularly liked the wild life in the grounds of the hotel. Generally the hotel food... More>

Great Resort, Pushy Staff
Allison L, Moncton, Canada
Mon Mar 30 17:45:57 EDT 2015
My husband and I stayed at the resort last week. Upon check-in we were told our room would not be ready for another 15 minutes. That was fine, and we attempted to just sit in the lobby and wait... More>

Great resort !
osswimmer, Ontario
Mon Mar 30 15:25:55 EDT 2015
I visited here in Sept of 2014 and meant to write a review. My friend and I had a wonderful visit at this resort and it was mainly due to the efforts of Alan Castellanos in Guest Services. He took... More>



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and Apple Vacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
  APPLE RATINGS:    Exceptional Standard of Service & Quality;    Luxurious;
    Superior First Class;    First Class;    Comfortable;    Modest
    Superior to other hotels with the same rating;    Superior to other hotels with the same rating