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Occidental Grand Xcaret


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All Inclusive    

Located adjacent to the spectacular eco-archaeological Xcaret Park in the heart of Riviera Maya, the all-inclusive Occidental Grand Xcaret offers an exciting vacation experience for singles, couples, and family. This all-inclusive resort offers a fun getaway to adventurers, eco-tourists or travelers in search of the tranquility of the Caribbean Sea.

Its authentic Mediterranean style and magical tropical locale make it much more than a perfect vacation destination. The resort's unique characteristics, such as its expansive subterranean river which forms canals through the resort's pathways, allow the property to thrive harmoniously in this exotic natural setting surrounding by Mayan ruins, exotic tropical forest, and natural wild life.

Occidental Grand Xcaret features 11 specialty and buffet restaurants offering a wide variety of dining experiences satisfying all tastes and palates. The hotel also has ten bars where guests can enjoy a wide variety of cocktails and tropical beverages.

Occidental Grand Xcaret hotel offers a wide variety of sports and activities, including archery, mini golf, tennis, volleyball, and more to make your stay an unforgettable experience.

Find more information about Occidental Hotels & Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
This magical resort is located on the Caribbean coast of Mexico adjacent to the spectacular Xcaret Park
Address: CARRETERA FEDERAL 307
MUNICIPIO DE SOLIDARIDED
QR

MX
Local Phone: 984-871-5400
Toll Free Phone: 1-800-858-2258
Fax: 011-52-984-871-5406
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary.)
Physician on Call
Pools
Number of Pools: 5
Outdoor Pools: 5     
5 pools including a natural sea pool and kid's club pool. Swim-up bar (varies by pool) & whirlpools.
Golf: CLOSEBY
Golf Club Playacar-10km away.
Designed by Robert Von Hagge--par 72 course.
Holes: 18
Green Fees: $160.00 (approx.)
Club Rental Fees: $30.00 TO $40.00
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Court Fee: Complimentary.
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary
Other Sports Available
Horseback Riding: Additional Charge
Jogging Trail: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Mediterranean style and a perfect location. In addition to the unique characteristics of the resort, there are also subterranean rivers flowing through the extensive property. Beach: Private manmade beach with Bar and Beach Club Check-in: 3:00 pm
Check-out: 12:00 pm
Total Rooms: 661
Year Opened: 2002 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No spring breakers. 2-Specialty Restaurants not included on the ALL-INCLUSIVE plan are: Mediterrano & El Cortijo.Men are required to wear collared shirts and dress slacks. Room Service is not offered unless guests are booked in the Royal Club.
ROOM TYPES
DELUXE ROOM UXX
1 King or 2 dbls, Balcony, Safety deposit box, Satellite TV, Hairdryer, Iron/ironing board, Minibar restocked every other day with water, soda and beer. Telephone with data port. Unlimited Xcaret Experience.
Other Amenities -
Kitchen
Telephone
DELUXE ROYAL CLUB ROOM
2 doubles, Balcony, Safe, Cable TV with DVD player, Hairdryer, Iron/Ironing board, Mini-bar, WiFI in room & lobby ($), Turndown service. Lunch and dinner. Royal Club amenities included.
Other Amenities -
Telephone
DELUXE GRAND ROMANCE
Bottle of sparkling wine, chocolate covered strawberries, two 30 minute massages, Continental breakfast in bed (one per stay), romantic dinner (one per stay), turndown service, 10% spa discount.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
JUNIOR SUITE
1 King or 2 dbls, Living area Balcony, Safety deposit box, Satellite TV, Hairdryer, Iron/ironing board, Minibar restocked every other day with water, sodas and beer.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
DELUXE GRAND ROMANCE UXX
Features Deluxe room inclusions as well as a bottle of champagne, chocolate covered strawberries, couples massage, breakfast in bed the first morning, romantic dinner, 10 percent spa discount, turn down service. Unlimited Xcaret Experience.
Other Amenities -
Kitchen
Telephone
JUNIOR SUITE UXX
1 King or 2 dbls, Living area, Balcony, Safety deposit box, Satellite TV, Hairdryer, Iron/ironing board, Minibar restocked every other day with water, sodas and beer. Unlimited Xcaret Experience.
Other Amenities -
Kitchen
Telephone
JUNIOR SUITE ROYAL CLUB ROOM
2 doubles, Balcony, Safe, Cable TV with DVD player, Hairdryer, Iron/Ironing board, Mini-bar, WiFI in room & lobby ($), Turndown service. Lunch and dinner. Royal Club amenities included.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
JUNIOR SUITE GRAND ROMANCE
King, Living area, Balcony, Safe, Cable TV, Hairdryer, Iron/Ironing board, Mini-bar, Turndown service, WiFi in room & lobby ($), Bathroom with shower only. Grand Romance amenities included.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
DELUXE GRAND CONCIERGE
Concierge service, half hour Internet service, fruit basket, bottle of wine, turndown service, 10% spa discount, superior amenities in room including bathrobe.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
JUNIOR STE GRAND ROMANCE UXX
King bed , Living area, Balcony, Safe, Cable TV, Hairdryer, Iron/Ironing board, Mini-bar, Turndown service, WiFi in room & lobby ($), Bathroom with shower only. Grand Romance amenities included. Unlimited Xcaret Experience.
Other Amenities -
Kitchen
Telephone
DELUXE GRAND CONCIERGE UXX
Hairdryer, Iron/ironing w/board, mini bar restocked every other day, turn down serv, Grand Concierge amenities included, concierge serv, fruit basket, bottle of wine, Internet Svs Café, use of Bath Robes and more. Unlimited Xcaret Experience.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Balcony or Terrace
Kitchen
Telephone
Room Safe
Satellite
ROYAL CLUB MASTER SUITE
Large 2 bedroom, 2 bathrooms, Separate living room, Private dressing area, Double shower, Hydro-massage bath, 1 bedroom with king; other with 2 doubles, Balcony, WiFi in room and lobby ($). Royal Club amenities included.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
JUNIOR SUITE GRAND CONCIERGE
Concierge service, Internet service cafe, fruit basket, bottle of wine, turndown service, 10% spa discount, superior amenities in room.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
DELUXE ROOM
1 King or 2 dbls, Balcony, Safety deposit box, Satellite TV Hairdryer, Iron/ironing board, Minibar restocked every other day with water, sodas and beer and telephone with data port.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
JUNIOR STE GRAND CONCIERGE UXX
Bottle of sparkling wine, chocolate covered strawberries, two 30 minute massages, Continental breakfast in bed (one per stay), romantic dinner (one per stay), turndown service, 10% spa discount. Unlimited Xcaret Experience.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Kitchen
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite

OTHER INFO
Room Service is included in the Royal Club only.
Room Service is included in the Royal Club only.
DINING
Occidental Grand Xcaret features 1 meal plan options:
All Meals, Drinks & Tips-FULL-All except Royal Club
There are 11 Restaurants at Occidental Grand Xcaret:
D'Oriental - Gourmet a la carte service open for dinner (6:00 pm to 10:00 pm). Capacity of 54. Reservations and dress code required.
La Hacienda - Mexican gourmet restaurant serving dinner from 6:00 pm to 10:00 pm (170 capacity). Salad and dessert service buffet style and main dish served a la carte. Reservations and dress code required.
La Piazza - Pizzeria- open for dinner 6:00 pm to 11:30 pm (56 capacity). Pizzas and desserts. No reservations are required.
Sonora Grill - Serving dinner from 6:00 pm to 10:00 pm (190 capacity). Meat on the grill,buffet salad and dessert service. Reservations and dress code required.
Pacos Tacos - Basic Mexican fare open for dinner 6:00 pm to 4:00 am (48 capacity). Tacos, Mexican snacks and deserts. No reservations are required.
Le Buffet - International buffet serving breakfast, lunch and dinner (470 capacity). Breakfast 7:00 am to 11:00 am, lunch 12:30 pm to 3:00 pm and dinner 6:00 pm to 10:00 pm (Theme Nights).
Kids Club - Lunch: 12pm -4pm (special food for the little people) (16 Capacity)
Los Olivos - Italian Restaurant open for Dinner: Antipastos and desserts at the buffet and main plate served a la carte (102 capacity). Reservations and dress code required. Open from 6:00 pm to 10:00 pm.
Royal Club - Open for breakfast, lunch and dinner from 7:00 am to 10:30 pm (34 capacity open to Royal Club guests only)
El Pesacador - Located at the beach club a la carte service specializing in fish and seafood (60 capacity) Open from 6:00 pm to 10:00 pm. Reservations and dress code required.
El Lago (snack bar) - Open for lunch 11:30 am to 6:00 pm (120 capacity).
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Solarium, Mini Golf, Archery Court, Scuba (offered at the Allegrp Playacar for a fee)
Nightly Activities & Entertainment:
Nightly entertainment consists of Banda Fun Club, mini disco, live entertainment and shows.
CHILDREN'S PROGRAMS
Childrens pool and Kids Club restaurant.

Children's Facilities
PlayGround
Teen Disco

Babysitting Fee: $10 per hr/per child
Advance Notice for Babysitting: 24 hours.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
3247 Recommend
3247 past Apple Vacationers would recommend Occidental Grand Xcaret to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 6151 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
So-so.
Christine G, Kennesaw, Georgia
Wed Apr 16 16:57:51 EDT 2014
Food was not very good. That includes the buffets and specialty restaurants. I did not find the food fresh at all. The beach area is very small. There is a lot of pressure to attend their... More>

Perfect Vacation Resort
JHL321, Calgary, Canada
Tue Apr 15 21:13:20 EDT 2014
By far, the most amazing vacation experience in the Royal Club section of the Occidental Grand Xcaret. If you want to be treated like royalty, this is the place to be! The bad part, it has set the... More>

A return visit but never again.
Simba3262, Sussex
Mon Apr 14 08:32:04 EDT 2014
The bar staff, waiters, maids and bell boys make this resort, the management and reception staff really let it down. The service on a day to day basis is excellent and the food and drinks of a high... More>

A Jungle on the Beach
pathager, San Diego
Mon Apr 14 01:37:43 EDT 2014
We only had a three night stay (Mar 30- Apr. 2) but were delightfully surprised. Our second floor room overlooked a pool and we had a balcony where we enjoyed the early morning quiet and beautiful... More>

DONT GET HOOKED INTO THE VACATION CLUB TOUR!!!!!!!!!!!!!!!
canadaphill, Calgary, Canada
Mon Apr 14 01:08:56 EDT 2014
We just got back from our trip and we are furious with our experience! Whatever you do don't stay here! The buffets made us so sick! And as someone mentioned before you better like hotdogs because... More>



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and Apple Vacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
  APPLE RATINGS:    Exceptional Standard of Service & Quality;    Luxurious;
    Superior First Class;    First Class;    Comfortable;    Modest
    Superior to other hotels with the same rating;    Superior to other hotels with the same rating