Cancun

Occidental Grand Xcaret


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All Inclusive    

Located adjacent to the spectacular eco-archaeological Xcaret Park in the heart of Riviera Maya, the all-inclusive Occidental Grand Xcaret Resort offers an exciting vacation experience for singles, couples, and families. This all-inclusive resort is perfect for adventurers, eco-tourists, or travelers in search of the tranquility of the Caribbean Sea.

Its authentic Mediterranean style and magical tropical locale make Occidental Grand Xcaret Resort much more than a perfect vacation destination. The resort's unique characteristics, such as the expansive subterranean river which forms canals throughout the pathways, allow the property to thrive in harmony within the exotic setting of Mayan ruins, tropical forests, and wildlife.

Occidental Grand Xcaret Resort features 11 specialty and buffet restaurants offering a wide variety of dining experiences for all tastes and palates, with no reservations required. The hotel also has ten bars where guests can enjoy cocktails and tropical beverages.

Occidental Grand Xcaret Resort offers an array of sports and activities, including archery, mini golf, tennis, volleyball, and more to make your stay an unforgettable experience.

Exceptional Values!
Honeymooners: Receive the Sweet Love Honeymoon or Anniversary Package complimentary when booking a minimum of 7 nights (restrictions apply).

Find more information about Occidental Hotels & Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
This magical resort is located on the Caribbean coast of Mexico adjacent to the spectacular Xcaret Park
Address: CARRETERA FEDERAL 307
MUNICIPIO DE SOLIDARIDED
QR

MX
Local Phone: 984-871-5400
Toll Free Phone: 1-800-858-2258
Fax: 011-52-984-871-5406
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Pools
Number of Pools: 5
Outdoor Pools: 5     
5 pools including a natural sea pool and kid's club pool. Swim-up bar (varies by pool) & whirlpools.
Golf: CLOSEBY
Golf Club Playacar-10km away.
Designed by Robert Von Hagge--par 72 course.
Holes: 18
Green Fees: $160.00 (approx.)
Club Rental Fees: $30.00 TO $40.00
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Court Fee: Complimentary.
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary
Other Sports Available
Horseback Riding: Additional Charge
Jogging Trail: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Mediterranean style and a perfect location. In addition to the unique characteristics of the resort, there are also subterranean rivers flowing through the extensive property. Beach: Private manmade beach with Bar and Beach Club Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 661
Year Opened: 2002 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No spring breakers. 2-Specialty Restaurants not included on the ALL-INCLUSIVE plan are: Mediterrano & El Cortijo.Men are required to wear collared shirts and dress slacks. Room Service is not offered unless guests are booked in the Royal Club.
ROOM TYPES
ROYAL CLUB MASTER SUITE
Master suite includes a main bedroom with a king bed, large bathroom with a double shower and a whirlpool tub, and a second bedroom with two double beds and a full bathroom. Room also features a large balcony or terrace, a living room, and dining room.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
JUNIOR SUITE CONCIERGE
Spacious suite includes one king bed or two double beds, a private balcony or terrace, and upgraded amenities. Room also features a welcome fruit basket, concierge service, a bottle of wine, a minibar, and much more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
DELUXE ROOM
Deluxe room includes one king bed or two double beds, and a private balcony or terrace. Room also features a stocked minibar, a complete bathroom with a shower, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
JUNIOR STE GRAND CONCIERGE UXX
Spacious suite includes one king bed or two double beds, a private balcony or terrace, and upgraded amenities. Room also features a welcome fruit basket, concierge service, and more. Unlimited Xcaret Xperience included.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
DELUXE ROOM UXX
Deluxe room includes one king bed or two double beds, and a balcony or terrace. Room also features a private bathroom with a shower, a minibar, and more. The Unlimited Xcaret Xperience includes VIP hotel check-in and a variety of other upgraded services.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
ROYAL LEVEL LUXURY
Royal Club room includes one king bed or two double beds, and a private balcony with stunning garden views. Room also features personalized service and upgraded amenities, an elegant bathroom with a shower and bathtub, and much more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
DELUXE ROMANCE
Deluxe Romance guestroom includes one king bed or two double beds, upgraded amenities, and a private balcony or terrace. Room also features a bottle of sparkling wine, continental breakfast in bed, a couples massage, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
JUNIOR SUITE
Junior suite includes one king bed or two double beds, a living area with a sofa, and a balcony or terrace. Room also includes an elegant bathroom, a minibar, and many other amenities.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
DELUXE GRAND ROMANCE UXX
Romance Deluxe guestroom includes one king bed or two double beds, a private balcony or terrace, and upgraded amenities. Room also features a sparkling bottle of wine, breakfast in bed, and more. Unlimited Xcaret Xperience included.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
JUNIOR SUITE UXX
Junior suite includes one king bed or two double beds, a living area with a sofa, and a balcony or terrace. Room also includes an elegant bathroom and a minibar. Unlimited Xcaret Xperience includes VIP check-in, unlimited reservations, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
ROYAL LEVEL JUNIOR SUITE
Luxury junior suite includes one king bed or two double beds, and a private balcony or terrace. Room also features upgraded amenities, a living area with a sofa, a minibar, and much more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
JUNIOR SUITE ROMANCE
Romance junior suite includes one king bed or two double beds, upgraded amenities, and a private balcony or terrace. Room features a living area with a sofa, continental breakfast, a couples massage and other romantic amenities.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
DELUXE CONCIERGE
Guestroom includes one king bed or two double beds, a private balcony or terrace, and upgraded amenities. Room also features concierge service, a welcome fruit basket and bottle of wine, a discount at the spa, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
JUNIOR STE GRAND ROMANCE UXX
Romance junior suite includes one king bed or two double beds, upgraded amenities, a nd a private balcony or terrace. Room features a living area with a sofa, continental breakfast, a couples massage and more. Unlimited Xcaret Xperience included.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
DELUXE GRAND CONCIERGE UXX
Guestroom includes one king bed or two double beds, a private balcony or terrace, and upgraded amenities. Room also features concierge service, a welcome fruit basket and, and more. The Unlimited Xcaret Xperience includes additional exclusive benefits.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
ROYAL LEVEL SUITE
Other Amenities -

OTHER INFO
Room Service is included in the Royal Club only.
DINING
Occidental Grand Xcaret features 1 meal plan options:
All Meals, Drinks & Tips-FULL-All except Royal Club
There are 11 Restaurants at Occidental Grand Xcaret:
Pacos Tacos - Basic Mexican fare open for dinner 6:00 pm to 4:00 am (48 capacity). Tacos, Mexican snacks and deserts.
Le Buffet - International buffet serving breakfast, lunch and dinner (470 capacity). Breakfast 7:00 a.m. to 11:00 a.m., lunch 12:30 p.m. to 3:00 p.m. and dinner 6:00 p.m. to 10:00 p.m. (Theme Nights).
Kids Club - Lunch: 12 p.m. - 4 p.m. (special food for the little people) (16 Capacity)
Los Olivos - Italian Restaurant open for Dinner: Antipastos and desserts at the buffet and main plate served a la carte (102 capacity). Dress code required. Open from 6:00 p.m. to 10:00 p.m.
Royal Club - Open for breakfast, lunch and dinner from 7:00 a.m. to 10:30 p.m. (34 capacity open to Royal Club guests only)
El Pesacador - Located at the beach club a la carte service specializing in fish and seafood (60 capacity) Open from 6:00 p.m. to 10:00 p.m. Dress code required.
El Lago (snack bar) - Open for lunch 11:30 a.m. to 6:00 p.m. (120 capacity).
D'Oriental - Gourmet a la carte service open for dinner (6:00 p.m. to 10:00 p.m.). Capacity of 54. Dress code required.
La Hacienda - Mexican gourmet restaurant serving dinner from 6:00 pm to 10:00 pm (170 capacity). Salad and dessert service buffet style and main dish served a la carte. Dress code required.
La Piazza - Pizzeria- open for dinner 6:00 p.m. to 11:30 p.m. (56 capacity). Pizzas and desserts.
Sonora Grill - Serving dinner from 6:00 p.m. to 10:00 p.m. (190 capacity). Meat on the grill, buffet salad and dessert service. Dress code required.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Solarium, Mini Golf, Archery Court, Scuba (offered at the Allegrp Playacar for a fee)
Nightly Activities & Entertainment:
Nightly entertainment consists of Banda Fun Club, mini disco, live entertainment and shows.
CHILDREN'S PROGRAMS
Childrens pool and Kids Club restaurant.

Children's Facilities
PlayGround
Teen Disco
Babysitting Fee: Hourly
Advance Notice for Babysitting: 24 hours.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
3564 Recommend
3564 past Apple Vacationers would recommend Occidental Grand Xcaret to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 10873reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
No disabled access.
Paul r, Liverpool, United Kingdom
Wed Nov 30 23:45:54 EST 2016
Room 30105 Royal Club, wife cannot use bath , no handrails in shower I have to hold her up!!. No disabled access to our restaurant at all, no disabled access to jacuzzi pool or toilets at poolside,I don't think there are any disabled facilities here, £3300 to eat in my room . You will not be hearing the last of this, you have to pay for your coffee in the lobby and no wheelchair access to the lobby bar!!!!!.

Pacos Tacos the real Mexican experience
joetB6288UD, Brisbane, Queensland, Australia
Wed Nov 30 17:28:31 EST 2016
Great resort and great park. Food is above average but not exceptional. Park is great but be prepared for walking. If you get the chance visit Roman Diaz at Pacos Tacos at the resort. He gave us a great night of service in with a relaxed attitude. There are fancier places to eat but if you want to interact with the locals Roman is your man. We went back 3 nights in a row just to be served by him!!! Loved all the animals and the show at xcaret is a must

Second time better than first!!
Aron M, Rosthern, Saskatchewan, Canada
Wed Nov 30 15:59:15 EST 2016
We booked at this resort again as we loved it so much the first time! The rooms and grounds are beautiful. There is wildlife everywhere! We even had the priveledge of seeing a family of coatis which was so sweet! There are monkeys iguanas and sereque all over as well. It is the staff that make this resort amazing! Mercedes Claudia and William at the front desk were so accommodating as we were travelling with friends.They were able to place us in the same building on the same floor. At the snack shack Fabien remembered us from our last visit and made us feel right at home! He is such a great server! Lucianna at the adult pool remembered our drink order every day and always kept them coming! Thank you for being so sweet! Johnny Dez in guest services was so helpful with anything we needed. He is a huge asset to the team! And who can forget Roman at Paco Tacos! He is so much fun!!! The beach is great too..it might be small..but the fish are everywhere! We bring our own snorkelling gear so we spend a lot of time in the water. We went outside of the adult pool and we're comforted to know that the lifeguard watched very closely to ensure our safety. The food at this resort is great! We enjoyed the fresh omelets at breakfast and chaquilles at every meal..yum! The a la cartes are delicious and the service was great. We really loved the Mediterranean! The only thing I would change is maybe having a wristband for returning guests so that we wouldn't be approached by sales staff. We love the resort and will return...as our budget allows..not because we bought into a vacation club. Overall..this place is simply amazing!

Not impressed
coastguardchick0530, MN
Wed Nov 30 11:43:40 EST 2016
Our check in was super quick, we were in building 11 which is very close to the main buffet, and most of the restaurants. When you check in, you WILL be walked to your room by a hotel representative. They WILL try to get you to do a timeshare presentation, for which they are relentless. We have stayed in Mexico before and have never EVER been hounded to the extent that this hotel does. If you wear a bright green neon wristband, that means you've already done the timeshare presentation and you are "Claimed." Meaning, if you signup then the person who does the presentation gets the commission. The timeshare is ridiculously overpriced, and you have to pay for the food each time you come back. This hotel is HUGE, so be prepared to walk. We walked about 7 miles a day, which is good for all of the alcohol that you drink. You have to specifically ask for the higher shelf liquor. Overall those choices were really good. All of our waiters/bartenders were perfect! So friendly, and helpful. (we always tip in Mexico because they really do not make that much money). The food at the main buffet was not super appetizing. Although, others in my party didn't mind it. I liked the buffet near the beach for breakfast. The views are great, and i felt that the food was better. Overall, none of he restaurants impressed me very much besides the late night Poco Taco's and the La Piazza. We always hung out there after we went to dinner. The waiters there are awesome!

Holiday
Garry H,
Wed Nov 30 11:20:49 EST 2016
Great hotel, nice restaurants, friendly staff, alcohol at the pool bars is weak but ok in the restaurants, plenty to do day and night, cocobongo highly recommended, loads of wild life around the hotel as well as in the nature reserve ( excaret), shops in the hotel are expensive better to go into playa del Carmen



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