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Occidental Grand Xcaret


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All Inclusive    

Exceptional Values!
Honeymooners: Receive the "Sweet Love Honeymoon or Anniversary package" complimentary when booking a minimum of 7 nights (restrictions apply).

Located adjacent to the spectacular eco-archaeological Xcaret Park in the heart of Riviera Maya, the all-inclusive Occidental Grand Xcaret offers an exciting vacation experience for singles, couples, and family. This all-inclusive resort offers a fun getaway to adventurers, eco-tourists or travelers in search of the tranquility of the Caribbean Sea.

Its authentic Mediterranean style and magical tropical locale make it much more than a perfect vacation destination. The resort's unique characteristics, such as its expansive subterranean river which forms canals through the resort's pathways, allow the property to thrive harmoniously in this exotic natural setting surrounding by Mayan ruins, exotic tropical forest, and natural wild life.

Occidental Grand Xcaret features 11 specialty and buffet restaurants offering a wide variety of dining experiences satisfying all tastes and palates. The hotel also has ten bars where guests can enjoy a wide variety of cocktails and tropical beverages.

Occidental Grand Xcaret hotel offers a wide variety of sports and activities, including archery, mini golf, tennis, volleyball, and more to make your stay an unforgettable experience.

Find more information about Occidental Hotels & Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
This magical resort is located on the Caribbean coast of Mexico adjacent to the spectacular Xcaret Park
Address: CARRETERA FEDERAL 307
MUNICIPIO DE SOLIDARIDED
QR

MX
Local Phone: 984-871-5400
Toll Free Phone: 1-800-858-2258
Fax: 011-52-984-871-5406
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary.)
Physician on Call
Pools
Number of Pools: 5
Outdoor Pools: 5     
5 pools including a natural sea pool and kid's club pool. Swim-up bar (varies by pool) & whirlpools.
Golf: CLOSEBY
Golf Club Playacar-10km away.
Designed by Robert Von Hagge--par 72 course.
Holes: 18
Green Fees: $160.00 (approx.)
Club Rental Fees: $30.00 TO $40.00
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Court Fee: Complimentary.
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary
Other Sports Available
Horseback Riding: Additional Charge
Jogging Trail: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Mediterranean style and a perfect location. In addition to the unique characteristics of the resort, there are also subterranean rivers flowing through the extensive property. Beach: Private manmade beach with Bar and Beach Club Check-in: 3:00 pm
Check-out: 12:00 pm
Total Rooms: 661
Year Opened: 2002 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No spring breakers. 2-Specialty Restaurants not included on the ALL-INCLUSIVE plan are: Mediterrano & El Cortijo.Men are required to wear collared shirts and dress slacks. Room Service is not offered unless guests are booked in the Royal Club.
ROOM TYPES
DELUXE GRAND ROMANCE UXX
Features Deluxe room inclusions as well as a bottle of sparkling wine, chocolate covered strawberries, two 30-minute massages, continental breakfast in bed, romantic dinner, 10% spa discount, turn down service. Unlimited Xcaret Experience.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
JUNIOR SUITE UXX
Pool view. Minibar with water, beer, and soft drinks. Bathroom with shower and hairdryer. Balcony or terrace. Unlimited Xcaret Experience!
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
JUNIOR SUITE ROYAL CLUB ROOM
Garden or Ocean view, with Royal Club amenities including separate and personalized reception area, private restaurant for breakfast, lunch, and dinner; bar service with international drinks, room service from 7am-10:30pm. Assistant and concierge service.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
JUNIOR SUITE GRAND ROMANCE
Bottle of sparkling wine, chocolate covered strawberries, two 30 minute massages, Continental breakfast in bed, romantic dinner, turndown service, 10% discount on spa treatment.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
DELUXE GRAND CONCIERGE
Concierge service, half hour Internet service, fruit basket, bottle of wine, turn down svc, 10% discount spa treatment, superior amenities in room including bathrobe.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
JUNIOR STE GRAND ROMANCE UXX
Bottle of sparkling wine, chocolate covered strawberries, two 30 minute massages, Continental breakfast in bed, romantic dinner, turndown service, 10% discount on spa treatment. Unlimited Xcaret Experience.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
DELUXE GRAND CONCIERGE UXX
Concierge service, half hour Internet service, fruit basket, bottle of wine, turn down svc, 10% discount spa treatment, superior amenities in room including bathrobe. Unlimited Xcaret Experience.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
DELUXE CONCIERGE
Concierge service. Air conditioned. Minibar with water and soft drinks, bathroom with shower and hairdryer, balcony or terrace.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
ROYAL CLUB MASTER SUITE
Ocean view. Royal Club Junior Suites (king bed) connecting with Royal Club Deluxe rooms (double bed). Separate and personalized reception area, private restaurant for breakfast, lunch, and dinner. Bar service with international drinks.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
JUNIOR SUITE GRAND CONCIERGE
Concierge service, Internet service cafe, fruit basket, bottle of wine, turndown service, 10% spa discount, superior amenities in room.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
DELUXE ROOM
1 King or 2 dbls, Balcony, Safety deposit box, Satellite TV Hairdryer, Iron/ironing board, Minibar restocked every other day with water, sodas and beer and telephone with data port.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
JUNIOR STE GRAND CONCIERGE UXX
Concierge service, Internet service cafe, fruit basket, bottle of wine, turndown service, 10% spa discount, superior amenities in room. Unlimited Xcaret Experience.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
DELUXE ROOM UXX
1 King or 2 dbls, Balcony, Safety deposit box, Satellite TV Hairdryer, Iron/ironing board, Minibar restocked every other day with water, sodas and beer and telephone with data port. Unlimited Xcaret Experience.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
DELUXE ROYAL CLUB ROOM
Separate and personalized reception area. Private restaurant for breakfast, lunch, and dinner. Bar service with international drinks. Room service from 7am-10:30pm. Private pool and jacuzzi area. Assistant concierge service. Internet in reception area.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
DELUXE GRAND ROMANCE
Bottle of sparkling wine, chocolate covered strawberries, two 30 minute massages, Continental breakfast in bed (one per stay), romantic dinner (one per stay), turndown service, 10% spa discount.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite
JUNIOR SUITE
Pool view. Minibar with water, beer, and soft drinks. Bathroom with shower and hairdryer. Balcony or terrace.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Room Safe
Satellite

OTHER INFO
Room Service is included in the Royal Club only.
DINING
Occidental Grand Xcaret features 1 meal plan options:
All Meals, Drinks & Tips-FULL-All except Royal Club
There are 11 Restaurants at Occidental Grand Xcaret:
Pacos Tacos - Basic Mexican fare open for dinner 6:00 pm to 4:00 am (48 capacity). Tacos, Mexican snacks and deserts. No reservations are required.
Le Buffet - International buffet serving breakfast, lunch and dinner (470 capacity). Breakfast 7:00 am to 11:00 am, lunch 12:30 pm to 3:00 pm and dinner 6:00 pm to 10:00 pm (Theme Nights).
Kids Club - Lunch: 12pm -4pm (special food for the little people) (16 Capacity)
Los Olivos - Italian Restaurant open for Dinner: Antipastos and desserts at the buffet and main plate served a la carte (102 capacity). Reservations and dress code required. Open from 6:00 pm to 10:00 pm.
Royal Club - Open for breakfast, lunch and dinner from 7:00 am to 10:30 pm (34 capacity open to Royal Club guests only)
El Pesacador - Located at the beach club a la carte service specializing in fish and seafood (60 capacity) Open from 6:00 pm to 10:00 pm. Reservations and dress code required.
El Lago (snack bar) - Open for lunch 11:30 am to 6:00 pm (120 capacity).
D'Oriental - Gourmet a la carte service open for dinner (6:00 pm to 10:00 pm). Capacity of 54. Reservations and dress code required.
La Hacienda - Mexican gourmet restaurant serving dinner from 6:00 pm to 10:00 pm (170 capacity). Salad and dessert service buffet style and main dish served a la carte. Reservations and dress code required.
La Piazza - Pizzeria- open for dinner 6:00 pm to 11:30 pm (56 capacity). Pizzas and desserts. No reservations are required.
Sonora Grill - Serving dinner from 6:00 pm to 10:00 pm (190 capacity). Meat on the grill,buffet salad and dessert service. Reservations and dress code required.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Solarium, Mini Golf, Archery Court, Scuba (offered at the Allegrp Playacar for a fee)
Nightly Activities & Entertainment:
Nightly entertainment consists of Banda Fun Club, mini disco, live entertainment and shows.
CHILDREN'S PROGRAMS
Childrens pool and Kids Club restaurant.

Children's Facilities
PlayGround
Teen Disco

Babysitting Fee: $10 per hr/per child
Advance Notice for Babysitting: 24 hours.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
3247 Recommend
3247 past Apple Vacationers would recommend Occidental Grand Xcaret to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 6747 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Perfect honeymoon destination
Sarah-kate A,
Sun Sep 21 16:23:05 EDT 2014
We have just returned from a ten night stay at the occidental grand. We chose this hotel for its tranquil setting after having a 4 night stay in Vegas. Surroundings are breath taking and cleanliness... More>

Average is good enough
CSBarker, Kansas City, Missouri
Sun Sep 21 13:51:12 EDT 2014
My wife and I decided to try a trip to Mexico for the first time. We have been all over the caribbean on vacation, with the most recent in Jamaica. We don't put things on a pedestal or try to compare... More>

fantastic hotel would go back again loved it xx
Jill T, Grimsby, England, United Kingdom
Sun Sep 21 08:27:48 EDT 2014
Myself an family have just returned from this hotel after a fabulous stay for ten days staff could not do enough for us the food was fantastic catered for everyone we loved are time there and would... More>

Would have been excellent if it wasn't for the timeshare workers!
Helen S, Manchester
Sat Sep 20 20:14:15 EDT 2014
We stayed at this hotel as part of our honeymoon earlier this month. The hotel was set in a lovely location in the rainforest with lots of wildlife including monkeys and deer's. The food was... More>

Fantastic hotel, would go back there in a heartbeat!
Claire G, Gibraltar
Sat Sep 20 09:34:37 EDT 2014
Me and my partner stayed here for 2 weeks at the end of August. The hotel itself is fantastic, the staff were very friendly and helpful. The hotel itself was continually being cleaned as it is... More>



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and Apple Vacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
  APPLE RATINGS:    Exceptional Standard of Service & Quality;    Luxurious;
    Superior First Class;    First Class;    Comfortable;    Modest
    Superior to other hotels with the same rating;    Superior to other hotels with the same rating