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Occidental Grand Cozumel


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The luxurious Occidental Grand Cozumel is situated on the southwest end of Cozumel Island on San Francisco Beach, across from Playa del Carmen on the mainland. This resort is surrounded by a tropical mangrove, offering a beautiful tropical landscape, and perfectly manicured gardens. For diving enthusiasts, the nearby Palancar Reef is considered one of the top five dive destinations in the world, while guests seeking rest and relaxation can bask in the sun on one of the best beaches the island has to offer.

Enjoy a variety of land and water sport activities daily. The Occidental Grand Cozumel offers six restaurants at which to enjoy the most varied local and international cuisine. Enjoy three swimming pools including a kids' pool, fitness center and boutique with sauna, kids' club with supervised activities, land and watersports including scuba diving lessons in the pool, tennis, kayaking, snorkeling, water polo, and windsurfing, and day and night time entertainment including four bars and a disco.

Find more information about Occidental Hotels & Resorts.

Learn more about Cozumel.
HOTEL LOCATION
Occidental Grand Cozumel is situated on the southwest part of Cozumel island in front of the mainland Playa del Carmen.
Address: CARRETERA SUR COZUMEL, EL CEDRAL
COZUMEL
QR

MX
Local Phone: 011-52-987-87...
Toll Free Phone: 1-800-858-2258
Fax: 011-52 (987) 87-29745
Website Address: www.grandcozumel.com
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary.)
Physician on Call
Pools
Number of Pools: 4
Outdoor Pools: 4     
Swim-up Bar
1 pool for activities, 1 for relaxation & 1 kid's pool
Golf: NEARBY
Cozumel Country Club- 20 Km from hotel
Holes: 18
Green Fees: contact hotel
Cart Fee: contact hotel
Club Rental Fees: CONTACT HOTEL
Caddy: available
Lessons Available
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Court Fee: free of charge
Raquet Rental Fees: contact hotel
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Additional Charge
Hobie Cats: Complimentary
Wind Surf: Complimentary
Other Sports Available
Horseback Riding: Additional Charge
Other Sports: Volleyball, Waterpolo
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Complimentary
Spa: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
This luxury resort is situated on the southwest end of Cozumel island on San Francisco Beach, acrossfrom Playa del Carmen on the mainland The Occidental Grand Cozumel is especially for divers and anyone that enjoys aquatic sports. Just a 5 minute boat ride from the famous Palancar Reef. Beach: This hotel is on beautiful San Francisco Beach. Check-in: 3:00 pm
Check-out: 12.00 noon
Total Rooms: 251
Year Opened: 2002 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No pets allowed. Men are required to wear collared shirts & dress slacks, casual elegant dress code applies to women for dinner dining.
ROOM TYPES
ROYAL CLUB ROOM
King or 2 dbl beds, Garden or pool view, Hidromassage bathtub, Shower, Hairdryer, Safe, Coffeemaker, Iron, Ceiling Fan, CD/DVD player, Cable TV, Wireless Internet, Hotel has no elevators, stairs only.
Other Amenities -
ROYAL JUNIOR SUITE
The Royal Club guests will enjoy private reception and check-in, concierge services, in-room dining, private restaurant and bar, private pool and whirlpool, and complimentary Internet services. Larger than The Royal Club Luxury.
1 King Bed Other Amenities -
Air Conditioning
Bathtub
Shower
Minibar
Coffee Maker
Hair Dryer
Telephone
Television
Room Safe
Satellite
ROYAL PRESIDENTIAL SUITE
The Royal Club guests will enjoy private reception and check-in, concierge services, in-room dining, private restaurant and bar, private pool and whirlpool, and complimentary Internet services. This two bedroom suite with shared living room.
Other Amenities -
DELUXE ROOM
These spacious and bright rooms include the all-inclusive features of the resort, as as well as either 2 double beds or 1 king, a safety deposit box, hair dryer, TV, telephone with data port, and a mini fridge with water, beer, and soft drinks.
Other Amenities -
DELUXE CONCIERGE ROOM
This category features Deluxe room inclusions, as well as concierge service, turn turn down service, a fruit basket, and a bottle of wine. A 10 percent spa discount is also included, as well as superior room amenities.
Other Amenities -
DELUXE ROMANCE ROOM
This category features Deluxe room inclusions, as well as a bottle of champagne, chocolate covered strawberries, couples massage, breakfast in bed (first morning), romantic dinner, 10 percent spa discounts, turn down service, and a surprise gift.
Other Amenities -
DINING
Occidental Grand Cozumel features 1 meal plan options:
All Meals, Drinks & Tips
There are 7 Restaurants at Occidental Grand Cozumel:
La Posada - International buffet restaurant serving breakfast (7:00 am to 10:30 am), lunch (12:30 pm to 2:30 pm) and dinner (6:30 pm to 9:30 pm).
Los Olivos - A la carte restaurant serving Mediterranean specialties. Reservations and dress code required.
Royal Club - A la carte restaurant only for Royal Club guests. Breakfast 7:00 am to 11:00 am, lunch 12:00 pm to 4:00 pm and dinner 6:00 pm to 9:00 pm.. Reservations at the private check-in area from the Royal Club required.
Beach Club - Snack bar open from 12:00 pm to 4:30 pm.
Pizzeria La Fontana - Pizzeria restaurant. Open from 6:30 pm to 1:30 am.
Sonora Grill - A la carte Steak House serving dinner only. Reservations and dress code required. Open from 6:00 pm to 9:00 pm.
La Hacienda - Located in the Beach Club area. A la carte restaurant serving Mexican Specialties. Reservations and dress code are required.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
By the pool & beach Aerobics, Volleyball, Waterpolo, games, etc.
Nightly Activities & Entertainment:
Karaoke, live music, shows and disco.
CHILDREN'S PROGRAMS
Activities program for children and playground area under adult supervision from 9:00 am to 5:00 pm. Teen disco from 7:00 pm to 10:00 pm.
Applicable Ages: 4 to 12 years old.
Program Fees: Complimentary.

Children's Facilities
PlayGround
Game Room
Teen Disco

Babysitting Fee: Available for fee.
Advance Notice for Babysitting: 24 hrs

Apple Vacations Traveller Reviews
Not as grand as one would hope
WARREN M.
Apr 02 2014
My husband and I have stayed at several all-inclusive resorts, and were expecting at least the same level of amenities and service. However, we found that Occidental Grand's staff, for the most part, did not seem to put customer service as priority #1. Many times the staff were either not availab .. More>
Customer Rating: 

Cold Food
DENNIS S.
Feb 21 2014
Food was always cold even though they had a variety. Never saw anyone checking temperatures. Safe never worked and called staff several times to fix it. Never was fixed. Bathrooms at beach restaurant flooded over twice during our 7 days. Hotel needs more maintenance. .. More>
Customer Rating: 

Good food surprises!
KATHERINE B.
Feb 19 2014
Although the food was great overall, we were shocked to find that the food in the reservation-required restaurants was significantly less tasty than the buffet restaurant. The food was particularly good when they stuck to what they know - Mexican and Yucatan nights were great; Italian night? Not .. More>
Customer Rating: 

KIMBERLY G.
Feb 13 2014
Overall ok. Beach awesome great snorkeling. Right there. Grounds beautiful. Hotel nice. Beds terrible hard smelly and pillows like sleeping in golf balls. Shower. Rocks. Food ok. Never great some bad. Grounds beach made up for bad . .. More>
Customer Rating: 

Occidental Grand
MICHAEL S.
Feb 12 2014
First impression is the last impression. We were approached by timeshare people pretending to be hotel staff. After a long flight, we just wanted to be checked into our room. They should tell you up front that they are trying to sell a timeshare and give the guest the choice whether or not they .. More>
Customer Rating: 

JESSICA S.
Feb 09 2014
This resort looks lovely. The pools are clean and relaxing. Many seats on the beach. The sand is clean, the water is impeccable, clear, beautiful. The bars don't start serving until 10am. Pools seem to shut down by 5pm. There are only two specialty restaurants, the Mediterranean one was the best m .. More>
Customer Rating: 

WE CELEBRATED OUR 56TH WEDDING ANNIVERSARY & WILL GO BACK NEXT YEAR FOR 57TH
EVANS N.
Feb 06 2014
We enjoyed a very laid back quiet relaxfull vacation. Not a huge facility and not as crowded as the bigger hotels. They only 2 disapointments we had were that there was not CNN news from USA on the cable TV and that we had to pay to connect to our computer in the room also on the house computer. Wh .. More>
Customer Rating: 

Occidental Grand Cozumel
PENNY M.
Feb 02 2014
We would not return to this hotel. The food was not very good, and the service in the specialty restaurants was terrible. Also, the buildings where the rooms are located are all 3 story and there are no elevators. Pretty rough if you have some physical problems. The rooms were nice enough, but .. More>
Customer Rating: 

ANNA B.
Jan 30 2014
Water in the pools was cold. Choices of food were very limited,but good overall .. More>
Customer Rating: 

Nice resort
DANIEL D.
Jan 30 2014
This was our 2nd stay at this resort, our 1st stay was in January 2010. We noticed a few nice touches that they let go since our last visit, but still had a great trip. They used to put a daily resort flyer in your room so you were aware of the activities and specials each day and now they still pr .. More>
Customer Rating: 

Fantastic hotel
JOHN H.
Jan 18 2014
No problems to be found. We had a great time and the hotel food was good. .. More>
Customer Rating: 



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  APPLE RATINGS:    Exceptional Standard of Service & Quality;    Luxurious;
    Superior First Class;    First Class;    Comfortable;    Modest
    Superior to other hotels with the same rating;    Superior to other hotels with the same rating