Cozumel

Occidental Grand Cozumel


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All Inclusive    

The luxurious Occidental Grand Cozumel is situated on the southwest end of Cozumel Island on San Francisco Beach, across the water from Playa del Carmen. This Mexican resort is surrounded by a tropical mangrove, offering a beautiful landscape and perfectly manicured gardens. For diving enthusiasts, the nearby Palancar Reef is considered one of the top five dive destinations in the world, while guests seeking rest and relaxation can bask in the sun on one of the best beaches the island has to offer.

Enjoy a variety of activities and watersports daily. Visit the four swimming pools, fitness center, and boutique with sauna. Young travelers will love the kids' pool and supervised kids' club. Try your hand at scuba diving lessons in the pool, tennis, kayaking, snorkeling, water polo, and windsurfing. The Occidental Grand Cozumel offers six restaurants at which to enjoy the most varied local and international cuisine. With four bars and a disco, entertainment is plentiful day and night.

Exceptional Values!
Honeymoon: Receive the Sweet Love Honeymoon or Anniversary Package complimentary when booking a minimum of 7 nights in any room category (restrictions apply).

Find more information about Occidental Hotels & Resorts.

Learn more about Cozumel.
HOTEL LOCATION
Occidental Grand Cozumel is situated on the southwest part of Cozumel island in front of the mainland Playa del Carmen.
Address: CARRETERA SUR COZUMEL, EL CEDRAL
COZUMEL
QR

MX
Local Phone: 011-52-987-87...
Toll Free Phone: 1-800-858-2258
Fax: 011-52 (987) 87-29745
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Pools
Number of Pools: 4
Outdoor Pools: 4     
A pool for activities, a pool for relaxation, a pool for kids, and a pool exclusive to Royal Club guests.
Golf: NEARBY
Cozumel Country Club- 20 Km from hotel
Holes: 18
Green Fees: $
Cart Fee: $
Club Rental Fees: $
Caddy: $
Lessons Available
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Complimentary
Wind Surf: Complimentary
Other Sports Available
Horseback Riding: Additional Charge
Other Sports: Volleyball, Waterpolo
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Complimentary
Spa: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
This luxury resort is situated on the southwest end of Cozumel island on San Francisco Beach, across from Playa del Carmen on the mainland. The Occidental Grand Cozumel is especially for divers and anyone that enjoys aquatic sports. Just a 5 minute boat ride from the famous Palancar Reef. Beach: This hotel is on beautiful San Francisco Beach. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 243
Year Opened: 2002 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No pets allowed. Men are required to wear collared shirts & dress slacks, casual elegant dress code applies to women for dinner dining.
ROOM TYPES
DELUXE ROMANCE ROOM
This category features Deluxe room inclusions, as well as a bottle of champagne, chocolate covered strawberries, couples massage, breakfast in bed (first morning), romantic dinner, 10% spa discounts, turn down service, and a surprise gift.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ROYAL CLUB ROOM
Elagantly appointed room includes one king bed or two double beds, a private balcony with garden views and a whirlpool tub, and premium bath amenities. Additional services include private lounge and restaurant access, complimentary WiFi, and much more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ROYAL JUNIOR SUITE
The Royal Club Junior Suite is elegant and spacious, featuring a separate living area, full bathroom, one King bed, beautiful views of the gardens, a terrace or balcony and a whirlpool tub. Plus the special Royal Club inclusions.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ROYAL PRESIDENTIAL SUITE
The most elegant and spacious accommodation, features a large living and dining room, a kitchen, 2 bedrooms, living room, 2 bathrooms, shower and whirlpool tub. Plus the special Royal Club inclusions.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE ROOM
These spacious and bright rooms include the all-inclusive features of the resort, as as well as either 2 double beds or 1 king, a safety deposit box, hair dryer, TV, telephone with data port, and a mini fridge with water, beer, and soft drinks.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE CONCIERGE ROOM
This category features Deluxe room inclusions, as well as concierge service, turn turn down service, a fruit basket, and a bottle of wine in room. A 10% spa discount is also included, as well as superior room amenities.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
Occidental Grand Cozumel features 1 meal plan options:
All Meals, Drinks & Tips
There are 6 Restaurants at Occidental Grand Cozumel:
Beach Club - Serves lunch and snacks buffet style, and cocktails with ocean views. Open from 12:00pm - 4:30 pm.
La Posada - International buffet restaurant serving breakfast (6:00 am to 10:30 am), and dinner (6:00 pm to 9:30 pm).
Los Olivos - A la carte restaurant serving Mediterranean specialties. Reservations and dress code required. Open from 6:00 pm to 9:30 pm.
La Carreta - A la carte restaurant for Royal Club guests. Breakfast 7:00 am to 10:30 am, lunch 12:00 pm to 5:00 pm and dinner 6:00 pm to 9:30 pm. Reservations at the private check-in area from the Royal Club required.
La Piazza - Pizzeria restaurant. Open from 9:00 pm to 1:30 am.
Sonora - A la carte Steak House serving dinner only. Reservations and dress code required. Open from 6:00 pm to 9:30 pm.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
By the pool & beach Aerobics, Volleyball, Waterpolo, games, etc.
Nightly Activities & Entertainment:
Karaoke, live music, shows and disco.
CHILDREN'S PROGRAMS
Activities program for children and playground area under adult supervision from 9:00 a.m. to 5:00 p.m.
Applicable Ages: 4 to 12 years old
Program Fees: Complimentary

Children's Facilities
PlayGround
Babysitting Fee: Available for fee
Advance Notice for Babysitting: 24 hrs

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
281 Recommend
281 past Apple Vacationers would recommend Occidental Grand Cozumel to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 4072reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Holiday
CornWarren, Eugene, Oregon
Thu Jan 12 14:16:59 EST 2017
The Occidental is a wonderful place! There's something for everyone--scuba lessons, water aerobics, beach volleyball, friendship bracelets, etc. The staff is exceptionally friendly. I had the most fun with Edgar--his English is not perfect but he has a great, friendly personality. I miss that guy! I would recommend the Occidental to anyone!

I left my heart in Cozumel
Sam C,
Tue Jan 10 17:27:58 EST 2017
I never knew what people meant when they say they "left their heart" someplace....Now I know. When we arrived, my family and I were floored by the comforting and colourful lobby, enjoyed the lushness of the grounds and the incredibly friendly staff who greeted us! The daily entertainment was fantastic too! Say hola to Edgar, Jesús and Sonia for us! <3 We miss them already! There's honestly something for everyone here. I dare you to find peace, contentment, love, joy, or whatever else you're looking for in a vacation here. Don't worry, you won't regret it!

All inclusive + own new Barceló Hotel Group brand selling
Jorge W, Minneapolis, Minnesota
Tue Jan 10 09:43:49 EST 2017
It's a beautiful hotel. Make sure to ask to see your room before you say yes to it. You can get one way better at same level as you paid for; closer to beach or away from all teens only room are staying *too noisy. When going to breakfast or walking near the restaurants/front desk area, you'll be a target for hotel's own selling staff for activities and/or such items in exchange to a VIP breakfast to listen to them selling in their own brand hotel upgrade. They will not stop until you accept. Suggestion: Politely say NO, and right away go to front desk to remind them you don't want this selling tactic during your trip. Know that (They) won't send that offer over an email, they want this face to face and will ask for your credit card, blah blah blah. It's a commission based sell. Remember this: The sooner you get that out, the better. You and your family will then enjoy the nice All inclusive experience at this hotel. We did. I gave them a rate of two because of this last item. Although, this beautiful hotel should easily be a 4 or 5 star. All they need to do I think is to make their customers aware up front, and have an option to be able circle YES or NO without the guest fishing/hunting tactics. We didn't want to walk by that restaurant area anymore. I hope this helps you. Thanks.

Wonderful location, friendly staff, beautiful beach and property
netmail2017, Sergeant Bluff, Iowa
Tue Jan 10 05:39:02 EST 2017
We stayed at the Occidental Cozumel from Dec. 28, 2016 to Jan. 4, 2017. My husband and I went with our 4 children, ages 8 to 14. We had the most wonderful week!! After arriving at the hotel we were helped right away. The check in process went very smoothly. They kindly accommodated our request for adjoining rooms. We stayed in building 19, closest to the beach. The rooms were very clean and updated. The property itself has a quiet, calm sense about it. The buildings are secluded due to the trees and natural bushes and the grounds are beautifully maintained! We loved the setting of the resort. The beach is gorgeous. The beach is sandy and there are no rocks on the beach or in the water area. There is a large area roped off for safe swimming and snorkeling. We took our own snorkeling gear. The snorkeling is great right off this hotel's beach! There are kayaks to use and a catamaran. They also have snorkel gear, but like I said, we chose to take our own. We thought the dinner buffets had variety over the week we stayed and the food was good. We did reserve the a la carte restaurants 3 of the nights. The breakfast buffet was good. The only comment we'd say about the lunch would be that they could change up the menu a little more during the week for more variety. The staff at the restaurants worked very hard and were very friendly. The drinks were all good and readily available all day. The New Year's Eve party was so much fun!!! What made our stay the most memorable was the entertainment/activities/kids club staff. I want to make special mention and would appreciate management reading my comments and relaying them to these special staff members. Edgar Garcia and Jesus Escobar made our week so memorable!! These are two very good employees who know how to make guests feel special. Our kids participated in all of the activities because of these guys. They were helpful, kind, caring, funny, fun to be around and genuinely took an interest in our kids. We would come back just to see them again!! My kids had birthdays when we were there and they were kind enough to give them gifts. That is wonderful customer service. I would also like to mention Sonia in the kids club who was so friendly and helpful. Also, Sandra, in charge of entertainment, thank you!! My twins had their 14th birthday while we were there and Sandra took the time to set up a special day for them. She arranged for banners on our door and had a table all prepared at lunch for my kids as a surprise with confetti, banner, balloons and the most beautiful cake with their names on it. Again, the customer service of these employees was fantastic! We had a great week as a family!!

Cozumel: Safest, Best Relaxing yet Adventurous Place in Mexico.
Calamity-Larry, Ottawa, Canada
Sun Jan 08 09:23:42 EST 2017
Our first trip on Christmas Break 30 Dec - 6 Jan 2017. Cheryl and I were celebrating our anniversary and her 20 ++ birthday. We were extremely impressed how the resort welcomed us with a Happy Anniversary cake in our room and provided us some special bonuses while we were there -- especially our last night. Our holiday got only better from this point. Without question, the Occidental Grand Cozumel resort has the most beautiful setting of palm trees, paths, flora and fauna of any resort in our 20 plus years of travelling. On the grounds we saw turtles, pelicans, capybaras (look like pigs but are rodents) and at the wonderful quiet pool there were iguanas tanning just like the tourists. The iguanas reminded me of the Cheech and Chong movie, "Up In Smoke" and I was thinking, shouldn't they be smoking a joint -- I digress... What you want to know is that the beach, sunset, pools scenery and grounds are beautiful and well maintained. Our room had a huge king size bed and free of any kind of bugs which we experienced at other 4.5 / 5 star resorts. We would be remiss if we did not mention the outstanding five star service we received from Gaby (Front Desk), Jesus Escobar in the entertainment, Edit in the pizza bar, Sitlaly, the greatest and hardest working hostess, and Antonio. We used the kayaks and hobie cat and took the two for one snorkelling tour $57 $USD. Thanks to Pro Dive and Jonathan our host, we had an incredible time. This was Cheryl's first time snorkelling which took her out of her comfort zone -- however she loved it and was amazed at the turtles, coral, abundance of fish, the barracuda, stingray and above all the most spectacular Eagle ray one could imagine. As a scuba diver, I was thrilled at the things I saw on my scuba excursion which included a nurse shark, lobster, giant crabs and a moray eel. Although I found the dives a little expensive, I must say Mano was an outstanding dive master -- the best of all my dives. All the staff at the dive centre were highly professional and courteous. In particular, David and Angie. Our last night we were provided a complimentary dinner at the Royal. The service and food was amazing, special thanks to Tomas who epitomizes class service. The resort put on an incredible buffet in The Poscado buffet for the New Year,s celebration which was followed by an amazing party with a live band playing and lots of dancing in the open air plaza area. I must admit I only got to the gym twice and did find it better equipped than many other resorts. All in all we hope to go back and enjoy this beautiful resort. We did have some rain but hey you do not have to shovel rain. Enjoy. Larry & Cheryl We posted some photos.



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