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Occidental Grand Cozumel


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The luxurious Occidental Grand Cozumel Resort is situated on the southwest end of Cozumel Island on San Francisco Beach, across the water from Playa del Carmen. This Mexican resort is surrounded by a tropical mangrove, offering a beautiful landscape and perfectly manicured gardens. For diving enthusiasts, the nearby Palancar Reef is considered one of the top five dive destinations in the world, while guests seeking rest and relaxation can bask in the sun on one of the best beaches the island has to offer.

Enjoy a variety of activities and watersports daily. Visit the three swimming pools, fitness center, and boutique with sauna. Young travelers will love the kids' pool and supervised kids' club. Try your hand at scuba diving lessons in the pool, tennis, kayaking, snorkeling, water polo, and windsurfing. The Occidental Grand Cozumel Resort offers six restaurants at which to enjoy the most varied local and international cuisine. With four bars and a disco, entertainment is plentiful day and night.

Exceptional Values!
Honeymoon: Receive the Sweet Love Honeymoon or Anniversary Package complimentary when booking a minimum of 7 nights in any room category (restrictions apply).

Find more information about Occidental Hotels & Resorts.

Learn more about Cozumel.
HOTEL LOCATION
Occidental Grand Cozumel is situated on the southwest part of Cozumel island in front of the mainland Playa del Carmen.
Address: CARRETERA SUR COZUMEL, EL CEDRAL
COZUMEL
QR

MX
Local Phone: 011-52-987-872-9
Toll Free Phone: 1-800-858-2258
Fax: 011-52 (987) 87-29745
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Pools
Number of Pools: 4
Outdoor Pools: 4     
Swim-up Bar
1 pool for activities, 1 for relaxation & 1 kid's pool
Golf: NEARBY
Cozumel Country Club- 20 Km from hotel
Holes: 18
Green Fees: $
Cart Fee: $
Club Rental Fees: $
Caddy: $
Lessons Available
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Raquet Rental Fees: contact hotel
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Additional Charge
Hobie Cats: Complimentary
Wind Surf: Complimentary
Other Sports Available
Horseback Riding: Additional Charge
Other Sports: Volleyball, Waterpolo
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Complimentary
Spa: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
This luxury resort is situated on the southwest end of Cozumel island on San Francisco Beach, across from Playa del Carmen on the mainland. The Occidental Grand Cozumel is especially for divers and anyone that enjoys aquatic sports. Just a 5 minute boat ride from the famous Palancar Reef. Beach: This hotel is on beautiful San Francisco Beach. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 251
Year Opened: 2002 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No pets allowed. Men are required to wear collared shirts & dress slacks, casual elegant dress code applies to women for dinner dining.
ROOM TYPES
DELUXE ROOM
These spacious and bright rooms include the all-inclusive features of the resort, as as well as either 2 double beds or 1 king, a safety deposit box, hair dryer, TV, telephone with data port, and a mini fridge with water, beer, and soft drinks.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE CONCIERGE ROOM
This category features Deluxe room inclusions, as well as concierge service, turn turn down service, a fruit basket, and a bottle of wine. A 10% spa discount is also included, as well as superior room amenities.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE ROMANCE ROOM
This category features Deluxe room inclusions, as well as a bottle of champagne, chocolate covered strawberries, couples massage, breakfast in bed (first morning), romantic dinner, 10% spa discounts, turn down service, and a surprise gift.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ROYAL CLUB ROOM
Elegant and spacious room located in the lower levels of the villas with one king or two double beds, and sitting area. Balcony features a whirlpool and view of gardens. Additional services include VIP check-in, private lounge with internet and more.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ROYAL JUNIOR SUITE
The Royal Club guests will enjoy private reception and check-in, concierge services, in-room dining, private restaurant and bar, private pool and whirlpool, and complimentary Internet services. Larger than The Royal Club Luxury.
1 King Bed Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ROYAL PRESIDENTIAL SUITE
The Royal Club guests will enjoy private reception and check-in, concierge services, in-room dining, private restaurant and bar, private pool and whirlpool, and complimentary Internet services. This two bedroom suite with shared living room.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
Occidental Grand Cozumel features 1 meal plan options:
All Meals, Drinks & Tips
There are 7 Restaurants at Occidental Grand Cozumel:
Sonora Grill - A la carte Steak House serving dinner only. Reservations and dress code required. Open from 6:00 pm to 9:00 pm.
La Hacienda - Located in the Beach Club area. A la carte restaurant serving Mexican Specialties. Reservations and dress code are required.
La Posada - International buffet restaurant serving breakfast (7:00 am to 10:30 am), lunch (12:30 pm to 2:30 pm) and dinner (6:30 pm to 9:30 pm).
Los Olivos - A la carte restaurant serving Mediterranean specialties. Reservations and dress code required.
Royal Club - A la carte restaurant only for Royal Club guests. Breakfast 7:00 am to 11:00 am, lunch 12:00 pm to 4:00 pm and dinner 6:00 pm to 9:00 pm.. Reservations at the private check-in area from the Royal Club required.
Beach Club - Snack bar open from 12:00 pm to 4:30 pm.
Pizzeria La Fontana - Pizzeria restaurant. Open from 6:30 pm to 1:30 am.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
By the pool & beach Aerobics, Volleyball, Waterpolo, games, etc.
Nightly Activities & Entertainment:
Karaoke, live music, shows and disco.
CHILDREN'S PROGRAMS
Activities program for children and playground area under adult supervision from 9:00 a.m. to 5:00 p.m. Teen disco from 7:00 p.m. to 10:00 p.m.
Applicable Ages: 4 to 12 years old
Program Fees: Complimentary

Children's Facilities
PlayGround
Game Room
Teen Disco

Babysitting Fee: Available for fee
Advance Notice for Babysitting: 24 hrs

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
281 Recommend
281 past Apple Vacationers would recommend Occidental Grand Cozumel to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 3846 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Nice for a few days.
Rachel M, Kentucky
Thu May 19 12:23:11 EDT 2016
The resort is nice enough, it is not anything spectactular but it is a standard all inclusive. Downside - no waiter at the beach, only one bartender at the poolside bar so he tends to get busy and backed up, however, he is an excellent bartender and will most likely remember your order if you are consistent!! He is also super friendly. The food was good, not anything to write home about but I was always able to find something I liked. We never had any issue getting chairs at the beach but chairs at the pool were always taken. The "relax" pool was pretty but it is away from the beach and was very hot (this also seemed to be where the kids were). The entertainment at night was very lacking. There is one bar with only a few chairs and the night shows were not very good. But as I said in the beginning, if only for a few days, and you are just wanting to chill on the beach, it is great for the money. More>

Great Staff
ruthfg2016, Mcallen
Thu May 19 08:28:57 EDT 2016
The staff and beach crew are very helpful and always have a smile on their faces. Everything went great, check-in, reservations for dinner. The only glitch was minor, had to call housekeeping several times to replace towels and amenities. More>

Beautiful Grounds, poor food and spotty wireless...
LisaG100, Dallas, Texas
Wed May 18 14:38:34 EDT 2016
The grounds and rooms for this hotel are kept spotless and it's got a very pretty beach area as well as two or three pools. Our biggest disappointment is that the buffets are poor in quality of food. Little to no fresh fish; entree's are either tasteless or salty. We found ourselves paying $40 a day to drive into Cozumel for lobster and better Mexican fare. We paid $80 for internet and it was out for most of the trip. The staff not very helpful with this issue at all. We are divers as well. The dive staff is good, but the dive planning poor--seems up to the whims of the dive master of the day and we repeated Palancar several times. With the diversity and magnitude of the sites in Cozumel, this was disappointing. Hats off to Jon for looking after us and making the best of it. Was still great to be back. More>

Reviews misrepresented hotel
lovefoodkka, Hawthorn Woods, Illinois
Tue May 17 13:11:54 EDT 2016
My husband and I stayed at the occidental grand Cozumel and was disappointed. The reviews were all great and I don't know why. Grounds are old, food was bad, rooms were very small (and we upgraded- only fit a king bed), shower water was very inconsistent (either burning hot or freezing cold) so taking a nice relaxing shower was impossible. Beach was nice. Got deep fast. It was like quick sand going into the water so for unfit people or kids it would be difficult to get in and out...and dangerous. Staff was nice but when asked questions they just said that is what you paid for. We paid $230 a night so we were expecting better. It was the second most expensive hotel on island. We wouldn't go back. More>

clean resort, friendly staff. love the location!
gingerlynn9, Winfield, Illinois
Tue May 17 13:02:34 EDT 2016
This resort is located on a fabulous island between the city shopping, with restaurants, lots of people, and great shopping, and the other, more uninhabited side of the island, where you can drive on a scenic frontage road with amazing views of the ocean, few people, and fun little beach bars. The staff at this resort work hard to make you comfortable and have fun. The resort is clean, and there is plenty to eat and drink. I love it here! More>



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and Apple Vacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.