Cozumel

Occidental Grand Cozumel


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The luxurious Occidental Grand Cozumel is situated on the southwest end of Cozumel Island on San Francisco Beach, across the water from Playa del Carmen. This Mexican resort is surrounded by a tropical mangrove, offering a beautiful landscape and perfectly manicured gardens. For diving enthusiasts, the nearby Palancar Reef is considered one of the top five dive destinations in the world, while guests seeking rest and relaxation can bask in the sun on one of the best beaches the island has to offer.

Enjoy a variety of activities and watersports daily. Visit the four swimming pools, fitness center, and boutique with sauna. Young travelers will love the kids' pool and supervised kids' club. Try your hand at scuba diving lessons in the pool, tennis, kayaking, snorkeling, water polo, and windsurfing. The Occidental Grand Cozumel offers six restaurants at which to enjoy the most varied local and international cuisine. With four bars and a disco, entertainment is plentiful day and night.

Exceptional Values!
Honeymoon: Receive the Sweet Love Honeymoon or Anniversary Package complimentary when booking a minimum of 7 nights in any room category (restrictions apply).

Find more information about Occidental Hotels & Resorts.

Learn more about Cozumel.
HOTEL LOCATION
Occidental Grand Cozumel is situated on the southwest part of Cozumel island in front of the mainland Playa del Carmen.
Address: CARRETERA SUR COZUMEL, EL CEDRAL
COZUMEL
QR

MX
Local Phone: 011-52-987-87...
Toll Free Phone: 1-800-858-2258
Fax: 011-52 (987) 87-29745
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Pools
Number of Pools: 4
Outdoor Pools: 4     
A pool for activities, a pool for relaxation, a pool for kids, and a pool exclusive to Royal Club guests.
Golf: NEARBY
Cozumel Country Club- 20 Km from hotel
Holes: 18
Green Fees: $
Cart Fee: $
Club Rental Fees: $
Caddy: $
Lessons Available
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Complimentary
Wind Surf: Complimentary
Other Sports Available
Horseback Riding: Additional Charge
Other Sports: Volleyball, Waterpolo
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Complimentary
Spa: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
This luxury resort is situated on the southwest end of Cozumel island on San Francisco Beach, across from Playa del Carmen on the mainland. The Occidental Grand Cozumel is especially for divers and anyone that enjoys aquatic sports. Just a 5 minute boat ride from the famous Palancar Reef. Beach: This hotel is on beautiful San Francisco Beach. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 243
Year Opened: 2002 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No pets allowed. Men are required to wear collared shirts & dress slacks, casual elegant dress code applies to women for dinner dining.
ROOM TYPES
ROYAL PRESIDENTIAL SUITE
The most elegant and spacious accommodation, features a large living and dining room, a kitchen, 2 bedrooms, living room, 2 bathrooms, shower and whirlpool tub. Plus the special Royal Club inclusions.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE ROOM
These spacious and bright rooms include the all-inclusive features of the resort, as as well as either 2 double beds or 1 king, a safety deposit box, hair dryer, TV, telephone with data port, and a mini fridge with water, beer, and soft drinks.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE CONCIERGE ROOM
This category features Deluxe room inclusions, as well as concierge service, turn turn down service, a fruit basket, and a bottle of wine in room. A 10% spa discount is also included, as well as superior room amenities.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE ROMANCE ROOM
This category features Deluxe room inclusions, as well as a bottle of champagne, chocolate covered strawberries, couples massage, breakfast in bed (first morning), romantic dinner, 10% spa discounts, turn down service, and a surprise gift.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ROYAL CLUB ROOM
Elagantly appointed room includes one king bed or two double beds, a private balcony with garden views and a whirlpool tub, and premium bath amenities. Additional services include private lounge and restaurant access, complimentary WiFi, and much more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ROYAL JUNIOR SUITE
The Royal Club Junior Suite is elegant and spacious, featuring a separate living area, full bathroom, one King bed, beautiful views of the gardens, a terrace or balcony and a whirlpool tub. Plus the special Royal Club inclusions.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
Occidental Grand Cozumel features 1 meal plan options:
All Meals, Drinks & Tips
There are 6 Restaurants at Occidental Grand Cozumel:
Los Olivos - A la carte restaurant serving Mediterranean specialties. Reservations and dress code required. Open from 6:00 pm to 9:30 pm.
La Carreta - A la carte restaurant for Royal Club guests. Breakfast 7:00 am to 10:30 am, lunch 12:00 pm to 5:00 pm and dinner 6:00 pm to 9:30 pm. Reservations at the private check-in area from the Royal Club required.
La Piazza - Pizzeria restaurant. Open from 9:00 pm to 1:30 am.
Sonora - A la carte Steak House serving dinner only. Reservations and dress code required. Open from 6:00 pm to 9:30 pm.
Beach Club - Serves lunch and snacks buffet style, and cocktails with ocean views. Open from 12:00pm - 4:30 pm.
La Posada - International buffet restaurant serving breakfast (6:00 am to 10:30 am), and dinner (6:00 pm to 9:30 pm).
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
By the pool & beach Aerobics, Volleyball, Waterpolo, games, etc.
Nightly Activities & Entertainment:
Karaoke, live music, shows and disco.
CHILDREN'S PROGRAMS
Activities program for children and playground area under adult supervision from 9:00 a.m. to 5:00 p.m.
Applicable Ages: 4 to 12 years old
Program Fees: Complimentary

Children's Facilities
PlayGround
Babysitting Fee: Available for fee
Advance Notice for Babysitting: 24 hrs

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
281 Recommend
281 past Apple Vacationers would recommend Occidental Grand Cozumel to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 4014reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Thanks to Hotel Staff
shonam857, Toronto, Canada
Wed Nov 30 07:19:55 EST 2016
Our large group first met Carolina at reception, who looked after us so professionally. She was always helpful during the stay with things that came up. Although the hotel was doing some major renovations we did not find ourselves inconvenienced. During the week, it was amazing how fast the construction was moving to completion. The atmosphere and ambiance at the Grand is very beautiful, food exceptionally good. A great holiday!

Diving at Occidental Grand Cozumel
James F, Montreal, Canada
Wed Nov 30 03:31:48 EST 2016
The Occidental Grand Resort in Cozumel was recently purchased by the Barcelo hotel chain. Having stayed many times at the hotel over the past 10 years I can honestly say that Barcelo has done a GREAT job cleaning up the place (paint - cement work- ac- beds) and made it even better than it was. But I want to talk about DIVING If you are an ADVANCED diver and want to get the most out of your stay in Cozumel skip the Pro Dive Group at the Hotel and book your dives with Palancar Dive. This is a LOCAL group that knows the reef better than any other group on the island. Pro Dive is OK if you are a newbie and you like diving with large groups. The dive masters at Pro dive are friendly and competent BUT they just don't don't know the reef like the guys at Palancar Dive. George one of the main dive masters at Palancar Dive has been on the reef for 35 years and has done over 14,000 dives. This man knows the reef like no one else. I've used both companies over the past three years and I can say HANDS DOWN that Dive Palancar will give you far better value for your money. I did 12 dives with them this last trip and EVERY DIVE was and adventure. We dove in a small group of 6 people all of whom were good divers and never missed an opportunity to get the most out of each dive. This included good swim throughs - wall dives - well planed shallow dives - all in all well executed interesting dives with local Dive Masters that were able to find and point out local wild life and spots of interest. Pro Dive is more of a Dive by Numbers company. Off the back - descend - 35 minute bottom time - 3 minute safety stop - back on board. Tour done - NEXT - Like I said the Dive Masters are OK - they just don't have the local experience to make the dives Special.... Palancar Dive makes every dive a special dive.

Occidental Grand Cozumel
B R, Boston, Massachusetts
Mon Nov 28 06:53:53 EST 2016
Enjoyed 7 days of all inclusive vacation here. The rooms and facilities are excellent. The food was good and plentiful. Every one of the staff was friendly, helpful, and great at their job. Only drawbacks were limited watersport rentals, no jet skis, and a little bit of a ride downtown, but taxi's available quickly.

Ocean paradise with friendly welcome
Fay670, East Grinstead, United Kingdom
Mon Nov 28 00:21:57 EST 2016
Stunning location, near the beautiful world famous Palancar Reef. This was our second trip to this charming, small resort, and we will be back! Excellent soft sand beach, with wonderful snorkelling right from the beach. There is also an very good dive shop on site, if you wish to dive, or do a snorkel trip to Palancar Reef. I would,highly recommend this as most of the beauty of this island is under the water. Although you can also see plenty of colourful fish and small Rays snorkelling straight from the beach. Other than the beach, the main reason I would return here is,the quality of service from the staff, without exception they were all friendly, helpful and keen to make us feel very welcome. Especially Osman serving us cocktails to,our beach beds. The charming bar for pre dinner drinks, with quality label spirits Jesus and Sonia provided lots of fun activities in and around the large beachfront pool And volleyball just before sunset, perfect! The rooms are set amongst tropical jungle and all feel very private with balconies letting you feel close to nature and the numerous birds and butterflies. The grounds are very well landscaped, and the short stroll to the beach (no beachfront rooms) is a pleasure. We did not suffer any mosquito bites, they have some kind of mosquito programme, spraying each evening, I believe. Restaurant buffet style, plenty of choice and we enjoyed the relaxed dining., Usual Omelet station at breakfast. Lunch served at the beach was amazing though. The beach restaurant was undergoing renovation, (did not cause any noise disturbance) so great BBQ served daily for lunch on beach, loved that, could just throw a beach dress over my swimsuit and have a tender BBQ steak, chicken or Paella next to the ocean. Loved the spacious rooms and they were were kept spotlessly clean, with comfy beds and a variety of pillows, big and small. Tub as well as separate large rainfall shower. Beach chairs plentiful, but lacking shade as palm trees had been pruned and no umbrellas. We chose not to buy our tours from the sales desk in reception, as they seemed to be connected to attending a sales presentation. Not our thing. but they were not pushy. Overall this resort is a little gem, and we will definitely be returning, PS just noticed some of the reviews re construction, this honestly did not impact on our enjoyment of the resort at all

Great hotel, but some pretty big setbacks
Brittany W,
Sun Nov 27 08:39:47 EST 2016
We stayed at the hotel with some of our friends. The first night we got there, we put our bags in the room and went off to do activities. When we came back to our room that night there were huge red ants everywhere. They were all over the floor, crawling on the curtains, and all under the bed. We immediately called the front desk and had to call 3 times just to get someone down to the room. After about 20 minutes of waiting, a woman came down and started spraying off everywhere. It reaked of off. She then expected us to just go back into the room while there were still ants all over the place. We went to the first club office and they told us there was nothing they could do and that we would have to sleep in that room. I refused, after an hour of arguing with them, they told us there was something they could do and gave us a different much nicer room. The next day, we were told that if we went to an hour presentation that we would get coupons for excursions. After 2 hours and the lady being rude and trying to pressure us into it buying a timeshare with them, we said no and walked out. She was very pushy and got an attitude with us towards the end when we said we needed time to talk about getting a $25,000 loan. The food is not great, and often times very tasteless. There was construction everywhere while we were there, and they were doing new beds for all of the rooms, so there were mattresses everywhere. We paid $61 to have internet everywhere that didn't work that great and there were some areas like the pool that we couldn't get wifi because they didn't have it set up according to one of the workers. However, there are a lot of great things about this hotel, the pool is right on the beach. Now they have the beach cafe open for lunch and that is very nice. The bartenders are great and very friendly, the activities at the pool are great! Jesus is the head of the activities at the pool and is wonderful to work with. He is very friendly and is hilarious so he makes all the activities even more fun! He is definitely a plus to the pool area!! Gato is our favorite bartender. He usually works at the bar by the dinner and breakfast cafe. They also do free scuba diving tries in the pool. Definitely worth trying!!



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