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Occidental Grand Cozumel


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Exceptional Values!
Honeymoon: Receive the "Sweet Love Honeymoon or Anniversary package" complimentary when booking a minimum of 7 nights in any room category (restrictions apply).

The luxurious Occidental Grand Cozumel Resort is situated on the southwest end of Cozumel Island on San Francisco Beach, across the water from Playa del Carmen. This Mexican resort is surrounded by a tropical mangrove, offering a beautiful landscape and perfectly manicured gardens. For diving enthusiasts, the nearby Palancar Reef is considered one of the top five dive destinations in the world, while guests seeking rest and relaxation can bask in the sun on one of the best beaches the island has to offer.

Enjoy a variety of activities and watersports daily. Visit the three swimming pools, fitness center, and boutique with sauna. Young travelers will love the kids' pool and supervised kids' club. Try your hand at scuba diving lessons in the pool, tennis, kayaking, snorkeling, water polo, and windsurfing. The Occidental Grand Cozumel Resort offers six restaurants at which to enjoy the most varied local and international cuisine. With four bars and a disco, entertainment is plentiful day and night.

Find more information about Occidental Hotels & Resorts.

Learn more about Cozumel.
HOTEL LOCATION
Occidental Grand Cozumel is situated on the southwest part of Cozumel island in front of the mainland Playa del Carmen.
Address: CARRETERA SUR COZUMEL, EL CEDRAL
COZUMEL
QR

MX
Local Phone: 011-52-987-872-9
Toll Free Phone: 1-800-858-2258
Fax: 011-52 (987) 87-29745
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Pools
Number of Pools: 4
Outdoor Pools: 4     
Swim-up Bar
1 pool for activities, 1 for relaxation & 1 kid's pool
Golf: NEARBY
Cozumel Country Club- 20 Km from hotel
Holes: 18
Green Fees: $
Cart Fee: $
Club Rental Fees: $
Caddy: $
Lessons Available
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Raquet Rental Fees: contact hotel
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Additional Charge
Hobie Cats: Complimentary
Wind Surf: Complimentary
Other Sports Available
Horseback Riding: Additional Charge
Other Sports: Volleyball, Waterpolo
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Complimentary
Spa: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
This luxury resort is situated on the southwest end of Cozumel island on San Francisco Beach, across from Playa del Carmen on the mainland. The Occidental Grand Cozumel is especially for divers and anyone that enjoys aquatic sports. Just a 5 minute boat ride from the famous Palancar Reef. Beach: This hotel is on beautiful San Francisco Beach. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 251
Year Opened: 2002 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No pets allowed. Men are required to wear collared shirts & dress slacks, casual elegant dress code applies to women for dinner dining.
ROOM TYPES
DELUXE ROOM
These spacious and bright rooms include the all-inclusive features of the resort, as as well as either 2 double beds or 1 king, a safety deposit box, hair dryer, TV, telephone with data port, and a mini fridge with water, beer, and soft drinks.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE CONCIERGE ROOM
This category features Deluxe room inclusions, as well as concierge service, turn turn down service, a fruit basket, and a bottle of wine. A 10% spa discount is also included, as well as superior room amenities.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE ROMANCE ROOM
This category features Deluxe room inclusions, as well as a bottle of champagne, chocolate covered strawberries, couples massage, breakfast in bed (first morning), romantic dinner, 10% spa discounts, turn down service, and a surprise gift.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ROYAL CLUB ROOM
Elegant and spacious room located in the lower levels of the villas with one king or two double beds, and sitting area. Balcony features a whirlpool and view of gardens. Additional services include VIP check-in, private lounge with internet and more.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ROYAL JUNIOR SUITE
The Royal Club guests will enjoy private reception and check-in, concierge services, in-room dining, private restaurant and bar, private pool and whirlpool, and complimentary Internet services. Larger than The Royal Club Luxury.
1 King Bed Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ROYAL PRESIDENTIAL SUITE
The Royal Club guests will enjoy private reception and check-in, concierge services, in-room dining, private restaurant and bar, private pool and whirlpool, and complimentary Internet services. This two bedroom suite with shared living room.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
Occidental Grand Cozumel features 1 meal plan options:
All Meals, Drinks & Tips
There are 7 Restaurants at Occidental Grand Cozumel:
Sonora Grill - A la carte Steak House serving dinner only. Reservations and dress code required. Open from 6:00 pm to 9:00 pm.
La Hacienda - Located in the Beach Club area. A la carte restaurant serving Mexican Specialties. Reservations and dress code are required.
La Posada - International buffet restaurant serving breakfast (7:00 am to 10:30 am), lunch (12:30 pm to 2:30 pm) and dinner (6:30 pm to 9:30 pm).
Los Olivos - A la carte restaurant serving Mediterranean specialties. Reservations and dress code required.
Royal Club - A la carte restaurant only for Royal Club guests. Breakfast 7:00 am to 11:00 am, lunch 12:00 pm to 4:00 pm and dinner 6:00 pm to 9:00 pm.. Reservations at the private check-in area from the Royal Club required.
Beach Club - Snack bar open from 12:00 pm to 4:30 pm.
Pizzeria La Fontana - Pizzeria restaurant. Open from 6:30 pm to 1:30 am.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
By the pool & beach Aerobics, Volleyball, Waterpolo, games, etc.
Nightly Activities & Entertainment:
Karaoke, live music, shows and disco.
CHILDREN'S PROGRAMS
Activities program for children and playground area under adult supervision from 9:00 a.m. to 5:00 p.m. Teen disco from 7:00 p.m. to 10:00 p.m.
Applicable Ages: 4 to 12 years old
Program Fees: Complimentary

Children's Facilities
PlayGround
Game Room
Teen Disco

Babysitting Fee: Available for fee
Advance Notice for Babysitting: 24 hrs

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
184 Recommend
184 past Apple Vacationers would recommend Occidental Grand Cozumel to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 3358 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Absolutely Awful - Don't waste your time or money at this resort
rabunga, Anchorage, Alaska
Thu Jul 30 11:03:17 EDT 2015
Our arrival to the resort seemed to start off fine as we were greeted with a glass of champagne as we checked in. Then the rest was all downhill afterwards. After checking in we were ushered over... More>

Remember It is Mexico!
janice s, Oklahoma City, Oklahoma
Thu Jul 30 00:25:45 EDT 2015
I try to remind myself that a 5 star hotel in the U.S. Is a 3 star hotel in Mexico. The hotel is pretty upon first sight. The staff is a 4 out of 10 for friendliness. Our room is nice and... More>

Don't waste your time or money
JJLYNJO, New Braunfels, Texas
Wed Jul 29 18:52:08 EDT 2015
Our room was outdated, AC didn't work, cockroaches!!! So, we upgraded to the club Royale (of course we had to pay.. After the horrible dirty room they put us in.. I feel they should have upgraded us... More>

Beautiful, but not relaxing
BostonKata, Boston, Massachusetts
Tue Jul 28 18:29:42 EDT 2015
We visited a week ago. The lush grounds are beautiful with many animals to observe. The refelcting pool is quiet, peaceful and shading. The spa is friendly and accomodating. The service is... More>

WORST VACATION EVER!!!!!
pbe2525, Rockford, Minnesota
Tue Jul 28 15:32:54 EDT 2015
The trip started with a scam at the airport. A gentleman representing himself as being affiliated with the hotel offered a cab ride to and from the hotel and a rental car for a day for $50. We paid... More>



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and Apple Vacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
  APPLE RATINGS:    Exceptional Standard of Service & Quality;    Luxurious;
    Superior First Class;    First Class;    Comfortable;    Modest
    Superior to other hotels with the same rating;    Superior to other hotels with the same rating