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Occidental Grand Cozumel


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All Inclusive    

Exceptional Values!
Honeymoon: Receive the "Sweet Love Honeymoon or Anniversary package" complimentary when booking a minimum of 7 nights in any room category (restrictions apply).

The luxurious Occidental Grand Cozumel Resort is situated on the southwest end of Cozumel Island on San Francisco Beach, across the water from Playa del Carmen. This Mexican resort is surrounded by a tropical mangrove, offering a beautiful landscape and perfectly manicured gardens. For diving enthusiasts, the nearby Palancar Reef is considered one of the top five dive destinations in the world, while guests seeking rest and relaxation can bask in the sun on one of the best beaches the island has to offer.

Enjoy a variety of activities and watersports daily. Visit the three swimming pools, fitness center, and boutique with sauna. Young travelers will love the kids' pool and supervised kids' club. Try your hand at scuba diving lessons in the pool, tennis, kayaking, snorkeling, water polo, and windsurfing. The Occidental Grand Cozumel Resort offers six restaurants at which to enjoy the most varied local and international cuisine. With four bars and a disco, entertainment is plentiful day and night.

Find more information about Occidental Hotels & Resorts.

Learn more about Cozumel.
HOTEL LOCATION
Occidental Grand Cozumel is situated on the southwest part of Cozumel island in front of the mainland Playa del Carmen.
Address: CARRETERA SUR COZUMEL, EL CEDRAL
COZUMEL
QR

MX
Local Phone: 011-52-987-872-9
Toll Free Phone: 1-800-858-2258
Fax: 011-52 (987) 87-29745
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Pools
Number of Pools: 4
Outdoor Pools: 4     
Swim-up Bar
1 pool for activities, 1 for relaxation & 1 kid's pool
Golf: NEARBY
Cozumel Country Club- 20 Km from hotel
Holes: 18
Green Fees: $
Cart Fee: $
Club Rental Fees: $
Caddy: $
Lessons Available
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Raquet Rental Fees: contact hotel
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Additional Charge
Hobie Cats: Complimentary
Wind Surf: Complimentary
Other Sports Available
Horseback Riding: Additional Charge
Other Sports: Volleyball, Waterpolo
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Complimentary
Spa: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
This luxury resort is situated on the southwest end of Cozumel island on San Francisco Beach, across from Playa del Carmen on the mainland. The Occidental Grand Cozumel is especially for divers and anyone that enjoys aquatic sports. Just a 5 minute boat ride from the famous Palancar Reef. Beach: This hotel is on beautiful San Francisco Beach. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 251
Year Opened: 2002 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No pets allowed. Men are required to wear collared shirts & dress slacks, casual elegant dress code applies to women for dinner dining.
ROOM TYPES
DELUXE ROOM
These spacious and bright rooms include the all-inclusive features of the resort, as as well as either 2 double beds or 1 king, a safety deposit box, hair dryer, TV, telephone with data port, and a mini fridge with water, beer, and soft drinks.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE CONCIERGE ROOM
This category features Deluxe room inclusions, as well as concierge service, turn turn down service, a fruit basket, and a bottle of wine. A 10% spa discount is also included, as well as superior room amenities.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE ROMANCE ROOM
This category features Deluxe room inclusions, as well as a bottle of champagne, chocolate covered strawberries, couples massage, breakfast in bed (first morning), romantic dinner, 10% spa discounts, turn down service, and a surprise gift.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ROYAL CLUB ROOM
Elegant and spacious room located in the lower levels of the villas with one king or two double beds, and sitting area. Balcony features a whirlpool and view of gardens. Additional services include VIP check-in, private lounge with internet and more.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ROYAL JUNIOR SUITE
The Royal Club guests will enjoy private reception and check-in, concierge services, in-room dining, private restaurant and bar, private pool and whirlpool, and complimentary Internet services. Larger than The Royal Club Luxury.
1 King Bed Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ROYAL PRESIDENTIAL SUITE
The Royal Club guests will enjoy private reception and check-in, concierge services, in-room dining, private restaurant and bar, private pool and whirlpool, and complimentary Internet services. This two bedroom suite with shared living room.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
Occidental Grand Cozumel features 1 meal plan options:
All Meals, Drinks & Tips
There are 7 Restaurants at Occidental Grand Cozumel:
Pizzeria La Fontana - Pizzeria restaurant. Open from 6:30 pm to 1:30 am.
Sonora Grill - A la carte Steak House serving dinner only. Reservations and dress code required. Open from 6:00 pm to 9:00 pm.
La Hacienda - Located in the Beach Club area. A la carte restaurant serving Mexican Specialties. Reservations and dress code are required.
La Posada - International buffet restaurant serving breakfast (7:00 am to 10:30 am), lunch (12:30 pm to 2:30 pm) and dinner (6:30 pm to 9:30 pm).
Los Olivos - A la carte restaurant serving Mediterranean specialties. Reservations and dress code required.
Royal Club - A la carte restaurant only for Royal Club guests. Breakfast 7:00 am to 11:00 am, lunch 12:00 pm to 4:00 pm and dinner 6:00 pm to 9:00 pm.. Reservations at the private check-in area from the Royal Club required.
Beach Club - Snack bar open from 12:00 pm to 4:30 pm.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
By the pool & beach Aerobics, Volleyball, Waterpolo, games, etc.
Nightly Activities & Entertainment:
Karaoke, live music, shows and disco.
CHILDREN'S PROGRAMS
Activities program for children and playground area under adult supervision from 9:00 a.m. to 5:00 p.m. Teen disco from 7:00 p.m. to 10:00 p.m.
Applicable Ages: 4 to 12 years old
Program Fees: Complimentary

Children's Facilities
PlayGround
Game Room
Teen Disco

Babysitting Fee: Available for fee
Advance Notice for Babysitting: 24 hrs

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
281 Recommend
281 past Apple Vacationers would recommend Occidental Grand Cozumel to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 3683 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
One of the best All inclusives I have been to!
brustleen1, Orangeburg, New York
Tue Feb 02 16:50:35 EST 2016
The rooms are a great size with huge bathrooms. Beds comfortable with plenty of comfy pillows. Its a nice size resort, not too big. Nice quiet relaxing pool, and when you get down to the beach, everything you need is in one spot! Pool, beach, bar and restautant. Speaking of restaurants, what it lacks in a la carte restaurants, they make up with their buffet restaurant. Very impressive dinner buffets...unlike other resorts that change the tablecloth and hang a different flag, this buffet restaurant does a great job of changing up the menu! I was never disappointed in the selections. The only negative thing I can say is that the food on the buffet was not always kept hot. I can't say I found anything cold, but it could sometime be a little hotter. The nightly entertainment was great. A small intimate outdoor setting with tremendous local talent. The Mayan show is not to be missed. Staff was friendly and accommodating. By day two the hostess in the main restaurant was greeting me by my first name and knew our room number as well as another couples that we were traveling with. Wonderful experience, I can't wait to return!!! More>

We keep coming back!
322scottv, Brighton
Tue Feb 02 12:19:00 EST 2016
We love Occidental Grand! We try to come every year. While we find the resort acceptable, we love the people who work there! We love the island and the freedom to travel around it. We are First Club members of Occidental so we've been to quite a few of their resorts but prefer Grand Cozumel. We try to stay at the Royal and would recommend it to anyone. More>

A Solid Choice
Jodie S, Toronto, Ontario, Canada
Tue Feb 02 07:15:13 EST 2016
I visited Occidental Grand in November with my husband for a week of sun and SCUBA. Our room was clean and comfortable, if a tiny bit dated. After coming back to our room the second day at 4 to find that it still wasn't made up, we learned to put the sign on the doorknob signalling that we were gone for the day. We had no issues after that. The food at the resort wasn't fantastic but we always found something we enjoyed. If you don't want cold food at the buffet, I suggest you get there fairly early - the warming trays can only do so much. Breakfast and dinner are in the main buffet and vary day-to-day. Lunch was at the beach buffet and could be somewhat repetitive. I really can't say enough about the staff - especially the guys at the main pool bar. They were super nice and would make the rounds down to the beach on a regular basis for those of us who were too lazy to go fetch our own drinks. The beach itself was very nice and we were never caught without a palapa. If you're up for a walk on the beach, you can go quite a distance in each direction from the resort. Snorkelling off of the beach is fairly decent too - we saw a good number of fish and tons of lobster. I know a lot of people have mentioned being harassed by people trying to sell time shares. To be perfectly honest, we only had one guy approach us to offer a 'discount' on any excursions that we wanted to take (typically, this is the hook) and that was on the day we were leaving. Overall, we very much enjoyed our trip to Occidental Grand. No, it's not a 5-star resort, but the beach is great, the staff amazing, and the food generally okay. We would go back - we enjoyed ourselves immensely and, most importantly, the dive-op on the resort was top-notch. More>

Relaxing Retreat
aande262, Seattle, Washington
Mon Feb 01 12:49:42 EST 2016
This resort has a great beach and pool area, the one thing that would have made the trip better is a bit more sun :) Very friendly staff, resort is very clean, from the rooms down to the public bathrooms. Two minor improvements: they spend a lot of the trip trying to get you to listen to their vacation club pitch which lasts several hours. Also, the pool bar was often understaffed even though the resort was at low occupancy. The bathroom in the standard room was spacious and very nice, but we struggled with the water temperature in the shower all week. It would fluctuate between cold and scalding without touching anything... The a la carts restaurants had excellent food and top quality service! We really appreciated the variety at the buffet each night as well, although drink service in the morning at the buffet was sometimes slow. More>

Relaxing Beach and Pool
vball9annie, Hugo, Minnesota
Mon Feb 01 06:13:28 EST 2016
We took a week long vacation at this resort to relax, and it was perfect for that. Rooms were nice, the resort was beautiful including the pathways, beach, and pool. The night shows were good, the pool activities with Angel were fun with a good atmosphere. The food was okay at the buffets, the restaurants with reservations were a bit better. There were no pool servers or beach servers, but that didn't bother us because the pool and beach are very close to the bar. The resort is in a beautiful location. The only downfalls were the friendliness and service when checking in was not as nice as we've seen at other resorts. Throughout the resort, every day every hour, there were people trying to talk you into a time share presentation. They would sit outside breakfast, throughout the resort, and by the lobby. It would be fine if they bothered you once, but it was constant every day. We ended up taking different routes around the main building so we didn't have to be near them, and kept our heads down or pretended to be on our phones if we saw someone with the uniform on. The spa was excellent - massage and facial were great from Lizeth. More>



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and Apple Vacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
  APPLE RATINGS:    Exceptional Standard of Service & Quality;    Luxurious;
    Superior First Class;    First Class;    Comfortable;    Modest
    Superior to other hotels with the same rating;    Superior to other hotels with the same rating