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Occidental Grand Cozumel


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The luxurious Occidental Grand Cozumel Resort is situated on the southwest end of Cozumel Island on San Francisco Beach, across the water from Playa del Carmen. This Mexican resort is surrounded by a tropical mangrove, offering a beautiful landscape and perfectly manicured gardens. For diving enthusiasts, the nearby Palancar Reef is considered one of the top five dive destinations in the world, while guests seeking rest and relaxation can bask in the sun on one of the best beaches the island has to offer.

Enjoy a variety of activities and watersports daily. Visit the three swimming pools, fitness center, and boutique with sauna. Young travelers will love the kids' pool and supervised kids' club. Try your hand at scuba diving lessons in the pool, tennis, kayaking, snorkeling, water polo, and windsurfing. The Occidental Grand Cozumel Resort offers six restaurants at which to enjoy the most varied local and international cuisine. With four bars and a disco, entertainment is plentiful day and night.

Exceptional Values!
Honeymoon: Receive the Sweet Love Honeymoon or Anniversary Package complimentary when booking a minimum of 7 nights in any room category (restrictions apply).

Find more information about Occidental Hotels & Resorts.

Learn more about Cozumel.
HOTEL LOCATION
Occidental Grand Cozumel is situated on the southwest part of Cozumel island in front of the mainland Playa del Carmen.
Address: CARRETERA SUR COZUMEL, EL CEDRAL
COZUMEL
QR

MX
Local Phone: 011-52-987-872-9
Toll Free Phone: 1-800-858-2258
Fax: 011-52 (987) 87-29745
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Pools
Number of Pools: 4
Outdoor Pools: 4     
Swim-up Bar
1 pool for activities, 1 for relaxation & 1 kid's pool
Golf: NEARBY
Cozumel Country Club- 20 Km from hotel
Holes: 18
Green Fees: $
Cart Fee: $
Club Rental Fees: $
Caddy: $
Lessons Available
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Raquet Rental Fees: contact hotel
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Additional Charge
Hobie Cats: Complimentary
Wind Surf: Complimentary
Other Sports Available
Horseback Riding: Additional Charge
Other Sports: Volleyball, Waterpolo
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Complimentary
Spa: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
This luxury resort is situated on the southwest end of Cozumel island on San Francisco Beach, across from Playa del Carmen on the mainland. The Occidental Grand Cozumel is especially for divers and anyone that enjoys aquatic sports. Just a 5 minute boat ride from the famous Palancar Reef. Beach: This hotel is on beautiful San Francisco Beach. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 251
Year Opened: 2002 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No pets allowed. Men are required to wear collared shirts & dress slacks, casual elegant dress code applies to women for dinner dining.
ROOM TYPES
ROYAL CLUB ROOM
Elegant and spacious room located in the lower levels of the villas with one king or two double beds, and sitting area. Balcony features a whirlpool and view of gardens. Additional services include VIP check-in, private lounge with internet and more.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ROYAL JUNIOR SUITE
The Royal Club guests will enjoy private reception and check-in, concierge services, in-room dining, private restaurant and bar, private pool and whirlpool, and complimentary Internet services. Larger than The Royal Club Luxury.
1 King Bed Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
ROYAL PRESIDENTIAL SUITE
The Royal Club guests will enjoy private reception and check-in, concierge services, in-room dining, private restaurant and bar, private pool and whirlpool, and complimentary Internet services. This two bedroom suite with shared living room.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE ROOM
These spacious and bright rooms include the all-inclusive features of the resort, as as well as either 2 double beds or 1 king, a safety deposit box, hair dryer, TV, telephone with data port, and a mini fridge with water, beer, and soft drinks.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE CONCIERGE ROOM
This category features Deluxe room inclusions, as well as concierge service, turn turn down service, a fruit basket, and a bottle of wine. A 10% spa discount is also included, as well as superior room amenities.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE ROMANCE ROOM
This category features Deluxe room inclusions, as well as a bottle of champagne, chocolate covered strawberries, couples massage, breakfast in bed (first morning), romantic dinner, 10% spa discounts, turn down service, and a surprise gift.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DINING
Occidental Grand Cozumel features 1 meal plan options:
All Meals, Drinks & Tips
There are 7 Restaurants at Occidental Grand Cozumel:
La Posada - International buffet restaurant serving breakfast (7:00 am to 10:30 am), lunch (12:30 pm to 2:30 pm) and dinner (6:30 pm to 9:30 pm).
Los Olivos - A la carte restaurant serving Mediterranean specialties. Reservations and dress code required.
Royal Club - A la carte restaurant only for Royal Club guests. Breakfast 7:00 am to 11:00 am, lunch 12:00 pm to 4:00 pm and dinner 6:00 pm to 9:00 pm.. Reservations at the private check-in area from the Royal Club required.
Beach Club - Snack bar open from 12:00 pm to 4:30 pm.
Pizzeria La Fontana - Pizzeria restaurant. Open from 6:30 pm to 1:30 am.
Sonora Grill - A la carte Steak House serving dinner only. Reservations and dress code required. Open from 6:00 pm to 9:00 pm.
La Hacienda - Located in the Beach Club area. A la carte restaurant serving Mexican Specialties. Reservations and dress code are required.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
By the pool & beach Aerobics, Volleyball, Waterpolo, games, etc.
Nightly Activities & Entertainment:
Karaoke, live music, shows and disco.
CHILDREN'S PROGRAMS
Activities program for children and playground area under adult supervision from 9:00 a.m. to 5:00 p.m. Teen disco from 7:00 p.m. to 10:00 p.m.
Applicable Ages: 4 to 12 years old
Program Fees: Complimentary

Children's Facilities
PlayGround
Game Room
Teen Disco

Babysitting Fee: Available for fee
Advance Notice for Babysitting: 24 hrs

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
281 Recommend
281 past Apple Vacationers would recommend Occidental Grand Cozumel to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 3825 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Great family vacation!
Marjorie T, Plymouth, Massachusetts, United States
Wed Apr 27 13:38:21 EDT 2016
Great service and beautiful grounds with two great pools. You can snorkel from the beach. The resort has its own pier which is convienent for ocean excursions. The staff is very friendly and accomodating. We enjoyed the Mexican restaurant and the buffet. Our grandchildren loved everything but the wifi service which is slower than they are used to. More>

Cozumel 2016
T6106YVthomasl, Danbury
Tue Apr 26 14:16:22 EDT 2016
We did not feel like royal members. We had to ask the restaurant if they could take our drink order at the pool. There was no bar at the Royal club, only the receptionist who seemed rude and could not be bothered with us. Family members (who are Royal members) asked for a bottle of vodka for the room which they denied and informed us to ask the first club?? We went to the BbQ but we're refused as they stated we needed a reservation. And if we didn't like it we could go someplace else.Went to the dining hall ( with a party of 12) and asked if we could sit together - we were refused. Our nephew cut his foot from the broken tile at the bottom of the pool. For the amount of money we spent, it was very disappointing. This was our first trip as Royal members and we wonder if it was a mistake to upgrade. They we renovating a couple of rooms in our building- banging/nailing until 10:30 at night and started up again at 7:00 AM More>

The best wedding trip EVER!
Vanice C,
Tue Apr 26 12:34:23 EDT 2016
Just spent 5 days in this resort and was delighted with the entire experience. 40 people for a wedding on the beach and 3 days prior to the event to get to know the other family and make new friends! The all inclusive deal included all meals and drinks from morning to night and were all fabulous. Relaxing, yet with lots of activities if you so chose. A grand time was had by all! More>

Very nice resort
val c, Arthur, Canada
Mon Apr 25 16:37:54 EDT 2016
This resort is small and very nice. The rooms large, exceptionally clean and the lush grounds beautiful. We did not have any problems with the time share Reps. that are mentioned in a lot of the reviews. Actually were not approached at all by them. My one complaint was people feeding the huge iguanas around the quiet pool. These guys are BIG. I have no problems with them and enjoy watching them (at at least a few yards distance) but when they start chasing people looking for food and jumping on people that are sunbathing it was time for me to leave. I was sunbathing on my stomach and one of the big ones just jumped up and landed between my legs. While everyone else was amused at my yell and how quick I jumped up, it freaked me out. For the rest of the stay I couldn't relax around that pool. I saw one poor woman just up on the lounge chairs and jump from one to another to get away from them. She was scared of them and almost crying by the time she got away. Perhaps signs saying not to feed them or re-locating the more aggressive ones is something the resort could consider. I'd give this resort a five rating except for the bothersome iguanas. Visited with my daughter and 11 year old grandson. Food was good and service friendly and accommodating. More>

Beautiful gem
nelkatouli, Toronto, Australia
Mon Apr 25 13:09:17 EDT 2016
Just came back from Occidental Grand at Cozumel after a week. This resort is a real jewel in the island, it's clean, lush and the beach is amazing. Staff at the resort are all hard working and extremely friendly. They work so hard to please everybody and create a welcoming place. My sincere thanks to Oscar the concierge who made us feel at home with his big smile and great advice how to visit the island and where to go. He was so accommodating and friendly, also Angel who was in charge of all sport activities and made everybody move on a daily basis. Victor served the best drinks at the bar every night and welcomed all requests. The restaurants serve great food but the buffet has to improve. There is not a lot of variety everyday and they really need to have a snack bar and also another one in addition to the beach restaurant. Rooms are pretty good and very comfortable beds. I would definitely go back because we loved the resort and the beach and the overall presentation. I would recommend this resort to experience a real Mexican vacation. More>



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