Cancun

Occidental at Xcaret Destination


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2018 Exceptional Values
Extra Value: Receive up to $500 in Resort Discounts (booking dates, travel dates, duration, and usage restrictions may apply).

Located adjacent to the spectacular eco-archaeological Xcaret Park in the heart of Riviera Maya, the all-inclusive Occidental at Xcaret Destination offers an exciting vacation experience for singles, couples, and families. This all-inclusive resort is perfect for adventurers, eco-tourists, or travelers in search of the tranquility of the Caribbean Sea.

Its authentic Mediterranean style and magical tropical locale make Occidental at Xcaret Destination much more than a perfect vacation destination. The resort's unique characteristics, such as the expansive subterranean river which forms canals throughout the pathways, allow the property to thrive in harmony within the exotic setting of Mayan ruins, tropical forests, and wildlife.

Occidental at Xcaret Destination features 11 specialty and buffet restaurants offering a wide variety of dining experiences for all tastes and palates, with no reservations required. The hotel also has ten bars where guests can enjoy cocktails and tropical beverages.

Occidental at Xcaret Destination offers an array of sports and activities, including archery, mini golf, tennis, volleyball, and more to make your stay an unforgettable experience.

Find more information about Occidental Hotels & Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
Occidental at Xcaret Destination is located 45 minutes from Cancun International Airport (CUN) and 10 minutes from Playa del Carmen.
Address: CARRETERA FEDERAL 307
MUNICIPIO DE SOLIDARIDED
QR

MX
Local Phone: 984-871-5400
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Disco / Nightclub
Laundry / Dry Cleaning Service
Parking
Physician on Call
Pools
Number of Pools: 7

Swim-up Bar
7 freshwater swimming pools with drink service, including the kids club pool and the saltwater adults only pool.
Golf: NEARBY
Holes: 0
Tennis
Number of Courts: 2
Water Sports on Site
Snorkeling: Complimentary
Other Sports Available
Other Sports: Shuffleboard, Minature Golf, Paddle Ball Courts, Dive Shop
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Sauna: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
This magical resort is located on the Caribbean coast of Mexico adjacent to the spectacular Xcaret Park. With its Mediterranen style and a perfect location, this hotel is a paradise beyond your wildest vacation dreams. This resort has subterranean rivers flowing through the extensive property. These rivers allow the hotel to be in perfect harmony with nature extraordinarily surrouned by the Mayan Ruins, Tropical Jungles and wild animals. Beach: Located on a private powder soft white sand beach. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 764
Year Opened: 2002 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Spring Break Policy: Minimim age for check in is 18 years old & a refundable deposit of $200.00 per person (cash or credit) is required. Xcaret park passes are not included in room rates for anyone. Discounted passes are offered for Xcaret Park.
ROOM TYPES
JUNIOR SUITE CONCIERGE
For guests looking for something bigger, our spacious 506 square feet Junior Suites are the best choice. Distributed around a living room that is separated from the master bedroom. They have a balcony or terrace.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JRS UNILIMTED XCARET EXPERIANC
Spacious Junior Suites feature a tropical Mexican decor. Large living area with a sofa and a balcony or terrace. Features all the amenities and benefits of the Unlimited Xcaret Xperience program. Views of Pool/Garden.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
DELUXE ROOM
Gardenview with a terrace or balcony, air conditioning, ceiling fan, flat screen TV with satellite service, telephone, coffee maker, alarm clock, in-room minibar, safe deposit box, iron, ironing board, hair dryer, bathroom with shower. 32m2/342 sq feet.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE ROMANCE
Featuring amenities of a Junior Suite plus: bottle of sparkling wine, chocolate covered strawberries, continental breakfast in bed, romantic dinner on beach(reservation must be made in advance with concierge), one 25 min.couples massage.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
ROYAL LEVEL JUNIOR SUITE
Available until 12/20/17. Features a separate living room with a sofa & dining area, bedroom with balcony or terrace, bathroom with shower & hot tub, air conditioning, ceiling fan, 2 flat screen TVs, DVD player, telephone, safe, iron, ironing board.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
ROYAL LEVEL LUXURY
Features a balcony or terrace, gardenview, bathroom with shower & hot tub, air conditioning, ceiling fan, flat screen TV, DVD player, telephone, electronic safety depositbox, iron, ironing board, bathrobes, slippers, hair dryer, bath amenities, minibar.
2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
DELUXE CONCIERGE
Guests staying in this 344 square feet room will benefit from special amenities. Thisroom comes with an exclusive concierge service to help customers create a memora ble vacation. Slippers and Bathrobes.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
DLX UNLIMITED XCARET EXPERIANC
Surrounded by beautiful gardens. Spacious and offer a private terrace or balcony. Enjoy all the amenities and benefits of the Unlimited Xcaret Xperience program.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
ROYAL LEVEL SUITE
Personalized service & upgraded amenities, dining room, living room with a sofa, balcony or terrace, bathroom with shower & hot tub, air conditioning, ceiling fan, 2 flatscreen TVs, DVD player, telephone, safe, hairdryer, minibar, slippers and bathrobe.
1 King Bed Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
DELUXE ROMANCE
Grand Romance room includes: A bottle of wine and chocolate covered strawberries on your arrival, a continental breakfast served in your room, a romantic dinner on the terrace of the beach club, and Slippers and robes in room.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE
Junior Suites includes air conditioning, ceiling fan, flat screen TV with satellite service, telephone, coffee maker, alarm clock, in-room minibar, safe-deposit box, iron, ironing board, hair dryer, shower, living area with a sofa, balcony or terrace.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
DINING
Occidental at Xcaret Destination features 1 meal plan options:
All Meals, Drinks & Tips
There are 11 Restaurants at Occidental at Xcaret Destination:
Le Buffet - Serving International buffet for breakfast, lunch and dinner.
La Hacienda - A la carte restaurant serving authentic Mexican cuisine for dinner. Dress code: Men -long pants, shirt with sleeves, closed shoes. Women - casual.
Royal Level - Exclusive Royal Level guest restaurant serving a la carte breakfast and International specialties for lunch and dinner. Dress code: Men-Long pants, shirt with sleeves, close shoes. Women-casual.
El Pescador - A la carte restaurant featuring fish and seafood specialties for dinner. Dress code: Men - long pants, shirt with sleeves, closed shoes. Women - casual.
Sonora Grill - A la carte grill and steak house. Open for dinner. Dress code: Men - long pants, shirt with sleeves, closed shoes. Women - casual.
El Lago - Poolside snack bar serving daytime snacks and light lunch.
Pacos Tacos - Traditional casual Mexican fare. Open for dinner. Late-night snack bar.
D'Oriental - A la carte restaurant serving Asian specialties and Sushi for dinner. Dress code: Men - long pants, shirt with sleeves, closed shoes. Women - casual.
Los Olivos - A la carte dinner restaurant serving Mediterranean and Italian specialties. Dress code: Men - long pants, shirt with sleeves, closed shoes. Women - casual.
Beach Club - Beachside International buffet serving breakfast and lunch.
La Piazza - Authentic wood oven pizzeria. Open for dinner. Late-night snack bar.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Daily activities such as archery, aerobics, tennis and volleyball are available.
Nightly Activities & Entertainment:
Nightly entertainment.
CHILDREN'S PROGRAMS
Kids Club with supervised activities.

Children's Facilities
Children's Pool
Babysitting Fee: $
Advance Notice for Babysitting: yes

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
3607 Recommend
3607 past Apple Vacationers would recommend Occidental at Xcaret Destination to their friends and family
TripAdvisor Web Reviews
Based on 15553reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Amazing Mexican Vacation!!
jswright1234, Louisville, Kentucky
Thu Oct 11 12:36:33 EDT 2018
I have read some comments that said that the staff were not friendly here.....NOT TRUE !!! Every staff member that we came in contact with were above and beyond friendly. You want to talk about a tropical paradise, this place is it. I was super impressed and the place is hella fun!! A special thank you to Ramon, Claudia, Herminio, and Mario....these folks were awesome!!!

Looking forward to going back
SoulJah O,
Thu Oct 11 07:44:00 EDT 2018
My time here was wonderful. The place was very beautiful and archaeological stuff and ruins was fascinating. Food was grade A tasting and quality and the people was amazing. I would never forget Gaby the arrival hostess and would recommend everyone to seek her assistance. She has been absolutely sweet, helpful and professional since the moment I got there. There is also a girl at the front desk as a guide who name was Everlyn was always smiling and going above and beyond to help everyone out regardless if they were assigned to her or not and definitely want her again when I go back. She makes you feel as if you may have already knew her and amazingly she remembered everyone's name. There was also a waitress at the restaurant there name Adilene that can considered was the best, very helpful, and always had a great attitude that influenced everyone else attitude.

Nice family resort
Go748686,
Wed Oct 10 15:04:34 EDT 2018
The Occidental is a beautiful hotel with great service. The entire place was very clean. The rooms were comfortable. The entire staff was very friendly and helpful. It is a big resort, so fortunately there were shuttles that ran about every ten minutes. I do wish that they started running before 8:00 a.m. because we had a pretty good walk when we had early morning excursions. The only think that I think could be improved is the food. There were four of us traveling together and we all agreed that the food could be improved. There was a large selection every night, but we didn't find it well prepared. They did have very good salad and fruit bars.

Amazing
Culture703941,
Tue Oct 09 10:55:11 EDT 2018
This is a beautiful place to stay there is so much to do in and around the resort. Everyone is friendly and willing to help you. Food tastes great from any restaurant you choose to go to. I will be back for another trip.

Barcelo, youo need to wake up
Homer6572, Flower Mound, Texas
Tue Oct 09 10:11:58 EDT 2018
We recently stayed at this resort which we have stayed at several times previously. The hotel, staff, ground and restaurants as well as activities and entertainment is awesome. The biggest beef that we have is that we are members and we could not wait to get back and spend quality time with the bartenders in the first club. They are like family to us and that is one of the main reasons we annually come back to this awesome resort. Unknown to us, is that Barceló recently "redistributed" the bartenders in first club. The club is now like a funeral, no longer fun, no laughter or comradery but simply like a morgue. Simply put, it is a very bad business decision for Barceló to displace what was one of the key selling points of membership at the previously wonderful Occidental property. Bring back these fine folks and let the members continue to enjoy and look forward to coming home to family



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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