Exceptional Values! Honeymooners: Bottle of sparkling wine, fruit basket, honeymoon dinner with a bottle of house wine, and room upgade (based on availability, min. 5 night stay). Family: Two kids ages 12 and under stay, play, and eat free.
Relax in the natural beauty of Mexico's Riviera Maya. Oasis Tulum is located on one of the most beautiful beaches in the Mexican Caribbean, only ten miles from the city of Tulum. Enjoy the scenery and soothing serenity that go along with an unforgettable, all-inclusive vacation for the entire family.
Nestled in a tropical jungle, Oasis Tulum offers adults and kids countless ways to have fun. Sunbathe on the white-sand beach or go snorkeling and scuba diving at one of the most incredible coral reefs in the world. Take a dip in a pool or head to the world-class spa to sweat it out in the Temazcal (Mayan sauna). Oasis Tulum has two tennis courts, a multi-purpose court, and a gym to keep you fit. Guests also have access to a driving range and putting green (an 18-hole golf course is located next door), fishing, and a scuba center.
Oasis Tulum has nine restaurants and nine bars. Dining options include an international buffet, along with Mexican, Italian, and Asian eateries. The indoor and outdoor bars serve refreshing drinks. At night, relax in comfortable accommodations featuring air-conditioning, cable TV, a hair dryer, and extra amenities.
This property features an excellent location in Akumal, close to Tulum and Xel-Ha. Cancun Airport is60 miles north, downtown Cancun is 75 miles away.
Disco / Nightclub
Laundry / Dry Cleaning Service
Physician on Call
Number of Pools: 3
Outdoor Pools: 3
There are three swimming pools and two beachfront jacuzzis. Poolside bar.
Puerto Aventuras Golf Club
The Puerto Aventuras Golf Club features a 3,255 yard course designed by Tomas Dehmann. Guests of the hotel receive discounted greens fees.
Green Fees: $30 (approx)
Cart Fee: $17 (approx)
Club Rental Fees: $15 (APPROX)
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 1
Court Fee: Complimentary
Raquet Rental Fees: Contact Hotel
Water Sports on Site
Fishing: Additional Charge
Snorkeling: Additional Charge
Paddle Boats: Complimentary
JetSki / Waverunner: Additional Charge
Other Sports Available
Other Sports: Beach Volleyball, Pedal Boats. New Pitch and Putt course.
Health Club / Spa
Sauna: Additional Charge
Facials: Additional Charge
Oasis Tulum is a magnificent tropical beach resort tucked away in the beautiful and secluded oceanfront community of Akumal. This resort features a Mexican-regional style of architecture and a relaxing atmosphere.
The coral reef directly in front of the hotel provides a wonderful site for snorkeling, and the hotel offers unlimited domestic drinks, nightly entertainment, four swimming pools two beachfront whirlpools and two tennis courts.
Beach: Oasis Tulum is on 700 meters of white sandy beach on Akumal Bay. This is considered one of the best beach areas of the Mexican Caribbean.
Check-in: 3:00 pm
Check-out: 12:00 noon
Total Rooms: 356
Year Opened: 1986
Room safes have a per day fee. **No Spring breakers**.Must be at least 18 years old. A swimsuit cover up or t-shirt and proper foot wear in all restaurants. Nice casual dress required for dinner bermuda shorts are permitted.
1 King or 2 double beds, Oceanfront, balcony or terrace, Satellite TV, Safe ($), Direct dial telephone, Bathroom withshower/tub, Hairdryer
Other Amenities -
1 King or 2 double beds, garden view, balcony or terrace, Satellite TV, Safe ($), Direct dial telephone, Bathroom withshower/tub, Hairdryer
Other Amenities -
There is a per day fee for use of the room safe.
Oasis Tulum features 1 meal plan options:
All Meals, Drinks & Tips
There are 6 Restaurants at Oasis Tulum:
Sushi Beach Bar -
Asian flavors in a Caribbean atmosphere. Open from 12pm to 8pm.
Asian specialties offering fresh fish and seafood, dinner (7:00-10:30).
Sarape Restaurant -
Mexican & International Specialties, ala carte. Some menu items (i.e. Lobster) require an additional charge. Open for lunch (1pm to 4:30pm) and dinner (7pm to 10pm).
Dos Lunas -
Italian a la carte with flavors of the Caribbean. Open for lunch (1pm to 4pm) and dinner (7pm to 10pm).
A casual restaurant open for buffet breakfast (7am to 10:30pm), a la carte or buffet lunch (12:30pm to 3:30pm), buffet dinner (6:30pm to 10:30pm) & snacks (11am to 10pm).
Snack La Terraza -
Snacks and sandwiches for in-between meals or light snacks. Service (12:00-10:00).
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Numerous activities, guests can explore fabulous Mayan ruins and take walking tours of the jungle.
Nightly Activities & Entertainment:
Live nightly entertainment
Supervised child care/activities.
Babysitting Fee: $8.00 per hr
Advance Notice for Babysitting: 24 Hours
Vacations Customer Satisfaction Score
24 past Apple Vacationers would recommend Oasis Tulum to their friends and family
We really enjoyed the Oasis Tulum. We especially enjoyed our waiters from the incredible daily buffet. Emmanuel, Angel and Nicolas really tried to help us with our Spanish. They made our trip...
We really enjoyed the Oasis Tulum. We especially enjoyed our waiters from the incredible daily buffet. Emmanuel, Angel and Nicolas really tried to help us with our Spanish. They made our trip memorable, and they even brought us gluten-free brownies for our daughter's birthday. They gave us excellent service.
Ricardo and Dulce were also very welcoming and wanted us to all have a good time. I enjoyed yoga on the beach with Dulce.
The snorkeling here was awesome. The corals here we're very nice and we saw an eagle ray, guitar fish, sting ray, and lots of small fish.
We would easily return here for our next Akumal vacation.
Ashley, Chris, Greta, and Anna.
A True Review
melissahhhhh, New York
Sun Nov 23 07:14:27 EST 2014
I just want to first say, that this is a real review - my first, have never done one of these before, but because the place was so exceptional, I feel it is necessary!
My sister and I booked this...
I just want to first say, that this is a real review - my first, have never done one of these before, but because the place was so exceptional, I feel it is necessary!
My sister and I booked this hotel through a groupon deal, so I think we expected it to maybe be a bit cheesy, like a typical all-inclusive resort. However, after realizing the great deal we got.... we could not have been happier!
There is so much to say, first of all the staff is so friendly - everyone says hello, everyone you pass in halls etc.
The room was great... spacious had a great balcony outside, and was clean. Everyday our room was cleaned and we always came back to such a great smelling room!
The spa.... this was the friendliest, kindest, most caring staff! Each day we basically kept going back for other treatments because we felt so good after each one! I would definitely recommend the temezcal as well. As my sister says "it was life changing". Ask for Lucio.
We walked up and down the entire beach and realized that the beach in front of this hotel was the absolute best! Other resorts down this beach have rocks / shells / bigger waves, but just in front of Oasis Tulum is the white sandy beach, cleaner looking too because there is a strip of reef out in front of the hotel that keeps all the seaweed out! We were seriously thinking we were so lucky to land at this hotel.
The hotel also was a cool / calming color.... it was white with turquoise towels. I do believe that these colors are soothing and calming and made it feel less like an all-inclusive hotel and more like a 5-star resort.
This hotel also has a bungalow out on the water on a dock with hammocks... the only one along this entire strip of beach. No other hotel had that.
There was an entire roof top area that we had to ourselves which included like 5 or 6 private pools, where you could also sunbathe in those!
We truly felt that we were treated like queens at this hotel, and would definitely recommend it to others as we will be going back!
Beautiful Week in Mexico
Jason P, Grimsby, Ontario, Canada
Sat Nov 22 20:58:11 EST 2014
Our family of 5 stayed at Oasis Tulum on October 15th - October 22nd, 2014. We upgraded on the second day from the "Jungle - aka Family Fun Suite" to the Beach/Pool Suites. This upgrade was advised...
Our family of 5 stayed at Oasis Tulum on October 15th - October 22nd, 2014. We upgraded on the second day from the "Jungle - aka Family Fun Suite" to the Beach/Pool Suites. This upgrade was advised to be an additional 1200.00CDN but turned out to be $2600.00 with bracelets to enter the "Grand Oasis" side and access the extra pools and use of bars, Coffee Shop, Steak restaurant. The "Jungle" rooms were very plain and not that nice. The upgraded side was very nice however they WAY overcharged us for this. I would normally be quite angry as they clearly look advantage of us. BUT, we had a Great Week and the Staff were truly amazing ! The bar tender at the pool was such a nice guy and went out of his way to treat us. Also "Noeli Gomez" at the coffee shop was wonderful. She remembered our names and how our girls liked there drinks. Be careful of bleech on chairs. My oldest daughter sat down and had her brand new dress ruined ! We made a report but they did NOTHING about it. Overall GREAT trip and great working staff. Just Management will take advantage of you with upgrades and the follow through is bad. on Vacation, its always what you make of it ! I would return to this resort but would NEVER, EVER get tricked again into the "Upgrade".
Great snorkeling, beautiful beach, amazing staff.
Wed Nov 19 14:52:38 EST 2014
First of all, if we were to rate based on service and staff alone, there are not enough stars to express how wonderful everyone is. Everyone smiles and is friendly and very helpful. Anytime I had a...
First of all, if we were to rate based on service and staff alone, there are not enough stars to express how wonderful everyone is. Everyone smiles and is friendly and very helpful. Anytime I had a question or request from the hotel lobby (Oasis, not Grand) is was handled promptly. We were never left waiting nor disappointed. The premises are very clean. There is constantly something getting scrubbed, swept, or power washed.
We did not stay at the Grand and do not feel like we missed anything. Our room was spectacular. It was BIG with a King bed. We were on the water, which allowed us to have the best views and best sleep ever. The breeze was heavenly. We had a room in the condos where half are privately owned. It was nice and quiet and we heard all kinds of birds and, of course, the water. The rooms were very well cleaned every day. Most of the time the shower had lukewarm water, at best. There was music all day by the pool so I'm glad our room didn't face it. There were no screens in the windows but as it turned out, no critters came in our room!
The buffet has a nice selection and the food is good. I loved all the soups. As with anywhere in Mexico, know what to avoid. The Mexican restaurant and the Happy Chicken were good too.
We took a bus to go to convenience stores to pick up crackers and sodas and other drinks. Akumal is about 5 min away for 10 pesos. Tulum is about 20 min for 25 pesos or 2USD. Both have restaurants and food stores.
The ATM in the hotel only dispenses US$. If you'd like to exchange for pesos, the service is available in the lobby of the Grand, but half the time they weren't able to do it. Internet available for a fee. But we actually liked getting away from it.
Lastly, Akumal Dive Shop also has staff , boat and equipment available right at the hotel. This was very convenient because you could benefit from a truly professional dive company without have to leave the resort. If you call before arriving at the resort, be sure you are booking with Akumal DS, and not with the dive center that was formerly there!
All in all, our stay was great. We benefited a lot from the dive shop, liked being close to Tulum, the beach has AMAZING snorkling, and our room was the best.
There were some less significant reasons why I could not give this resort a 5.
From the looks of Casa Club I would never stay there! But I didn't so I will not comment about it in this review.
Of all my trips, this was the worst
Amanda S, Calgary, Canada
Sun Nov 16 15:01:49 EST 2014
The beach is beautiful. Nice and clean, as were the pools. If you like the pools more, the casa club was totally empty the whole week so you had it to yourself. The staff (waiters...
The beach is beautiful. Nice and clean, as were the pools. If you like the pools more, the casa club was totally empty the whole week so you had it to yourself. The staff (waiters, maids, cart drivers, servers, etc) are nice, and pleasant to deal with :) The Mexican and Mediterranean À la Cartes were great!!!!! Eat at them as much as you can!!!
THE BAD & THE UGLY
~ A very QUIET resort. Not at all the "party resort" we were told it would be. Their tag line is "Oasis Tulum, The Calm Resort"
~ When we booked we were told that it was a 45 minute ride from the airport. This was NOT true. As the shuttle has to drop people off at other resorts before ours, it was a 2 HOUR travel time from the airport.
~Misleading ~ pictures on line are of the GRANDE Oasis Tulum. NOT Oasis Tulum or ?Casa Club?.
*****DO NOT BOOK "SUPERIOR FUN ROOMS" or "Casa Club" rooms*****
~ A sewer smell up by the Casa Club all the time. Most rooms don't have balconies, so your swimsuits or any wet clothes won't fully dry.
~ When we checked in at the front desk we were informed that we were in a room with only a king size bed.
As two single, straight, girls the ONLY accommodation request we make when booking our vacations is that we get TWO beds. We were then informed that they would not change our room. We had booked the, ?superior fun room? being told that we could get 2 double beds. When we asked to get two double beds we were told that they would not switch us ?because this is what we paid for? and that the room we booked ONLY came with a king bed. Please note that had we been told that this room only has one bed, we would have paid for another room that had 2 beds! We were told to talk to the sunwing rep on resort Tuesday October 28th, 2014 during our welcome presentation. When we brought this up he told us to come back at 12:30 to see what we could do. We went back at 12:30 and he told us that they still would not switch our rooms but to come back at 2:30 to see (please note that the hotel was the emptiest I have ever seen a resort even for a low season). I told him that we did not want to wait until 2:30 as we have already missed our morning waiting for him. Finally the next day at about noon we got our rooms changed. (two days of our trip basically wasted on travel and waiting)
My friend had to sign a paper for the upgrade to the room, it stated the room title they had us under was a ?Jungle room? NOT a ?superior fun room?. It also said that she would not come back and sue the resort.
The second room was better as it was a big upgrade from what we had, however it STILL was NOT what the pictures on line had shown. And there was mold in the bathroom shower window, and a lip in the floor that we covered with one of the blankets from the closet so that we would not trip and break a toe on it.
There were also a lot of cockroaches. I have NEVER SEEN one in any other resort let alone have one crawl on my feet as I did at this resort! (and i am not just talking on ground level rooms!)
Rooms in the "casa club" area are also about a 5-10 minute walk from anything else. (restaurants, beach, etc) but they do have golf carts that will take you back and forth.
~ I have NEVER stayed at a resort that had a ?sister? resort on the same property or close to the property, where you could NOT ?stay at one, play at all?
With this resort we were told that if we wanted to eat at the Grande Oasis Tulum, we would have to pay extra. The food at the buffet was very repetitive, and bland. On par with what I would expect from a 3 star CUBAN resort. NOT what you should get at a Mexican resort that says it is 4 stars.
~ The only ?souvenir? shop on the resorts that was open was highly overpriced (127 pesos for a pack of smokes), and did not even sell beverages. Since the resort basically closed down at 10:00pm there should be a place that sells bottles of pop, juice, etc so that those who don?t want to go to bed early can still enjoy some non alcoholic drinks in the rooms. When we asked about the store on the Grande Oasis part (which had beverage coolers in it), we were told it was closed for the season.
~ The sunwing rep was not at all helpful and ONLY pushed activities that were excursions (which were more expensive when booking through the resort). I had wanted to go into the actual town of Tulum to do some site seeing, and because I like to leave the resorts, plus we thought we would go early to the ruins there. When I asked the rep (I Believe his name was Raphael) how long it would take to get into the town of Tulum his reply was. ?Don?t go to Tulum. There is nothing there for you. Go to the ruins in Coba?. I know that they want to promote excursions; however this is not how you handle customer service. When a client knows what they want already you should be willing to help them no matter what. Save your money and do what we did, take a taxi or the collectivo, and go do what you want yourself if you can. Most of the time you will get into the "attraction" for less money than if you book the "excursion", AND you can do it how you like. Not having to listen to a tour guide.
Oasis Tulum was not worth the almost $1200.00 per person we spent.
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Recommended for Family VacationsTwo kids 12 and under Stay, Play and Eat FREE with two Adults. Valid for travel 1/5/2014 - 12/23/2014.
APPLE RATINGS: Exceptional Standard of Service &
First Class; First
Class; Comfortable; Modest
Superior to other hotels with the same rating; Superior to other hotels with the same rating
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