Exceptional Values! Honeymooners: Bottle of sparkling wine, fruit basket, honeymoon dinner with a bottle of house wine, and room upgrade (based on availability, min. 5 night stay). Family: Two kids ages 12 and under stay, play, and eat free.
Relax in the natural beauty of Mexico's Riviera Maya. Oasis Tulum is located on one of the most beautiful beaches in the Mexican Caribbean, only ten miles from the city of Tulum. Enjoy the scenery and soothing serenity that go along with an unforgettable, all-inclusive vacation for the entire family.
Nestled in a tropical jungle, Oasis Tulum offers adults and kids countless ways to have fun. Sunbathe on the white-sand beach or go snorkeling and scuba diving at one of the most incredible coral reefs in the world. Take a dip in a pool or head to the world-class spa to sweat it out in the Temazcal (Mayan sauna). Oasis Tulum has two tennis courts, a multi-purpose court, and a gym to keep you fit. Guests also have access to a driving range and putting green (an 18-hole golf course is located next door), fishing, and a scuba center.
Oasis Tulum has nine restaurants and nine bars. Dining options include an international buffet, along with Mexican, Italian, and Asian eateries. The indoor and outdoor bars serve refreshing drinks. At night, relax in comfortable accommodations featuring air-conditioning, cable TV, a hair dryer, and extra amenities.
This property features an excellent location in Akumal, close to Tulum and Xel-Ha. Cancun Airport is60 miles north, downtown Cancun is 75 miles away.
Disco / Nightclub
Laundry / Dry Cleaning Service
Physician on Call
Number of Pools: 3
Outdoor Pools: 3
There are three swimming pools and two beachfront jacuzzis. Poolside bar.
Puerto Aventuras Golf Club
The Puerto Aventuras Golf Club features a 3,255 yard course designed by Tomas Dehmann. Guests of the hotel receive discounted greens fees.
Green Fees: $30 (approx)
Cart Fee: $17 (approx)
Club Rental Fees: $15 (APPROX)
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 1
Court Fee: Complimentary
Raquet Rental Fees: Contact Hotel
Water Sports on Site
Fishing: Additional Charge
Snorkeling: Additional Charge
Paddle Boats: Complimentary
JetSki / Waverunner: Additional Charge
Other Sports Available
Other Sports: Beach Volleyball, Pedal Boats. New Pitch and Putt course.
Health Club / Spa
Sauna: Additional Charge
Facials: Additional Charge
Oasis Tulum is a magnificent tropical beach resort tucked away in the beautiful and secluded oceanfront community of Akumal. This resort features a Mexican-regional style of architecture and a relaxing atmosphere.
The coral reef directly in front of the hotel provides a wonderful site for snorkeling, and the hotel offers unlimited domestic drinks, nightly entertainment, four swimming pools two beachfront whirlpools and two tennis courts.
Beach: Oasis Tulum is on 700 meters of white sandy beach on Akumal Bay. This is considered one of the best beach areas of the Mexican Caribbean.
Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 356
Year Opened: 1986
Room safes have a per day fee. **No Spring breakers**.Must be at least 18 years old. A swimsuit cover up or t-shirt and proper foot wear in all restaurants. Nice casual dress required for dinner bermuda shorts are permitted.
Spacious guest room with terrace or balcony featuring beautiful views of the lush gardens or pool. One king bed or two double beds and private bath with amenities.
1 King Bed or 2 Double Beds
Other Amenities -
Balcony or Terrace
Oversized guest room located directly on the white sands of the Caribbean Sea. One king bed or two double beds and private bath with amenities.
1 King Bed or 2 Double Beds
Other Amenities -
There is a per day fee for use of the room safe.
Oasis Tulum features 1 meal plan options:
All Meals, Drinks & Tips
There are 6 Restaurants at Oasis Tulum:
A casual restaurant open for buffet breakfast (7am to 10:30pm), a la carte or buffet lunch (12:30pm to 3:30pm), buffet dinner (6:30pm to 10:30pm) & snacks (11am to 10pm).
Snack La Terraza -
Snacks and sandwiches for in-between meals or light snacks. Service (12:00-10:00).
Sushi Beach Bar -
Asian flavors in a Caribbean atmosphere. Open from 12pm to 8pm.
Asian specialties offering fresh fish and seafood, dinner (7:00-10:30).
Sarape Restaurant -
Mexican & International Specialties, ala carte. Some menu items (i.e. Lobster) require an additional charge. Open for lunch (1pm to 4:30pm) and dinner (7pm to 10pm).
Dos Lunas -
Italian a la carte with flavors of the Caribbean. Open for lunch (1pm to 4pm) and dinner (7pm to 10pm).
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Numerous activities, guests can explore fabulous Mayan ruins and take walking tours of the jungle.
Nightly Activities & Entertainment:
Live nightly entertainment
Supervised child care/activities.
Babysitting Fee: $8.00 per hr
Advance Notice for Babysitting: 24 Hours
Vacations Customer Satisfaction Score
24 past Apple Vacationers would recommend Oasis Tulum to their friends and family
We would like to mention the amazing staff at Oasis Tulum, especially Manuel (concierge). Helpful, knowledgeable & friendly! Other favs included Fernando, Pedro, Memo, Estrella, Bautista, Nick...
We would like to mention the amazing staff at Oasis Tulum, especially Manuel (concierge). Helpful, knowledgeable & friendly! Other favs included Fernando, Pedro, Memo, Estrella, Bautista, Nick.... & many more. Visit this resort!!
Minor hiccup, but an excellent holiday!
John M, Toronto, Canada
Mon Apr 20 13:50:14 EDT 2015
Upon arriving to the Oasis Tulum we were given a big surprise! We had paid for and reserved a room close to the ocean, but when we got to our room we found that we were far from the beach. We booked...
Upon arriving to the Oasis Tulum we were given a big surprise! We had paid for and reserved a room close to the ocean, but when we got to our room we found that we were far from the beach. We booked through Sunwing, the rep was never there so resolving issues was impossible.
We were attended by Manuel (concierge at the Casa Club). We would like to say a big thank you to him, he is professional, always with a big smile and very helpful. Thanks to him we got the room we had paid for, which was amazing! This was our very first time in Mexico! Manuel recommended some places to visit including Xel Ha and some of the cenotes,. This part of the world is just incredible. So thank you Manuel for al your hard work and professionalism.
The staff I'm general at his hotel are outstanding, especially the bar and waiter staff at the sushi restaurant. All of the entertainment staff were great fun and always made our days by the pool great!
We will definitely return to this hotel, just this time we will book directly with the hotel and note with an travel agency.
We would not return to Oasis Tulum.
Bpendley, Nashville, Tennessee
Fri Apr 17 14:56:41 EDT 2015
With all the options on the Riviera Maya, I would not recommend Oasis Tulum.
First, lots of construction, and one evening, loud hammering began at 10 PM, which was vibrating thought out the entire...
With all the options on the Riviera Maya, I would not recommend Oasis Tulum.
First, lots of construction, and one evening, loud hammering began at 10 PM, which was vibrating thought out the entire building. Power was out for an extended time one day. I think this is all a result of a storm surge, but they don't seem to be managing the construction very well.
They make it very difficult for dinner reservations at the ala carte restaurants, only offering 3 times, and that was just to limit you in getting in. Even with plenty of empty tables, they would not serve you without a reservation. Who wants to dine a 6 pm while on vacation?
The "free kayaks" at the beach were not useable all week, because the red flags were out, but you could rent a paddle board , which is much trickier. Again, just another ruse to limit you.
Rooms were average, but the AC was not up to the task of adequate cooling, so it was very "sticky" all week.
The wait staff was friendly and efficient , but understaffed most of the time.
As others have noted, the front desk and concierge bordered on comical.
There are a lot of tours that pass through here, and it seems to be geared more to that clientele.
We love the area, Xel Ha, Yal Ku,Akumal and the cenotes, and we will come back to the Riviera Maya, but will choose another resort when we do.
It was ok....nice area, but this wouldn't be my first choice for resort....
Tiffany A, Laurel, Maryland
Tue Apr 14 18:25:54 EDT 2015
This was a trip with two friends of mine, fellow teachers, for spring break. We booked using CheapCaribbean.com, which I have used often and thoroughly enjoy the deals on that site, and flew an odd...
This was a trip with two friends of mine, fellow teachers, for spring break. We booked using CheapCaribbean.com, which I have used often and thoroughly enjoy the deals on that site, and flew an odd path through Canada. So, we went from DC to Toronto, and then to Mexico?lol. It was a good deal though.
Side note: Whoever was piloting the Air Canada flight flying into Cancun that day must have been new and/or practicing, because that was the scariest landing ever!
Ok, so much of my review is similar to the other reviews of this resort.
The people were very nice, friendly, smiling?buuutttt they are short staffed. Often there was no one at the front desk or someone there, but playing the role of multiple people and gong back and forth between the desks.
When we arrived we were given a room that only had one bed, even though there were three of us and our reservation had two queens. After informing them of this, there was wait time, and then we were given another room with one bed, still, and an envelope and champagne welcome for some other guest! Soooo, guess that guest probably had some issues when they finally arrived. We called about the bed, we still only had one, and housekeeping came up and brought another bed to set up in the room?ummm, ok, that worked?.I did wish I had not seen the mattress though, yikes.
The beach was pretty to look at, but had a lot of seaweed, not a lot of seating or coverage, and tended to get crowded, or at least appeared crowded as guest would put towels on a nice shady chair and then leave for hours?.
The resort was definitely family friendly. There were kids everywhere. It was relaxing at points, but this wouldn?t be a place I would recommend if you are looking to party or even have excitement, catering to adult interaction, on the resort. It seemed like the kids highly enjoyed it though.
The pool bar was nice and Mario the bartender was GREAT!
Housekeeping was nice and always brought up hot towels.
The Mariachi Band in the Mexican restaurant was awesome!
Do the excursion to Tulum and Xel-ha! Good times!
Yvone52, Toronto, Canada
Tue Apr 14 10:35:11 EDT 2015
I want to start by saying if you can travel to this lovely piece of paradise try not to go by Sunwing tours. I have travelled with this tour group many times but have to be honest in saying the...
I want to start by saying if you can travel to this lovely piece of paradise try not to go by Sunwing tours. I have travelled with this tour group many times but have to be honest in saying the service is declining.... but the sunwing reps in Mexico were awesome!!!! Thanks to Stephanie who tried to do everything in her power to help me out with a situation!!!
My husband and I travel with our best friends, two other couples and we are not a very picky group, but when you book a superior room then given a "closet" size room without an explanation that's a little hard to take SUNWING!!!!! Travel agents don't don't tell you when you are booking that the Superior room is in the "Fun Room" section which is in a different section of the resort and away from the main area and the small beach. Just a warning to read all the information on the tour group's website and ask questions before booking.
The hotel it self was good, food was amazing, hotel stuff was outstanding, and the activities team was the best I have ever seen at a resort...Miguel with his great sense of humor and wonderful distinctive laugh, Josh with his caring and funny personality, and of course the rest of the awesome team, Mayra, Nidia, DJ Luis and sweet Dulce! A big thank you the Chef and our waiter Concepcion at the snack bar in the Sports Bar in the Funroom section.
I highly recommend the excursions a great package at a get value ... 2 hours of touring the Tulum Ruins, a trek through the jungle and snorkelling in the beautiful fresh water caves as well as zip lining through the amazing jungle and lunch! If you can, ask for Jonathan aka JJ to be your tour guide...he loves his job and cares for his group ... his dedication and passion as well as his wonderful sense of humor made our excertion the best ever! Thank you JJ!
My husband and I travel with our best friends, two other couples. We had a nice vacation but beware...the section called the fun room section is away from the main area of the activities and the beach.
comments and opinions on this Ratings and Reviews section of our website
are the views and opinions of TripAdvisor members and Apple
Vacations.passengers. They are providied 'as is' and we accept no
responsibility for any loss, injury, inconvenience or other damage
resulting from this information. You should verify critical information
(for example passports and visas, and customs) with the relevant
authorities, and review our Fair Trade Contract and Things To Know
Before You Go (including our Health and Safety Tips For Travelers)
before you travel.
Recommended for Family VacationsTwo kids 12 and under stay, play, and eat free.
APPLE RATINGS: Exceptional Standard of Service &
First Class; First
Class; Comfortable; Modest
Superior to other hotels with the same rating; Superior to other hotels with the same rating
Follow us for travel tips & great vacation package deals
*Unless otherwise noted, fares include ROUNDTRIP AIRFARE via U.S. certified air carrier, hotel transfers, hotel tax, resort baggage handling, fuel surcharges and all pre-collected U.S. and foreign taxes and fees including September 11th Security Fee. More details
Apple Vacations specializes in vacations to top destinations like Cancun, Punta Cana, the Bahamas, Costa Rica, Panama, Hawaii, and many others in the Caribbean and Mexico. Enjoy the convenience of one-stop shopping. Your Apple Vacation includes your flight, hotel, and transfers -- or choose an all-inclusive resort where even your meals, drinks, and more are included -- and all for one, affordable price. Whether you?re looking for a cheap flight or all-inclusive vacation, luxury vacation, family vacation, honeymoon package, last-minute vacation, golf vacation, or group travel deal, make Apple Vacations your first stop. Learn more about the Apple Advantage >