Exceptional Values! Honeymooners: Bottle of sparkling wine, fruit basket, honeymoon dinner with a bottle of house wine, and room upgrade (based on availability, min. 5 night stay). Family: Two kids ages 12 and under stay, play, and eat free.
Relax in the natural beauty of Mexico's Riviera Maya. Oasis Tulum is located on one of the most beautiful beaches in the Mexican Caribbean, only ten miles from the city of Tulum. Enjoy the scenery and soothing serenity that go along with an unforgettable, all-inclusive vacation for the entire family.
Nestled in a tropical jungle, Oasis Tulum offers adults and kids countless ways to have fun. Sunbathe on the white-sand beach or go snorkeling and scuba diving at one of the most incredible coral reefs in the world. Take a dip in a pool or head to the world-class spa to sweat it out in the Temazcal (Mayan sauna). Oasis Tulum has two tennis courts, a multi-purpose court, and a gym to keep you fit. Guests also have access to a driving range and putting green (an 18-hole golf course is located next door), fishing, and a scuba center.
Oasis Tulum has nine restaurants and nine bars. Dining options include an international buffet, along with Mexican, Italian, and Asian eateries. The indoor and outdoor bars serve refreshing drinks. At night, relax in comfortable accommodations featuring air-conditioning, cable TV, a hair dryer, and extra amenities.
This property features an excellent location in Akumal, close to Tulum and Xel-Ha. Cancun Airport is60 miles north, downtown Cancun is 75 miles away.
Disco / Nightclub
Laundry / Dry Cleaning Service
Physician on Call
Number of Pools: 3
Outdoor Pools: 3
There are three swimming pools and two beachfront jacuzzis. Poolside bar.
Puerto Aventuras Golf Club
The Puerto Aventuras Golf Club features a 3,255 yard course designed by Tomas Dehmann. Guests of the hotel receive discounted greens fees.
Green Fees: $30 (approx)
Cart Fee: $17 (approx)
Club Rental Fees: $15 (APPROX)
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 1
Court Fee: Complimentary
Raquet Rental Fees: Contact Hotel
Water Sports on Site
Fishing: Additional Charge
Snorkeling: Additional Charge
Paddle Boats: Complimentary
JetSki / Waverunner: Additional Charge
Other Sports Available
Other Sports: Beach Volleyball, Pedal Boats. New Pitch and Putt course.
Health Club / Spa
Sauna: Additional Charge
Facials: Additional Charge
Oasis Tulum is a magnificent tropical beach resort tucked away in the beautiful and secluded oceanfront community of Akumal. This resort features a Mexican-regional style of architecture and a relaxing atmosphere.
The coral reef directly in front of the hotel provides a wonderful site for snorkeling, and the hotel offers unlimited domestic drinks, nightly entertainment, four swimming pools two beachfront whirlpools and two tennis courts.
Beach: Oasis Tulum is on 700 meters of white sandy beach on Akumal Bay. This is considered one of the best beach areas of the Mexican Caribbean.
Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 356
Year Opened: 1986
Room safes have a per day fee. **No Spring breakers**.Must be at least 18 years old. A swimsuit cover up or t-shirt and proper foot wear in all restaurants. Nice casual dress required for dinner bermuda shorts are permitted.
Oversized guest room located directly on the white sands of the Caribbean Sea. One king bed or two double beds and private bath with amenities.
1 King Bed or 2 Double Beds
Other Amenities -
Spacious guest room with terrace or balcony featuring beautiful views of the lush gardens or pool. One king bed or two double beds and private bath with amenities.
1 King Bed or 2 Double Beds
Other Amenities -
Balcony or Terrace
There is a per day fee for use of the room safe.
Oasis Tulum features 1 meal plan options:
All Meals, Drinks & Tips
There are 6 Restaurants at Oasis Tulum:
Asian specialties offering fresh fish and seafood, dinner (7:00-10:30).
Sarape Restaurant -
Mexican & International Specialties, ala carte. Some menu items (i.e. Lobster) require an additional charge. Open for lunch (1pm to 4:30pm) and dinner (7pm to 10pm).
Dos Lunas -
Italian a la carte with flavors of the Caribbean. Open for lunch (1pm to 4pm) and dinner (7pm to 10pm).
A casual restaurant open for buffet breakfast (7am to 10:30pm), a la carte or buffet lunch (12:30pm to 3:30pm), buffet dinner (6:30pm to 10:30pm) & snacks (11am to 10pm).
Snack La Terraza -
Snacks and sandwiches for in-between meals or light snacks. Service (12:00-10:00).
Sushi Beach Bar -
Asian flavors in a Caribbean atmosphere. Open from 12pm to 8pm.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Numerous activities, guests can explore fabulous Mayan ruins and take walking tours of the jungle.
Nightly Activities & Entertainment:
Live nightly entertainment
Supervised child care/activities.
Babysitting Fee: $8.00 per hr
Advance Notice for Babysitting: 24 Hours
Vacations Customer Satisfaction Score
24 past Apple Vacationers would recommend Oasis Tulum to their friends and family
this wasn't my first time visiting the Riviera Maya. i begged my friends to come to Mexico with me after having the time of my life on a family trip at a nearby resort about a year ago. after...
this wasn't my first time visiting the Riviera Maya. i begged my friends to come to Mexico with me after having the time of my life on a family trip at a nearby resort about a year ago. after listening to me speak volumes about my first experience for an entire year, we were all pretty stoked when we booked our vacation pretty inexpensively. we triple checked that our hotel was all inclusive. it seemed too good to be true.
we should've known we would get what we paid for. we didn't realize that the first time we caught a glimpse of the mexican sun (at the airport), would also be the last time during our stay.
we were pretty annoyed that it was already raining when our transfer arrived at the hotel. we ran inside, but turns out it was raining inside as well. the ceilings and windows were leaking everywhere and the staff spent their days using the pool towels in an attempt to keep things dry-ish. the shower curtain rod in our bathroom kept falling, so our bathroom was flooded as well. honestly i don't think i was dry for a single moment of the trip.
during check in, the lady at the front desk was not very friendly. she slapped some orange bracelets on our wrists, which we would soon come to find out deemed us as the peasants of the resort. my friends and i were close to a mental breakdown within an hour of our arrival at the hotel because we couldn't find a single restaurant that would serve us lowly orange-banded peasants. we did end up finding places to eat, but it was still a huge annoyance. if you don't want any restrictions, be sure to book at the "Grand Oasis Tulum."
Honestly, if the weather were better, we wouldn't have noticed the fact that everything leaked. I still wouldn't consider it better than the other hotel I stayed at, but it wouldn't have seemed as bad.
BUT. The people that work at this resort were the saving grace of my vacation. If it weren't for the friendly staff (minus the front desk check in lady), I would write off this resort completely. The entertainment staff really showed my friends and me a good time. Aaron Carrillo befriended my friends and I on our first day at the resort, and told us all about the fun activities the entertainment staff had planned. The dance parties the staff put on after the nightly shows were very fun. I only wish I could dance as well as Aaron. He put up with me and my 2 left feet and successfully taught me how to dance the bachata. We met Lupita later on in the week during a game of pool volleyball. She's awesome too. We had some nice conversations and she gave me a lot of great advice. On the last night of my stay I met Salvador, and we hit it off immediately. I only regret not meeting him earlier during my vacation. Real cool guy. All of the entertainment staff is very friendly, speaks English very well, are great dancers, and love to have fun.
Im also very grateful for Carlos the bartender. His smile always brightened up the cloudy days and he always knew just the right kind of drink I would like.
If you need something done customer-service-wise, Luis Garcia will take care of you. He knows whats up. So although I don't miss the resort, I miss the awesome people that worked on it.
For the price I paid, I really can't complain. It wasn't the Oasis Tulum's fault that the weather consisted of leftover-hurricane from the north of us. Just be sure to book the Grand Oasis Tulum. And give the staff my love.
"All-inclusive" or "Some things-inclusive"? Decent place, a few great people, but overall would spend money elsewhere.
Mon Jun 29 19:04:35 EDT 2015
Arrived at the Oasis Tulum, attempted to check-in, but desk person needed to see a printout of our confirmation number, even though he had us in his system and we had our passports, etc. I didn't...
Arrived at the Oasis Tulum, attempted to check-in, but desk person needed to see a printout of our confirmation number, even though he had us in his system and we had our passports, etc. I didn't have a printout, so he pointed across the lobby to a PC and asked me to look it up and to print it out using their printer and to come back when I was done. (How's that for a great first impression?). Ever try to navigate the internet using a language foreign to you? It's fun. Anyway, got that figured out. Then he says we've been upgraded to the Grand Oasis across the parking lot, sounds great! No one was around to help us with our luggage, so all of us had to drag it across the way to the other building. No biggie, but just different than most places. Got to the desk, the lady says to go back to the regular Oasis, that we don't have a reservation at the Grand Oasis, but we told her the other guy "upgraded" us. No luck, had to go drag our luggage back to the other building. Talk to the guy, he says he will take care of it and to come back in a couple hours. Luckily we had other family staying in the condos next to the Oasis, so we stored our luggage there while we waited. Long story short, got checked in at the Grand Oasis and rooms were nice. The small refrigerators had 2 bottles of water, 2 beers, and a few sodas. It was so hot, I would've rather they provided 4-6 bottles of water. Next, tried to connect to the wifi, but found out it's not included in the "all-inclusive" -- it's $10/day or $30/week. We were there for a little over a week and the internet was out a total of 4 days. I complained and was told they would get us a partial credit, which I agreed to, but the charges are still on my credit card. Also, if you want to use the in-room safe to put your valuables in, there's an up-charge for that, too (Huh??). On to food... restaurants were average. Were told we could go to "these restaurants, but not these restaurants"... so even though we were "upgraded" to the Grand Oasis, we didn't get to go the the restaurants associated with the Grand Oasis, had to eat that the "regular" Oasis restaurants. We found the Buffet each morning to be VERY good (but no guacamole, really?). The lady that made our omelets each day was wonderful and she made awesome omelets. You should tip her - great lady. Went to get drinks at the bar in the lobby, asked for a Crown and Ginger Ale, and was told, "you can't have any of the liquors on this shelf, only the liquors on this bottom shelf" -- again a "Grand" vs "Regular" Oasis thing. The pools were very nice. The Spa was fantastic and I had the best massage of my life, and tipped the person generously (very well deserved). The bartenders at the pools were friendly some days and less-so others. Look for Carlos, he's a fun bartender and great to chat with. But every day the mixed drinks were pretty weak, and like most all-inclusives, come in a small cup-- seriously, you have to drink about 6 of them to just start getting a small buzz. Carlos made some very colorful, fun and creative shots for us and they were great, so that made up for the weak drinks. Still, I switched to beer about halfway through the stay, since there's no "splashing" of alcohol involved -- it's consistent. Lastly, I want to comment on Noali Gomez in the "Coffee & Me" cafe -- she was one of the best parts of our stay. Genuinely friendly and warm, we started every day with her and she smiled and was so kind. Tip her generously, she has a heart of gold. So to sum it up, not really an "all-inclusive" resort. Keep in mind we had stayed at the Sun Palace earlier this year, and that was an "all-inclusive" (included wifi, room-safe, all restaurants, all drinks, etc.) -- and that was our first experience with an all-inclusive so we thought this would be the same. Hey, a little older, a little wiser, right? No biggie.
Fri Jun 19 12:11:39 EDT 2015
Stuff great, beach spectacular, food awesome, beautiful quiet hotel. Make sure when booking with the travel agent to specify where are you staying, as the garden fun rooms are far to all the...
Stuff great, beach spectacular, food awesome, beautiful quiet hotel. Make sure when booking with the travel agent to specify where are you staying, as the garden fun rooms are far to all the facilities and it's also hard to change it after you get to the hotel cost more!!!
Nice Hotel but a little pricy
Mon Jun 15 03:25:44 EDT 2015
Its an all inclusive hotel, it means your freedom will be kind of tied down by the hotel, as all drinks, food, snacks etc. are all free at hotel ( as long as you eat in hotel). So if you are on lazy...
Its an all inclusive hotel, it means your freedom will be kind of tied down by the hotel, as all drinks, food, snacks etc. are all free at hotel ( as long as you eat in hotel). So if you are on lazy trip, you just want Sun beach, and water sports, it will be great. Otherwise, there are lots of nearby attractions that one must go visit once you are there. Location of the hotel is great for all the interesting places, such as Mayan's Ruins, Cenotes, nearby nice beaches, and town, as well as shopping areas.
Oasis Group got lots hotel & resort in Cancun area, I have been in two, by far I still prefer this one. And if you are their guest of one hotel or resort, you are able to go free breakfast lunch or dinner at others. Make sure you got hotel proof or confirmation before you visit other Oasis group.
Room are clean, pools are all nice, including the beaches. But no wifi, that is kind of unexpected. You need to pay for wifi, but I think its because the pricing catagory, depends on your room rate. Maybe higher rate you paid for room may include wifi. But anyway, there are one PC at lobby which you can excess and in touch with outside world is free, sometimes may need to line up to use.
Overall impression of the hotel is good, its only what price you pay for each room is consider value for money. I would discount 25% of the best price quoted as value for money.
Sat Jun 13 17:21:32 EDT 2015
We had never stayed at an all inclusive but i did my investigating since it was our anniversary trip and we werent all about night life. Our overall experience was good. Service was good, food was...
We had never stayed at an all inclusive but i did my investigating since it was our anniversary trip and we werent all about night life. Our overall experience was good. Service was good, food was good, rooms are okay, but i do believe they were a bit understaffed and not knowledgeable in the areas.One morning i went to the cafe and asked for an iced coffee and they gave me a hot vanilla coffee, when i told the gentlemen i have prdered this the past two days and his reaponse was even though it says ice coffee its axtually warm. I was a bit frustrated but i could tell he usually didnt work this area and have much knowledge of it. I did read there was a grand part and just the oasis part we stayed in the oasis. In all honesty ibdont feel theres a major difference beside the fact of the food you get to eat. If your going as a couple on a get away this is perfect. They had shows everynight that were entertaining and although i feel the staff tried to hype the guests up it was the same guests that made it boring at times. I can only imagine the reviews the staff would give of their guests. The premises is quiet and calm. The beach is beautiful water is so clear. Theres a rocky reef but nothing out of the norm. We had the same cleaning lady the days we were there and she was attentive and even when we didnt notice problems she said she would get it taken care of. The pool area was clean and fun. I reccommend oasis tulum even with the fact that they were renovating many areas and were understaffed. My overall experience was pleasant and inwould staybthere again.
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Recommended for Family VacationsTwo kids 12 and under stay, play, and eat free.
APPLE RATINGS: Exceptional Standard of Service &
First Class; First
Class; Comfortable; Modest
Superior to other hotels with the same rating; Superior to other hotels with the same rating
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*Unless otherwise noted, fares include ROUNDTRIP AIRFARE via U.S. certified air carrier, hotel transfers (in Mexico and the Caribbean), hotel tax, resort baggage handling, fuel surcharges and all pre-collected U.S. and foreign taxes and fees including September 11th Security Fee. Packages in Turks and Caicos or San Juan, Puerto Rico do not include airport transfers. Packages flying into Cancun but staying in Cozumel require supplemental ferry transfers at an additional cost. More details
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