Exceptional Values! Honeymooners: Bottle of sparkling wine, fruit basket, honeymoon dinner with a bottle of house wine, and room upgrade (based on availability, min. 5 night stay). Family: Two kids ages 12 and under stay, play, and eat free.
Relax in the natural beauty of Mexico's Riviera Maya. Oasis Tulum is located on one of the most beautiful beaches in the Mexican Caribbean, only ten miles from the city of Tulum. Enjoy the scenery and soothing serenity that go along with an unforgettable, all-inclusive vacation for the entire family.
Nestled in a tropical jungle, Oasis Tulum offers adults and kids countless ways to have fun. Sunbathe on the white-sand beach or go snorkeling and scuba diving at one of the most incredible coral reefs in the world. Take a dip in a pool or head to the world-class spa to sweat it out in the Temazcal (Mayan sauna). Oasis Tulum has two tennis courts, a multi-purpose court, and a gym to keep you fit. Guests also have access to a driving range and putting green (an 18-hole golf course is located next door), fishing, and a scuba center.
Oasis Tulum has nine restaurants and nine bars. Dining options include an international buffet, along with Mexican, Italian, and Asian eateries. The indoor and outdoor bars serve refreshing drinks. At night, relax in comfortable accommodations featuring air-conditioning, cable TV, a hair dryer, and extra amenities.
This property features an excellent location in Akumal, close to Tulum and Xel-Ha. Cancun Airport is60 miles north, downtown Cancun is 75 miles away.
Disco / Nightclub
Laundry / Dry Cleaning Service
Physician on Call
Number of Pools: 3
Outdoor Pools: 3
There are three swimming pools and two beachfront jacuzzis. Poolside bar.
Puerto Aventuras Golf Club
The Puerto Aventuras Golf Club features a 3,255 yard course designed by Tomas Dehmann. Guests of the hotel receive discounted greens fees.
Green Fees: $30 (approx)
Cart Fee: $17 (approx)
Club Rental Fees: $15 (APPROX)
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 1
Court Fee: Complimentary
Raquet Rental Fees: Contact Hotel
Water Sports on Site
Fishing: Additional Charge
Snorkeling: Additional Charge
Paddle Boats: Complimentary
JetSki / Waverunner: Additional Charge
Other Sports Available
Other Sports: Beach Volleyball, Pedal Boats. New Pitch and Putt course.
Health Club / Spa
Sauna: Additional Charge
Facials: Additional Charge
Oasis Tulum is a magnificent tropical beach resort tucked away in the beautiful and secluded oceanfront community of Akumal. This resort features a Mexican-regional style of architecture and a relaxing atmosphere.
The coral reef directly in front of the hotel provides a wonderful site for snorkeling, and the hotel offers unlimited domestic drinks, nightly entertainment, four swimming pools two beachfront whirlpools and two tennis courts.
Beach: Oasis Tulum is on 700 meters of white sandy beach on Akumal Bay. This is considered one of the best beach areas of the Mexican Caribbean.
Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 356
Year Opened: 1986
Room safes have a per day fee. **No Spring breakers**.Must be at least 18 years old. A swimsuit cover up or t-shirt and proper foot wear in all restaurants. Nice casual dress required for dinner bermuda shorts are permitted.
Oversized guest room located directly on the white sands of the Caribbean Sea. One king bed or two double beds and private bath with amenities.
1 King Bed or 2 Double Beds
Other Amenities -
Spacious guest room with terrace or balcony featuring beautiful views of the lush gardens or pool. One king bed or two double beds and private bath with amenities.
1 King Bed or 2 Double Beds
Other Amenities -
Balcony or Terrace
There is a per day fee for use of the room safe.
Oasis Tulum features 1 meal plan options:
All Meals, Drinks & Tips
There are 6 Restaurants at Oasis Tulum:
Asian specialties offering fresh fish and seafood, dinner (7:00-10:30).
Sarape Restaurant -
Mexican & International Specialties, ala carte. Some menu items (i.e. Lobster) require an additional charge. Open for lunch (1pm to 4:30pm) and dinner (7pm to 10pm).
Dos Lunas -
Italian a la carte with flavors of the Caribbean. Open for lunch (1pm to 4pm) and dinner (7pm to 10pm).
A casual restaurant open for buffet breakfast (7am to 10:30pm), a la carte or buffet lunch (12:30pm to 3:30pm), buffet dinner (6:30pm to 10:30pm) & snacks (11am to 10pm).
Snack La Terraza -
Snacks and sandwiches for in-between meals or light snacks. Service (12:00-10:00).
Sushi Beach Bar -
Asian flavors in a Caribbean atmosphere. Open from 12pm to 8pm.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Numerous activities, guests can explore fabulous Mayan ruins and take walking tours of the jungle.
Nightly Activities & Entertainment:
Live nightly entertainment
Supervised child care/activities.
Babysitting Fee: $8.00 per hr
Advance Notice for Babysitting: 24 Hours
Vacations Customer Satisfaction Score
24 past Apple Vacationers would recommend Oasis Tulum to their friends and family
First of all.....DO NOT travel with Sunwing. This is not a general advisory...just don't. This hotel doesn't like them, because they false advertise what they sell. The rooms through Sunwing are...
First of all.....DO NOT travel with Sunwing. This is not a general advisory...just don't. This hotel doesn't like them, because they false advertise what they sell. The rooms through Sunwing are horrible, the resort does have nice rooms....but Sunwing does not sell those.
Our first two nights were in an almost windowless room that was super tiny and I couldn't breathe because there was no vent. Irlanda the manager, thank God, saved us and upgraded for very little cost to a much better room, only thing the view wasn't that great, but the room was excellent. My only complaint about that room was that after housecleaning we were never left with coffee and our toiletries were kind of thrown on the vanity or in the shower. We left tips and each time we got back they were still there....not too sure what that was about.
I didn't like the food, at all. It was pretty much the same thing every day. There was only one buffet and after a couple days you avoid that place. We have several friends we met on the resort get sick, including both ourselves. I think the shellfish was questionable. The Italian restaurant was ok, I honestly ate better in Cuba at the Barcelo. But the Mexican restaurant there was absolutely amazing. I have to say that was the only place I liked to eat. Everything was cooked excellently.
We went while the seaweed had rampaged the beaches so we couldn't say if they were good or not, but the crew were working so hard, and they didn't use machinery because of the baby turtles hatching. That was awesome, that they do care about the animals and take their lives seriously.
As for the tours that Nexus and Sunwing try to sell you.....they are a complete ripoff. We talked to locals and staff and it was better to rent a car. We had a few staff members point out where to go, what was better to see and then drive. This hotel had an awesome location, your car ride was never over 20 minutes and the advice we got was awesome. The smart car rental was genious. We loved that it was so cheap and the insurance was included. No hidden costs. In Akumal bay, do not pay for the tours, you can literally snorkel out to see the turtles yourself, without paying 80 per couple. I can't remember her name, but the girl from the dive shop was awesome. She gave us great advice on snorkel locations to do on our own. They were all amazing.
Our Sunwing experience.....absolutely horrible. But the staff of Oasis did try to make up for the problems we experienced in our first couple days. I'm sure they lost some on their bottom dollar because of all the frustrated and angry Sunwing customers (there was lots of yelling....every day). Irlanda, thank you so much for the help with the room. If the food didn't make me so sick I might have enjoyed it a little more.
Best cesars in town!!!
Joeline F, Toronto, Canada
Tue Jul 28 22:26:12 EDT 2015
While visiting mexico for the first time I had the pleasure of meeting many really genuinly friendly and helpful staff at the resort. Always being greeted with a big smile and a warm hello. If youre...
While visiting mexico for the first time I had the pleasure of meeting many really genuinly friendly and helpful staff at the resort. Always being greeted with a big smile and a warm hello. If youre fan of cesars like I am, definetly go visit Rafael In the Lobby Bar 2. He makes the best cesars in the whole resort!! Theres lots of swimming and socializing which was really nice. Probably the best thing about the resort was the staff, not only did I get a vaction but Im now fluent in spanish. Highly reccomend this resort for anyone looking for a warm welcome and a unique vacation experience.
Honest review, good and bad
nham514, Edmonton, Canada
Mon Jul 27 15:53:01 EDT 2015
We stayed July 19-July 26th.
Overall hotel: appearance is quite green and colourful actually. They never have air conditioning in restaurants and lobbies so it can get hot and the humidity gets to...
We stayed July 19-July 26th.
Overall hotel: appearance is quite green and colourful actually. They never have air conditioning in restaurants and lobbies so it can get hot and the humidity gets to you.
Rooms/Casa Club: We stayed at the superior fun room (i.e. casa club) which is a 5 min walk, 3 min bike ride (bikes free) or 2 minutes with the golf cart driver. The walk is actually very beautiful. The pictures on sunwing are a bit deceiving. The rooms are very small and not as big as the pictures. The bathroom has a big shower, two sinks, a hair dryer and room service was always good. Casa club has a pool, Mr. Wimpy snack bar, sports bar, pool table, big projector, fussball table, and ping pong. Bars at this hotel close at 11 which I thought was too early!! The staff at the sports bar were amazing! My ONLY complaint about Casa Club is not the distance (I didn't have anything to do so was not in any hurry), but rather the NOISE. You can literally hear footsteps of people walking up and down the stairs or talking as if they were in the room. This really limits privacy.
As being part of Casa Club, you do not have access to anything that has a "G" beside it on the map OR that says "Grand Only" on top of the restaurant. You can access the buffet, mexican, Mediterranean, italian for free, both snack bars "mr. wimpy" and "happy chicken", the Coffee&Me at the "Calm Resort" (not in the lobby) and all bars EXCEPT the swim up bar (which should be labeled as Grand Only!). You have access to all swimming pools...not sure what some people on here are talking about when they say you cant swim in some pools.
Lobby: There is a martini bar in the lobby and Coffee&Me. These are only accessible to Grand people. I did feel like a "second class guest" for the first few days until I got used to where I can go and where I can't. However, it did not make me feel free and welcome (I felt rejected a lot for the first 2-3 days). In the lobby, there are people walking around wearing brown clothing and their name tag says "tour guide" or something like that - STAY AWAY FROM THEM. They will try to get you to come with them by offering you a GIFT (small Tequila bottle) but sucker you into watching a time share presentation and have you meet with someone trying to sell you stuff (person is american or canadian with great english)...very sneaky. When they approached us, we just told them we already got our gift. WASTE of time. Although some people said they got a free WIFI password by attending this with them (WIFI is extra cost - we paid $400 pesos for 5 days for 1 device). When you attend your sunwing meeting, these people in the brown clothes will wait for you (as you identify yourself as being "new" and they will walk with you to collect your gift). Beware. I was really upset that the hotel allows this.
We went on an excursion to Chichen Itza which was very expensive through Nexus tours but it was honestly Excellent. Our guide was great.
Beach: there are a lot of beach chairs but at this time of year the entire coast was covered in seaweed (all hotels had this problem) and they worked hard to remove this seaweed but I could not go swimming.
I would like to tell management of this hotel that they need to learn to treat all guests the same and give equal access. It is not good to make your guests feel like less important than others. Sunwing needs to appropriately represent this hotel - Casa Club is 3 stars, Calm Resort "Garden suites" is 4 stars and Grand is 5 stars. This is not properly advertised and the rooms are very misleading but honestly not horrible. If you are a traveler who has been to some nice places and are expecting amazing service and amazing rooms - you won't get it as Casa Club.
Also information for management: JESUS at the beach bar is one of your best employees. He improvised drinks that were not on the menu, is always laughing and smiling, he is very efficient and he loves talking to guests. Another fantastic employee is Alejandre who is a server (with glasses) during the breakfast and lunch buffet. He is amazing and should be promoted. He is so friendly and efficient, he can do the work of 3 other people. And last were the staff at Mediterranean restaurant who took the time to talk to us, were very friendly and taught us Maya words/sentences. I think one of the names was Cosme but I can not remember the other man's name who is also amazing!
Overall, if you have been in Cuba, this is very close except the bar needs to be open longer and the snack bar too! They should have a late night bar/snack bar.
Entertainment is poor. Beach volleyball is only 30 minutes, tennis and soccer is always empty, and all other entertainment at the beach is for Italians. Night time entertainment is very poor. It is not a place to party.
"Oasis Tulum good value for money"
Sat Jul 25 14:14:58 EDT 2015
There are three sections at this hotel and if your bedroom is at the casa club, you must be aware that you are 5/10 minutes by foot far away from the beach and the restaurants. It can be an...
There are three sections at this hotel and if your bedroom is at the casa club, you must be aware that you are 5/10 minutes by foot far away from the beach and the restaurants. It can be an inconvenient if you appreciate to be close to your bedroom in case you forget something etc..
Everything was clean.The food was excellent, except the italian restaurant which i would not recommend at all..Not able to cook a pizza properly, no sauce, no cheese..the same for pasta..just too bad. The sushi bar however was really excellent, available every day till 5pm.
We had a problem with the air conditionner and had to change our room, stressful and tiring as the problem was recurrent.
The staff was kind, helpful, a special mention for Roberto, thanks for your great job :) Snorkelling was nice and accessible everyday!
The concierge at the casa club can be funny and sometimes very rude, some kind of weird attitude not really pleasant for a guest..If you need information, do not hesitate to ask the same question to several persons as you can get some different kind of versions..
Regarding surrounding activities, you can visit Tulum and playa del carmen by collective bus, only for 60 pesos round trip! But be careful the last one is at 11.00 pm from playa del carmen !!
The beach was nice and clean, but unfortunately all the coast has been invaded by seaweeds, so we could not enjoy the blue lagoons at tulum, akumal, etc..but it is about nature.
This hotel was a good value for money, clean and relaxing, rather for families and couples. Despite some inconvenients, i could enjoy my stay thanks to the nice location of the hotel.
Oasis tulum has 3 sections be warned!
Sarah O, Barrie, Canada
Wed Jul 22 20:56:48 EDT 2015
The grand oasis
Some staff were wonderful....Jesus, Nico, Roberto, Salvador, Luis
Some staff were aweful and made us feel like second class guests! The consierge of the...
The grand oasis
Some staff were wonderful....Jesus, Nico, Roberto, Salvador, Luis
Some staff were aweful and made us feel like second class guests! The consierge of the casa club was the worst and the manger behind the main lobby at check out was very rude.
We booked and paid for a family fun suite, which was to have a separate bedroom and living room with a pull out couch........we never got what we booked!!!
The Mediterranean restaurant was the best place to eat by far!
Will not be returning to this resort again.
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Recommended for Family VacationsTwo kids 12 and under stay, play, and eat free.
APPLE RATINGS: Exceptional Standard of Service &
First Class; First
Class; Comfortable; Modest
Superior to other hotels with the same rating; Superior to other hotels with the same rating
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