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NOW Sapphire Riviera Cancun


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Unlimited-Luxury®   All Inclusive    

Welcome to Now Sapphire Riviera Cancun, a sumptuous Unlimited Luxury® resort of Mayan-inspired architecture. Where oversized suites, gourmet restaurants, and one heavenly spa are yours.

Relax in one of 496 cozy Junior or Preferred Club Suites, handsomely appointed with all the special touches and dream views that make Now Sapphire so enchanting. Upgrade to a Preferred Club suite and enjoy enhanced amenities and services including ocean views, personalized check-in and check-out, an adults-only Preferred Club pool, pool concierge and bar service, and access to the Preferred Club lounge offering refreshments and complimentary computer access, and more!

Take the kids to Now and let 'em loose in the Explorer's Club for kids, ages 3 to 12 years old. Fully staffed and supervised, you'll find everything covered. Starting at 9 a.m. daily and going to 10 p.m., the Explorer's Club is ideal for stimulating young minds and hearts.

The Core Zone Teen's Club allows teenagers 13 through 17 to cut loose and have the time of their lives. Located next to the Explorer's Club, the Core Zone features nightly entertainment, daily activities and a vast array of sports and games. Activities are held for teens to make new friends, connect with those they are with and have an unforgettable time.

Now Sapphire Riviera Cancun has what your discerning palate craves. There are six reservation-free restaurants and five bars and lounges - as always, laid-back attire is the recommendation. Feel like a night out? Enjoy drinks, dinner and live entertainment at select neighboring resorts with Sip, Savor, and See, available from 6 p.m. to 1 a.m. (transportation not included).

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Crystal Award Winner: Best Destination, 2013
Golden Apple Award Winner, 2013

Exceptional Values!
Free Symbolic Weddings: Receive the "Your Moments Wedding Package." Restrictions apply. Additional details may be found here.
Honeymooners: Receive the "Do Not Disturb" Honeymoon package complimentary when booking the minimum required room category for a minimum of 7 nights (restrictions apply).
Golf: One round of complimentary greens fees per person, per day at the Grand Coral Riviera Maya Golf Course. (Valid through December 31, 2015; restrictions apply. Cart is mandatory and extra; additional fees still apply.)
Family: Two kids 12 and under stay, play, and eat free during select dates.
Apple Exclusive: Free non-stop transfers.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property is Rainforest Alliance Verified, sells locally made products in stores, donates goods to local charities, and is a member of Amigos de Sian Ka'an, which works to promote community development and culture.

Find more information about Now Resorts & Spas.

Learn more about Cancun.
HOTEL LOCATION
Located near the quaint fishing town of Puerto Morelos, Mexico, a short 15 minute ride from the Cancun International Airport.
Address: LOTE 10, MAZANA 9
RIVIERA MAYA
QR

MX
Local Phone: 011-52-998-87...
Fax: 52-998-872-8384
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Shopping Mall Nearby (Hotel Zone-15 miles)
Pools
Number of Pools: 4
Outdoor Pools: 4     
Swim-up Bar
Golf: NEARBY
18 holes at Grand Coral Riviera Maya
Holes: 0
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Court Fee: Complimentary
Water Sports on Site
Fishing: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Complimentary
Wind Surf: Additional Charge
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
This oceanfront setting, alongside a collection of pools featuring luxurious Bali beds and ocean front palapas, treats guests to the ultimate in waterfront relaxation, elegance, and tranquility. Beach:
Total Rooms: 496
Year Opened: 2010 Credit Cards: Visa, Master Card
ROOM TYPES
PREF JRS OCEAN FRONT
520 sq. ft., King or 2 doubles, Terrace or balcony w/ ocean front view, Sitting area higher floor, w/sofa, Luxury amenities, Jac on balcony, Internet access ($), Bath w/ tub & shower, MP3 docking station, 32" Cable TV, Preferred Club amenities included.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
JUNIOR SUITE OCEAN FRONT
520 sq. ft., King or 2 doubles, Terrace or balcony , Ocean front, Sitting area with sofa, 32" Cable TV, Mini-bar, Coffee maker, Safe, Ceiling fan, Iron, Hairdryer, Internet access ($), Alarm clock, MP3 docking station, Jacuzzi
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
PREF CLUB JRS TROPICAL
520 sq. ft., King or 2 doubles, Terrace or balcony with garden-view, Sitting area with sofa, Luxury amenities, Internet access ($), Bathroom with tub & shower, MP3 docking station, 32" Cable TV, Preferred Club amenities included.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
JUNIOR SUITE TROPICAL
520 sq. ft., King or 2 doubles, Terrace or balcony with garden-view, Sitting area with sofa, 32" Cable TV, Mini-bar, Coffee maker, Safe, Ceiling fan, Iron, Hairdryer, Internet access ($), Alarm clock, MP3 docking station, Bathroom with tub & shower.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
PREF JRS BEACH FRONT
520 sq. ft., King or 2 doubles, Terrace or balcony w/ beach front view, Sitting area ground floor, w/sofa, Luxury amenities, Jac on balcony, Internet access ($), Bath w/tub & shower, MP3 dock station, 32" Cable TV, Preferred Club amenities included.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
PREF GOV SUITE OCEAN FRONT
990 sq. ft., King bed, Terrace with lanai & ocean front view, Separate living room & dining area, Luxury amenities, Internet access ($), MP3 docking station, 32" Cable TV, Bathroom with tub & shower, Preferred Club amenities included.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe

OTHER INFO
Room Service
DINING
NOW Sapphire Riviera Cancun features 1 meal plan options:
All Meals, Drinks & Tips
There are 6 Restaurants at NOW Sapphire Riviera Cancun:
Cibu - Explore the rich flavors of the Mediterranean. Open for dinner. Open for dinner from 6:00pm to 11:00pm. Dress Code: Casual elegance
Bluewater Grill - Offers some of the very best fine cuts, seafood and fish specialties. Open for lunch and dinner. Dress Code: Casual elegance.
Lemongrass - Taste the best in Asian cuisine that included Teppanyaki tables ansd Sushi Bar. Open for dinner from 6:00pm to 11:00pm. Dress Code: Casual elegance.
Paramour - An elegant, romantic atmosphere offering French cuisine. Open for dinner from 6:00pm to 11:00pm. Dress Code: Casual elegance. This is an Adults only restaurant.
Market Cafe - Specializing in International cuisine, our buffet restaurant has an exciting decor and offers an international menu in a casual atmosphere. Dining area with ocean- view available. Open for breakfast, lunch & dinner. Dress Code: Casual
Fresco - Mexican journey to delectable delights. Open for dinner from 6:00pm to 11:00pm Dress Code: Casual elegance
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Kayaks, Sailing, Water Aerobics, Water Polo, Beach Volleyball, Beach Soccer, Ping-pong, Board Games, Scuba Dive Shop, Yoga, Bars: Splash (pool bar), The Reef (Preferred Club pool bar), The Sandbar (Preferred Club beach bar).
Nightly Activities & Entertainment:
Movies (on the beach), Bars: Moments (lobby bar), Eclipse Night Club, Theater
CHILDREN'S PROGRAMS
The Explorer's Club for kids offers fully-supervised children's program with arts & crafts, games, weekly camp out adventure, big screen & movies on the beach, Daily activities open from 9:00am to 10:00pm. Teens Club-Video games, X-Box, Pool table, etc.
Applicable Ages: 3 to 12 years old
Program Fees: Complimentary

Babysitting has an hourly fee plus an additional charge for taxicab if the babysitter needs to come to the hotel or stay after 8:00 p.m.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
6590 Recommend
6590 past Apple Vacationers would recommend NOW Sapphire Riviera Cancun to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 4586 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Wonderful Resort, but....
Traveler3591, Amesbury, Massachusetts
Thu Feb 04 09:35:42 EST 2016
We just came back from this wonderful resort. We were a group of 14. This was our second visit, the first in 2013. The grounds and beach are beautiful and the rooms are spacious and very comfortable. Both mostly wheelchair friendly. The first time we paid for the Preferred Club amenities, which were great: Buildings closest to the water, beach huts reserved, dinner together at the restaurants. This time, even though paying for the Preferred Club, we were all in the back buildings, they didn't reserve beach huts any more and would not accommodate us to have dinner together. One night there were only four people in Cibu restaurant, but they still wouldn't put tables together unless we BOUGHT bottles of wine. Management is obviously leaning on the restaurant staff to make even more money from the guests. This is a great resort, overall the people are friendly and helpful, just do not pay extra for the Preferred Club. It is absolutely not worth it. The only perks seem to be check-in/check-out in the Preferred Lounge, which was no big deal and the Preferred pool, which was secluded with no ocean view. Beware, while staying in a back building, I was bitten quite a lot by mosquitoes, for the first time ever in Mexico. More>

Beautiful
Saskmama, Prince Albert, Canada
Thu Feb 04 08:40:48 EST 2016
The staff and property were amazing. Unfortunately on my 1st full day I slipped in my room and broke my ankle. I was in bare feet and spilled some water on the marble floor. The staff were very accommodating and helpful. The only negative was the in house Dr. would not even look at me until they called to make sure I had insurance. I would definitely love to go back and be able to really enjoy the beauty of this hotel. More>

8 Years in a row to Now Sapphire!
Karen V,
Thu Feb 04 03:48:18 EST 2016
This resort truly is coming home! The resort is true paradise, from the accommodations, to the restaurants, and esp. the staff. If you truly want to get away from reality visit here. Every year we come back, more improvements are made to the resort, and most of the staff remain , so the management is doing something wonderful here. Weather was perfect, the little seaweed that did show up was quickly swept away, pool water warm, and the drinks delicious, thanks to Raul at the preferred pool. Angel at the pool was a gem! Everyday our Bali bed and chairs were waiting for us, and always a smile. At the restaurants a Big thank you to Julian, Eloy, Carlos, Alberto, Felipe. The staff here work long hours, and are always aiming to please whatever your request. Yes even the maintenance crew gives a smile and "Hola" as you pass them on the paths. The preferred status is the way to go if you want peace and quiet, no loud music, adults only, and some extra pampering. The restaurants were all excellent and the quality and care that goes into your meal is top notch ! I want to give a big thank you to management , from the general manager Rafael Cordova, to Hector Vega, and Monica at the concierge desk. After the big snow storm our trip was delayed 5 days, but once we arrived, they made sure we had everything we wanted, and went over the top to give us the best year yet here at Now Sapphire! Can't wait to come back and see my " Extended Family " soon...... More>

Honeymoon Day1
DGIB101,
Wed Feb 03 17:16:51 EST 2016
We arrived today and wow! Wow! Wow! This place took our breath away when we arrived, I cant stop walking around and looking at everything.. It was worth every second of the 12 hour flight.. We can not wait to take in every moment.. Our welcome was amazing, we did not pay for any extras but on arrival at our room a honeymoon banner on the door and a bottle of champagne waiting.. So personal and special.. I never want to leave.. We will leave a more detailed review when our time is up but my oh my this place is PARADISE!! More>

Absolutely Beautiful!!
anniehC2785IV, London, Ontario
Wed Feb 03 15:34:53 EST 2016
My sister had her wedding at Now Sapphire and we all traveled down in a group with all of our extended family and friends and it was honestly so perfect here! This was my first time traveling and I was amazed at how gorgeous this resort was from the minute we got there. Literally every single thing I ate and drank for the entire week was awesome and delicious from all the different restaurants and buffets on the resort, and excellent room service too! All of the staff here were super sweet, welcoming, and friendly to me (especially Jamie the bartender and Dylan from the Entertainment Crew! Shout out to you guys! Amazing job at being welcoming and making my stay great!) Thank you very much Now Sapphire for the amazing time!!! I was so sad to go back to school after this week was done... More>



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and Apple Vacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
  APPLE RATINGS:    Exceptional Standard of Service & Quality;    Luxurious;
    Superior First Class;    First Class;    Comfortable;    Modest
    Superior to other hotels with the same rating;    Superior to other hotels with the same rating