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NOW Sapphire Riviera Cancun


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Unlimited-Luxury®   All Inclusive    

Welcome to Now Sapphire Riviera Cancun, a sumptuous Unlimited Luxury® resort of Mayan-inspired architecture. Where oversized suites, gourmet restaurants, and one heavenly spa are yours.

Relax in one of 496 cozy Junior or Preferred Club Suites, handsomely appointed with all the special touches and dream views that make Now Sapphire so enchanting. Upgrade to a Preferred Club suite and enjoy enhanced amenities and services including ocean views, personalized check-in and check-out, an adults-only Preferred Club pool, pool concierge and bar service, and access to the Preferred Club lounge offering refreshments and complimentary computer access, and more!

Take the kids to Now and let 'em loose in the Explorer's Club for kids, ages 3 to 12 years old. Fully staffed and supervised, you'll find everything covered. Starting at 9 a.m. daily and going to 10 p.m., the Explorer's Club is ideal for stimulating young minds and hearts.

The Core Zone Teen's Club allows teenagers 13 through 17 to cut loose and have the time of their lives. Located next to the Explorer's Club, the Core Zone features nightly entertainment, daily activities and a vast array of sports and games. Activities are held for teens to make new friends, connect with those they are with and have an unforgettable time.

Now Sapphire Riviera Cancun has what your discerning palate craves. There are six reservation-free restaurants and five bars and lounges - as always, laid-back attire is the recommendation. Feel like a night out? Enjoy drinks, dinner and live entertainment at select neighboring resorts with Sip, Savor, and See, available from 6 p.m. to 1 a.m. (transportation not included).

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Crystal Award Winner: Best Destination, 2013
Golden Apple Award Winner, 2013

Exceptional Values!
Free Symbolic Weddings: Receive the "Your Moments Wedding Package." Restrictions apply. Additional details may be found here.
Honeymooners: Receive the "Do Not Disturb" Honeymoon package complimentary when booking the minimum required room category for a minimum of 7 nights (restrictions apply).
Golf: Complimentary greens fees (cart mandatory and extra charge; restrictions apply).
Family: Two kids 12 & under Stay, Play, and Eat Free during select dates.
Apple Exclusive: Unlimited Connectivity: Free calling to the U.S. and Canada, Free WiFi throughout the resort, and more. Apple Exclusive: Free non-stop transfers.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property is Rainforest Alliance Verified, sells locally made products in stores, and donates goods to local charities. Additional green initiatives include a turtle release program, waste recycling program, 100% environmentally-friendly cleaning products, biodegradable bathroom products, water-efficient bathroom systems, and motion-sensor light switches that work to conserve energy.

Find more information about Now Resorts & Spas.

Learn more about Cancun.
HOTEL LOCATION
Located near the quaint fishing town of Puerto Morelos, Mexico, a short 15 minute ride from the Cancun International Airport.
Address: LOTE 10, MAZANA 9
RIVIERA MAYA
QR

MX
Local Phone: 011-52-998-87...
Fax: 52-998-872-8384
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Shopping Mall Nearby (Hotel Zone-15 miles)
Pools
Number of Pools: 4
Outdoor Pools: 4     
Swim-up Bar
Golf: NEARBY
18 holes at Grand Coral Riviera Maya
Holes: 0
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Court Fee: Complimentary
Water Sports on Site
Fishing: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Complimentary
Wind Surf: Additional Charge
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
This oceanfront setting, alongside a collection of pools featuring luxurious Bali beds and ocean front palapas, treats guests to the ultimate in waterfront relaxation, elegance, and tranquility. Beach:
Total Rooms: 496
Year Opened: 2010 Credit Cards: Visa, Master Card
ROOM TYPES
JUNIOR SUITE OCEAN FRONT
520 sq. ft., King or 2 doubles, Terrace or balcony , Ocean front, Sitting area with sofa, 32" Cable TV, Mini-bar, Coffee maker, Safe, Ceiling fan, Iron, Hairdryer, Internet access ($), Alarm clock, MP3 docking station, Jacuzzi
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
PREF CLUB JRS TROPICAL
520 sq. ft., King or 2 doubles, Terrace or balcony with garden-view, Sitting area with sofa, Luxury amenities, Internet access ($), Bathroom with tub & shower, MP3 docking station, 32" Cable TV, Preferred Club amenities included.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
JUNIOR SUITE TROPICAL
520 sq. ft., King or 2 doubles, Terrace or balcony with garden-view, Sitting area with sofa, 32" Cable TV, Mini-bar, Coffee maker, Safe, Ceiling fan, Iron, Hairdryer, Internet access ($), Alarm clock, MP3 docking station, Bathroom with tub & shower.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
PREF JRS BEACH FRONT
520 sq. ft., King or 2 doubles, Terrace or balcony w/ beach front view, Sitting area ground floor, w/sofa, Luxury amenities, Jac on balcony, Internet access ($), Bath w/tub & shower, MP3 dock station, 32" Cable TV, Preferred Club amenities included.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
PREF GOV SUITE OCEAN FRONT
990 sq. ft., King bed, Terrace with lanai & ocean front view, Separate living room & dining area, Luxury amenities, Internet access ($), MP3 docking station, 32" Cable TV, Bathroom with tub & shower, Preferred Club amenities included.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
PREF JRS OCEAN FRONT
520 sq. ft., King or 2 doubles, Terrace or balcony w/ ocean front view, Sitting area higher floor, w/sofa, Luxury amenities, Jac on balcony, Internet access ($), Bath w/ tub & shower, MP3 docking station, 32" Cable TV, Preferred Club amenities included.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe

OTHER INFO
Room Service
DINING
NOW Sapphire Riviera Cancun features 1 meal plan options:
All Meals, Drinks & Tips
There are 6 Restaurants at NOW Sapphire Riviera Cancun:
Cibu - Explore the rich flavors of the Mediterranean. Open for dinner. Open for dinner from 6:00pm to 11:00pm. Dress Code: Casual elegance
Bluewater Grill - Offers some of the very best fine cuts, seafood and fish specialties. Open for lunch and dinner. Dress Code: Casual elegance.
Lemongrass - Taste the best in Asian cuisine that included Teppanyaki tables ansd Sushi Bar. Open for dinner from 6:00pm to 11:00pm. Dress Code: Casual elegance.
Paramour - An elegant, romantic atmosphere offering French cuisine. Open for dinner from 6:00pm to 11:00pm. Dress Code: Casual elegance. This is an Adults only restaurant.
Market Cafe - Specializing in International cuisine, our buffet restaurant has an exciting decor and offers an international menu in a casual atmosphere. Dining area with ocean- view available. Open for breakfast, lunch & dinner. Dress Code: Casual
Fresco - Mexican journey to delectable delights. Open for dinner from 6:00pm to 11:00pm Dress Code: Casual elegance
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Kayaks, Sailing, Water Aerobics, Water Polo, Beach Volleyball, Beach Soccer, Ping-pong, Board Games, Scuba Dive Shop, Yoga, Bars: Splash (pool bar), The Reef (Preferred Club pool bar), The Sandbar (Preferred Club beach bar).
Nightly Activities & Entertainment:
Movies (on the beach), Bars: Moments (lobby bar), Eclipse Night Club, Theater
CHILDREN'S PROGRAMS
The Explorer's Club for kids offers fully-supervised children's program with arts & crafts, games, weekly camp out adventure, big screen & movies on the beach, Daily activities open from 9:00am to 10:00pm. Teens Club-Video games, X-Box, Pool table, etc.
Applicable Ages: 3 to 12 years old
Program Fees: Complimentary

Babysitting has an hourly fee plus an additional charge for taxicab if the babysitter needs to come to the hotel or stay after 8:00 p.m.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
6590 Recommend
6590 past Apple Vacationers would recommend NOW Sapphire Riviera Cancun to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 4991 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Wedding of niece
Vikki B,
Thu May 19 11:50:18 EDT 2016
Excellent service and attention by all staff but especially Juan at the pool service area and Eduardo, the public concierge. Edith also took care of us very well in bldg. 1. A beautiful location with good food in its many restaurants. I also do not want to forget to mention the entertainment team who worked so very hard to keep us busy and well informed. More>

Wedding
4kerri, Napanee, Ontario
Thu May 19 08:44:25 EDT 2016
The Now Sapphire Riviera Cancun was an incredible trip for our wedding. Staff is very friendly and helpful. Would definitely recommend to others with or without families. Juan Carlos had to change our wedding venue 2 hours before it started due to weather. He made the new location just as beautiful. More>

Amazing Vacation!
humblebump1, Reading, Pennsylvania
Wed May 18 19:27:34 EDT 2016
We cannot say enough good things about our time there. We stayed for 10 days and had an amazing time. The resort is so clean, beautiful at night, and the staff could not be more friendly. The food was amazing! We were able to eat at all the restaurants and did not have a bad meal the entire time we were there. All the staff in the Market Café especially Abraham, Jorge, Leonor were very attentive and personable. We looked forward to breakfast and lunch everyday because of them. It was sad when we had to say goodbye. Miguel and the entire entertainment staff kept the pool area jumping in the day and continued entertaining into the night. They always had smiles on their faces even after a long day at work . We were Pref Club Members and Karina was always eager to help us with any problems or questions. The room was beautiful. We were in unit 2 so although we didn't have ocean view the ocean was right outside our door. That unit was convenient to everything and I would recommend Units 1, 2,3. You should be very proud of ALL your employees they are the hardest working group of people and provided us with a trip we will always remember. We hope to return again next May. More>

Best Wedding Experience!
hrebello, San Diego, California
Wed May 18 14:49:31 EDT 2016
I just got back from my wedding at the Now Sapphire and it was the best week of my entire life! If you have a larger group, I would absolutely recommend this resort. I had 70 guests and every single one was extremely happy with the resort and service. My wedding coordinator was Ramon Vazquez and he was fantastic! The whole point of me doing a destination wedding was to have everything taken care of with minimal amount of planning on my part and that is exactly what they do- Ramon took care of everything! They have several weddings daily so they are very experienced down to the littlest details. Thank you so much for an amazing wedding!! Food, drinks and the resort were fantastic. Great venue for families/kids More>

Perfect in every way
FerruleCat, Atlanta, Georgia
Wed May 18 12:55:46 EDT 2016
The friendly staff and beautiful grounds are immediately noticeable, but the attention to detail is ultimately the secret to their success. There were 6 weddings in the five days we visited, all handled with elegance and proficiency. I assumed we would venture out and see more of Cancun, but once we arrived, there was no reason to leave. The resort has everything: water sports, fancy and casual restaurants, nightly entertainment and the biggest pool I've ever seen. Our room was huge and had all the amenities, including a large balcony. Can't wait to visit some of the other Now properties..... More>



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and Apple Vacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.