Cancun

NOW Sapphire Riviera Cancun


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Unlimited-Luxury®   All Inclusive    

Crystal Award Winner: Best Destination, 2015-2016
Golden Apple Award Winner: 2013

Exceptional Values!
Extra Value: Unlimited Connectivity:
Free calling to the U.S. and Canada. Apple Exclusive: Free non-stop transfers.
Golf: One complimentary round of golf per person, per day (cart mandatory & extra charge, restrictions apply).
Free Symbolic Weddings: Receive the Your Moments Wedding Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. See applebeachbrides.com.
Honeymoon: Receive the Do Not Disturb Honeymoon Package complimentary. This package is complimentary when booking a Preferred Club Suite Ocean View or higher for 7 nights or more (restrictions apply*)
Family: Two kids 12 & under Stay, Play, and Eat Free during select dates.

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Welcome to Now Sapphire Riviera Cancun, a sumptuous Unlimited Luxury resort of Mayan-inspired architecture. Where oversized suites, gourmet restaurants, and one heavenly spa are yours.
Relax in one of 496 cozy Junior or Preferred Club Suites, handsomely appointed with all the special touches and dream views that make Now Sapphire so enchanting. Upgrade to a Preferred Club suite and enjoy enhanced amenities and services including ocean views, personalized check-in and check-out, an adults-only Preferred Club pool, pool concierge and bar service, and access to the Preferred Club lounge offering refreshments and complimentary computer access, and more!
Take the kids to Now and let 'em loose in the Explorer's Club for kids, ages 3 to 12 years old. Fully staffed and supervised, you'll find everything covered. Starting at 9 a.m. daily and going to 10 p.m., the Explorer's Club is ideal for stimulating young minds and hearts.
The Core Zone Teen's Club allows teenagers 13 through 17 to cut loose and have the time of their lives. Located next to the Explorer's Club, the Core Zone features nightly entertainment, daily activities and a vast array of sports and games. Activities are held for teens to make new friends, connect with those they are with and have an unforgettable time.
Now Sapphire Riviera Cancun has what your discerning palate craves. There are six reservation-free restaurants and five bars and lounges - as always, laid-back attire is the recommendation. Feel like a night out? Enjoy drinks, dinner and live entertainment at select neighboring resorts with Sip, Savor, and See, available from 6 p.m. to 1 a.m. (transportation not included).
Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property is Rainforest Alliance Verified, sells locally made products in stores, and donates goods to local charities. Additional green initiatives include a turtle release program, waste recycling program, 100% environmentally-friendly cleaning products, biodegradable bathroom products, water-efficient bathroom systems, and motion-sensor light switches that work to conserve energy.
Find more information about Now Resorts & Spas.

*Subject to availability and double occupancy only. Prices and package subject to change without notice. This package cannot be combined with the Your Moments Wedding Package to receive both packages complimentary and cannot be deducted when purchasing other packages. To receive the package complimentary it is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.
HOTEL LOCATION
Located near the quaint fishing town of Puerto Morelos, Mexico, a short 15 minute ride from the Cancun International Airport.
Address: LOTE 10, MAZANA 9
RIVIERA MAYA
QR

MX
Local Phone: 011-52-998-872-8
Fax: 52-998-872-8384
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Shopping Mall Nearby (Hotel Zone-15 miles)
Pools
Number of Pools: 4
Outdoor Pools: 4     
Swim-up Bar
Golf: NEARBY
18 holes at Grand Coral Riviera Maya
Holes: 0
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Court Fee: Complimentary
Water Sports on Site
Fishing: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Complimentary
Wind Surf: Additional Charge
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
This oceanfront setting, alongside a collection of pools featuring luxurious Bali beds and ocean front palapas, treats guests to the ultimate in waterfront relaxation, elegance, and tranquility. Beach:
Total Rooms: 496
Year Opened: 2010 Credit Cards: Visa, Master Card
ROOM TYPES
PREF JRS BEACH FRONT
520 sq. ft., King or 2 doubles, Terrace or balcony w/ beach front view, Sitting area ground floor, w/sofa, Luxury amenities, Jac on balcony, Internet access ($), Bath w/tub & shower, MP3 dock station, 32" Cable TV, Preferred Club amenities included.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
PREF GOV SUITE OCEAN FRONT
990 sq. ft., King bed, Terrace with lanai & ocean front view, Separate living room & dining area, Luxury amenities, Internet access ($), MP3 docking station, 32" Cable TV, Bathroom with tub & shower, Preferred Club amenities included.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
PREF JRS OCEAN FRONT
520 sq. ft., King or 2 doubles, Terrace or balcony w/ ocean front view, Sitting area higher floor, w/sofa, Luxury amenities, Jac on balcony, Internet access ($), Bath w/ tub & shower, MP3 docking station, 32" Cable TV, Preferred Club amenities included.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
DEAL OF THE DAY NON REFUNDABLE
Other Amenities -
Kitchen
PREF DEALOFTHEDAY NONREFUNDABL
520 square feet, terrace or balcony with gardenview, Preferred Club amenities included.
1 King Bed or 2 Double Beds Other Amenities -
PREF CLUB JRS TROPICAL
520 square feet, terrace or balcony with gardenview, sitting area with sofa, luxury amenities, internet access ($), bathroom with tub & shower, MP3 docking station, 32" cable TV, Preferred Club amenities included.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
JUNIOR SUITE TROPICAL
520 sq. ft., King or 2 doubles, Terrace or balcony with garden-view, Sitting area with sofa, 32" Cable TV, Mini-bar, Coffee maker, Safe, Ceiling fan, Iron, Hairdryer, Internet access ($), Alarm clock, MP3 docking station, Bathroom with tub & shower.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe

OTHER INFO
Room Service
DINING
NOW Sapphire Riviera Cancun features 1 meal plan options:
All Meals, Drinks & Tips
There are 6 Restaurants at NOW Sapphire Riviera Cancun:
Paramour - An elegant, romantic atmosphere offering French cuisine. Open for dinner from 6:00pm to 11:00pm. Dress Code: Casual elegance. This is an Adults only restaurant.
Market Cafe - Specializing in International cuisine, our buffet restaurant has an exciting decor and offers an international menu in a casual atmosphere. Dining area with ocean- view available. Open for breakfast, lunch & dinner. Dress Code: Casual
Fresco - Mexican journey to delectable delights. Open for dinner from 6:00pm to 11:00pm Dress Code: Casual elegance
Cibu - Explore the rich flavors of the Mediterranean. Open for dinner. Open for dinner from 6:00pm to 11:00pm. Dress Code: Casual elegance
Bluewater Grill - Offers some of the very best fine cuts, seafood and fish specialties. Open for lunch and dinner. Dress Code: Casual elegance.
Lemongrass - Taste the best in Asian cuisine that included Teppanyaki tables ansd Sushi Bar. Open for dinner from 6:00pm to 11:00pm. Dress Code: Casual elegance.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Kayaks, Sailing, Water Aerobics, Water Polo, Beach Volleyball, Beach Soccer, Ping-pong, Board Games, Scuba Dive Shop, Yoga, Bars: Splash (pool bar), The Reef (Preferred Club pool bar), The Sandbar (Preferred Club beach bar).
Nightly Activities & Entertainment:
Movies (on the beach), Bars: Moments (lobby bar), Eclipse Night Club, Theater
CHILDREN'S PROGRAMS
The Explorer's Club for kids offers fully-supervised children's program with arts & crafts, games, weekly camp out adventure, big screen & movies on the beach, Daily activities open from 9:00am to 10:00pm. Teens Club-Video games, X-Box, Pool table, etc.
Applicable Ages: 3 to 12 years old
Program Fees: Complimentary

Babysitting has an hourly fee plus an additional charge for taxicab if the babysitter needs to come to the hotel or stay after 8:00 p.m.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
7050 Recommend
7050 past Apple Vacationers would recommend NOW Sapphire Riviera Cancun to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 6589reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Second Home!
mc1003, Cleveland, Ohio
Sun Apr 23 16:16:08 EDT 2017
We just got back from our 5th visit at this resort!!! We absolutely love it and consider it like our 2nd home. I struggle writing a review since I've done it so many times before. All I can say is that every time we go this place is more magical! The manager of this resort Mr. Cordova does an excellent job at always improving and updating the resort and his staff is simply the best! He makes an effort to know his guests and always manages to impress us and make us feel like family. His staff is amazing too. There are so many of them that go above and beyond that will be impossible to list them all (this has always been an issue and I know I will not be able to mention all). The Coco Cafe ladies are amazing and always with a smile on their face! Many thanks to Cezar and Antonio from the beach bar and our waiter for the week Luis!!! Pool bar Staff Jonathan, Aurora, Juan Carlos, Manuel, Jesus etc. The Market Cafe - Sergio, Juliano, Alberto and many more! Everyone working this area is amazing and all recognize and treat us like family while there. The bars manager Michelle is amazing - always looking out for my girls and such a hard worker. The lobby bar - Manuela and Feliciano! The Now Entertainment team is the BEST! We love Miguel, Dylan and Luis!!! Best team ever and we already miss them very much!!! Marciel, the lifeguard, aka "El doctor" 😉 takes such good care of the beach, children always keeping an eye on everyone making sure no one gets hurt and when they do, he's on top of it! Many many thanks to the Kids Club girls - Danira, Mayra and Ana!!! They are amazing and my girls LOVE seeing them each and every time. I highly recommend this place for your next vacation! So far we took over 10 families with us in the last 2 yrs and everyone was as impressed as us!

The food and drinks are amazing and the staff treated us like royalty!
Kimberly M,
Sun Apr 23 11:55:49 EDT 2017
The room was perfect. We had a beautiful view of the water and could walk right out onto the beach. The bed was super comfy. We made some great friendships with the staff. The staff made sure we had everything we needed and then some. The food and drinks were awesome. I can't say enough great things about this place. Already planning to return and bring the whole family!

Amazing!
Nat L,
Sun Apr 23 08:56:49 EDT 2017
I have been here- 2 times? 3? I'm not sure- but I loved every second of it. The pool here is gorgeous and is the largest pool I've ever seen before. There is a swim up bar, and built in lounge chairs in the water. There's a bridge to swim under and more. It's insane! The variety of restaurants is nice as well. There is a Mexican restaurant, an asian restaurant, a French one, and more. There is also a theater that continually has events that you can go and see, and an arcade. Also, the ocean view room is well worth the investment. It was lovely and it is nice to be able to just walk right out onto the beach. The staff here is friendly and helpful. They were able to accommodate my severe nut and seed allergies. I like that you have to walk outside to get everywhere because the weather is beautiful. There is so much to do here that we rarely left the resort. I'd definitely come here again!

Great people great time!
Josh C, Chillicothe, Missouri
Sun Apr 23 08:37:11 EDT 2017
Had an amazing time at now sapphire have all intentions of returning again in the future. The staff is amazing and the rooms are beautiful! The rooms were well kept restaurants clean and food was good. And Joel the waiter on the beach was wonderful he kept great service to me and my partner.

Great Honeymoon
Mike R, Blackpool, United Kingdom
Sun Apr 23 01:38:38 EDT 2017
Went here for our honeymoon and we were not disappointed. From the moment you arrive you are treated like friends. The lobby area looks fantastic and the whole resort is clean, looks great and is easily accessible. Our room, a junior suite, was enormous with plenty of storage space for our 2 weeks worth of luggage and the suite had everything you could need with a well-stocked minibar replenished daily. The main pool is great fun but there is also the adults only pool for Preferred Club members where we spent most of our sun-bathing time. The staff there were incredible and really looked after us. There are activities going on at the resort all day everyday and I know it's cliche but there is something for everyone . Likewise the evening entertainment was varied and really good. The bars are all really good and service is quick despite how busy it can be. The choice of restaurants is excellent and the staff were brilliant with us. You do have to wait for a table in the a la carte restaurants but we never waited more than 45 minutes. Our only complaint came with the food. Whilst everything was extremely tasty and cooked through not one single meal was served hot throughout our entire stay, everything was just luke-warm. This by no means ruined our experience but it did get a bit frustrating. However, i have friends who have been here and they were shocked when I told them about this and said they found the food excellent, so who knows? The resort is ideally located so you are not really very far from local attractions. There is a taxi kiosk at the hotel with diced prices in pesos and dollars to all the main destinations. A walk on the well kept beach is also lovely and we always looked forward to returning to the resort for a cocktail! Overall, great resort, amazing staff, a fantastic room and an unforgettable honeymoon venue. Only slight draw-back was the food, but we will be returning to Now Sapphire and to Mexico.



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