Cancun

NOW Jade Riviera Cancun


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Unlimited-Luxury®   All Inclusive    

2019 Exceptional Values
Extra Value: Unlimited Connectivity:
Free calling to U.S. and Canada, Free WiFi throughout the resort and more. Apple Leisure Group Exclusive: Free non-stop transfers.
Golf: One complimentary round of golf per person, per day (cart mandatory & extra charge, restrictions apply).
Free Symbolic Weddings: Receive the Your Moments Wedding Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. See applebeachbrides.com.
Honeymoon: Receive the Do Not Disturb Honeymoon Package complimentary. This package is complimentary when booking a Preferred Club Suite Ocean View or higher for 7 nights or more (restrictions apply*).
Family: Two kids 12 & under Stay, Play & Eat Free during select dates.

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Now Jade Riviera Cancun is an upscale Unlimited-Luxury® resort for couples, friends, and families, with 550 luxurious suites offering spectacular views and 24-hour room and concierge service. Stroll on the half-mile wide, white sand beach, bordered by the turquoise waters of the Caribbean Sea.

Experience some of the most innovative spa treatments available at the Now Spa by Pevonia. Enjoy a great culinary experience with a choice of eight restaurants. Head for a night out at one of the six happening bars and lounges. And you can even enhance your dining experience further with the Sip, Savor, and See program to nearby Dreams and Now Resorts & Spas (restrictions apply, transportation not included).

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property is Rainforest Alliance Verified, sells locally made products in stores, and donates goods to local charities.

Find more information about Now Resorts & Spas.
Learn more about Riviera Maya.

*Subject to availability and double occupancy only. Prices and package subject to change without notice. This package cannot be combined with the Your Moments Wedding Package to receive both packages complimentary and cannot be deducted when purchasing other packages. To receive the package complimentary it is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.
HOTEL LOCATION
Located in Puerto Morelos, just 12 miles from Cancun International Airport.
Address:
RIVIERA MAYA


MX
Local Phone: 011-52-998-87...
Toll Free Phone: 877-577-4UNOW
Fax: 998-872-8889
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Pools
Number of Pools: 3
Outdoor Pools: 3     
Swim-up Bar
Free-form fresh water pool with two swim-up bars. Adults only pool is for Preferred Club guests only.
Golf: NEARBY
18 holes at Grand Coral Riviera Maya
Holes: 0
Tennis
Number of Courts: 3
Outdoor Courts: 3
Lighted Courts: 3
Court Fee: Complimentary
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Snorkeling: Complimentary
Hobie Cats: Complimentary
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Additional Charge
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Now is the time to be conscious. Of earths beauty. And nature's gifts. Step inside Now Jade Riviera Cancun, a hip destination where sophistication meets understated. A wondrous place where play and party is just steps from peace and quiet. AMResorts® will now be welcoming small dogs (22lbs./10 kg or less) at all Zoetry® Wellness & Spa Resorts, Secrets®, Breathless®, Dreams® and Now® Resorts & Spas. Guests no longer need to leave their beloved dogs behind when traveling. Beach: Half a mile of white sand beach. Check-in: 3:00pm
Check-out: 12:00pm
Total Rooms: 550
Year Opened: 2008 Credit Cards: Visa, Master Card, American Express
ROOM TYPES
PREFFERED CLUB SUITE OCN VW
Other Amenities -
Kitchen
DEAL OF THE DAY NONREFUNDABLE
King or 2 doubles, Balcony or terrace with tropical views, Ceiling fan, Alarm clock, IPod dock, Coffee maker, LCD cable TV, Jacuzzi tub in bathroom, Rain shower, Hairdryer, Iron, Minibar, Safe, WiFi.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
JUNIOR SUITE OCEAN FRONT
King or 2 doubles, Balcony or terrace, Ocean front view, Ceiling fan, Al arm clock, iPod dock, Coffee maker, LCD Cable TV, Jacuzzi bathtub, Rain shower, hair dryer, Iron, Mini-bar, Desk, Safe, WiFi, Elevators.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFERRED CLUB SUITE OCF
Preferred Club amenities included. 765 sq. ft., King or 2 doubles, Balcony with jacu zzi, Sitting area with TV, iPod dock, LCD TV in bedroom area, Rain shower, Mini-bar, WiFi, Secret box for room service, Hairdryer, Iron, Safe, Alarm clock.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFFERED CLUB SUITE OCN VW
Other Amenities -
Kitchen
PREFERRED DEALOFDAY NONREFUNDA
King or 2 doubles, Balcony or terrace with tropical views, Ceiling fan, Alarm clock, IPod dock, Coffee maker, LCD cable TV, Jacuzzi tub in bathroom, Rain shower, Hairdryer, Iron, Minibar, Safe, WiFi. Preferred Club.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
JUNIOR SUITE OCEAN VIEW
King or 2 doubles, Balcony or terrace, Ocean view, Ceiling fan, Alarm clock, iPod dock, Coffee maker, LCD Cable TV, Jacuzzi bathtub, Rain shower, Hair dryer, Iron, Mini-bar, Desk, Safe, WiFi, Elevators.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
JUNIOR SUITE TROPICAL
700 sq. ft., King or 2 doubles, Balcony or terrace with tropical views, Ceiling fan, Alarm clock, IPod dock, Coffee maker, LCD cable TV, Jacuzzi tub in bathroom, Rain shower, Hairdryer, Iron, Minibar, Safe, WiFi.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
FAMILY SUITE
2 Junior Suites connected by door each 700 sq. ft., One with king & the other 2 doubles, Balcony or terrace with tropical views, IPod dock, LCD cable TV, Jacuzzi tub in bathroom, Mini-bar, WiFi, Iron, Coffee maker, Ceiling fan, Alarm clock.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFERRED CLUB GOVERNOR SUITE
Preferred Club amenities included. King bed, Ocean front view, Inside jacuzzi, LCD TV in bedroom area, Living area with TV, Dining room, Guest bathroom, Dressing room, Rain shower, iPod docking station, WiFi, 2 ceiling fans, Alarm clock, Mini-bar.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFFERED CLUB SUITE OCN VW
765 sq. ft., King or 2 doubles, Balcony with jacuzzi, Ocean-view, Small sitting area with TV, 2 ceiling fans, Alarm clock, IPod dock, Coffee maker, LCD cable TV in bedroom area, Rain shower, Hairdryer, Iron, Mini-bar, Safe, WiFi. Preferred Club.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite

OTHER INFO
24 Hour Room Service
DINING
NOW Jade Riviera Cancun features 1 meal plan options:
All Meals, Drinks & Tips
There are 8 Restaurants at NOW Jade Riviera Cancun:
Tamarindo - A la carte restaurant serving delectable Mexican cuisine. Open for dinner. No reservations required.
Spice - A la carte restaurant serving Asian cuisine with three Teppanyaki tables, Sushi Bar and Pagoda. Open for dinner. No reservations required.
Coco Cafe - Premium coffee and deli snacks.
Carnival - Buffet-style cuisine with a variety of international specialties.
Castaways - Beach front snack bar serving lunch specialties.
Cin Cin - A la carte restaurant serving Mediterranean gourmet cusine. Open for dinner. No reservations required. This is an Adult's only restaurant.
Mercure - A la carte restaurant serving French cuiisne. Open for dinner. No reservations required.
Capers - A la carte restaurant serving fresh Italian specialties. Open for dinner. No reservations required.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Kayaks, Sport fishing, Eurobungee, Ocean Trampoline, Ocean Iceberg
Nightly Activities & Entertainment:
Nightly Movies (on beach). Live Entertainment
CHILDREN'S PROGRAMS
Explorers Club- Fully supervised children's program with different daily programs based on science, nature and exploration.
Applicable Ages: 3-12 years old
Program Fees: Complimentary

The Core Zone area will be open from 9:00am-10:00pm every day where teenagers between 13-17 years old will have their own dedicated place with a large array of options of entertainment.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
8573 Recommend
8573 past Apple Vacationers would recommend NOW Jade Riviera Cancun to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 10944reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Best all inclusive is Jade Now in Mexico!
MERLYN B.
Mar 14 2019
Jade Now has the friendliest staff and best food. Armando served us a mimosa and smile every morning. We recommend this relaxing hotel!
Customer Rating: 

nice hotel, needs some updates
ELAINE B.
Mar 12 2019
Hotel staff were great. The resort is a bit dated and not as meticulously clean as some others that we've been to. Food was great, drinks were great. Having to get up at the crack of dawn to get a chair at the pool is not ideal.
Customer Rating: 

Food, pool, and beach lacking
JULIE W.
Mar 06 2019
One of worst buffets I have seen, food cold, selection and variation boring. Ala-carte restaurants were better. Pool area small and crowded, beach small, not enough lounges. Time share people annoying. Everywhere they were trying to sell add ons
Customer Rating: 

Vacation Club
JONATHAN S.
Mar 01 2019
Upon arriving we we're pressured to hear a presentation of the Unlimited Vacation Club. After going through four interviewers they finally accepted our decline of joining
Customer Rating: 

vacation club staff
DANIEL R.
Feb 27 2019
the vacation club staff was too pushy, we felt uncomfortable walking into the lobby for fear of being solicited
Customer Rating: 

Family friendly
COLIN M.
Feb 27 2019
Family suite was perfect for our family of 4. Beds were very comfortable and the room was quite. Kids liked the food and the pool.
Customer Rating: 

hotel
ELWYN S.
Feb 25 2019
beautiful hotel, excellent staff
Customer Rating: 

3rd visit from a happy customer
ERIC H.
Feb 22 2019
My wife and I went to the NOW jade riveria 3 years in a row. We love the staff, the atmosphere and the Spice restaurant. We ate at Soice every night for the seafood, sushi, atmosphere, and awesome service! The hotel staff is first rate. We had one day of solid rain and I was very impressed at the entertainment team and all the activity offerings. There were many outdoor activities as there is a large central covered area. We will likely be back for a 4th visit!
Customer Rating: 

KATHLEEN T.
Feb 20 2019
Did not like the sales pitch for extras right after we checked in. Felt like a timeshare pitch.
Customer Rating: 

Rooms
DAVID M.
Feb 19 2019
The rooms were great but we were very disappointed in the view. We had paid $240 extra for ocean view and because of the trees we had to stand on tip toes to see ocean.
Customer Rating: 

Wonderful Resort, Beware of Time Share Trap
JENNA C.
Feb 16 2019
We had a wonderful stay at Now Jade however did not appreciate the hour they wasted of our time upon checking in and trying to force us into the Time Share trap and every time going into the lobby the same thing happened over and over.
Customer Rating: 

TripAdvisor Traveller Reviews
NOW Jade in March
Excursion58173397037, Las Cruces, New Mexico
Thu Mar 14 10:42:01 EDT 2019
A very nice resort. Spent a week there with family. The staff were all amazing and helpful. The beach was okay though a little rocky. The pool area for non-preferred members was large and very nice as well. Restaurants were good, not exceptional but good. All the bars had great staff. A very enjoyable stay

Staff makes you feel very welcome
Tahimi, Toronto
Wed Mar 13 09:18:10 EDT 2019
Our room was in the Preferred Club section and ocean view. It was a very large with pocket doors to separate sitting area and bedroom. Nice touch the room service had private access to a cupboard , so the order was put in it. The pool was adults only and the staff were very attentive. The infinity pool for all ages was beautiful and the beach area was nicer near it. The hotel is very clean and all of the washrooms were monitored frequently. There was a lot of selection at mealtimes . They had a special food display for children with foods they may like . It was very decorative. Service was always good and we never had to wait. The Italian restaurant was good. Some guests thought the portions a little small. We were totally satisfied with our stay

Carnival Restaurant, Now Team, Rooms , a la carte restaurants
JadeNeena, Fredericton, Canada
Wed Mar 13 07:17:57 EDT 2019
Carnival Rest. Lourdes(Lou Lou), Armando, Edgar, Leo, hostesses all very accommodating helpful smiling faces made all breakfasts and lunches a very enjoyable experience. Would have liked to have maybe more of a variety of meals Now Team, Giavanna,Andrea,Amara,Leo,Cesar,Christian,Octavio,Paola all were very helpful and telling us things happening Waiters at poolside Edourado, Angel,Emus?? Jesus pleasant and making sure had everything needed Chambermaids..rooms always neat and tidy A la Carte..enjoyable although Italian and Japanese by fair my favourite Would have maybe enjoyed better entertainment

Our adult family member vacation get away
Brian D,
Tue Mar 12 15:45:01 EDT 2019
We had stayed at this resort a couple years ago with our daughter and granddaughter. The accommodations are nice, not the highest level of hotel in the Unlimited Vacation Group, but a nice hotel. The staff: maid for the room, restaurant and bar staff were all super friendly and pleasant. The pools were great and there was plenty of water surface on them. The food was great, even in the buffet. Overall a great family get away. My only negative is that it is expensive to go to the nearest town for a visit. And there aren't really any other towns to visit nearby.

Great family resort, but the beach is lacking
Peter S,
Tue Mar 12 09:16:43 EDT 2019
Great family resort with focus on kids. But unfortunately, and I think it’s a problem along this portion of Cancun’s coast, the seaweed was endless! It was impossible to enjoy the beach due to mountains of seaweed. Otherwise, the family had a great time!



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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