Home > Mexico > Cancun > NOW Jade Riviera Cancun
Cancun

NOW Jade Riviera Cancun


Email | Share |
Unlimited-Luxury®   All Inclusive    

Now Jade Riviera Cancun is an upscale Unlimited-Luxury® resort for couples, friends, and families, with 550 luxurious suites offering spectacular views and 24-hour room and concierge service. Stroll on the half-mile wide, white sand beach, bordered by the turquoise waters of the Caribbean Sea.

Experience some of the most innovative spa treatments available at the Now Spa by Pevonia. Enjoy a great culinary experience with a choice of eight restaurants including Mexican, Asian, International Gourmet, and Italian cuisine. Head for a night out at one of the six happening bars and lounges. And you can even enhance your dining experience further with the Sip, Savor, and See program to nearby Dreams and Now Resorts & Spas (restrictions apply, transportation not included).

Guests that are looking for an enhanced level of service and amenities opt for a Preferred Club Suite. Preferred Club accommodations include personalized check-in and checkout with concierge service, an outdoor Jacuzzi on the balcony, upgraded in-room amenities, access to Mercure Restaurant for à la carte breakfast, two 32" LCD TVs, complimentary in-suite Internet access, and access to the Preferred Club Lounge serving refreshments and offering complimentary computer access.

New Video!

Exceptional Values!
Free Symbolic Weddings: Receive the "Your Moments Wedding Package." Restrictions apply. Additional details may be found here.
Honeymooners: Receive the "Do Not Disturb" Honeymoon package complimentary when booking the minimum required room category for a minimum of 7 nights (restrictions apply).
Golf: Complimentary greens fees (cart mandatory and extra charge; restrictions apply).
Family: Two kids 12 & under Stay, Play, and Eat Free during select dates.
Apple Exclusive: Unlimited Connectivity: Free calling to the U.S. and Canada, Free WiFi throughout the resort, and more. Apple Exclusive: Free non-stop transfers.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property is Rainforest Alliance Verified, sells locally made products in stores, and donates goods to local charities. Additional green initiatives include a turtle release program, waste recycling program, 100% environmentally-friendly cleaning products, biodegradable bathroom products, water-efficient bathroom systems, and motion-sensor light switches that work to conserve energy.

Find more information about Now Resorts & Spas.

Learn more about Cancun.
HOTEL LOCATION
Located in Puerto Morelos, just 12 miles from Cancun International Airport.
Address:
RIVIERA MAYA


MX
Local Phone: 011-52-998-87...
Toll Free Phone: 877-577-4UNOW
Fax: 998-872-8889
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Pools
Number of Pools: 3
Outdoor Pools: 3     
Swim-up Bar
Free-form fresh water pool with two swim-up bars
Golf: NEARBY
18 holes at Grand Coral Riviera Maya
Holes: 0
Tennis
Number of Courts: 3
Outdoor Courts: 3
Lighted Courts: 3
Court Fee: Complimentary
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Snorkeling: Complimentary
Hobie Cats: Complimentary
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Additional Charge
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Now is the time to be conscious. Of earths beauty. And nature's gifts. Step inside Now Jade Riviera Cancun, a hip destination where sophistication meets understated. A wondrous place where play and party is just steps from peace and quiet. Beach: Half a mile of white sand beach. Check-in: 3:00 pm
Check-out: 12:00 pm
Total Rooms: 550
Year Opened: 2008 Credit Cards: Visa, Master Card, American Express
ROOM TYPES
JUNIOR SUITE OCEAN FRONT
King or 2 doubles, Balcony or terrace, Ocean front view, Ceiling fan, Al arm clock, iPod dock, Coffee maker, LCD Cable TV, Jacuzzi bathtub, Rain shower, hair dryer, Iron, Mini-bar, Desk, Safe, WiFi ($), Elevators.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFERRED CLUB SUITE OCF
Preferred Club amenities included. 765 sq. ft., King or 2 doubles, Balcony with jacu zzi, Sitting area with TV, iPod dock, LCD TV in bedroom area, Rain shower, Mini-bar, WiFi ($), Secret box for room service, Hairdryer, Iron, Safe, Alarm clock.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
JUNIOR SUITE OCEAN VIEW
King or 2 doubles, Balcony or terrace, Ocean view, Ceiling fan, Alarm clock, iPod dock, Coffee maker, LCD Cable TV, Jacuzzi bathtub, Rain shower, Hair dryer, Iron, Mini-bar, Desk, Safe, WiFi ($), Elevators.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
JUNIOR SUITE TROPICAL
700 sq. ft., King or 2 doubles, Balcony or terrace with tropical views, Ceiling fan, Alarm clock, IPod dock, Coffee maker, LCD cable TV, Jacuzzi tub in bathroom, Rain shower, Hairdryer, Iron, Minibar, Safe, WiFi ($).
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
FAMILY SUITE
2 Junior Suites connected by door each 700 sq. ft., One with king & the other 2 doubles, Balcony or terrace with tropical views, IPod dock, LCD cable TV, Jacuzzi tub in bathroom, Mini-bar, WiFi ($), Iron, Coffee maker, Ceiling fan, Alarm clock.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFERRED CLUB GOVERNOR SUITE
Preferred Club amenities included. King bed, Ocean front view, Inside jacuzzi, LCD TV in bedroom area, Living area with TV, Dining room, Guest bathroom, Dressing room, Rain shower, iPod docking station, WiFi ($), 2 ceiling fans, Alarm clock, Mini-bar.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFFERED CLUB SUITE OCN VW
765 sq. ft., King or 2 doubles, Balcony with jacuzzi, Ocean-view, Small sitting area with TV, 2 ceiling fans, Alarm clock, IPod dock, Coffee maker, LCD cable TV in bedroom area, Rain shower, Hairdryer, Iron, Mini-bar, Safe, WiFi ($). Preferred Club.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite

OTHER INFO
24 Hour Room Service
DINING
NOW Jade Riviera Cancun features 1 meal plan options:
All Meals, Drinks & Tips
There are 8 Restaurants at NOW Jade Riviera Cancun:
Spice - A la carte restaurant serving Asian cuisine with three Teppanyaki tables, Sushi Bar and Pagoda. Open for dinner. No reservations required.
Coco Cafe - Premium coffee and deli snacks.
Carnival - Buffet-style cuisine with a variety of international specialties.
Castaways - Beach front snack bar serving lunch specialties.
Cin Cin - A la carte restaurant serving Mediterranean gourmet cusine. Open for dinner. No reservations required. This is an Adult's only restaurant.
Mercure - A la carte restaurant serving French cuiisne. Open for dinner. No reservations required.
Capers - A la carte restaurant serving fresh Italian specialties. Open for dinner. No reservations required.
Tamarindo - A la carte restaurant serving delectable Mexican cuisine. Open for dinner. No reservations required.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Kayaks, Sport fishing, Eurobungee, Ocean Trampoline, Ocean Iceberg
Nightly Activities & Entertainment:
Nightly Movies (on beach). Live Entertainment
CHILDREN'S PROGRAMS
Explorers Club- Fully supervised children's program with different daily programs based on science, nature and exploration.
Applicable Ages: 3 to 12 years old
Program Fees: Complimentary

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
7848 Recommend
7848 past Apple Vacationers would recommend NOW Jade Riviera Cancun to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 6196 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Most relaxing vacation ever!
Jill N,
Thu Apr 28 15:51:43 EDT 2016
Our first time at an all inclusive! Beautiful, clean, perfect resort! Check in and out was organized and easy. Pool bartender Zapeda made our vacation! He poured the best drinks and always had a smile. We did three days of Spa treatments. Fantastic technicians and receptionist Areyl was so nice and accommodating. Plenty of choices at restaurants and live bands were great. Rooms super clean. Lots of Steeler fans to talk to. NO COMPLAINTS! Going back next year!! The Nixons More>

Amazing All-Inclusive
Snichila,
Thu Apr 28 12:26:48 EDT 2016
Beautiful place, incredible amenities and superb service. Brandon, the bartender at The Mix beach bar, is the best! Also attended a family wedding on-site and it was flawlessly executed. Couldn't have asked for a better stay! More>

A Smoker's paradise...
mweaver27, Calgary, Canada
Thu Apr 28 10:00:24 EDT 2016
If you are a chain smoker that needs to smoke everywhere you go, with total disregard for children or nonsmokers, this is the place for you. Heck, they sell cigars right outside the main lobby. Want fresh air outside on your balcony? No luck there either, could smell smokers smoking on the balconies. People made ashtrays using half filled water bottles around the pool, disgusting! This property did have some highlights. The room itself was very quiet, faced the tropical area which was great for sunsets. Room was cleaned nicely, mini fridge stocked every day. The restaurant "Spice" was nothing short of amazing. Incredible food, even when not at the hibachi. Staff was very attentive and friendly. Jesus in the buffet, and Ray at the main pool bar were wonderful. The pool was busy around the pool bar, but you can get piece and quiet in the lower pool area by the infinity pool. It was a disappointing check in. I asked about upgrading our room and offered to pay more, but was told the only way would be to Stay at Dreams for 2 nights first! Are you even serious?? We were then shuffled over to an aggressive sales pitch VIP person that I thought was explaining the property, but conversation quickly changed over to pushing bad deal coupons and attending a time share the next morning. I said no, no, no. He said, "Why!?!". I told him I was there to spend time with my family, not a timeshare. He then asked why I was " scared ". I left with my family at that point. I was a sour note to the start of this holiday, but the other staff made the stay better as the week progressed. The evening entertainment was " the Beatles" which was a b rated performance of Las vegas' Love show, but still entertaining. Fire dancers were entertaining. Overall a good trip, but the constant smell of second hand smoke, and the poor check-in with timeshare pitch gave this property a 3 out of 5. TIPS: - book a higher floor room away from elevators - arrive to the restaurants between 530 and 630 for minimal wait times More>

Great vacation
Cathy M,
Wed Apr 27 14:40:02 EDT 2016
Just came back on the 26th of April and had a great time! Service was great everywhere. The coffee cafe CoCo was lovely and they made great cappuccino's. Breakfast was awesome in the buffet thanks to the server Lordes and the chef making the omelettes. Pool area very slippery and dangerous, we watched many people fall each day. We stayed in the non preferred section and it was clean and cool. The beach was nice and clean. Seaweed was not a problem. Entertainment was fun and the magician was amazing. Over all.the dress code was a bit too much for the men for dinner as it was very hot. The server in the Mexican reatraunt was so cheerful! Would go again! More>

MIX BAR WITH A GREAT VIEW
matjax12, Flora, Illinois
Wed Apr 27 13:32:18 EDT 2016
Besides the fact that you take a few only a few steps down and your on the sand it has the best view of the water of any lounge in the resort. Make sure you go after 4pm and meet Brandon the bartender from Lithuania, he will make sure you have a fun time. He is doing a job that is suited for him and his personality. He is very fun and social and seems to enjoy his job. Also ask for the frozen "Brandon special" with bananas. (amazing). More>



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and Apple Vacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.