Cancun

NOW Jade Riviera Cancun


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Unlimited-Luxury®   All Inclusive    

Crystal Award Winner: Best Destination, 2015-2016

Exceptional Values!
Extra Value: Unlimited Connectivity:
Free calling to the U.S. and Canada. Apple Exclusive: Free non-stop transfers.
Golf: One complimentary round of golf per person, per day (cart mandatory & extra charge, restrictions apply).
Free Symbolic Weddings: Receive the Your Moments Wedding Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. See applebeachbrides.com.
Honeymoon: Receive the Do Not Disturb Honeymoon Package complimentary. This package is complimentary when booking a Preferred Club Suite Ocean View or higher for 7 nights or more (restrictions apply*).
Family: Two kids 12 & under Stay, Play, and Eat Free during select dates.

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Now Jade Riviera Cancun is an upscale Unlimited-Luxury® resort for couples, friends, and families, with 550 luxurious suites offering spectacular views and 24-hour room and concierge service. Stroll on the half-mile wide, white sand beach, bordered by the turquoise waters of the Caribbean Sea.

Experience some of the most innovative spa treatments available at the Now Spa by Pevonia. Enjoy a great culinary experience with a choice of eight restaurants including Mexican, Asian, International Gourmet, and Italian cuisine. Head for a night out at one of the six happening bars and lounges. And you can even enhance your dining experience further with the Sip, Savor, and See program to nearby Dreams and Now Resorts & Spas (restrictions apply, transportation not included).

Guests that are looking for an enhanced level of service and amenities opt for a Preferred Club Suite. Preferred Club accommodations include personalized check-in and checkout with concierge service, an outdoor Jacuzzi on the balcony, upgraded in-room amenities, access to Mercure Restaurant for ŕ la carte breakfast, access to the adults-only pool, two 32" LCD TVs, complimentary in-suite Internet access, and access to the Preferred Club Lounge serving refreshments and offering complimentary computer access.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property is Rainforest Alliance Verified, sells locally made products in stores, and donates goods to local charities. Additional green initiatives include a turtle release program, waste recycling program, 100% environmentally-friendly cleaning products, biodegradable bathroom products, water-efficient bathroom systems, and motion-sensor light switches that work to conserve energy.

Find more information about Now Resorts & Spas. Learn more about Cancun.

*Subject to availability and double occupancy only. Prices and package subject to change without notice. This package cannot be combined with the Your Moments Wedding Package to receive both packages complimentary and cannot be deducted when purchasing other packages. To receive the package complimentary it is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.
HOTEL LOCATION
Located in Puerto Morelos, just 12 miles from Cancun International Airport.
Address:
RIVIERA MAYA


MX
Local Phone: 011-52-998-872-8
Toll Free Phone: 877-577-4UNOW
Fax: 998-872-8889
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Pools
Number of Pools: 3
Outdoor Pools: 3     
Swim-up Bar
Free-form fresh water pool with two swim-up bars. Adults only pool is for Preferred Club guests only.
Golf: NEARBY
18 holes at Grand Coral Riviera Maya
Holes: 0
Tennis
Number of Courts: 3
Outdoor Courts: 3
Lighted Courts: 3
Court Fee: Complimentary
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Snorkeling: Complimentary
Hobie Cats: Complimentary
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Additional Charge
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Now is the time to be conscious. Of earths beauty. And nature's gifts. Step inside Now Jade Riviera Cancun, a hip destination where sophistication meets understated. A wondrous place where play and party is just steps from peace and quiet. Beach: Half a mile of white sand beach. Check-in: 3:00 pm
Check-out: 12:00 pm
Total Rooms: 550
Year Opened: 2008 Credit Cards: Visa, Master Card, American Express
ROOM TYPES
PREFERRED DEALOFDAY NONREFUNDA
700 sq. ft., King or 2 doubles, Balcony or terrace with tropical views, Ceiling fan, Alarm clock, IPod dock, Coffee maker, LCD cable TV, Jacuzzi tub in bathroom, Rain shower, Hairdryer, Iron, Minibar, Safe, WiFi ($). Preferred Club.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
JUNIOR SUITE OCEAN VIEW
King or 2 doubles, Balcony or terrace, Ocean view, Ceiling fan, Alarm clock, iPod dock, Coffee maker, LCD Cable TV, Jacuzzi bathtub, Rain shower, Hair dryer, Iron, Mini-bar, Desk, Safe, WiFi ($), Elevators.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
JUNIOR SUITE TROPICAL
700 sq. ft., King or 2 doubles, Balcony or terrace with tropical views, Ceiling fan, Alarm clock, IPod dock, Coffee maker, LCD cable TV, Jacuzzi tub in bathroom, Rain shower, Hairdryer, Iron, Minibar, Safe, WiFi ($).
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
FAMILY SUITE
2 Junior Suites connected by door each 700 sq. ft., One with king & the other 2 doubles, Balcony or terrace with tropical views, IPod dock, LCD cable TV, Jacuzzi tub in bathroom, Mini-bar, WiFi ($), Iron, Coffee maker, Ceiling fan, Alarm clock.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFERRED CLUB GOVERNOR SUITE
Preferred Club amenities included. King bed, Ocean front view, Inside jacuzzi, LCD TV in bedroom area, Living area with TV, Dining room, Guest bathroom, Dressing room, Rain shower, iPod docking station, WiFi ($), 2 ceiling fans, Alarm clock, Mini-bar.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFFERED CLUB SUITE OCN VW
765 sq. ft., King or 2 doubles, Balcony with jacuzzi, Ocean-view, Small sitting area with TV, 2 ceiling fans, Alarm clock, IPod dock, Coffee maker, LCD cable TV in bedroom area, Rain shower, Hairdryer, Iron, Mini-bar, Safe, WiFi ($). Preferred Club.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
DEAL OF THE DAY NONREFUNDABLE
700 sq. ft., King or 2 doubles, Balcony or terrace with tropical views, Ceiling fan, Alarm clock, IPod dock, Coffee maker, LCD cable TV, Jacuzzi tub in bathroom, Rain shower, Hairdryer, Iron, Minibar, Safe, WiFi ($).
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
JUNIOR SUITE OCEAN FRONT
King or 2 doubles, Balcony or terrace, Ocean front view, Ceiling fan, Al arm clock, iPod dock, Coffee maker, LCD Cable TV, Jacuzzi bathtub, Rain shower, hair dryer, Iron, Mini-bar, Desk, Safe, WiFi ($), Elevators.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFERRED CLUB SUITE OCF
Preferred Club amenities included. 765 sq. ft., King or 2 doubles, Balcony with jacu zzi, Sitting area with TV, iPod dock, LCD TV in bedroom area, Rain shower, Mini-bar, WiFi ($), Secret box for room service, Hairdryer, Iron, Safe, Alarm clock.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite

OTHER INFO
24 Hour Room Service
DINING
NOW Jade Riviera Cancun features 1 meal plan options:
All Meals, Drinks & Tips
There are 8 Restaurants at NOW Jade Riviera Cancun:
Castaways - Beach front snack bar serving lunch specialties.
Cin Cin - A la carte restaurant serving Mediterranean gourmet cusine. Open for dinner. No reservations required. This is an Adult's only restaurant.
Mercure - A la carte restaurant serving French cuiisne. Open for dinner. No reservations required.
Capers - A la carte restaurant serving fresh Italian specialties. Open for dinner. No reservations required.
Tamarindo - A la carte restaurant serving delectable Mexican cuisine. Open for dinner. No reservations required.
Spice - A la carte restaurant serving Asian cuisine with three Teppanyaki tables, Sushi Bar and Pagoda. Open for dinner. No reservations required.
Coco Cafe - Premium coffee and deli snacks.
Carnival - Buffet-style cuisine with a variety of international specialties.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Kayaks, Sport fishing, Eurobungee, Ocean Trampoline, Ocean Iceberg
Nightly Activities & Entertainment:
Nightly Movies (on beach). Live Entertainment
CHILDREN'S PROGRAMS
Explorers Club- Fully supervised children's program with different daily programs based on science, nature and exploration.
Applicable Ages: 3 to 12 years old
Program Fees: Complimentary

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
8573 Recommend
8573 past Apple Vacationers would recommend NOW Jade Riviera Cancun to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 8640reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Most Wonderful Resort
Crystal B, Troy, Missouri
Thu Jul 20 11:00:55 EDT 2017
This resort is absolutely gorgeous! The pristine beach, the lovely Preferred Club Suites, and the wonderful staff all make this our most favorite place to vacation. We have been here four times now, and will continue to return every year God willing!

3rd time back to the Now Jade, and the best yet!
pebbles_1998, Washington, Illinois
Thu Jul 20 08:00:07 EDT 2017
We returned from our 3rd stay at the Now Jade in the beginning of July. This is our favorite resort to visit, and will continue to go back. We love the lay out of the whole resort, it is private and fairly quiet considering the number of people there. Another perk is that it is so close to the airport, without being too close to other resorts. The food and drinks are all high quality, with plenty of variety to make anyone happy. We thoroughly enjoyed eating at the specialty restaurants in the evening. The food and the presentation was great. We ate lunch at Castaways every day, and always had wonderful service from the wait staff. Room service was always nice as well, and there is plenty of variety to choose from. It typically takes about 45 minutes to get, so just keep that in mind. The room service staff was always friendly when they deliver. The daily drinks were always fun to try. The bars have a wide variety of top shelf alcohol, upon request. Make sure to visit Fransisco in the Lobby Bar. He is the best of the best. We enjoy visiting him each time we have been to the Now Jade, as he is a major reason we continue to go back. We would also like to thank Eliseo, the Beverage Manager, as he helped fulfill a very special request that really made our trip special. Eli and Estrella in the lobby area were also very friendly and helpful. There is always a lot to do during your stay there, and the activity staff are entertaining without being obnoxious. We chose chairs on the beach with the grass huts, putting us close to the bathrooms, pool, bar and beach. It was nice to go back and forth from there and the pool depending on if we wanted to swim, or just relax. We made a point to go to the pool early in the day, before the sun got too overpowering, and spent time in the shade or indoors in the afternoon. This helped us to get a tan, without getting fried. Our room had an amazing ocean view! The room itself was very nice and clean, and it is amazing how comfortable the beds were. The maid and turn down service always made sure we had plenty of cold beverages in the room mini fridge. We also let them know that is was our anniversary, and there was champagne and other treats, waiting for us in the afternoon that we arrived. I would highly recommend going here. The staff is all very friendly and accommodating. This is our 7th visit to Mexico, and we don’t see ourselves going anywhere but here. This is a fantastic location to go to enjoy a nice trip.

May 7 to 14, 2017
doggie_doc2002, Urbandale, Iowa
Wed Jul 19 15:07:47 EDT 2017
This was our 6th trip to this resort. As always, the food was great, the property well kept up and rooms clean. The beds are super comfortable...I always sleep well here. This trip was our first time in an ocean front preferred club room. We have stayed in ocean view rooms before. We were on the 3rd floor corner suite and could see the preferred pool and a beautiful view of the ocean. Late afternoon when we are ready for some down time, the balcony is shaded and the breeze is great and even in the heat it was comfortable outside. I'd enjoy a cool shower and sit on the balcony to dry my hair. As always we have to say THANKS to Francisco at the bar in the lobby. He recognizes us every time and tells us welcome home. Always a pleasure. He taught me about top shelf rum, so make sure to ask for the Flor de Caña 7 in your rum drinks. Also Lorenzo at the adult pool bar....my husband says your tequila is too strong (which means he had a great time). LOL Lorenzo always keeps the drinks coming, you never have to ask for a refill. Last but not least, in the preferred club lounge, we were taken expert care of by Marisela. She keeps the bar and snack area clean and politely keeps all the patrons in line (not an easy job). She works very hard. Thank you Marisela. There are certainly other great employees here as well, we will catch them next time. We bought into the vacation club this time, so we will be back soon.

Awesome Trip
brendonk519,
Wed Jul 19 10:43:16 EDT 2017
My girlfriend and I went to the Now Jade for 6 nights a month after we graduated college. We had such a great experience. The service staff was amazing, constantly looking to help. We did the ROH and had an issue the first few days getting a room with a king size bed, as opposed to two queens, but once we got that room, the entire stay was near perfect. Staff members like Darius, Arturo, and Candido made the stay extremely enjoyable and these employees become friends.

Nice resort but just average
jschwabrph, Mason, Ohio
Wed Jul 19 03:38:54 EDT 2017
If you're looking for a nice get-away, this place might work. If you want your socks knocked off, this place does not hit the mark. It was super crowded in July, and you couldn't get a chair at the pool unless you were down there at 6 AM. The food was average at best, and the resort felt very cramped. The entertainment was not nearly as good as my last trip to a Secrets property. On the positive side, all of the workers were super nice. The rooms were great, and the resort had a modern feel to it. If you are traveling with adults only, I would recommend an AO resort. Otherwise, you'll have fun but will probably feel a little cramped. Happy travels!



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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