Cancun

NOW Jade Riviera Cancun


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Unlimited-Luxury®   All Inclusive    

Now Jade Riviera Cancun is an upscale Unlimited-Luxury® resort for couples, friends, and families, with 550 luxurious suites offering spectacular views and 24-hour room and concierge service. Stroll on the half-mile wide, white sand beach, bordered by the turquoise waters of the Caribbean Sea.

Experience some of the most innovative spa treatments available at the Now Spa by Pevonia. Enjoy a great culinary experience with a choice of eight restaurants including Mexican, Asian, International Gourmet, and Italian cuisine. Head for a night out at one of the six happening bars and lounges. And you can even enhance your dining experience further with the Sip, Savor, and See program to nearby Dreams and Now Resorts & Spas (restrictions apply, transportation not included).

Guests that are looking for an enhanced level of service and amenities opt for a Preferred Club Suite. Preferred Club accommodations include personalized check-in and checkout with concierge service, an outdoor Jacuzzi on the balcony, upgraded in-room amenities, access to Mercure Restaurant for à la carte breakfast, two 32" LCD TVs, complimentary in-suite Internet access, and access to the Preferred Club Lounge serving refreshments and offering complimentary computer access.

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Exceptional Values!
Free Symbolic Weddings: Receive the "Your Moments Wedding Package." Restrictions apply. Additional details may be found here.
Honeymooners: Receive the "Do Not Disturb" Honeymoon package complimentary when booking the minimum required room category for a minimum of 7 nights (restrictions apply).
Golf: Complimentary greens fees (cart mandatory and extra charge; restrictions apply).
Family: Two kids 12 & under Stay, Play, and Eat Free during select dates.
Apple Exclusive: Unlimited Connectivity: Free calling to the U.S. and Canada, Free WiFi throughout the resort, and more. Apple Exclusive: Free non-stop transfers.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property is Rainforest Alliance Verified, sells locally made products in stores, and donates goods to local charities. Additional green initiatives include a turtle release program, waste recycling program, 100% environmentally-friendly cleaning products, biodegradable bathroom products, water-efficient bathroom systems, and motion-sensor light switches that work to conserve energy.

Find more information about Now Resorts & Spas.

Learn more about Cancun.
HOTEL LOCATION
Located in Puerto Morelos, just 12 miles from Cancun International Airport.
Address:
RIVIERA MAYA


MX
Local Phone: 011-52-998-87...
Toll Free Phone: 877-577-4UNOW
Fax: 998-872-8889
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Pools
Number of Pools: 3
Outdoor Pools: 3     
Swim-up Bar
Free-form fresh water pool with two swim-up bars
Golf: NEARBY
18 holes at Grand Coral Riviera Maya
Holes: 0
Tennis
Number of Courts: 3
Outdoor Courts: 3
Lighted Courts: 3
Court Fee: Complimentary
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Snorkeling: Complimentary
Hobie Cats: Complimentary
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Additional Charge
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Now is the time to be conscious. Of earths beauty. And nature's gifts. Step inside Now Jade Riviera Cancun, a hip destination where sophistication meets understated. A wondrous place where play and party is just steps from peace and quiet. Beach: Half a mile of white sand beach. Check-in: 3:00 pm
Check-out: 12:00 pm
Total Rooms: 550
Year Opened: 2008 Credit Cards: Visa, Master Card, American Express
ROOM TYPES
FAMILY SUITE
2 Junior Suites connected by door each 700 sq. ft., One with king & the other 2 doubles, Balcony or terrace with tropical views, IPod dock, LCD cable TV, Jacuzzi tub in bathroom, Mini-bar, WiFi ($), Iron, Coffee maker, Ceiling fan, Alarm clock.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFERRED CLUB GOVERNOR SUITE
Preferred Club amenities included. King bed, Ocean front view, Inside jacuzzi, LCD TV in bedroom area, Living area with TV, Dining room, Guest bathroom, Dressing room, Rain shower, iPod docking station, WiFi ($), 2 ceiling fans, Alarm clock, Mini-bar.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFFERED CLUB SUITE OCN VW
765 sq. ft., King or 2 doubles, Balcony with jacuzzi, Ocean-view, Small sitting area with TV, 2 ceiling fans, Alarm clock, IPod dock, Coffee maker, LCD cable TV in bedroom area, Rain shower, Hairdryer, Iron, Mini-bar, Safe, WiFi ($). Preferred Club.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
DEAL OF THE DAY NONREFUNDABLE
Other Amenities -
Kitchen
JUNIOR SUITE OCEAN FRONT
King or 2 doubles, Balcony or terrace, Ocean front view, Ceiling fan, Al arm clock, iPod dock, Coffee maker, LCD Cable TV, Jacuzzi bathtub, Rain shower, hair dryer, Iron, Mini-bar, Desk, Safe, WiFi ($), Elevators.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFERRED CLUB SUITE OCF
Preferred Club amenities included. 765 sq. ft., King or 2 doubles, Balcony with jacu zzi, Sitting area with TV, iPod dock, LCD TV in bedroom area, Rain shower, Mini-bar, WiFi ($), Secret box for room service, Hairdryer, Iron, Safe, Alarm clock.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFERRED DEALOFDAY NONREFUNDA
Other Amenities -
Kitchen
JUNIOR SUITE OCEAN VIEW
King or 2 doubles, Balcony or terrace, Ocean view, Ceiling fan, Alarm clock, iPod dock, Coffee maker, LCD Cable TV, Jacuzzi bathtub, Rain shower, Hair dryer, Iron, Mini-bar, Desk, Safe, WiFi ($), Elevators.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
JUNIOR SUITE TROPICAL
700 sq. ft., King or 2 doubles, Balcony or terrace with tropical views, Ceiling fan, Alarm clock, IPod dock, Coffee maker, LCD cable TV, Jacuzzi tub in bathroom, Rain shower, Hairdryer, Iron, Minibar, Safe, WiFi ($).
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite

OTHER INFO
24 Hour Room Service
DINING
NOW Jade Riviera Cancun features 1 meal plan options:
All Meals, Drinks & Tips
There are 8 Restaurants at NOW Jade Riviera Cancun:
Capers - A la carte restaurant serving fresh Italian specialties. Open for dinner. No reservations required.
Tamarindo - A la carte restaurant serving delectable Mexican cuisine. Open for dinner. No reservations required.
Spice - A la carte restaurant serving Asian cuisine with three Teppanyaki tables, Sushi Bar and Pagoda. Open for dinner. No reservations required.
Coco Cafe - Premium coffee and deli snacks.
Carnival - Buffet-style cuisine with a variety of international specialties.
Castaways - Beach front snack bar serving lunch specialties.
Cin Cin - A la carte restaurant serving Mediterranean gourmet cusine. Open for dinner. No reservations required. This is an Adult's only restaurant.
Mercure - A la carte restaurant serving French cuiisne. Open for dinner. No reservations required.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Kayaks, Sport fishing, Eurobungee, Ocean Trampoline, Ocean Iceberg
Nightly Activities & Entertainment:
Nightly Movies (on beach). Live Entertainment
CHILDREN'S PROGRAMS
Explorers Club- Fully supervised children's program with different daily programs based on science, nature and exploration.
Applicable Ages: 3 to 12 years old
Program Fees: Complimentary

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
7848 Recommend
7848 past Apple Vacationers would recommend NOW Jade Riviera Cancun to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 7647reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
I will 100% return to this place next trip! Great experience
BruceFromKenosha, Kenosha, Wisconsin
Thu Jan 19 10:47:59 EST 2017
Wow! This place was recommended to my girlfriend and I from her brother and wife. They went here originally for 10 days when he first proposed to her. When booking your trip make sure you purchase the shuttle to your hotel and for when you leave your hotel. It made the process of getting off the airplane to the hotel a breeze! I think it was $60 for the shuttle there and back. Make sure you tip your shuttle driver. They work hard loading and unloading all of your luggage. We luckily had the same driver bringing us there and same one back. He was awesome. We gave him a little present when he dropped off. A little background on my girlfriend and I. I am extremely outgoing. I can get along with anyone & make a fun time of nothing. My gf is 100% fluent In Spanish, and I know a little. If you go into this trip looking for a fun time. You will have a spectacular time at this resort. Driving into the now jade it is extremely secure. When I stay secure. It's Like a 15 minute drive off the main highway. Going thru multiple checkpoints of guards with clipboards writing down the drivers name, number of passengers and license plate's. I did not feel unsafe at this resort one bit nor did it feel like I was In danger leaving here. Very high security. Walking into the hotel you greeted by a very friendly staff, a moist towel to refresh yourself, and a sparkling glass of Champagne. We sit down, check in do all that fun jazz. We skip out on the hour long talk they give you and the tour where they might offer you a discount. Do it if you want but that means less time for fun in the sun. Everyday the resort will drop off a sheet of activities that were going on for the day. We only left the hotel 3 out of 7 days we were there. We didn't feel like we had to leave because there was always something going on. I even got trained on how to roll my own Cuban cigar that I got to keep. I won best cigar roll so I won a free cigar! I'm going to name drop some people that were awesome. Lorenzo, Daniel, Ray at the Swim up bar make you some awesome drinks. Juan, Emmanuel aka crazy eyes as I would call him lol. I was nicknamed crazy Bruce. Emmanuel was a blast. We would play volleyball, water volleyball, laugh joke around have a good time. We went to mall of America in Cancun and actually ran into him completely randomly. We wound up getting lunch with him and hung out for a while. Luis was fabulous at the water Aerobics. Burst of life in the morning. Emiliano & Rogue for breakfast. Every morning for 7 days straight we would get seated by them at our request. They would instantly know what we like to drink and have it ready. Food was great! Every morning breakfast buffet with tons of great options. Fresh fruit, ready to made omelettes, just tons of options. There's a lunch buffet too with some of the largest shrimp I've ever had & I love shrimp. There is literally so many options to eat here & all are great! My favorite places were the sushi restaurant, castaways(right by the pool) and the French restaurant. Honestly you have to time out when you want to eat for some of the restaurants. Some of them may or may not have a waiting line. So don't wait until you're starving. What I would do is. Go down 30 minutes before my girlfriend was done getting ready go see the wait time. If there was a long wait time make a reservation, go upstairs then come back. We typically would go out to eat around 8:30 perfect time for us honestly. Barely any wait time if any at all. Room service is fast too! We had a routine after getting done with the pool, go back to the room order room service, shower, by the time you're done showering, your food is ready. I've recommended this place to multiple people. I can't stop talking about it! Thanks for the great stay Now Jade

Great Experience
Mya H, Leesburg, Virginia
Thu Jan 19 10:05:22 EST 2017
This is my second time at this resort. I stayed here 2014 and now January of 2017 and I can honestly say the resort is still amazing. People to focus on Emillino, Edgar and Miguel in The Carnival Buffet are wonderful. The service that they give is impeccable. They meet your every need; as soon as you think of something they are there with it, they def make your vacation memorable and worth it. Also (The Godfather) at the Bar. He makes the best drinks and always has something new and exciting for your to try. Overall this is a Great resort; one that I will continue to visit. The food is good, the service is amazing. The resort is clean and the rooms are huge. I love the bathroom and the rainfall shower. Now Jade has it figured out!!

4th time at a great resort
JoAnn B, Sterling Heights, Michigan
Thu Jan 19 05:09:10 EST 2017
This was our 4th visit to the Jade. Again, what more can I say about this hotel, everything was perfect. The rooms are very spacious and beautiful. Food at all the restaurants was amazing. The guys at the pool were always prompt. Roberto and Carlos were great. All the waiters at the restaurants were great too. But my favorite was Leo at the buffet. Its usually about a year between visits but Leo always remembers us. The girl and guy that are on his team (don't remember their names) were also very friendly. Not often you get hugs every morning. Again, love it lots and I'm sure we will be returning.

Pool was good
Nametag2015, Cambridge, Canada
Wed Jan 18 15:06:57 EST 2017
We liked the resort overall. It was really busy which was expected, but makes it tough to find a spot near the pool unless you were up early. We liked the service, my goodness all staff work so very hard.

Absolutely Wonderful Resort Experience
patriciafU5095NL, Moose Lake, Minnesota
Wed Jan 18 12:13:24 EST 2017
Our first experience with an all-inclusive resort. Spacious & well-cleaned room with a wonderful deck and perfect view of the ocean. Resort associates went out of their way to meet your every need and always with a smile on their faces. The grounds were beautiful with color and lush foliage. The dining options and menus were amazing. Members of our group had accommodations in various locations at the resort by choice, and all had the same positive experience with customer service and quality. We were in the Preferred Club and it was wonderful.



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