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NOW Jade Riviera Cancun


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Unlimited-Luxury®   All Inclusive    

Now Jade Riviera Cancun is an upscale Unlimited-Luxury® resort for couples, friends, and families, with 550 luxurious suites offering spectacular views and 24-hour room and concierge service. Stroll on the half-mile wide, white sand beach, bordered by the turquoise waters of the Caribbean Sea.

Experience some of the most innovative spa treatments available at the Now Spa by Pevonia. Enjoy a great culinary experience with a choice of eight restaurants including Mexican, Asian, International Gourmet, and Italian cuisine. Head for a night out at one of the six happening bars and lounges. And you can even enhance your dining experience further with the Sip, Savor, and See program to nearby Dreams and Now Resorts & Spas (restrictions apply, transportation not included).

Guests that are looking for an enhanced level of service and amenities opt for a Preferred Club Suite. Preferred Club accommodations include personalized check-in and checkout with concierge service, an outdoor Jacuzzi on the balcony, upgraded in-room amenities, access to Mercure Restaurant for à la carte breakfast, two 32" LCD TVs, complimentary in-suite Internet access, and access to the Preferred Club Lounge serving refreshments and offering complimentary computer access.

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Exceptional Values!
Free Symbolic Weddings: Receive the "Your Moments Wedding Package." Restrictions apply. Additional details may be found here.
Honeymooners: Receive the "Do Not Disturb" Honeymoon package complimentary when booking the minimum required room category for a minimum of 7 nights (restrictions apply).
Golf: Complimentary greens fees (cart mandatory and extra charge; restrictions apply).
Family: Two kids 12 & under Stay, Play, and Eat Free during select dates.
Apple Exclusive: Unlimited Connectivity: Free calling to the U.S. and Canada, Free WiFi throughout the resort, and more. Apple Exclusive: Free non-stop transfers.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property is Rainforest Alliance Verified, sells locally made products in stores, and donates goods to local charities. Additional green initiatives include a turtle release program, waste recycling program, 100% environmentally-friendly cleaning products, biodegradable bathroom products, water-efficient bathroom systems, and motion-sensor light switches that work to conserve energy.

Find more information about Now Resorts & Spas.

Learn more about Cancun.
HOTEL LOCATION
Located in Puerto Morelos, just 12 miles from Cancun International Airport.
Address:
RIVIERA MAYA


MX
Local Phone: 011-52-998-87...
Toll Free Phone: 877-577-4UNOW
Fax: 998-872-8889
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Pools
Number of Pools: 3
Outdoor Pools: 3     
Swim-up Bar
Free-form fresh water pool with two swim-up bars
Golf: NEARBY
18 holes at Grand Coral Riviera Maya
Holes: 0
Tennis
Number of Courts: 3
Outdoor Courts: 3
Lighted Courts: 3
Court Fee: Complimentary
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Snorkeling: Complimentary
Hobie Cats: Complimentary
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Additional Charge
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Now is the time to be conscious. Of earths beauty. And nature's gifts. Step inside Now Jade Riviera Cancun, a hip destination where sophistication meets understated. A wondrous place where play and party is just steps from peace and quiet. Beach: Half a mile of white sand beach. Check-in: 3:00 pm
Check-out: 12:00 pm
Total Rooms: 550
Year Opened: 2008 Credit Cards: Visa, Master Card, American Express
ROOM TYPES
JUNIOR SUITE OCEAN FRONT
King or 2 doubles, Balcony or terrace, Ocean front view, Ceiling fan, Al arm clock, iPod dock, Coffee maker, LCD Cable TV, Jacuzzi bathtub, Rain shower, hair dryer, Iron, Mini-bar, Desk, Safe, WiFi ($), Elevators.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFERRED CLUB SUITE OCF
Preferred Club amenities included. 765 sq. ft., King or 2 doubles, Balcony with jacu zzi, Sitting area with TV, iPod dock, LCD TV in bedroom area, Rain shower, Mini-bar, WiFi ($), Secret box for room service, Hairdryer, Iron, Safe, Alarm clock.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
JUNIOR SUITE OCEAN VIEW
King or 2 doubles, Balcony or terrace, Ocean view, Ceiling fan, Alarm clock, iPod dock, Coffee maker, LCD Cable TV, Jacuzzi bathtub, Rain shower, Hair dryer, Iron, Mini-bar, Desk, Safe, WiFi ($), Elevators.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
JUNIOR SUITE TROPICAL
700 sq. ft., King or 2 doubles, Balcony or terrace with tropical views, Ceiling fan, Alarm clock, IPod dock, Coffee maker, LCD cable TV, Jacuzzi tub in bathroom, Rain shower, Hairdryer, Iron, Minibar, Safe, WiFi ($).
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
FAMILY SUITE
2 Junior Suites connected by door each 700 sq. ft., One with king & the other 2 doubles, Balcony or terrace with tropical views, IPod dock, LCD cable TV, Jacuzzi tub in bathroom, Mini-bar, WiFi ($), Iron, Coffee maker, Ceiling fan, Alarm clock.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFERRED CLUB GOVERNOR SUITE
Preferred Club amenities included. King bed, Ocean front view, Inside jacuzzi, LCD TV in bedroom area, Living area with TV, Dining room, Guest bathroom, Dressing room, Rain shower, iPod docking station, WiFi ($), 2 ceiling fans, Alarm clock, Mini-bar.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFFERED CLUB SUITE OCN VW
765 sq. ft., King or 2 doubles, Balcony with jacuzzi, Ocean-view, Small sitting area with TV, 2 ceiling fans, Alarm clock, IPod dock, Coffee maker, LCD cable TV in bedroom area, Rain shower, Hairdryer, Iron, Mini-bar, Safe, WiFi ($). Preferred Club.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite

OTHER INFO
24 Hour Room Service
DINING
NOW Jade Riviera Cancun features 1 meal plan options:
All Meals, Drinks & Tips
There are 8 Restaurants at NOW Jade Riviera Cancun:
Spice - A la carte restaurant serving Asian cuisine with three Teppanyaki tables, Sushi Bar and Pagoda. Open for dinner. No reservations required.
Coco Cafe - Premium coffee and deli snacks.
Carnival - Buffet-style cuisine with a variety of international specialties.
Castaways - Beach front snack bar serving lunch specialties.
Cin Cin - A la carte restaurant serving Mediterranean gourmet cusine. Open for dinner. No reservations required. This is an Adult's only restaurant.
Mercure - A la carte restaurant serving French cuiisne. Open for dinner. No reservations required.
Capers - A la carte restaurant serving fresh Italian specialties. Open for dinner. No reservations required.
Tamarindo - A la carte restaurant serving delectable Mexican cuisine. Open for dinner. No reservations required.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Kayaks, Sport fishing, Eurobungee, Ocean Trampoline, Ocean Iceberg
Nightly Activities & Entertainment:
Nightly Movies (on beach). Live Entertainment
CHILDREN'S PROGRAMS
Explorers Club- Fully supervised children's program with different daily programs based on science, nature and exploration.
Applicable Ages: 3 to 12 years old
Program Fees: Complimentary

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
7848 Recommend
7848 past Apple Vacationers would recommend NOW Jade Riviera Cancun to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 6549 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Good but not what I expected
AndreaGarde, Cork, Ireland
Thu Jun 23 13:29:05 EDT 2016
Firstly the resort is beautiful to look at, mature grounds and clean spaces. The staff are an absolute delight and makes this an enjoyable getaway. It's the management systems that is not quite up to standard from a frequent visitor to AM Resorts. We have been to several in both Mexico and the Caribbean as a whole, also do not expect any kind of extra special treatment for being a frequent guest, if anything you get the basic because they know you will probably be back, no perks for loyal customers. We are currently in to day 6 of an 11 day stay and there has been a few hiccups. When we arrived our assigned room was occupied which was a little embarrassing as we walked in on them getting dressed for dinner. We were then moved to another room that had to be checked to make sure it was empty!! The reservation system is not quite up to date and left us feeling a bit unsafe the first night as we were wondering if someone else would walk into our room. On the first day we asked where a quiet pool was and was directed to what turned out to be the preferred pool which was not part of our package, another oops as we were asked to leave, which was correct but awkward. The main pool has great music and activities but is very loud. No alternative unless you pay for preferred which is expensive, we find it difficult to get chairs together after 10.30 am so make sure you are up early, at least by 9am at the latest, they do enforce the no reservation of chairs but there are just not enough to begin with and they are not quite comfortable, these chairs were designed to have a padded cushion which is not available so I recommend getting 3-4 towels to create the padding needed. Cocktails are really good by the pool but not very strong which I think is great as you are not drunk by lunch time and stops people from being messy early in the day, if you want a stronger drink all you have to do is ask. I think the restaurants are really good, nice portion size and tasty food, not quite authentic but will appeal to the masses, there are no specials but when you are catering to so many I can see why they don't vary the menu. As a mass appeal resort I find they do not really know about food allergies, in particular gluten free, we previously stayed in Now Larimar and secrets silver sands and dreams los mareas and they were amazing and very knowledgable and were able to make just about any dish gluten free. Except for one waiter here we were met with blank stares when asked about gluten in a dish. So be careful if you have an allergy and double check before taking a chance. Entertainment is excellent, they have a great outdoor big screen that has music and sporting events with great catering and is a credit to them, also lovely evening music in the lobby to enjoy. Nice shops but as others have said are expensive, I find this strange as if they were cheaper then more people would buy things and they could have a better turnover of stock. They stock known brands of high end goods but there is little or no savings that I could get in a sale at home so why bother. Overall very nice but there is better in the AM resort brand. More>

Wonderful Wedding
P B, Coldwater, Michigan
Thu Jun 23 11:20:25 EDT 2016
Now Jade is the perfect place for a wedding. The Wedding Department - was amazing - from the flowers to the cake - to every detail - we want to Thank Jeannie - who worked with my Son and his new bride. The wedding had to be moved inside because of rain - and they made it easy - they had a back up place that was so very pretty - they made their day. Our meal that evening was amazing and the staff that worked the reception - was great! We had 27 in our party - we all felt that the staff - was on top of it - and all works very hard to make your stay enjoyable. Even though the weather did not cooperate - with our whole stay - we all had fun. More>

Great place
BSD8701, Birmingham, United Kingdom
Thu Jun 23 04:59:02 EDT 2016
Me and my partner spent a week here and it was brilliant. Pros The food - never disappointing with lots of restaurants to choose from. The buffet breakfast was brilliant with lots of choice. There is also a 24hr coffee shop that serves cakes as well. If you chose the preferred room you get access to the preferred lounge which gives access to a free bar where you can pour drinks yourself. The staff - amazing!!!! Can't fault the service once, they were attentive and never once came across with a bad attitude or lack of interest. Pool - great pools, you can go to the family pool or adult pool which was as you expect quiet with adults. Cons Room - our room had a funny smell when we arrived, we informed the hotel and they were quick to fix it however it kept coming back and we had to keep telling them to come back and sort it out. Had it not been for that smell I would have definitely given this hotel a 5 star rating. Would definitely come back! More>

Overall, a great resort!
Rick G, Fort Collins, Colorado
Wed Jun 22 21:05:45 EDT 2016
This was our 3rd trip to the Now Jade. That tells you something right there. First, I gotta vent against the parent company, AMResorts. When we landed and got to our shuttle, we were herded off to the side, in 95 degree heat, until an employee from AMResorts came up to try and sell us a spot at the timeshare table the next morning. I say, sell us, because he wanted $10 per adult at that time, which would be refunded after we attended the seminar. I don't want to attend your seminar and I want to get out of the freaking heat and start my vacation!! It was only after some stern and persistent NO's, that he let us on the shuttle. That's not acceptable. But, on to the resort. It had been remodeled since our last visit and was very nice. The check in was seamless and we were off to eat while our room was being prepared. All of the restaurants are awesome! Mercure is absolutely the best for breakfast and dinner. We were in the preferred side, which I'd recommend. Miquel at The Reef bar was absolutely outstanding!! Very friendly, and knew our drinks by the end of the first day. The pool was nice, and reasonably quiet. No problem getting a chair or even a cabana if you wanted. The beach here isn't the best for swimming. I've only been in the Summer and apparently that's when the seaweed decides to come in. The resort does the best it can, and there are men carrying it away by the frontend loader full, all day. Still, it doesn't put a dent in it. Thankfully there are areas in front of the Preferred area, and the swim area near the main pool that are relatively clear. But, the bottom is REALLY ROCKY, so wear water shoes. We actually had a few days where the sea was calm enough to enjoy. Again, Summer seems to be a higher tide timeframe, and it usually has a pretty strong wave action. Overall a great resort and one we'll probably frequent again. All the staff were very friendly and helpful!! More>

Totally Worth the Money!
SLizMcott, Illinois
Wed Jun 22 17:43:48 EDT 2016
So we booked the Now Jade because of other reviews and I am totally satisfied! We upgraded to the preferred ocean front and it is worth all the extra benefits in the preferred status. The staff is friendly and the rooms are clean! We will be back More>



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