Cancun

NOW Jade Riviera Cancun


Email | Share |
Unlimited-Luxury®   All Inclusive    

2019 Exceptional Values
Extra Value: Unlimited Connectivity:
Free calling to U.S. and Canada, Free WiFi throughout the resort and more. Apple Leisure Group Exclusive: Free non-stop transfers.
Golf: One complimentary round of golf per person, per day (cart mandatory & extra charge, restrictions apply).
Free Symbolic Weddings: Receive the Your Moments Wedding Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. See applebeachbrides.com.
Honeymoon: Receive the Do Not Disturb Honeymoon Package complimentary. This package is complimentary when booking a Preferred Club Suite Ocean View or higher for 7 nights or more (restrictions apply*).
Family: Two kids 12 & under Stay, Play & Eat Free during select dates.

New Video!

Now Jade Riviera Cancun is an upscale Unlimited-Luxury® resort for couples, friends, and families, with 550 luxurious suites offering spectacular views and 24-hour room and concierge service. Stroll on the half-mile wide, white sand beach, bordered by the turquoise waters of the Caribbean Sea.

Experience some of the most innovative spa treatments available at the Now Spa by Pevonia. Enjoy a great culinary experience with a choice of eight restaurants. Head for a night out at one of the six happening bars and lounges. And you can even enhance your dining experience further with the Sip, Savor, and See program to nearby Dreams and Now Resorts & Spas (restrictions apply, transportation not included).

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property is Rainforest Alliance Verified, sells locally made products in stores, and donates goods to local charities.

Find more information about Now Resorts & Spas.
Learn more about Riviera Maya.

*Subject to availability and double occupancy only. Prices and package subject to change without notice. This package cannot be combined with the Your Moments Wedding Package to receive both packages complimentary and cannot be deducted when purchasing other packages. To receive the package complimentary it is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.
HOTEL LOCATION
Located in Puerto Morelos, just 12 miles from Cancun International Airport.
Address:
RIVIERA MAYA


MX
Local Phone: 011-52-998-872-8
Toll Free Phone: 877-577-4UNOW
Fax: 998-872-8889
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Pools
Number of Pools: 3
Outdoor Pools: 3     
Swim-up Bar
Free-form fresh water pool with two swim-up bars. Adults only pool is for Preferred Club guests only.
Golf: NEARBY
18 holes at Grand Coral Riviera Maya
Holes: 0
Tennis
Number of Courts: 3
Outdoor Courts: 3
Lighted Courts: 3
Court Fee: Complimentary
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Snorkeling: Complimentary
Hobie Cats: Complimentary
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Additional Charge
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Now is the time to be conscious. Of earths beauty. And nature's gifts. Step inside Now Jade Riviera Cancun, a hip destination where sophistication meets understated. A wondrous place where play and party is just steps from peace and quiet. AMResorts® will now be welcoming small dogs (22lbs./10 kg or less) at all Zoetry® Wellness & Spa Resorts, Secrets®, Breathless®, Dreams® and Now® Resorts & Spas. Guests no longer need to leave their beloved dogs behind when traveling. Beach: Half a mile of white sand beach. Check-in: 3:00pm
Check-out: 12:00pm
Total Rooms: 550
Year Opened: 2008 Credit Cards: Visa, Master Card, American Express
ROOM TYPES
PREFERRED CLUB GOVERNOR SUITE
Preferred Club amenities included. King bed, Ocean front view, Inside jacuzzi, LCD TV in bedroom area, Living area with TV, Dining room, Guest bathroom, Dressing room, Rain shower, iPod docking station, WiFi ($), 2 ceiling fans, Alarm clock, Mini-bar.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFFERED CLUB SUITE OCN VW
765 sq. ft., King or 2 doubles, Balcony with jacuzzi, Ocean-view, Small sitting area with TV, 2 ceiling fans, Alarm clock, IPod dock, Coffee maker, LCD cable TV in bedroom area, Rain shower, Hairdryer, Iron, Mini-bar, Safe, WiFi ($). Preferred Club.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFFERED CLUB SUITE OCN VW
Other Amenities -
Kitchen
DEAL OF THE DAY NONREFUNDABLE
King or 2 doubles, Balcony or terrace with tropical views, Ceiling fan, Alarm clock, IPod dock, Coffee maker, LCD cable TV, Jacuzzi tub in bathroom, Rain shower, Hairdryer, Iron, Minibar, Safe, WiFi ($).
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
JUNIOR SUITE OCEAN FRONT
King or 2 doubles, Balcony or terrace, Ocean front view, Ceiling fan, Al arm clock, iPod dock, Coffee maker, LCD Cable TV, Jacuzzi bathtub, Rain shower, hair dryer, Iron, Mini-bar, Desk, Safe, WiFi ($), Elevators.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFERRED CLUB SUITE OCF
Preferred Club amenities included. 765 sq. ft., King or 2 doubles, Balcony with jacu zzi, Sitting area with TV, iPod dock, LCD TV in bedroom area, Rain shower, Mini-bar, WiFi ($), Secret box for room service, Hairdryer, Iron, Safe, Alarm clock.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFFERED CLUB SUITE OCN VW
Other Amenities -
Kitchen
PREFERRED DEALOFDAY NONREFUNDA
King or 2 doubles, Balcony or terrace with tropical views, Ceiling fan, Alarm clock, IPod dock, Coffee maker, LCD cable TV, Jacuzzi tub in bathroom, Rain shower, Hairdryer, Iron, Minibar, Safe, WiFi ($). Preferred Club.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
JUNIOR SUITE OCEAN VIEW
King or 2 doubles, Balcony or terrace, Ocean view, Ceiling fan, Alarm clock, iPod dock, Coffee maker, LCD Cable TV, Jacuzzi bathtub, Rain shower, Hair dryer, Iron, Mini-bar, Desk, Safe, WiFi ($), Elevators.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
JUNIOR SUITE TROPICAL
700 sq. ft., King or 2 doubles, Balcony or terrace with tropical views, Ceiling fan, Alarm clock, IPod dock, Coffee maker, LCD cable TV, Jacuzzi tub in bathroom, Rain shower, Hairdryer, Iron, Minibar, Safe, WiFi ($).
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
FAMILY SUITE
2 Junior Suites connected by door each 700 sq. ft., One with king & the other 2 doubles, Balcony or terrace with tropical views, IPod dock, LCD cable TV, Jacuzzi tub in bathroom, Mini-bar, WiFi ($), Iron, Coffee maker, Ceiling fan, Alarm clock.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite

OTHER INFO
24 Hour Room Service
DINING
NOW Jade Riviera Cancun features 1 meal plan options:
All Meals, Drinks & Tips
There are 8 Restaurants at NOW Jade Riviera Cancun:
Capers - A la carte restaurant serving fresh Italian specialties. Open for dinner. No reservations required.
Tamarindo - A la carte restaurant serving delectable Mexican cuisine. Open for dinner. No reservations required.
Spice - A la carte restaurant serving Asian cuisine with three Teppanyaki tables, Sushi Bar and Pagoda. Open for dinner. No reservations required.
Coco Cafe - Premium coffee and deli snacks.
Carnival - Buffet-style cuisine with a variety of international specialties.
Castaways - Beach front snack bar serving lunch specialties.
Cin Cin - A la carte restaurant serving Mediterranean gourmet cusine. Open for dinner. No reservations required. This is an Adult's only restaurant.
Mercure - A la carte restaurant serving French cuiisne. Open for dinner. No reservations required.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Kayaks, Sport fishing, Eurobungee, Ocean Trampoline, Ocean Iceberg
Nightly Activities & Entertainment:
Nightly Movies (on beach). Live Entertainment
CHILDREN'S PROGRAMS
Explorers Club- Fully supervised children's program with different daily programs based on science, nature and exploration.
Applicable Ages: 3-12 years old
Program Fees: Complimentary

The Core Zone area will be open from 9:00am-10:00pm every day where teenagers between 13-17 years old will have their own dedicated place with a large array of options of entertainment.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
8573 Recommend
8573 past Apple Vacationers would recommend NOW Jade Riviera Cancun to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 10828reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Wonderful Resort, Beware of Time Share Trap
JENNA C.
Feb 16 2019
We had a wonderful stay at Now Jade however did not appreciate the hour they wasted of our time upon checking in and trying to force us into the Time Share trap and every time going into the lobby the same thing happened over and over.
Customer Rating: 

Excellent staff all around. Restaurants left us wanting more
JEFFREY S.
Jan 28 2019
The staff all over the resort were EXCELLENT! We were not satisfied with the restaurants at all. Limited availability and no option to book any sort of reservations in advance. We were unable to finish our meal at the Spanish restaurant due to the lack of taste in the food.
Customer Rating: 

Overall good but could have been better
BRENT V.
Jan 25 2019
Negatives: beach had too much seaweed and there wasn't really much beach at all... it needed more sand and more distance from the hotel. Also we had an extremely uncomfortable bed... it was very worn out. But the hotel was clean, employees were friendly, food overall was good, and the pools were nice.
Customer Rating: 

Great spot but few options for entertainment
BENJAMIN G.
Jan 21 2019
The resort was really nice and clean. The hotel employees were phenomenal. They anticipated our needs and took great care of us. There were water sport options but they closed early (4:30). The night entertainment was lacking after 9:30. Overall a great resort though. Look into excursions too! Lots of places to visit and explore.
Customer Rating: 

Jade Now
JEFFREY W.
Jan 17 2019
We are not happy with our stay for many reasons we were very specific about wanting beachfront view and we did not get it at all and could not be helped with that when we arrived I had explained that word two of us going and we had originally wanted to stay at secrets that were sold on the now jade has been a very good place to stay with lots of entertainment and that we were only 15 minutes from the strip which was very important to us but we were over an hour away we basically were stuck there at the pool for three days with little to no entertainment and zero nightlife I have already asked for
Customer Rating: 

Better then expected
NATHAN M.
Jan 15 2019
The hotel / Resort was excatly as described and the accomadations were better then we expected. All staff were so positive and welcoming. Everything was clean and neat. The food was amazing. The service was excellent.
Customer Rating: 

Fantastic and Memorable Family Vacation
DANIEL D.
Jan 09 2019
We just returned from a fantastic, fun, 4-day visit to the Now Jade with our three children (ages 12, 10, & 8). Our overall experience and enjoyment was 5-star, but a few minor things prevent me from giving a 5-star review (below). The resort wasn’t perfect, but I can’t imagine a more perfect family vacation overall. Rooms: We had a family suite (2 adjoining rooms) on the 4th floor of building #1. This room set the standard by which we’ll judge all future hotel rooms (SERIOUSLY)! We were surprised and thrilled to have an ocean view from both rooms/balconies!! Beautiful view/tons of space/ocean views from the shower! Kids were close by but had their own room/bathroom/balcony and we had a bit of privacy. Food: Excellent food! We enjoyed the buffet for breakfast everyday followed by coffee at Coco. Lunch was either at Barefoot (poolside burgers are so fun!) or Castaways (kids loved the buffalo wings and I highly recommend the fish tacos). For supper we ate at the Carnival, Spice and Tamarindo. Carnival (the buffet) was great for variety and speed. I loved the made to order pasta with squid, mussels, and alfredo sauce. Spice was AMAZING. Our family of 5 was seated at the sushi bar and we had so much fun. The sushi was excellent (I can’t stop thinking about it!). Dinner at Tamarindo was fine. Great service and atmosphere. Food was above average. Entertainment: Props to the entertainment team, especially Saul and Amara. My boys loved playing beach volleyball every day (both the organized games with Amara and “pick-up” games with new friends). We also enjoyed crazy-games and water aerobics. My personal favorite was morning ocean-side yoga! The evening shows were so much fun for the kids, and the adults too. The Wednesday night rock concert was fantastic! Acrobats on Thursday and the magician on Friday were fun too. We did the dolphin ride at next-door Delphinus. Highly recommend. Pools: Beautiful! So warm. Maybe I didn’t look hard enough but I didn’t see any missing tiles. The infinity edge was stunning. Pool closest to the beach is the warmest. Beach: The sea grass was bad while we were there. There were piles that washed up on the beach and in the afternoons the ocean was full of it. The resort had workers out constantly trying to remove it. Having said that…it didn’t really bother us. We still spent most all day on the beach and in the water. Could the ocean/beach have been better? Sure (and that’s why the 4-star review). But would it discourage us from returning? Absolutely not! The best swimming in on the south side of the beach where they are fewer rocks. We brought water shoes but found we didn’t need them. Towels/chairs: Towels could be hard to come by. The most popular guy was the fellow who drove the towel cart. Chairs around the pool and beach were very full but always opened up at some point. Worst case scenario was we laid our towels on the beach. I would highly recommend the Now Jade. Close to the airport, excellent service, beautiful landscaping, and perfect room. Our family can’t wait to return!We just returned from a fantastic, fun, 4-day visit to the Now Jade with our three children (ages 12, 10, & 8). Our overall experience and enjoyment was 5-star, but a few minor things prevent me from giving a 5-star review (below). The resort wasn’t perfect, but I can’t imagine a more perfect family vacation overall. Rooms: We had a family suite (2 adjoining rooms) on the 4th floor of building #1. This room set the standard by which we’ll judge all future hotel rooms (SERIOUSLY)! We were surprised and thrilled to have an ocean view from both rooms/balconies!! Beautiful view/tons of space/ocean views from the shower! Kids were close by but had their own room/bathroom/balcony and we had a bit of privacy. Food: Excellent food! We enjoyed the buffet for breakfast everyday followed by coffee at Coco. Lunch was either at Barefoot (poolside burgers are so fun!) or Castaways (kids loved the buffalo wings and I highly recommend the fish tacos). For supper we ate at the Carnival, Spice and Tamarindo. Carnival (the buffet) was great for variety and speed. I loved the made to order pasta with squid, mussels, and alfredo sauce. Spice was AMAZING. Our family of 5 was seated at the sushi bar and we had so much fun. The sushi was excellent (I can’t stop thinking about it!). Dinner at Tamarindo was fine. Great service and atmosphere. Food was above average. Entertainment: Props to the entertainment team, especially Saul and Amara. My boys loved playing beach volleyball every day (both the organized games with Amara and “pick-up” games with new friends). We also enjoyed crazy-games and water aerobics. My personal favorite was morning ocean-side yoga! The evening shows were so much fun for the kids, and the adults too. The Wednesday night rock concert was fantastic! Acrobats on Thursday and the magician on Friday were fun too. We did the dolphin ride at next-door Delphinus. Highly recommend. Pools: Beautiful! So warm. Maybe I didn’t look hard enough but I didn’t see any missing tiles. The infinity edge was stunning. Pool closest to the beach is the warmest. Beach: The sea grass was bad while we were there. There were piles that washed up on the beach and in the afternoons the ocean was full of it. The resort had workers out constantly trying to remove it. Having said that…it didn’t really bother us. We still spent most all day on the beach and in the water. Could the ocean/beach have been better? Sure (and that’s why the 4-star review). But would it discourage us from returning? Absolutely not! The best swimming in on the south side of the beach where they are fewer rocks. We brought water shoes but found we didn’t need them. Towels/chairs: Towels could be hard to come by. The most popular guy was the fellow who drove the towel cart. Chairs around the pool and beach were very full but always opened up at some point. Worst case scenario was we laid our towels on the beach. I would highly recommend the Now Jade. Close to the airport, excellent service, beautiful landscaping, and perfect room. Our family can’t wait to return!
Customer Rating: 

Now Jade review
ANITA M.
Jan 09 2019
The hotel itself is very clean and the staff does a very good job at keeping it clean. The staff at the restaurants also works very hard and is equally good. Some of the negatives were the ability to find pool chairs after 7 am. Many mornings, my husband went down at 6:30, just to get 2 chairs for us. Even though "saving" chairs is not permitted, many guests keep towels overnight and then use them before the towel distribution is open. We had towels in chairs one morning, went to the Barefoot Grill for some food, only to come back and find our towels taken and our personal items moved to a table 20-30 feet away by someone. The biggest thing is the lack of entertainment at Now Jade. In the past 3 years, we have been to Dreams Punta Cana and Secrets Silversands and experienced fantastic shows as well as fantastic entertainment around the pool. Unfortunately, Now Jade had minimal entertainment and most of the entertainment team didn't seem that enthused.
Customer Rating: 

Fairly Nice. Not 5 golden apples nice
CYNTHIA H.
Jan 08 2019
Hotel would only give us one key at check in!! Ridiculous! Sorry this is our policy??? We spent $50K for 7 rooms for a week and we were all spread out when we requested we be together. Also like a half mile to and from the room...
Customer Rating: 

JEFFREY S.
Jan 08 2019
Excellent service, accommodations, and food. My only negative is that the guests are allowed to claim lounge chairs for the day that they hardly use. If you don’t hijack a chair by 7 am you will go without. I know this practice is not unique to Now Jade.
Customer Rating: 

The rating does not match what you get
DANIEL K.
Jan 08 2019
Very aggressive sales people trying to get you to participate in their VIP breakfast where they push a $50k VIP package. Dirty beach full of kelp. No available seats at pool at any point during 7 day trip. Very limited breakfast and lunch options. Dinner at the restaurants the were excellent.
Customer Rating: 

TripAdvisor Traveller Reviews
Beach and Service
ppoley, Winnipeg, Canada
Sun Feb 17 17:18:25 EST 2019
We just got home from a 14 day vacation at Now Jade. We had the most amazing time, the beach is beautiful and the waves were fun to be in, the first week angel fish swam right up to us, it was worthwhile snorkeling right at the beach. the resort took care to keep the sand groomed and clean. The food was fantastic, Carnival Buffet had a variety of food, and every day there would be different dishes, all well prepared. The restaurant were also excellent. We can say enough about the serving staff , they were efficient, courteous and fun, they made us feel welcome. The resort does have areas where there is a one step down level and we often saw people tripping going down or up, these levels are not well marked, so watch out for this. The rooms were clean but the housekeeping staff were not consistent with making sure there were towels, face clothes, toilet paper etc in good supply, we would just call down to housekeeping and they would quickly send up what ever we needed, but it was a bit annoying. There is room service and it is excellent, a wide variety of food and quickly delivered. The pools are warm and clean, the infinity pool is delightful. We would definitely return to this resort. Also have to mention there were lots of young families there too. A great mix of age groups.

Top notch!!!
taelor13, Hamilton, Canada
Sun Feb 17 11:43:52 EST 2019
Just got back from Now Jade. What a fantastic resort! I have been on a yearly all inclusive holiday for the last 15 years to some very amazing resorts (Royalton, Valentin, etc) and this one is definitely one of the top. The staff here are amazing!! They offer customer service that is second to none. They are friendly and helpful and on top of every detail. They really made this holiday amazing for us. Whoever is training and hiring the staff are doing a fantastic job. You glass never goes half empty. You sit for no more than 5 min anywhere, beach, pool etc before someone is offering you a drink. One night at the Italian restaurant I said I wish they had creme brûlée on the menu and the waiter over heard me and next thing I know it was in front of me! I was blown away. Not sure where he even got it cause I didn't see it on any of the restaurant menus! The rooms are cleaned early everyday which is nice. Turn down service which is such a nice touch. Even when it rained we had so much fun. Board games and champagne, the staff do all they can to make you forget the rain. You call for an issue with your room, someone is there in 5 min. It's pretty incredible the level of service. Puerto Moreles is a $10 cab ride and worth the drive. Sweet, quiet town. Shops and restaurants but not the loud, busy environment of playa del Carmen. Shop staff don't harass you like in Playa. Loved the grocery store for some fun Mexican treats to bring home. The rooms are big and clean, beds are so comfy. The a la cartes are awesome. No reservations needed which was so nice and rarely a wait time. The buffet is amazing! Fresh Cooked shrimp, fish etc every day, fresh tortillas made from dough right in front of you. Great drinks, Juan Julio at all the bars (you have to ask) lots of good brands of alcohol. The house wine is great as well as the champagne. Beach was nice, always got a chair. Didn't see any shows cause we preferred a late 3 hour dinner lol. Fun environment in the main plaza area with a huge screen showing all the current sports. Room service fast and tasty. Beautiful spa but over priced. You can work put a deal though so just offer the most you will pay and as long as it's reasonable they will agree. We were a group of 4 women ages-40-60 and we enjoyed every minute! I will be back and would love to try the preferred section although I am not sure how much better it could be cause it was so fantastic. Staff that stood out Gayler in the buffet, kind, helpful, carried our plates, champagne lunch was flowing! Lourdes in the buffet- sweet lovely lady with a huge smile all the time. Juan and Uriel in the Italian restaurant, fantastic customer service. Angel in the beach/pool bar who served up during the rain storm in the plaza area with wine and shots 👍 So so many others that I did not get their names. There was not one bad, rude, grumpy staff there. All amazing! A few suggestions for the resort -more towel stations (or at least one) -no card for rooms!!! Such a pain to constantly be worrying about where your card is. Time to upgrade to bracelets! -a la cart and room service menu on the tv -daily activities menu on the tv or app. -daily activity menu had the incorrect sunrise time so almost missed it (was off by 20 min)

Ok!
Kim B,
Sun Feb 17 08:26:17 EST 2019
Just returned from Now Jade and the resort is really nice. The rooms (privilege) are quite out dated and could use some upgraded furnishings. The room was very large, but no full length mirror (seemed really odd). Wasn't thrilled with the lack of privacy on balcony's, they all face each other. There was a lack of control over the privilege adult only pool, and you better be up before the birds to get a spot. The privilege beach area was horrible. It was right beside where the bulldozer puts all the seaweed, therefore very loud and smelly. The food was my least favourite out of all resorts I've been to (at least 15). The buffet is far too small for this size resort. There really wasn't anything that tasted great. NOW Sapphire is much more luxurious, and food is much better. The privilege pool was closely monitored and always quiet and peaceful. I strongly recommend NOW Sapphire over NOW Jade. Also, upon arrival we were not greeted with anything but a towel, no drink like every other resort. The privilege check in is frustrating. After a full day of travel, you just want to get to your room. They start with the time share nonsense at check in....wasn't impressed. Resorts must understand that travelers are tired and just want to get into their room. Not sure why all the paperwork with name, address, etc. is needed. Doesn't the hotel already have all this info? Overall, a nice, well laid out resort....just not on the top of my list.

Great food and staff
lindsey711, Regina, Canada
Sun Feb 17 06:27:12 EST 2019
My family and I visited Now Jade in February of 2019. We took our four month old daughter. It was perfect for our little family. The staff were all very friendly and always had a smile on their face. We really appeciate the staff going out of their way to make our baby smile. They deserve so much respect for how hard they work. The food was also fantastic. It was good for our family because it didn’t get too crazy at night, more of a low key resort rather than a party resort. Overall we had an incredible stay!

Francisco at Lobby Bar
Ron L, Wausau, Wisconsin
Sun Feb 17 05:56:16 EST 2019
Francisco was one of the best bartenders at the resort. He was funny, personable and made some amazing drinks! Always went above and beyond. Definitely worth stopping and having him make a drink! Francisco’s his name, Alcohol’s his game!



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
Be the first to know! Sign up for email deals. Subscribe