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NOW Jade Riviera Cancun


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Unlimited-Luxury®   All Inclusive    

Now Jade Riviera Cancun is an upscale Unlimited-Luxury® resort for couples, friends, and families, with 550 luxurious suites offering spectacular views and 24-hour room and concierge service. Stroll on the half-mile wide, white sand beach, bordered by the turquoise waters of the Caribbean Sea.

Experience some of the most innovative spa treatments available at the Now Spa by Pevonia. Enjoy a great culinary experience with a choice of eight restaurants including Mexican, Asian, International Gourmet, and Italian cuisine. Head for a night out at one of the six happening bars and lounges. And you can even enhance your dining experience further with the Sip, Savor, and See program to nearby Dreams and Now Resorts & Spas (restrictions apply, transportation not included).

Guests that are looking for an enhanced level of service and amenities opt for a Preferred Club Suite. Preferred Club accommodations include personalized check-in and checkout with concierge service, an outdoor Jacuzzi on the balcony, upgraded in-room amenities, access to Mercure Restaurant for à la carte breakfast, two 32" LCD TVs, complimentary in-suite Internet access, and access to the Preferred Club Lounge serving refreshments and offering complimentary computer access.

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Exceptional Values!
Free Symbolic Weddings: Receive the "Your Moments Wedding Package." Restrictions apply. Additional details may be found here.
Honeymooners: Receive the "Do Not Disturb" Honeymoon package complimentary when booking the minimum required room category for a minimum of 7 nights (restrictions apply).
Golf: Complimentary greens fees (cart mandatory and extra charge; restrictions apply).
Family: Two kids 12 & under Stay, Play, and Eat Free during select dates.
Apple Exclusive: Unlimited Connectivity: Free calling to the U.S. and Canada, Free WiFi throughout the resort, and more. Apple Exclusive: Free non-stop transfers.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property is Rainforest Alliance Verified, sells locally made products in stores, and donates goods to local charities. Additional green initiatives include a turtle release program, waste recycling program, 100% environmentally-friendly cleaning products, biodegradable bathroom products, water-efficient bathroom systems, and motion-sensor light switches that work to conserve energy.

Find more information about Now Resorts & Spas.

Learn more about Cancun.
HOTEL LOCATION
Located in Puerto Morelos, just 12 miles from Cancun International Airport.
Address:
RIVIERA MAYA


MX
Local Phone: 011-52-998-87...
Toll Free Phone: 877-577-4UNOW
Fax: 998-872-8889
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Pools
Number of Pools: 3
Outdoor Pools: 3     
Swim-up Bar
Free-form fresh water pool with two swim-up bars
Golf: NEARBY
18 holes at Grand Coral Riviera Maya
Holes: 0
Tennis
Number of Courts: 3
Outdoor Courts: 3
Lighted Courts: 3
Court Fee: Complimentary
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Snorkeling: Complimentary
Hobie Cats: Complimentary
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Additional Charge
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Now is the time to be conscious. Of earths beauty. And nature's gifts. Step inside Now Jade Riviera Cancun, a hip destination where sophistication meets understated. A wondrous place where play and party is just steps from peace and quiet. Beach: Half a mile of white sand beach. Check-in: 3:00 pm
Check-out: 12:00 pm
Total Rooms: 550
Year Opened: 2008 Credit Cards: Visa, Master Card, American Express
ROOM TYPES
FAMILY SUITE
2 Junior Suites connected by door each 700 sq. ft., One with king & the other 2 doubles, Balcony or terrace with tropical views, IPod dock, LCD cable TV, Jacuzzi tub in bathroom, Mini-bar, WiFi ($), Iron, Coffee maker, Ceiling fan, Alarm clock.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFERRED CLUB GOVERNOR SUITE
Preferred Club amenities included. King bed, Ocean front view, Inside jacuzzi, LCD TV in bedroom area, Living area with TV, Dining room, Guest bathroom, Dressing room, Rain shower, iPod docking station, WiFi ($), 2 ceiling fans, Alarm clock, Mini-bar.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFFERED CLUB SUITE OCN VW
765 sq. ft., King or 2 doubles, Balcony with jacuzzi, Ocean-view, Small sitting area with TV, 2 ceiling fans, Alarm clock, IPod dock, Coffee maker, LCD cable TV in bedroom area, Rain shower, Hairdryer, Iron, Mini-bar, Safe, WiFi ($). Preferred Club.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
JUNIOR SUITE OCEAN FRONT
King or 2 doubles, Balcony or terrace, Ocean front view, Ceiling fan, Al arm clock, iPod dock, Coffee maker, LCD Cable TV, Jacuzzi bathtub, Rain shower, hair dryer, Iron, Mini-bar, Desk, Safe, WiFi ($), Elevators.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFERRED CLUB SUITE OCF
Preferred Club amenities included. 765 sq. ft., King or 2 doubles, Balcony with jacu zzi, Sitting area with TV, iPod dock, LCD TV in bedroom area, Rain shower, Mini-bar, WiFi ($), Secret box for room service, Hairdryer, Iron, Safe, Alarm clock.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
JUNIOR SUITE OCEAN VIEW
King or 2 doubles, Balcony or terrace, Ocean view, Ceiling fan, Alarm clock, iPod dock, Coffee maker, LCD Cable TV, Jacuzzi bathtub, Rain shower, Hair dryer, Iron, Mini-bar, Desk, Safe, WiFi ($), Elevators.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
JUNIOR SUITE TROPICAL
700 sq. ft., King or 2 doubles, Balcony or terrace with tropical views, Ceiling fan, Alarm clock, IPod dock, Coffee maker, LCD cable TV, Jacuzzi tub in bathroom, Rain shower, Hairdryer, Iron, Minibar, Safe, WiFi ($).
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite

OTHER INFO
24 Hour Room Service
DINING
NOW Jade Riviera Cancun features 1 meal plan options:
All Meals, Drinks & Tips
There are 8 Restaurants at NOW Jade Riviera Cancun:
Capers - A la carte restaurant serving fresh Italian specialties. Open for dinner. No reservations required.
Tamarindo - A la carte restaurant serving delectable Mexican cuisine. Open for dinner. No reservations required.
Spice - A la carte restaurant serving Asian cuisine with three Teppanyaki tables, Sushi Bar and Pagoda. Open for dinner. No reservations required.
Coco Cafe - Premium coffee and deli snacks.
Carnival - Buffet-style cuisine with a variety of international specialties.
Castaways - Beach front snack bar serving lunch specialties.
Cin Cin - A la carte restaurant serving Mediterranean gourmet cusine. Open for dinner. No reservations required. This is an Adult's only restaurant.
Mercure - A la carte restaurant serving French cuiisne. Open for dinner. No reservations required.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Kayaks, Sport fishing, Eurobungee, Ocean Trampoline, Ocean Iceberg
Nightly Activities & Entertainment:
Nightly Movies (on beach). Live Entertainment
CHILDREN'S PROGRAMS
Explorers Club- Fully supervised children's program with different daily programs based on science, nature and exploration.
Applicable Ages: 3 to 12 years old
Program Fees: Complimentary

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
7848 Recommend
7848 past Apple Vacationers would recommend NOW Jade Riviera Cancun to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 6627 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Great Girls Trip !!
Jill H, Selinsgrove, Pennsylvania
Thu Jul 14 09:01:59 EDT 2016
Great 6 night stay with my three roommates from 40 yrs ago. 4 women, and we felt we fitted right in. Staff was terrific. Perk: free phone calls from within your room to USA!! Big Shout out to Moises - pool concierge- and Jonathan at buffet- both gave exceptional service, as did Joseph who was new on the entertainment team, Terry Guacamole and the Bingo gal Dyanne were two very nice girls who took great care to explain and entertain us. Darrius at the bar was great too. Suggestions: building 4 was great, take beach shoes- (big rocks in ocean) BUG REPELLENT, and take an appetite, the food is terrific. Complaint: only one.... to say it is slippery in pool area is an understatement. They need some 'grip' added to their concrete surfaces. None of us fell but we saw many others have falls and 'close calls'. Not good. Beautiful resort, fabulous bar service, even on the beach. We felt pampered and care after. We did NOT take the Preferred VIP upgrade and do not feel we missed out on a single thing! I truly wouldn't bother unless you prefer a quiet pool and no kids. We liked the busy pool and love kids. Food: Mexican rest. was average, Asian was average (no air conditioning so very very hot). Mediterranean and French were outstanding. Buffet was excellent no matter the time of day. Service was pretty much fabulous all over the resort. Would go again in a heartbeat. More>

Beautiful
travellife214,
Wed Jul 13 17:28:26 EDT 2016
Visited this beautiful establishment 2 wks ago, and stayed a week with friends. Where do I begin?! The staff are exceptional, from the front desk, restaurants, pool, to the spa, everyone is so friendly, professional, and beyond accommodating. The grounds are beautiful, maintained to perfection, the pool area is awesome, also very clean. A little difficult to grab a pool chair if you don't get to the pool early in the AM, but that's ok, because the beach is a few steps away, which it too was awesome. My room was large and lovely, but the cleaning crew could have done a better job. It was obvious that they were not sweeping or mopping the floors.There are 5 buildings, and I was in building two, which was very close to the pool, but far enough not to hear anything, and there are all sorts of activities to partake in at the pool. The food was delicious at the Buffet, breakfast, lunch and dinner. There are several restaurants which leave lots to be desire, but that's just my opinion. The only restaurant that I truly enjoyed was The Mexican restaurant, absolutely delish. Cocktails were great, especially at Mix bar, bartender Darius. Resaurants close at 11pm, and bars at 1am, but there is a Cafe that is opened 24hrs, that serves coffee, tea, desserts, and sandwiches. I booked a few hours at the Spa with Jamie and Octavio, whom are the best, super great friendly guys. The spa was a dream, the services exceptional. The only thing I would change the next time I go back (Because I have every intention to go back), is to stay on a higher floor ( I was on the first floor), only because I had visitors at the door at times (giant Lizards), and didnt have much of a view, other than that, awesome vacation More>

Fab family holiday
davidham68, Hawick, United Kingdom
Wed Jul 13 12:00:59 EDT 2016
Fantastic time had by a family of 4 for 14 days in July 2016, 2 adults in 40's and 2 boys aged 7 and 5. Hotel clean, very nice restaurants, with large menu choice. All the staff were very friendly, especially Martin in the Carnival Restaurant, the waitresses in the main bar. Great entertainment staff, with most praise going to Mango Tango, Dayanne, Moni, Oscar and Luis who kept the fun times coming, especially the water volleyball in one of the pools every afternoon. Care had to be taken around the pool side, it was very smooth, so when it got wet with people heading in and out of the pool it got very slippy. This would not stop us from going again, and the boys are already counting down to when we can go back! A massive 10 out of 10. More>

AMAZING PLACE
lorhamilton73, Hawick, United Kingdom
Wed Jul 13 11:59:24 EDT 2016
We stayed at this hotel for 2 weeks June/July 2016. The place is amazing!!We are a family with 2 boys aged 5&7 and there were tears leaving Now Jade. It is a very classy hotel with excellent features. The rooms are spacious and clean, the restaurants boast the most excellent food we have ever tasted...even the buffet! The pool and beach are great with lots of activities going on. The staff are very friendly and attentive, with nothing too much trouble. There was a live show every night and movies to keep the children entertained but the Jewel in the crown of this hotel for us was the entertainment staff....they were outstanding!!! Our favourites were Dayane, Mango Tango, Moni, Oscar and Luis. The whole team really went out of their way to make us feel welcome and special every day of our holiday...our boys loved them! I would highly recommend this hotel and we will Definately be back next year. 10/10 mucho bien!!! More>

Excellent family resort
Phil B,
Wed Jul 13 09:10:38 EDT 2016
We spent 12 nights in this resort. On the whole, the hotel and amenities were excellent. There were a few minor issues, but these tended to be with certain members of staff. The pool concierge was was extremely rude to us twice, the side of the pool was very slippery and we complained about this, but he seemed more interested in the number of straws that were being giving out at the pool bar than people slipping and hurting themselves. Having 4 children, the highlight of the holiday was the entertainment team. They included both us and the children in all the activities, were always happy to play with or entertain the children when at the pool, or at the daily evening shows. A special thank you to Monie, and Sexy Chocolate, who were excellent and the kids really took a shine to them. More>



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