Cancun

NOW Jade Riviera Cancun


Email | Share |
Unlimited-Luxury®   All Inclusive    

Crystal Award Winner: Best Destination, 2015-2016

Exceptional Values!
Extra Value: Unlimited Connectivity:
Free calling to the U.S. and Canada. Apple Exclusive: Free non-stop transfers.
Golf: One complimentary round of golf per person, per day (cart mandatory & extra charge, restrictions apply).
Free Symbolic Weddings: Receive the Your Moments Wedding Package complimentary when booking the minimum required room category for a minimum of 7 nights. Restrictions may apply. See applebeachbrides.com.
Honeymoon: Receive the Do Not Disturb Honeymoon Package complimentary. This package is complimentary when booking a Preferred Club Suite Ocean View or higher for 7 nights or more (restrictions apply*).
Family: Two kids 12 & under Stay, Play, and Eat Free during select dates.

New Video!

Now Jade Riviera Cancun is an upscale Unlimited-Luxury® resort for couples, friends, and families, with 550 luxurious suites offering spectacular views and 24-hour room and concierge service. Stroll on the half-mile wide, white sand beach, bordered by the turquoise waters of the Caribbean Sea.

Experience some of the most innovative spa treatments available at the Now Spa by Pevonia. Enjoy a great culinary experience with a choice of eight restaurants including Mexican, Asian, International Gourmet, and Italian cuisine. Head for a night out at one of the six happening bars and lounges. And you can even enhance your dining experience further with the Sip, Savor, and See program to nearby Dreams and Now Resorts & Spas (restrictions apply, transportation not included).

Guests that are looking for an enhanced level of service and amenities opt for a Preferred Club Suite. Preferred Club accommodations include personalized check-in and checkout with concierge service, an outdoor Jacuzzi on the balcony, upgraded in-room amenities, access to Mercure Restaurant for à la carte breakfast, two 32" LCD TVs, complimentary in-suite Internet access, and access to the Preferred Club Lounge serving refreshments and offering complimentary computer access.
Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property is Rainforest Alliance Verified, sells locally made products in stores, and donates goods to local charities. Additional green initiatives include a turtle release program, waste recycling program, 100% environmentally-friendly cleaning products, biodegradable bathroom products, water-efficient bathroom systems, and motion-sensor light switches that work to conserve energy.

Find more information about Now Resorts & Spas. Learn more about Cancun.

*Subject to availability and double occupancy only. Prices and package subject to change without notice. This package cannot be combined with the Your Moments Wedding Package to receive both packages complimentary and cannot be deducted when purchasing other packages. To receive the package complimentary it is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.
HOTEL LOCATION
Located in Puerto Morelos, just 12 miles from Cancun International Airport.
Address:
RIVIERA MAYA


MX
Local Phone: 011-52-998-872-8
Toll Free Phone: 877-577-4UNOW
Fax: 998-872-8889
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Pools
Number of Pools: 3
Outdoor Pools: 3     
Swim-up Bar
Free-form fresh water pool with two swim-up bars
Golf: NEARBY
18 holes at Grand Coral Riviera Maya
Holes: 0
Tennis
Number of Courts: 3
Outdoor Courts: 3
Lighted Courts: 3
Court Fee: Complimentary
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Snorkeling: Complimentary
Hobie Cats: Complimentary
Motorboats: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Additional Charge
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Now is the time to be conscious. Of earths beauty. And nature's gifts. Step inside Now Jade Riviera Cancun, a hip destination where sophistication meets understated. A wondrous place where play and party is just steps from peace and quiet. Beach: Half a mile of white sand beach. Check-in: 3:00 pm
Check-out: 12:00 pm
Total Rooms: 550
Year Opened: 2008 Credit Cards: Visa, Master Card, American Express
ROOM TYPES
PREFERRED DEALOFDAY NONREFUNDA
765 sq. ft., King or 2 doubles, Balcony with jacuzzi, Small sitting area with TV, 2 ceiling fans, Alarm clock, IPod dock, Coffee maker, LCD cable TV in bedroom area, Rain shower, Hairdryer, Iron, Mini-bar, Safe, WiFi ($). Preferred Club.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
JUNIOR SUITE OCEAN VIEW
King or 2 doubles, Balcony or terrace, Ocean view, Ceiling fan, Alarm clock, iPod dock, Coffee maker, LCD Cable TV, Jacuzzi bathtub, Rain shower, Hair dryer, Iron, Mini-bar, Desk, Safe, WiFi ($), Elevators.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
JUNIOR SUITE TROPICAL
700 sq. ft., King or 2 doubles, Balcony or terrace with tropical views, Ceiling fan, Alarm clock, IPod dock, Coffee maker, LCD cable TV, Jacuzzi tub in bathroom, Rain shower, Hairdryer, Iron, Minibar, Safe, WiFi ($).
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
FAMILY SUITE
2 Junior Suites connected by door each 700 sq. ft., One with king & the other 2 doubles, Balcony or terrace with tropical views, IPod dock, LCD cable TV, Jacuzzi tub in bathroom, Mini-bar, WiFi ($), Iron, Coffee maker, Ceiling fan, Alarm clock.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFERRED CLUB GOVERNOR SUITE
Preferred Club amenities included. King bed, Ocean front view, Inside jacuzzi, LCD TV in bedroom area, Living area with TV, Dining room, Guest bathroom, Dressing room, Rain shower, iPod docking station, WiFi ($), 2 ceiling fans, Alarm clock, Mini-bar.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFFERED CLUB SUITE OCN VW
765 sq. ft., King or 2 doubles, Balcony with jacuzzi, Ocean-view, Small sitting area with TV, 2 ceiling fans, Alarm clock, IPod dock, Coffee maker, LCD cable TV in bedroom area, Rain shower, Hairdryer, Iron, Mini-bar, Safe, WiFi ($). Preferred Club.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
DEAL OF THE DAY NONREFUNDABLE
700 sq. ft., King or 2 doubles, Balcony or terrace with tropical views, Ceiling fan, Alarm clock, IPod dock, Coffee maker, LCD cable TV, Jacuzzi tub in bathroom, Rain shower, Hairdryer, Iron, Minibar, Safe, WiFi ($).
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
JUNIOR SUITE OCEAN FRONT
King or 2 doubles, Balcony or terrace, Ocean front view, Ceiling fan, Al arm clock, iPod dock, Coffee maker, LCD Cable TV, Jacuzzi bathtub, Rain shower, hair dryer, Iron, Mini-bar, Desk, Safe, WiFi ($), Elevators.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite
PREFERRED CLUB SUITE OCF
Preferred Club amenities included. 765 sq. ft., King or 2 doubles, Balcony with jacu zzi, Sitting area with TV, iPod dock, LCD TV in bedroom area, Rain shower, Mini-bar, WiFi ($), Secret box for room service, Hairdryer, Iron, Safe, Alarm clock.
Other Amenities -
Air Conditioning
Fan
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Room Safe
Satellite

OTHER INFO
24 Hour Room Service
DINING
NOW Jade Riviera Cancun features 1 meal plan options:
All Meals, Drinks & Tips
There are 8 Restaurants at NOW Jade Riviera Cancun:
Castaways - Beach front snack bar serving lunch specialties.
Cin Cin - A la carte restaurant serving Mediterranean gourmet cusine. Open for dinner. No reservations required. This is an Adult's only restaurant.
Mercure - A la carte restaurant serving French cuiisne. Open for dinner. No reservations required.
Capers - A la carte restaurant serving fresh Italian specialties. Open for dinner. No reservations required.
Tamarindo - A la carte restaurant serving delectable Mexican cuisine. Open for dinner. No reservations required.
Spice - A la carte restaurant serving Asian cuisine with three Teppanyaki tables, Sushi Bar and Pagoda. Open for dinner. No reservations required.
Coco Cafe - Premium coffee and deli snacks.
Carnival - Buffet-style cuisine with a variety of international specialties.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Kayaks, Sport fishing, Eurobungee, Ocean Trampoline, Ocean Iceberg
Nightly Activities & Entertainment:
Nightly Movies (on beach). Live Entertainment
CHILDREN'S PROGRAMS
Explorers Club- Fully supervised children's program with different daily programs based on science, nature and exploration.
Applicable Ages: 3 to 12 years old
Program Fees: Complimentary

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
8573 Recommend
8573 past Apple Vacationers would recommend NOW Jade Riviera Cancun to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 8223reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Amazing!
MegS1708, Maryland
Sun Apr 23 17:24:03 EDT 2017
We stayed from 4/17 - 4/22. We have stayed at many AI resorts from Cancun - Tulum over the last 14 years, and this was one of the nicest! The beach: the entire area has a problem with seaweed, but this was the least we have seen, and the best handled. The beach is rocky in some areas, but there is a nice, smooth area in front of the pool. We did not need water shoes, and our kids enjoyed the beach more than they have in the last 3 trips to the area. The pool is amazing. It is very large, has interesting areas to swim in, and lots of bridges, which is all fun for the kids. The infinity pool was our favorite, hands down. Yes, you have to go out early if you want a place in the shade, or your favorite spot, which is true of every resort we have stayed. But they have plenty of chairs here, so you can always find something, even if it's not your ideal. A note - the staff puts folded towels on most chairs in the very early morning. It might look like all the seats are taken, but it's not the case. Folded towels with no personal items = available. This buffet was hands down the best we have tried. It had a wide variety for breakfast, lunch, and dinner, which is a rarity. Most resorts only get one or two right. Our kids are picky eaters, and they always found something. The grill station for lunch and dinner was a pleasant surprise, as was the sushi platter at lunch. We have 8 year old boy/girl twins, and they both adored the Explorers Club. Our day was usually as follows: the morning spent at the pool & beach, lunch together, then then they would head to the kids club in the afternoon for some quiet time out of the heat, while we could relax and read by the beach. They had so many fun activities planned for them! The kids club will provide dinner, but it was usually later than our kids eat, and a smaller selection. We just checked them out for dinner at the buffet, then dropped them off again and we would head to a quiet dinner at one of the a la carte restaurants. The ladies here are amazing, and I can't say enough great things about this service!!!! Our kids teared up a little when they had to leave the last time, but they have amazing memories from this trip. The restaurants are all extremely good. We ate at Capers twice with the children, because they love Italian food. We tried the Mediterranean, French, and Mexican on our own, and enjoyed them very much. We never made it to Spice, the Asian restaurant. Not having to make reservations, and not being limited to a number of dinners is one of the reasons we keep coming back to this family of hotels. It was really easy to get a table for 2 or 4 of us. Larger parties had a harder time, so get there early or plan to split up. We had lunch at the Buffet, Barefoot Grille, and at Castaways, and it's really hard to call a favorite. We really only used CoCo cafe for a coffee before the buffet opened at 7am. The rooms are spacious, and very clean. The bathroom is private, with a real door to the room, a separate toilet, and 2 sinks. The shower is amazing, but ours didn't drain very well. There is enough room in the closet to hand and stack your clothes. Upon check in, we noticed that our room safe and sliding door didn't lock, so we called the front desk and they were both fixed within 15 minutes, with a follow up call immediately after to see if we were happy with the solution. Amazing customer service! The staff here is amazing. Everyone is helpful, and pleasant, and extremely hardworking. I could list off names, but it would be a mile long. Time Share/VIP - all you have to do is say no thank you. You do not have to be roped into a 2 hour "tour" for "coupons". Every resort does this. Just be polite but firm and they won't hound you. Preferred side - we did not book this, because we were traveling with our children. We have booked the preferred side at the Now Sapphire, when we travelled without them, and it is worth it for couples! But if you are traveling with your kids, you will probably want to be closer to the family pool. It seemed like a long walk from the main pool and the lobby to the preferred buildings. There are so many bars. The hammock bar is quiet through the day, and a nice place to catch some shade, or some cover if the weather turns bad. There are 2 lobby bars, one inside, one out, which is great for crowd control. The Splash Bar was closed for renovations while we were here, but they set up an alternate bar by the pool, which was great. Ask for your preferred brand for mixed drinks. The hotel is very close to the airport, which is great! Once you turn off of the main road it is a little off the track, and our taxi stopped once to be sure she was on the right road, but we had the same with Now Sapphire, so expected it. We were in a garden view in building 2, and it was extremely quiet, except for 1 night with loud guests in the hall, but they passed by quickly. We will definitely stay here again, as it is now in the top 3 of our favorite hotels in the area.

Great, relaxing family vacation
Milena M,
Sat Apr 22 22:18:43 EDT 2017
Awesome rooms, friendly staff, great food and plenty to do and enjoy at the resort. We really enjoyed playing beach volleyball and participating in morning yoga sessions. Evening entertainment was great, as were the day-time activitie. Coffee shop open all day, multiple restaurants with minimal waiting time for dinner, shopping, tennis, bicycling and nightly movies just to name a few things we really enjoyed. The only thing that could be improved is to have a few more umbrellas by the pool, so that more guests can enjoy their time along side the pool on hot, sunny days.

Now Jade
JasraDrk, Doylestown, Pennsylvania, United States
Sat Apr 22 06:58:32 EDT 2017
Lots of things for the kids went over Easter and the Easter Bunny did not forget to stop at Now Jade Took a teen and he was happy Hit the weather at good time did dolphin ride as a family resort it was great

Great trip at now jade
pdefanti2017, Montreal, Canada
Sat Apr 22 05:35:11 EDT 2017
Excellent food, entertainment team, and shows. Special thank you to David, Chino, Adrian, and Leslie from the team. Also, loved the food at Cin Cin, thanks to Jose and Alberto. Would recommend for families with kids of all ages.

Awesome
Kelly B, Stirling, Canada
Fri Apr 21 14:00:57 EDT 2017
We travelled Apr 4-11/17. This was our second visit to Now Jade. Well maintained, clean, beautiful, compact resort, nothing is far away and is handicap accessible. The staff go above and beyond to make your vacation a great one. Travelled with my 79 year old mother-in-law and she had no trouble getting from place to place. I requested rooms side by side before our arrival and they accommodated us without any trouble. That starts the vacation out on the right foot. We were the only people from our flight so check in was a breeze. The lady who checked us in, cant remember her name, I think it started with an S, was very professional and speedy. We had lunch and went back for our room key. Rooms are beautiful and spacious with wonderful bathroom. Francisco was our room cleaner and done a magnificent job. Misael was our beach refreshment person. Very attentive and courteous. In the Carnival Buffet, we were well taken care of by Aaron and Martin in the mornings and Carlos at night. Great job guys, you made our trip. The egg lady knew every morning how we liked our eggs and started them as soon as she seen us. Everyone is so friendly if you return their kindness. The hostesses who seat you are wonderful and remember where you like to sit. We ate in Mercure, the French restaurant. Jose was amazing. Talked a lot to us. Wonderful. the Italian restaurant was very good also. The Asian we were able to get a seat at the hibachi. Luciano put on a great show and the food was excellent. We watched the fire show outside and it was well done. The large TV in the courtyard was a nice touch and Carolina kept the drinks coming...great. The infinity pool is amazing looking over the beach and ocean. Its a big pool with many areas. Swim up bar and kids areas. The beach is a bit rocky but there is a huge part in front of the pool that is beautiful sand and rolling waves. We walked over to the Dolphin Experience and watched. Seen huge iguanas on our way. Long walks on the beach are definitely possible. We always were able to get a palapa for shade. The staff makes your holiday. There was plenty of other parts of the resort that we didn't use, we went for rest and relaxation. We checked out the night before departure and Angel P took very good care of us. Transfer to and from the airport was smooth and fast. Free wifi throughout the resort is a very nice feature. We love this resort and will definitely return again if possible, without hesitation. Tipping is accepted but I'm not sure it is necessary to receive any better service. We used pesos but I seen others using American dollars. I hope that the staff I knew by name and all the others that I didn't get recognition from the managers because they really deserve it. They work very hard. They always follow your "thankyou" with "my pleasure", it is amazing!!!!



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.