Jamaica

Moon Palace Jamaica


Email | Share |
All Inclusive    

Exceptional Values!
Extra Value: Receive up to a $1500 resort credit (booking dates, travel dates, duration, and usage restrictions may apply).
Weddings: Free Symbolic Weddings. Restrictions may apply-see applebeachbrides.com.
Honeymoon: Bottle of sparkling wine, mini-cake, breakfast in bed (on request), late check-out (based on availability), two t-shirts, guaranteed turndown service, and one honeymoon dinner at select restaurants.
Family: Two kids 12 & under Stay, Play & Eat Free (valid 6/01-8/31/17; booking date restrictions apply). Kids and teens ages 4-17 Stay Free (valid for bookings made 4/04-8/31/17 for travel 4/04-12/23/17; booking date restrictions apply).

Located five minutes away from Downtown Ocho Rios, Moon Palace Jamaica Grande sits on the beautiful beaches of Jamaica, offering sweeping views of the sparkling waters of the Caribbean. Experience impeccable service and fabulous amenities at this gorgeous, as well as a variety of entertainment all day and all night.

Luxurious suites offer spectacular views, liquor dispensers, WiFi, and turndown service. While you relax by one of five pools and the pristine beach, the staff will make sure your suite is kept to your satisfaction, restocking bath amenities and your minibar. Guests enjoy 24-hour room service while relaxing in the comfort of their suites.

Choose from one of five fabulous restaurants for a variety of gourmet cuisines. Enjoy the finest cuts of meat at the steakhouse, the fresh catch at the seafood restaurant, or try Italian, Asian fusion, or international cuisines. Sip on craft cocktails throughout the day and night at six different bars.

Activities are in full supply throughout the day and night. Try a game of beach volleyball, unwind at the Awe Spa, enjoy a cocktail at the swim-up bar, or challenge your friends and family to a ride on the Flow Rider. Dance the night away at Noir, a trendy and exclusive bar with cutting edge music and lighting equipment. With daily activities at the kids club, the whole family will find something to enjoy at Moon Palace Jamaica Grande!

Learn more about Palace Resorts.

Find more information about Jamaica.
HOTEL LOCATION
1 hour and 30 minutes from Sangster International Airport. 15 minutes away from Dunn's River Falls.
Address:



JM
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(free)
Physician on Call
Pools
Number of Pools: 4

1 kids pool.
Water Sports on Site
Snorkeling: Additional Charge
Paddle Boats: Complimentary
Health Club / Spa
Aerobics: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Luxurious accomodations, fine dinig, delicious snacks, top-shelf drinks, 24-hour room service, wireless internet throught the property and complimentary internet service when using the resort's computers. Beach: Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 730
Year Opened: 0 Credit Cards:
ROOM TYPES
OCEAN VIEW
Room includes one king bed or two double beds, a sitting area, and some rooms have balconies. Room also features 24-hour room service, turndown service, a liquor dispenser with premium brands, and more.
Rollaways Available, Rollaway Charge:
Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Radio Alarm Clock
Telephone
Room Safe
CONCIERGE LEVEL
Room includes one king bed, a sitting area, and some rooms have balconies. Room includes private check-in, two 25-minute massages, private beach lounge chair area with butler service, 24-hour room service, and a liquor dispenser with premium brands.
Rollaways Available, Rollaway Charge:
Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Radio Alarm Clock
Telephone
Room Safe
PARTIAL OCEAN VIEW
Room includes one king bed or two double beds, a sitting area, and some rooms have balconies. Room also features 24-hour room service, turndown service, a liquor dispenser with premium brands, and more.
Rollaways Available, Rollaway Charge:
Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Radio Alarm Clock
Telephone
Room Safe
FAMILY DELUXE
Family suite includes two connecting rooms. One bedroom with a king bed and another bedroom with two double beds. Suite also features a sitting area, 24-hour room service, turndown service, and welcome amenities for families such as games and DVDs.
Rollaways Available, Rollaway Charge:
Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Radio Alarm Clock
Telephone
Room Safe
OCEAN VIEW W/BALCONY
Room includes one king bed or two double beds, a sitting area and balcony. Room also features a daily refreshed mini-bar, A/C, 24-hour room service, turndown service, a liquor dispenser with premium brands, wireless internet access and more.
Rollaways Available, Rollaway Charge:
Other Amenities -
Air Conditioning
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Radio Alarm Clock
Telephone
Room Safe

OTHER INFO
Smart TV or Apple TV is available in select rooms.
DINING
Moon Palace Jamaica features 1 meal plan options:
All Meals, Drinks & Tips
There are 5 Restaurants at Moon Palace Jamaica:
Seafood Restaurant - Open for breakfast, lunch and dinner.
Steakhouse Restaurant - Open for dinner only. No reservations required except for the hibachi tables.
Asian Restaurant - Open for dinner with teppan hibachi tables.
International Restaurant - Open for breakfast, lunch and dinner.
Italian Restaurant - Open for dinner only.
ACTIVITIES & ENTERTAINMENT
Nightly Activities & Entertainment:
Nightly entertainment.
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
31 Recommend
31 past Apple Vacationers would recommend Moon Palace Jamaica to their friends and family
TripAdvisor Web Reviews
Based on 1109reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
A once in a lifetime dinning experience.
Doug A, San Juan Capistrano, California
Wed May 31 20:20:27 EDT 2017
In the Italian restaurant, The Gondola, we had a six course meal with wine pairings. The main course was prepared table side. The chef prepared a shrimp pasta in a hollowed out cheese round. It was to die for. Prior to the main course you cleanse your palette with a grapefruit caviar. The wine was also excellent.

Amazing Family Wedding!
pinksuggadugga, Baltimore, Maryland
Wed May 31 15:29:59 EDT 2017
I got married at Moon Palace Jamaica May 2017. From the time I checked in, Otis was very helpful. He was a exceptional host. Simone and the Childcare staff made my children feel at home( they never wanted to hang with us) and Trudy helped me have the wedding of my dreams. I will be returning to Jamaica and staying at Moon Palace.

Celebration
JT J,
Wed May 31 04:51:37 EDT 2017
It may be the amenities and scenic photos that entice folks to a resort for the first time, but in the end, it is the people you encounter that add the character and spice that makes you long to return. My wife and I spent a week at the Moon Palace celebrating her birthday, Mother’s day and our 20th anniversary this month and there were 3 special individuals that made that difference. One was Duane (?Dewane)at the Boulangerie whose enthusiasm and warmth was contagious. The second was Roamell who, on a windy day tracked down a $20 bill I did not even know flew off my table and returned it to me. And lastly, Kemarlo Clark who made sure our trip was memorable – from an upgraded room to a spectacular dinner on the beach. So although there are so many new places to see, and certainly a plethora of choices, we will be back! For we have made new friends.

All Expectations Exceeded At Moon Palace Jamaica Grande
Thomas A, Hartford, New York, Usa
Sun May 28 17:59:08 EDT 2017
As Palace members, my wife and I have stayed at a number of Palace Resorts, but this would be our first stay at the Jamaica Grande. We have grown accustomed to excellent service at Palace Resorts and our expectations of Moon Palace Jamaica were exceeded. Whether it be wait staff in the various restaurants, housekeeping, maintenance, or spa personnel, we were made to feel welcome. They all took time to say good morning and wish us a nice day or just spent some time talking to us. Palace started with transportation from the airport to the resort. The time from the airport to the resort was approximately ninety minutes. Our van driver, Maxwell, pointed out the various sites and resorts along the way to the resort. Upon arrival, we were taken into the lounge and introduced to Jermaine, who was responsible for registering us. However, this was not the usual registration. Jermaine gave us the option of two rooms to pick from and took the time to show us each room. My wife decided on the room in Building #1. The room was clean, comfortable, had a nice balcony and a nice view of the water. Housekeeping kept the room immaculate. There are five restaurants at the resort. The Buccaneers Reef serves the standard breakfast, lunch and dinner buffet. Dinner at the Reef has plenty to choose from and is a nice place to relax (Orlando did a great job as our wait staff). If you like Oriental Cuisine, then have dinner at the Momo. You have a choice between a la carte and Tapanyaki Table. We chose to have a la carte on both of our visits (special shout out to Devoy and Simon for their service). If seafood suits your pallet, then try Pier 8. The dinner menu offers several excellent seafood dinners. And as the previous two restaurants, the waiter, Marcel, made sure our dinner visit was enjoyable. La Gondola specializes in Italian Cuisine and offers many a la carte selection - Jaime not only took order and served our meal, but took the time to speak with us in an attempt to get to know us. Very comfortable setting. And last but not least, the Sundeck Grill - several different steak options all cooked to order. Dinner is usually on a dock area weather permitting. And as with the other restaurants, Jerome did a great job with service. Okay enough of the food options, let's look at activities: yes there are several trips that can be arranged for a day trip. But if you want to swim with the dolphins, it is located on resort property. You want to jet pack, or other water experiences - on site. You want to relax in the spa, no problem. You can opt for a couples massage or an individual session (Arlene and Millicent). Pedicure and manicure check with Sandra. There is also a hydro therapy offering that is out of this world. There was only one hiccup with our stay. Because we had an extended stay, we were given two reservation numbers, one for the normal eight days seven nights, the second for the additional days. As we were leaving our room on what was day eight, we were met by the maintenance staff at the door who asked if we were checking out because they were there to do some painting. We told them no because we had an extended stay reservation. Apparently, maintenance and housekeeping did not have our extended stay communicated to them because upon returning from the beach, we discovered our keys had been deactivated. A quick trip to the front desk got the keys reactivated. The resort is also a five minute walk from the town - if you are looking for souvenirs you will find it at the plaza just across the street from the entrance. I highly recommend Moon Palace Jamaica as a great place to vacation.

Anniversary Trip
Sonya T,
Sun May 28 07:44:24 EDT 2017
Momo's at Moon Palace Jamaica was a great experience! Corey made our dinner fabulous with great suggestions and special chef offerings. The food was fantastic. We had the Yakitori, fried rice, California Rolls, and shrimp tempura. All very good. I would say this restaurant is a must try when at Moon Palace! Ask for Corey



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
Be the first to know! Sign up for email deals. Subscribe