Punta Cana

Melia Caribe Tropical Resort


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All Inclusive    

2018 Exceptional Value!
Golf: One complimentary round of golf per person, per day (cart is mandatory & extra; restrictions apply).

Step into paradise, where the palm-lined shores of Bavaro Beach lead to the Caribbean Sea. Melia Caribe Tropical Resort is magnificent, with white marble flooring in the lobby, Edwardian furnishings of rich wood, tapestry carpets, and pillars with hanging vines.

Suites are beautifully decorated and provide all of the luxuries guests would expect while on an elegant, all-inclusive vacation. For those who want to upgrade their stay, The Level at Melia Caribe Tropical Resort offers special amenities, including a private check-in lounge, access to the VIP Lounge, a private beach, exclusive access to the GABI Club, room service from 7:00 a.m.-11:00 p.m., and turndown service. The adults-only section within The Level offers additional benefits such as Energy For Life activities and access to The Quatre, an exclusive restaurant and lounge.

Enjoy a large selection of culinary delights. French, Mexican, Dominican, Italian, American, Thai, and Japanese (fee) cuisine tempt the taste buds. Sit down at a beachside grill and indulge while the tide rolls in. Every taste will be satisfied with this amazing collection of dining options.

Melia Caribe Tropical defines the family friendly vacation! Kids have their own pool for activities, and there is a Kids' Club for guests ages 5-13. There are plenty of adventures, including the bazaar, sports activities (zip wire, climbing wall, and super jumper (extra fee) and arts-and-crafts workshops. Parents can relax by the pool with their minds at ease; all activities are professionally monitored.

Learn more about Punta Cana.
HOTEL LOCATION
Melia Caribe Tropical Resort is located 15 miles (20 minutes) from PUJ International Airport, 40 km from Higuey, 90 km from La Romana and 195 km from Santo Domingo. Enjoy direct access to the Palma Royal Shopping Village.
Address:



DR
Local Phone: 809-221-1290
Toll Free Phone: 800-33 MELIA
Fax: 809-221-0809
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Casino Onsite (Paradisus)
Pools
Number of Pools: 10
Outdoor Pools: 10     
The lake-style swimming pools are fashioned after tropical lagoons. One of the pools is among the largest in Punta Cana, another is especially set aside for special events and water sports, and there is a smaller mini-pool for kids.
Golf: ON-SITE
Cocotal Golf and Country Club
27 hole par 36/72 world-class championship golf course designed by Jose "Pepe" Gancedo.
Holes: 18
Cart Fee: 65
Club Rental Fees: $
Lessons Available
Tennis
Number of Courts: 7
Outdoor Courts: 7
Lighted Courts: 7
Court Fee: $
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Complimentary
Paddle Boats: Complimentary
Motorboats: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Complimentary
Spa: Additional Charge
Steam Room: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Melia Caribe Tropical is built over 75,000 sq meters with rooms distributed throughout two-story bungalows. It is in complete harmony with its surroundings, with an eco-zone & tropical mangrove separating hotel facilities from a stunning beach area. 24-hour all-inclusive. Property features include 13 restaurants, 14 bars, nightly entertainment, a casino, five pools (including one of the largest in Punta Cana), eight lit tennis courts, Roka Adventure Park, and two Spa with full array of treatments. Beach: The Melia Caribe borders 40 km of wonderful white sand beach bordered by the spectacularly clear waters of the turquoise Caribbean. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 1138
Year Opened: 1998 Credit Cards: Visa, Master Card, Discover, American Express
HOTEL RESTRICTIONS
Men are required to wear long pants for dinner, and reservations are required for all of the a la carte restaurants. NO Spring breakers.
ROOM TYPES
FAMILY JUNIOR SUITE
Family room includes one king bed or two double beds, a sitting area with a sofa bed, a pull-out bed or bunk bed, and a private balcony with pool or garden views. Room also features children themed bedding, a separation curtain, and special kid amenities.
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE JUNIOR SUITE
Junior Suite includes one king bed or two double beds, and a private balcony or terrace with views of the resort's gardens. Room also features a ceiling fan, a mini-cooler, and more.
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite

OTHER INFO
Video game console upon request ($); child themed amenities
DINING
Melia Caribe Tropical Resort features 1 meal plan options:
All Meals, Drinks & Tips-FULL-All Restaurants
There are 14 Restaurants at Melia Caribe Tropical Resort:
El Guarapo - Air conditioned a la carte restaurant serving traditional colonial Dominican cuisine. Dress code and reservations required. Capcity for 148 people.
The American Grill - Air conditioned a la carte restaurant offering American cuisine. Dress code and reservations required. Capacity for 155 people.
Capri - Fish and seafood from the Caribbean Sea. Minimum age requirement: 18 years old. Capacity for 92 people.
La Pagoda - Air conditioned a la carte restaurant serving Thai fusion cuisine. Dress code and reservations required. Capcity for 90 people.
Hokkaido - Air conditioned a la carte restaurant offering Japanese specialties with Teppanyaki show tables. Dress code and reservations required. Capacity for 36 people. There is a $39 per person surcharge for this restaurant.
Ma Maison - Air conditioned a la carte restaurant offering French style cuisine and service. Dress code and reservations required. Capacity for 92 people. Minimum age requirement: 18 years old.
Le Gourmet - Air conditioned a la carte restaurant offering modern international cuisine. Dress code and reservations required. Capacity for 92 people.
La Gondola - Air conditioned a la carte restaurant offering Italian cuisine with an antipasto corner. Dress code and reservations required. Capacity for 90 people.
Agora Grill - Enjoy a sumptuous beach side International buffet for breakfast, lunch and afternoon snacks/sweets. Capacity for 400 people.
Cuatro - The Level Adults Only exclusive restaurant. Enjoy a sumptuous beach side international buffet for breakfast, lunch, and dinner. Also a la carte meals are available. Capacity for 468 people.
Turkey Grill - Enjoy a sumptuous beach side International buffet for breakfast, lunch and afternoon snacks/sweets. Capacity for 468 people.
The Gabi Club - Air conditioned a la carte restaurant offering contemporary cuisine. Dress code and reservations required. Capcity for 160 people. There is an additional charge for this restaurant (does not include The Level Adults
Market Place Buffet - Features six different live cooking buffets. Air conditioned restaurant. Open for breakfast. lunch and dinner. Capacity of 390 people.
La Hacienda - Air conditioned a la carte restaurant offerinf premium traditional Mexican cuisine. Dress code and reservations required. Capacity for 108 people.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Shuffle Board, Beach Volleyball, Soccer, Water Polo, Yoga, Dance Class, Spanish Lessons, Ping Pong, and Board Games. Two YHI Wellness Centers. Non-motorized watersports included.
Nightly Activities & Entertainment:
Theme Parties, Live Music, Casino, and a variety of international musical shows are available.
CHILDREN'S PROGRAMS
Baby Club: from 4 months to 4 years. Kids' Club: from 5 to 8 years old. Roka Flash: from 9-13 years old
Applicable Ages: 0-13 years old.

Children's Facilities
PlayGround
Game Room
Teen Disco
Children's Pool
Babysitting Fee: $
Advance Notice for Babysitting: 24 hours
Arcade for teenagers with Play Station, Nintendo & other electronic games.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
3042 Recommend
3042 past Apple Vacationers would recommend Melia Caribe Tropical Resort to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 17794reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Not Recommended.
CONNIE S.
May 11 2018
The rooms are very outdated. The resort is too spread out. You have to walk a good distance to get anywhere or wait for a train. Pool area is excellent. Food was better then any all inclusive resort we have previously visited. We had no hot water for hours one day. The next day we had no water at all for a few hours.
Customer Rating: 

MICHAEL K.
Feb 16 2018
Food was NEVER hot via buffet at best warm. It would be illegal to serve that way in the US. Hotel check in was a mess people cutting line, under staffed at front desk, took forever to find my reservation. Check out was the same and they charged us 1.00 each hotel exit fee, which I found out no on else from our group got charge. I blame on the hotel management for under staffing at key times, no proper training on customer care and how to meet or exceed expectations. Employees seemed to want to help but just could not execute. Others in my group experianced worse with wrong rooms from what they booked to when they walked in room. Just a hot mess.
Customer Rating: 

Not impressed
REBECCA M.
Dec 29 2017
Not impressed, The I enjoyed the pool more than the beach. The food was god awful and our floor in the hotel was disgusting. It was filthy and sandy. They never swept, only mopped the sand around with cleanser and water. Our toilet didn’t work. Our patio door was broken. We only got wash cloths one day out of the entire stay. And the pillows on the beds were awful. I slept on my airplane neck pillow instead. The only good thing about this place was the pool, the scenery, the staff was friendly and of course, the free drinks.
Customer Rating: 

relaxing week
KAREN D.
Aug 14 2017
the hotel and staff were great. No issues getting to and from by walking or Train. Beach had no issues getting a chair, but the loose seaweed was everywhere. Pool was large and clean, but too deep in most places 4.75 feet average. could not get from swim up bar with drink. Was looking forward to the teen club, but it was closed. No Arcade. grounds were beautifully maintained. Food was good at all restaurants and buffet.
Customer Rating: 

June 2017 Visit - Please read before you book
JAMES G.
Jun 13 2017
This hotel was a complete let down from the ratings. you can't get anywhere without a golf cart ride or on the train that goes by. Nothing is easily accessible. The Apple Representative at the Hotel - Alex was the rudest person i ever dealt with. It is a shame that he even wears a badge representating a company like Apple. His customer service skills definitely need to be refined. Very difficult to get the room consistently cleaned with towels daily. I was very disappointed in the hotel. The pool and the beach along with the weather were absolutely the best. I would not go back to this resort, you can't get anywhere without usinga golf cart that they drive around.
Customer Rating: 

Vacation
FERNANDO G.
May 08 2017
Melia Caribe Tropical is an excellent resort hotel. From the beginning to the end of my vacation I received nothing but excellent service!
Customer Rating: 

Memorable Stay
TINA S.
Apr 17 2017
Everything was so nice, Staff so friendly and nice. Would absolutely recommend this place. I just had two things I wasn't happy with. Could not get washcloths and no one came to clean our room the last day. We had no clean towels. We spoke with other families when leaving,and those were the only complaints they had also. Loved the trip.
Customer Rating: 

Very Nice Grounds but food/service lacking
JEFFREY R.
Apr 13 2017
Grounds were very nice and well keep. Unfortunately the food quality was subpar and lack of service at pools and beach was frustrating and allowed the plastic cups to become garbage. After complaining the service and pool/beach was much better but the food quality was still only average. Spend the extra for the Level or better yet go the Hard Rock (which is more) where the food and service will exceed expectations
Customer Rating: 

ROBERT T.
Apr 08 2017
Took to long to check in
Customer Rating: 

Beautiful grounds and room. Service unsatisfactory
RICHARD P.
Apr 03 2017
Our room and the general appearance of the hotel was excellent. However it was very disappointing the lack of service from the wait staff and the quality of the food at the buffets. The wait staff was unresponsive and acted like we were bothering them when we asked for a beverage. At one point my wife and I had gotten our food from the buffet and proceeded to complete our lunch and not one waiter came to see if we wanted anything including water. Also the food was cold everyday. The food in the Italian restaurant was much better however the wait staff wasn't any better.
Customer Rating: 

a GREAT time!
DENISE B.
Apr 01 2017
The hotel upgraded us to a room by the beach for our 25th wedding anniversary which was so nice of them. Loved that there were golf carts to take us up to the main lobby all the time. Even if none available, it's only a 10 minute walk and it's a very pretty walk. The place is beautifully landscaped. The beach was plenty big enough to accommodate all of the guests. A great little artesian market about 1/4 mile down the beach with anything you wanted to buy for souveniers....jewelry, shirts, hats, sunglasses, pottery, paintings, rum, chocolate, cigars just to name a few. Very friendly people at the market and hotel as well. Love the excursion to Catalina Island. Scuba people were very nice and I felt very safe snorkeling while my husband dove. Meal on Catalina was fabulous! Bring extra money so you can buy the lobster to be grilled for you at the meal. Just a wonderful experience in the Dominican!
Customer Rating: 

TripAdvisor Traveller Reviews
Stop watering down the drinks!!!!!
ArmedEMT,
Wed Jul 18 17:43:01 EDT 2018
Only issues were getting a room, it took me 4 hours. Other people I traveled with took longer than that. Staff that I made physical contact with were incredibly nice, you’ll experience rude staff members occasionally. Once I obtained the Level bracelet that all changed. Every staff member changed and acted better not one rude person was encountered. The place is amazing and regardless my unlucky experiences I’d consider going again, maybe to paradisus.

Don’t let their advertisement photos fool you!
Cretia2018, Saint Louis, Missouri
Wed Jul 18 04:04:18 EDT 2018
My family & I stayed at the Melia. It was the worst experince we have ever had and we travel often. The resort advertisement photos look nothing like the actual property. Several of our rooms did not have working air. There were bugs in the rooms. Loose wiring there was only one available outlet plug. Several of our rooms had a mildew smell. The front door would not close properly unless you slammed it shut disturbing other guest. The shower drain would back up often if you showered longer than two minutes. The walls were dirty, the furniture was dated the lamp and chair was broken. Lampshade was once white had turned yellow. It was hard to get around the property. They advertise that there are trainS to get you around. There were TWO in operation one broke down with a flat tire. The train run so slow and is often over crowded. There is a massive crowd waiting so once the train finally arrives there is a stampede to get on. The staff drives golf carts as well to take you around however unless you are waving them down with money in your hand they will pass you by. The beach had hills of seaweed around the entire beach. There is only one bar on the beach depending on which end you decide to lay out on it’s a great distance to get to. This resort is aweful and I am amazed at how it has more than one star. This is definitely not 5star nor 4.5! We were a group of 20 every room had an issue. We were NOT the only family that had complaints. The staff nor management did not care. They ALL were extremely rude! Stay away from this resort you will be very disappointed, frustrated and angry!

Kos at Melia caractère be, will never return
Hicham B,
Tue Jul 17 19:47:29 EDT 2018
First to those resposibkes who will want to answer me, please don’t. Use this time to take care of your client while they sre in your hotel. Big desorganisation at check in, more than 2h wait. If your room is far from the beach, you will be charged 200$ to be near the pool and beach The hotel is huge, expect 30 min to 1h wait to get a ride to your room, inacceptable. Lobby area is not usefull as everybidy smoke, even cigares, so those with kids, it’s not for you Pictures in website are those for the level category There are only 6 restaurants besides the buffet to eat for free, but you have to wait. No reservation system Pool is a bit nit clean and staf aren’t enough to take care of it The beach, omg the seegrass everywhere. They fon’t even bother to take it out, unlike near the paradisius Melia hotel Rooms and buildings are old and not taking carenof It is deceiving to see such low service given to clients. I will never go back to this chain and inrecommend to everyone not to waste their money in such location

Upcoming Family Vacation
,
Tue Jul 17 02:41:43 EDT 2018
I have been at the Melia Tropical 5 times already. This time I'm bringing my entire family there. That's how much I enjoy this resort. The staff there is extremely nice. I highly recommend the place. The Quattro has 4 restaurants and ambiance. Very good food. I would not recommend the Thai restaurant. The main lobby has good entertainment and atmosphere. But the main reason we return is because of our concierge, Juan Abdrincoles. He anticipates our needs and is on point with the service.

Flawed in simple basic things.
BoredTraveller123, Toronto, Canada
Mon Jul 16 19:53:01 EDT 2018
This place has great restaurants and good service and beautiful greenry but they forget some basic important things. 1) it is frustrating when it takes more than an hour to wait to get checked in especially after a long flight. Front desk disappear on the guest waiting to get checked in for 30 mins after saying they will be back in 2 mins. 2) The front lobby area also becomes a night dance floor and pub area and this area is near restaurants where families and their kids come out after a nice peaceful dinner and then you have your family exposed to drunk people. 3) The main showcase is the beach, but they don't seem to want to clear up all the seaweeds piling up on the beach creating such a distasteful experience.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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