Punta Cana

Melia Caribe Tropical Resort


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All Inclusive    

Step into paradise, where the palm-lined shores of Bavaro Beach lead to the Caribbean Sea. Melia Caribe Tropical Resort is magnificent, with white marble flooring in the lobby, Edwardian furnishings of rich wood, tapestry carpets, and pillars with hanging vines.

Suites are beautifully decorated and provide all of the luxuries guests would expect while on an elegant, all-inclusive vacation. For those who want to upgrade their stay, The Level at Melia Caribe Tropical Resort offers special amenities, including a private check-in lounge, access to the VIP Lounge, a private beach, exclusive access to the GABI Club, room service from 7:00 a.m.-11:00 p.m., and turndown service. The adults-only section within The Level offers additional benefits such as Energy For Life activities and access to The Quatre, an exclusive restaurant and lounge.

Enjoy a large selection of culinary delights. French, Mexican, Dominican, Italian, American, Thai, and Japanese (fee) cuisine tempt the taste buds. Sit down at a beachside grill and indulge while the tide rolls in. Every taste will be satisfied with this amazing collection of dining options.

Melia Caribe Tropical defines the family friendly vacation! Kids have their own pool for activities, and there is a Kids' Club for guests ages 5-13. There are plenty of adventures, including the bazaar, sports activities (zip wire, climbing wall, and super jumper (extra fee) and arts-and-crafts workshops. Parents can relax by the pool with their minds at ease; all activities are professionally monitored.

Learn more about Punta Cana.
HOTEL LOCATION
Melia Caribe Tropical Resort is located 15 miles (20 minutes) from PUJ International Airport, 40 km from Higuey, 90 km from La Romana and 195 km from Santo Domingo. Enjoy direct access to the Palma Royal Shopping Village.
Address:



DR
Local Phone: 809-221-1290
Toll Free Phone: 800-33 MELIA
Fax: 809-221-0809
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Casino Onsite (Paradisus)
Pools
Number of Pools: 10
Outdoor Pools: 10     
The lake-style swimming pools are fashioned after tropical lagoons. One of the pools is among the largest in Punta Cana, another is especially set aside for special events and water sports, and there is a smaller mini-pool for kids.
Golf: ON-SITE
Cocotal Golf and Country Club
27 hole par 36/72 world-class championship golf course designed by Jose "Pepe" Gancedo.
Holes: 18
Cart Fee: 65
Club Rental Fees: $
Lessons Available
Tennis
Number of Courts: 7
Outdoor Courts: 7
Lighted Courts: 7
Court Fee: $
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Complimentary
Paddle Boats: Complimentary
Motorboats: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Complimentary
Spa: Additional Charge
Steam Room: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Melia Caribe Tropical is built over 75,000 sq meters with rooms distributed throughout two-story bungalows. It is in complete harmony with its surroundings, with an eco-zone & tropical mangrove separating hotel facilities from a stunning beach area. 24-hour all-inclusive. Property features include 13 restaurants, 14 bars, nightly entertainment, a casino, five pools (including one of the largest in Punta Cana), eight lit tennis courts, Roka Adventure Park, and two Spa with full array of treatments. Beach: The Melia Caribe borders 40 km of wonderful white sand beach bordered by the spectacularly clear waters of the turquoise Caribbean. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 1138
Year Opened: 1998 Credit Cards: Visa, Master Card, Discover, American Express
HOTEL RESTRICTIONS
Men are required to wear long pants for dinner, and reservations are required for all of the a la carte restaurants. NO Spring breakers.
ROOM TYPES
DELUXE JUNIOR SUITE
Junior Suite includes one king bed or two double beds, and a private balcony or terrace with views of the resort's gardens. Room also features a ceiling fan, a mini-cooler, and more.
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
FAMILY JUNIOR SUITE
Family room includes one king bed or two double beds, a sitting area with a sofa bed, a pull-out bed or bunk bed, and a private balcony with pool or garden views. Room also features children themed bedding, a separation curtain, and special kid amenities.
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite

OTHER INFO
Video game console upon request ($); child themed amenities
DINING
Melia Caribe Tropical Resort features 1 meal plan options:
All Meals, Drinks & Tips-FULL-All Restaurants
There are 14 Restaurants at Melia Caribe Tropical Resort:
Capri - Fish and seafood from the Caribbean Sea. Minimum age requirement: 18 years old. Capacity for 92 people.
La Pagoda - Air conditioned a la carte restaurant serving Thai fusion cuisine. Dress code and reservations required. Capcity for 90 people.
Hokkaido - Air conditioned a la carte restaurant offering Japanese specialties with Teppanyaki show tables. Dress code and reservations required. Capacity for 36 people. There is a $39 per person surcharge for this restaurant.
Ma Maison - Air conditioned a la carte restaurant offering French style cuisine and service. Dress code and reservations required. Capacity for 92 people. Minimum age requirement: 18 years old.
Le Gourmet - Air conditioned a la carte restaurant offering modern international cuisine. Dress code and reservations required. Capacity for 92 people.
La Gondola - Air conditioned a la carte restaurant offering Italian cuisine with an antipasto corner. Dress code and reservations required. Capacity for 90 people.
Agora Grill - Enjoy a sumptuous beach side International buffet for breakfast, lunch and afternoon snacks/sweets. Capacity for 400 people.
Cuatro - The Level Adults Only exclusive restaurant. Enjoy a sumptuous beach side international buffet for breakfast, lunch, and dinner. Also a la carte meals are available. Capacity for 468 people.
Turkey Grill - Enjoy a sumptuous beach side International buffet for breakfast, lunch and afternoon snacks/sweets. Capacity for 468 people.
The Gabi Club - Air conditioned a la carte restaurant offering contemporary cuisine. Dress code and reservations required. Capcity for 160 people. There is an additional charge for this restaurant (does not include The Level Adults
Market Place Buffet - Features six different live cooking buffets. Air conditioned restaurant. Open for breakfast. lunch and dinner. Capacity of 390 people.
La Hacienda - Air conditioned a la carte restaurant offerinf premium traditional Mexican cuisine. Dress code and reservations required. Capacity for 108 people.
El Guarapo - Air conditioned a la carte restaurant serving traditional colonial Dominican cuisine. Dress code and reservations required. Capcity for 148 people.
The American Grill - Air conditioned a la carte restaurant offering American cuisine. Dress code and reservations required. Capacity for 155 people.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Shuffle Board, Beach Volleyball, Soccer, Water Polo, Yoga, Dance Class, Spanish Lessons, Ping Pong, and Board Games. Two YHI Wellness Centers. Non-motorized watersports included.
Nightly Activities & Entertainment:
Theme Parties, Live Music, Casino, and a variety of international musical shows are available.
CHILDREN'S PROGRAMS
Baby Club: from 4 months to 4 years. Kids' Club: from 5 to 8 years old. Roka Flash: from 9-13 years old
Applicable Ages: 0-13 years old.

Children's Facilities
PlayGround
Game Room
Teen Disco
Children's Pool
Babysitting Fee: $
Advance Notice for Babysitting: 24 hours
Arcade for teenagers with Play Station, Nintendo & other electronic games.

Apple Vacations Traveller Reviews
Horrible communication skills / no daily events schedule / beautiful faciity /
DALE S.
Jan 27 2019
Staff has no idea what is going on; we were redirected multiple times to get simple answers (like, where can we break a $20, or is there entertainment tonite and where?) We expected - based on years of all inclusive travel, that we would have multiple opportunities during 10-day stay for entertainment. There were 2 media screens at front desk with minimal information, and not current. No idea where events were to take place, and the walk from our room to front desk is 10 minutes … just to read an out-of-date schedule? Why no communications boards at buffet, or pool area? We were sent to three different areas to find the "Queen" musical review; was told last that it was on the beach, only to find Queen cancelled and there was a beach party, which was half-over when we got there. Also, some restaurants do not have signs posted; we were dependent upon a paper map of property to figure out which restaurant we were at. This is a beautiful and very well maintained facility. We were not unhappy here. However, we will not return and will not recommend to others based on the front desk staff attitude and failure to communicate entertainment events. There are too many other quality resorts that can offer us the WHOLE package, not just a nice room and beach.
Customer Rating: 

Food
THOMAS F.
Jan 18 2019
For such a large resort I thought there should be more than 1 option for breakfast and lunch. Also almost all the meat options at the buffets were overcooked and dry.
Customer Rating: 

Warning - renovations not complete
DAVID K.
Jan 09 2019
Despite confirming with Apple the day before travel, the renovations at Melia Punta Cana was not complete (when booking it was due to be completed by 12/15). This was my 6th stay at a Melia and by far the worst. All the things my kids looked forward to were not complete or not open - including the water park, zip line, climbing wall, and Japanese restaurant. The family suites are not available so my kids were not in promised bunk beds but in a pull out couch and a rollaway. In fact, only 3 restaurants were available to families and were so packed that service was horrible. My friend’s dinner was dropped on the ground by our waiter and nobody cleaned it up or brought her a new one. We had to go to bars outside for drinks including waters because the waitstaff was overwhelmed. We were unable to bring 9 year olds to Kids Club as there was nothing for them to do. The staff were all very kind and trying to be helpful but it was a disaster all around.
Customer Rating: 

GEORGE T.
Nov 07 2018
We were very disappointed with our visit and this was our 3rd time vacationing at the Melia.Based on the information you provided that everything was restored after the fire,in terms of restaurants ,transportation and the major Renovations taking place,We decided to visit again.To our dismay, restaurants were very limited ,quality and selection of food was very poor (same menu everyday)transportation was limited and generally the resort was not up to par and understaffed.If we had been told there was construction being performed & the closure of so many restaurants and the Limited transportation And the uncleanliness of the beach which was not groomed well As the adjacent resorts were. We would never have gone to the Melia. In addition very aggressive and pushing the timeshares on their new resorts they are building.
Customer Rating: 

Not Recommended.
CONNIE S.
May 11 2018
The rooms are very outdated. The resort is too spread out. You have to walk a good distance to get anywhere or wait for a train. Pool area is excellent. Food was better then any all inclusive resort we have previously visited. We had no hot water for hours one day. The next day we had no water at all for a few hours.
Customer Rating: 

MICHAEL K.
Feb 16 2018
Food was NEVER hot via buffet at best warm. It would be illegal to serve that way in the US. Hotel check in was a mess people cutting line, under staffed at front desk, took forever to find my reservation. Check out was the same and they charged us 1.00 each hotel exit fee, which I found out no on else from our group got charge. I blame on the hotel management for under staffing at key times, no proper training on customer care and how to meet or exceed expectations. Employees seemed to want to help but just could not execute. Others in my group experianced worse with wrong rooms from what they booked to when they walked in room. Just a hot mess.
Customer Rating: 

Not impressed
REBECCA M.
Dec 29 2017
Not impressed, The I enjoyed the pool more than the beach. The food was god awful and our floor in the hotel was disgusting. It was filthy and sandy. They never swept, only mopped the sand around with cleanser and water. Our toilet didn’t work. Our patio door was broken. We only got wash cloths one day out of the entire stay. And the pillows on the beds were awful. I slept on my airplane neck pillow instead. The only good thing about this place was the pool, the scenery, the staff was friendly and of course, the free drinks.
Customer Rating: 

relaxing week
KAREN D.
Aug 14 2017
the hotel and staff were great. No issues getting to and from by walking or Train. Beach had no issues getting a chair, but the loose seaweed was everywhere. Pool was large and clean, but too deep in most places 4.75 feet average. could not get from swim up bar with drink. Was looking forward to the teen club, but it was closed. No Arcade. grounds were beautifully maintained. Food was good at all restaurants and buffet.
Customer Rating: 

June 2017 Visit - Please read before you book
JAMES G.
Jun 13 2017
This hotel was a complete let down from the ratings. you can't get anywhere without a golf cart ride or on the train that goes by. Nothing is easily accessible. The Apple Representative at the Hotel - Alex was the rudest person i ever dealt with. It is a shame that he even wears a badge representating a company like Apple. His customer service skills definitely need to be refined. Very difficult to get the room consistently cleaned with towels daily. I was very disappointed in the hotel. The pool and the beach along with the weather were absolutely the best. I would not go back to this resort, you can't get anywhere without usinga golf cart that they drive around.
Customer Rating: 

Vacation
FERNANDO G.
May 08 2017
Melia Caribe Tropical is an excellent resort hotel. From the beginning to the end of my vacation I received nothing but excellent service!
Customer Rating: 

Memorable Stay
TINA S.
Apr 17 2017
Everything was so nice, Staff so friendly and nice. Would absolutely recommend this place. I just had two things I wasn't happy with. Could not get washcloths and no one came to clean our room the last day. We had no clean towels. We spoke with other families when leaving,and those were the only complaints they had also. Loved the trip.
Customer Rating: 



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