Punta Cana

Melia Caribe Tropical Resort


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All Inclusive    

2018 Exceptional Value!
Golf: One complimentary round of golf per person, per day (cart is mandatory & extra; restrictions apply).

Step into paradise, where the palm-lined shores of Bavaro Beach lead to the Caribbean Sea. Melia Caribe Tropical Resort is magnificent, with white marble flooring in the lobby, Edwardian furnishings of rich wood, tapestry carpets, and pillars with hanging vines.

Suites are beautifully decorated and provide all of the luxuries guests would expect while on an elegant, all-inclusive vacation. For those who want to upgrade their stay, The Level at Melia Caribe Tropical Resort offers special amenities, including a private check-in lounge, access to the VIP Lounge, a private beach, exclusive access to the GABI Club, room service from 7:00 a.m.-11:00 p.m., and turndown service. The adults-only section within The Level offers additional benefits such as Energy For Life activities and access to The Quatre, an exclusive restaurant and lounge.

Enjoy a large selection of culinary delights. French, Mexican, Dominican, Italian, American, Thai, and Japanese (fee) cuisine tempt the taste buds. Sit down at a beachside grill and indulge while the tide rolls in. Every taste will be satisfied with this amazing collection of dining options.

Melia Caribe Tropical defines the family friendly vacation! Kids have their own pool for activities, and there is a Kids' Club for guests ages 5-13. There are plenty of adventures, including the bazaar, sports activities (zip wire, climbing wall, and super jumper (extra fee) and arts-and-crafts workshops. Parents can relax by the pool with their minds at ease; all activities are professionally monitored.

Learn more about Punta Cana.
HOTEL LOCATION
Melia Caribe Tropical Resort is located 15 miles (20 minutes) from PUJ International Airport, 40 km from Higuey, 90 km from La Romana and 195 km from Santo Domingo. Enjoy direct access to the Palma Royal Shopping Village.
Address:



DR
Local Phone: 809-221-1290
Toll Free Phone: 800-33 MELIA
Fax: 809-221-0809
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Casino Onsite (Paradisus)
Pools
Number of Pools: 10
Outdoor Pools: 10     
The lake-style swimming pools are fashioned after tropical lagoons. One of the pools is among the largest in Punta Cana, another is especially set aside for special events and water sports, and there is a smaller mini-pool for kids.
Golf: ON-SITE
Cocotal Golf and Country Club
27 hole par 36/72 world-class championship golf course designed by Jose "Pepe" Gancedo.
Holes: 18
Cart Fee: 65
Club Rental Fees: $
Lessons Available
Tennis
Number of Courts: 7
Outdoor Courts: 7
Lighted Courts: 7
Court Fee: $
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Complimentary
Paddle Boats: Complimentary
Motorboats: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Complimentary
Spa: Additional Charge
Steam Room: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Melia Caribe Tropical is built over 75,000 sq meters with rooms distributed throughout two-story bungalows. It is in complete harmony with its surroundings, with an eco-zone & tropical mangrove separating hotel facilities from a stunning beach area. 24-hour all-inclusive. Property features include 13 restaurants, 14 bars, nightly entertainment, a casino, five pools (including one of the largest in Punta Cana), eight lit tennis courts, Roka Adventure Park, and two Spa with full array of treatments. Beach: The Melia Caribe borders 40 km of wonderful white sand beach bordered by the spectacularly clear waters of the turquoise Caribbean. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 1138
Year Opened: 1998 Credit Cards: Visa, Master Card, Discover, American Express
HOTEL RESTRICTIONS
Men are required to wear long pants for dinner, and reservations are required for all of the a la carte restaurants. NO Spring breakers.
ROOM TYPES
FAMILY JUNIOR SUITE
Family room includes one king bed or two double beds, a sitting area with a sofa bed, a pull-out bed or bunk bed, and a private balcony with pool or garden views. Room also features children themed bedding, a separation curtain, and special kid amenities.
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE JUNIOR SUITE
Junior Suite includes one king bed or two double beds, and a private balcony or terrace with views of the resort's gardens. Room also features a ceiling fan, a mini-cooler, and more.
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite

OTHER INFO
Video game console upon request ($); child themed amenities
DINING
Melia Caribe Tropical Resort features 1 meal plan options:
All Meals, Drinks & Tips-FULL-All Restaurants
There are 14 Restaurants at Melia Caribe Tropical Resort:
Turkey Grill - Enjoy a sumptuous beach side International buffet for breakfast, lunch and afternoon snacks/sweets. Capacity for 468 people.
The Gabi Club - Air conditioned a la carte restaurant offering contemporary cuisine. Dress code and reservations required. Capcity for 160 people. There is an additional charge for this restaurant (does not include The Level Adults
Market Place Buffet - Features six different live cooking buffets. Air conditioned restaurant. Open for breakfast. lunch and dinner. Capacity of 390 people.
La Hacienda - Air conditioned a la carte restaurant offerinf premium traditional Mexican cuisine. Dress code and reservations required. Capacity for 108 people.
El Guarapo - Air conditioned a la carte restaurant serving traditional colonial Dominican cuisine. Dress code and reservations required. Capcity for 148 people.
The American Grill - Air conditioned a la carte restaurant offering American cuisine. Dress code and reservations required. Capacity for 155 people.
Capri - Fish and seafood from the Caribbean Sea. Minimum age requirement: 18 years old. Capacity for 92 people.
La Pagoda - Air conditioned a la carte restaurant serving Thai fusion cuisine. Dress code and reservations required. Capcity for 90 people.
Hokkaido - Air conditioned a la carte restaurant offering Japanese specialties with Teppanyaki show tables. Dress code and reservations required. Capacity for 36 people. There is a $39 per person surcharge for this restaurant.
Ma Maison - Air conditioned a la carte restaurant offering French style cuisine and service. Dress code and reservations required. Capacity for 92 people. Minimum age requirement: 18 years old.
Le Gourmet - Air conditioned a la carte restaurant offering modern international cuisine. Dress code and reservations required. Capacity for 92 people.
La Gondola - Air conditioned a la carte restaurant offering Italian cuisine with an antipasto corner. Dress code and reservations required. Capacity for 90 people.
Agora Grill - Enjoy a sumptuous beach side International buffet for breakfast, lunch and afternoon snacks/sweets. Capacity for 400 people.
Cuatro - The Level Adults Only exclusive restaurant. Enjoy a sumptuous beach side international buffet for breakfast, lunch, and dinner. Also a la carte meals are available. Capacity for 468 people.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Shuffle Board, Beach Volleyball, Soccer, Water Polo, Yoga, Dance Class, Spanish Lessons, Ping Pong, and Board Games. Two YHI Wellness Centers. Non-motorized watersports included.
Nightly Activities & Entertainment:
Theme Parties, Live Music, Casino, and a variety of international musical shows are available.
CHILDREN'S PROGRAMS
Baby Club: from 4 months to 4 years. Kids' Club: from 5 to 8 years old. Roka Flash: from 9-13 years old
Applicable Ages: 0-13 years old.

Children's Facilities
PlayGround
Game Room
Teen Disco
Children's Pool
Babysitting Fee: $
Advance Notice for Babysitting: 24 hours
Arcade for teenagers with Play Station, Nintendo & other electronic games.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
3042 Recommend
3042 past Apple Vacationers would recommend Melia Caribe Tropical Resort to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 17239reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Not impressed
REBECCA M.
Dec 29 2017
Not impressed, The I enjoyed the pool more than the beach. The food was god awful and our floor in the hotel was disgusting. It was filthy and sandy. They never swept, only mopped the sand around with cleanser and water. Our toilet didn’t work. Our patio door was broken. We only got wash cloths one day out of the entire stay. And the pillows on the beds were awful. I slept on my airplane neck pillow instead. The only good thing about this place was the pool, the scenery, the staff was friendly and of course, the free drinks.
Customer Rating: 

relaxing week
KAREN D.
Aug 14 2017
the hotel and staff were great. No issues getting to and from by walking or Train. Beach had no issues getting a chair, but the loose seaweed was everywhere. Pool was large and clean, but too deep in most places 4.75 feet average. could not get from swim up bar with drink. Was looking forward to the teen club, but it was closed. No Arcade. grounds were beautifully maintained. Food was good at all restaurants and buffet.
Customer Rating: 

June 2017 Visit - Please read before you book
JAMES G.
Jun 13 2017
This hotel was a complete let down from the ratings. you can't get anywhere without a golf cart ride or on the train that goes by. Nothing is easily accessible. The Apple Representative at the Hotel - Alex was the rudest person i ever dealt with. It is a shame that he even wears a badge representating a company like Apple. His customer service skills definitely need to be refined. Very difficult to get the room consistently cleaned with towels daily. I was very disappointed in the hotel. The pool and the beach along with the weather were absolutely the best. I would not go back to this resort, you can't get anywhere without usinga golf cart that they drive around.
Customer Rating: 

Vacation
FERNANDO G.
May 08 2017
Melia Caribe Tropical is an excellent resort hotel. From the beginning to the end of my vacation I received nothing but excellent service!
Customer Rating: 

Memorable Stay
TINA S.
Apr 17 2017
Everything was so nice, Staff so friendly and nice. Would absolutely recommend this place. I just had two things I wasn't happy with. Could not get washcloths and no one came to clean our room the last day. We had no clean towels. We spoke with other families when leaving,and those were the only complaints they had also. Loved the trip.
Customer Rating: 

Very Nice Grounds but food/service lacking
JEFFREY R.
Apr 13 2017
Grounds were very nice and well keep. Unfortunately the food quality was subpar and lack of service at pools and beach was frustrating and allowed the plastic cups to become garbage. After complaining the service and pool/beach was much better but the food quality was still only average. Spend the extra for the Level or better yet go the Hard Rock (which is more) where the food and service will exceed expectations
Customer Rating: 

ROBERT T.
Apr 08 2017
Took to long to check in
Customer Rating: 

Beautiful grounds and room. Service unsatisfactory
RICHARD P.
Apr 03 2017
Our room and the general appearance of the hotel was excellent. However it was very disappointing the lack of service from the wait staff and the quality of the food at the buffets. The wait staff was unresponsive and acted like we were bothering them when we asked for a beverage. At one point my wife and I had gotten our food from the buffet and proceeded to complete our lunch and not one waiter came to see if we wanted anything including water. Also the food was cold everyday. The food in the Italian restaurant was much better however the wait staff wasn't any better.
Customer Rating: 

a GREAT time!
DENISE B.
Apr 01 2017
The hotel upgraded us to a room by the beach for our 25th wedding anniversary which was so nice of them. Loved that there were golf carts to take us up to the main lobby all the time. Even if none available, it's only a 10 minute walk and it's a very pretty walk. The place is beautifully landscaped. The beach was plenty big enough to accommodate all of the guests. A great little artesian market about 1/4 mile down the beach with anything you wanted to buy for souveniers....jewelry, shirts, hats, sunglasses, pottery, paintings, rum, chocolate, cigars just to name a few. Very friendly people at the market and hotel as well. Love the excursion to Catalina Island. Scuba people were very nice and I felt very safe snorkeling while my husband dove. Meal on Catalina was fabulous! Bring extra money so you can buy the lobster to be grilled for you at the meal. Just a wonderful experience in the Dominican!
Customer Rating: 

Communications
GREGORY D.
Mar 29 2017
The Apple/AmStar representatives don't communicate with each other. When my wife was injured the representative arranged for a special transport to the airport but never let the representative at the hotel know. It took a day and a half to get that straitened out. Although it a rarity, you should have transportation to and from the local medical facility. Our stressful event was only compounded by having to figure out how to get to and from the those facilities.
Customer Rating: 

First time at Melia in Punta Cana
PAMELA B.
Mar 28 2017
The Apple rating is not accurate on the Melia. The staff lost my daughters pants that contain her medicine. They were not very helpful in finding the pants. It cost my daughter $46 to have a brew prescription filled. The food was average compared to other resorts that we have stayed at in the past. The best food overall was the lobster and steak that cost us $39 dollars each. We had to call twice to have her luggage picked up on the day we were leaving. We held the bus up 30 minutes because of this and the slow check out process. Overall, this was an average resort and needs improvements in food quality and entertainment activities.
Customer Rating: 

TripAdvisor Traveller Reviews
Great experience, 2nd time at resort, fantastic staff, great value
490kellyannm, Saddle Brook, New Jersey
Wed Jan 17 15:30:45 EST 2018
Great exp, 2nd time at resort, fantastic staff, very accommodating. Fun, great value. Fun beach activities, food was good, clean environment easy to get around. Hector made sure our stay was top notch

Avoid at all costs!
Kenneth W, Lake Geneva, Wisconsin, United States
Wed Jan 17 04:45:25 EST 2018
My girlfriend and I choose to stay her for our anniversary. We booked a queen room and upon arrival we were told they didn’t have any available and to come back tomorrow to switch. Long story short, they never had any available and we were stuck sleeping on a twin sized bed. (Which by the way, upon walking into the room, there were cockroaches in the bathroom). Our room experience 1/10. It felt like camping. Cleanliness wasn’t a priority in their room prep. We returned to the desk at least 8 times requesting the room we booked. At one point they even told us it was available but to come back at noon. We can back at noon and there was no room. Nothing but lies and runaround. A couple days in, there was a fire and one of the lobbies burned down. This effected my asthma the night of and a couple days after. (The lobby that burned is right next to the other lobby with the resturaunts). I understand you can’t help a fire, but it unfortunately ruined it for me with my condition and had to used my inhaler more often then I’ve ever used it in my life. Service is not existent. They lie to you just to get you away. We never received what we paid for. If you’re looking to stay here, I’d strongly urge you to think otherwise. Worse hotel/Resort experience ever.

great family getaway
kevinhA6853NX, Toronto, Canada
Tue Jan 16 07:05:26 EST 2018
Another wonderful stay at The Melia Caribe Tropical. The food was great, the people that worked there were very attentive without being annoying and the rooms were comfortable. I recommend upgrading to the Level for people that like a little piece and quiet with terrific beach and pool services.

DO NOT WASTE YOUR MONEY HERE
LLTD2018, Indianapolis, Indiana
Tue Jan 16 06:10:08 EST 2018
Goodness, where do I begin? The check-in staff charged us wrong due to not checking the exchange rate, which if you ask me should be done daily. Rather than talking us through our options (such as paying the $30 difference in cash), the employee refunded us the full amount to try and charge us the correct amount. Of course our bank and Visa flagged it as fraud. The hotel did NOTHING to help us but allow us to put a hold on another card while WE took the first two days of our vacation to fix it. Our bank told us the hotel needed to send them a fax with a copy of the refund receipt showing they authorize the funds to be released. I write out the entire fax WITH our card number, come back the next day and they have LOST it. To say I was irate is an understatement, but being in a foreign country, I managed to stay somewhat level headed to avoid being escorted out of the resort. Food was horrible except for 2 restaurants, one we paid for. And I understand most of the resort is open air, but in one restaurant I saw a mouse run across the floor. Needless to say, I had lost my appetite. Our room had a piece of chewed up gum on the headboard, a used tissue under the sheets, and a pubic hair on the toilet. Alcohol was DEFINITELY watered down. There is no way my husband can have 6 gin and tonics and feel NO buzz. I had such high hopes due to the amazing reviews and desperate need for a vacation and this fell so flat. I wouldn't stay here if they offered me a free stay and free airfare. I will happily pay double elsewhere for a better experience and accommodations. I have friends and family wanting to go to the DR and this resort is losing customers because of our experience. I tell them to take their money elsewhere.

My third time to the Dominican, Worst Resort Ever!
ac0pe1, White Lake, Michigan
Sun Jan 14 15:59:52 EST 2018
This was a once in a lifetime trip for our entire family and we were sorely disappointed with the resort. Rooms are old, dingy, had a view of a swamp with a toilet (that was being used) by their workers in the bushes. Long waits for shuttles that were few and far in between. Difficult to walk to restaurants or lobby from rooms due to layout of the resort. Shuttles few and far between and often full. Plan on 20-25 minute wait for a ride each way. Very unorganized at check-in and dinner reservations. Told we did not need reservations, but we made them anyway, only to be told we couldn't get in because we didn't have reservations (repeatedly)!! Huge language barrier even though we had some who can speak limited Spanish among our group. Peddlers on the beach made it difficult to even carry on a conversation, read, or relax. They constantly walk among the chairs trying to sell their wares. I've been to other resorts and I would not return to the Melia Caribe or recommend it.



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