Punta Cana

Melia Caribe Tropical Resort


Email | Share |
All Inclusive    

2018 Exceptional Value!
Golf: One complimentary round of golf per person, per day (cart is mandatory & extra; restrictions apply).

Step into paradise, where the palm-lined shores of Bavaro Beach lead to the Caribbean Sea. Melia Caribe Tropical Resort is magnificent, with white marble flooring in the lobby, Edwardian furnishings of rich wood, tapestry carpets, and pillars with hanging vines.

Suites are beautifully decorated and provide all of the luxuries guests would expect while on an elegant, all-inclusive vacation. For those who want to upgrade their stay, The Level at Melia Caribe Tropical Resort offers special amenities, including a private check-in lounge, access to the VIP Lounge, a private beach, exclusive access to the GABI Club, room service from 7:00 a.m.-11:00 p.m., and turndown service. The adults-only section within The Level offers additional benefits such as Energy For Life activities and access to The Quatre, an exclusive restaurant and lounge.

Enjoy a large selection of culinary delights. French, Mexican, Dominican, Italian, American, Thai, and Japanese (fee) cuisine tempt the taste buds. Sit down at a beachside grill and indulge while the tide rolls in. Every taste will be satisfied with this amazing collection of dining options.

Melia Caribe Tropical defines the family friendly vacation! Kids have their own pool for activities, and there is a Kids' Club for guests ages 5-13. There are plenty of adventures, including the bazaar, sports activities (zip wire, climbing wall, and super jumper (extra fee) and arts-and-crafts workshops. Parents can relax by the pool with their minds at ease; all activities are professionally monitored.

Learn more about Punta Cana.
HOTEL LOCATION
Melia Caribe Tropical Resort is located 15 miles (20 minutes) from PUJ International Airport, 40 km from Higuey, 90 km from La Romana and 195 km from Santo Domingo. Enjoy direct access to the Palma Royal Shopping Village.
Address:



DR
Local Phone: 809-221-1290
Toll Free Phone: 800-33 MELIA
Fax: 809-221-0809
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Casino Onsite (Paradisus)
Pools
Number of Pools: 10
Outdoor Pools: 10     
The lake-style swimming pools are fashioned after tropical lagoons. One of the pools is among the largest in Punta Cana, another is especially set aside for special events and water sports, and there is a smaller mini-pool for kids.
Golf: ON-SITE
Cocotal Golf and Country Club
27 hole par 36/72 world-class championship golf course designed by Jose "Pepe" Gancedo.
Holes: 18
Cart Fee: 65
Club Rental Fees: $
Lessons Available
Tennis
Number of Courts: 7
Outdoor Courts: 7
Lighted Courts: 7
Court Fee: $
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Complimentary
Paddle Boats: Complimentary
Motorboats: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Complimentary
Spa: Additional Charge
Steam Room: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Melia Caribe Tropical is built over 75,000 sq meters with rooms distributed throughout two-story bungalows. It is in complete harmony with its surroundings, with an eco-zone & tropical mangrove separating hotel facilities from a stunning beach area. 24-hour all-inclusive. Property features include 13 restaurants, 14 bars, nightly entertainment, a casino, five pools (including one of the largest in Punta Cana), eight lit tennis courts, Roka Adventure Park, and two Spa with full array of treatments. Beach: The Melia Caribe borders 40 km of wonderful white sand beach bordered by the spectacularly clear waters of the turquoise Caribbean. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 1138
Year Opened: 1998 Credit Cards: Visa, Master Card, Discover, American Express
HOTEL RESTRICTIONS
Men are required to wear long pants for dinner, and reservations are required for all of the a la carte restaurants. NO Spring breakers.
ROOM TYPES
DELUXE JUNIOR SUITE
Junior Suite includes one king bed or two double beds, and a private balcony or terrace with views of the resort's gardens. Room also features a ceiling fan, a mini-cooler, and more.
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
FAMILY JUNIOR SUITE
Family room includes one king bed or two double beds, a sitting area with a sofa bed, a pull-out bed or bunk bed, and a private balcony with pool or garden views. Room also features children themed bedding, a separation curtain, and special kid amenities.
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite

OTHER INFO
Video game console upon request ($); child themed amenities
DINING
Melia Caribe Tropical Resort features 1 meal plan options:
All Meals, Drinks & Tips-FULL-All Restaurants
There are 14 Restaurants at Melia Caribe Tropical Resort:
La Pagoda - Air conditioned a la carte restaurant serving Thai fusion cuisine. Dress code and reservations required. Capcity for 90 people.
Hokkaido - Air conditioned a la carte restaurant offering Japanese specialties with Teppanyaki show tables. Dress code and reservations required. Capacity for 36 people. There is a $39 per person surcharge for this restaurant.
Ma Maison - Air conditioned a la carte restaurant offering French style cuisine and service. Dress code and reservations required. Capacity for 92 people. Minimum age requirement: 18 years old.
Le Gourmet - Air conditioned a la carte restaurant offering modern international cuisine. Dress code and reservations required. Capacity for 92 people.
La Gondola - Air conditioned a la carte restaurant offering Italian cuisine with an antipasto corner. Dress code and reservations required. Capacity for 90 people.
Agora Grill - Enjoy a sumptuous beach side International buffet for breakfast, lunch and afternoon snacks/sweets. Capacity for 400 people.
Cuatro - The Level Adults Only exclusive restaurant. Enjoy a sumptuous beach side international buffet for breakfast, lunch, and dinner. Also a la carte meals are available. Capacity for 468 people.
Turkey Grill - Enjoy a sumptuous beach side International buffet for breakfast, lunch and afternoon snacks/sweets. Capacity for 468 people.
The Gabi Club - Air conditioned a la carte restaurant offering contemporary cuisine. Dress code and reservations required. Capcity for 160 people. There is an additional charge for this restaurant (does not include The Level Adults
Market Place Buffet - Features six different live cooking buffets. Air conditioned restaurant. Open for breakfast. lunch and dinner. Capacity of 390 people.
La Hacienda - Air conditioned a la carte restaurant offerinf premium traditional Mexican cuisine. Dress code and reservations required. Capacity for 108 people.
El Guarapo - Air conditioned a la carte restaurant serving traditional colonial Dominican cuisine. Dress code and reservations required. Capcity for 148 people.
The American Grill - Air conditioned a la carte restaurant offering American cuisine. Dress code and reservations required. Capacity for 155 people.
Capri - Fish and seafood from the Caribbean Sea. Minimum age requirement: 18 years old. Capacity for 92 people.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Shuffle Board, Beach Volleyball, Soccer, Water Polo, Yoga, Dance Class, Spanish Lessons, Ping Pong, and Board Games. Two YHI Wellness Centers. Non-motorized watersports included.
Nightly Activities & Entertainment:
Theme Parties, Live Music, Casino, and a variety of international musical shows are available.
CHILDREN'S PROGRAMS
Baby Club: from 4 months to 4 years. Kids' Club: from 5 to 8 years old. Roka Flash: from 9-13 years old
Applicable Ages: 0-13 years old.

Children's Facilities
PlayGround
Game Room
Teen Disco
Children's Pool
Babysitting Fee: $
Advance Notice for Babysitting: 24 hours
Arcade for teenagers with Play Station, Nintendo & other electronic games.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
3042 Recommend
3042 past Apple Vacationers would recommend Melia Caribe Tropical Resort to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 17556reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
MICHAEL K.
Feb 16 2018
Food was NEVER hot via buffet at best warm. It would be illegal to serve that way in the US. Hotel check in was a mess people cutting line, under staffed at front desk, took forever to find my reservation. Check out was the same and they charged us 1.00 each hotel exit fee, which I found out no on else from our group got charge. I blame on the hotel management for under staffing at key times, no proper training on customer care and how to meet or exceed expectations. Employees seemed to want to help but just could not execute. Others in my group experianced worse with wrong rooms from what they booked to when they walked in room. Just a hot mess.
Customer Rating: 

TEST
Not impressed
REBECCA M.
Dec 29 2017
Not impressed, The I enjoyed the pool more than the beach. The food was god awful and our floor in the hotel was disgusting. It was filthy and sandy. They never swept, only mopped the sand around with cleanser and water. Our toilet didn’t work. Our patio door was broken. We only got wash cloths one day out of the entire stay. And the pillows on the beds were awful. I slept on my airplane neck pillow instead. The only good thing about this place was the pool, the scenery, the staff was friendly and of course, the free drinks.
Customer Rating: 

TEST
relaxing week
KAREN D.
Aug 14 2017
the hotel and staff were great. No issues getting to and from by walking or Train. Beach had no issues getting a chair, but the loose seaweed was everywhere. Pool was large and clean, but too deep in most places 4.75 feet average. could not get from swim up bar with drink. Was looking forward to the teen club, but it was closed. No Arcade. grounds were beautifully maintained. Food was good at all restaurants and buffet.
Customer Rating: 

TEST
June 2017 Visit - Please read before you book
JAMES G.
Jun 13 2017
This hotel was a complete let down from the ratings. you can't get anywhere without a golf cart ride or on the train that goes by. Nothing is easily accessible. The Apple Representative at the Hotel - Alex was the rudest person i ever dealt with. It is a shame that he even wears a badge representating a company like Apple. His customer service skills definitely need to be refined. Very difficult to get the room consistently cleaned with towels daily. I was very disappointed in the hotel. The pool and the beach along with the weather were absolutely the best. I would not go back to this resort, you can't get anywhere without usinga golf cart that they drive around.
Customer Rating: 

TEST
Vacation
FERNANDO G.
May 08 2017
Melia Caribe Tropical is an excellent resort hotel. From the beginning to the end of my vacation I received nothing but excellent service!
Customer Rating: 

TEST
Memorable Stay
TINA S.
Apr 17 2017
Everything was so nice, Staff so friendly and nice. Would absolutely recommend this place. I just had two things I wasn't happy with. Could not get washcloths and no one came to clean our room the last day. We had no clean towels. We spoke with other families when leaving,and those were the only complaints they had also. Loved the trip.
Customer Rating: 

TEST
Very Nice Grounds but food/service lacking
JEFFREY R.
Apr 13 2017
Grounds were very nice and well keep. Unfortunately the food quality was subpar and lack of service at pools and beach was frustrating and allowed the plastic cups to become garbage. After complaining the service and pool/beach was much better but the food quality was still only average. Spend the extra for the Level or better yet go the Hard Rock (which is more) where the food and service will exceed expectations
Customer Rating: 

TEST
ROBERT T.
Apr 08 2017
Took to long to check in
Customer Rating: 

TEST
Beautiful grounds and room. Service unsatisfactory
RICHARD P.
Apr 03 2017
Our room and the general appearance of the hotel was excellent. However it was very disappointing the lack of service from the wait staff and the quality of the food at the buffets. The wait staff was unresponsive and acted like we were bothering them when we asked for a beverage. At one point my wife and I had gotten our food from the buffet and proceeded to complete our lunch and not one waiter came to see if we wanted anything including water. Also the food was cold everyday. The food in the Italian restaurant was much better however the wait staff wasn't any better.
Customer Rating: 

TEST
a GREAT time!
DENISE B.
Apr 01 2017
The hotel upgraded us to a room by the beach for our 25th wedding anniversary which was so nice of them. Loved that there were golf carts to take us up to the main lobby all the time. Even if none available, it's only a 10 minute walk and it's a very pretty walk. The place is beautifully landscaped. The beach was plenty big enough to accommodate all of the guests. A great little artesian market about 1/4 mile down the beach with anything you wanted to buy for souveniers....jewelry, shirts, hats, sunglasses, pottery, paintings, rum, chocolate, cigars just to name a few. Very friendly people at the market and hotel as well. Love the excursion to Catalina Island. Scuba people were very nice and I felt very safe snorkeling while my husband dove. Meal on Catalina was fabulous! Bring extra money so you can buy the lobster to be grilled for you at the meal. Just a wonderful experience in the Dominican!
Customer Rating: 

TEST
Communications
GREGORY D.
Mar 29 2017
The Apple/AmStar representatives don't communicate with each other. When my wife was injured the representative arranged for a special transport to the airport but never let the representative at the hotel know. It took a day and a half to get that straitened out. Although it a rarity, you should have transportation to and from the local medical facility. Our stressful event was only compounded by having to figure out how to get to and from the those facilities.
Customer Rating: 

TEST
TripAdvisor Traveller Reviews
Too Little Too Late
Red B, Toronto, Canada
Thu Apr 19 13:29:57 EDT 2018
Upon arrival, we were very excited as it was our first time in Punta Cana. The lobby facilities were very well-kept and clean. However, we experienced the longest check-in at Front Desk, a gruelling 1 hour which was surprising considering that there were only about two people in front of us. We figured that this would be the worst of it and did not make a fuss. We were happy with the room we were given as it met our request for 1 king bed. However, in the evening, we did not expect that the road our room was facing would be so noisy and disrupt our sleep. Because of this, we decided to request to move rooms to a 'quieter' one. Initially, they had told us to follow up with them the next day because at the time we had approached the desk, they informed us that they were out of rooms. The next day, when we came back, we had waited at the Front Desk for an hour to speak to someone who informed us to bring our luggage to the lobby and that a new room should be available by then. We followed this instruction, only to wait for another hour at the Front Desk before someone would talk to us. There were people in line, but not enough that should cause this much of a delay. The Front Desk staff seemed very disorganized, slow and at times would pause just to have a conversation amongst themselves. There was no sense of urgency and it was very stressful for us as they did not seem to care to assist us until they felt convenient. Eventually, after another hour, we had successfully changed rooms and to our dismay, it was a major downgrade. We had moved to a smaller room with only two double beds where all the peacocks were. It was even noisier than our previous room because we could hear the peacocks all night long. Since we only had two more nights left, we decided that wasting two-three more hours of our vacation moving rooms would not be worth it. The next day, we came back to our room after spending a few hours at the hospital because I had caught a stomach bug. The Guest Services Manager Carlos had left a note requesting that I call. He kindly acknowledged my hospital trip and wanted to make sure that I was okay and comfortable which I really appreciated. I had informed him of our room downgrade and he then said that he would check what rooms are currently available and would call back. Within 5 minutes, I had received a call from Carlos again informing me that they had a room with 1 King bed closer to the pool and ocean. He then sent David to show us the new room and assist us with our luggage. David was also very kind and professional. These were the two Front Desk staff I felt took the time to really assist us and were very quick to take action so that we could go back to enjoying our vacation. Although we were not very happy with the helpfulness, efficiency and speed of the rest of the Front Desk staff, I will say that the restaurant staff were very friendly at all the restaurants we had been to. In particular, I would like to mention Joel - one of the bellmen who was very friendly and kindly answered any questions if we had any whenever we approached him. Overall, this resort had its pros and cons. Would I return to Punta Cana? Maybe. Would I stay at this resort again? Not likely, as it was a very mixed bag.

update on our vacation on march 25 2018
Wanda A,
Wed Apr 18 15:19:08 EDT 2018
we arrived had several issues with our room and being able to get it taken care off. But... tge manager wilber took care of everything, we were bumped up to adult section, beause of our issues, we had couple days gone, but we reslly enjoys the rest of our vacation. Beautiful resort, food exceptional. pool beautiful, Thank You Wilber for taking care of us. If issues at front desk was taken care of it would be one of the most beautiful resorts.

Adult Only Family Vacation
Tina H,
Wed Apr 18 11:10:25 EDT 2018
The people of The Republic are very friendly. We stayed in "The Level" area for "Adults Only." Fraulin Cedano and Alfredo Francisco helped us with our every need! Even if our family was disorganized, they knew where the 9 of us were at all times! The rooms were clean and the beach is beautiful. The foliage and plant life reminded me of Hawii. You are a quite a drive from most executions, next time I would rent my own car to cut travel. Other than that this place does not miss a beat!! These boys had a smile on their faces everytime we saw them. The only thing wrong with this stay was it was not long enough!!! Helpful hint, foam partys are Fridays only, don't miss it!

Adventure Park/Ropes Course/climbing
DoCrowe, Telluride, Colorado
Wed Apr 18 10:16:41 EDT 2018
Wascar, Nelly, and the rest of the guys at the ropes course were a highlight of our trip. They were friendly and helpful and greeted my daughter by name every day. She loved the course and the guys working there were a huge part of that!

Nice...Not so Nice!
Angela H, Woonsocket, Rhode Island
Wed Apr 18 10:12:44 EDT 2018
Well, where do I start. First of all the vacation was GOOD, not GREAT, Not EXCELLENT and definitely not awful. The rooms are nice to look at, bright and airy with balconies,I had to change my room the next day because I had twin beds, and wanted a King, they obliged. The have an Adults only section of the resort called :The Level:" I was not staying on that section, so there were plenty enough kids...mostly toddlers, and babies. So of course there was a bit of crying and temper tantrums but not too bad. The resort is huge, and you have to catch a tram from here to there, maybe because of the size sometimes the water was cold in the shower. The cable went out a few times, and there were too many flies on the Angora restaurant buffet, and the food wasn't all that good, I think a little dry from sitting on sterno and heat lamps for long periods of time. The other buffets were much better. The pool(s) were beautiful, and very well maintained daily. No Jacuzzi at the pool.... well actually there was a small jaccuzzi at the pool, but it was never turned on. The property, and grounds were well kept, and maintained daily. there were many peacocks walking about, and Flamingos in the small lake-like areas. Entertainment each night from 8-10 then dancing in the main lobby. The entertainment crew were not too engaging, with the exception of a few: shout out to Tony(Charlie Chaplin), sexy Julio (Mama Juana Maker extraordinaire) and of course the best bartender Ubaldo at the main lobby with all the fun every night! so there were quite a few "oops" moments at the resort. A lot of guest were voicing there concerns about the rooms for different reasons. If I had to recommend a place to stay in Punta Cana it would not be The Melia Tropical, but I did have a wonderful stay last may 2017 at Ocean Sand and Blue absolutely wonderful!!



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
Be the first to know! Sign up for email deals. Subscribe