Punta Cana

Melia Caribe Tropical Resort


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All Inclusive    

2018 Exceptional Value!
Golf: One complimentary round of golf per person, per day (cart is mandatory & extra; restrictions apply).

Step into paradise, where the palm-lined shores of Bavaro Beach lead to the Caribbean Sea. Melia Caribe Tropical Resort is magnificent, with white marble flooring in the lobby, Edwardian furnishings of rich wood, tapestry carpets, and pillars with hanging vines.

Suites are beautifully decorated and provide all of the luxuries guests would expect while on an elegant, all-inclusive vacation. For those who want to upgrade their stay, The Level at Melia Caribe Tropical Resort offers special amenities, including a private check-in lounge, access to the VIP Lounge, a private beach, exclusive access to the GABI Club, room service from 7:00 a.m.-11:00 p.m., and turndown service. The adults-only section within The Level offers additional benefits such as Energy For Life activities and access to The Quatre, an exclusive restaurant and lounge.

Enjoy a large selection of culinary delights. French, Mexican, Dominican, Italian, American, Thai, and Japanese (fee) cuisine tempt the taste buds. Sit down at a beachside grill and indulge while the tide rolls in. Every taste will be satisfied with this amazing collection of dining options.

Melia Caribe Tropical defines the family friendly vacation! Kids have their own pool for activities, and there is a Kids' Club for guests ages 5-13. There are plenty of adventures, including the bazaar, sports activities (zip wire, climbing wall, and super jumper (extra fee) and arts-and-crafts workshops. Parents can relax by the pool with their minds at ease; all activities are professionally monitored.

Learn more about Punta Cana.
HOTEL LOCATION
Melia Caribe Tropical Resort is located 15 miles (20 minutes) from PUJ International Airport, 40 km from Higuey, 90 km from La Romana and 195 km from Santo Domingo. Enjoy direct access to the Palma Royal Shopping Village.
Address:



DR
Local Phone: 809-221-1290
Toll Free Phone: 800-33 MELIA
Fax: 809-221-0809
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Casino Onsite (Paradisus)
Pools
Number of Pools: 10
Outdoor Pools: 10     
The lake-style swimming pools are fashioned after tropical lagoons. One of the pools is among the largest in Punta Cana, another is especially set aside for special events and water sports, and there is a smaller mini-pool for kids.
Golf: ON-SITE
Cocotal Golf and Country Club
27 hole par 36/72 world-class championship golf course designed by Jose "Pepe" Gancedo.
Holes: 18
Cart Fee: 65
Club Rental Fees: $
Lessons Available
Tennis
Number of Courts: 7
Outdoor Courts: 7
Lighted Courts: 7
Court Fee: $
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
Hobie Cats: Complimentary
Paddle Boats: Complimentary
Motorboats: Additional Charge
Waterskiing: Additional Charge
Wind Surf: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Complimentary
Spa: Additional Charge
Steam Room: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Melia Caribe Tropical is built over 75,000 sq meters with rooms distributed throughout two-story bungalows. It is in complete harmony with its surroundings, with an eco-zone & tropical mangrove separating hotel facilities from a stunning beach area. 24-hour all-inclusive. Property features include 13 restaurants, 14 bars, nightly entertainment, a casino, five pools (including one of the largest in Punta Cana), eight lit tennis courts, Roka Adventure Park, and two Spa with full array of treatments. Beach: The Melia Caribe borders 40 km of wonderful white sand beach bordered by the spectacularly clear waters of the turquoise Caribbean. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 1138
Year Opened: 1998 Credit Cards: Visa, Master Card, Discover, American Express
HOTEL RESTRICTIONS
Men are required to wear long pants for dinner, and reservations are required for all of the a la carte restaurants. NO Spring breakers.
ROOM TYPES
FAMILY JUNIOR SUITE
Family room includes one king bed or two double beds, a sitting area with a sofa bed, a pull-out bed or bunk bed, and a private balcony with pool or garden views. Room also features children themed bedding, a separation curtain, and special kid amenities.
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
DELUXE JUNIOR SUITE
Junior Suite includes one king bed or two double beds, and a private balcony or terrace with views of the resort's gardens. Room also features a ceiling fan, a mini-cooler, and more.
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite

OTHER INFO
Video game console upon request ($); child themed amenities
DINING
Melia Caribe Tropical Resort features 1 meal plan options:
All Meals, Drinks & Tips-FULL-All Restaurants
There are 14 Restaurants at Melia Caribe Tropical Resort:
La Pagoda - Air conditioned a la carte restaurant serving Thai fusion cuisine. Dress code and reservations required. Capcity for 90 people.
Hokkaido - Air conditioned a la carte restaurant offering Japanese specialties with Teppanyaki show tables. Dress code and reservations required. Capacity for 36 people. There is a $39 per person surcharge for this restaurant.
Ma Maison - Air conditioned a la carte restaurant offering French style cuisine and service. Dress code and reservations required. Capacity for 92 people. Minimum age requirement: 18 years old.
Le Gourmet - Air conditioned a la carte restaurant offering modern international cuisine. Dress code and reservations required. Capacity for 92 people.
La Gondola - Air conditioned a la carte restaurant offering Italian cuisine with an antipasto corner. Dress code and reservations required. Capacity for 90 people.
Agora Grill - Enjoy a sumptuous beach side International buffet for breakfast, lunch and afternoon snacks/sweets. Capacity for 400 people.
Cuatro - The Level Adults Only exclusive restaurant. Enjoy a sumptuous beach side international buffet for breakfast, lunch, and dinner. Also a la carte meals are available. Capacity for 468 people.
Turkey Grill - Enjoy a sumptuous beach side International buffet for breakfast, lunch and afternoon snacks/sweets. Capacity for 468 people.
The Gabi Club - Air conditioned a la carte restaurant offering contemporary cuisine. Dress code and reservations required. Capcity for 160 people. There is an additional charge for this restaurant (does not include The Level Adults
Market Place Buffet - Features six different live cooking buffets. Air conditioned restaurant. Open for breakfast. lunch and dinner. Capacity of 390 people.
La Hacienda - Air conditioned a la carte restaurant offerinf premium traditional Mexican cuisine. Dress code and reservations required. Capacity for 108 people.
El Guarapo - Air conditioned a la carte restaurant serving traditional colonial Dominican cuisine. Dress code and reservations required. Capcity for 148 people.
The American Grill - Air conditioned a la carte restaurant offering American cuisine. Dress code and reservations required. Capacity for 155 people.
Capri - Fish and seafood from the Caribbean Sea. Minimum age requirement: 18 years old. Capacity for 92 people.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Shuffle Board, Beach Volleyball, Soccer, Water Polo, Yoga, Dance Class, Spanish Lessons, Ping Pong, and Board Games. Two YHI Wellness Centers. Non-motorized watersports included.
Nightly Activities & Entertainment:
Theme Parties, Live Music, Casino, and a variety of international musical shows are available.
CHILDREN'S PROGRAMS
Baby Club: from 4 months to 4 years. Kids' Club: from 5 to 8 years old. Roka Flash: from 9-13 years old
Applicable Ages: 0-13 years old.

Children's Facilities
PlayGround
Game Room
Teen Disco
Children's Pool
Babysitting Fee: $
Advance Notice for Babysitting: 24 hours
Arcade for teenagers with Play Station, Nintendo & other electronic games.

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
3042 Recommend
3042 past Apple Vacationers would recommend Melia Caribe Tropical Resort to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 18013reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
GEORGE T.
Nov 07 2018
We were very disappointed with our visit and this was our 3rd time vacationing at the Melia.Based on the information you provided that everything was restored after the fire,in terms of restaurants ,transportation and the major Renovations taking place,We decided to visit again.To our dismay, restaurants were very limited ,quality and selection of food was very poor (same menu everyday)transportation was limited and generally the resort was not up to par and understaffed.If we had been told there was construction being performed & the closure of so many restaurants and the Limited transportation And the uncleanliness of the beach which was not groomed well As the adjacent resorts were. We would never have gone to the Melia. In addition very aggressive and pushing the timeshares on their new resorts they are building.
Customer Rating: 

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Not Recommended.
CONNIE S.
May 11 2018
The rooms are very outdated. The resort is too spread out. You have to walk a good distance to get anywhere or wait for a train. Pool area is excellent. Food was better then any all inclusive resort we have previously visited. We had no hot water for hours one day. The next day we had no water at all for a few hours.
Customer Rating: 

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MICHAEL K.
Feb 16 2018
Food was NEVER hot via buffet at best warm. It would be illegal to serve that way in the US. Hotel check in was a mess people cutting line, under staffed at front desk, took forever to find my reservation. Check out was the same and they charged us 1.00 each hotel exit fee, which I found out no on else from our group got charge. I blame on the hotel management for under staffing at key times, no proper training on customer care and how to meet or exceed expectations. Employees seemed to want to help but just could not execute. Others in my group experianced worse with wrong rooms from what they booked to when they walked in room. Just a hot mess.
Customer Rating: 

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Not impressed
REBECCA M.
Dec 29 2017
Not impressed, The I enjoyed the pool more than the beach. The food was god awful and our floor in the hotel was disgusting. It was filthy and sandy. They never swept, only mopped the sand around with cleanser and water. Our toilet didn’t work. Our patio door was broken. We only got wash cloths one day out of the entire stay. And the pillows on the beds were awful. I slept on my airplane neck pillow instead. The only good thing about this place was the pool, the scenery, the staff was friendly and of course, the free drinks.
Customer Rating: 

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relaxing week
KAREN D.
Aug 14 2017
the hotel and staff were great. No issues getting to and from by walking or Train. Beach had no issues getting a chair, but the loose seaweed was everywhere. Pool was large and clean, but too deep in most places 4.75 feet average. could not get from swim up bar with drink. Was looking forward to the teen club, but it was closed. No Arcade. grounds were beautifully maintained. Food was good at all restaurants and buffet.
Customer Rating: 

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June 2017 Visit - Please read before you book
JAMES G.
Jun 13 2017
This hotel was a complete let down from the ratings. you can't get anywhere without a golf cart ride or on the train that goes by. Nothing is easily accessible. The Apple Representative at the Hotel - Alex was the rudest person i ever dealt with. It is a shame that he even wears a badge representating a company like Apple. His customer service skills definitely need to be refined. Very difficult to get the room consistently cleaned with towels daily. I was very disappointed in the hotel. The pool and the beach along with the weather were absolutely the best. I would not go back to this resort, you can't get anywhere without usinga golf cart that they drive around.
Customer Rating: 

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Vacation
FERNANDO G.
May 08 2017
Melia Caribe Tropical is an excellent resort hotel. From the beginning to the end of my vacation I received nothing but excellent service!
Customer Rating: 

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Memorable Stay
TINA S.
Apr 17 2017
Everything was so nice, Staff so friendly and nice. Would absolutely recommend this place. I just had two things I wasn't happy with. Could not get washcloths and no one came to clean our room the last day. We had no clean towels. We spoke with other families when leaving,and those were the only complaints they had also. Loved the trip.
Customer Rating: 

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Very Nice Grounds but food/service lacking
JEFFREY R.
Apr 13 2017
Grounds were very nice and well keep. Unfortunately the food quality was subpar and lack of service at pools and beach was frustrating and allowed the plastic cups to become garbage. After complaining the service and pool/beach was much better but the food quality was still only average. Spend the extra for the Level or better yet go the Hard Rock (which is more) where the food and service will exceed expectations
Customer Rating: 

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ROBERT T.
Apr 08 2017
Took to long to check in
Customer Rating: 

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Beautiful grounds and room. Service unsatisfactory
RICHARD P.
Apr 03 2017
Our room and the general appearance of the hotel was excellent. However it was very disappointing the lack of service from the wait staff and the quality of the food at the buffets. The wait staff was unresponsive and acted like we were bothering them when we asked for a beverage. At one point my wife and I had gotten our food from the buffet and proceeded to complete our lunch and not one waiter came to see if we wanted anything including water. Also the food was cold everyday. The food in the Italian restaurant was much better however the wait staff wasn't any better.
Customer Rating: 

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TripAdvisor Traveller Reviews
Horrible Initial Experience
MarkR6861, Westerville, Ohio
Tue Nov 06 08:04:51 EST 2018
Check in took forever. When we got to the room, strong smell of mold to the point I could not breath. The room was very dusty and dirty. It looked like they had "renovated" the room. However, the renovation was done very sloppy. The hair drier holder kept falling off because it wasn't installed properly. The toilet looked like it was about to tip over. The tiles in the bathroom shower were broken. The shower door didn't close all the way, not properly installed. When we got to the second room, the same problems except no smell of mold. Grout missing from shower tile. Overall the rooms and bathrooms looked very grimy, not very inviting.

One of my favorites!
Mish101089, Wayne, New Jersey
Mon Nov 05 13:39:58 EST 2018
This resort is awesome! I loved everything about it food is great beach is great and clean. Lots to do and not to expensive. I would definitely recommend to anyone! Staff is unbelievably friendly but definitely would say it’s more of a older crowd and families for those of you who are looking for a spring break location.

Don’t let the renovations keep you from paradise.
866lauriej,
Sun Nov 04 14:06:32 EST 2018
My husband and I have been visiting this resort for over 10 years. This year we had three couples visiting with us. We always stay in the family suites. Just our favorite area. I am going to get the detractors out first. I was concerned that the fire restoration would take away from the beauty of the resort, but the only evidence of the fire was some scorched roofing tiles and the boarded up promenade. That is amazing because it destroyed a large area. Looks like the restaurants and bar are getting ready to reopen. The Tropical building renovations look great and I understood from our valet that the new construction behind the kid center is going to be a water park for the children. Kudos. Hidden in plain sight. I wish we had been told that the VIP lounge had been shut down for renovations. We really enjoy the relaxed atmosphere in there and it was a convenient meeting point for our friends. I hope you are planning on reopening. It is also time to spruce up some of the furniture in the older rooms. Kids are hard on fabrics and wood surfaces. The rooms are so beautiful but a little worn. The worst part of our stay was the phone call from the Paradisus trying to drum up customers. I was turned over to a supervisor when I refused to listen to their sales pitch. Ambushing customers is not cool. The food was good but the Gabi lost its relaxed vibe when it was crammed with small kids and crying infants, it was not as clean as we were used to and the scaled down work force was noticeable. On the upside, even though the work force was scaled back, the employees who were working did so with courtesy and a sense of humor. Thanks, Andre, Francisco, Elvis for the great service in the restaurants. How on earth did you always remember I am a tea person. Thanks Domingo and Noelle at the beach. As you can tell by the number of hours we spent on the beach. We loved it. To the dedicated ladies in the spa. Wish I could take you home with me. I think we took advantage of the special all but one day. Claudia, Lillianna and Gladys were wonderful therapists and all our stress evaporated under their care. Last and most important our friends who took care of our every need. Eddy and Juan. You two have always treated us with the utmost care and you are a big reason why we return again and again to this paradise. And also why many years we have friends and family in tow. Glad we got to share the World Series excitement with you. Don’t miss out on this resort. The renovated areas like the Level restaurant and the new building at the end of the Tropical pool are absolutely stunning and serene. The free form pools, activities, gymnasium and absolutely gorgeous beach outweigh any inconvenience you may feel with the current renovations. I can’t wait to see the new sections when they are done. Godspeed my friends. Till we meet again,

Don’t waste your time and money
arsanchezs,
Sun Nov 04 11:30:37 EST 2018
Horrible facilities, still under construction, is not all inclusive unless you book on the level and a ridiculous distance between the rooms and any other facilities such as polls or restaurants. Do yourself a favor and never book there.

If I could give it a 2.5 I would...
Desireec727, West Milford, New Jersey
Sat Nov 03 06:47:18 EDT 2018
So. We arrive. And since my boyfriend is a spanish speaking Dominican...but American, there's a comradery thing. So the guy at the front desk says he's going to upgrade us to a suite. Great. But it's going to be about an hour. That's fine. We get our wristbands for The Level and go to the buffet for about an hour. After that we come back to get the room key and end up waiting 2 HOURS!. Literally sitting on a couch at the front desk, waiting for 2 hours. After the 2 hours, our concierge guy bring us to a room... I walked about a half mile, in heels to a room that already has someone in there....So we end up walking to some PUNISHMENT ROOM, like, back of the resort, not nice, not upgraded, on the first floor and after the concierge guy called the front desk he basically told us to stay there tonight and then complain tomorrow and get something better. Ok, whatever. So we stayed in that room for the night but it was basically like 7pm by the time we got in there so the first day was gone. There was a half drank bottle of water in the room... We went to the pool and put our feet in because now it's cold and dark so... anyways. the next day, we go complain about it, mildly...they give us a different punishment room, first floor, basic. We should have DEFINITELY been upgraded now that we spent a night in a cell after waiting 3 hours for it. I had left money in the first room for the maid and when we went to go get our stuff to move to the next room the maid,HAS THE NERVE to come at us for telling the front desk about the water bottle....are you serious? We left you money and you get at us when YOU forgot the water bottle in the room? the next day...they talk my boyfriend into a breakfast....now My parents own a timeshare, so I know what a timeshare breakfast sounds like. "Ohhh, it's an exclusive breakfast, just for you. You get to see the new property yada yada yada"....i didn't wanna do it but he wanted to for the concierge to get credit for it....we go and waste 4 hours of the next day. We're only there for 3.25 days...and we've already wasted 2 of the days....the food was less than mediocre...absolutely nothing to write home about, i feel like I lost 5 pounds there. The club was whack. We had dinner at 2 of the restaurants which was basically the buffet food, served to you. The beach was wonderful, beautiful...but there were excursion people haggling you the WHOLE TIME. It's funny because I was going to rate this 2.5 stars but now that I'm writing it, it's less. In the 2nd room, there were insects that legit had a FACE. Like looked at me and wanted to fight. They were SO big that I literally ran outta the bathroom, closed it with my boyfriend in there, ran through the room, out the patio door, closed it and almost hopped over the patio wall. Everyone was extremely friendly at the resort. No problem there. But the service was just...terrible. I don't know what to say. We wasted more than half of the vacation either waiting for the room, or at some timeshare presentation that we were forced into. Then a quarter of it being bothered by people at the beach. Honestly idk if I'd come back. I feel like I wasted almost 2 grand. I don't even know how to end this review. If you go there, just, know that the first day is GONE. Do not, go to the "exclusive breakfast, just for you".... don't let the excursion people bother you. And just know that the maids are rude and you're gunna have huge bugs in your room.



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