Punta Cana

Luxury Bahia Principe Fantasia


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All Inclusive    

Rated Best All-Inclusive Family Resort by Apple Vacationers in 2017.

2018 Exceptional Value!
Honeymoon*: Bottle of wine and box of chocolates, bathrobes and slippers in room upon arrival, turndown service, 20% discount on couples spa massage, late check out upon availability, special room decoration, and surprise gift. Proof of marriage required. Must be within 6 months of original wedding date.

Discover a luxurious vacation for guest of all ages at the wonderful Luxury Bahia Principe Fantasia, Don Pablo Collection. Situated within the Bahia Principe Bavaro Complex, just a short drive from the airport, this resort features towering castles, a one-of-a-kind waterpark, and a gorgeous stretch of Bavaro Beach. Be swept off your feet with adventure, fun, and total relaxation at the Luxury Bahia Principe Fantasia, Don Pablo Collection.

At this resort, there is always something to do. Soak up the sun on the beach or take part in a variety of activities such as paddle surfing, bodyboarding, catamarans, kayaks, snorkeling, and more. In addition to the large theme-based pool, kids will love the supervised entertainment of the Bahia Scouts Kids Club and a spectacular waterpark with slides. Meanwhile, adults can feel pampered at the relaxing Bahia Spa.

Guests of the Luxury Bahia Principe Fantasia, Don Pablo Collection have access to a full selection of gourmet restaurants, including the Rodizio Brazilian Steakhouse, and ten bars. Nightly entertainment includes live music and dancing at the night club. Each of the 512 guestrooms include a private balcony or terrace, a minibar, and family-friendly amenities.

Find more information about Bahia Principe Hotels and Resorts.

Learn more about Punta Cana.

*Proof of marriage required. Must be within 6 months of original wedding date.
HOTEL LOCATION
This property is located approximately 30 minutes from the international airport.
Address: Carretera Arena Gorda - Macao, Secc
Punta Cana


DR
Local Phone: 809-552-1444
HOTEL FACILITIES
Barber / Beauty Salon
Business Services
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking
Physician on Call
Pools
Number of Pools: 2

Two pools and water park for children.
Golf: NEARBY
Punta Blanca Golf
Holes: 18
Green Fees: $
Cart Fee: $
Club Rental Fees: $
Tennis
Number of Courts: 3
Outdoor Courts: 3
Water Sports on Site
Snorkeling: Additional Charge
Hobie Cats: Additional Charge
Health Club / Spa
Aerobics: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
This resort features a family-friendly, luxurious atmosphere. This property features two pools, five restaurants, six bars, and a fantasy-like castle towers. This resort offers access to the facilities and services of the other Bahia Principe Bavaro Resort hotels (except the buffets). Beach: Bavaro Beach features white sands and warm, Caribbean waters. Check-in: 3:00 p.m.
Check-out: 11:00 a.m.
Total Rooms: 512
Year Opened: 0 Credit Cards:
HOTEL RESTRICTIONS
As of 01/01/18 arrivals, all Grand Principe Hotels & Resorts will include free use of in-room safety deposit boxes for all of their guests.
ROOM TYPES
JUNIOR STE DELUXE CASTLE FRONT
King size bed or 2 full size beds. Living room with sofa-bed. Castle Front.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
JUNIOR SUITE DELUXE
Guestroom includes one king bed or two full size beds, a fully-equipped bathroom, a living area, complimentary WiFi, and a private balcony or terrace.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
JUNIOR SUITE DELUXE CHARTER
Guestroom includes one king bed or two full size beds, a fully-equipped bathroom, a living area, complimentary WiFi, and a private balcony or terrace.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
JUNIOR SUITE DLX CASTLE VIEW
King size bed or 2 full size beds. Living room with sofa-bed. Castle View.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
DINING
Luxury Bahia Principe Fantasia features 1 meal plan options:
All Meals, Drinks & Tips
There are 6 Restaurants at Luxury Bahia Principe Fantasia:
Night Snack - Light snacks served during the night.
Italian Portofino - Traditional Italian cuisine. Reservation required.
Gourmet Don Pablo - Gourmet French cuisine served a la carte. Formal dress required. Reservation required.
Gourmet Restaurant - A unique twist on classic favorites, served a la carte. Formal dress code. Reservation required.
Rodizio Restaurant Sausalito - Authentic Brazilian grilled meats served tableside. Formal dress code. Reservation required.
Palmira - Main buffet restaurant.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
The Bahia Spa, clubs for kids, snorkeling, paddle surfing, kayaking, beach volleyball, and more.
Nightly Activities & Entertainment:
Live nightly entertainment, music, and more.
CHILDREN'S PROGRAMS
Special attractions and supervised entertainment just for kids including a nature club and the water park.

Children's Facilities
Children's Pool

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
19 Recommend
19 past Apple Vacationers would recommend Luxury Bahia Principe Fantasia to their friends and family
TripAdvisor Web Reviews
Based on 1397reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Great stay with some constructive criticism
CanadianTrippy,
Mon Oct 08 10:47:27 EDT 2018
Here is a long and honest review! We had bad luck happen to us and I will explain what it was and how it was dealt with. But let me start with what I look for in a review. We traveled at late Sept to early October 2018 and traveled with 2 adults and 2 kids, 8 and 4. The Hotel is about 30 minutes away from the Airport and was quick to get to in comparison to some other resorts we stayed in previously. When we first came we were ushered down to a hall to check in and have our welcome drink. I thought we were going to get a sales pitch but thankfully it wasn't. After a long flight with kids, all you want to do is get in your room and get changed and start relaxing. The resort is quiet at this time of year which is the way we like it. We never had a problem finding a chair, a seat at the restaurant or someone to help us. Even when we decided to do A la Carte, only once did we make a reservation for a birthday and the other times we simply showed up and they were very accommodating with finding us a seat. Let me say that we were fully prepared to walk away and eat at the buffet if they said they couldn't sit us. My kids enjoyed the Kids club the most, they didn't really like the waterpark as much as expected and would only stay for short periods and no idea why. They Pools are also fine and we spent majority of our time in the main pool instead doing activities the entertainment team put on. Life Guards were around the waterpark and the pool which was nice to see as you felt like some extra eyes on the kids is always a good thing. There is also security all around the property to make sure kids don't leave without an adult. The waterpark is right at the edge of the property so a kid could try and run out of the waterpark area and end up in a different resort and lost. Little things like that made me feel really good. The food was fine and what I would expect for a buffet, alot of choices so everyone should be able to find something to eat. I let guest services know a few days my daughters birthday, and reminded Carlos (the guest services manager I think) about my daughters birthday the day of in hopes something could make her day more special. Our room when decorated with a banner on the door, balloons in the room and champagne and fruit tray in our room. My daughter had her 5th birthday dinner celebration in the Garden Circus and the staff did an amazing job with having a cake and singing a happy birthday celebration. I was so impressed that I went back before I left to thank some of the staff for that day as it was an amazing experience. My kids enjoyed all the evening show's, I enjoyed the Michael Jackson show the most. The castle show is nice, it runs every night and my kids watched it a few times. We had a few problems in our room but all dealt with appropriately. Our room Safe wasn't working properly when I first tried to use it. Security just happened to be walking by in the hallway, heard me working with the safe and came in a fixed the issue by resetting somehow. Our shower didn't drain properly, someone came immediately and fixed it. Our AC stopped working during the night and let Carlos know in a casual conversation the next morning about our experience so far with the resort and he had it taken care of immediately. It was nice to know it happened and was resolved as would be expected so the only reason I shared this. Bring tips for the staff and bring lots, they appreciate it. I tipped as much as I could and tipped often to alot of people including our waiters, the bartenders, the cleaning staff, the chefs, anyone that was helping us enjoy our vacation. Some review said there shouldn't be a separation of people that tip vs don't tip, and while that is true here is what you get. Everyone will get to know you and make your vacation more enjoyable by giving you better service. Bringing you things without asking based on their previous interactions with you and greeting you whenever they see you. They make you feel special and want to make sure everything is ok. If I needed something, it was always quick. All that for a tip is worth it to me and I gave tips to anyone who helped us enjoy our stay or helped us out that I could. We ran into some medical problems. My 8 year old got an ear infection and we shuttled to the Dr Office on site to get it checked out. We actually had to leave site in a taxi and go to the hospital to see a Pediatrician which had to give us a no flying note and send us back with some medicine. We actually had to cancel our flight home, and stay a few days longer while we waited for the medicine to work which was expensive to say the least. Well it got worse, we came back to our room the day after and the cleaner is in the room at that point. We apologize for interrupting her but my now 5 year old was not acting herself. Well she immediately started throwing up in the room with no indication. While I helped her into the bathroom to try and contain the problem, the cleaner who doesn't speak English and I don't speak Spanish called someone and immediately people are in my room ready to shuttle us to the doctor on site again to now have her checked out. Carlos the manager was so great to us, when we came back, the room was cleaned again and he came and told us that if there is anything we needed including room service, even if its not on the menu to let him know and he will try to get it. He was amazing as well as everyone that helped us throughout the trip. We didn't experience Hand/foot/mouth disease as we seen discussed or seen anyone with it. They both got ear infections so we won't travel without swimming ear plugs anymore. Overall we liked the resort, we loved the people there that work hard to have us enjoy our vacation. Even though it wasn't smooth for us, we still really enjoyed it. Great job everyone that works at there! I'm going to give constructive criticism to the Hotel in hopes they can fix some of the short comings we found. 1. Lifeguards around the waterpark I noticed a few times should not have their cell phones out and looking at them. They did do their job and stopped some kids from misbehaving on a few occasions but cell phones can not be used in that type of job and should be left back in their lockers. Give them a walkie-talkie if its needed to call for assistance in an emergency. 2. Kids Club. While my kids loved it and the staff were fantastic, the hours are a bit weird and I didn't expect it. They only go to 5 p.m. which was unusual for us as every other resort we've stayed at had them open later. Sometimes parents would love to have a dinner to themselves so having the later option we value alot in some of the other resorts we've stayed at. Also they won't feed the kids. One of the things my kids loved at other resort kids clubs was heading to the buffet with other kids in the kids clubs and usually they were dressed in some theme like pirates. They tended to eat more and be happier when they were eating with friends they made instead of their parents and something we will look for in our next vacation and something my kids asked me for. We luckily made friends with some parents and had our kids enjoy dinners with each other if the opportunity arose. 3. The entire hotel basically shuts down at 11:00. While this is nice for a family resort, it would be nice if the lobby bar stayed open a bit later. Sometimes when you get your family to sleep and have some time to yourself, its nice to be able to relax at the bar but the 11:00 shutdown I found weird. They directed me somewhere else, but I didn't want to travel to another resort. Overall we made the best of it given our situation and thanks everyone there. Lastly if you made it this far, let me just put this in in hopes one ignorant person reads this but I doubt any of them read a review. A huge problem for me when I see tourists acting inappropriately. Some people were so unreasonable with the staff with demands like they need to do something more for them because it not to their taste or liking. The staff are there to offer their services for everyone and are not there for just one person or family so getting upset or feeling entitled to something because of paying for an all inclusive vacation. If something isn't your preferred way simply be polite and ask, don't shout and demand. Not everyone speaks perfect English and being rude or sarcastic doesn't help make you look good or funny to the English speakers. Remember that we are in their country where they speak Spanish.

Best family holiday
josands40, Essex, United Kingdom
Sun Oct 07 07:07:51 EDT 2018
Absolutely fantastic holiday!! We went in August 2018, 2 adults 1 child aged 11. Food - fantastic, be prepared to put on some holiday weight! A la carte restaurants and buffet - so much to choose from. Staff - so polite and friendly, dont have a bad word to say about them, they went out of their to make us feel relaxed, they appreciate a little tip - it goes along way. Pools - clean and loads of room to relax. The main pool was a little to loud for us but we stayed on the other side of the castle, we could enjoy the music from there, and walk round to watch the entertainment when we wanted to. Pool towels available. Rooms are amazing, and clean. the air conditioning can make the room smell damp to begin with but that soon goes. Mini bar stocked everyday Maid service - very friendly, towels changed, bed made everyday. yes seaweed was an issue but that is mother nature, no fault can be put on the hotel at all. In fact they had workers trying to clear it everyday. Evening entertainment - brilliant, shows for everyone to enjoy. Overall this holiday is amazing. would definitely recommend. Just remember to take lots of sun-cream and lots of mozzy spray. There will be people who moan as you can please everyone and some people just expect too much. The staff work hard front and back of house to make sure you are happy.

“ SPOILED ROTTEN “
myfamilylincs, Skegness, United Kingdom
Thu Oct 04 11:37:43 EDT 2018
One of our best holidays: we stayed in Bahia Fantasia it’s an outstanding complex: the staff were wonderful rooms cleaned everyday: towels changed twice a day ( not sure why ) lovely petals on bed : mini fridge filled everyday: bathroom smellies constantly stocked : the snack bar at garden city was opened until 4 pm everyday: there’s a snack bar near beach which was always open only had burgers : hot dogs chips etc : I Don’t understand the last bad review cause we only got home yesterday: we spent a lot of time in Esmeralda and made good friends with holiday makers and staff we never heard of anyone sneaking to Fantasia: all in all it was great we were looked after like royalty: the all inclusive offered premium spirits aswell : The beach is lovely and it’s great been able to visit all the other bars and restaurants on the complex: we had a restaurant booked nearly every night on our 2 week holiday: the app was great cause you booked everything through that : this complex is highly recommend

IMPORTANT PLEASE READ!!
claytontravels, Leeds, United Kingdom
Mon Oct 01 03:41:29 EDT 2018
we are currently staying at the grand Bahia principe Fantasia resort IF YOU ARE LOOKING TO BOOK PLEASE READ THIS HONEST REVIEW: the resort is absolutely amazing and there is honestly no faults within the the up keep in the hotel however the food, the service, the friendliness of the staff is appalling and the things listed which are available are not. Almost all of the gourmet restaurants are closed and the eating times are very regimented as there is no snack bars open (with edible food) after 3 o’clock until about 7pm. We checked into our room and on the first day we discovered ants on the counter where the amenities are like the mini bar and the coffee machine, the bathtub and aircon was broken so we have had no aircon up to this point in our stay. you are constantly calling for things like extra towels, toilet tissue and drink re fills as they very rarely re fill the mini bar also on the first day we had bottled beer and never seen that since! The overall cleanliness of the room deteriorated after the first 4 days as the cleaner did not sweep the floor so there was a build up of dirt and sand etc. All three of us have been ill and one family member who is vulnerable already is now on antibiotics. Unfortunately on this day, our much loved travel mascot (who had traveled the world with us) went missing either stolen or taken to the laundry however staff keep lying to us and will not help us try to find him and when we called to guest services they put the phone down on us as they wouldn’t take us seriously even though we were upset due to the fact they did not care. We used the pool at Esmeralda and the guests at Esmeralda were constantly bragging how they snook in, down a staff only pathway, and used all our facilities like the water park and ice cream bar etc. One night we even witnessed a group of 14 from Esmeralda going into the garden circus so I informed security and they didn’t speak English nor didn’t care so there is no point in paying more for a exclusive resort also the Esmeralda staff come across as intimidating and we got the persona they didn’t want to serve us even though this is yet another luxury we pay for. IF YOU HAVE DIABETES YOU CANNOT COME HERE BECAUSE staff at the Esmeralda today served us full sugar Pepsi and told us it was sugar free so they cannot be trusted!! And in the buffet the cornflakes were mixed with Frosties which is appalling and staff do not seem to care. Also in the resort, better service is given to those who tip which contradicts the idea of all inclusive! The only saving grace as far as staff goes is from the amazing service in the utopia lobby bar from Roberto and Wander and all they want is to make guests happy and nothing is too much trouble they are honestly fantastic! Also the staff at the ice cream parlour is amazing and the ice cream they have is lovely however they finish milkshake service too early so people pay for the more luxury one. I have wrote this review after 10 days due to more ants in the room and after several requests of not been able to speak with the hotel director so I am giving whoever reads this the opportunity to put things right for the last 3 days of our holiday and once I am home I shall leave another review. so I left this here and didn’t decide to finish off until I was home due to us having a meeting with the director (Veronica) so we thought it was only fair to give her the opportunity to solve the issues before making them public however after wasting 1 hour and a half of our holiday, she offered her apologies and that was it, the next day we saw her we didn’t even get an Hello never mind a “how are things” which I would’ve obviously expected which makes me realise that the problems in this hotel start at the top of line so staff underneath won’t care when they don’t! Anyway so after this we only had 4 days left and like I explained nothing change and by this point the fumigation of the room AGAIN my one of my family members Ill leaving her on anti biotics for the rest of the holiday. So things only got worse which didn’t help this review then the final straw was in the exclusive beach bar, which by the way is not exclusive as we witnessed guests coming in from all resorts which weren’t even luxury, where they remove all food at 4:45 even though the buffet shouldn’t close while 5 and appallingly we witnessed the restaurant manager drinking shots of mamawana with guests in front of us and other guests which I’m sure is not what we pay thousands for also there is no point in paying this amount of money because If you want good quality service and standards you need to pay staff again when you get there. But finally, to top everything off on the last day the restaurant greeter was once again writing things down on napkins (which she has done ever time we went in) but as the things she was writing seemed a continues joke on us as her and her colleges continuously were laughing we decided to go and get the napkin from her and to our dismay we found a paragraph (as shown in the images) what she wrote about the two of us a line which said something on the lines of us ruining their day which for me should not be tolerated by any member of staff in any resort across the world. Honestly I could go on and on and on but it’s important you guys know that we are not trying to gain anything from this as the deputy manager Maximo, came to our room on the last day to buy us off with a $149 spa voucher(which we did not accept)which he insinuated was a gift to offer an apology on a bad experience while concealing a disclaimer asking us for a signature to sign on the voucher to ensure in the small print that we are not allowed to take any other complaints further or claim any other compensation from themselves or from our tour operator (TUI) again just more corruption, lies and conspiracy which then takes me back to why I waited until I was home to finish this report as at the end of our holiday we were watched all the way around our resort and everyone we spoke to tried to confirm our room number with us and we genuinely feared for our family’s safety as everyone knew exactly who we were and the director or higher staff didn’t know how to answer our query’s about it we even had staff we had never seen before coming up to us knowing our names which felt very intimidating and like we had no control so although the resort is amazing the staff do not care about people or the vacation. After been constantly asked how they could put things right since the 2nd day on the last few days we told the director and her understudy’s that the only way it could be fixed is by giving us our time back with a room to come again with us obviously paying the air fair which after this appalling experience we felt it would be the least they could do because obviously time is so precious and our amazing holiday was ruined by such stupid things which could’ve been easily put right. I hope whoever reads this appreciates the time I have taken to ensure no one else endures a holiday like we have. Also the management need to realise that those coming from the uk pay an excessive amount of money in comparison to local states such as those which only had a 2 hour flight. Please look at images enclosed for our proof and leave questions you have.

Hand foot and mouth disease still a problem
Journey767119,
Sun Sep 30 17:39:17 EDT 2018
I should of listened to the reviews on Hand foot and mouth disease. Visited the resort on the last week of September. My 13 month old developed a 102 fever the last night we were there. Then after our flight back home we noticed the blisters and that’s when it hit us. “Oh S.... “ Hand foot and mouth. Doctors confirmed its viral (coxsackievirus). Crazy thing how long its been going on. I figured it’s all taken care of by now. Wrong I should of went with my gut and bailed out while I had the chance. If you traveling with your kids rethink visiting this resort. I wasn’t going to write a negative review. I’m not that type of person until I noticed another child visiting the resort the same days we where there also developed Hand Foot and mouth disease. Reading that review I knew I had to let others know. Upon arrival the resort is beautiful the people were friendly. But the fact remains they need to figure out how to take control of this virus. When we first went to dinner and the high chairs were covered in plastic & they make you apply antibacterial before entering the restaurant. Little do they know that hand sanitizer do little to control the virus. Google it! They have a problem and they should address it before sh.. hits the fan and people start to take their money elsewhere. Take a look at the pictures of my little 13 month old. Those don’t lie.



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