Punta Cana

Luxury Bahia Principe Esmeralda


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All Inclusive    

2018 Exceptional Value!
Honeymoon*: Bottle of wine and box of chocolates, bathrobes and slippers in room upon arrival, turndown service, 20% discount on couples spa massage, late check out upon availability, special room decoration, and surprise gift. Proof of marriage required. Must be within 6 months of original wedding date.

Please note that this hotel will become family friendly on May 1, 2017.

Secluded, charming and upscale, Luxury Bahia Principe Esmeralda, Don Pablo Collection is an oasis of tranquility in the sun. There are numerous tropical gardens that serve as a frame to small streets in which guests can take a stroll. The ocean breeze is the perfect complement to the natural surroundings.

Accommodations are all Junior Suites with a sitting area, full bathroom with Jacuzzi tub and separate shower, mini-bar stocked regularly, and flat screen plasma satellite TV, and balcony or terrace. VIP amenities and special dining privileges include unlimited la carte dinners, 24-hour room service, bathrobes, and slippers. Guests can enjoy all facilities of the Bahia Principe Bavaro Resort Complex including Bahia Principe Village. This replica of a Dominican village has a festive atmosphere of shops, a casino, restaurants, bars and a disco.

Bavaro Beach is highly regarded as one of the best beaches in the world. At Luxury Bahia Principe Esmeralda, Don Pablo Collection, guests can enjoy watersports including windsurfing, kayaking, sailing, boogie boarding, and snorkeling. Want to try scuba? All guests can try a scuba diving lesson in the pool!

Enjoy access to the facilities, restaurants, and bars at Grand Bahia Principe Punta Cana, Grand Bahia Principe Turquesa, Grand Bahia Principe Bavaro, Luxury Bahia Principe Ambar Blue Don Pablo Collection Adults only*, and Luxury Bahia Principe Ambar Green Don Pablo Collection Adults Only* (except main buffets).



Find more information about Bahia Principe Clubs and Resorts.

Learn more about Punta Cana.

*Proof of marriage required. Must be within 6 months of original wedding date.
**must be over 18 years old until hotel become family friendly on May 1, 2017.
HOTEL LOCATION
The Luxury Bahia Principe Esmeralda is located in the east coast of the Dominican Republic, 30 minutes from the Punta Cana airport.
Address:
PUNTA CANA


DR
Local Phone: 809-552-1444
Fax: 809-468-4327
HOTEL FACILITIES
Barber / Beauty Salon
Business Services
Car Rental
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Casino Onsite
Pools
Number of Pools: 2
Outdoor Pools: 2     
Swim-up Bar
1 big lake-style pool. Children's pool. Kids waterpark. One bar in pool. Outdoor Jacuzzi area.
Golf: NEARBY
Punta Blanca Golf Club Course, designed by Nick Price
Holes: 18
Tennis
Number of Courts: 1
Outdoor Courts: 1
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary
Wind Surf: Complimentary
Health Club / Spa
Jacuzzi: Additional Charge
Nautilus Equipment: Additional Charge
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
At the Luxury Baha Prncipe Esmeralda Don Pablo Collection you'll enjoy exquisite treatment. Located in the first row of the Gran Baha Prncipe Bvaro Resort Complex you'll spend the best vacation of your life, in unique surroundings. This property features 3 restaurants, snack bars, 4 bars, WiFi in lobby area, full service spa ($), 24-hour WiFi, unlimited a la carte dining & exchange privileges within the Gran Bahia Complex, except Luxury Bahia Principe Fantasia, Don Pablo Collection. Beach: Check-in: 3 p.m.
Check-out: 12 p.m.
Total Rooms: 570
Year Opened: 2009 Credit Cards: Visa, Master Card
HOTEL RESTRICTIONS
As of 01/01/18 arrivals, all Grand Principe Hotels & Resorts will include free use of in-room safety deposit boxes for all of their guests.
ROOM TYPES
JUNIOR SUITE DELUXE
Guestroom includes one king bed or two full beds, a fully-equipped bathroom with a hydro-massage tub and separate shower, and a private terrace. Room also includes 24-hour room service, a minibar, Wifi, and more.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE DELUXE CHARTER
Adults only guestroom includes one king bed or two full beds, a fully-equipped bathroom with a hydro-massage tub and separate shower, and a private terrace. Room also feaures a minibar, 24-hour room service, Wifi, and more.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE DELUXE CHARTER
Guestroom includes one king bed or two full beds, a fully-equipped bathroom with a hydro-massage tub and separate shower, and a private terrace. Room also includes 24-hour room service, a minibar, Wifi, and more.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
JUNIOR SUITE DELUXE
Adults only guestroom includes one king bed or two full beds, a fully-equipped bathroom with a hydro-massage tub and separate shower, and a private terrace. Room also feaures a minibar, 24-hour room service, Wifi, and more.
Other Amenities -
Air Conditioning
Fan
Bathtub
Shower
Non-Smoking Available
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite

OTHER INFO
Complimentary Wifi internet access throughout the resort (up to two devices).
Complimentary Wifi internet access throughout the resort (up to two devices).
DINING
Luxury Bahia Principe Esmeralda features 1 meal plan options:
All Meals, Drinks & Tips
There are 5 Restaurants at Luxury Bahia Principe Esmeralda:
Bella Italia - Gourmet Italian a la carte restaurant. Open for dinner 6:30pm to 10:00pm. Non-smoking restaurant.
Jazmin - Buffet restaurant open for breakfast, lunch and dinner.
Arrecife - Beach buffet and bar
Takara - Restaurant where our chef prepares Japanese cuisine and fusion, combining new and traditional recipes with original seasonings.
Los Geranios - Buffet dinner serving international cuisine.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Diving Lessons (in pool), Football, Dance Lessons, Kayaks, Catamaran Trips, Billiard
Nightly Activities & Entertainment:
Disco, Casino
CHILDREN'S PROGRAMS
Team Parrot (ages 3-7), Team Monkey (8-10), and Team Wildfires (11+)
Applicable Ages: 3-17

Children's Facilities
Game Room
Children's Pool

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
603 Recommend
603 past Apple Vacationers would recommend Luxury Bahia Principe Esmeralda to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 7554reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Resort to big
CASEY M.
Jul 17 2018
One of the biggest downfalls of the resort, is that it shares a beach with six other hotels connected to the resort. Trying to find a place to sit on the beach was very difficult. Plus pictures of the resort forget to indicate that they are on the Atlantic side. Which means the water is not clear, and that you would have to take an excursion to see the crystal clear blue water on the Other side.
Customer Rating: 

JOHN M.
May 07 2018
Would like more info at check in. Like pool hours, how to work safe, how transportation works, eta. A welcoming package. The web app might have this info but WiFi was so bad. Not usable. Please upgrade WiFi. If most cell phones have no service then we need to rely on wifi.
Customer Rating: 

Worse that I was emaged
JERZY S.
May 03 2018
Registration problem , entertainment not scheduled informations provided.
Customer Rating: 

Food
IRMA C.
Apr 23 2018
The food could be better, it was sometimes served cold, the overall taste wasn't that good. The drinks were mostly served without alcohol unless specify. Wi-Fi is only offed in the lobby. But other then that my trip was excellent from start to finish.
Customer Rating: 

Overrated Hotel
JOSE N.
Apr 09 2018
This is a great architectural and engineering marvel. Very clean and comfortable. The landscape is immaculate. It is near to the beach and very clean area. The pool is sparkling clean. But when you consider the human component and food into the equation, this is a 3,5 to 4 stars hotel. The food is at most mediocre and even though there are several buffet and a la carte restaurants they are pretty much the same staff: cold and uninviting type of food. Even though most of staff in contact with the guest is courteous a significant fraction is rude, poorly trained, unhappy, overworked and possibly underpaid. This is a pure reflection of the management. If you read the trip advisor reviews, there is a gradual decrease in the quality of this resort over the past few years. The most shocking scene that I witnessed while at the Bahia Esmeralda was the main pool being closed after someone vomited at the pool. Vomite has no bacteria and has it is acid. It is harmless besides the visual aspect. But dozens of toddlers were in the pool with only disposible diapers that leaks and they are highly non hygenical. Now figure this out!
Customer Rating: 

Bahia Principe Esmeralda - February 2018
IRENE M.
Mar 08 2018
If you want peace and quiet - find another hotel. Power went out frequently and at one point, set off the fire alarm in the hallway of Building 91. It was 5:30 am, and the maintenance staff were unable to turn it off - not good. Very noisy hotel, very busy beach and pool. No way to find shade at the pool because everyone reserves seats. Head to beach - but be prepared for the crowds. Food was mediocre. Staff on the other hand were all very pleasant and kind.
Customer Rating: 

HORRIBLE Customer Service
CANDACE B.
Nov 18 2017
We had a trip planned through apple vacations since July 2017. We arrived at Esmeralda Principale 11/10/17 we attempted to check in with the front desk and they told us that our rooms were not available. The front desk person advised us to go have dinner and once we finish with dinner our rooms would be ready, being that we had a long flight we agreed to have dinner. Once we finished with dinner we went to the front desk and they said our rooms were ready. Now we requested to have the rooms connecting but they said they were unavailable. We are taken to our rooms which were on the same floor just accross the hallway from each other. We finally get settled in and we see roaches on the wall and so we attempted to pull out the dresser and there was dead roaches in the back. I attempted to grab a soda out of the refrigerator and it was hot and next thing I know another bug came out of the refrigerator. I go to take a selfie and the mirror is dirty and then I went in the bathroom and the tub has papers inside of it. First thing we do is call the front desk and we spoke to a manager Oscar and he kept on telling us he will fix the issue. So we were under the impression that he was going to come to the room and see what we were talking about. No instead he sends the bell boy (Emmanual) to our room to help move our stuff. Emmanuel was the nicest and most generous person at this resort. We move to another room and this time the rooms connect which is what we requested from the beginning. Only this time one room has a queen sized bed and they put a pull out bed next to it. Im very upset only because thats not what I paid for. What I paid to sleep in was a full sized bed. The next day we called the front desk and told them the situation and they kept referring that we contact apple because they couldnt accommodate with our request. They move us for the 3rd time to two rooms with full sized beds but the rooms are not connecting. They made us wait till 2:00pm. I really think its unfair that we had to move for a whole day because they couldnt accommodate with our room request. We would like to know how will apple acclimate for our time loss? Please see the pictures below as proof that this place is not a 5 star hotel it cant be your reviews online were false and something needs to be done to fix this. We paid too much money for this trip to go as bad as it did. We spoke to the front desk and we were told that the rooms only come with King and that double beds were a special request and we are not Guaranteed a double bed. When we booked our trip we were given the option of to double beds and we were never told that double beds were a special request. If this request was known by Apple when we book we should have been offered four separate room with king beds we are not couples we are friends they automatically thought we were together which was totally wrong you never assume you should just ask. We also lost a day and a half of our trip trying to get settled in our room. Compensation is needed for the horrible experience we had and also I will be taking this up with the better Business Bureau along with my request to Apple Vacations.
Customer Rating: 

Bahia Principe Esmerelda
MARVIN E.
Nov 02 2017
Dirty steps and floors in our building. Cracked and chipped floor tiles in the hallways and on the stairs. Moldy tile grout in the bathroom. Tub and shower surrounds need re-caulked. Saw cockroaches twice in our building and twice in the Maiko Japanese restaurant. It appears the have put all of their money into building Ambar Green and Fantasia and let the rest of the resort go.
Customer Rating: 

Uncomfortable and Food Poisoned
MATTHEW V.
Jul 08 2017
This is nowhere 5 star resort. The beds are hard as rocks, the maids try to enter your room with the do not disturb sign on the door, and my wife had food poisoning and was very sick for 3 days. Way too man kids. Over 200 kids to be exact. Entertainment is awful. Overall this place ruined our honeymoon.
Customer Rating: 

Bahia Esmerelda
RYAN G.
Jun 26 2017
Staff was great. It is a very large resort, but the Esmerelda property is closest to the beach. There is a tram that runs throughout on a regular basis if you want to go to restaurants on the other properties or to the village resort area. Only complaint is you have to get up early (630/7 am) to put towels down if you want a decent spot around the pools or beach. Not much the hotel can do about that. Overall we had a great time.
Customer Rating: 

Too much noise
DEBORAH E.
Jun 17 2017
Our room was directly behind the stage...yes, directly behind the stage. the noise was terrible. There was no rest or relaxation, in our room, during the evening hours. I cannot believe they would consider giving people this room. We asked for a change but were told there was a room way in the back...long way from beach etc. No one was at all concerned about our discomfort. The staff did not care at all. It was as though giving us this room was a big joke to the staff.
Customer Rating: 

TripAdvisor Traveller Reviews
Amazing trip
Shauna C,
Mon Jul 16 21:20:28 EDT 2018
Just got back from a glorious 10 days here! Initially I was very worried after reading some horrendous reviews on here, however my (now) husband has been here before and assured me it was a great resort. There were 26 ppl that came down for our wedding and they all said they would be back in a heartbeat and we have some seasoned travellers in the group. The staff were all so friendly and genuinely looked like they enjoyed their jobs. The service was equally as good whether you tipped or not ( there were times I didn’t have cash on me), the grounds are immaculate and there’s always workers doing maintenance through the resort. Seaweed wasn’t an issue on the beach as they put netting up to keep it away. The beach is beautiful! We’ve been to Mexico, Jamaica and PC and are already planning a trip back here next year!

Paradise 🏖☀️🌴)
Monica H, Dublin, Ireland
Sun Jul 15 10:02:26 EDT 2018
Just back from our perfect holiday . We stayed at villa 92 , beautiful large room , very clean. Everything was just perfect for our entire stay. The staff was amazing, hard worker, polite, very friendly. Food at the buffet and a la carte was delicious. Beautiful landscape. Special thanks to our butler Amauris , he made our holiday more enjoyable ( he did a great job) he arranged a beautiful surprise in the room for my husband birthday. Bella Italia restaurant ( the best ) thanks for the birthday cake . Many thanks for the invite to the GM's cocktail ( you really know how to treat your guests, we had a blast. For all the staff from reception, Cris ( guest requests), Naomi ( pool waitress), Andres (tours) , entertainment, bartenders... thank you. Highly recommended. See you soon. Monica

Activity pool concerns
leti_35, canada
Sat Jul 14 13:59:15 EDT 2018
We arrived Wednesday and are having a great time. Detailed review to follow once we return to reality. My concern is that we are now on day three of seeing "guck" floating in the activity pool. It looks like the stuff that rises to the surface when you are making home made chicken soup. Yesterday no one went in because there was a film over the entire surface of the pool. Today it looks a bit better so people are swimming in it...likely the ones who arrived yesterday and didn't see how bad it really was but end of the day yesterday. This is a health risk and should be taken more seriously from hotel management. Why is the water not being tested and treated? Why aren't staff actively patrolling the pool to let people know it isn't safe? Why are there no signs or barriers denying access to the pool? I am very uncomfortable seeing how this is being treated. Letizia

Truly great vacation
daved3757, St Helens, United Kingdom
Sat Jul 14 04:30:02 EDT 2018
Me and my wife have just returned from 2 weeks at the Esmeralda, we absolutely loved it.there were very few issues which I will get to later. First of all the hotel Is beautiful the grounds are Immaculate Our bedroom was beautiful with a super king four poster bed, shower and Jacuzzi bath in the bathroom,and all the essentials you might need ie toiletries coffee machine, fridge and iron.the rooms are cleaned every day to a very high standard,towels changed daily and toiletries replenished daily. There are 3 pools at this hotel 2with swim up bars and one adults only with a small bar as well.the beach is right in front of the hotel and is beautiful soft sand that is kept clean all day every day by a gang of hard working lads.while we were there there was some seaweed that was constantly being cleaned away.but all In all the beach was lovely.the staff at the hotel are brilliant from top to bottom always polite courteous and welcoming.some previous posts said there was a problem communicating however we never had a problem and some of the girls at the jasmin even tried teaching me some spanish which we had fun with every morning.ther are to many individuals to mention by name because they all made us feel welcome and special so thanks to you all.one girl in particular from guest services Emely amparo was exceptional in helping with a number of things including personally taking us round the fantasia with a view to bringing our grand daughter next year.thank you Emely. Drinks are plentiful and most premium brands available. Food was beautiful we ate many times at the buffets and all the food was lovely.we also ate at the Don Pablo French 3 times food and service was exceptional.the Italian and steak house were also very good. Just a couple of small issues.we would have loved an air conditioned bar on a night time but that is a personal thing.our fridge was 're stocked daily with the soft drinks and water but the potato chips were only replaced twice during our stay and the miniature spirits were restocked 3 Times we didn't complain as it was not an issue to us and I am sure it would have been sorted if we had said something. As I said silly little things. Our only real issue happened at about 9 am on 29 June.we had walked past the privilege club probably a hundred times In the previous week as to get to most things you have to. We realise that they have a job to do and on every occasion previous to this a simple no thank was enough.but on this morning the lady was quite rude to both me and my wife even quite loudly shouting to a colleague (in English) that of course we were British that's why they don't talk to anyone.first of all we were very polite to the woman and,secondly she could have said it in spanish and we would never have known. Thankfully she was the only rude person there and the other 99.9% of Dominican people were as friendly and welcoming as anywhere we have ever travelled.we met some great people there especially Phil and Stella aka Nicky.thanks for making it a great holiday.

Amazing place !!!
XTCED, Montreal, Canada
Fri Jul 13 07:17:31 EDT 2018
I'm, really not an all inclusive traveler (Cruise Nut), but this place definitely changed my mind. Never in all my travels did I have a room of the size at BP- Esmeralda. Luxurious, clean, with all the amenities. The resort was top notch and right on the beach. Food was great, staff was very friendly and we were right on the ocean. It's a huge complex of 6-7 resorts of which we stayed at the Esmeralda. (Need to take a 5 min tram ride to get from front of complex to the Esmeralda. (Also used tram to get to the huge entertainment area for all BH hotels (Nightly entertainment,. casino, sports bar, Disco, shop s etc...) There were 45 of us that traveled for my sons destination wedding and the service was top notch. The nightly entertainment at the esmeralda could use improvement. Would certainly go back to this place for sure.



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