Puerto Vallarta/Riviera Nayarit

Krystal Puerto Vallarta


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Leave your cares at the door and prepare to be pampered at Krystal Puerto Vallarta. This 25-acre hacienda-style resort is located in Puerto Vallarta's hotel zone and offers a great beach location. Enjoy stunning views of the ocean, mountains, and Banderas Bay. Krystal Puerto Vallarta offers both all-inclusive and European plans.

Krystal Puerto Vallarta has a variety of activities and entertainment options for family members of every age. Tennis, racquetball, beach volleyball, and the pool - complete with entertainment staff - keep things fun and action-packed. Kamp Krystal Kids' Club is the perfect solution to keep children occupied while you escape to the spa and pamper yourself with a relaxing massage.

Dine at four restaurants or lounge at two bars. Enjoy the very best seafood and international cuisine in a seaside restaurant with an amazing view of Banderas Bay. Savor Japanese elegance in a tranquil setting near the Aqueduct or taste incredible Mediterranean cuisine in a peaceful garden. You can even take a break from the pool to enjoy a hamburger at a seaside snack shack!

Learn more about Puerto Vallarta/Riviera Nayarit.
HOTEL LOCATION
This oceanfront property is approximately 10 minutes driving time from downtown and the Airport.
Address: AVE. DE. LAS GARZAS
PUERTO VALLARTA
JAL

MX
Local Phone: 011-52-322-22...
Toll Free Phone: 1-888-726-0528
Fax: 011-52-322-226-0738
HOTEL FACILITIES
Boutique Shops
Car Rental
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Shopping Mall Nearby (One mile.)
Pools
Number of Pools: 3
Outdoor Pools: 3     
There are three main swimming pools, including one with panoramic view.
Golf: NEARBY
Marina Golf - 10 minutes LLos Flamingos Golf - 30 minutes
The Marina Vallarta is a par-71, 18-hole course designed by Joe Finger with a total of 6,700 yards, located in the heart of Marina Vallarta. The Flamingos is a par 72, 18-hole course designed by Percy Clifford, located 15 minutes north of town.
Holes: 18
Green Fees: $
Cart Fee: Included
Club Rental Fees: $
Lessons Available
Tennis
Number of Courts: 1
Outdoor Courts: 1
Lighted Courts: 1
Court Fee: $
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Other Sports Available
Jogging Trail: Complimentary
Raquetball: Additional Charge
Health Club / Spa
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
The Krystal Vallarta is a Mexican hacienda-style hotel nestled throughout a total of 32 acres. This low-rise beachfront colonial resort provides 100% Mexican hospitality, offering comfortable air- conditioned rooms with two doubles or one king bed. With a fresh and Renovated Image and surrounded by the natural beauty of the mountains, the hotel is based on 8 acres of land right on the shore of the golden cost of the Mexican Pacific Ocean, decorated by cobble stone streets, aqueducts, Beach: The resort is situated on the white sands of Eagle Beach, where there are lounges, tiki huts, cabanas, and beach volleyball. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 260
Year Opened: 1990 Credit Cards: Visa, Master Card, Diners Club, American Express
HOTEL RESTRICTIONS
Spring Break Policy: Must be 18 years of age, deposit per person, and must have parent or chaperon. For the optional Inclusive Plan, only domestic drinks are included.
ROOM TYPES
JUNIOR FAMILY SUITE
722 sq. ft. Two double beds and two day beds to accommodate families. Spacious living area and a private balcony. European Plan.
Other Amenities -
Room Service
Balcony or Terrace
STANDARD OCEAN
For those that want to enjoy the most beautiful sunrises in front of the Pacific, the Standard Ocean View rooms are the perfect selection. 40 square meters of surface area, with contemporary design, complete bathroom, WiFi.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Telephone
Television
Room Safe
STANDARD RUN OF HOUSE EP
344 sq. ft. One king or two double beds. Garden view or ocean view from balcony. Located closest to the beach. Includes WiFi. European Plan.
Other Amenities -
Room Service
Balcony or Terrace
JUNIOR FAMILY SUITE
722 sq. ft. Two double beds and two day beds to accommodate families. Spacious living area and a private balcony. All Inclusive Plan.
Other Amenities -
Room Service
Balcony or Terrace
STANDARD OCEAN
For those that want to enjoy the most beautiful sunrises in front of the Pacific, the Standard Ocean View rooms are the perfect selection. 40 square meters of surface area, with contemporary design, complete bathroom, WiFi.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Telephone
Television
Room Safe
STANDARD RUN OF HOUSE AI
483 sq. ft. King or 2 double beds. Located in the Aqueduct sections. Quiet and spacious rooms with authentic Mexican flavor surrounded by lush gardens and relaxing pool. All Inclusive Plan.
Other Amenities -
Room Service
Balcony or Terrace
SUPERIOR RUN OF HOUSE
344 sq. ft. One king or two double beds. Garden view or ocean view from balcony. Located closest to the beach. Includes WiFi. European Plan.
Other Amenities -
Room Service
Balcony or Terrace
DELUXE GARDEN
King or 2 doubles, Located in the new tower, French balcony, Ample rooms with Mexican modern style, Free access to gym, Free internet, Spa available in same building ($), Maximum adult occupancy is 3 adults.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Telephone
Television
Room Safe
SUPERIOR RUN OF HOUSE
344 sq. ft. One king or two double beds. Garden view or ocean view from balcony. Located closest to the beach. Includes WiFi. All Inclusive Plan.
Other Amenities -
Room Service
Balcony or Terrace
DELUXE GARDEN
King or 2 doubles, Located in the new tower, French balcony, Ample rooms with Mexican modern style, Free access to gym, Free internet, Spa available in same building $), Maximum adult occupancy is 3 adults.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Telephone
Television
Room Safe
DINING
Krystal Puerto Vallarta features 2 meal plan options:
No Meals
Inclusive-Optional Inclusive Plan
There are 6 Restaurants at Krystal Puerto Vallarta:
Sports Bar La Choperia - Kick back and relax with a cold drink and enjoy a sports game on TV or a round of pool. Open Monday to Saturday 5 p.m.
Cinque Terre - A la carte restaurant with a romantic atmosphere, candlelight, and music. Open Monday through Thursday and Saturday from 5:30 to 11:00. Reservations required.
Las Velas - An outdoor oceanfront restaurant serving breakfast buffet and lunch a la carte, open for surf & turf dinner.
Kamakura Japanese - This restaurant is set in an Oriental ambiance serving shabu-shabu, tepanyaki and sushi bar. Serving dinner from 6:00 pm to midnight.
Le Caffe Lobby - Enjoy an early cappuccino, a refreshing beer at noon, or an afternoon margarita.
Crazy Crab Beach Club - A beachfront beach club serving light snacks from 11:00 am to 6:00 pm.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Land and water sports, a fully organized activities program for both adults and children.
Nightly Activities & Entertainment:
Lobby Bar with live music and happy hour.
CHILDREN'S PROGRAMS
Hotel does not have organized children's activities, however, they do have a playground available for kids.

Children's Facilities
PlayGround

TripAdvisor Web Reviews
Based on 2142reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
vacation
TAMERIA H.
Apr 10 2016
while we didn't have an issue with the hotel or staff itself we were extremely mislead by apple we were told on 2 separate occasions when we questioned it that the European plan covered the buffet as well as all drinks this was not the case and therefore cost us a lot of extra money that we weren't planning on spending had we known ahead of time we would of went elsewhere where it would of been covered due to this we were unable to do all the things we were looking forward to our travel agent did try to compensate us but it by no means covered all of the additional cost to us in the future I don't know if we will ever use apple vacations again
Customer Rating: 

Never staying again
LEANNE D.
Mar 14 2016
Apple was such a disappointment. I will never book through Apple again. The Apple rating is a joke. We weren't given any information about transportation or check in/out. 2 days into our trip our representative called and I let him know all of our concerns and nothing was done & I never heard from him again. Absolutely ridiculous to think that Apple rating has some kind of standard that made me feel comfortable in the first place. This whole experience has been a joke.
Customer Rating: 

nobody will read this or even care too follow up so why bother sending out this questionare?
LAURENCE P.
Dec 13 2011
The best part is you do a commercial thqat shows a vacant pool with no water in it. I got to my Hotel that was under construction for 3 Months as was told that Apple wasn't even sending anybody there till the costruction was done except me. If you care as I used to use apple all the time call me. Shame on you sending out this email lke you care. If you call me I wont post this. 847-668-1441. You won't call I am sure.
Customer Rating: 

TripAdvisor Traveller Reviews
Worst vacation ever
Jelena942, Belgrade, Serbia
Thu Jul 19 19:36:25 EDT 2018
Our vacation in Krystal was just one disaster after another. We got a room with fresh painted tub(?!) which we manage to change. The pool and beach area do not have enough room for all the guests, stuff doesn’t seem to care. One day we just wanted to take a dip in the pool so we dropped our stuff by the side and the hotel beach towels disappeared and the hotel wanted to charge us for them with the advice to be more careful about our stuff (?!) and so on and on .. just terrible

A hidden gem in the city
ted36, Cumberland, Rhode Island
Tue Jul 17 14:44:32 EDT 2018
If you are not looking for the Krystal, you could go right by it. Find it, & you are in for a treat. Check-in was painless. On the way to your casita, you get the feeling that you are in a city because of the way the "streets" are set up (parallel & perpendicular). Rooms are nice, & it seems like all have an outdoor sitting area. They have a general Mexican restaurant where all meals are served buffet style, & the meals are delicious. They have an Italian & a Japanese restaurant on premises, & both are well worth dining at. There is a modern gym on site, & an area to have a nice relaxing massage (make sure you ask for Sarah-a wonderful person). The only reason I didn't grade this out as a 5 (it should really be a 4.75) is that my only request was to be able to have phone service from my room. Reception said there would be no problem, but the phones in my living complex didn't work. After 2 days, they moved me to a much more elegant room where having a phone was no problem. That may have been part my fault, as my Spanish isn't that great, but most of the time I encountered English speakers. Check-out was painless also. All staff, from reception, waitstaff, maintenance, beach & pool, were very courteous & knowledgeable. I look forward to trying out the Krystal's new hotel in Nuevo Vallarta.

Horrible hotel
ramon b,
Fri Jul 13 20:52:30 EDT 2018
Rude staff did not give any options towards our inconveniences, it is unbelievable that in the middle of summer July 9 - 13th they had a shortage of ice in the entire resort and drinks including juice all watered down, afraid to touch the temperature control because i was scared it would fall apart. They do not have a copy of the keys if lost, they’re very old. The Hotel is simply old, no updating, nothing.

The building was under construction :(
danoeby, Vancouver, Canada
Tue Jul 10 09:28:18 EDT 2018
They put us in a building that was under construction without a working elevator. The timeshare presentation gave extraordinary claims for which there was no guarantee. The presentation lasted 3 hours but we were told it would be 1.5 hours. The gift they gave for the presentation was only a discount off a tour and not a full paid tour. All other presentations offered an entire tour + a bottle of tequila + several free taxi rides. The best part was the activities and the coordinator for the activities was PHENOMENAL but the resort itself I will stay away from in the future.

Vacations
Briana S,
Tue Jul 10 08:31:59 EDT 2018
Rude waiters, bad timing on food, okay food, the rooms get really cold, no blankets in the rooms, no Pool bar, you have to get up for a drink, they take FOREVER. The pools are warm, activities are fun.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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