Puerto Vallarta/Riviera Nayarit

Krystal Puerto Vallarta


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Leave your cares at the door and prepare to be pampered at Krystal Puerto Vallarta. This 25-acre hacienda-style resort is located in Puerto Vallarta's hotel zone and offers a great beach location. Enjoy stunning views of the ocean, mountains, and Banderas Bay. Krystal Puerto Vallarta offers both all-inclusive and European plans.

Krystal Puerto Vallarta has a variety of activities and entertainment options for family members of every age. Tennis, racquetball, beach volleyball, and the pool - complete with entertainment staff - keep things fun and action-packed. Kamp Krystal Kids' Club is the perfect solution to keep children occupied while you escape to the spa and pamper yourself with a relaxing massage.

Dine at four restaurants or lounge at two bars. Enjoy the very best seafood and international cuisine in a seaside restaurant with an amazing view of Banderas Bay. Savor Japanese elegance in a tranquil setting near the Aqueduct or taste incredible Mediterranean cuisine in a peaceful garden. You can even take a break from the pool to enjoy a hamburger at a seaside snack shack!

Learn more about Puerto Vallarta/Riviera Nayarit.
HOTEL LOCATION
This oceanfront property is approximately 10 minutes driving time from downtown and the Airport.
Address: AVE. DE. LAS GARZAS
PUERTO VALLARTA
JAL

MX
Local Phone: 011-52-322-22...
Toll Free Phone: 1-888-726-0528
Fax: 011-52-322-226-0738
HOTEL FACILITIES
Boutique Shops
Car Rental
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Shopping Mall Nearby (One mile.)
Pools
Number of Pools: 3
Outdoor Pools: 3     
There are three main swimming pools, including one with panoramic view.
Golf: NEARBY
Marina Golf - 10 minutes LLos Flamingos Golf - 30 minutes
The Marina Vallarta is a par-71, 18-hole course designed by Joe Finger with a total of 6,700 yards, located in the heart of Marina Vallarta. The Flamingos is a par 72, 18-hole course designed by Percy Clifford, located 15 minutes north of town.
Holes: 18
Green Fees: $
Cart Fee: Included
Club Rental Fees: $
Lessons Available
Tennis
Number of Courts: 1
Outdoor Courts: 1
Lighted Courts: 1
Court Fee: $
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Additional Charge
JetSki / Waverunner: Additional Charge
Waterskiing: Additional Charge
Other Sports Available
Jogging Trail: Complimentary
Raquetball: Additional Charge
Health Club / Spa
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
The Krystal Vallarta is a Mexican hacienda-style hotel nestled throughout a total of 32 acres. This low-rise beachfront colonial resort provides 100% Mexican hospitality, offering comfortable air- conditioned rooms with two doubles or one king bed. With a fresh and Renovated Image and surrounded by the natural beauty of the mountains, the hotel is based on 8 acres of land right on the shore of the golden cost of the Mexican Pacific Ocean, decorated by cobble stone streets, aqueducts, Beach: The resort is situated on the white sands of Eagle Beach, where there are lounges, tiki huts, cabanas, and beach volleyball. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 260
Year Opened: 1990 Credit Cards: Visa, Master Card, Diners Club, American Express
HOTEL RESTRICTIONS
Spring Break Policy: Must be 18 years of age, deposit per person, and must have parent or chaperon. For the optional Inclusive Plan, only domestic drinks are included.
ROOM TYPES
JUNIOR FAMILY SUITE
722 sq. ft. Two double beds and two day beds to accommodate families. Spacious living area and a private balcony. All Inclusive Plan.
Other Amenities -
Room Service
Balcony or Terrace
STANDARD OCEAN FRONT
One king bed or two double beds with ocean view.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Telephone
Television
Room Safe
STANDARD RUN OF HOUSE AI
483 sq. ft. King or 2 double beds. Located in the Aqueduct sections. Quiet and spacious rooms with authentic Mexican flavor surrounded by lush gardens and relaxing pool. All Inclusive Plan.
Other Amenities -
Room Service
Balcony or Terrace
DELUXE OCEAN VIEW EP
One king bed or two double beds with view.
1 King Bed or 2 Double Beds Other Amenities -
SUPERIOR RUN OF HOUSE
344 sq. ft. One king or two double beds. Garden view or ocean view from balcony. Located closest to the beach. Includes WiFi. European Plan.
Other Amenities -
Room Service
Balcony or Terrace
DELUXE GARDEN
One king or two double beds with garden view.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Telephone
Television
Room Safe
DELUXE OCEAN VIEW AI
One king bed or two double beds with view.
1 King Bed or 2 Double Beds Other Amenities -
SUPERIOR RUN OF HOUSE
344 sq. ft. One king or two double beds. Garden view or ocean view from balcony. Located closest to the beach. Includes WiFi. All Inclusive Plan.
Other Amenities -
Room Service
Balcony or Terrace
DELUXE GARDEN
One king or two double beds with garden view.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Telephone
Television
Room Safe
JUNIOR FAMILY SUITE
722 sq. ft. Two double beds and two day beds to accommodate families. Spacious living area and a private balcony. European Plan.
Other Amenities -
Room Service
Balcony or Terrace
STANDARD OCEAN FRONT
One king bed or two double beds with ocean view.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Shower
Telephone
Television
Room Safe
STANDARD RUN OF HOUSE EP
344 sq. ft. One king or two double beds. Garden view or ocean view from balcony. Located closest to the beach. Includes WiFi. European Plan.
Other Amenities -
Room Service
Balcony or Terrace
DINING
Krystal Puerto Vallarta features 2 meal plan options:
Inclusive-Optional Inclusive Plan
No Meals
There are 6 Restaurants at Krystal Puerto Vallarta:
Kamakura Japanese - This restaurant is set in an Oriental ambiance serving shabu-shabu, tepanyaki and sushi bar. Serving dinner from 6:00 pm to midnight.
Le Caffe Lobby - Enjoy an early cappuccino, a refreshing beer at noon, or an afternoon margarita.
Crazy Crab Beach Club - A beachfront beach club serving light snacks from 11:00 am to 6:00 pm.
Sports Bar La Choperia - Kick back and relax with a cold drink and enjoy a sports game on TV or a round of pool. Open Monday to Saturday 5 p.m.
Cinque Terre - A la carte restaurant with a romantic atmosphere, candlelight, and music. Open Monday through Thursday and Saturday from 5:30 to 11:00. Reservations required.
Las Velas - An outdoor oceanfront restaurant serving breakfast buffet and lunch a la carte, open for surf & turf dinner.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Land and water sports, a fully organized activities program for both adults and children.
Nightly Activities & Entertainment:
Lobby Bar with live music and happy hour.
CHILDREN'S PROGRAMS
Hotel does not have organized children's activities, however, they do have a playground available for kids.

Children's Facilities
PlayGround

TripAdvisor Web Reviews
Based on 2317reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Vacation time share
Alice G,
Sat Sep 15 16:32:08 EDT 2018
I love Krystal hotel I stayed there since 1992 every year !!!!close to Walmart sams Bus stops to go north for $3:00 very safe all ways in 😍everyone is wonderful to me I travel alone wonderful staff 👍

Very nice👍
Lila Z,
Wed Sep 12 16:39:32 EDT 2018
It’s my first time in Krystal Vallarta.Before I came here,I read some bad comments but it’s not true.All staff are very friendly.Especially ALAN and JONATHAN.They are really kind and hard workers.See you next year

Great time overall
Michelle B,
Wed Sep 05 07:05:57 EDT 2018
We loved this place- we had a choice of pool or the beach the whole time. The activities crew was amazing from making fresh pico de gallo with you poolside to water aerobics. they were fun and friendly. The food was good as well. the only thing i would say is the security and management was not friendly. We didnt have any problems with our room but a friend that also stayed had issues with the maid going through his things.

Run Away!!!
marcyplumtree, Vancouver, Canada
Mon Aug 06 11:12:12 EDT 2018
This place in an absolute crap hole. Run far run fast. Most of the staff were excellent, but the food was just ok, and sometimes they closed the buffet without notice at suppertime. They do have an Italian restaurant out on the street, but they have cockroaches. We did make them give gift certs for the sport bar and the food was ok. It was supposed to be wheelchair accessible, but it is not. There were several areas you can not get to including the buffet if you are in a wheelchair. The pool was small and cold. The ice machines in the halls were rusty and I don't think they have worked since the Seventies.

STAY AWAY FROM THIS HOTEL!
Jorge B, Los Angeles, California
Tue Jul 31 09:18:59 EDT 2018
This hotel and service is so HORRIBLE that—I didn’t even checked in or stayed at this hotel. I canceled my reservation right there and there and left to a different hotel. Just the entrance of this hotel is depressing, hot and humid due to poor ventilation, dirty and unfriendly staff. Reception: The reception was the only thing I saw on this hotel. This space was not inviting at all, I can’t imagine the rooms, or the areas where I will be spending the majority of my trip. (You eat with your eyes first) As soon as you walk in, you will see the very impressive skyline ceiling, massive stone fountain and beautiful open space at first glance. When arriving at the reception desk, there are these metal, outdated planters where you feel a huge disconnection with the customer. To make things bit worst, we waited approximately 30 minutes standing (no AC or cross wind at all) to get checked in. There wasn’t any problem with the amount staff working behind the counter since thre was about six people helping customers. The efficiency is OFF. We were finally next. We stated our names and the unexpected happened. They had no records of us. So, we waited more and more to get us manually inputted into their faulty systems. In that waiting period, made me realized that this place was not the place I wanted to spend my vacation and my wife’s birthday. The reception counter was filthy. Guest cards all over the place, dirty cups behind the counter, boxes full of TV remote controls, papers all over the place, pieces of cut wristbands etc. I then excused myself immediately contacted my travel company. They made the call and cancelled my reservation with no fees. This hotel needs help. It needs help bad! Needs help with cleaner floors, friendlier staff members, AC in the lobby, and over all a new but rustic style remodeling since this is the syle of the entire hotel. All in all, I am very happy I didn’t stay in this hotel. I am also glad that because of their faulty reservation system made me understand how bad this hotel was. I had literally about 1 hr and 30 minutes to explore what I needed to explore to make my decision to walk away. If you are looking to save couple of bucks, and need of a hotel to just sleep. This looks like the hotel for you. — Good luck to all and wish you the best if you stay at this hotel.



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