Cancun

Krystal Grand Punta Cancun


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All Inclusive    

This beautiful hotel is located in the prime area of Punta Cancun, the heart of activities and entertainment, within walking distance to an endless variety of restaurants, and non-stop entertainment!

Dining options are plentiful! A la carte restaurants include Italian, Asian, and Mexican specialties. The Beach Bar & Grill serves casual fare during the day. Restaurant O offers an International breakfast buffet and a themed buffet in the evenings.

Rooms and suites are comfortable and provide all you need to rest after a fun-filled day. For a more exclusive experience, upgrade to the Altitude Level and receive a higher level of service and attention. Exclusive amenities include an infinity pool, concierge and butler service, Balinese beds at the beach, a pool concierge, and Junior Suites with amazing ocean views. Go ahead and upgrade...you deserve it!

HOTEL LOCATION
Distance from hotel to Cancun International Airport (CUN), 11 kms (7 miles). Distance from hotel to downtown Cancun, 9 kms (6 miles).
Address: Paseo Kukulcan km 9, lotes 9 y 9A
Cancun
QR

MX
HOTEL FACILITIES
Barber / Beauty Salon
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking($ for valet)
Physician on Call
Pools
Number of Pools: 3

2 swimming pools and 1 infinity pool
Golf: CLOSEBY
Holes: 0
Health Club / Spa
Nautilus Equipment: Complimentary
Sauna: Additional Charge
HOTEL DETAILS
This hotel caters to the following markets: All Inclusive, Beach, Business, Corporate , Family Friendly, Golf, Groups, Honeymoon, Learning & Development, Romance, Senior, Beach: Check-in: 3:00pm
Check-out: 12:00pm
Total Rooms: 295
Year Opened: 0 Credit Cards: Visa, Master Card, American Express
ROOM TYPES
ALTITUDETOWER RELEVE ROOM
are precisely distinguished for being designed thinking of the most demanding guests.Therefore, they all offer our exclusive service of Lounge Altitude with luxury attentions.
1 King Bed or 2 Double Beds Rollaways Available, Rollaway Charge:
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
DELUXE OCEANVIEW ROOM
Located on floors 1 to 10, Oceanview, full bathroom with shower or tub, private balcony, in room safety deposit box
1 King Bed or 2 Double Beds Rollaways Available, Rollaway Charge:
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
SUITE GRAND ALTITUDETOWER
Are similar in service to the Altitude Level rooms, but more extensive: its bedroom, closet, living room with sofa bed, dining room and a complete bathroom with every detail of luxury and exclusive amenity.
1 King Bed or 2 Double Beds Rollaways Available, Rollaway Charge:
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
DELUXE ROOM
Located on floors 1 to 10, Boulelvard view, full bathroom with shower or tub, private balcony, in room safety deposit box
1 King Bed or 2 Double Beds Rollaways Available, Rollaway Charge:
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
DELUXE OCEANVIEW ROOM
Located on floors 1 to 10, Oceanview, full bathroom with shower or tub, private balcony, in room safety deposit box
1 King Bed or 2 Double Beds Rollaways Available, Rollaway Charge:
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
DELUXE ROOM
Located on floors 1 to 10, Boulelvard view, full bathroom with shower or tub, private balcony, in room safety deposit box
1 King Bed or 2 Double Beds Rollaways Available, Rollaway Charge:
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
ALTITUDETOWER ALTITUDE OCEANVW
are precisely distinguished for being designed thinking of the most demanding guests.Therefore, they all offer our exclusive service of Lounge Altitude with luxury attentions.
1 King Bed or 2 Double Beds Rollaways Available, Rollaway Charge:
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
ALTITUDE TOWER ALTITUDE ROOM
are precisely distinguished for being designed thinking of the most demanding guests.Therefore, they all offer our exclusive service of Lounge Altitude with luxury attentions.
1 King Bed or 2 Double Beds Rollaways Available, Rollaway Charge:
Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Shower
Room Service
Balcony or Terrace
Minibar
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
DINING
There are 9 Restaurants at Krystal Grand Punta Cancun:
Pool Bar -
Risotto - An elegant but casual ambience, traditional dishes inspired by old fashioned Italian recipes, wine menu and Sommelier, open for dinner only.
Lobby Bar - Premium brands
The Grill - Artisan cuisine and the Chef's specialties, open for lunch & a la carte dinners, delicious prime cuts.
The Beach Bar - Casual and exclusive tasty snacks, flavorful Mexican dishes, artisan burgers
Restaurant "O" - The perfect balance of nutrition freshness and the richest flavors, International breakfast buffet and a la carte services, themed buffet nights. Open for breakfast and dinner
Deli - Coffees, teas, salads, bagels, desserts ($ All inclusive included)
The Lounge & Terrace - Tapas and snacks. Open from 10:00am to 12:00 midnight.
Ayami - Asian fusion cuisine, Teppanyaki tables and exotic Asian inspired dishes with the richest flavors and aromas with Oriental accents, open daily for dinner. Dress code: elegant casual.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Children's ativities; Children's Club; Children's playground; Exercise classes; Children's pool
CHILDREN'S PROGRAMS
Kamp Krystal Kid's Club

Children's Facilities
PlayGround
Babysitting Fee: $, 24 hours notice

TripAdvisor Web Reviews
Based on 3894reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Family and Friends 1 Week Vacation
taurusjude, Nashville, Tennessee
Mon Jun 25 05:30:23 EDT 2018
We have just arrived back from our vacation. 10 of us in 4 rooms 2 children aged 3 and 7. We are in our 60s the other couples in their 30s. We stayed in the Altitude Tower and it was all inclusive. The rooms were spacious, modern, clean and the views were spectacular. 24 hr room service. The staff were friendly and helpful most speak English but learn a little Spanish after all you’re in their country it’s only polite. They have a great happy hour from 5 to 7pm every night with an exquisite array of nibbles. You also have a free day using the adults only pool outdoor canopy bed which is by the infinity pool overlooking the beach and ocean. 2 of our couples used this and loved it, in between excursions. The Children went to the kids club for a few hours each afternoon to give their parents some adult time, thanks Eric for making the kids stay so much fun. They came back with drawings, crafts and wanted to go back every day. I would definitely recommend this Hotel. We did tip but not excessively.

Great price for this hotel
629carolyn, Louisville
Mon Jun 18 14:36:56 EDT 2018
Ok, maybe it wasn't perfect but the beach makes up for everything. They are in the process of updating all, there is already a new tower, I wasn't in that tower but my beachfront room was fantastic, have no complaints with my room at all. After reading reviews I was scared about checking in, don't be. Yes, they do make you sign for everything you eat and drink even though on all inclusive, not sure why. Loved the Italian restaurant. It's also easy to get food and drink while at the beach or pool. Remember to give you waiter a little extra. If you are a nightlife person just a block over are all the famous night venues. Yes, I would go back.

All-Inclusive Cancun June 18 Friends Vacation
Shareefah W,
Mon Jun 18 10:19:16 EDT 2018
We had a deal through vacations express for $550 for all-inclusive + flight from June 8 - 12th. All I can really say is, you get what you pay for. I knew the price had to be too good to be true. The beach bar and pool was beautiful but the service was slow and they didn't seem to pay much attention to the people who were trying to order on the pool side. I was disappointed that they gave us a one bed bedroom, I'm not sure it it was my mistake or theirs' but that was frustrating. Liquor is watered down but we still were able to get drunk given it was unlimited. Food was unsatisfactory. There are 5 restaurants included in the all-inclusive. Make sure to make a reservation at least a day or so in advance or you'll be stuck with the same mediocre food each day because they book out fast, and some of the restaurants are closed on Sunday which I didn't know previously. I'd suggest picking one day to eat outside of the hotel if you want some good food. We were able to sneak some pictures in by the infinity pool which was nice, I would never pay extra to actually swim there. It seems like everything is more expensive by the hotels, so make sure you go out on the strip and compare prices for everything (i.e. We got a nice deal on the van shuttles once we search outside the hotel). The receptionists always seem bothered and unfriendly, also irritating. Overall, if it wasn't so cheap, I'd probably rate it a 2 but since the price was so good I'll bump it up one. I've been to Mexico twice now (first time (Playa Del Carmen), probably won't go back anytime soon.

Quick vacation
James M,
Mon Jun 18 09:58:48 EDT 2018
The hotel needs a bit of updating however the food and atmosphere was great. Once the sun came out the true beauty of Cancun, Mexico. The package my travel agent booked was perfect. JetSetWithCinnamon you rock!

Cancun June 18 Vacation
Michael P,
Sun Jun 17 19:00:00 EDT 2018
We had an ABSOLUTE BLAST during our week's stay at the resort! Thumbs up to Hervik, Fredy, Ramon, Jose Luis, Sebas and Alejo who made our stay the best vacation of our 28 years of marriage! Facilities are clean, food is excellent and drinks are phenomenal with the exception of the margaritas (leadership have recently changed to a premix that is subpar at best). We thoroughly enjoyed our couples experience at the Spa with Suri. We will be back to enjoy this facility in the future.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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