Cancun

IBEROSTAR Tucan


Email | Share |
All Inclusive    

Exceptional Values!
Honeymoon:
Bottle of champagne, fruit basket, and IBEROSTAR gift.
Family: Family: First child 12 and under Stays, Plays and Eats Free (valid 5/01-10/31/17).

IBEROSTAR's Premium Collection: IBEROSTAR Tucan is an all-inclusive beachfront paradise set in perfect harmony with the environment. Fully appointed rooms with balconies or terraces are housed in bungalow style three-story units surrounded by 28 acres of lush, exuberant gardens. The hotel has been converted into a natural habitat for countless species including monkeys, and different types of birds, such as the royal palm turkey, plus fish and turtles. The IBEROSTAR Tucan has proudly received the Green Globe certification.

Enjoy a refreshing pool with swim-up bar, plus an immense three-section pool in an oasis on the edge of the jungle. More great places to play include three lighted tennis courts, supervised mini club for kids, a fitness center and a PADI scuba center. The hotel's spa (fee) is the ideal spot for tranquility and indulging in a relaxing treatment or massage.

Enjoy five restaurants (buffet and a la carte -dining restrictions apply) plus a grill/snack bar, and seven bars and lounges. By night, there's live entertainment at the theatre, and much more.

One of the privileges of the IBEROSTAR Tucan Hotel is its proximity to the Yucatan Peninsula's wonderful fine sand beaches and crystal clear waters, particularly near spectacular Playa del Carmen. Just a few steps are all that separates you from relaxing on majestic beaches. Though you may never want to leave, the resort is within walking distance of popular Fifth Avenue in Playa del Carmen.

Find out more about IBEROSTAR Hotels & Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
The IBEROSTAR is approximately 30 miles from the Cancun Airport, just a few minutes from Playa del Carmen. The resort is situated directly on the beach, within view of the island of Cozumel.
Address: AVE XAMAN-HA LOTE HOTELERO NO 2
PLAYA DEL CARMEN
QR

MX
Local Phone: 011-52-984-877-2
Toll Free Phone: 888-923-2722
Fax: 011-52-984-873-0424
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Shopping Mall Nearby (0.5 miles)
Pools
Number of Pools: 4
Outdoor Pools: 4     
Swim-up Bar
There is a lake pool, kids pool, activity pool and adult pool. The spectacular 36,000sq ft lake pool has a central island covered with palm trees complete with a jacuzzi.The adult pool is in the rocks of a cenote, with a beautiful cascading waterfall.
Tennis
Number of Courts: 3
Outdoor Courts: 3
Lighted Courts: 3
Court Fee: Complimentary.
Raquet Rental Fees: Complimentary.
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
Paddle Boats: Complimentary
Wind Surf: Complimentary
Other Sports Available
Other Sports: 1 hour on complimentary snorkleing equipment rental.
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Spa: Additional Charge
Steam Room: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
IBEROSTAR Tucan is a luxurious All-Inclusive beachfront resort in perfect harmony with the environment. Fully appointed rooms with balconies or terraces are housed in bungalow style 3-story units surrounded by 28 acres of lush, exuberant gardens. The resort features a jungle-style garden, a large lake pool, nightly entertainment, three lighted tennis courts, and world class diving instruction with state-of-the-art equipment. Beach: The IBEROSTAR Tucan is situated directly on a 1/8 mile stretch of white sandy beach. There is a 5- Star SCUBA Diving Center offering optional dives for certified divers and certification courses for new divers ($) Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 350
Year Opened: 1997 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No Springbreakers. Dinning A La carte men are required shirts with sleeves, pants, and proper shoes.
ROOM TYPES
SUPERIOR JUNIOR STE OCEANFRONT
Spacious junior suite includes one king bed or two double beds, oceanfront views, and direct access to the beach. Room also features room service, a minibar, unlimited reservations at specialty restaurants and much more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
JUNIOR SUITE OCEANFRONT
Spacious junior suite includes one king bed or two double beds, a private balcony with beautiful oceanfront views, and convenient location to the pool. Room also featuresdaily turndown service, complimentary access to the Hydrotherapy pool, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
STANDARD ROOM
Guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a private balcony with garden or jungle views. Room also includes a minibar, a ceiling fan, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
JUNIOR SUITE
Spacious junior suite includes one king bed , a private balcony with garden or jungle views, a mini bar, complimentary access to Hydrotherapy Pool at Spa Sensations, and more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
STANDARD FAMILY ROOM
Room with 1 king bed and a guaranteed connecting room with double beds; each includes a private balcony with garden or jungle view and a bathroom with vanity sink and shower. Minibar stocked daily with beer, soft drinks and bottled water.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
SUPERIOR STANDARD ROOM
Superiour guestroom includes one king bed or two double beds, a fully-equipped bathroom, a private balcony, and upgraded amenities.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
DINING
IBEROSTAR Tucan features 1 meal plan options:
All Meals, Drinks & Tips-All
There are 7 Restaurants at IBEROSTAR Tucan:
La Hacienda - An a la carte Mexican restaurant. Reservations required for dinner. Casual/formal dress code. Open for buffet-style lunch.
El Bonsai - Japanese cuisine served a la carte. Open for dinner only. Reservations required. Casual/formal dress code.
Tulum - The main restaurant serves delicious buffet-style meals, featuring show cooking and special theme nights. Open for breakfast, lunch, and dinner. Reservations required for dinner.
Restaurant Cozumel -
Palapa Uxmal - Located by the pool serving international dishes a la carte. Open for dinner and lunch. Reservations required for dinner. Casual/formal dress code.
La Marimba - An a la carte grill steakhouse, reservations are required. Gentlemen are requested to wear slacks or Bermuda shorts (no jeans). Hours are 6:30 to 6:30 to 10:30 pm.
La Gondola - An a la carte Italian restaurant, reservations are required. There is an elegant dress code, gentlemen are requested to wear slacks (no jeans). Hours are 6:30 to 10:30 pm.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Bike Tours, Olympic Games, Air Rifles, Archery, Volleyball, Dance Classes, Spanish Classes, Water Basketball, Waterpolo.
Nightly Activities & Entertainment:
Nightly Entertainment with Live Band (Horror Show, Mexican Show, Las Vegas Movie), and theme parties.
CHILDREN'S PROGRAMS

Applicable Ages: 4 to 12 years old
Program Fees: Complimentary

Children's Facilities
PlayGround
Teen Disco
Babysitting Fee: Fee Required
Advance Notice for Babysitting: 24 hrs

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
6507 Recommend
6507 past Apple Vacationers would recommend IBEROSTAR Tucan to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 6696reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
HARRY H.
Nov 08 2017
The safe in the room kept mile functioning. I had to spend 6 hours or more in the room while they fixed it.They had to send 3 different maintenance men each time,
Customer Rating: 

TEST
LORALEE G.
Oct 31 2017
Great hotel. Extremely clean Everything was excellemt!!!
Customer Rating: 

TEST
ANGELA D.
Oct 24 2017
In my opinion the hotel is not quite as accommodating to tour operator guests. None of the requests that we made were honored and it seemed like the hotel didn't care that this was our 4th visit. It almost seemed like there was a battle between the hotel and the tour operators since this hotel started doing their own time share thing.
Customer Rating: 

TEST
Hotel great...spirit airlines horrible
JAMES L.
Oct 08 2017
overall the resort was great. However, Spirit airlines should not be an option. They charge 4 everything. We could have flown with AS for same price. Plane is cramped and had to be bused to customs when landing at dye. The fishing trip with Cpt. Rick, used by your rep was awful. The boat had such bad diesel fumes you could not enjoy the 6 he. Trip. We were a group of 5 and 3 of us got sick from the fumes and lack of fresh air. There was not a place to have our fish prepared or shipped home. Very disappointing fishing trip and a waste of a lot of money. Apple should provide reputable vendors for their customers. We will never fly with Spirit again and if that means using someone other than Apple, we will. Spirit did not offer a complimentary soft drink and charged an outrageous amount for their drinks. Then we had to listen to a sales speech, both ways, trying to get everyone to apply for their credit card. Iberostar also wasted half of our day, trying to get us to sign up for their club. They were told upfront we would not buy. Once prices were disclosed, we told them way too high even if we were interested, so the cut the price in half...really why didn't they offer that price to begin with. So we basically lost one and a half days of our vacation due to iberostar' S sales pitch and the fishing trip.
Customer Rating: 

TEST
Worst vacation ever
ARTHUR R.
Sep 12 2017
While accommodations we're very nice we had no control over the weather. Not one day of sunshine. Food was fine. But my son had 2 of his favorite shirts stolen. Not a big deal but we found this out right after they cleaned the room. Nice place but probably won't go back to Mexico.
Customer Rating: 

TEST
Disappointed
GAIL G.
Aug 19 2017
Apple vacations told us on booking that the junior suites offered two double beds, this is NOT true. We found this out when we arrived at the hotel and it was a problem. We ended up "downgrading" to a standard room and I am still awaiting an explanation and a refund from Apple Vacations. Keep in mind if your looking to book the junior suites that they only offer king size beds. The food was disappointing, just your typical bland food, especially at the buffet. The specialty restaurants food are slightly better, but the problem is getting reservations for them! We were able to book three reservations ahead of time, but then everyday that we didn't have a reservation i had to go to guest service to check on openings anywhere and everyday was told there was nothing but the mexican restaurant at 6p, very frustrating. However, one night we walked by the Italian restaurant and there were many tables open, and we walked in and pleaded for a table, and did eventually get seated, so worth a try! The pool is HUGE and deep, which is fine, but the water is extremely warm, probably due to the many, many, kids in the pool. Even in the "hot tub" area kids are jumping in it and use it as a kiddie pool. All the steps into the pool drop off like two feet into the water which is surprising and takes people by surprise and the two "walk in" parts of the pool are filled with kids and people sunbathing in the water. There are few places to sunbath because everywhere surrounding the pool is shaded, and even on the beach it's shaded. Everyone either brings a floaty or your forced to buy one at the store there, just to be able to float and catch so sun. The animals, and jungle vibe is cool, but keep in mind that is what you see mostly, not many ocean views. Water ran brown in the room sinks several times, so keep in mind, don't drink it. Power went out briefly too a few times. Air conditioning is limited EVERYWHERE at this hotel except for your room. The buffet, and most of the restaurants are hot and not much air circulating. The shows are entertaining, but you have to sit through an hour of awards before the show starts. This resort is best for families with young kids on a limited budget, not a romantic place or one for families with older children. Very disappointing for an Iberostar and Apple Vacations.
Customer Rating: 

TEST
As Advertised, Love the Jungle
LAWRENCE L.
Aug 16 2017
We are very happy with the hotel. We particularly liked the huge pool and the jungle right in the middle of the hotel with monkey, agoutis, flamingos, peacocks, and many other animals. The food was good for an all-inclusive.
Customer Rating: 

TEST
Iberostar Tucan July 2017
KURT S.
Jul 31 2017
The hotel appeared to have taken a step backwards when we first arrived as we have stayed there twice before. It turned out that we had the same great hotel and service we were accustomed to. Great AC in the room, spectacular beach, terrific service (callout to Antonio and Roberto who led volleyball and other activities) and the entire dining staff. Great trip!
Customer Rating: 

TEST
Favorite vacation spot
SHANNON J.
Jul 27 2017
We love this resort!!! We are return customers and we can't imagine staying anywhere else!
Customer Rating: 

TEST
Iberostar Tucan problems
KIMBERLY F.
Jul 27 2017
While on vacation at Iberostar, I didn't give it much thought when 2 out of 3 of us became "tipsy/drunk" in what seemed to be record time. But turn on the news and surprise Iberostar resorts have been experiencing "tainted alcohol"! When I think about it, I now realize that we were also victims of this resort. I truly feel that Iberostar should consider some type of compensation for their responsibility in serving poor quality alcohol. Also Apple, should NOT be endorsing this change of resorts.
Customer Rating: 

TEST
ONE APPLE HOTEL
MICHAEL H.
Jul 21 2017
Wow I would never stay at this hotel ever again from never being able to get four chairs at the pool for my family to sit at to constantly being bothered at both the pool and the beach to buy either a jet ski ride or a parasail ride or whatever they were trying to sell you could never just relax. Let's not forget the selling of "blow" or "pot" also. How about not being able to get more than three reservations at the restaurants because being told they were saved for the VIP guest, are you kidding me?????? Even though the restaurants were half empty every single night. OH then the dress code they went out the window if you have a dress code--ENFORCE IT!! The showers were horrible in the room as the water would go from hot to cold the entire time you were in the shower--this was NOT very pleasant. Lets move onto the activity people that would pass by my kids purposely because they were NON-speaking Spanish, yeah we caught onto that. And to top it all off the morning that we were leaving the power went out. Are you going to ask did I complain/ask anyone about any of this yes and all I received was lame/poor excuses and that is the reason I will never be back nor will I ever recommend an Iberostar resort to anyone and I mean anyone ever. And yes I will give them an absolute bad review!!
Customer Rating: 

TEST
TripAdvisor Traveller Reviews
Paradise
camelia e, Atherstone, United Kingdom
Thu Nov 09 14:18:11 EST 2017
I just come back from one of the most beautiful resort. First time on iberostar hotel but definitely not the last. The place is absolutely fantastic with waterfalls a lot of plants and the jungle with beautiful animals. The beach with white sand and warm water. The pool is huge and clean and it's one for the kids as well. There are lifeguard all the time so you are safe. The lounge chairs are plenty and you can order drinks from the servers who come around very often. If you want you can eat at the beach as well there is a buffet near. There is entertainment all the time starting in the morning with the game at the beach and pool and finishing with the night shows. The animation team there are just great doing everything possible to make your vacation unforgettable. All the staff are doing everything possible to resolve your problems so if you are a person which like to make complaint here you go you find the perfect place,all your problems will be sorted. Almost to forget the food which is very important. It is food for all tastes. If you don't want to go to the buffet you can book for the other a la carte restaurant's which is all inclusive. There is mexican restaurant, Japanese, Mediterranean, Italian. There is one buffet wich is open till 4am in the morning and if is still not enough you have room service all inclusive as well. The fridge in the room is always full they make refill each morning. About the drinks just enjoy with a lot of cocktails and tequila there are plenty on the menu and for the people which they like just to complaint I suggest them just to stay at home or to find another hotel

Third and final visit
Ann H, Broadstairs, United Kingdom
Thu Nov 09 03:40:28 EST 2017
This review is probably aimed at some of the more mature travellers. We have fond memories of the Tucan and Quetzal but having just returned we have decided not to go back. The good things include the setting, the staff, cleanliness and lots of food choices. I think they do very well in catering for so many people from so many countries. Also, we loved the pottery place by the pool. Have returned with another masterpiece painted by us! The things that decided us against going back are: - the noise levels (yes, ok, I'm a grumpy old person who doesn't like loud people and loud music). The entertainment in late evening can be heard in many of the rooms so no chance of an early night. Also, loud music around the pool area and lots of shouty guests. - The sunbeds on the beach have been moved closer together to make room for the more exclusive beds at one end of the beach. It is not acceptable to us (and others we spoke to) to be surrounded so closely by other people. Sorry Iberostar, but we will not pay thousands of pounds and fly for ten hours to experience these conditions. Finally, would like to thank Imelda in Guest Relations for her kind help and generosity. Thats it folks, I know lots of people will carry on loving the hotels and that's fine but for some of us senior citizens we require a little more refinement

Family holiday great staff and hotel but avoid 'Iberostar club meeting'
loulousoph,
Thu Nov 09 02:37:42 EST 2017
We stayed at Iberostar Tucan for 14 days, my husband and I and 8 year old son. Throughly enjoyed our time here, the staff are very helpful and friendly in all aspects of the hotel. The kids club staff are the best I've ever known (and we've travelled far and wide) Ana and all of the other ladies were so kind and trustworthy that our son was so motivated to join in with their activities. He would never usually participate like he did at this resort and I'm certain that is down to their hard work and dedication. Thank you to to Ramiro waiter on Tucan side, he made our holiday so special as he goes out of his way for guests, his happy smiling face is just what tourists need on holiday so thank you to him! Negative in our view is avoid the 'Iberostar club' meeting. They claim it isn't a time share but totally is. They also say it takes up 1 hour half of your time but it's more like 4 hours and promise you 'Iberostar cash' or massage in our case. When arrived at spa it was only an 'Aromatherapy massage' not deep tissue as promised and try to take more dollars as upgrade! Rip off. The packages are a joke, £1,700 up front payment then £150 a month for the cheapest 'blue package' and a very sulky sales person afterwards. Advice refuse the offers of gifts etc as it wound me up on my holiday and not worth precious family time!

Always the Best.& Now Even Improved.
Marie B, Brick, New Jersey
Wed Nov 08 10:12:00 EST 2017
Our room was in building 16 - great location. Central to pool, ocean, restaurants and jungle path. We have been there many, many times. Love the place and liked the new improvements, new waterfalls, new plants (especially silver palms), We return to this specific resort for many reasons but mainly for Luis LaClette- love to listen to his music. The staff are all wonderful. A few of those I can remember are: Alejandro & Angel Steak House, Michaela and Consuelo at the Lobby Bar, Isabel at breakfast, and Joe from Management. Gabriel was terrific with the children. we met so many nice guests as well. Fantastic week.

3rd Iberostar resort LOVED the waterfalls, jungle and wildlife!
ceo1213, pa
Sun Nov 05 11:28:27 EST 2017
Our family of four (two daughters 21 & 19) vacationed at the Tucan August 2017. Forgot about doing my review until I started for 2018 vacation. Booked with Cheap Caribbean again. Used private transfers with Transfers USA, which I 100% will continue to use them. Very professional, prompt and stopped at convenience store for us to run in and get some cold beverages for the ride! This was very reasonably priced $110 round trip private van for 4 people. This is our 3rd Iberostar resort. We stayed at the Iberostar Rose Hall Jamaica and Paraiso Beach Mexico. To give you background on my travels to help base my judgement on my review, been from Holiday Inn Express Jamaica to Sandals & Beaches, Secrets, Dreams and Ritz. So from 3 stars to 5 stars. Not picky person and go with the flow and like a good deal when I get one! I would rather go on two 3 star vacations than one 5 star if my budget allows. I always take at least 100 in ones for tipping, small gifts for staff and donations to orphanage or local school. The good-LOVED LOVED the jungle (was my very favorite part of the resort) and all of the animals and layout of the resort. The resort is just beautiful, with waterfalls and so much foliage. Much smaller than the others we were at, but I knew that because of looking at reviews. Great beach area! Just like others stated soft white sand and can walk forever. Water was hit or miss with seaweed but they did the best they could to rake it. Didn't stop us from going in the ocean which was perfect temperature and found clear area. What I was shocked to see was what I assume police in all black bullet proof jackets, walking the beach with machine guns, yes machine guns. My husband told our daughters it was to make us feel safe and they just looked at him and said "that does not make me feel safe". I really didn't know what to make of it but it was disturbing to say the least. I have never been to a resort and seen people walking the beach with any guns period. Perhaps with all the news they did this to make you feel police presence and like my husband said to feel sage. Had absolutely no issues with alcohol. Pretty much stuck to beer and some mixed drinks. Couple shots but not very many. I was on high alert with this and actually took drug test strips to test drinks. I also bought some liquor at the airport to keep in the room for some night caps. Beach and pool service was good. Pool was nice and big much warmer (again expected in August) than I like but again didn't stop me from going in. Entertainment staff very friendly during the day but not too pushy. Enjoyed talking with them. Entertainment shows at night were a bit below average. They tried their best and I don't pick out my resort based on nightly entertainment. We enjoyed just going to the lobby and having some drinks and talking, since both our girls were in either clinicals or research for most of the summer, it was a great place to just talk and catch up with them before sending them back to college. My husband and daughter did jet skis. Went to beach and walked to the left. $50 each for 1/2 hour. My daughter got scared (she didn't realize how far out you had to go to ride) and came back in within 5 minutes. My husband followed her in. They did not refund any money but told my husband he could stay out for an hour. My daughter just went with him and they stayed out maybe 1/2 hour. To me waste of money but to my husband he said worth it to spend time with daughter and do something fun. The girls & I did spa specials one day. I thought the prices were very reasonable with the services that we received. Very nice area to relax in as well. Would strongly recommend getting a spa treatment and using the facility. Thank you to Itzel and I am not sure of this name so forgive me if incorrect-Inocinia. I am going off my receipts not memory. Our rooms were 1646 & 1652. Nice updated rooms, no issues with rooms. Those darn tiny ants still would be on countertops no matter what bug spray I used or how much I wiped everything down. Don't even think to leave any food or drink out to attract them even more. Room service was decent. I requested 10 11 12 or 13 (to be closer to the howler monkeys) but they could not accommodate my request. Totally understandable since I booked the standard room. I was hoping for an upgrade due to being returning guests. They did give us free T-shirts which was nice! They also had our rooms by each other which was most important to be close to the girls. Staff was great! Check in went smooth. Shout out to Isabel, Jorge, Fernando and Laura Faviel (who answered my email requests promptly). Thank you for everything! Special thanks to Laura who took our backpack, that we filled with school supplies, to Fundacion Contando con un Amigo. Not only did she deliver the backpack, she then sent me an email (after I returned from resort) with a picture of the student that received it, along with a thank you! I REALLY APPRECIATE that you did that! It made my day seeing the pictures you emailed me. If you are able, I strongly urge future vacationers to fill a pack back and do the same! We always like to donate to a school or orphanage and on occasions actually deliver them ourselves. With all the news regarding Mexico (at the time we went) my husband said lets just ask resort to deliver it. With that being said brings the not so good.... The only reason I would not go back to this resort was the food. It did not live up to the other Iberostar resorts. I am not a foodie nor picky eater. I was really surprised at the lack of choices for lunch buffet. It really was the same everyday. Usually one day I will do salads, then the next something different and so on. There was very little selections to do that on this vacation. The sister resort buffet by the pool was so bad, we left and went to the one on Tucan side again. The breakfast was not bad and had quite a bit of choices. We were able to eat at the Bonsai, Uxmal & Mare Nostrum which were all good. We were very thankful to get in those restaurants. I did not starve but on food alone would not return, which disappoints me because it was one of my favorite looking resorts with the jungle, waterfalls, great beach and wildlife. On good note I did not gain any weight! It did not ruin my vacation either. Am I glad I went there? Absolutely! I make every vacation and situation into the best I can. I do not let the small stuff ruin family time. If you are a foodie or picky eater than this place might not be for you. Some tips for trip: take insulated cups, bug spray, ones for tipping, tiny citronella candle to sit outside balcony at night, cheap rafts (store by pool will blow them up). The lady working there refused to take my tip. Gave raft to others before we left. I like going to dollar store for some gifts to give our room attendant. I would leave some ones, gifts and small note (in spanish) each day thanking her for taking care of our rooms. Remember it is vacation and family time and make the most out of it, don't sweat the small stuff!



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
Be the first to know! Sign up for email deals. Subscribe