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IBEROSTAR Tucan


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All Inclusive    

Exceptional Values!
Honeymooners:
Bottle of sparkling wine, fruit platter, and IBEROSTAR gift.
Family: One child 12 and under stays, plays, and eats free.

IBEROSTAR's Premium Collection: IBEROSTAR Tucan is an all-inclusive beachfront paradise set in perfect harmony with the environment. Fully appointed rooms with balconies or terraces are housed in bungalow style three-story units surrounded by 28 acres of lush, exuberant gardens. The hotel has been converted into a natural habitat for countless species including monkeys, and different types of birds, such as the royal palm turkey, plus fish and turtles. The IBEROSTAR Tucan has proudly received the Green Globe certification.

Enjoy a refreshing pool with swim-up bar, plus an immense three-section pool in an oasis on the edge of the jungle. More great places to play include three lighted tennis courts, supervised mini club for kids, a fitness center, a PADI scuba center, and golf with packages available at the adjacent 18-hole course. The hotel's spa (fee) is the ideal spot for tranquility and indulging in a relaxing treatment or massage.

Enjoy five restaurants (buffet and a la carte -dining restrictions apply) plus a grill/snack bar, and seven bars and lounges. By night, there's live entertainment at the theatre, a disco and much more.

One of the privileges of the IBEROSTAR Tucan Hotel is its proximity to the Yucatan Peninsula's wonderful fine sand beaches and crystal clear waters, particularly near spectacular Playa del Carmen. Just a few steps are all that separates you from relaxing on majestic beaches. Though you may never want to leave, the resort is within walking distance of popular Fifth Avenue in Playa del Carmen.

Find out more about IBEROSTAR Hotels & Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
The IBEROSTAR is approximately 30 miles from the Cancun Airport, just a few minutes from Playa del Carmen, and right next to an 18-hole golf course. The resort is situated directly on the beach, within view of the island of Cozumel.
Address: AVE XAMAN-HA LOTE HOTELERO NO 2
PLAYA DEL CARMEN
QR

MX
Local Phone: 011-52-984-877-2
Toll Free Phone: 888-923-2722
Fax: 011-52-984-873-0424
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Shopping Mall Nearby (0.5 miles)
Pools
Number of Pools: 4
Outdoor Pools: 4     
Swim-up Bar
There is a lake pool, kids pool, activity pool and adult pool. The spectacular 36,000sq ft lake pool has a central island covered with palm trees complete with a jacuzzi.The adult pool is in the rocks of a cenote, with a beautiful cascading waterfall.
Golf: ONSITE
Iberostar Playa Paraiso Golf Course Located within the Iberostar Playa Paraiso complex. First tee time available is 6:30 am
PD Dye course design. Par 72.
Holes: 18
Lessons Available
Tennis
Number of Courts: 3
Outdoor Courts: 3
Lighted Courts: 3
Court Fee: Complimentary.
Raquet Rental Fees: Complimentary.
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
Paddle Boats: Complimentary
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Spa: Additional Charge
Steam Room: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
IBEROSTAR Tucan is a luxurious All-Inclusive beachfront resort in perfect harmony with the environment. Fully appointed rooms with balconies or terraces are housed in bungalow style 3-story units surrounded by 28 acres of lush, exuberant gardens. The resort features a jungle-style garden, a large lake pool, nightly entertainment, a disco, three lighted tennis courts, and world class diving instruction with state-of-the-art equipment. Beach: The IBEROSTAR Tucan is situated directly on a 1/8 mile stretch of white sandy beach. There is a 5- Star SCUBA Diving Center offering optional dives for certified divers and certification courses for new divers (there's an extra charge for these services) Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 350
Year Opened: 1997 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No Springbreakers. Dinning A La carte men are required shirts with sleeves, pants, and proper shoes.
ROOM TYPES
STANDARD PRIORITY LOCATION
Two double beds. Garden or jungle view from balcony. Located near the pool and beach. Room service from 11 a.m. - 11 p.m. Complimentary access to wet areas at Spa Sensations.
Other Amenities -
Air Conditioning
Shower
Room Service
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
SUPERIOR JUNIOR STE OCEANFRONT
Two double beds or one king. Beach view from balcony. Unlimited a la carte dining. Located on first floor near pool. Daily turndown service. Complimentary access to wet areas at Spa Sensations.
Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
JUNIOR SUITE OCEANFRONT
Spacious rooms with two double beds or one king bed, plus a day bed. Oceanfront view from balcony. Large sitting space. Located near pool. Daily turndown service. Complimentary access to wet areas at Spa Sensations.
Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
STANDARD ROOM
Two double beds or one king. Room service from 11 a.m. - 11 p.m. 2 handicap rooms available.
Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
JUNIOR SUITE
Spacious rooms with two double beds or one king. Balcony with garden or jungle view. Room service from 11 a.m. - 11 p.m. Complimentary access to wet areas at Spa Sensations.
Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
STANDARD FAMILY ROOM
Connecting rooms, one with two double beds and one with a king bed. Garden view from balcony. Room service with baby food from 11 a.m. - 11 p.m. Priority a la carte dinner reservations. Family amenities. Free access to wet areas at Spa Sensations.
Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe

OTHER INFO
Free WiFi access in lobby area
DINING
IBEROSTAR Tucan features 1 meal plan options:
All Meals, Drinks & Tips-All
There are 7 Restaurants at IBEROSTAR Tucan:
La Gondola - An a la carte Italian restaurant, reservations are required. There is an elegant dress code, gentlemen are requested to wear slacks (no jeans). Hours are 6:30 to 10:30 pm.
La Hacienda - An a la carte Mexican restaurant, reservations are required. There is an elegant dress code, gentlemen are requested to wear slacks (no jeans). Hours are 6:30 to 10:30 pm.
Japanese Restaurant - A la carte restaurant serving Japanese cuisine.
Tulum - The main restaurant serves delicious buffet style meals, featuring show cooking and special theme nights. Breakfast is served from 7:00 to 10:00 am, dinner is served from 6:30 to 9:30 pm. No shorts or sleeveless t-shirtsare allowed during dinner.
Restaurant Cozumel -
Palapa Uxmal - A beach/pool snack bar serving a continental breakfast from 10:00 am to 12:00 noon, a buffet lunch from 12:00 noon to 4:00 pm, coffee and cakes from 4:00 to 5:00 pm, and snacks until 6:00 pm.
La Marimba - An a la carte grill steakhouse, reservations are required. Gentlemen are requested to wear slacks or Bermuda shorts (no jeans). Hours are 6:30 to 6:30 to 10:30 pm.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Bike Tours, Olympic Games, Air Rifles, Archery, Volleyball, Dance Classes, Spanish Classes, Water Basketball, Waterpolo.
Nightly Activities & Entertainment:
Nightly Entertainment with Live Band (Horror Show, Mexican Show, Las Vegas Movie), Theme Parties, Mascara Disco from 11 p.m. onward.
CHILDREN'S PROGRAMS

Applicable Ages: 4 to 12 years old
Program Fees: Complimentary

Children's Facilities
PlayGround
Teen Disco

Babysitting Fee: Fee Required
Advance Notice for Babysitting: 24 hrs

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
5415 Recommend
5415 past Apple Vacationers would recommend IBEROSTAR Tucan to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 4427 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Truly wonderful!
JenTelford,
Sat Dec 13 12:19:44 EST 2014
I am sat in the lobby of the hotel waiting to be picked up to go home. My husband and my parents came on holiday with me and we have spent two weeks here. I last came to the hotel for my honeymoon 8... More>

Great time
tommer522, Windsor, Canada
Fri Dec 12 18:05:44 EST 2014
Just returned December 10th from a 10 day stay and I can say I was quite surprised. The rooms are a little dated but slept well. The a la carte restaurant restaurants were better than most we have... More>

Average at Best
Fjellsende, Columbus,Ohio
Thu Dec 11 17:04:04 EST 2014
The Iberostar Tucan is a mixed bag. On the good side: 1) Very friendly,helpful staff 2) Well maintained grounds 3) Nice beach 4) Pleasant main bar with good mixed drinks On the down side: 1... More>

Enjoyable holidays
julia0310, Glasgow, United Kingdom
Wed Dec 10 09:50:03 EST 2014
My first impression on arrival wasn't great, after standing a bit in a queue in gloomy lobby and introducing myself reception lady asked me to fill in check-in form and literally turned back and... More>

Great resort for families or couples
Ildiko930, Toronto, Canada
Tue Dec 09 22:39:59 EST 2014
This was my first vacation in Mexico and I travelled with my family (7 days Nov 30-Dec5). Great 4 * resort located aprox. 50 min bus ride from Cancun airport. The rooms are in 3 level villas with... More>



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and Apple Vacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
  APPLE RATINGS:    Exceptional Standard of Service & Quality;    Luxurious;
    Superior First Class;    First Class;    Comfortable;    Modest
    Superior to other hotels with the same rating;    Superior to other hotels with the same rating