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IBEROSTAR Tucan


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All Inclusive    

IBEROSTAR's Premium Collection: IBEROSTAR Tucan is an all-inclusive beachfront paradise set in perfect harmony with the environment. Fully appointed rooms with balconies or terraces are housed in bungalow style three-story units surrounded by 28 acres of lush, exuberant gardens. The hotel has been converted into a natural habitat for countless species including monkeys, and different types of birds, such as the royal palm turkey, plus fish and turtles. The IBEROSTAR Tucan has proudly received the Green Globe certification.

Enjoy a refreshing pool with swim-up bar, plus an immense three-section pool in an oasis on the edge of the jungle. More great places to play include three lighted tennis courts, supervised mini club for kids, a fitness center, a PADI scuba center, and golf with packages available at the adjacent 18-hole course. The hotel's spa (fee) is the ideal spot for tranquility and indulging in a relaxing treatment or massage.

Enjoy five restaurants (buffet and a la carte -dining restrictions apply) plus a grill/snack bar, and seven bars and lounges. By night, there's live entertainment at the theatre, and much more.

One of the privileges of the IBEROSTAR Tucan Hotel is its proximity to the Yucatan Peninsula's wonderful fine sand beaches and crystal clear waters, particularly near spectacular Playa del Carmen. Just a few steps are all that separates you from relaxing on majestic beaches. Though you may never want to leave, the resort is within walking distance of popular Fifth Avenue in Playa del Carmen.

Exceptional Values!
Honeymooners:
Bottle of champagne, fruit platter, and IBEROSTAR gift.
Family: First child 12 & under Stays, Plays & Eats Free (valid 5/01-10/31/16).

Find out more about IBEROSTAR Hotels & Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
The IBEROSTAR is approximately 30 miles from the Cancun Airport, just a few minutes from Playa del Carmen, and right next to an 18-hole golf course. The resort is situated directly on the beach, within view of the island of Cozumel.
Address: AVE XAMAN-HA LOTE HOTELERO NO 2
PLAYA DEL CARMEN
QR

MX
Local Phone: 011-52-984-877-2
Toll Free Phone: 888-923-2722
Fax: 011-52-984-873-0424
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Shopping Mall Nearby (0.5 miles)
Pools
Number of Pools: 4
Outdoor Pools: 4     
Swim-up Bar
There is a lake pool, kids pool, activity pool and adult pool. The spectacular 36,000sq ft lake pool has a central island covered with palm trees complete with a jacuzzi.The adult pool is in the rocks of a cenote, with a beautiful cascading waterfall.
Golf: ONSITE
Iberostar Playa Paraiso Golf Course Located within the Iberostar Playa Paraiso complex. First tee time available is 6:30 am
PD Dye course design. Par 72.
Holes: 18
Lessons Available
Tennis
Number of Courts: 3
Outdoor Courts: 3
Lighted Courts: 3
Court Fee: Complimentary.
Raquet Rental Fees: Complimentary.
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
Paddle Boats: Complimentary
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Spa: Additional Charge
Steam Room: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
IBEROSTAR Tucan is a luxurious All-Inclusive beachfront resort in perfect harmony with the environment. Fully appointed rooms with balconies or terraces are housed in bungalow style 3-story units surrounded by 28 acres of lush, exuberant gardens. The resort features a jungle-style garden, a large lake pool, nightly entertainment, three lighted tennis courts, and world class diving instruction with state-of-the-art equipment. Beach: The IBEROSTAR Tucan is situated directly on a 1/8 mile stretch of white sandy beach. There is a 5- Star SCUBA Diving Center offering optional dives for certified divers and certification courses for new divers (there's an extra charge for these services) Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 350
Year Opened: 1997 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No Springbreakers. Dinning A La carte men are required shirts with sleeves, pants, and proper shoes.
ROOM TYPES
SUPERIOR JUNIOR STE OCEANFRONT
Spacious junior suite includes one king bed or two double beds, oceanfront views, and direct access to the beach. Room also features room service, a minibar, unlimited reservations at specialty restaurants, and much more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
JUNIOR SUITE OCEANFRONT
Spacious junior suite includes one king bed or two double beds, a private balcony with beautiful oceanfront views, and convenient location to the pool. Room also features daily turndown service, complimentary access to the Hydrotherapy pool, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
STANDARD ROOM
Guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a private balcony with garden or jungle views. Room also includes a minibar, a ceiling fan, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
JUNIOR SUITE
Spacious junior suite includes one king bed or two double beds, a private balcony with garden or jungle views, a mini bar, complimentary access to Hydrotherapy Pool at Spa Sensations, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
SUPERIOR STANDARD ROOM
Superiour guestroom includes one king bed or two double beds, a fully-equipped bathroom, a private balcony, and upgraded amenities.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
DINING
IBEROSTAR Tucan features 1 meal plan options:
All Meals, Drinks & Tips-All
There are 7 Restaurants at IBEROSTAR Tucan:
La Marimba - An a la carte grill steakhouse, reservations are required. Gentlemen are requested to wear slacks or Bermuda shorts (no jeans). Hours are 6:30 to 6:30 to 10:30 pm.
La Gondola - An a la carte Italian restaurant, reservations are required. There is an elegant dress code, gentlemen are requested to wear slacks (no jeans). Hours are 6:30 to 10:30 pm.
La Hacienda - An a la carte Mexican restaurant. Reservations required for dinner. Casual/formal dress code. Open for buffet-style lunch.
El Bonsai - Japanese cuisine served a la carte. Open for dinner only. Reservations required. Casual/formal dress code.
Tulum - The main restaurant serves delicious buffet-style meals, featuring show cooking and special theme nights. Open for breakfast, lunch, and dinner. Reservations required for dinner.
Restaurant Cozumel -
Palapa Uxmal - Located by the pool serving international dishes a la carte. Open for dinner and lunch. Reservations required for dinner. Casual/formal dress code.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Bike Tours, Olympic Games, Air Rifles, Archery, Volleyball, Dance Classes, Spanish Classes, Water Basketball, Waterpolo.
Nightly Activities & Entertainment:
Nightly Entertainment with Live Band (Horror Show, Mexican Show, Las Vegas Movie), and theme parties.
CHILDREN'S PROGRAMS

Applicable Ages: 4 to 12 years old
Program Fees: Complimentary

Children's Facilities
PlayGround
Teen Disco

Babysitting Fee: Fee Required
Advance Notice for Babysitting: 24 hrs

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
6181 Recommend
6181 past Apple Vacationers would recommend IBEROSTAR Tucan to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 5710 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Great hotel spoilt by service
Grandadscuba, Doncaster, United Kingdom
Thu Jul 14 13:51:30 EDT 2016
This is the second time we've stayed at this hotel. Sorry to say the start of the holiday was off to a bad start, we arrived at the check in desk after a long tiring trip only to be told that we was allocated as standard room, I explained to the desk clerk that we had booked a ocean front suit, is reply was your on the system as having a standard room but if we wished to upgrade we could, I told him we'd already paid for the room and showed him the confirmation email, he was interested and told us we would have to sort it out with our holiday rep, three hours later and numerous phone calls we gave up and went to the room we was allocated, we meet our holiday rep the following morning only to be told that they would be able to let us have a ocean front suit for another 5 days, when moving day did finally arrive we had to pack our clothes and wait in reception for an hour whilst our room was made ready. But saying that once we was settled in the room we paid for and was able to finally relax the holiday was great, the food is very varied and plentiful, the staff are all open friendly and very hard working, I'm sure the start of our holiday was a small hiccup, but it put a it of a dark cloud over what should have being a fantastic holiday More>

Great hotel
Joanne M, Solihull
Thu Jul 14 10:23:52 EDT 2016
Pros - rooms are big and spacious -rooms are cleaned daily to a very high standard and the mini bar is replaced daily. They must have noticed we drank a lot of water so left us even more bottles of water in our fridge which we thought was good of them. - staff are all friendly and approachable - the food and drink is great! It was the best all inclusive I've stayed at. The buffet has a great variety of healthy and unhealthy delicious food. You could eat when ever you wanted to eat as something was always open. The cocktails are fab! - the beach is stunning - the jungle feel of the hotel was great with many animals just wondering around the grounds. -the air con was good in the room Good sporting facilities including the gym and we never had a problem with availability of the tennis courts Cons - Apart from the Mediterranean and Italian restaurants, all the eating areas including the main buffet are out in the open air which got a bit sweaty, even when eating late at night which was quite uncomfortable especially when you try to dress up nice! - the pool is really hot and not very refreshing when you get into it...the sea is better!!! -the rooms need updating I would come to this hotel again definitely as I loved the jungle feel and the stunning beach. More>

V Clean resort, great facilities and atmosphere but rooms a let down
carocall, mayo
Thu Jul 14 01:53:44 EDT 2016
We enjoyed our two week stay at the Tucan with 3 teenagers. On the plus side it was a very clean complex and the food offering was extensive. Entertainment was varied and on a take it or leave it basis, not too pushy, However the rooms are outdated with the plumbing an issue in both of the rooms we occupied. The balconies are too small to be useful and there are not enough plug points. The maid service in the rooms was of a v high standard and happened daily. We felt we got value for money except where you wanted to avail of additional activities those were v. expensive as was the gift shop. More>

Amazing as usual
Jenn K, Aurora, Illinois
Wed Jul 13 15:10:50 EDT 2016
We traveled to Iberostar Tucan for a full week and loved every minute of it! Food: Many choices, indoor, outdoor, on the beach, casual, different, room service, fancy. . .They have it all. You don't need to dress all crazy-fancy like on a cruise, either. For those who complain about the buffet being ho-hum, I urge them to look around and move to other areas of the resort. There are always multiple areas to eat during meal times, just take a little walk and look! Kids' Club: Very small compared to Iberostar Beach/ Delmar/ Lindo/ Maya, but the kids liked it. There was enough variety in the activities to keep them coming back for more. Entertainment: I've never seen harder working people in my life! At the pool, in the disco, in the show, playing volleyball, getting groups together for bingo, teaching Zumba. . .we saw the same smiling faces throughout the resort and they are all wonderful! Rooms: We were on the third floor and had a mid-jungle/ mid-pool room in building 13. It was fine. Basic beds, basic tv, basic closet. You aren't there to hang out in the room, though. :) Travel: Safe, inexpensive to and from. The resort is so nice, though, we only left to go to Xel-Ha for one day! One small thing--we have stayed at Iberostars for years, from our honeymoon to babymoon to family vacations. We let them know that this was our 15th anniversary and 12th visit to Iberostars and they did nothing for us. Nothing. No congrats, no fruit basket, no upgrade, no extra dinner, no t-shirt. Kind of a bummer, considering how much we talk it up at home. More>

Amazing
caroline4386, Glasgow, United Kingdom
Tue Jul 12 14:49:18 EDT 2016
We were in a party of 4. Grandparents, mother and 12 year old son. Beautiful place with very well kept grounds. Staff were lovely and friendly and VERY hard working. I'm a very fussy eater but found the food superb, always something very tasty. Shady spots by the pool/beach were never an issue. The only issue that annoyed me was the adult pool. It was lovely and refreshing for a dip as it was cooler but it got very rowdy with folk having too many cocktails. We ate in all speciality restaurants. Mediterranean was the one we dreaded but it was our favourite. Italian was lovely as well but we didn't enjoy the others. Would return tomorrow if I could. More>



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