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IBEROSTAR Tucan


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All Inclusive    

IBEROSTAR's Premium Collection: IBEROSTAR Tucan is an all-inclusive beachfront paradise set in perfect harmony with the environment. Fully appointed rooms with balconies or terraces are housed in bungalow style three-story units surrounded by 28 acres of lush, exuberant gardens. The hotel has been converted into a natural habitat for countless species including monkeys, and different types of birds, such as the royal palm turkey, plus fish and turtles. The IBEROSTAR Tucan has proudly received the Green Globe certification.

Enjoy a refreshing pool with swim-up bar, plus an immense three-section pool in an oasis on the edge of the jungle. More great places to play include three lighted tennis courts, supervised mini club for kids, a fitness center, a PADI scuba center, and golf with packages available at the adjacent 18-hole course. The hotel's spa (fee) is the ideal spot for tranquility and indulging in a relaxing treatment or massage.

Enjoy five restaurants (buffet and a la carte -dining restrictions apply) plus a grill/snack bar, and seven bars and lounges. By night, there's live entertainment at the theatre, and much more.

One of the privileges of the IBEROSTAR Tucan Hotel is its proximity to the Yucatan Peninsula's wonderful fine sand beaches and crystal clear waters, particularly near spectacular Playa del Carmen. Just a few steps are all that separates you from relaxing on majestic beaches. Though you may never want to leave, the resort is within walking distance of popular Fifth Avenue in Playa del Carmen.

Exceptional Values!
Honeymooners:
Bottle of champagne, fruit platter, and IBEROSTAR gift.
Family: First child 12 & under Stays, Plays & Eats Free (valid 5/01-10/31/16).

Find out more about IBEROSTAR Hotels & Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
The IBEROSTAR is approximately 30 miles from the Cancun Airport, just a few minutes from Playa del Carmen, and right next to an 18-hole golf course. The resort is situated directly on the beach, within view of the island of Cozumel.
Address: AVE XAMAN-HA LOTE HOTELERO NO 2
PLAYA DEL CARMEN
QR

MX
Local Phone: 011-52-984-877-2
Toll Free Phone: 888-923-2722
Fax: 011-52-984-873-0424
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Complimentary)
Physician on Call
Shopping Mall Nearby (0.5 miles)
Pools
Number of Pools: 4
Outdoor Pools: 4     
Swim-up Bar
There is a lake pool, kids pool, activity pool and adult pool. The spectacular 36,000sq ft lake pool has a central island covered with palm trees complete with a jacuzzi.The adult pool is in the rocks of a cenote, with a beautiful cascading waterfall.
Golf: ONSITE
Iberostar Playa Paraiso Golf Course Located within the Iberostar Playa Paraiso complex. First tee time available is 6:30 am
PD Dye course design. Par 72.
Holes: 18
Lessons Available
Tennis
Number of Courts: 3
Outdoor Courts: 3
Lighted Courts: 3
Court Fee: Complimentary.
Raquet Rental Fees: Complimentary.
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
Paddle Boats: Complimentary
Wind Surf: Complimentary
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Spa: Additional Charge
Steam Room: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
IBEROSTAR Tucan is a luxurious All-Inclusive beachfront resort in perfect harmony with the environment. Fully appointed rooms with balconies or terraces are housed in bungalow style 3-story units surrounded by 28 acres of lush, exuberant gardens. The resort features a jungle-style garden, a large lake pool, nightly entertainment, three lighted tennis courts, and world class diving instruction with state-of-the-art equipment. Beach: The IBEROSTAR Tucan is situated directly on a 1/8 mile stretch of white sandy beach. There is a 5- Star SCUBA Diving Center offering optional dives for certified divers and certification courses for new divers (there's an extra charge for these services) Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 350
Year Opened: 1997 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No Springbreakers. Dinning A La carte men are required shirts with sleeves, pants, and proper shoes.
ROOM TYPES
SUPERIOR JUNIOR STE OCEANFRONT
Spacious junior suite includes one king bed or two double beds, oceanfront views, and direct access to the beach. Room also features room service, a minibar, unlimited reservations at specialty restaurants, and much more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
JUNIOR SUITE OCEANFRONT
Spacious junior suite includes one king bed or two double beds, a private balcony with beautiful oceanfront views, and convenient location to the pool. Room also features daily turndown service, complimentary access to the Hydrotherapy pool, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
STANDARD ROOM
Guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a private balcony with garden or jungle views. Room also includes a minibar, a ceiling fan, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
JUNIOR SUITE
Spacious junior suite includes one king bed or two double beds, a private balcony with garden or jungle views, a mini bar, complimentary access to Hydrotherapy Pool at Spa Sensations, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
SUPERIOR STANDARD ROOM
Superiour guestroom includes one king bed or two double beds, a fully-equipped bathroom, a private balcony, and upgraded amenities.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
DINING
IBEROSTAR Tucan features 1 meal plan options:
All Meals, Drinks & Tips-All
There are 7 Restaurants at IBEROSTAR Tucan:
La Gondola - An a la carte Italian restaurant, reservations are required. There is an elegant dress code, gentlemen are requested to wear slacks (no jeans). Hours are 6:30 to 10:30 pm.
La Hacienda - An a la carte Mexican restaurant. Reservations required for dinner. Casual/formal dress code. Open for buffet-style lunch.
El Bonsai - Japanese cuisine served a la carte. Open for dinner only. Reservations required. Casual/formal dress code.
Tulum - The main restaurant serves delicious buffet-style meals, featuring show cooking and special theme nights. Open for breakfast, lunch, and dinner. Reservations required for dinner.
Restaurant Cozumel -
Palapa Uxmal - Located by the pool serving international dishes a la carte. Open for dinner and lunch. Reservations required for dinner. Casual/formal dress code.
La Marimba - An a la carte grill steakhouse, reservations are required. Gentlemen are requested to wear slacks or Bermuda shorts (no jeans). Hours are 6:30 to 6:30 to 10:30 pm.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Bike Tours, Olympic Games, Air Rifles, Archery, Volleyball, Dance Classes, Spanish Classes, Water Basketball, Waterpolo.
Nightly Activities & Entertainment:
Nightly Entertainment with Live Band (Horror Show, Mexican Show, Las Vegas Movie), and theme parties.
CHILDREN'S PROGRAMS

Applicable Ages: 4 to 12 years old
Program Fees: Complimentary

Children's Facilities
PlayGround
Teen Disco

Babysitting Fee: Fee Required
Advance Notice for Babysitting: 24 hrs

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
6181 Recommend
6181 past Apple Vacationers would recommend IBEROSTAR Tucan to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 5879 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Fantastic Hotel
nitsab, broadstairs
Thu Sep 22 13:42:07 EDT 2016
This is our fourth visit to this Hotel and it just gets better and better, Great rooms, brilliant restaurants, fantasic staff, great entertainment, you just can not fault this place. It has what you call a jungle in the grounds, you can walk through it all sorts of animal in it even monkeys lots of iguanas. we even had 5 monkeys on our balcony, you would be advised not to touch they do bite. Entertainment is brilliant fantastic team could not fault any of the staff. The room maids are brilliant, change your beds daily could not fault them. You want a great holiday for couples or families then try this one.,I e mailed the hotel when I got home with my comments, I had a reply next day thanking me for my e mail and would pass my comments to the staff. More>

great to be back
adamy12, london
Thu Sep 22 05:19:09 EDT 2016
this second trip was even better than the first time hotel staff were fantastic every member had a smile and could not do enough for you Beach was great always clean lots to do if you wanted to join in lots of sunshades even though people put towels on the beds then went away for a few hours we even saw a couple put down towels then went on a 1/2 day trip Food was quite good sometimes only warm but this seems to happen in all Caribbean hotels steak house was good as was Italian self service restaurant had plenty of choice and chefs made some great omelettes for breakfast only little moan and management must look at this was in all the catalouges on line and in hotel booklets if you go to any a la cartes you must wear trousers shirts and ladies dresses or slacks but a lot of people were allowed in in their shorts and swimwear a bit of a turn off f having a romantic meal had some great cocktails and ask for brand name drinks and you will get them Entertainment was good different show every night but only on a one week rota magic night was very good rooms were a bit dated but always very clean lots of animals roam the grounds which is good with monkey watching a laugh some lovely pink flamingos and peacocks with babies every where More>

Overall wonderful stay.
Ashley G,
Tue Sep 20 13:48:26 EDT 2016
My family of four stayed from 9/14-9/18, this hotel is beautiful. Right on the beach! We really loved this hotel, the atmosphere and service made us feel so welcome. Martini, I'm looking at you! If you see this martini, we WILL be back and hopefully you'll still have our daughters purple dress! Fernando with The Club presentation was outstanding, so friendly and understanding. I still wish we could have joined, those perks were amazing! PS: if you have the chance to the breakfast with The Club, do it. If you have the extra money, joining this program comes with MANY OUTSTANDING perks!! It's nothing like a normal timeshare presentation, trust me I know those. But Fernando, again, was so welcoming and understand and was sure to explain all of the perks and options to us, someday we'll join! This is just the beginning of our time at Iberostar Tucan. It's really a paradise of its own. We couldn't have asked for a better first vacation with our family. The food was delicious, except the steakhouse. We had two reservations to use on our four night stay, Mexican and steakhouse were our choices. The Mexican was fantastic. Outstanding. Not enough good words to describe the food and service. Then you have the steak house, we were SO excited about this, just to be left wanting room service when we left. Starting off, the wine list they give is not complimentary, and it is by the bottle and not glass. Some of you may know this is if you dine in fancy restaurants, but we do not. The settings were beautiful, the atmosphere was just as elegant. I ordered the pork chops, discussed this with the server..and I received ribs. You see, after we made the mistake of ordering a GLASS of wine we thought was included, just to find out it's by the bottle and $70 . I couldn't send back my food with an old already disgruntled server who didn't once bring us any type of drinks.... somehow the kids managed to survive waiting 25 minutes for our order to be taken, it was hard but we managed with the buffet being your appetizers. My fiancés rib eye was charred and no flavor, my corn was cold. I'm the first to know that sometimes people have off nights, but our friends went the next night and had the same experience. I was just so under impressed that is what kept from giving this hotel 5/5. That and our sons pants and underwear went missing? And my fiancé was taken from the balcony. But we chalk that up to being far to drunk on our last night. I don't know. I was just as confused as you reading this about the underwear thing Overall, the service makes you feel welcome everywhere you go. The food is delicious. Always able to get food. But next time I'm learning Spanish before we go! And tips go a looong away! More>

Awesome Vacation!
marie5972016, Chicago, Illinois
Mon Sep 19 17:58:31 EDT 2016
I was there last week with friends. We had such an wonderful time. This was my first time in cancun. All I can say is it was the "BOMB DIGGITY BOMB BOMB!" To the chefs, the cooks, the servers, bartenders, house keeping, maintenance and all the other staff who work so very hard at the resort, I give you huge Thank you and major Kudos for doing an excellent job. Made a few new friends: Oscar & Giuseppe & Natalia & Gerry & wonderful Edgar. My new friends I LOVE you all and miss you now I want to come back to Playa Del Carmen. Thank you so much for making my trip the best and most memorable trip ever. I can't wait to go back! More>

Loved it!
cowgirldld, Poughquag, New York
Sun Sep 18 10:41:18 EDT 2016
We had a beach front room with great views. Buffet, pool and beach all just steps away. The room was beautiful. Clean, large and very comfortable. The service and staff were amazing. Always so helpful and pleasant.My sister had to see the hotel doctor due to too much sun. The doctor was sent to our room and she too was wonderful. She needed to see the doctor again the morning we were leaving, and again the doctor was so kind and helpful. I really love that they have this service because obviously you never know what may happen. We combined this trip with a destination wedding to Isla Mujeres. So my only regret is that between the wedding and my sister getting sick (she had to spend the last 2 days in the room) we didn't have enough time to enjoy all they had to offer. I just really loved it - so much so that I have now booked another trip. But this time I am going to try the Iberostar Paraiso Beach hotel. Can't wait!!! More>



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