Punta Cana

IBEROSTAR Punta Cana


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IBEROSTAR's Premium Collection: The IBEROSTAR Punta Cana is a 4-story mid-rise hotel situated parallel to the IBEROSTAR Dominicana. Ideally situated on famed Bavaro Beach, IBEROSTAR Punta Cana offers a great selection of bars and restaurants plus all the facilities and services of the neighboring IBEROSTAR Dominicana. Almost mirror reflections of each other, IBEROSTAR Punta Cana and IBEROSTAR Dominicana join hands to create one astounding resort.

Each air-conditioned room features a balcony or patio. Features include 24-hour all-inclusive service, a beachfront gym, nightly shows, and a disco. Guests have access to themed events, shops, and more at the nearby Caribbean Street, as well as a casino in the lobby of the IBEROSTAR Dominicana.

Located along the stunning Bavaro Beach in the island's northeast coast of the Dominican Republic, this luxurious 427-room hotel is designed especially for vacations for couples and for families with children. Be pampered in the hotel's spa and relax in one of the seven treatment rooms. At dinner, enjoy an extensive buffet and a la carte restaurants featuring Oriental, Gourmet, Mexican, Steak, and international cuisine (dining restrictions apply).

IBEROSTAR Punta Cana has an extensive program of daytime entertainment and sports activities designed for the whole family. The on-site 18-hole P.B. Dye Golf Course provides a great game for any golf enthusiast. At night, guests can dance in the club, play in the casino, or enjoy one of the live shows organized by the wonderful team of hotel professionals.

Find out more about IBEROSTAR Hotels & Resorts.

Learn more about Punta Cana.
HOTEL LOCATION
With all three resorts situated side-by-side along an immense stretch of Bavaro Beach, the Iberostar properties practically form a town unto themselves. Located on the Southeast coast, the resorts are 22 km from the airport and 54 km from Higuey.
Address:
PLAYA BAVARO, HIGUEY


DR
Local Phone: 1-809-221-6500
Toll Free Phone: 888-923-2722
Fax: -809-468-5859
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking
Physician on Call
Casino Onsite
Pools
Number of Pools: 2
Outdoor Pools: 2     
There are two parallel free form lake-style swimming pools, creating a massive pool area rimmed with comfortable lounge chairs, shaded palapas and swaying palm trees. There is also a children's pool.
Golf: NEARBY
Located inside the hotel complex.
Holes: 18
Lessons Available
Tennis
Number of Courts: 2
Outdoor Courts: 2
Court Fee: Fee for night play.
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
Wind Surf: Complimentary
Other Sports Available
Other Sports: Kayaks, boogie boards, water polo
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Complimentary
Spa: Additional Charge
Steam Room: Complimentary
HOTEL DETAILS
The IBEROSTAR Punta Cana is a 4-story mid-rise hotel situated parallel to the Iberostar Domincana, together with which it forms half of the twin All-Inclusive Iberostar resort complex. Each air- conditioned room features a balcony or patio. Features include 24-hour All-Inclusive service, a state of the art beachfront gym, nightly shows, and a disco. Guests have access to themed events, shops and more at the nearby Caribbean Street, as well as a new casino in the lobby of the Dominicana. Beach: The resort is situated along an immense stretch of beautiful white sand beach, dotted with swaying tropical palms and shaded palapas. Enjoy warm turquoise waters and an exciting variety of watersport activities. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 347
Year Opened: 1997 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Guests are guaranteed the following minimum # of a la carte dinner by duration- 3-4 nights= 1 a la carte dinner, 5-7 nights= 3 a la carte dinners. Each room must have someone who is at least 21 yrsold. No Springbreakers allowed.
ROOM TYPES
JUNIOR SUITE
Spacious suite includes one king bed and a private balcony with lucious garden views. Additional features include complimentary access to the wet areas of the Spa, flowers and sparkling wine in-suite, bathrobe and slippers, turndown service, and more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Refrigerator
Coffee Maker
Hair Dryer
Iron
Television
Room Safe
Satellite
OCEAN VIEW STANDARD
Guestroom includes one king bed or two double beds, and a private balcony with beautiful ocean views. Room also features complimentary access to the Spa wet areas.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Refrigerator
Coffee Maker
Hair Dryer
Iron
Television
Room Safe
Satellite
STANDARD GARDEN VIEW
Guestroom includes one king bed or two double beds, and a private balcony with garden views. Room also features complimentary access to the Spa wet areas.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Refrigerator
Coffee Maker
Hair Dryer
Iron
Television
Room Safe
Satellite
DINING
IBEROSTAR Punta Cana features 1 meal plan options:
All Meals, Drinks & Tips-There is a coupon system in place for thea la carte restaurants.
There are 9 Restaurants at IBEROSTAR Punta Cana:
Maria Bonita - Serving Mexican cuisine. Reservations are required. Men are required to a dress shirt, long pants (no jeans) and shoes.
La Pagoda - Oriental a la carte restaurant. Reservations required. Men are required to wear long pants
La Cana - Serving continetal breakfast (10am-noon) and lunch (12:30pm-4pm). In the eveinig La Cana is a grill/steakhouse. Reservations are required. Men are required to wear a dress shirt, long pants (no jeans) and shoes.
La Yola - Ice cream stand (11am-5pm).
La Higuey Buffet Restaurant - Serving buffet breakfast, lunch and dinner. Men are required to wear a T-shirt with sleeves and Bermuda shorts.
La Sibilia - A la carte Gourmet restaurant. Reservations are required. Men are required to wear a dress shirt, long pants (no jeans) and shoes.
El Conuco Poolside Restaurant - Serving continetal breakfast (10am-noon) and lunch (noon-4pm).
La Marimba - Serving Italian cuisine a la carte. Reservations are required. Men are required to wear a dress shirt, long pants (no jeans) and shoes.
Star Rock Cafe - Serves snacks and a la carte dinner. Men are required to wear long pants.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Organized activities by Entertainment Team, Billiards, Table Tennis, Volley Ball, Gymnastics, Jazz, Archery.
Nightly Activities & Entertainment:
Professional Shows, Live Nightly Entertainment, DC-6 Disco, exciting casino action in the Dominicana Casino.
CHILDREN'S PROGRAMS
The Mini-Club (4-8 years), Maxi-Club (9-12 years) and Teeny Club offer all types of activities supervised by a professional staff. There is also a playground and mini- disco.
Applicable Ages: 4-12 years old
Program Fees: Complimentary

Children's Facilities
PlayGround
Teen Disco

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
4980 Recommend
4980 past Apple Vacationers would recommend IBEROSTAR Punta Cana to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 6935reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
SIXTH VISIT
JUDY L.
Nov 20 2017
t\This is our sixth visit to this facility and we would go nowhere else. We love it.
Customer Rating: 

Iberostar Punta Cana
KENNETH V.
Oct 19 2017
Really had a good time. We had stayed there before. Had an ocean view. Alittle deceiving. If u sat down on the balcony it was a ocean view. If u stood up, you had a top of a restaurant and trash container view. But all in all a beautiful resort
Customer Rating: 

Terrible room maintenance
ARTURAS D.
Aug 14 2017
Hi, Apple Vacation team, I complained three times about my room air condition. Was so noisy,that was NOT possible to sleep,hotel management did nothing (one time I spoke front desk,two times I spoke to hotel manager name Johnly with no result. Late last our stay in this hotel night front desk called as to offer another room. We refused to take it, because it was too late for us.Room maid service was terrible too.Three days was good, but after next day only haf (no beds), next day nothing at all??!!! Had to complain room service manager too. Definitely, I would NOT recommend this hotel to my friends and will post my review on trip adviser and hotels Website. It was not first trip to Punta Cana and my wife and me totally dissatisfied of our vacations. Sincerely, Arturas Dudonis.
Customer Rating: 

JOAN H.
Aug 05 2017
We actually asked to be moved.....the rating for the hotel wasn't the same as mexico Iberostar......no room service etc.....just overall lower quality than Mexico lower Iberostar resort. moved to Paradisus Palma real
Customer Rating: 

Great staff, food/drinks poor.
OLIVIA F.
Jun 13 2017
Overall pleased with our visit. I've stayed preciously at the Iberostar Bavaro but this was my first time at the Punta Cana/Dominicana. Room was clean, great location. A/C wasn't very cool and refrigerator did not work properly. Food at buffet restaurants was not very good quality and very few options. Drinks from the bars were not good at all. Poor quality and frozen drinks were not frozen. However the service was great and the staff is wonderful. We loved Maria at the pool and Anabel in the lobby bar! Vanessa in the Hispaniola restaurant was so pleasant at breakfast and always remembered us and greeted us with coffee and mimosas :) One of the main issues we had was being relentlessly pressured by the vendors and entertainment staff. This was my 3rd visit to Punta Cana and it has been the same each time. I understand it's their means of making money, however even when you politely tell them "no thank you" or "I didn't bring money with me" they would still continue to pressure you. Overall, our stay was great but the hotel could use some work on the food and drink quality. Great service by Apple Vacations and our Amstar excursions rep Romer :)
Customer Rating: 

Good for the 3 days
LINDA R.
May 17 2017
When you arrive they fall all over you, when you leave not so much help. No one could get our boarding passes printed. Friends had a better set up cheaper at another location
Customer Rating: 

BIG Disappointment
KIMBERLEE L.
May 16 2017
I planned this trip for my 77 year old mom - her first out of the country and all inclusive and was so disappointed! Check in was delayed (we were supposed to be able to check in at 3pm and couldn't until 3:45). There were ponds throughout the hotel (by the buffet, by the rooms) that were filled with stagnant green algae water! There was garbage (plastic bottles and wrappers) right outside our patio that were never picked up. The food was disgusting!!!! Our last night was at the seafood restaurant and and it was inedible - the table next to us also got up in disgust and left with their meals barely touched. The beach area was nice, but there was no drink service. I have been to many resorts in the Dominican, Jamaica and Mexico and this was by far the worst - there is no way this should be a 5 golden apple - I feel totally duped! Not sure I would trust Apple's rating system again.
Customer Rating: 

Great hotel, supper entertainment
melany v.
May 12 2017
Special thank you to the entertainment team that kept us entartained all the time, supper nice shows and very friendly. The service at the bar could improve a little, waitting to long for a drink. The food at the dinner buffet as well not so great. On the other hand the food at the restaurants was amazing! number 10! Great hotle to go on vacation and will sure go back in the future
Customer Rating: 

Excellent entertainment at this hotel
CHARLENE V.
May 11 2017
The hole staff and specially the entertainment team were amazing always working to make us happy in the vacation. The food was ok, could use a little improvement in the dinner buffe. Overall we enjoyed every minute in this vacation
Customer Rating: 

Trip review
ALAN U.
Apr 25 2017
Myself, wife and grand-daughter(20) enjoyed the hotel and grounds. The extra trips were handled by an apple representatitive in the lobby . I didn't get the young woman's name but she was very helpful, even though she was swamped with airplane problems from other tourists. I think she and all your staff should be commended
Customer Rating: 

GREAT VACATION - you could have a better APPLE vacation like the one my wife and I had. The hotel and their people running the hotel where great the food and service where all good too.
GILBERTO C.
Apr 22 2017
Our apple vacation was great. The price, the hotel, the people, the beach and the cleanliness of the place where all outstanding. I would strongly recommend this hotel and its people. I have never seen cleaner restrooms in my life. I told the maids that if they continue to clean the floors that they will take the color off the tile. All the people where friendly and helpful. We did have a problem the first night with the hot water not being hot enough, but they took care of that issue right away and call us several time to make sure everything was alright. Plenty of food and drinks and no reason to complaint. Thank you Apple Vacations for a very outstanding vacation. I rate this hotel and the people and the service a big 10. Good luck all and thank you.
Customer Rating: 

TripAdvisor Traveller Reviews
Above average
sanyi_69, Chicago, Illinois
Tue Jan 16 09:19:32 EST 2018
Stayed 6 days at the resort, from 1-6-18 to 1-12-18.Arrived after sunset and we had a very good first impression. Christmas decorations were still up and everywhere looked nice. The room was clean, safe for valuables and an iron in the closet and there was a free minibar with water, refreshments and beer which were replenished every day. Also, there is a coffee maker and coffee or tea to make in the room. Air conditioning worked great, (only 3 settings), we had a balcony with view to the stores on the side of the resort. Bathroom was well stacked with body wash, shampoos and conditioners and a hair dryer. At the pool we have to go before 10 AM to find beach chairs, on the beach area I can't even imagine the time you have to go to find one, always taken. Maybe in the afternoon, after 4 PM...Nice beach, you could walk both ways, activities offered for charge. Two restaurants located near the pool and beach satisfy your hunger and thirst. Near the pool, every day there were some free activities and shows. Staff is friendly, try to help although not everybody speaks English. We booked with Chocolate and tried out two restaurants, the Japanese and the La Merida(sea food), we liked them both. Went on two excursions we booked with Huan, one to Santo Domingo and one to the El Limon waterfall, both whole day trips. The waterfall one is very interesting, we travelled by bus, speed boat, horseback and walk down and up on a lots of steps to the waterfall. The city tour is also nice, but far from the resort and you sit a lot. I recommend them both, specially if you have a teenager with you like we had, and try to negotiate the price for the trips, it helps even more if you pay with cash. The buffet offers a variety of food, not quite similar every day, you just have to pick whatever you feel like. For beer and wine we had to ask the waiters, only one kind of beer - Presidente and one choice of wine, white, rose or red. Nightly shows were ok, involved singing, dancing and sometime people from audience. The shops on property have pretty much everything you need extra and souvenirs. Overall it was a nice vacation,.. not that extraordinary that I would return over and over again.

Nice, friendly hotel with excellent food and staff
Gill113, London, United Kingdom
Sun Jan 14 11:31:08 EST 2018
We've just spend 2 weeks at this hotel. We were greeted by Walter concierge who looked after us all holiday, he is friendly, helpful and has loads of local knowledge. Ask for him n he will make sure u have a good time. All the food is good, loads of choice and special diets catered for. The steak restaurant is a must, beautiful big juicy steaks, the staff are happy n helpful. We did not see many English maybe to early in the year. The large beach area has the lovely white clean sand and you can walk for miles. The singers on a evening were a let down but the entertainment guys make up for that. Family and disabled friendly.

Iberostar Punta Cana
mhowe70, Biddeford, Maine
Sun Jan 14 02:55:58 EST 2018
My family and I stayed at this resort 1/6/2018-1/13/2018. My kids are 20 and 25. Both brought their significant others. There were a total of 6 of us and I had booked three rooms. We arrived at the resort at approximately 2:30 and where checked in my 2:45. We were told by the front desk to go directly to the buffet as it closed at 3. We arrived at the buffet and told the woman who was seating people that we needed a table for 6 and her response was an eye roll and obvious dissatisfaction that we arrived so closely to the closing. We walked away with a poor first impression. I approached someone else working there who gave us a table. This is the third resort we have stayed at in Punta Cana and this is the first one we have felt we will not return to. Food: you can only get 3 reservations when staying a week. Which means you are at the buffet for all other meals and the food at the buffets is the same. They throw in a few extra dishes here and there but you pretty much end up eating the same thing all the time. The food itself was okay. 3 people in my party did not feel well most of the week after eating. Rooms: No problems with the rooms. They were clean upon arrival. My daughter’s room did not get cleaned one day for some reason so she did have to chase down the chambermaid for towels. Beach: The beach is nice. Get a chair early or you don’t get one. Nightly shows: Several of the shows involve volunteers from the audience. By the middle of the week I couldn’t get my adult kids to stay. One of the shows involved a cast member pretending to shoot himself in the head. There are families with young children there and it just seemed inappropriate for families with young children. The “Rock” show wasn’t bad. The band was the best part of it. The dancers were also good. Unfortunately the 2 female singers they have are not great and the songs they sang were horrible. I give this place a 3 because overall the majority of employees we came into contact with were good. The resort is clean. It’s just not a place I will return to because I didn’t feel the food variety was great and the fact that you were restricted to 3 dinner reservations. Also the struggle with beach chairs. It’s a small resort.

Woorst first impression (still here for 6 days unfortunately)
john j,
Sat Jan 13 02:03:47 EST 2018
I’m gonna start by saying that upon check in we were greeted by a super friendly concierge and front desk service. But then everything went downwards. Wifi wasn’t working (nobody came even after multiple calls to the front desk), the sheets were dirty(no one cared)and more.... I asked for bottled water.. no one came. Anyways i payed close to 1600$ cad and I’m still here for 6 days... VERY DISAPPOINTING oh and by the way wifi is still not working... our vacation is just ruined because of bad service.

Delightfull
Mary R, Rhinelander
Fri Jan 12 07:27:06 EST 2018
Recently my family spent an enjoyable holiday at Ibersotar Punta Cana in the Dominican Republic. We have stayed at this resort six times for vacations lasting up to a month, and are always impressed with how well maintained it is. Further, we frequently notice something at the facility which has been remodeled or refreshed since our last visit. My husband planned and organized a celebration of a milestone birthday for me there and gifted the trip to our children and grandchildren during the Christmas holiday. Our party of adults and children consisted of seventeen people. We are particularly fond of this resort because it is very family friendly. From the time of our arrival when we were greeted and assisted by the lovely Tania in Reception, until our departure, our stay was absolutely delightful. My husband worked with staff prior to our arrival to make room accommodations for our party which placed us in close proximately to one another as well as to plan a birthday celebration for me in one of the buffets. Staff and administrative personnel work exceptionally hard to meet the needs and requests of their all their guests. I would recommend this resort as a trip destination for any that are in search of a relaxed, memorable Dominican holiday.



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