Cancun

IBEROSTAR Paraiso Maya


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All Inclusive    

IBEROSTAR's Premium Gold Collection: Located between Cancun and Playa del Carmen on an incredible beach on Riviera Maya, the 24-hour all-inclusive IBEROSTAR Paraiso Maya has everything you need - an incredible beach, amazing pool area, and the best sports, gastronomy, and entertainment. IBEROSTAR Paraíso Maya is designed to fulfill your every expectation, from spacious suites to attentive concierge service, fine dining and every imaginable activity.

Traditional Mayan decor brings great beauty to this hotel that features unique and awe-inspiring Mayan art and ruins. Each piece of furniture at the IBEROSTAR Paraiso Maya hotel is a work of art made of wood, brass, bronze, and limestone. From the giant harp with seashells in its strings to the huge brass vases and a lobby bar which is a replica of the pyramid of Chichen Itza, this luxurious resort can be considered a masterpiece worthy of the best museum. In the hotel's lobby bar, guests will find authentic Mayan ruins and a massive serpent chandelier.

The imaginatively-designed pool area offers a separate child's pool and extensive sunbathing area. Plus, this incredible resort boasts a lazy river and the only wave pool in Riviera Maya. Enjoy great golf in an incredible setting at the 18-hole, par 72 IBEROSTAR Playa Paraiso Golf Course.

The IBEROSTAR Paraíso Maya hotel is designed to entertain the whole family. Adults can enjoy a cocktail at one of the hotel bars and clubs, while teens have fun with nightly live entertainment. And for children, Lucy's Club is a place where the fun is guaranteed.

This 24-hour all-inclusive hotel offers exquisite delicacies in its five a la carte restaurants (dining restrictions apply), huge international buffet, grill snack bar and ice cream parlor. Lift your spirits even further in IBEROSTAR Paraíso Maya's seven bars and lounges.

Exceptional Values!
Honeymooners:
Bottle of champagne, fruit platter, and IBEROSTAR gift.
Family: First child 12 & under Stays, Plays & Eats Free (valid 5/01-10/31/16).
Extra Value: Free WiFi throughout the resort. One code per person, per stay (child not included). Limited to one device only. Additional codes available at a charge.

Find out more about IBEROSTAR Hotels & Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
The complex is perfectly integrated into the tropical landscape.
Address:
PLAYA PARAISO, PLAYA DEL CARMEN
QR

MX
Local Phone: 984-877-2800
Toll Free Phone: 01-800-00-75-292
Fax: 011-52-984-87-72-849
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Shopping Mall Nearby
Pools
Number of Pools: 8
Outdoor Pools: 8     
Swim-up Bar
Aside from several other pools, this hotel has the only wave pool in Riviera Maya plus a lazy river.
Golf: ONSITE
For travel thru 12/23/14 - play world class golf starting at 49 per person twilight times. Prime Time play is 79 per person. Rates include shared cart, green fees, taxes and food and beverage.
PD Dye course design. Par 72.
Holes: 18
Lessons Available
Tennis
Number of Courts: 3
Outdoor Courts: 3
Lighted Courts: 3
Court Fee: Complimentary
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary
Wind Surf: Complimentary
Other Sports Available
Other Sports: PADI - SSI diving school (additional charge)
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Luxury all-inclusive resort designed to represent the Mayan culture. The complex has 5 speciality restaurants, a pool bar and 4 more bars. Night club, discotheque. Aside from several other pools, this hotel has the only wave pool in Riviera Maya plus a lazy river. Beach: Located on a beautiful strech of white sandy beach in Playa Paraiso, between Cancun and Playa del Carmen. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Year Opened: 2004 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No Spring Breakers. Long pants for men in ala carte restaurants. Children under 12 not allowed in Gourmet Restaurants.
ROOM TYPES
JUNIOR SUITE POOL VIEW
Located near the beach and pool, this guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a private balcony with pool views. Room also features 24-hour room service, complimentary access to Spa Sensation wet areas, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Kitchen
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
SUPERIOR JUNIOR SUITE
Spacious junior suite includes one king bed or two double beds, a fully-equipped bathroom, a living area with a sofa bed, and a private balcony with garden views. Room also features 24-hour room service, a minibar, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Kitchen
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
JUNIOR SUITE
Guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a private balcony with garden or pool views. Room also features a minibar, 24-hour room service, complimentary access to Spa Sensation wet area, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Kitchen
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
SUPERIOR JUNIOR SUITE FAMILY
Connecting rooms, one with two double beds and the other with a king. Spacious room also features a sofa bed, a private balcony with garden views, convenient location to the splash park, 24-hour room service, priority reservations for dinner, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Kitchen
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
JUNIOR SUITE FAMILY
Connecting rooms, one with two double beds and one with a king size bed. Room also features a fully-equipped bathroom, a private balcony with garden views, a minibar, 24-hour room service with children's menu, family amenities, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Kitchen
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
DINING
IBEROSTAR Paraiso Maya features 1 meal plan options:
All Meals, Drinks & Tips-Restrictions on the number of a la carte restaurants.
There are 7 Restaurants at IBEROSTAR Paraiso Maya:
L'Etoile y Museo - Gourmet French cuisine served a la carte. Open for dinner only. Reservations required. Formal/elegant dress code.
International Buffet - The main restaurant serves breakfast and lunch only.
La Marina - Outstanding fish and seafood served a la carte for dinner. Reservations required for dinner. Casual/formal dress code. Restaurant is also open for breakfast buffet.
El Tapatio - Gourmet Mexican cuisine served a la carte. Reservations required for dinner. Casual/formal dress code. Buffet breakfast and lunch also served.
El Rancho - Steaks, chops, and superb cuts grilled to perfection and served a la carte. Open for dinner only. Reservations are required. Casual/formal dress code.
La Geisha - Japanese cuisine served a la carte at five sizzling teppanyaki grills. Open for dinner only. Reservations required. Casual/formal dress code.
Grill and Snack Bar - A casual poolside restaurant serving lunch, snacks and grilled items any time of the day.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Aerobics, exercises, table tennis, volleyball, water polo,catamaran-sailing, windsurfing, Spanish and dance lessons, etc.
Nightly Activities & Entertainment:
Night club, discotheque and weekley theme nights, shows, dance performances and live music.
CHILDREN'S PROGRAMS
Lucy's Kids Club ages 4 to 12 years old, activities include painting, sand castle, movies, games and more.
Applicable Ages: 4 - 12 years old

Children's Facilities
Game Room
Children's Pool
Babysitting Fee: Fee Required

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
3779 Recommend
3779 past Apple Vacationers would recommend IBEROSTAR Paraiso Maya to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 4552reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Great resort
Alysandra L, Milwaukee, Wisconsin
Thu Jan 19 18:34:20 EST 2017
We have been to this resort every year in January for more than a decade and we are always impressed with the upgrades and consistent service. Three years ago they opened a fitness center and I loved the Zumba classes by Louis but this year my husband talked me into doing Boot Camp with him and again Louis was fantastic. Every day the exercises were different and he had always set up the circuit. I also enjoyed warming up outside. The food continues to be outstanding as are the shows and kids club. About 3 years ago Mr. Bola took over the kids club and it has gotten better and better under his leadership. My eight-year-old loves doing the shows (that also get better each year) and one of the instructors, Fox, taught my 10-year-old the basics of how to play the guitar. Even the woman who turned down our beds at night, Sandra, was a warm person who left us lovely notes along with sculptures made out of towels and chocolates on the pillows. We look forward to returning next year.

Relaxed and efficient
360paintingguy, Bentonville, Arkansas
Thu Jan 19 16:42:17 EST 2017
The staff had it all under control and had our glass refilled almost before we asked. the rooms were clean and well appointed. The food was very good. I especially enjoyed sitting on the beach under a grass umbrella watching the waves roll in

Fantastic Resort
Brocki, Ayr, United Kingdom
Wed Jan 18 12:52:13 EST 2017
We were a family group (all adults) and found this a terrific resort. Given time of year it was not as busy as you would get at the height of summer and fewer children. Had seen previous reviews about the size of the place but it never took us more than 5mns to walk anywhere around the main resort. Food and drink was good and rooms comfortable. Eldest son was served his morning Bloody Mary without asking every morning. He was impressed. Staff at lobby bar were terrific.

A Great Time in Mexico
Patod49,
Tue Jan 17 12:24:14 EST 2017
We had a vacation at our first all - inclusive resort and this was the first time in Mexico. The Iberostar Maya was a very welcoming resort, with very friendly staff. We did have a mishap where my son cut his foot on a rock in the ocean and needed stitches (our first day). The concierges near our room were amazing with helping us with whatever we needed and even sent a nice fruit plate to the room and checked on his well being periodically. The resort is absolutely beautiful and very clean. Staying at the Maya we has access to the other hotels below us, so we had more pools, more restaurants and more activities we could access. You can tell they aim to please as the staff everywhere was very nice and always had a smile! The maid service was awesome with little notes and towel animal creations each morning and night. The pools are very nice and there are plenty of them. The swim up bar in Maya was our favorite! The only drawback (no fault of the resort) was the beach was at red flag the whole week, so we couldn't do any of the included water activities at the beach. I would highly recommend this place for a great way to spend your time in Mexico!

Great All-Inclusive for the family! (w/ honorable mentions for their service)
Davaughnu B,
Mon Jan 16 11:54:44 EST 2017
We had a wonderful experience at Iberostar Paraiso Maya. It really is great for kids of all ages. Ton of activities (pool or beach, land, night time), great excursion options, ice cream shop, kid and adults club, night time shows for the family, multiple restaurants, gym with classes, beach yoga, the list goes on. Rooms were very nice, clean and spacious, service was awesome! Although we enjoyed going into the waves at the beach there was one area that had a lot of rocks, which I think should be marked off by the resort so you know where to avoid them in the water. Otherwise the beach experience was great too. The best part is really hard to say since we had fun overall. The pools were really fun with the different activities and competition. The workout facility had a variety cool classes to try with trained instructors. Tennis, Golf, and Basketball. Our night at the Japanese restaurant was one of our favorite dinners. Throughout the vacation we had a lot of great food and met some great people that we still keep in touch with today. We would definitely go back to that lberostar property, but would also like to try others. P.S. Honorable mentions for there excellent five star service while we were at Iberostar Paraiso Maya: - Johnny - bartender - Adrian - breakfast waiter - Anarosa - 2nd night time cleaning building 64 - Ricardo - gym instructor - Edmund - excursion guide and instructor (snorkeling excursion in caves, zip line, 20 ft jump in clear water, lagoon, snorkeling for fish, etc.) Hope you are all doing well. Sorry I posted this so late.



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