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IBEROSTAR Paraiso Maya


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All Inclusive    

IBEROSTAR's Premium Gold Collection: Located between Cancun and Playa del Carmen on an incredible beach on Riviera Maya, the 24-hour all-inclusive IBEROSTAR Paraiso Maya has everything you need - an incredible beach, amazing pool area, and the best sports, gastronomy, and entertainment. IBEROSTAR Paraíso Maya is designed to fulfill your every expectation, from spacious suites to attentive concierge service, fine dining and every imaginable activity.

Traditional Mayan decor brings great beauty to this hotel that features unique and awe-inspiring Mayan art and ruins. Each piece of furniture at the IBEROSTAR Paraiso Maya hotel is a work of art made of wood, brass, bronze, and limestone. From the giant harp with seashells in its strings to the huge brass vases and a lobby bar which is a replica of the pyramid of Chichen Itza, this luxurious resort can be considered a masterpiece worthy of the best museum. In the hotel's lobby bar, guests will find authentic Mayan ruins and a massive serpent chandelier.

The imaginatively-designed pool area offers a separate child's pool and extensive sunbathing area. Plus, this incredible resort boasts a lazy river and the only wave pool in Riviera Maya. Enjoy great golf in an incredible setting at the 18-hole, par 72 IBEROSTAR Playa Paraiso Golf Course.

The IBEROSTAR Paraíso Maya hotel is designed to entertain the whole family. Adults can enjoy a cocktail at one of the hotel bars and clubs, while teens have fun with nightly live entertainment. And for children, Lucy's Club is a place where the fun is guaranteed.

This 24-hour all-inclusive hotel offers exquisite delicacies in its five a la carte restaurants (dining restrictions apply), huge international buffet, grill snack bar and ice cream parlor. Lift your spirits even further in IBEROSTAR Paraíso Maya's seven bars and lounges.

Exceptional Values!
Honeymooners:
Bottle of champagne, fruit platter, and IBEROSTAR gift.
Family: First child 12 & under Stays, Plays & Eats Free (valid 5/01-10/31/16).
Extra Value: Free WiFi throughout the resort. One code per person, per stay (child not included). Limited to one device only. Additional codes available at a charge.

Find out more about IBEROSTAR Hotels & Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
The complex is perfectly integrated into the tropical landscape.
Address:
PLAYA PARAISO, PLAYA DEL CARMEN
QR

MX
Local Phone: 984-877-2800
Toll Free Phone: 01-800-00-75-292
Fax: 011-52-984-87-72-849
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Shopping Mall Nearby
Pools
Number of Pools: 8
Outdoor Pools: 8     
Swim-up Bar
Aside from several other pools, this hotel has the only wave pool in Riviera Maya plus a lazy river.
Golf: ONSITE
For travel thru 12/23/14 - play world class golf starting at 49 per person twilight times. Prime Time play is 79 per person. Rates include shared cart, green fees, taxes and food and beverage.
PD Dye course design. Par 72.
Holes: 18
Lessons Available
Tennis
Number of Courts: 3
Outdoor Courts: 3
Lighted Courts: 3
Court Fee: Complimentary
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary
Wind Surf: Complimentary
Other Sports Available
Other Sports: PADI - SSI diving school (additional charge)
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
Luxury all-inclusive resort designed to represent the Mayan culture. The complex has 5 speciality restaurants, a pool bar and 4 more bars. Night club, discotheque. Aside from several other pools, this hotel has the only wave pool in Riviera Maya plus a lazy river. Beach: Located on a beautiful strech of white sandy beach in Playa Paraiso, between Cancun and Playa del Carmen. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Year Opened: 2004 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
No Spring Breakers. Long pants for men in ala carte restaurants. Children under 12 not allowed in Gourmet Restaurants.
ROOM TYPES
JUNIOR SUITE
Guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a private balcony with garden or pool views. Room also features a minibar, 24-hour room service, complimentary access to Spa Sensation wet area, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Kitchen
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
SUPERIOR JUNIOR SUITE FAMILY
Connecting rooms, one with two double beds and the other with a king. Spacious room also features a sofa bed, a private balcony with garden views, convenient location to the splash park, 24-hour room service, priority reservations for dinner, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Kitchen
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
JUNIOR SUITE FAMILY
Connecting rooms, one with two double beds and one with a king size bed. Room also features a fully-equipped bathroom, a private balcony with garden views, a minibar, 24-hour room service with children's menu, family amenities, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Kitchen
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
JUNIOR SUITE POOL VIEW
Located near the beach and pool, this guestroom includes one king bed or two double beds, a fully-equipped bathroom, and a private balcony with pool views. Room also features 24-hour room service, complimentary access to Spa Sensation wet areas, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Kitchen
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
SUPERIOR JUNIOR SUITE
Spacious junior suite includes one king bed or two double beds, a fully-equipped bathroom, a living area with a sofa bed, and a private balcony with garden views. Room also features 24-hour room service, a minibar, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Kitchen
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
DINING
IBEROSTAR Paraiso Maya features 1 meal plan options:
All Meals, Drinks & Tips-Restrictions on the number of a la carte restaurants.
There are 7 Restaurants at IBEROSTAR Paraiso Maya:
El Rancho - Steaks, chops, and superb cuts grilled to perfection and served a la carte. Open for dinner only. Reservations are required. Casual/formal dress code.
La Geisha - Japanese cuisine served a la carte at five sizzling teppanyaki grills. Open for dinner only. Reservations required. Casual/formal dress code.
Grill and Snack Bar - A casual poolside restaurant serving lunch, snacks and grilled items any time of the day.
L'Etoile y Museo - Gourmet French cuisine served a la carte. Open for dinner only. Reservations required. Formal/elegant dress code.
International Buffet - The main restaurant serves breakfast and lunch only.
La Marina - Outstanding fish and seafood served a la carte for dinner. Reservations required for dinner. Casual/formal dress code. Restaurant is also open for breakfast buffet.
El Tapatio - Gourmet Mexican cuisine served a la carte. Reservations required for dinner. Casual/formal dress code. Buffet breakfast and lunch also served.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Aerobics, exercises, table tennis, volleyball, water polo,catamaran-sailing, windsurfing, Spanish and dance lessons, etc.
Nightly Activities & Entertainment:
Night club, discotheque and weekley theme nights, shows, dance performances and live music.
CHILDREN'S PROGRAMS
Lucy's Kids Club ages 4 to 12 years old, activities include painting, sand castle, movies, games and more.
Applicable Ages: 4 - 12 years old

Children's Facilities
Game Room
Children's Pool

Babysitting Fee: Fee Required

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
3779 Recommend
3779 past Apple Vacationers would recommend IBEROSTAR Paraiso Maya to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 4281 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Great Place Great Kids Club
Steven H, Irvine, California
Thu Aug 25 09:22:48 EDT 2016
We stayed at the IBEROSTAR Paraiso Maya this year and our child really enjoyed the Kids Club. She went there first thing in the morning and stayed there till the end of the day. The staff was very friendly, helpful and really cared about the kids. The staff keeps them busy with games and other activities. Our child got to meet new friends. The kids got to participate in shows. It was great ! The Hotel is good quality, beautiful with great food. The staff are friendly and helpful. More>

Our Wedding!!!
Cynthia S,
Thu Aug 25 09:05:19 EDT 2016
We recently had our wedding on 8/18, our kids,family and friends had a blast. Everything came out perfect! If getting married or just visiting I strongly recommend this resort! My wedding coordinator Pamela was great and so her team. Our cleaning lady Nereida was simply amazing! Great staff! My husband and I are so happy we chose them. One thing that I just have to say is that my daughter couldn't find her flower girl basket, it went missing right after our beach ceremony which it has a special meaning to us, if someone that was on Maya beach on 8/18 has seen it or has it, please let us know. Thank you! More>

WOW Amazing resort
nervousNewYork, new york
Thu Aug 25 08:24:27 EDT 2016
I have stayed in about 20 different all inclusive hotels throughout the years and 8 of them in Mexico and this is by far one of the best. I went with my wife and 2 kids ages 16 and 19. The rooms were very large and very clean. The maids came in 2 to 3 times a day. The resort itself is enormous and so well kept. During the day there was always something to do either pool volleyball or beach volleyball, there was water polo, kayaking, sailboats and other games and activities. The food for breakfast and lunch was the same as most resorts but dinner was excellent. Plenty of great steaks at the steak house, awesome seafood and lobsters at the seafood restaurant and we all loved the hibachi grill. The service was on point not one request was denied. The people there make you really feel special. The only 2 thing I think they can improve on is at the buffet trying to keep the food hot and were they have the nightly shows add some fans to get the air to circulate very hot. All very minor. My family and I had a great time and can’t wait to either go back or try another iberostar resort. More>

Vacation
yrobine, Waretown, New Jersey
Thu Aug 25 03:53:03 EDT 2016
Fantastic vacation last Year August into September . Weather was hot humid and sunny. No rain at all, luckily the room air worked very well . Our suite was large and very comfortable. King size bed was nice extra. Bathroom had a whirlpool tub as well as a large shower stall. All dining options where good, did not have a bad meal all week long. Just couple of thoughts , no beer selection in Mexico NO CORONA!!!. Some off the lounges /bars and common areas could have been cooler. Main lounge inside Mayan pyramid was great, all staff very attentive. More>

Great vacation
Sal P,
Wed Aug 24 14:44:51 EDT 2016
Recently returned after a week stay at the Maya. I have a family of 5 ages kids ages 20,16 and 12. Each had a great time. Stayed at block 61 near pool. Recommend 2nd or 3rd floor so not to worry about the bugs. Have to get down early to get chairs but no big deal. Pool was clean with many activities for all ages. A small wave pool for the young ones and a nice lazy river for us lazy vacationing adults. Beach was really nice. No problems with seaweed. Can snorkel right on the beach. Use some bread and you will be surrounded with fish. Kiaks and small catamarans are available at no extra charge. Waverunners and banana boats available for rent at a reasonable price. Food was great. Recommend steakhouse and the Japanese. Buffet was good as well. Lots to choose from for breakfast, lunch or dinner. Made reservations but didn't seem to be a problem if we didn't. Staff was really great. Felipe thanks for making my wife's birthday at the steakhouse very special. The playmakers were really friendly and fun. Josh your the man. My kids thought you were great. My room was great. Big bathroom with jacuzzi. Very comfortable beds. Cleaning crew just great 2. Amazing what they can create with a towel. Including a birthday cake for my wife. Plus frig stocked with water and beer everyday. No extra charges. Bottom line.... You have to be crazy to not like this place. Absolutely worth the money. You will not be disappointed. Hope this review will help with your decision.. More>



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