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IBEROSTAR Paraiso Maya

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All Inclusive    

Value Plus!
Honeymooners: Bottle of sparkling wine, fruit platter, and IBEROSTAR gift.

IBEROSTAR's Premium Gold Collection. Located between Cancun and Playa del Carmen on an incredible beach on Riviera Maya, the 24-hour all-inclusive IBEROSTAR Paraiso Maya has it all- an incredible beach, amazing pool area, and the best sports, gastronomy, and entertainment. IBEROSTAR Paraíso Maya is designed to fulfill your every expectation, from spacious suites to attentive concierge service, fine dining and every imaginable activity.

Traditional Mayan decor brings great beauty to this hotel that features unique and awe-inspiring Mayan art and ruins. Each piece of furniture at the IBEROSTAR Paraiso Maya hotel is a work of art made of wood, brass, bronze, and limestone. From the giant harp with seashells in its strings to the huge brass vases and a lobby bar which is a replica of the pyramid of Chichen Itza, this luxurious resort can be considered a masterpiece worthy of the best museum. In the hotel's lobby bar, guests will find authentic Mayan ruins and a massive serpent chandelier.

The imaginatively-designed pool area offers a separate children's pool and extensive sunbathing area. Plus, this incredible resort boasts a lazy river and the only wave pool in Riviera Maya. Enjoy great golf in an incredible setting at the 18-hole, par 72 IBEROSTAR Playa Paraiso Golf Course.

The IBEROSTAR Paraíso Maya hotel is designed to entertain the whole family. Adults can enjoy a cocktail at one of the hotel bars and clubs, while teens have fun with nightly live entertainment. And for children, Lucy's Club is a place where the fun is guaranteed.

This 24-hour all-inclusive hotel offers exquisite delicacies in its five à la carte restaurants (dining restrictions apply), huge international buffet, grill snack bar and ice cream parlor. Lift your spirits even further in IBEROSTAR Paraíso Maya's seven bars and lounges.

Find out more about IBEROSTAR Hotels & Resorts.

Learn more about Riviera Maya.
The complex is perfectly integrated into the tropical landscape.

Local Phone: 984-877-2800
Toll Free Phone: 01-800-00-75-292
Fax: 011-52-984-87-72-849
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Physician on Call
Shopping Mall Nearby
Number of Pools: 8
Outdoor Pools: 8     
Swim-up Bar
Aside from several other pools, this hotel has the only wave pool in Riviera Maya plus a lazy river.
For travel thru 12/23/14 - play world class golf starting at 49 per person twilight times. Prime Time play is 79 per person. Rates include shared cart, green fees, taxes and food and beverage.
PD Dye course design. Par 72.
Holes: 18
Lessons Available
Number of Courts: 3
Outdoor Courts: 3
Lighted Courts: 3
Court Fee: Complimentary
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Complimentary
Wind Surf: Complimentary
Other Sports Available
Other Sports: PADI - SSI diving school (additional charge)
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
Luxury all-inclusive resort designed to represent the Mayan culture. The complex has 5 speciality restaurants, a pool bar and 4 more bars. Night club, discotheque. Aside from several other pools, this hotel has the only wave pool in Riviera Maya plus a lazy river. Beach: Located on a beautiful strech of white sandy beach in ?Playa Paraíso?, between Cancún and Playa del Carmen. Check-in: 3:OO PM
Check-out: 12 NOON
Year Opened: 2004 Credit Cards: Visa, Master Card, American Express
No Spring Breakers Long pants for men in ala carte restaurants. Children under 12 not allowed in Gourmet Restaurants. Fee per day for wireless internet (WiFi).
1 king or 2 dbles, balcony or terrace, in room safe, mini bar, coffeemaker, iron, alarm clock, bath with tub, hairdryer, concierge, cable TV, DVD player, sitting area with sofa and chairs.
Other Amenities -
Air Conditioning
Other Amenities -
2 adjoining Junior Suite rooms with king or 2 doubles, Located in 3-story buildings (#62-66) surrounding a central patio, Balcony ot terrace, Sitting area, Bathrooms with tub, Mini-bar, WiFi in lobby ($), Cable TV with DVD player.
Other Amenities -
Air Conditioning
Coffee Maker
Hair Dryer
Room Safe
1 king or 2 dbles, balcony or terrace, in room safe, mini bar, coffeemaker, iron, alarm clock, bath with tub, hairdryer, concierge, cable TV, DVD player, sitting area with sofa an chairs, more spacious suite in size with upgraded rm features.
Other Amenities -
Air Conditioning
IBEROSTAR Paraiso Maya features 1 meal plan options:
All Meals, Drinks & Tips-Restrictions on the number of a la carte restaurants.
There are 7 Restaurants at IBEROSTAR Paraiso Maya:
Seafood - Reservations are required.
Mexican - Reservations are required.
Steak House - Reservations are required.
Japanese - A la carrte restaurants serving Japanese cuisine. Reservations are required.
Grill and Snack Bar - A casual poolside restaurant serving lunch, snacks and grilled items any time of the day.
Gourmet - A la carte dining, offering French specialties for dinner only. Reservations and dress code required. Adults only, must be at least 12 years of age.
International Buffet - The main restaurant serves breakfast and lunch only.
Daily Activities & Entertainment:
Aerobics, exercises, table tennis, volleyball, water polo,catamaran-sailing, windsurfing, Spanish and dance lessons, etc.
Nightly Activities & Entertainment:
Night club, discotheque and weekley theme nights, shows, dance performances and live music.
Lucy's Kids Club ages 4 to 12 years old, activities include painting, sand castle, movies, games and more.
Applicable Ages: 4 - 12 years old.

Children's Facilities
Game Room
Children's Pool

Babysitting Fee: Fee Required

Babysitting Service: Approx. $15 per hour (1-2 children)/$20 per hour (3 children). Client must pay directly to the babysitter (cash only).

Apple Vacations Traveller Reviews
Hard to navigate
Apr 17 2014
The hotel was very clean and the staff was excellent. The layout of the resort was very hard to navigate in the daylight and almost impossible at night. We decided to order room service on 2 occasions. The first was good (steak), the second was not good (margarita pizza). Other than that, the staf .. More>
Customer Rating: 

Dissapointing Room
Apr 13 2014
Overall we enjoyed our trip. The staff was friendly and generally helpful. The one downfall was our room. We had the following issues that in some cases took multiple phone calls to address: siding door would not lock, table lamp broken, tv remote did not work, cable did not work, closet door ca .. More>
Customer Rating: 

Are You Kidding Me?
Apr 08 2014
We took our son and daughter-in-law along with their 2 young daughters to Iberostar Paraiso Maya during spring break week. Each morning, we wanted an early breakfast at the buffet restaurant next to the main pool. They had indoor and outdoor seating and we preferred to eat outdoors on the front p .. More>
Customer Rating: 

Was below our modest expectations
Apr 07 2014
We knew we weren't going to the Ritz Carlton and that most all-inclusive resorts have mediocre food. We read the reviews before we booked. Yet somehow, after $10,000 for a family of four for a week at this mega-resort, no of us would go back. It was OK in most respects, not bad (except maybe the fo .. More>
Customer Rating: 

Iberostar Paraiso Maya - mixed blessings....
Apr 01 2014
Hotel facilities were excellent. Buffets were excellent. Service sucked. Some staff were oblivious to what we needed, some restaurant hostesses were rude, many barely spoke english, and check in took 2 hours when we arrived despite very small line in front of us. .. More>
Customer Rating: 

Hotel was great Apple perks not
Mar 15 2014
We were very pleased withe the hotel. We did not attend any nightl time shows because 9:30 PM was just too late. I recommend starting shows at 8PM. Apple perks was very dis appointing. When we returned home one piece of luggage was last off the plane. This caused us to be almost last to clear custo .. More>
Customer Rating: 

Resort Restaurant reservations
Mar 08 2014
The only complaint our entire party had was the lack of seating availability for dinner reservations and then when you did get a reservation, the place would be about 50-70% empty. This did not make sense and a bit frustrating to our party. .. More>
Customer Rating: 

Iberostar Paraiso Maya Going Downhill
Mar 02 2014
We have enjoyed our previous stays at this hotel. Obvious reduction in staff equals poor service. Bathrooms by the pool area are horrendous and need an attendant. Many workers in the landscaping picking up leaves while the bathrooms get no attention. Guests want clean restrooms that work. We hav .. More>
Customer Rating: 

Feb 23 2014
The staff couldn't have been friendlier. We had 3 generations there for one week and EVERYONE had a wonderful time. This is an excellent facility for generational vacationing! .. More>
Customer Rating: 

Great visit will be back
Feb 13 2014
Maya was great, may consider the Grand next year if not too much $$$$ .. More>
Customer Rating: 

Apple is a joke
Jan 30 2014
Apple is a joke. they're main concern was how much tips could they generate. its inconceivable in today day and age that they were without a computer with internet service. how can you possible function and obviously they did not. I will never use them again .. More>
Customer Rating: 

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  APPLE RATINGS:    Exceptional Standard of Service & Quality;    Luxurious;
    Superior First Class;    First Class;    Comfortable;    Modest
    Superior to other hotels with the same rating;    Superior to other hotels with the same rating