Jamaica

Iberostar Grand Hotel Rose Hall


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All Inclusive    

Rated Best All-Inclusive Resort by Apple Vacationers in 2017.

2018 Exceptional Values!
Golf: Guests staying 3-4 nights receive one Free round of golf per person. Guests staying 5-13 nights receive two Free rounds of golf per person.*
Honeymoon: Bottle of champagne, fruit basket, special turn-down service and Iberostar gift. Room upgrade (based on availability). Marriage certificate copy will be required at the arrival in Reception of the Hotel.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property is Green Globe Certified and focuses on preserving the environment and natural wildlife in each hotel location.

The Iberostar brand also embraces ethical management and company policies, the improvement of products that benefit guests, employees, and the environment, and the well-being of local residents and the community.

Iberostar's Grand Collection: Few places on earth are as captivating and inspiring as the AAA Four Diamond Iberostar Grand Rose Hall. Located just twenty minutes from Montego Bay, this adults-only, five-star Jamaican paradise is filled with never-ending service and endless luxuries. Its sure to please those in search of the worlds finest vacation experience. Iberostar Grand Rose Hall offers an unrivaled experience, designed to pamper like never before. Here, guests are treated to an all-inclusive, all-suites paradise, rich in luxurious personalized butler service, 24-hour gourmet dining, and dazzling amenities. The elegant colonial style architecture offers a stunning atmosphere designed for maximum comfort and maximum pleasure.

Cool off in the four inter-connecting pools, and bask on the truly magnificent beach. In addition, guests enjoy full access to both of the neighboring hotels within the Iberostar Rose Hall Beach & Spa Resort complex. Cinnamon Hill features 18 holes of championship golf.

The Iberostar Grand Rose Hall features five specialty restaurants, one made-to-order buffet, and a poolside snack bar and grill. Four bars and lounges serve unlimited premium brand liquors, wines, and beer. Plus, enjoy 24-hour room service, and dining privileges throughout the entire Iberostar complex. Personalized butler and concierge service is just one of the many perks you'll enjoy at this truly amazing resort.

After a day of activities or pure relaxation, head to the two-story spa for amazing body treatments. Then after a fabulous dinner, take in a live show or work off a few calories at the disco.

Magic, synonymous with this "hotel of hotels", is the sensation that envelops you as soon as you step foot onto the complex where preferred service, elegance, and luxury exemplify days of relaxation, sports, celebration, or simply stated... perfect tropical days.
*Rounds can be played at either the Cinnamon Hill Golf Course or the White Witch Golf Course. Golf is neither transferable nor interchangeable. Includes greens fee and the driving range. Golf clubs are not included. Rental clubs: Nike $55 (included a free sleeve of Nike Balls). Complimentary light snacks & refreshments and transportation. A cart fee of $25.00 per person is mandatory and must be paid directly at the pro shop. Fee may be changed by golf course without previous notice.

Find out more about Iberostar Hotels & Resorts.

Learn more about Jamaica.
HOTEL LOCATION
This hotel is located at the beautiful historic site of Rose Hall, Jamaica. Just 20 minutes away from Sangster Internation al Airport in Montego Bay.
Address:



JM
Local Phone: 876-680-0000
Fax: 876-680-0007
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Concierge
Disco / Nightclub
Pools
Number of Pools: 4
Outdoor Pools: 2     
One lake pool with swim-up bar and one activity pool
Tennis
Number of Courts: 1
Outdoor Courts: 1
Court Fee: Complimentary
Water Sports on Site
Snorkeling: Additional Charge
Health Club / Spa
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
This adults-only, 5-star, Jamaican paradise is filled with never-ending service and endless luxuries. Iberostar Grand Hotel Rose Hall offers an unrivaled experience, designed to pamper like never before. The Iberostar Grand Hotel features six restaurants, six bars, shops, beauty salon and spa and enjoy full access to both neighboring hotels within the Iberostar Rose Hall Beach & Spa Resort complex. Luxurious personalized butler service. Beach:
Total Rooms: 293
Year Opened: 0 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Adults only must be at least 18 years of age.
ROOM TYPES
SUITE STAR PRESTIGE
Total area is 691 sq. ft. with 2 double beds or 1 king bed and a private balcony withocean view. European bed linens and luxurious amenities with pillow menu, bathrobes &slippers. Marble bathroom with double vanity sinks, shower & separate whirlpool tub.
Other Amenities -
Kitchen
OCEANVIEW SUITE
Total area is 691 sq.ft. with 2 double beds or 1 king bed and a private balcony with ocean view. Concierge service, butler service and nightly turndown service with aromatherapy. Marble bathroom with double vanity sinks, shower and separate whirlpool tub.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
STANDARD SUITE
Total area is 691 sq.ft. with 2 double beds or 1 king bed and a private balcony with garden view. Marble bathroom with double vanity sinks, shower and separate whirlpool tub. Concierge service, butler service & nightly turndown service with aromatherapy.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
OCEANFRONT SUITE
Total area is 691 sq. ft. with 2 double beds or 1 king bed and a private balcony withocean view. Fine European bed linens and luxurious amenities with pillow menu, bathrorobes & slippers. Marble bathroom with double vanity sinks, shower.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
SUITE SUPERIOR
2 double beds or 1 king bed and a private balcony with garden view. Concierge service, butler service and nightly turndown service with aromatherapy. Marble bathroom with double vanity sinks, shower and separate whirlpool tub. Total area is 691 sq. ft.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Kitchen
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
SUPERIOR OCEANVIEW SUITE
Total area is 691 sq. ft. with 2 double beds or 1 king bed and a private balcony withocean view. Concierge service, butler service and nightly turndown service with aromatherapy. Marble bathroom with double vanity sinks, shower and separate whirlpool tub.
Other Amenities -
Kitchen
SUITE OCEANFRONT STAR PRESTIGE
Total area is 691 sq. ft. with 2 double beds or 1 king bed and a private balcony withocean view. European bed linens and luxurious amenities with pillow menu, bathrobes &slippers. Marble bathroom with double vanity sinks, shower & separate whirlpool tub.
Other Amenities -
Kitchen
SWIM OUT SUITE
Total area is 691 sq. ft. with 2 double beds or 1 king bed and a private balcony withocean view. European bed linens and luxurious amenities with pillow menu, bathrobes &slippers. Marble bathroom with double vanity sinks, shower & separate whirlpool tub.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Kitchen
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe

OTHER INFO
Flat screen TV, DVD, digital safe,
DINING
Iberostar Grand Hotel Rose Hall features 1 meal plan options:
All Meals, Drinks & Tips
There are 6 Restaurants at Iberostar Grand Hotel Rose Hall:
Surf & Turf Restaurant - A la carte restaurant open for dinner. Reservations & dress code required.
Japanese restaurant - A la carte restaurant open for dinner. Reservations & dress code required.
Gourmet Restaurant - A la carte restaurant open for dinner. Reservations & dress code required.
Buffet Restaurant - Open for breakfast, lunch and dinner offering a variety of Jamaican and International dishes
Beach Restaurant & Grill - Open for lunch and snacks.
Italian Restaurant - A la carte restaurant open for dinner. Reservations & dress code required.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Table tennis, billards, archery, bocce ball, kayaking, and basketball
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
1142 Recommend
1142 past Apple Vacationers would recommend Iberostar Grand Hotel Rose Hall to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 7101reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Not a 6 golden apple by far
SCOTT H.
Nov 03 2017
The staff was excellent, the hotel is dated, I did get sick, we heard more Michael jackson then reggae, reminded us of a party resort, way to many stupid drunk people. The food was really good but because of the sickness it got a good rating.
Customer Rating: 

AMAZING!
ALEXA J.
Oct 28 2017
We had our wedding at Iberostar Rose Hall Suites with over 40 guests. The BEST place ever. Would go back and do it all over again and again. We will definitely be back. The hotel and people were phenomenal. Can't wait to return.
Customer Rating: 

Awesome Experience and Hotel Staff!
MARY S.
Oct 26 2017
The Iberostar Grand Rose Hall is an Awesome place to stay! The staff is very friendly and accommodating. The food was very good, service was great and my butler got me anything I needed. There was entertainment everyday and the pools were great. I would return in a heartbeat to this resort!
Customer Rating: 

Got stuck in the worst room
BRITTANY B.
Jul 31 2017
We arrived hoping to have an excellent experience. We even upgraded from an ocean view to an ocean front. Well, we understand rooms have to be cleaned, so we didn't mind the wait. We want to the bar to get drinks, well upon entering the room, there was a moldy smell and the floor was wet. Then, the minibar wasn't stocked. It took 3 calls=3 hours for someone to finally come and stock it. We were right about the mold, all in the bathroom, on the wall. You could see where they attempted to paint over it. If you ever stay at the Iberostar Grand, and they give you room 6117, request a new room. Definitely wasted upgrade.
Customer Rating: 

CARROLYN P.
Jul 26 2017
My stay at Iberostar Grand was nothing short of wonderful! The only issue I have is the old carpeting they have on the floors of the hallways. I know this is to reduce noise but it is moldy and flared up my allergies. This would be the one and only reason why I will not return. Otherwise, this resort is worth the try. The staff is awesome and I really enjoyed my stay. Just a word of advice, please don't get upset about tipping. The staff does not make a lot of money and they work hard. Tipping will make your stay so much more enjoyable and bringing along enough singles to assist will be best. I heard so many folks complaining about the expectation of tipping and just wanted to voice my opinion. The food selection is amazing and you will not have any trouble finding something to eat. The spa is really nice and I strongly recommend the Jamaican Ritual. The onsite entertainment is a bit overdone but not bad. There are plenty of towels available and the pool and beach areas are well maintained. The chairs are a bit stained so just use two towels to cover the entire length of the chair.
Customer Rating: 

First All Inclusive
LEANNE A.
May 09 2017
This was our first "all inclusive" and did not disappoint! PROS: Apple Vacation made booking seamless. All you can eat and drink - what else do you need? The staff was AMAZING (thanks Ian, Danielle, Renauldo and Shane). Grounds were beautiful and pool and beach relaxing. Very accommodating. CONS: Apple Vacation rep did not mention our free golf day until I asked about it at the end of trip. Seemed to push to get excursions (only) through them. Rep said it was because Apple Vacation was responsible for us and we would be protected if we booked through them. But then I was asked to sign a waiver for the excursion saying Apple Vacation wasn't responsible if anything happened. Not cool. One rep (Dominique) very attentive and accommodating. Other rep - Set a time to meet but was never there. Not accommodating. I had to text Dominique to make sure our departing info got to the right people. All in all good trip. No major hiccups. We missed our flight to the resort and Apple Vacation Rep Angela was extremely proactive in contacting the resort and making sure everything worked out. I would use Apple Vacation again for sure!
Customer Rating: 

The best resort in Jamaica
KAREN W.
May 08 2017
We had a beautiful week at the Iberostar Grand Rose Hall. The staff was very friendly and attentive. The butlers, Ojay, Andre,and Randy made certain that we had all we needed. Andre made us a lovely rose petal bath! The food selection, specialty restaurants were excellent. Loved the Japanese! Great jerk chicken at the buffets and grill. The bartenders were great as well. Tried Ricardo's rummy yummy! The beach was long and great swimming. Beautiful, well appointed room and patio. This is the best resort we have stayed at in Jamaica. We cannot say enough good things. We must go back soon
Customer Rating: 

TODD S.
Mar 08 2017
The hotel was very nice and the food was good. I can't say enough good things about the beach and the quality of the resort. However, there were two issues. First, we were supposed to have a butler, who did introduce himself once, but then never came back. I wouldn't have noticed any issue other than that I had stayed at the hotel once before and the butler service was one of the most fun features. When we checked in, there must not have been a butler available, so we missed the "orientation" about the hotel, including what the butler had to offer, and the hotel never really made up for it. Second, we were presented with a free massage in exchange for breakfast with a hotel employee to discuss potential services about the hotel. I thought this might have been in lieu of the butler explaining options, but it turned out to be a pitch for basically a timeshare. The whole ordeal took two hours of our morning, and we didn't do anything prior to 10 a.m. when our meeting was scheduled, so we lost a half-day of vacation. And that was only after we repeatedly said we weren't going to buy anything, so you have to either avoid this presentation or stick to your guns, unless you are interested in their program.
Customer Rating: 

Iberostar Montego Bay Jamaica
JAMES L.
Feb 13 2017
This was our 1st trip to Jamaica, and I couldn't have been more satisfied with the hotel staff, room, butler service, maids, etc. The drinks were outstanding and the bartenders were funny. Everyone there made you feel welcome. The only con (just my opinion) was that the food on the buffets was either luke warm or cold. The sit down restaurants were great and the food came out hot and was excellent. I would definitely give this vacation a 5 start rating.
Customer Rating: 

WONDERFUL TRIP
SUSAN L.
Feb 12 2017
We had a great time in Jamaica. The people were fantastic..always wanting to help. Service was fantastic, drinks yummy! We were only disappointed in the main buffet one evening and were a little sad that the only times we could get into the specialty restaurants was 8:30 pm. We loved everything else.
Customer Rating: 

best experience in an all-inclusive
MAUREEN D.
Feb 12 2017
Just got back from Iberostar Montego Bay the best resort I've ever stayed in
Customer Rating: 

TripAdvisor Traveller Reviews
30 40 50 crew "phenomenal"
Daisy G,
Thu Jul 19 20:29:50 EDT 2018
This was a birthday celebration vacation Iberostar Grand(all adult only) is where we chose to vacation for a week. The ground are superior. The bar staff all around was excellent. Very accommodating. If they didn't have what you wanted they went to get it. The entertainment squad keep up entertained and laughing. Mystic, brings all the life smiles and absolute fun โค๏ธ. Nelson on the pool bar is the man! He keeps them coming and his personality is awesome. Our entire week stay was amazing. I highly recommended. The entire staff at the resort was amazing. The butlers that are on duty 24hrs says to give you exactly what you want and more adds that special touch. The butler will draw your bath with rose petals and champagne. No need to worry every room in the resorts gets a butler ๐Ÿ˜Š๐Ÿ˜Š๐Ÿ˜Š๐Ÿ˜Š๐Ÿ’•โค๏ธโค๏ธ. YOU GET WHAT YOU PAY FOR! Just some pictures to show the fun

Amazing Week in Jamaica!
alk1290, Pittsburgh, Pennsylvania
Thu Jul 19 15:11:13 EDT 2018
This is both me and my partner's first time visiting Jamaica and my first time traveling to an all-inclusive resort, so I was a little unsure of what to expect. I made sure before we left to read reviews and such, so I did feel prepared in regards to making dinner reservations ahead of time and what the layout of the Grand looked like. If you are contemplating paying more for the grand, do it. After seeing the other two resorts and talking with people who have stayed at the other resorts, there is no comparison. It is amazing and offers so many great perks. Email your dinner reservations a week in advance, but make sure to save Thursday night to dine at Port Maria (on the beach) because they have a Jamaican themed sit-down dinner that evening and later in the night there is a pirate beach party...complete with a beach bar! Overall, we absolutely LOVED our vacation at the Grand Rose Hall. We tried to do and see as much as we could on the resort and we had a few opportunities to leave the resort and do two excursions. Everyone who worked there went above and beyond to make sure we were comfortable and enjoying ourselves. Specifically, our butler Shawn was so nice and always came multiple times a day to check in on us, provided us with chocolate truffles, and a bottle of champagne and bubble bath with roses. Our other butler, Andrรฉ gave us two large bottles of rum and rum cream to enjoy as well. They were so thoughtful! The bartenders Kassandra, Clive, Nelson, and Ricardo were very attentive and made sure to always make us amazing drinks. At the Iberostar Gym, we attended the Boot Camp and TRX class. Darren was a fabulous trainer and reminded us of our gym trainers at home. The gym in the actual grand is small and very hot, however the smoothies are amazing in there. We went there once but then after that traveled to Beaches to go to the gym there (which is where all the classes take place). It was a very easy 5 minute walk and was a good way to see the other resorts. Be sure to visit the spa, even if you don't schedule anything go to the roman baths! There are 5-6 of them and they are different temperatures. Very relaxing and fun. We both scheduled a massage and the massage was great. It wasn't the best one or the best spa I've ever been to, but the price was cheaper than what I'd pay back home so we didn't mind. Check out the beach "hut" to see all the options you can do on/off the resort in the water. We absolutely LOVED snorkeling and the boat took us about 10 minutes out (you could still see the resort) and we got to snorkel in the amazing reef! Our guide was great and we got to see tons of fish, different types of coral, an octopus, starfish, squid, and a barracuda! It was $40 each for us, but we thought it was well worth it. For free, you can snorkel right off the resort in a man-made reef, although it is not as pretty, we still got to see so many fish...it was so fun. We also traveled to the Luminous Lagoon, I would definitely suggest this excursion! I believe it cost $60 each and we got picked up around 6:30pm by bus and returned around 8:45pm. We then went out on a boat for 10-15 minutes and then got to jump in the brackish lagoon to swim and it lit up to a green/blue color from the bio luminescent plankton. Only a few of these lagoons are in the world and we really enjoyed this excursion! Bring a water bottle to fill up with the water and for 2-3 days each time you shake it, it will light up in the dark! One thing we wished could be different was having some true Jamaican cuisine. Yes, there were plenty of amazing Jamaican fruits and food at all the buffets..but the dinner our last night at Port Maria was our favorite dinner from the entire trip! Also, we wish the beach "hut" could just charge any activities/excursions to our room rather than make us pay in cash (because their credit card machine was down). The drinks, food, rooms, towels, room snacks, and room service were all top-notch! Even the location is great, close enough to the airport but far enough that we don't see or hear planes. I definitely feel spoiled to have experienced such an amazing all-inclusive resort for my first time! My partner said this resort was 10X more amazing than any other all-inclusive he has visited. We definitely would like to return...what a great way to relax and enjoy ourselves!

Wonderful Week in Paradise!
brianbV616VD, Long Beach, California
Wed Jul 18 11:46:10 EDT 2018
I spent a glorious week at the Iberostar Grand. Let me start with the staff. They were attentive, informative, and went out of their way to ensure that I had the best time possible. My oceanfront room was beautiful. It was large, well-appointed, and had a large balcony looking directly at the beach. The food was outstanding. The buffet was well above average for buffet food. It was fresh and plentiful. The theme restaurants had excellent menus and the meals were top notch. I am already planning my return to Iberistar Grand!

3's the charm
Marc9490, Tampa, Florida
Wed Jul 18 09:26:38 EDT 2018
Amazing from top to bottom. Greeted with cool towel and champagne mimosas upon arrival. Omar our butler did an amazing job taking care of each and every one of our needs. The romantic dinner on the beach was amazing our server as well as the chef. Lenroy our bellhop was extremely personable as each morning he greeted me by name. Overall amazing resort amazing cuisine. Well worth it....

I will return every year
ckearney, Kansas City, Missouri
Wed Jul 18 07:24:43 EDT 2018
This was my 3rd visit to Jamaica, I have enjoyed every visit but this visit much reminded me of my first. While the resort has 3 sections, we stayed in the adult only section. It was simply amazing. I love Jamaica because the people in Jamaica are so genuine and caring. They definitely apply the golden rule. Outside of the best hospitality the STAR crew provided fun and entertainment the entire time. We had FREE activities planned everyday and so many people participated, it was definitely a one love vibe on the entire resort, there were no strangers. The food was amazing, if you are not ale to make it to one of the restaurant's that require booking, no worries the food available at all of the open restaurants is the same quality, you actually may enjoy it a little better as you have so many choices and you will never get bored. The rooms were amazing, the swing on the balcony is big enough to take a nap in, once you relax and close your eyes you hear the ocean waters which brings you to into an instant relaxation state putting the worries of your mind to rest. The staff is simply amazing from the arrival until departure. Friendly, helpful, courteous and just simply amazing our beds were made every day and turned down each night before bed. I will definitely return every year!



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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