Jamaica

Iberostar Grand Hotel Rose Hall


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All Inclusive    

Rated “Best All-Inclusive Resort” by Apple Vacationers in 2017.

Exceptional Values!
Golf: Guests staying 3-4 nights receive one Free round of golf per person, per stay. Guests staying 5-13 nights receive two Free rounds of golf per person, per stay. Rounds can be played at either the Cinnamon Hill Golf Course or the White Witch Golf Course. Golf is neither transferable nor interchangeable. Includes greens fee and the driving range. Golf clubs are not included. Rental clubs: Nike $55 (included a free sleeve of Nike Balls). Complimentary light snacks & refreshments and transportation. A cart fee of $25.00 per person is mandatory and must be paid directly at the pro shop. Fee may be changed by golf course without previous notice.
Honeymoon: Bottle of champagne, fruit basket, special turn-down service and IBEROSTAR gift. Room upgrade (based on availability). Marriage certificate copy will be required at the arrival in Reception of the Hotel.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property is Green Globe Certified and focuses on preserving the environment and natural wildlife in each hotel location.

The IBEROSTAR brand also embraces ethical management and company policies, the improvement of products that benefit guests, employees, and the environment, and the well-being of local residents and the community.

IBEROSTAR's Grand Collection: Set in an idyllic spot on the Caribbean island of Jamaica- the cradle of reggae, exuberance and passion- in a secluded enclave close to Montego Bay, the IBEROSTAR Grand Hotel Rose Hall is a fabulous adults-only (18+) all-inclusive resort. Whether from your elegantly-appointed suite, the golf course, the beach, or while savoring exquisite international cuisines, you are sure to create unforgettable memories here.

Cool off in the four inter-connecting pools, and bask on the truly magnificent beach. In addition, guests enjoy full access to both of the neighboring hotels within the IBEROSTAR Rose Hall Beach & Spa Resort complex. Cinnamon Hill features 18 holes of championship golf.

The IBEROSTAR Grand Rose Hall features four specialty restaurants, one made-to-order buffet, and a poolside snack bar and grill. Six bars and lounges serve unlimited premium brand liquors, wines, and beer. Plus, enjoy 24-hour room service, and dining privileges throughout the entire IBEROSTAR complex. Personalized butler and concierge service is just one of the many perks you'll enjoy at this truly amazing resort.

After a day of activities or pure relaxation, head to the two-story spa for amazing body treatments. Then after a fabulous dinner, take in a live show or work off a few calories at the disco.

Magic, synonymous with this "hotel of hotels", is the sensation that envelops you as soon as you step foot onto the complex where preferred service, elegance, and luxury exemplify days of relaxation, sports, celebration, or simply stated... perfect tropical days.

Find out more about IBEROSTAR Hotels & Resorts.

Learn more about Jamaica.
HOTEL LOCATION
This hotel is located at the beautiful historic site of Rose Hall, Jamaica. Just 20 minutes away from Sangster International Airport in Montego Bay.
Address:



JM
Local Phone: 876-680-0000
Fax: 876-680-0007
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Concierge
Disco / Nightclub
Pools
Number of Pools: 2
Outdoor Pools: 2     
One lake pool with swim-up bar and one activity pool
Tennis
Number of Courts: 1
Outdoor Courts: 1
Court Fee: Complimentary
Water Sports on Site
Snorkeling: Additional Charge
Health Club / Spa
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
The Iberostar Grand Hotel features six restaurants, six bars, shops, beauty salon and spa and enjoy full access to both neighboring hotels within the Iberostar Rose Hall Beach & Spa Resort complex. Beach:
Total Rooms: 293
Year Opened: 0 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Adults only must be at least 18 years of age.
ROOM TYPES
SWIM OUT SUITE
Guestroom includes one king bed or two double beds and private balcony with access to an exclusive swim-up pool. Room includes whirlpool tub, Wifi internet access, free access to Spa Sensation wet areas, and a romantic dinner in-room.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Kitchen
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
OCEANVIEW SUITE
Guestroom includes one king bed or two double beds and a balcony with beautiful partial views of the ocean. Room features a whirlpool tub, concierge service, pillow menu, aromatherapy, Wifi internet, and free accesss to the Spa Sensations wet area.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
STANDARD SUITE
Guestroom includes one king bed or two double beds and balcony with views of the surrounding gardens. Room includes a whirlpool tub, concierge service, pillow menu, Wifi internet, and access to the wet area of Spa Sensation. Four handicap rooms available.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
OCEANFRONT SUITE
Guestroom includes two double beds or one king bed and a balcony with stunning views of the ocean. Room includes a whirlpool tub, pillow menu, Wifi internet access, concierge service, and complimentary access to Spa Sensation wet areas.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Shower
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
DINING
Iberostar Grand Hotel Rose Hall features 1 meal plan options:
All Meals, Drinks & Tips
There are 6 Restaurants at Iberostar Grand Hotel Rose Hall:
Buffet Restaurant - Open for breakfast, lunch and dinner offering a variety of Jamaican and International dishes
Beach Restaurant & Grill - Open for lunch and snacks.
Italian Restaurant - A la carte restaurant open for dinner. Reservations & dress code required.
Surf & Turf Restaurant - A la carte restaurant open for dinner. Reservations & dress code required.
Japanese restaurant - A la carte restaurant open for dinner. Reservations & dress code required.
Gourmet Restaurant - A la carte restaurant open for dinner. Reservations & dress code required.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Table tennis, billards, archery, bocce ball, kayaking, and basketball
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
1142 Recommend
1142 past Apple Vacationers would recommend Iberostar Grand Hotel Rose Hall to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 6550reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Got stuck in the worst room
BRITTANY B.
Jul 31 2017
We arrived hoping to have an excellent experience. We even upgraded from an ocean view to an ocean front. Well, we understand rooms have to be cleaned, so we didn't mind the wait. We want to the bar to get drinks, well upon entering the room, there was a moldy smell and the floor was wet. Then, the minibar wasn't stocked. It took 3 calls=3 hours for someone to finally come and stock it. We were right about the mold, all in the bathroom, on the wall. You could see where they attempted to paint over it. If you ever stay at the Iberostar Grand, and they give you room 6117, request a new room. Definitely wasted upgrade.
Customer Rating: 

TEST
CARROLYN P.
Jul 26 2017
My stay at Iberostar Grand was nothing short of wonderful! The only issue I have is the old carpeting they have on the floors of the hallways. I know this is to reduce noise but it is moldy and flared up my allergies. This would be the one and only reason why I will not return. Otherwise, this resort is worth the try. The staff is awesome and I really enjoyed my stay. Just a word of advice, please don't get upset about tipping. The staff does not make a lot of money and they work hard. Tipping will make your stay so much more enjoyable and bringing along enough singles to assist will be best. I heard so many folks complaining about the expectation of tipping and just wanted to voice my opinion. The food selection is amazing and you will not have any trouble finding something to eat. The spa is really nice and I strongly recommend the Jamaican Ritual. The onsite entertainment is a bit overdone but not bad. There are plenty of towels available and the pool and beach areas are well maintained. The chairs are a bit stained so just use two towels to cover the entire length of the chair.
Customer Rating: 

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First All Inclusive
LEANNE A.
May 09 2017
This was our first "all inclusive" and did not disappoint! PROS: Apple Vacation made booking seamless. All you can eat and drink - what else do you need? The staff was AMAZING (thanks Ian, Danielle, Renauldo and Shane). Grounds were beautiful and pool and beach relaxing. Very accommodating. CONS: Apple Vacation rep did not mention our free golf day until I asked about it at the end of trip. Seemed to push to get excursions (only) through them. Rep said it was because Apple Vacation was responsible for us and we would be protected if we booked through them. But then I was asked to sign a waiver for the excursion saying Apple Vacation wasn't responsible if anything happened. Not cool. One rep (Dominique) very attentive and accommodating. Other rep - Set a time to meet but was never there. Not accommodating. I had to text Dominique to make sure our departing info got to the right people. All in all good trip. No major hiccups. We missed our flight to the resort and Apple Vacation Rep Angela was extremely proactive in contacting the resort and making sure everything worked out. I would use Apple Vacation again for sure!
Customer Rating: 

TEST
The best resort in Jamaica
KAREN W.
May 08 2017
We had a beautiful week at the Iberostar Grand Rose Hall. The staff was very friendly and attentive. The butlers, Ojay, Andre,and Randy made certain that we had all we needed. Andre made us a lovely rose petal bath! The food selection, specialty restaurants were excellent. Loved the Japanese! Great jerk chicken at the buffets and grill. The bartenders were great as well. Tried Ricardo's rummy yummy! The beach was long and great swimming. Beautiful, well appointed room and patio. This is the best resort we have stayed at in Jamaica. We cannot say enough good things. We must go back soon
Customer Rating: 

TEST
TODD S.
Mar 08 2017
The hotel was very nice and the food was good. I can't say enough good things about the beach and the quality of the resort. However, there were two issues. First, we were supposed to have a butler, who did introduce himself once, but then never came back. I wouldn't have noticed any issue other than that I had stayed at the hotel once before and the butler service was one of the most fun features. When we checked in, there must not have been a butler available, so we missed the "orientation" about the hotel, including what the butler had to offer, and the hotel never really made up for it. Second, we were presented with a free massage in exchange for breakfast with a hotel employee to discuss potential services about the hotel. I thought this might have been in lieu of the butler explaining options, but it turned out to be a pitch for basically a timeshare. The whole ordeal took two hours of our morning, and we didn't do anything prior to 10 a.m. when our meeting was scheduled, so we lost a half-day of vacation. And that was only after we repeatedly said we weren't going to buy anything, so you have to either avoid this presentation or stick to your guns, unless you are interested in their program.
Customer Rating: 

TEST
Iberostar Montego Bay Jamaica
JAMES L.
Feb 13 2017
This was our 1st trip to Jamaica, and I couldn't have been more satisfied with the hotel staff, room, butler service, maids, etc. The drinks were outstanding and the bartenders were funny. Everyone there made you feel welcome. The only con (just my opinion) was that the food on the buffets was either luke warm or cold. The sit down restaurants were great and the food came out hot and was excellent. I would definitely give this vacation a 5 start rating.
Customer Rating: 

TEST
WONDERFUL TRIP
SUSAN L.
Feb 12 2017
We had a great time in Jamaica. The people were fantastic..always wanting to help. Service was fantastic, drinks yummy! We were only disappointed in the main buffet one evening and were a little sad that the only times we could get into the specialty restaurants was 8:30 pm. We loved everything else.
Customer Rating: 

TEST
best experience in an all-inclusive
MAUREEN D.
Feb 12 2017
Just got back from Iberostar Montego Bay the best resort I've ever stayed in
Customer Rating: 

TEST
The Grand is Grand!
BARBARA S.
Feb 11 2017
The Grand far exceeded our expectations! Check in was a breeze with the assistance of Barrington. Resort is gorgeous, staff go out of their way to make sure you are enjoying yourself. No complaints!
Customer Rating: 

TEST
Rose Hall Grand
LORA C.
Feb 11 2017
Grand hotel is one of 3 sister hotels. A friend was staying at the Beach hotel and was not allowed to even enter our hotel or restaraunts. We had to eat all of our meals at her hotel. The food wahotel,weren't able to even enjoy several of the Grand's cuisine. We also had a difficult time getting any space at the pool. All of the guests would go out and place towels on "spots" at 0900 and the towels would remain there ALL day! So we couldn't utilize the pool in the hotel we paid for. Our friend did try to upgrade to our hotel, but it was "full". We would stay again. I would just make people aware that both of the Grand's sister hotels can NOT utilize all of the amenities:(
Customer Rating: 

TEST
Great Time
RANDY W.
Jan 01 2017
We have traveled a lot and this was one of the best places we stayed. The stay was excellent. The weather was wonderful and I would highly recommend the place to everyone. Everyone is our group had a great time and we met some other guests that were very nice and were also having a great time. I would highly recommend going there.
Customer Rating: 

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TripAdvisor Traveller Reviews
AMAZING VACATION!!!
Ms N, NC
Sun Oct 22 19:52:40 EDT 2017
First, I want to Thank Mitch and his team at TripGuy Travel. My husband and I both agreed that this was one of our best vacations EVER!! It was a fabulous way to spend my birthday as well. We met sooooo many wonderful people during this trip and the staff was phenomenal. Our Butler Okeine was the absolute BEST. We had several entertaining and memorable evenings at the bar with Chevy. Nastassia on the entertainment staff was delightful. The ongoing banter with my husband to get him to participate in activities was hilarious. No negatives but I would recommend some minor renovations (hallway carpet, bathroom mirrors, etc).Also, lighten up on the morning service knocks. We didn't want to leave and would absolutely visit again!!

Top Notch Service
MelodyNixaMO, nixa missouri
Sun Oct 22 15:42:43 EDT 2017
We absolutely loved this hotel. My husband and I are Black Club Members so they picked us up at the airport. Then they had a separate check-in at the VIP lounge where they upgraded our room and served delicious drinks and snacks. Our room was amazing and very large with a covered porch/balcony, a sitting area with a desk, large tv and king bed , two huge closets, and an amazing bathroom with huge soaking tub and glass enclosed shower and separate vanities. The upgraded amenities in the bathroom had more products than I had ever seen.. just about anything you would need about 15 items. Also, champagne and fruit tray in room upon arrival . You have a butler but we didn’t need him much. Very nice snacks and drinks in the room and the Butler would bring you what you preferred. We loved the small beach and the nice cabanas. Everyday for lunch on the beach, they had a full lunch or outdoor bbq. They served grilled lobster and jerk Chicken everyday. No need to get out of your bathing suits. The beach service at the Club area was simply amazing and so friendly . The grounds and pools are beautiful. Food is very good at the resort. We visited the spa almost everyday we were there. It was very nice. We had a wonderful relaxing vacation and met some wonderful people. Top Notch!

Amazing vacation !
Jenn E,
Sun Oct 22 14:09:09 EDT 2017
Where do I start? The food was beyond amazing, the room was very clean and spacious! The jacuzzi tub was a great way to relax after being in the sun all day. I can't imagine staying anywhere else in Montego Bay! The surf and turf restaurant was my personal favorite but honestly you could eat at the buffet for every meal and be perfectly happy. Your drinks are brought right to you no matter where you are, on the beach, in the pool, in your room, wherever. I would definitely recommend waking up around 8-9 and getting your spot on the beach or pool. The loungers in the shade tend to fill up quickly. And definitely bring enough sunscreen, they provide spf15 at the pool but if you need anything more than that it's about 30 US dollars in the gift shop. All of the rooms have an ocean view so that's really nice! We didn't have too much interaction with the butlers, whenever we had a request it was directed to another department, most nights we didn't even see our nighttime butler. The most memorable staff member was Aldain, the pool concierge he helped us with everything we needed outside! He was so friendly and really made us feel welcomed! The house wine is good but if you enjoy a bottle of fine wine or champagne then see Fenton the sommelier. Aldain and Fenton made our trip that much better and they both deserve a raise! All of the wait staff was fantastic and always made sure our glasses of water were filled and were satisfied. We felt very safe and secure on the resort and cannot imagine staying anywhere else! I cannot recommend the Iberostar Grand Hotel enough ! 10 stars!

Very nice rooms, excellent food and matching service
Bill_DCPF, Naperville, Illinois
Sun Oct 22 08:57:45 EDT 2017
This resort is absolutely wonderful. The people are great, someone is always asking if there is anything they can do for you. The room was always cleaned, mini-bar restocked and ice in the ice bucket all day long. From the time we got to the resort, I felt that someone would always take care of anything we needed. Everyone I had contact with was top notch.

Extended Family Group Oct 2017
Sandra O, Johnson City
Fri Oct 20 05:43:53 EDT 2017
Once again Iberostar Grand Rose Hall did not disappoint. All of our family had a great time. There were 3 of us that had never been and they are excited to return. They could not believe how great the service was as well as the food and beverage. Weather was awesome.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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