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Iberostar Grand Hotel Paraiso


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IBEROSTAR's Grand Collection: Hotel of hotels, the award winning IBEROSTAR Grand Hotel Paraiso is among the most upscale resort hotels in all of Mexico and the most prestigious within the IBEROSTAR Paraiso complex with its breathtaking neo-classic design. Every room is a spacious junior suite and is equipped with a Jacuzzi for two. This adults-only luxury 24-hour all-inclusive resort in Riviera Maya is designed to fulfill your every need and exceed your every expectation. Indulge in gourmet dining and absolute comfort with unparalleled service. This resort features four a la carte restaurants, a pool restaurant, three pools, shops, a beauty salon, a world class, state-of-the-art spa, and butler and concierge in each building.

IBEROSTAR Resorts have always been recognized for their amazing cuisine, and the IBEROSTAR Grand Paraiso is no exception! Four specialty restaurants include Italian, Gourmet, Tepanyaki/Teriyaki, and Steak/Seafood dishes which will delight your palate. Feel like a romantic night in? Take advantage of 24-hour gourmet room service. All drinks are premium brands in six bars and lounges. Butler waiter service at the beach and pool means you don't even have to leave your chair!

There are many activities to keep the active traveler busy. During the day take advantage of the non-motorized watersports, aerobic classes, and tennis, all of which are included. Play great golf in an incredible setting at the 18-hole, par 72 IBEROSTAR Playa Paraiso Golf Course. Every evening, enjoy shows, live music, and the disco.

IBEROSTAR Grand Hotel Paraiso, synonymous with luxury and style, is the perfect place for unforgettable vacations, weddings, and honeymoons.

Exceptional Values!
Golf: Guests staying 3-4 nights receive one Free round of golf per person, per stay. Guests staying 5 nights or more will receive two free rounds of golf (per person, per stay; cart mandatory and extra fees apply).
Honeymooners: Bottle of Champagne, Fruit platter, IBEROSTAR gift, special turndown service, and room upgrade (based on availability).
Extra Value: Complimentary WiFi throughout the resort, including Paraiso Complex Shopping Center.

Find out more about IBEROSTAR Hotels & Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
Iberostar Grand Paraiso laps the shores of Playa Paraiso and is located only 30 minutes from the Cancun International Airport.
Address: Km. 309 PLAYA PARAISO
QUINTANA ROO


MX
Local Phone: 011529848772800
Toll Free Phone: 1-888-923-2722
Fax: 610-359-6625
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Concierge
Disco / Nightclub
Pools
Number of Pools: 3
Outdoor Pools: 3     Indoor Pools: 1
Swim-up Bar
One salt water pool with swim-up bar, heated indoor/outdoor pool with a retractable roof and lake pool. Beach and pool butlers.
Golf: ONSITE
Playa Paraiso Golf Club
Designed by P.B. Dye.
Holes: 18
Club Rental Fees: $
Water Sports on Site
Scuba: Additional Charge
Snorkeling: Complimentary
Wind Surf: Complimentary
Health Club / Spa
Nautilus Equipment: Complimentary
Sauna: Complimentary
Spa: Additional Charge
Steam Room: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
An Adults-Only Luxury All Inclusive Resort in the Mayan Riviera is designed to fulfill your every need and exceed your every expectation. Elegantly crafted all-inclusive blend of luxury, gourmet dining, and absolute comfort with unparalleled service. This property features four a la carte restaurants, pool restaurant, three pools, shops, and beauty salon. World class state-of-the-art Spa. Butler and concierge in each building. WiFi is free throughout the building. Beach:
Total Rooms: 310
Year Opened: 2006 Credit Cards: Visa, Master Card
HOTEL RESTRICTIONS
Adults Only.
ROOM TYPES
SUPERIOR SUITE
Spacious suite includes one king bed or two double beds, a fully-equipped marble bathroom with a whirlpool tub, and a private balcony or terrace with garden or jungle views. Room also features luxurious amenities, complimentary Wifi, and much more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE OCEANFRONT
Suite includes one king bed or two double beds, a fully-equipped marble bathroom with a whirlpool tub, and a private balcony with ocean views. Suite also features luxurious amenities, complimentary access to Spa Sensation wet area, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
VILLA
Spacious villa includes one king bed, a large living room with a garden view, and private pool and outdoor garden area. Villa also includes luxurious amenities, a romantic dinner in-suite, complimentary access to Spa Sensations wet area, and much more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE
Suite includes one king bed or two double beds, a fully-equipped marble bathroom, and a private balcony or terrace with garden or jungle views. Suite also features a whirlpool tub, turndown service, access to Spa Sensation wet area, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE POOL VIEW
Suite includes one king bed, a fully-equipped marble bathroom, and a private balcony or terrace with pool views. Suite also features a minibar, luxurious amenities, a whirlpool tub, access to Spa Sensations wet area, and more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUPERIOR SUITE OCEANFRONT
Suite includes one king bed or two double beds, a fully-equipped bathroom, and a private balcony or terrace with beautiful oceanfront views. Suite also features luxurious amenities, nightly turndown service, and much more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUPERIOR OCEANFRONT CORNER STE
Suite includes one king bed, a fully-equipped marble bathroom, and a private, wrap-around terrace with oceanfront views and a whirlpool. Suite also features luxurious amenities, complimentary access to Spa Sensations wet areas, and more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite

OTHER INFO
Bathrobes
24 Hour Room Service
DINING
Iberostar Grand Hotel Paraiso features 1 meal plan options:
All Meals, Drinks & Tips
There are 5 Restaurants at Iberostar Grand Hotel Paraiso:
Haiku Japanese Restaurant - A la carte Japanese restaurant. Open for dinner only. Reservations required. Formal dress code.
Latelier Gourmet Restaurant - Gourmet local and international cuisine served a la carte. Open for dinner only. Formal dress code.
Venezia Italian Restaurant - Traditional Italian cuisine served a la carte. Open for dinner only. Reservation required. Formal dress code.
Belle Vista Buffet Restaurant - Full buffet-style restaurant open for breakfast, lunch, and dinner. Casual dress code.
Toni's Surf &Turf Restaurant - A la carte restaurant serving a delicious variety of meat, fish, and vegetable dishes. Open for dinner only. Reservations required. Formal dress code.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Catamaran, kayaks
Nightly Activities & Entertainment:
Shows, Live Music, Disco
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
2703 Recommend
2703 past Apple Vacationers would recommend Iberostar Grand Hotel Paraiso to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 5207 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Simply the best!
drmolar2016, Rochester, New York
Thu Sep 29 11:37:33 EDT 2016
We just returned from a 1 week stay at the Iberostar Grand Paraiso and although I seldom write reviews I really had to share my incredible experience. We have stayed at many all-inclusives all over the world and I can honestly say from the accommodations to the staff to the food this resort is 2nd to none. To start off our well appointed oceanfront room was directly on the beach which is a rarity in hotels these days. The best aspect of this resort is the wonderful caring staff. Everyone was constantly asking us if there was anything that they could do for us and any request was acting on immediately. I have to single out the waiters Emilio and Victor who went well above the norm and treated us like family-Royal family. Our meals were the best we have had anywhere. My father in law had lobster at most meals including breakfast. Our favorite restaurants were the Italian and Surf &Turf but all were excellent. My only complaint is that my wife will now only stay at this resort. I can't wait to return! . More>

amazing stay
lwall121, warrington england
Wed Sep 28 12:04:26 EDT 2016
We stayed in February 2016 for a week just to get some winter sun just the 2 of us, we have travelled to mexico many times over the last 10 years and this hotel by far was the best we have stayed at. Service was Excellent, room comfort was outstanding, food choice and quality was very good. Entertaiment was of a high standard in an air conditioned theatre. the pools were very big but a liitle cool in february. overall an excellent trip, we would return and will consider other iberostar hotels in the future. More>

Not really sure where to start. Out of my element on this one.
gomoab-com, Park City, Utah
Sun Sep 25 20:58:21 EDT 2016
I guess I'm not sure where to start. I have been taken completely off guard by this experience. That is, in a good way. I live in a mountain ski resort town in the USA. Park City, UT and my standards are above average I would guess? We own a million $ plus home and travel frequently. We are both technology professionals. However, I am rarely exposed to exceptional service like I have experienced in the last week at Iberostar Grand Hotel Paraiso. I am speechless. I am uncomfortable and out of my element explaining my stay here. This is not what I expected. The friendliness and professionalism of the staff, across the board is staggering. They are consistent, timely and genuine every day, and that is what has struck me. They have surprised us each day with a creative, gift, service or delight. What strikes me is that you can tell that the effort is rooted in a genuine desire to please their guests and make it special. I am humbled by this place. The resort is spotless. The staff in every area is intelligent, inquisitive of your experience and professional. I have never, ever posted a review of a destination resort. This one is required, I must shout praises for whomever manages this resort and manages to hire such wonderful, priceless employees. I will honor Grecia who checked us in, Alturo who welcomed us 'Home' when we arrived, Emilio's consistent, gracious service in the Bella Vista restaurant, Hugo who always took the time to inquire about our dining experience, and there were many more. I don't get many vacations these days, We have a lot more money than time so any vacation is precious. I'm a little cynical and didn't expect much when I booked this resort. I now understand what they mean when Alturo told me "Welcome Home" when I arrived. Thank you everyone for a special week. More>

4th visit-still love the hotel,but feeling they need to step up their game
karlimd, Baltimore, Maryland
Sun Sep 25 18:41:53 EDT 2016
Greetings, We just returned from our 4th visit to the Iberostar Grand. We have always enjoyed our stays at this property, and this time was no different. This time though there were a few areas which I feel could use a little improvement. But first the good.😎 We arrived around 1pm and our room was ready! Something new, you now have to pay extra for a guaranteed pool view, which we did. We had a 3rd floor quiet pool view. The room was lovely. For the next 5 days we enjoyed great weather and enjoyed the wonderful staff at The Grand.The staff truly is their best asset!! First ,let me add we are pretty easy going and are not complainers. And secondly, before you start judging and saying how petty I'm being, just remember different things are important to different people on vacation. I am noting these things not because they affected our good time,but because they may help others in planning their vacations. Sometimes when you have it narrowed down to a couple of resorts,it's the little things that sway your decision!! * They will try to sell you a "vacation club membership" by passing you off to someone after check-in. We just said no we were not interested and do not want to talk to anyone about it, and they didn't bother us after that * The butler situation. We never use the butler,but they really should drop the whole butler thing because so many people were complaining about it. People have expectations that they are going to have this "private butler" which doesn't seem to happen very often. They should call them concierges,because that's what they really are! We just pick up the phone and ask for what we need-it works great!! *Room service - OK I have kind of a big issue with this! This is an up-scale expensive resort, and yet the room service food is just not very good! And the menu has been the same forever- very,very limited. There are many evenings after a long day in the sun,drinking,you just want to hang in and have a nice dinner in your room.Please up-date your room service menu , and make the food delicious:) We recently stayed at Secrets Akumal and their room service menu is like a full restaurant menu, and it was very good!! Like fine dining in your room! * When I say this, I can hear some of you saying - your in Mexico so of course the TV is in Spanish- I know that!! But for those of you that TV is important, you only get 4 English channels at the Grand(BBC,Fox news,Fox sports, and one more). No movie channels. *Outside bar. I really wish The Grand would add a nice outside bar to the property!The evenings were beautiful, nice breeze,beautiful stars, and no where outside to have a drink! The lobby bar is fun,and Daniel makes a good drink ,but it's inside!!! * Reservation system. I'm not a fan,and prefer not to have to be on a schedule. Many of the newer up-scale all inclusive hotels have no reservation policies. I was talking to the reservation girl about this policy yesterday, and her response," it's only hard to get reservations the first few nights of your stay". Really!! The first few night could be half of your stay!! The key to avoiding the whole reservation scene is to e-mail the hotel prior to arriving. We made all our reservations before we arrived and it worked out fine. So those are my suggestions:) Like I said,we still had a great time! The food is fine.It's a beautiful property,and the people are super nice. When we first started going to The Grand it was really the only luxury adults only all inclusive,but now there are several...so the Grand has to keep up!! Cheers and enjoy your vacation! More>

An amazing place!!
,
Sun Sep 25 13:43:37 EDT 2016
We stayed at the Iberostar Grand Hotel Paraiso for 4 nights in September. We have stayed at a number of all inclusive resorts in the Caribbean. I chose this resort based on the number of great reviews. I have never written a review before; however, feel I need to for this one. This was - hands down - the most amazing resort we have been to! It is gorgeous - the rooms are great, the amenities great. The most memorable part of the trip was the staff - from the moment we arrived until we left. We cannot even single any staff member out as they were all extremely friendly and always available. Always trying to find a way to make your stay more enjoyable. The entire time we were there we kept remarking about how incredible the place was - cannot wait to return!! More>



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