Cancun

Iberostar Grand Hotel Paraiso


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IBEROSTAR's Grand Collection: Hotel of hotels, the award winning IBEROSTAR Grand Hotel Paraiso is among the most upscale resort hotels in all of Mexico and the most prestigious within the IBEROSTAR Paraiso complex with its breathtaking neo-classic design. Every room is a spacious junior suite and is equipped with a Jacuzzi for two. This adults-only luxury 24-hour all-inclusive resort in Riviera Maya is designed to fulfill your every need and exceed your every expectation. Indulge in gourmet dining and absolute comfort with unparalleled service. This resort features four a la carte restaurants, a pool restaurant, three pools, shops, a beauty salon, a world class, state-of-the-art spa, and butler and concierge in each building.

IBEROSTAR Resorts have always been recognized for their amazing cuisine, and the IBEROSTAR Grand Paraiso is no exception! Four specialty restaurants include Italian, Gourmet, Tepanyaki/Teriyaki, and Steak/Seafood dishes which will delight your palate. Feel like a romantic night in? Take advantage of 24-hour gourmet room service. All drinks are premium brands in six bars and lounges. Butler waiter service at the beach and pool means you don't even have to leave your chair!

There are many activities to keep the active traveler busy. During the day take advantage of the non-motorized watersports, aerobic classes, and tennis, all of which are included. Play great golf in an incredible setting at the 18-hole, par 72 IBEROSTAR Playa Paraiso Golf Course. Every evening, enjoy shows, live music, and the disco.

IBEROSTAR Grand Hotel Paraiso, synonymous with luxury and style, is the perfect place for unforgettable vacations, weddings, and honeymoons.

Exceptional Values!
Golf: Guests staying 3-4 nights receive one Free round of golf per person, per stay. Guests staying 5 nights or more will receive two free rounds of golf (per person, per stay; cart mandatory and extra fees apply).
Honeymooners: Bottle of Champagne, Fruit platter, IBEROSTAR gift, special turndown service, and room upgrade (based on availability).
Extra Value: Complimentary WiFi throughout the resort, including Paraiso Complex Shopping Center.

Find out more about IBEROSTAR Hotels & Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
Iberostar Grand Paraiso laps the shores of Playa Paraiso and is located only 30 minutes from the Cancun International Airport.
Address: Km. 309 PLAYA PARAISO
QUINTANA ROO


MX
Local Phone: 011529848772800
Toll Free Phone: 1-888-923-2722
Fax: 610-359-6625
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Concierge
Disco / Nightclub
Pools
Number of Pools: 3
Outdoor Pools: 3     Indoor Pools: 1
Swim-up Bar
One salt water pool with swim-up bar, heated indoor/outdoor pool with a retractable roof and lake pool. Beach and pool butlers.
Golf: ONSITE
Playa Paraiso Golf Club
Designed by P.B. Dye.
Holes: 18
Club Rental Fees: $
Water Sports on Site
Scuba: Additional Charge
Snorkeling: Complimentary
Wind Surf: Complimentary
Health Club / Spa
Nautilus Equipment: Complimentary
Sauna: Complimentary
Spa: Additional Charge
Steam Room: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
An Adults-Only Luxury All Inclusive Resort in the Mayan Riviera is designed to fulfill your every need and exceed your every expectation. Elegantly crafted all-inclusive blend of luxury, gourmet dining, and absolute comfort with unparalleled service. This property features four a la carte restaurants, pool restaurant, three pools, shops, and beauty salon. World class state-of-the-art Spa. Butler and concierge in each building. WiFi is free throughout the building. Beach:
Total Rooms: 310
Year Opened: 2006 Credit Cards: Visa, Master Card
HOTEL RESTRICTIONS
Adults Only.
ROOM TYPES
SUPERIOR SUITE
Spacious suite includes one king bed or two double beds, a fully-equipped marble bathroom with a whirlpool tub, and a private balcony or terrace with garden or jungle views. Room also features luxurious amenities, complimentary Wifi, and much more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE OCEANFRONT
Suite includes one king bed or two double beds, a fully-equipped marble bathroom with a whirlpool tub, and a private balcony with ocean views. Suite also features luxurious amenities, complimentary access to Spa Sensation wet area, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
VILLA
Spacious villa includes one king bed, a large living room with a garden view, and private pool and outdoor garden area. Villa also includes luxurious amenities, a romantic dinner in-suite, complimentary access to Spa Sensations wet area, and much more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE
Suite includes one king bed or two double beds, a fully-equipped marble bathroom, and a private balcony or terrace with garden or jungle views. Suite also features a whirlpool tub, turndown service, access to Spa Sensation wet area, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE POOL VIEW
Suite includes one king bed, a fully-equipped marble bathroom, and a private balcony or terrace with pool views. Suite also features a minibar, luxurious amenities, a whirlpool tub, access to Spa Sensations wet area, and more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUPERIOR SUITE OCEANFRONT
Suite includes one king bed or two double beds, a fully-equipped bathroom, and a private balcony or terrace with beautiful oceanfront views. Suite also features luxurious amenities, nightly turndown service, and much more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUPERIOR OCEANFRONT CORNER STE
Suite includes one king bed, a fully-equipped marble bathroom, and a private, wrap-around terrace with oceanfront views and a whirlpool. Suite also features luxurious amenities, complimentary access to Spa Sensations wet areas, and more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite

OTHER INFO
Bathrobes
24 Hour Room Service
DINING
Iberostar Grand Hotel Paraiso features 1 meal plan options:
All Meals, Drinks & Tips
There are 5 Restaurants at Iberostar Grand Hotel Paraiso:
Toni's Surf &Turf Restaurant - A la carte restaurant serving a delicious variety of meat, fish, and vegetable dishes. Open for dinner only. Reservations required. Formal dress code.
Haiku Japanese Restaurant - A la carte Japanese restaurant. Open for dinner only. Reservations required. Formal dress code.
Latelier Gourmet Restaurant - Gourmet local and international cuisine served a la carte. Open for dinner only. Formal dress code.
Venezia Italian Restaurant - Traditional Italian cuisine served a la carte. Open for dinner only. Reservation required. Formal dress code.
Belle Vista Buffet Restaurant - Full buffet-style restaurant open for breakfast, lunch, and dinner. Casual dress code.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Catamaran, kayaks
Nightly Activities & Entertainment:
Shows, Live Music, Disco
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
2703 Recommend
2703 past Apple Vacationers would recommend Iberostar Grand Hotel Paraiso to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 5342reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Great as usual
Dr David S, Thornhill, Canada
Wed Nov 30 07:42:55 EST 2016
We really love this place. This was our fifth time here and it had always been a consistently fantastic holiday. The staff is always attentive and you can get anything you want whenever you want i The reservations are snap and very easy to modify when when necessary. We loved the lamb at the Italian restaurant and had an exquisite meal at the gourmet French restaurant. The staff are always pleasant and happy to do anything for you. They really care about making you happy The grounds are kept immaculate and the rooms are always clean. Really love it when the butler sets up your Jacuzzi with gorgeous rose petals and champagne and chocolate. Great way to end the night. This is one of our favorite places and we love coming back. I wouldn't hesitate to come back again Consistently excellent. Highly rated

Totally relaxed
JANHECK, SandalsGrandeSt.Lucia
Tue Nov 29 05:31:09 EST 2016
This was our 7th time at the Grand. We needed to get away and we enjoy the Grand so much and the friendly staff that we couldn't go anywhere else. Long walks on the beach is safe. They provide great activities and wonderful service on the beach. The food at ALL the restaurants is delicious but we tend to go to the buffet more often. Thank you to the staff, Julio, Gabriel,Eli, Cesar(the best server at Tony's) Alberto, Victor and of course the funny and entertaining Edder. We were at the Grand over Halloween and enjoyed the special activities.

Just perfect!!! Top!!!
Oscar_Zur77, Zurich, Switzerland
Mon Nov 28 08:02:23 EST 2016
I travel a lot around the world and can assure you this was one of the best hotel I have ever experienced in my life. I will break down all the aspects but in few words this Grand Hotel is really Grand, is really a 5 stars, is the place to have a great holiday without thinking about anything, they do it for you. What is doing this hotel Great is the people, because every single person of the staff is doing the impossible to make your holiday the best experience. Lobby/Welcome An excellent personalized welcome that make you immediately forget the long trip to reach the hotel. I personally felt immediately all right, confortable. They will remember the number of your room every time you approach them, amazing. Cleaning The hotel is super clean: public areas, restrooms, restaurants, swimming pools. The room is checked several times during the day. The marble floor is shining in every place. Cleaning service is always present. Well done! Room Big and beautiful. Marble floor, big wardrobe, big safe, 2 big beds (on my case), a chaise longue, a desk. There is a fridge filled with everything and you can ask whatever you want, they will bring it. A big balcony with sofa, table and hanging chair. The bathroom is huge, 2 washbasins (1 for him and 1 for her) located one opposite to the other, a big jacuzzi, a shower and full equipped. Swimming pools Amazing. The big one is with salty water, the place with the animation and there is a big pool-bar at the side which can be used from in and outside the pool. The quiet one is just beautiful and very relaxing, no animation, no music. The covered one is also beautiful with small green tiles and several waterfalls and water jets. What a nice architecture on this pool! Furthermore there is a sauna, a steam bad and an equipped gym. You can also decide to go for a massage (not included). All pools have at least 2 big jacuzzi, some of them with warm water. All around the pools are deckchairs, beds and gazebos equipped with towels. There are waiter and waitress continuously asking if you want a drink. You can chose the place you like more and change whenever you want, there are always enough chairs. 6 Restaurants The main buffet for breakfast and dinner is at Bella Vista. The buffet is amazing, not just a buffet. There is nothing missing. Just to give an idea there are 20 types of fresh fruit on the breakfast buffet. As soon as something is taken will be replaced. The other 5 restaurants are so great, Italian, Mexican, Gourmet, Japanese and Surf and Turf (my preferred). Best meat cuts, great fishes, crabs and lobsters. I can’t summarize all, just try. You always have appetizer, main course and dessert. The service at the restaurants is always excellent, doesn’t matter which one you choose. The bring you at the table, the offer you a menu always, even at the buffet, and they are so fast in bringing your orders, both food and drinks. Wine card There is a choice of about 40 different wines included, champagne, white, rosé and red. Some of them are really excellent. There is no need to buy a wine outside the included offer. A sommelier is available in case of questions or doubts. Bars All the bars, in particular at the pool, at the lobby and at the theatre are great. The guys are preparing delicious cocktails and always ready to have a word with the guests. TOP! Animation team What a team guys! They are always smiling, they remember your name, they are part of your day without being intrusive, they respect your privacy. Always present they make their best to enrich your day. They are the cream on top of the ice cream. Well done! People (staff) By purpose I didn’t mention any name, but everybody is always smiling and be ready to do everything to make your stay just perfect. I cannot complain even under torture. Architecture Beautiful structure, inside and outside. All the details are taken in consideration. The garden is very nice with some animal around. Gym, SPA The main gym and SPA are located close to the convention center and available for the 5 hotels. Fully equipped, very very nice. There are tennis courts with free lessons, a golf driving range and just outside a golf course with 18 holes if I am not mistaking. Theatre Every night there is a different show, all of high level. The theatre has air conditioning! All inclusive formula That’s the best on my opinion. I was just bringing few dollars for tips, that’s it. No need of bringing money with you. All types of food and alcool is included, with all the international brands. Beach Nice, fully equipped, security is always there, enough place for everybody. There are some rocks in front of the hotel, but just few meters on the side areas there are no rocks anymore. I apologize if I forgot something. It is the best option to go for relax or have a little bit more. The hotel is adults only so no children around. I travelled alone and that was never an issue. HIGHLY RECOMMENDED!!! I will go back again and again.

Already ten times
j4205lemay, Montreal, Quebec
Mon Nov 28 07:40:53 EST 2016
Been to Mexico for 20 years, First five were on the west coast then switched to yucatan peninsula. Tried for first five years a new five star beach resort always testing a newly opened resort. Then Iberostar Grand Paraiso opened up which we also tried and were totally impressed by the total luxury of this one comparable to the best of Las Vegas. We have returned every year since (except last yearwhen we were tempted to try the Iberostar Grand Bavaro at Punta Cana) We intend to return to Mexico this year to see if still all as perfect. I particularly like the golf course the condition of which has improved year after year. Food is great, beach is fine but not the greatest sevice is excellent and friendly and after some many visits we know much of the staff. We have always booked beach front rooms. My understanding is that the hotel is the flag hotel of the chain with the owners of the chain having his apartments there. Beach front hotels need a lot of maintenance because of weather,sea salt etc etc and we can say that the maintenance for buidings and vegetation is a priority. The Grand is adults only but residents also have access to the Lindo and Mayan which are just next door. In fact when we invited daughters and grand children we stay at the Mayan which is also great. We always been lucky with weather end March early April. Last visit April 2015

As beautiful as ever!
chalbe, Toronto
Sun Nov 27 08:44:28 EST 2016
This was our 4th visit to this beautiful hotel. A few things have changed with the privilege membership? not sure what the program is called, we were only approached personally once and 2 or 3 times via envelopes in our room. The small sitting area that was outside off the main lobby had been enclosed and is now for the members only. Miss that space it was a nice place to sit and chat with other guests over a few drinks/coffee and popcorn. Overall the hotel is beautiful as ever, this time our view was over the quiet pool, absolutely beautiful. The steak house Toni's is still amazing, the Venetian beautiful food, the Mexican restaurant very good as well. The buffets the shrimp Fajitas still yumm. Food is still excellent, no matter where you are eating. We also were lucky enough to participate in the Chef on Tour beautiful, from the cocktails through to the dessert. The one thing that makes the Grand Grand is the people, the staff go out their way to make you happy, from the chefs that went out of their way to make the coconut stuffed limes, delish, to the quick resolution to a bump in our trip from the management staff, to the employees in the buffet and the activity team. They all strive to get to know you personally say hello and try to meet whatever needs you may have. This is an exemplary hotel in so many ways, the grounds, the hotel itself and the very best part the people, you will never be disappointed in choosing this hotel.



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