Cancun

Iberostar Grand Hotel Paraiso


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All Inclusive    

Crystal Award Winner: Best All-Inclusive Resort, 2015 & 2016
Crystal Award Winner: Best Destination, 2015-2016

Exceptional Values!

Golf: Guests staying 3-4 nights receive one Free round of golf per person, per stay. Guests staying 5 nights or more will receive two Free rounds of golf per person, per stay. (Cart mandatory and extra fees apply).
Honeymoon: Bottle of Champagne, Fruit platter, IBEROSTAR gift, special turndown service and room upgrade (based on availability).

IBEROSTAR's Grand Collection: Hotel of hotels, the award winning IBEROSTAR Grand Hotel Paraiso is among the most upscale resort hotels in all of Mexico and the most prestigious within the IBEROSTAR Paraiso complex with its breathtaking neo-classic design. Every room is a spacious junior suite and is equipped with a Jacuzzi for two. This adults-only luxury 24-hour all-inclusive resort in Riviera Maya is designed to fulfill your every need and exceed your every expectation. Indulge in gourmet dining and absolute comfort with unparalleled service. This resort features four a la carte restaurants, a pool restaurant, three pools, shops, a beauty salon, a world class, state-of-the-art spa, and butler and concierge in each building.

IBEROSTAR Resorts have always been recognized for their amazing cuisine, and the IBEROSTAR Grand Paraiso is no exception! Four specialty restaurants include Italian, Gourmet, Tepanyaki/Teriyaki, and Steak/Seafood dishes which will delight your palate. Feel like a romantic night in? Take advantage of 24-hour gourmet room service. All drinks are premium brands in six bars and lounges. Butler waiter service at the beach and pool means you don't even have to leave your chair!

There are many activities to keep the active traveler busy. During the day take advantage of the non-motorized watersports, aerobic classes, and tennis, all of which are included. Play great golf in an incredible setting at the 18-hole, par 72 IBEROSTAR Playa Paraiso Golf Course. Every evening, enjoy shows, live music, and the disco.

IBEROSTAR Grand Hotel Paraiso, synonymous with luxury and style, is the perfect place for unforgettable vacations, weddings, and honeymoons.

Find out more about IBEROSTAR Hotels & Resorts. Learn more about Riviera Maya.
HOTEL LOCATION
Iberostar Grand Paraiso laps the shores of Playa Paraiso and is located only 30 minutes from the Cancun International Airport.
Address: Km. 309 PLAYA PARAISO
QUINTANA ROO


MX
Local Phone: 011529848772800
Toll Free Phone: 1-888-923-2722
Fax: 610-359-6625
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Concierge
Disco / Nightclub
Pools
Number of Pools: 3
Outdoor Pools: 3     Indoor Pools: 1
Swim-up Bar
One salt water pool with swim-up bar, heated indoor/outdoor pool with a retractable roof and lake pool. Beach and pool butlers.
Golf: ONSITE
Playa Paraiso Golf Club
Designed by P.B. Dye.
Holes: 18
Club Rental Fees: $
Water Sports on Site
Scuba: Additional Charge
Snorkeling: Complimentary
Wind Surf: Complimentary
Health Club / Spa
Nautilus Equipment: Complimentary
Sauna: Complimentary
Spa: Additional Charge
Steam Room: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
An Adults-Only Luxury All Inclusive Resort in the Mayan Riviera is designed to fulfill your every need and exceed your every expectation. Elegantly crafted all-inclusive blend of luxury, gourmet dining, and absolute comfort with unparalleled service. This property features four a la carte restaurants, pool restaurant, three pools, shops, and beauty salon. World class state-of-the-art Spa. Butler and concierge in each building. WiFi is free throughout the building. Beach:
Total Rooms: 310
Year Opened: 2006 Credit Cards: Visa, Master Card
HOTEL RESTRICTIONS
Adults Only.
ROOM TYPES
SUITE OCEANFRONT
Suite includes one king bed or two double beds, a fully-equipped marble bathroom with a whirlpool tub, and a private balcony with ocean views. Suite also features luxurious amenities, complimentary access to Spa Sensation wet area, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
VILLA
Luxurious bungalow villa with 1 king bed, a large living room and a private terrace with garden view. Private swimming pool and outdoor garden area. Villa also includes luxurious amenities with pillow menu, bathrobes and slippers.
1 King Bed Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE
Suite includes one king bed or two double beds, a fully-equipped marble bathroom, and a private balcony or terrace with garden or jungle views. Suite also features a whirlpool tub, turndown service, access to Spa Sensation wet area, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE POOL VIEW
Suite includes one king bed, a fully-equipped marble bathroom, and a private balcony or terrace with pool views. Suite also features a minibar, luxurious amenities, a whirlpool tub, access to Spa Sensations wet area, and more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUPERIOR SUITE OCEANFRONT
Suite includes one king bed or two double beds, a fully-equipped bathroom, and a private balcony or terrace with beautiful oceanfront views. Suite also features luxurious amenities, nightly turndown service, and much more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUPERIOR OCEANFRONT CORNER STE
Suite includes a fully-equipped marble bathroom and a private, oversized terrace with oceanfront views and a whirlpool. Suite also features luxurious amenities, complimentary access to Spa Sensations wet areas, and more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUPERIOR SUITE
Spacious suite includes one king bed or two double beds, a fully-equipped marble bathroom with a whirlpool tub, and a private balcony or terrace with garden or jungle views. Room also features luxurious amenities, complimentary Wifi, and much more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite

OTHER INFO
Bathrobes
24 Hour Room Service
DINING
Iberostar Grand Hotel Paraiso features 1 meal plan options:
All Meals, Drinks & Tips
There are 5 Restaurants at Iberostar Grand Hotel Paraiso:
Haiku Japanese Restaurant - A la carte Japanese restaurant. Open for dinner only. Reservations required. Formal dress code.
Latelier Gourmet Restaurant - Gourmet local and international cuisine served a la carte. Open for dinner only. Formal dress code.
Venezia Italian Restaurant - Traditional Italian cuisine served a la carte. Open for dinner only. Reservation required. Formal dress code.
Belle Vista Buffet Restaurant - Full buffet-style restaurant open for breakfast, lunch, and dinner. Casual dress code.
Toni's Surf &Turf Restaurant - A la carte restaurant serving a delicious variety of meat, fish, and vegetable dishes. Open for dinner only. Reservations required. Formal dress code.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Catamaran, kayaks
Nightly Activities & Entertainment:
Shows, Live Music, Disco
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
2842 Recommend
2842 past Apple Vacationers would recommend Iberostar Grand Hotel Paraiso to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 5826reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Vacation
Barbara H,
Thu Jul 20 08:39:12 EDT 2017
Stayed here last year booked up as soon as we returned home had an amazing time met up with friends that stayed in the hotel last year . Hotel great restaurants fab choice of Mexican Japanese Italian steak house fine dining .. staff were great .hated the mosquito that was the only down side of the holiday .

Honeymoon
Dave E, Joliet, Illinois
Wed Jul 19 16:53:47 EDT 2017
We recently visited the Grand Paraiso for our Honeymoon. We stayed for 8 days/7 nights. We arrived to the resort around 11:00am. We were greeted with drinks and escorted to the lobby bar (which is open 24hrs). Our room wasn't ready yet so we grabbed some lunch and checked out the grounds. After lunch we were walked to our oceanfront room where we met our Butler, Victor in building 70. During our stay we couldn't find one thing to complain about. Hospitality: As I said, our Butler, Victor was amazing. He helped us with any questions we had. Also, our concierge, Mar was amazing. She helped us with Spa and dinner reservations. She also helped make a hair appointment for my wife for pictures we had scheduled. Cleanliness: Our room was always clean. The resort grounds are always maintained. The workers are constantly grooming the grounds and making minor repairs to make the place immaculate. Pool: The pool is relatively quiet. There are some pool games, but they aren't obnoxious. There are plenty of cabanas and chairs! The swim up bar is very nice and roomy. The cocktail servers by the pool were great. They always remembered your drink. Our cocktail server, Theresa always kept our drinks full. Food: There is always a place to eat. (Room service is always nice to use). The buffets offered a large variety of food. It is very nice to make dinner reservations. The Italian and Surf & Turf restaurants were great. We always had our table decorated with roses, which made it special for our Honeymoon. Room: The room was great. The bed was comfortable. There is also a "pillow menu" that should be used. The bathroom has 2 sinks (which is very convenient). There was also a lot of room in the shower. The mini bar was always stocked. There was always bottles of water by the bed for turn-down service. The room was cold (we love to sleep in a meat locker). And the view from the 2nd floor balcony was breathtaking. Where is also a small couch and wicker swinging chair out there. Tips: Bug spray is provided. You might want to bring more, we got a few mosquito bites. While we were there, they didn't use straws (because of the turtles). I would bring re-usable mugs and straws for beverages. We were really glad we did. Sunblock. We used a lot of it! And we also liked the beach chair clips for towels. We did take a golf cart over to the Maya and Lindo resorts. We went to look at the pictures we had taken on the beach and while we were waiting for them, we stopped at the Corner sports bar at the Lindo. It was very nice and the bartender was great. They also had a few TVs on the walls with sports playing.

The Grand is The Best!!!!
cates181, Edgewood, Texas
Wed Jul 19 15:57:22 EDT 2017
We just returned from another trip to The Grand. My husband and I have been to this property for several years in a row now and love it every time!! This year we took our three adult children with us and they had the time of their lives! We booked through (Ruth DeMuth) ruth@trip guy.com. She handled everything for us. Our flight ,our room, our transportation, and even our dinner reservations. She was on top of everything!! The rooms at The Grand are all great. We stayed on the serenity pool side and loved it. So convenient to everything! We ate at the French restaurant, The Surf and Turf, The Mexican restaurant, and The Hibachi restaurant. I'm surprised to say that The French restaurant was our favorite! My husband had lamb chops and we all had beef tenderloin. It was spectacular!! The breakfast buffet is always a hit with us. Especially since they serve until 10:00 or 11:00! We also loved the grill by the pool everyday for lunch. We didn't have to miss any pool entertainment. The staff was good about getting our kids involved with all the daily activities. They loved all the water competitions! The shows at night are worth going to. We loved The Rock Show! After the show, we all met back at the Rhapsody Bar for Karaoke. And after that we all took the golf cart ride to The Disco in the shopping center! (It stays opened until 3:00 a.m.) The kids booked an excursion through Cancun Adventures that picked them up at the resort next door. They sailed out of Puerto Adventuras on a catamaran. They snorkled, swam, and ate lunch. They even had an open bar! The price was around $90 each. But they said it was worth every penny! They bought the picture package and the pictures are Gorgeous!!! The beach at The Grand is also wonderful!! Not near as crowded as the ones next door! We also found out that you can rent kayaks on the beach for an hour for free. And snorkeling gear. We didn't know this our previous years. The Grand just has a awesome feel to it! We have met the most wonderful people throughout the years there and become like family. We return evey year at the same time to experience it again!

A Grand Ole Time!
,
Wed Jul 19 12:39:09 EDT 2017
This resort is a 5 star!! Easy check-in with welcome drinks. You do have to wear a wrist band the whole time which a little annoying, but they are a ribbon material so they were comfortable. Rooms: Our rooms were ready when we checked in. The butler showed us around and from other reviews was able to lower the ac temperature. The rooms had a stocked mini fridge bar and a snack selection. The beds were comfortable with a pillow choice menu. Their were no outlets for our phones next to the bed. The bathroom was nice with his/her vanity areas. The shower was on the small side and their wasn't a ledge for any of your products or a place to put your leg to shave. They supply a decent hairdryer! The balcony was nice with a lounge and a hanging chair. Pool: We woke up around 8:30 and were able to get the same chairs the whole time. The resort has floats leftover from previous visitors; they go fast so make sure to get them early. The pool was saltwater and temperature was refreshing cool. It was deep in the middle which was a challenge for my shorter friends. The pool drink service wasn't as great as we have seen at other resorts. Entertainment: The entertainment staff was great. Shout out to Eder (who knew all of our names on our first day there!) and Luis for pool games, daily Bingo and evening entertainment! My only suggestion would be to start the evening shows at 9:00. After a long day at the pool & over eating at an early dinner it's hard to make it that late. The shows we did attend were a little corny. Restaurants: Daily breakfast buffet was great. All kinds of selections! Our favorite restaurant was Toni's. Definitely recommend the surf and turf. We also ate at the hibachi & Italian...both really good too! Brisa was just ok. The lunch options are either a pool side grill or a sit down buffet. We alternated on these. Guacamole and pico are always the highlights with a Mexican vacation! Beach: We only make a couple trips to the beach to play volleyball. In front of the resort it's pretty rocky, but there is a close spot just down from the resort to swim. Bars: The lounge bar was great in the evening! Thanks to Elizabeth for keeping our drinks full. Nice presentation where they bring you the bottle of liquor you request and make the drink in front of you. Overall a great trip! Glad we picked this one!

Simply the BEST!!!
RichyVentura,
Wed Jul 19 08:28:55 EDT 2017
The Grand is the only way to go. This was our second trip to the Iberostar Grand Hotel Paraiso, and we're already thinking about planning another trip back. The resort is stunning, the service is phenomenal and the food / drinks are top of the line. Emilio at the buffet was hands down our favorite employee. He worked so hard and always took great care of us! Andy, Leslie, Juan, Louis and BiBi of the Star Friends were great fun, and always entertaining to talk with. We cannot wait to go back!



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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