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Iberostar Grand Hotel Paraiso


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IBEROSTAR's Grand Collection: Hotel of hotels, the award winning IBEROSTAR Grand Hotel Paraiso is among the most upscale resort hotels in all of Mexico and the most prestigious within the IBEROSTAR Paraiso complex with its breathtaking neo-classic design. Every room is a spacious junior suite and is equipped with a Jacuzzi for two. This adults-only luxury 24-hour all-inclusive resort in Riviera Maya is designed to fulfill your every need and exceed your every expectation. Indulge in gourmet dining and absolute comfort with unparalleled service. This resort features four a la carte restaurants, a pool restaurant, three pools, shops, a beauty salon, a world class, state-of-the-art spa, and butler and concierge in each building.

IBEROSTAR Resorts have always been recognized for their amazing cuisine, and the IBEROSTAR Grand Paraiso is no exception! Four specialty restaurants include Italian, Gourmet, Tepanyaki/Teriyaki, and Steak/Seafood dishes which will delight your palate. Feel like a romantic night in? Take advantage of 24-hour gourmet room service. All drinks are premium brands in six bars and lounges. Butler waiter service at the beach and pool means you don't even have to leave your chair!

There are many activities to keep the active traveler busy. During the day take advantage of the non-motorized watersports, aerobic classes, and tennis, all of which are included. Play great golf in an incredible setting at the 18-hole, par 72 IBEROSTAR Playa Paraiso Golf Course. Every evening, enjoy shows, live music, and the disco.

IBEROSTAR Grand Hotel Paraiso, synonymous with luxury and style, is the perfect place for unforgettable vacations, weddings, and honeymoons.

Exceptional Values!
Golf: Guests staying 3-4 nights receive one Free round of golf per person, per stay. Guests staying 5 nights or more will receive two free rounds of golf (per person, per stay; cart mandatory and extra fees apply).
Honeymooners: Bottle of Champagne, Fruit platter, IBEROSTAR gift, special turndown service, and room upgrade (based on availability).
Extra Value: Complimentary WiFi throughout the resort, including Paraiso Complex Shopping Center.

Find out more about IBEROSTAR Hotels & Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
Iberostar Grand Paraiso laps the shores of Playa Paraiso and is located only 30 minutes from the Cancun International Airport.
Address: Km. 309 PLAYA PARAISO
QUINTANA ROO


MX
Local Phone: 011529848772800
Toll Free Phone: 1-888-923-2722
Fax: 610-359-6625
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Concierge
Disco / Nightclub
Pools
Number of Pools: 3
Outdoor Pools: 3     Indoor Pools: 1
Swim-up Bar
One salt water pool with swim-up bar, heated indoor/outdoor pool with a retractable roof and lake pool. Beach and pool butlers.
Golf: ONSITE
Playa Paraiso Golf Club
Designed by P.B. Dye.
Holes: 18
Club Rental Fees: $
Water Sports on Site
Scuba: Additional Charge
Snorkeling: Complimentary
Wind Surf: Complimentary
Health Club / Spa
Nautilus Equipment: Complimentary
Sauna: Complimentary
Spa: Additional Charge
Steam Room: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
An Adults-Only Luxury All Inclusive Resort in the Mayan Riviera is designed to fulfill your every need and exceed your every expectation. Elegantly crafted all-inclusive blend of luxury, gourmet dining, and absolute comfort with unparalleled service. This property features four a la carte restaurants, pool restaurant, three pools, shops, and beauty salon. World class state-of-the-art Spa. Butler and concierge in each building. WiFi is free throughout the building. Beach:
Total Rooms: 310
Year Opened: 2006 Credit Cards: Visa, Master Card
HOTEL RESTRICTIONS
Adults Only.
ROOM TYPES
SUPERIOR SUITE
Spacious suite includes one king bed or two double beds, a fully-equipped marble bathroom with a whirlpool tub, and a private balcony or terrace with garden or jungle views. Room also features luxurious amenities, complimentary Wifi, and much more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE OCEANFRONT
Suite includes one king bed or two double beds, a fully-equipped marble bathroom with a whirlpool tub, and a private balcony with ocean views. Suite also features luxurious amenities, complimentary access to Spa Sensation wet area, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
VILLA
Spacious villa includes one king bed, a large living room with a garden view, and private pool and outdoor garden area. Villa also includes luxurious amenities, a romantic dinner in-suite, complimentary access to Spa Sensations wet area, and much more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE
Suite includes one king bed or two double beds, a fully-equipped marble bathroom, and a private balcony or terrace with garden or jungle views. Suite also features a whirlpool tub, turndown service, access to Spa Sensation wet area, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE POOL VIEW
Suite includes one king bed, a fully-equipped marble bathroom, and a private balcony or terrace with pool views. Suite also features a minibar, luxurious amenities, a whirlpool tub, access to Spa Sensations wet area, and more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUPERIOR SUITE OCEANFRONT
Suite includes one king bed or two double beds, a fully-equipped bathroom, and a private balcony or terrace with beautiful oceanfront views. Suite also features luxurious amenities, nightly turndown service, and much more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUPERIOR OCEANFRONT CORNER STE
Suite includes one king bed, a fully-equipped marble bathroom, and a private, wrap-around terrace with oceanfront views and a whirlpool. Suite also features luxurious amenities, complimentary access to Spa Sensations wet areas, and more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite

OTHER INFO
Bathrobes
24 Hour Room Service
DINING
Iberostar Grand Hotel Paraiso features 1 meal plan options:
All Meals, Drinks & Tips
There are 5 Restaurants at Iberostar Grand Hotel Paraiso:
Toni's Surf &Turf Restaurant - A la carte restaurant serving a delicious variety of meat, fish, and vegetable dishes. Open for dinner only. Reservations required. Formal dress code.
Haiku Japanese Restaurant - A la carte Japanese restaurant. Open for dinner only. Reservations required. Formal dress code.
Latelier Gourmet Restaurant - Gourmet local and international cuisine served a la carte. Open for dinner only. Formal dress code.
Venezia Italian Restaurant - Traditional Italian cuisine served a la carte. Open for dinner only. Reservation required. Formal dress code.
Belle Vista Buffet Restaurant - Full buffet-style restaurant open for breakfast, lunch, and dinner. Casual dress code.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Catamaran, kayaks
Nightly Activities & Entertainment:
Shows, Live Music, Disco
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
2703 Recommend
2703 past Apple Vacationers would recommend Iberostar Grand Hotel Paraiso to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 4810 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Thank goodness we went
paulbrayman, Oakville, Canada
Sun May 01 09:20:27 EDT 2016
Stayed 2 wks there March 2015 at beachfront suite, My wife was diagnosed with stage 4 bowel cancer 2 months later, no symptoms on trip and passed away Dec 2015. Thank goodness we took this lovely 2 week holiday not knowing she was ill. Had the greatest trip ever and the money means nothing....worth every penny. Hotel staff were superb and Eric, pool guy, one to remember. Now 70 and single, doubt I will ever return but hopefully others will enjoy as my Anne and I did...best ever !!! Paul and Anne Toronto Canada More>

I will keep this short and sweet...
Eric S, Sandusky, Ohio, United States
Sat Apr 30 16:18:27 EDT 2016
I have reviewed this hotel several times and don't feel the need to go into the details of the hotel as it is covered thoroughly by everyone. My wife and I have been to this resort 17 times (13 according to the hotel, but they aren't counting the 4 or 5 day trips that we took there) and are close to the most frequented guests. There is a couple from Belgium that have been there over 20, kudos to them; but we will catch them. I put this in here not to brag but to show the dedication people have for this property with over a 40% return rate. Where to begin.... The hotel was very busy for this time of year with over 90% occupancy but the staff just works all the harder. The place is still immaculate and the food is still good. We have been coming since the opening and the menus have not changed and it is time. The food kind of gets monotonous after so many visits. The staff is still amazing. I will give my shout outs to all the butler staff for a wonderful job. Rene, the head butler does a remarkable job with them. Want to give Fernando and Gonzalo an extra shout for being nothing short of remarkable. All the bartenders are awesome as well and I consider them my friends. Eder, I don't know what to tell you.... Thanks again to all the staff, we will be back soon. More>

WOW!!
nicrydan, Fayetteville, Pennsylvania
Sat Apr 30 13:18:27 EDT 2016
We upgraded to the Grand ocean front, from the Maya and could not have been happier!! So clean, such a beautiful view, and so perfect. The room and hotel was great, fantastic and the service was beyond fabulous. The hospitality that you have is beyond what we could of imagined. The people were so friendly and helpful and when ever you needed something they were there for you. We got along so well with Rodrigo it was as if he was family, he was helpful, intelligent and very knowledgeable about the area. He helped make our stay one of the best ever. Always greeted us with a smile and conversation. Jenny and Fernando (our butler) were awesome and Fernando took care of us when we needed it (we were sick one day) and he helped us to feel better, even got us chicken soup. Fernando went out of his way to help us even when we got a coconut . We were not sure what to do with it, as far as drinking from it. The food at all the restaurants where great and the service was beyond measurement. The pool bar is where we spent most of our time and enjoyed it, the bartenders were fabulous. The grilled outdoor lunch everyday was out of this world, we tried to taste everything that they had to offer but there was always so much food and different varieties. Everybody was so helpful, pleasant and a joy to be around. We need to go back ASAP. We have never been so relaxed as we were there. thank you to everyone that made our stay the best ever. It was the best vacation we have ever had and enjoyed every minute of it. More>

The best wedding + honeymoon imaginable!!
Ims0205, NJ
Sat Apr 30 09:45:48 EDT 2016
A few months late for my review, but I am still basking in the glory of a fabulous wedding at Iberostar Grand Hotel Paraiso! Our experience with both the wedding and our stay at the Grand was EXCEPTIONAL. I will first start with the hotel, wow! The attention to detail throughout the resort is what truly sets this resort apart from all other all-inclusive hotels in the Carribean. We have been to several all-inclusives in the area and nothing compares to the Grand. The rooms were beautiful and clean. The food was top notch, and plentiful – always options for the pickiest of eaters. There were plenty of daytime activities for the vacationers that don’t like to just sunbathe. All the staff at the pool were the best and learned our names (and drinks!) over the course of our stay there. The Grand complex is fairly large and very beautiful. Everything was always clean and well maintained. We tried several of the a la carte restaurants, The Italian, French, Mexican – all were fabulous, as expected. The buffet for breakfast and dinner also continue the theme, plentiful and delicious. The servers at all restaurants will go above and beyond for you and will literally get you anything you could ever want. Now on to the good stuff - reviewing the wedding. My wedding planner was Lorena Ortiz, and from the first email she made it known to me that she will make it the most amazing day for my husband and I. She delivered on that promise, and then some! Once my husband and I arrived at the resort, Lorena was there to greet us and go over final wedding details. Lorena was very detail oriented, and made each of our weekend events a perfect event. She would always promptly respond to my (bridezilla) questions every few days the weeks leading up the wedding. She was a pleasure to work with. With each event, she did a little something extra to make it an even more special event for us. Every event was decorated beautifully! She was always there to make sure each night ran smoothly. I never had to worry about anything, she took care of it all! Lorena recommended we use Adventure Photography, the photographer that is present on hotel premises. They did a great job! Captured all the great moments throughout the night and we love our pictures. We used the spa at the convention center for hair and makeup for the bridal party and myself. They did a fabulous job! It is very nerve-wracking to plan a destination wedding from afar and all via email, but we are so happy with how everything turned out. We are still in awe at the amazing job done by Lorena and all the staff at Iberostar Grand Hotel Paraiso. We look forward to a return trip sometime soon! More>

Our 4th visit still as good if not better than the first
karenZ4051GZ, London, United Kingdom
Sat Apr 30 05:32:48 EDT 2016
Not very good at writing stuff like this so might be a bit jumbled lol,after a long ten hour flight we arrived lovley champagne welocmme,and was shown straight to our room it was as always lovley on the third floor overlooking the quite pool,the day after we got there I realised I forgot my spacer for my inhaler I'm asthmatic and was geting very breathless so this was very important to us went to the main pharmacy but they did not have one so went to our concierge and the lady there who I'm so sorry can't remember her name went on line found the spacer I needed phoned a pharmacy in the town who had one within the hour the spacer was delivered to our room how good is that we was in room 7288 so if a message could go to her a big thank you I could enjoy the rest of my holiday cos of you,how good I'd that 😀the pool was just as lovley as we remembered the beach is amazing but I just don't understand how the beach bar is for prestige guests it was always empty what a waste we have always said that up shud always have a beach bar but for all the guests,Ricardo round the pool was great nothing was to much trouble for him my god he runs everywhere,Daniel and Gus at the lobby bar were excellent like a comedy duo ur drinks were poured as soon as they saw you,Olivia once again was fantastic we went to the Japanese and wanted a dish swapped around so we could have some curry sauce and she saw to this that this was done,we meet some old friends Karen and Bob and some new friends Karen and Andy and many more and I'm sure it won't b the last time we all meet up there either it's a long old flight from England and with the time difference to it does make u very tired at both ends but it is all truly worth it if I have forgot to mention any one sorry u were all fantastic every one goes out there way for u I can see why it's called the grand as its nothing short of grand ur own paradise island Karen and Steve we stayed for ten days between April 18/28 and yes we will be back More>



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