Cancun

Iberostar Grand Hotel Paraiso


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All Inclusive    

Crystal Award Winner: Best All-Inclusive Resort, 2015 & 2016
Crystal Award Winner: Best Destination, 2015-2016

Exceptional Values!

Golf: Guests staying 3-4 nights receive one Free round of golf per person, per stay. Guests staying 5 nights or more will receive two Free rounds of golf per person, per stay. (Cart mandatory and extra fees apply).
Honeymoon: Bottle of Champagne, Fruit platter, IBEROSTAR gift, special turndown service and room upgrade (based on availability).

IBEROSTAR's Grand Collection: Hotel of hotels, the award winning IBEROSTAR Grand Hotel Paraiso is among the most upscale resort hotels in all of Mexico and the most prestigious within the IBEROSTAR Paraiso complex with its breathtaking neo-classic design. Every room is a spacious junior suite and is equipped with a Jacuzzi for two. This adults-only luxury 24-hour all-inclusive resort in Riviera Maya is designed to fulfill your every need and exceed your every expectation. Indulge in gourmet dining and absolute comfort with unparalleled service. This resort features four a la carte restaurants, a pool restaurant, three pools, shops, a beauty salon, a world class, state-of-the-art spa, and butler and concierge in each building.

IBEROSTAR Resorts have always been recognized for their amazing cuisine, and the IBEROSTAR Grand Paraiso is no exception! Four specialty restaurants include Italian, Gourmet, Tepanyaki/Teriyaki, and Steak/Seafood dishes which will delight your palate. Feel like a romantic night in? Take advantage of 24-hour gourmet room service. All drinks are premium brands in six bars and lounges. Butler waiter service at the beach and pool means you don't even have to leave your chair!

There are many activities to keep the active traveler busy. During the day take advantage of the non-motorized watersports, aerobic classes, and tennis, all of which are included. Play great golf in an incredible setting at the 18-hole, par 72 IBEROSTAR Playa Paraiso Golf Course. Every evening, enjoy shows, live music, and the disco.

IBEROSTAR Grand Hotel Paraiso, synonymous with luxury and style, is the perfect place for unforgettable vacations, weddings, and honeymoons.

Find out more about IBEROSTAR Hotels & Resorts. Learn more about Riviera Maya.
HOTEL LOCATION
Iberostar Grand Paraiso laps the shores of Playa Paraiso and is located only 30 minutes from the Cancun International Airport.
Address: Km. 309 PLAYA PARAISO
QUINTANA ROO


MX
Local Phone: 011529848772800
Toll Free Phone: 1-888-923-2722
Fax: 610-359-6625
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Concierge
Disco / Nightclub
Pools
Number of Pools: 3
Outdoor Pools: 3     Indoor Pools: 1
Swim-up Bar
One salt water pool with swim-up bar, heated indoor/outdoor pool with a retractable roof and lake pool. Beach and pool butlers.
Golf: ONSITE
Playa Paraiso Golf Club
Designed by P.B. Dye.
Holes: 18
Club Rental Fees: $
Water Sports on Site
Scuba: Additional Charge
Snorkeling: Complimentary
Wind Surf: Complimentary
Health Club / Spa
Nautilus Equipment: Complimentary
Sauna: Complimentary
Spa: Additional Charge
Steam Room: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
An Adults-Only Luxury All Inclusive Resort in the Mayan Riviera is designed to fulfill your every need and exceed your every expectation. Elegantly crafted all-inclusive blend of luxury, gourmet dining, and absolute comfort with unparalleled service. This property features four a la carte restaurants, pool restaurant, three pools, shops, and beauty salon. World class state-of-the-art Spa. Butler and concierge in each building. WiFi is free throughout the building. Beach:
Total Rooms: 310
Year Opened: 2006 Credit Cards: Visa, Master Card
HOTEL RESTRICTIONS
Adults Only.
ROOM TYPES
SUITE
Suite includes one king bed or two double beds, a fully-equipped marble bathroom, and a private balcony or terrace with garden or jungle views. Suite also features a whirlpool tub, turndown service, access to Spa Sensation wet area, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE POOL VIEW
Suite includes one king bed, a fully-equipped marble bathroom, and a private balcony or terrace with pool views. Suite also features a minibar, luxurious amenities, a whirlpool tub, access to Spa Sensations wet area, and more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUPERIOR SUITE OCEANFRONT
Suite includes one king bed or two double beds, a fully-equipped bathroom, and a private balcony or terrace with beautiful oceanfront views. Suite also features luxurious amenities, nightly turndown service, and much more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUPERIOR OCEANFRONT CORNER STE
Suite includes one king bed, a fully-equipped marble bathroom, and a private, wrap-around terrace with oceanfront views and a whirlpool. Suite also features luxurious amenities, complimentary access to Spa Sensations wet areas, and more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUPERIOR SUITE
Spacious suite includes one king bed or two double beds, a fully-equipped marble bathroom with a whirlpool tub, and a private balcony or terrace with garden or jungle views. Room also features luxurious amenities, complimentary Wifi, and much more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE OCEANFRONT
Suite includes one king bed or two double beds, a fully-equipped marble bathroom with a whirlpool tub, and a private balcony with ocean views. Suite also features luxurious amenities, complimentary access to Spa Sensation wet area, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
VILLA
Luxurious bungalow villa with 1 king bed, a large living room and a private terrace with garden view. Private swimming pool and outdoor garden area. Villa also includes luxurious amenities with pillow menu, bathrobes and slippers.
1 King Bed Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite

OTHER INFO
24 Hour Room Service
Bathrobes
DINING
Iberostar Grand Hotel Paraiso features 1 meal plan options:
All Meals, Drinks & Tips
There are 5 Restaurants at Iberostar Grand Hotel Paraiso:
Venezia Italian Restaurant - Traditional Italian cuisine served a la carte. Open for dinner only. Reservation required. Formal dress code.
Belle Vista Buffet Restaurant - Full buffet-style restaurant open for breakfast, lunch, and dinner. Casual dress code.
Toni's Surf &Turf Restaurant - A la carte restaurant serving a delicious variety of meat, fish, and vegetable dishes. Open for dinner only. Reservations required. Formal dress code.
Haiku Japanese Restaurant - A la carte Japanese restaurant. Open for dinner only. Reservations required. Formal dress code.
Latelier Gourmet Restaurant - Gourmet local and international cuisine served a la carte. Open for dinner only. Formal dress code.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Catamaran, kayaks
Nightly Activities & Entertainment:
Shows, Live Music, Disco
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
2703 Recommend
2703 past Apple Vacationers would recommend Iberostar Grand Hotel Paraiso to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 5522reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Vacation with disabled person in wheelchair
Paul B, Montreal, Canada
Thu Feb 23 10:50:38 EST 2017
Very nice location. Great food and very clean. The food in the restaurants (not the buffet) is excellent. Only problem is to get a reservation. When arriving, you should immediately make reservations at the restaurants if you wish to try them all (all were good). Lunch buffet, although good is always the same. No variety. As for the wheelchair. Although we selected a special room for disabled person, I would add the following comments: regarding the shower, it is made only for someone in wheelchair. The shower was too low for the person accompanying the disabled person. Would be easy to enable showered to go higher so that shower can be used by taller person. Distance between restroom and bed too far. Regarding the site: The restrooms throughout the area did not offer (most of them) bathroom for person in wheelchair. in some cases, my wife could not close the door. In addition, no doors offered assistance in opening the doors (button which would open the door automatically). Hence very difficult in getting in and out of restroom. All staff very helpful. We spent most of our time around quiet pool, and lady server was fabulous. Unfortunately, I don't have her name

Beautiful, Unique Resort
Wade M,
Thu Feb 23 10:49:48 EST 2017
We had a great time visiting the Iberostar Paraiso Beach hotel. The staff and the grounds were amazing. Specifically, Martin and Jorge at the pool bar were awesome. The beach and pool were also incredible. We had a group of 15 people with ages ranging from 10 - 48 and everyone had a great time. I think I can speak for the entire group in saying that our only complaint was with the food. It wasn't terrible but it also wasn't anything to brag about. As a matter of fact, the 3 dinner limit for the "specialty" restaurants was very disappointing (I think sneaky since the only place I've seen that information is on this site). Breakfast and lunch was pretty bland, boring and repetitive. We also had a disappointing experience with the Rock cafe. If the resort steps up their food game, it will certainly deserve an excellent rating. The only other minor complaint is that there are limited activities. As a family resort, it would be nice if they offered more things to do such as a mini golf course. The archery range was fun but the equipment was sorely lacking. A few people in our group took the bike tour but said it wasn't worth the time. Again, our complaints were pretty minor. We felt like we were living in a jungle paradise for a week. It is a very beautiful and unique hotel.

Just as good the second time around....
pansman, new jersey
Thu Feb 23 06:36:54 EST 2017
Our second visit to the Grand Hotel, 1st week of Dec 2016, and it did not disappoint us. We had 8 days of wonderful weather, great food, and being pampered by a excellent staff of employees top to bottom. We never heard the word NO, or, we can't do that. The beaches and the water were perfect, no seaweed, crystal clear and the beaches were spotless.Food & drinks were always available, and the service was attentive.If your into great service,luxury accommodations, and just a great place to relax and decompress, this is the place to be. 2 minor issues, the time share people, just say no and continue to the bar, and the dinner reservation system, needs to be eliminated.Make your dinner reservation on line before you go. We will be back...

Beyond all expectation
stanleyEngland, england
Thu Feb 23 06:33:10 EST 2017
We booked this holiday in March 2016 and had to wait until February 2017 to actually take the holiday. After reading all the reviews, we were really looking forward to staying at Iberostar Grand and our very first visit to Mexico, The flight from the UK is 12 hours so we were extremely tired on our arrival at Cancun, not helped by 'pressing the button' and as it came up red we had to through the mandatory luggage check. All our tiredness and stress completely disappeared as we arrived at the Grand. Wow ! Easy check in, fabulous room overlooking the quiet pool and jaw dropping décor. Our holiday just got better and better and we sometimes just could not believe that we were lucky enough to be in such a fabulous place. We never got to see our Butler apart from the initial introduction, and we had problems with room service not arriving when ordered early as we were going on a tour, the minibar was never restocked but overall we had an amazing time. The entertainment staff, especially Santiago were great and Daniel, the Lobby Bar supremo, was wonderful. Loved the Zumba classes at the fitness centre! Our only major problem was the lack of vegetarian options available so we had to eat in the Buffet every evening, bar one memorable meal in the Italian Thanks to all the Staff and we are already booking for next year!

Feb. 10-17, 2017 Visit
PatriciaWB, Milton, ON
Tue Feb 21 08:00:40 EST 2017
This was our 6th stay and just as great as all the previous ones. This resort has it all -- great food, location and lots of pampering! The staff are truly incredible. They really make all the difference. Our butler was in contact daily and though we didn't require a lot of assistance, so good to know we had someone to go to if needed. All the staff were very pleasant and friendly. On last 2 stays were located oceanfront; this stay our room faced the serenity pool (room 7286) - it was quiet and perfect location to restaurants and lobby, etc. There were minor changes from last Feb. 2016, i.e., menus have been tweaked; have to ask for a hair dryer, etc. but what hasn't changed is the fantastic service and attention, choice of drinks, food, room - so luxurious! The beach has improved, not sure if due to hotel or nature, but better than last year; less rock in water (but still need to look out, recommend water shoes). Went swimming each day, as the week progressed water became calmer, temperature was just perfect. Did not use pools, came for the beach! The beach and pool areas were full, but due to layout of resort never seemed busy. Dined at Toni's Surf & Turf (2x), Japanese, Gourmet (2x) and the rest buffet because we just needed a break. Lunch each day at Le Brias by the beach. We did not use the gym (on vacation!) and while the spa is beautiful only used in past for rainy days - but this trip had 7 perfect days of sun. We take a couple of trips each year, but the Grand is the one we go to for total pampering and indulging. If you can, I highly recommend staying at this resort - no regrets!



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