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Iberostar Grand Hotel Paraiso


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IBEROSTAR's Grand Collection: Hotel of hotels, the award winning IBEROSTAR Grand Hotel Paraiso is among the most upscale resort hotels in all of Mexico and the most prestigious within the IBEROSTAR Paraiso complex with its breathtaking neo-classic design. Every room is a spacious junior suite and is equipped with a Jacuzzi for two. This adults-only luxury 24-hour all-inclusive resort in Riviera Maya is designed to fulfill your every need and exceed your every expectation. Indulge in gourmet dining and absolute comfort with unparalleled service. This resort features four a la carte restaurants, a pool restaurant, three pools, shops, a beauty salon, a world class, state-of-the-art spa, and butler and concierge in each building.

IBEROSTAR Resorts have always been recognized for their amazing cuisine, and the IBEROSTAR Grand Paraiso is no exception! Four specialty restaurants include Italian, Gourmet, Tepanyaki/Teriyaki, and Steak/Seafood dishes which will delight your palate. Feel like a romantic night in? Take advantage of 24-hour gourmet room service. All drinks are premium brands in six bars and lounges. Butler waiter service at the beach and pool means you don't even have to leave your chair!

There are many activities to keep the active traveler busy. During the day take advantage of the non-motorized watersports, aerobic classes, and tennis, all of which are included. Play great golf in an incredible setting at the 18-hole, par 72 IBEROSTAR Playa Paraiso Golf Course. Every evening, enjoy shows, live music, and the disco.

IBEROSTAR Grand Hotel Paraiso, synonymous with luxury and style, is the perfect place for unforgettable vacations, weddings, and honeymoons.

Exceptional Values!
Golf: Guests staying 3-4 nights receive one Free round of golf per person, per stay. Guests staying 5 nights or more will receive two free rounds of golf (per person, per stay; cart mandatory and extra fees apply).
Honeymooners: Bottle of Champagne, Fruit platter, IBEROSTAR gift, special turndown service, and room upgrade (based on availability).
Extra Value: Complimentary WiFi throughout the resort, including Paraiso Complex Shopping Center.

Find out more about IBEROSTAR Hotels & Resorts.

Learn more about Riviera Maya.
HOTEL LOCATION
Iberostar Grand Paraiso laps the shores of Playa Paraiso and is located only 30 minutes from the Cancun International Airport.
Address: Km. 309 PLAYA PARAISO
QUINTANA ROO


MX
Local Phone: 011529848772800
Toll Free Phone: 1-888-923-2722
Fax: 610-359-6625
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Concierge
Disco / Nightclub
Pools
Number of Pools: 3
Outdoor Pools: 3     Indoor Pools: 1
Swim-up Bar
One salt water pool with swim-up bar, heated indoor/outdoor pool with a retractable roof and lake pool. Beach and pool butlers.
Golf: ONSITE
Playa Paraiso Golf Club
Designed by P.B. Dye.
Holes: 18
Club Rental Fees: $
Water Sports on Site
Scuba: Additional Charge
Snorkeling: Complimentary
Wind Surf: Complimentary
Health Club / Spa
Nautilus Equipment: Complimentary
Sauna: Complimentary
Spa: Additional Charge
Steam Room: Complimentary
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
An Adults-Only Luxury All Inclusive Resort in the Mayan Riviera is designed to fulfill your every need and exceed your every expectation. Elegantly crafted all-inclusive blend of luxury, gourmet dining, and absolute comfort with unparalleled service. This property features four a la carte restaurants, pool restaurant, three pools, shops, and beauty salon. World class state-of-the-art Spa. Butler and concierge in each building. WiFi is free throughout the building. Beach:
Total Rooms: 310
Year Opened: 2006 Credit Cards: Visa, Master Card
HOTEL RESTRICTIONS
Adults Only.
ROOM TYPES
SUITE OCEANFRONT
Suite includes one king bed or two double beds, a fully-equipped marble bathroom with a whirlpool tub, and a private balcony with ocean views. Suite also features luxurious amenities, complimentary access to Spa Sensation wet area, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
VILLA
Spacious villa includes one king bed, a large living room with a garden view, and private pool and outdoor garden area. Villa also includes luxurious amenities, a romantic dinner in-suite, complimentary access to Spa Sensations wet area, and much more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE
Suite includes one king bed or two double beds, a fully-equipped marble bathroom, and a private balcony or terrace with garden or jungle views. Suite also features a whirlpool tub, turndown service, access to Spa Sensation wet area, and more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUITE POOL VIEW
Suite includes one king bed, a fully-equipped marble bathroom, and a private balcony or terrace with pool views. Suite also features a minibar, luxurious amenities, a whirlpool tub, access to Spa Sensations wet area, and more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUPERIOR SUITE OCEANFRONT
Suite includes one king bed or two double beds, a fully-equipped bathroom, and a private balcony or terrace with beautiful oceanfront views. Suite also features luxurious amenities, nightly turndown service, and much more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUPERIOR OCEANFRONT CORNER STE
Suite includes one king bed, a fully-equipped marble bathroom, and a private, wrap-around terrace with oceanfront views and a whirlpool. Suite also features luxurious amenities, complimentary access to Spa Sensations wet areas, and more.
1 King Bed Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SUPERIOR SUITE
Spacious suite includes one king bed or two double beds, a fully-equipped marble bathroom with a whirlpool tub, and a private balcony or terrace with garden or jungle views. Room also features luxurious amenities, complimentary Wifi, and much more.
1 King Bed or 2 Double Beds Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Jacuzzi
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite

OTHER INFO
Bathrobes
24 Hour Room Service
DINING
Iberostar Grand Hotel Paraiso features 1 meal plan options:
All Meals, Drinks & Tips
There are 5 Restaurants at Iberostar Grand Hotel Paraiso:
Haiku Japanese Restaurant - A la carte Japanese restaurant. Open for dinner only. Reservations required. Formal dress code.
Latelier Gourmet Restaurant - Gourmet local and international cuisine served a la carte. Open for dinner only. Formal dress code.
Venezia Italian Restaurant - Traditional Italian cuisine served a la carte. Open for dinner only. Reservation required. Formal dress code.
Belle Vista Buffet Restaurant - Full buffet-style restaurant open for breakfast, lunch, and dinner. Casual dress code.
Toni's Surf &Turf Restaurant - A la carte restaurant serving a delicious variety of meat, fish, and vegetable dishes. Open for dinner only. Reservations required. Formal dress code.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Catamaran, kayaks
Nightly Activities & Entertainment:
Shows, Live Music, Disco
Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
2703 Recommend
2703 past Apple Vacationers would recommend Iberostar Grand Hotel Paraiso to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 5129 reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Wonderful resort
Claire B, Southampton, United Kingdom
Thu Aug 25 13:22:09 EDT 2016
Second visit to this hotel and was as good if not better than last year August is low season so hotel was not too busy which obviously makes for a relaxing holiday, although there is plenty to do if you do want a busy holiday Food in all six restaurants is very good, booking is required for all restaurants apart from the buffet, but at this time of the year there is no problem getting a table. The buffet restaurant has amazing choice every day, always offering meat and fish cooked to your liking as well as all the precooked dishes There are two outdoor pools- one by the beach which has plenty of entertainment and a pool bar, the other pool is a quiet pool with two large jacuzzis and is very peaceful Many activities going on during the day including pool games, dance lessons, archery, wine tasting, to name a few of them. In the main gym (shared by all four hotels in the resort) there are many classes like yoga, spinning etc, daily zumba class was great fun with very talented instructors! Lovely beach, great hotel and very friendly staff- highly recommended More>

Great Honeymoon Destination!
Julie H,
Wed Aug 24 22:36:35 EDT 2016
My husband and I stayed at the Iberostar from 1/6/16-1/14/16 and had a blast! Food was great, our favorite restaurant option was the hibachi place. Swim up bar was fantastic, bartenders were great as was the daily game of bingo. I enjoyed a Thai massage at their spa, very relaxing, professional and clean. The nightly entertainment was a must! I have to rave about housekeeping/butler service. Everyday our housekeeper Apolinar left us a design in rose petals on our bed and kind notes accompanied it. Butlers always managed to know the exact moments we were gone to dinner and performed turndown service while we were away, which included drawing a hot bubble bath complete with our room scattered with rose petals nightly. Our honeymoon was nothing short of perfect. Will definitely be back for anniversaries! More>

Beautiful resort
keygirl1, westerville
Wed Aug 24 16:05:09 EDT 2016
My husband and I had a great getaway at this gorgeous resort. It is kept immaculately clean both inside and out. Highly recommend upgrading to an ocean view room if available - it was so worth it! It is a small resort so you can easily walk everywhere. If you want to visit the other Iberostar resorts on the property they will give you a ride on golf carts. Loved the adults only aspect. The main pool got a little rowdy (loud) at the swim up bar, so I spent a lot if time at the "quiet" pool and the beach. The food was overall good, not amazing though. My one complaint (and the reason I didn't give 5/5 rating), is that there didn't seem to be enough staff. I understand it was the low season and they were not packed full of guests, but it was a problem. Two of our 5 nights our dinner took 2 hours - a little long I think. You will definitely wait a long time to eat at the Habachi restaurant. There just didn't seem to be enough help. At the main pool, many times I sat for hours and no one came by to take my order. The quiet pool was great because there were so few people there so I had much better service. The beach service was average. The only other concern is making dinner reservations - they were sticklers about this but then we would get to the restaurants and there were like 10 other people total eating. Maybe this was due to lack of staff? Overall it was a great trip. Property, beach and pools were gorgeous. My husband also enjoyed playing golf there very much. More>

family vacation
Tanya H,
Wed Aug 24 12:58:46 EDT 2016
The Service was Excellent. The people was very friendly. The food was amazing in the restaurants. The buffet food could be done a little differently. I did not care for the majority of the buffet foods. More>

Great Trip
jeffcF3689XY, Scranton, Pennsylvania
Wed Aug 24 10:07:32 EDT 2016
We loved everything about the Iberostar Grand Paraiso and will definitely plan to come back for another vacation. The place is beautiful and everything is first class. There were only two things that I would say could improve. First was the "butler service" that was included in our room. While everyone was great and friendly, it was not like the Jamaica Iberostar Grand where you really got to know the butler and saw them regularly. Like I said, this was not important to us -- but it was not entirely as advertised in that respect. The only other small complaint was that each of the restaurants is very quick to bring out their wine list to ask you to buy bottles of wine for dinner -- we came to an all-inclusive so that we wouldn't have to do that. If I ask about wines at an all-inclusive, I would rather be told about the selections they have that were included instead of only the ones that would cost $40 for the bottle. More>



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