Punta Cana

Iberostar Dominicana


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Iberostar's Premium Collection: Visit a tropical paradise, where lagoon-style pools shimmer beneath swaying palm trees, just steps away from the sugar white sands of Playa Bavaro and the crystal blue Caribbean water. Iberostar Dominicana offers the ultimate family vacation, with incredible dining options, a spa, casino, separate childrens pool and activities for every member of the family. The resort is a relaxing and vibrant escape, with days full of sun and laughter and nights filled with music and shows.

The Iberostar Dominicana Hotel was designed with fun for the entire family in mind. Kids can play in Lucy's Club while teens meet friends in the teen club and parents unwind in the hotel bars, casino, and nightclub. Hotel entertainment and live shows are just some of the many options guests can take advantage of in the evening hours, along with dancing at the famed Hangers Disco, with all parts to it created from an old DC6 airplane!

Sports fans will find a wide array of individual and team activities at Iberostar Dominicana. Play a round of tennis, scuba dive in the clearest Caribbean waters with a team of expert guides. The on-site 18-hole P.B. Dye Golf Course provides a great game for the golf enthusiast.

Work out in the beachfront fitness center, and clear your mind and relieve stress at Iberostar Dominicana's modern spa. Six on-site à la carte restaurants (dining restrictions apply), two international buffets, and a grill/snack bar create a unique dining experience at this Punta Cana resort. You will be delighted with the wide array of restaurants and bars available at the Iberostar Punta Cana.

Find out more about Iberostar Hotels & Resorts.

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HOTEL LOCATION
With all three resorts situated side-by-side along an immense stretch of Bavaro Beach, the Iberostar properties practically forrm a town unto themselves. Located on the Southeast coast, the resorts are 22 km from the airport and 54 km from Higuey.
Address:
PUNTA CANA


DR
Local Phone: 809-221-6500
Toll Free Phone: 888-923-2722
Fax: 809-468-5859
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Car Rental
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Meeting Rooms
Parking
Physician on Call
Casino Onsite
Pools
Number of Pools: 2
Outdoor Pools: 2     
There are two parallel free form lake-style swimming pools, creating a massive pool area rimmed with comfortable lounge chairs, shaded palapas and swaying palm trees. There is also a children's pool.
Golf: NEARBY
Located in the hotel complex.
Holes: 18
Lessons Available
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Court Fee: Fee for night play
Water Sports on Site
Fishing: Additional Charge
Sunfish Sailing: Complimentary
Scuba: Additional Charge
Snorkeling: Complimentary
Wind Surf: Complimentary
Other Sports Available
Horseback Riding: Additional Charge
Other Sports: Kayaks, boogieboards
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Additional Charge
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
HOTEL DETAILS
Visit a tropical paradise, where lagoon-style pools shimmer beneath swaying palm trees, just steps away from the sugar white sands of Playa Bavaro and the crystal blue Caribbean water. The resort is a relaxing and vibrant escape. Iberostar Dominicana offers the ultimate family vacation, with incredible dining options, spa, casino, separate children's pool, shops and more at the nearby Caribbean Street, as well as a brand new casino in the lobby area. Beach: Guests have direct access to an immense stretch of beautiful white sand beach, dotted with swaying tropical palms and shaded palapas. Enjoy warm turquoise waters and an exciting variety of watersport activities. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 506
Year Opened: 1995 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Guests are guaranteed the following minimum # of a la carte dinner by duration- 3-4 nights= 1 a la carte dinner, 5-7 nights= 3 a la carte dinners. No spring breakers aloowed. Each room must have someone who is at least 21 yrs old.
ROOM TYPES
SUPERIOR JUNIOR SUITE
Spacious junior suite includes one king bed or two double beds, and a private balcony with breathtaking ocean views. Room also features complimentary access to the spa wet areas, bathrobes and slippers, and much more.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Refrigerator
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
JUNIOR STE
Spacious junior suite includes one king bed or two double beds, and a private balcony with stunning garden or pool views. Room also features complimentary access to the spa wet areas, bathrobes and slippers, and much more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Refrigerator
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
OCEAN VIEW STANDARD
Guestroom includes one king bed or two double beds, and a private balcony with a beautiful ocean views. Room also features complimentary access to spa wet area, a minibar, turndown service, and more.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Refrigerator
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
STANDARD GARDEN VIEW ROOM
Guestroom includes one king bed or two double beds, and a private balcony with a garden view. Room also features complimentary acces to the spa wet areas, a minibar, turndown service, and more.
Other Amenities -
Air Conditioning
Fan
Shower
Balcony or Terrace
Minibar
Refrigerator
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
SPA JUNIOR SUITE
Located near the spa. Free access to spa's wet areas. Spa credits and amenities. Daily aromatherapy. Special tea service. One king bed. Priority location convenient to spa. Garden or pool view from private balcony.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Refrigerator
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
Satellite
DINING
Iberostar Dominicana features 1 meal plan options:
All Meals, Drinks & Tips-FULL-There is a coupon system in place for the a la carte restaurants.
There are 9 Restaurants at Iberostar Dominicana:
El Conuco - Continental breakfast (10am to noon),k buffet lunch (noon to 4pm) and snakc bar (4pm to 6pm).
La Marimba - A la carte restaurant. Reservations are required. Men are required to wear long pants.
La Pagoda - Oriental a la carte restaurant. Reservations required. Men are required to wear long pants.
Maria Bonita - Mexican a la carte restaurant. Reservations are required. Men are required to wear long pants.
Star Rock Cafe - Serving snacks and a la carte dinner. Men are required to wear long pants.
La Cana - Continental breakfast and buffet lunch (10am-12 noon) and buffet lunch (12:30pm to 4pm) Steakhouse (7pm-10pm) Reservations are required. Dress Code: Casual
La Yola - Ice cream stand (11am-5pm).
Higuey Main Buffet Restaurant - A buffet restaurant with show cooking, serving breakfast, lunch and dinner.Men are required to wear a shirt with sleeves and Bermuda shirts.
La Sibilia - An a la carte gourmet restaurant. Reservations are required. Men are required to wear long pants.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Organized activities by Entertainment Team, Billiards, Table Tennis, Volleyball, Gymnastics, Jazz, Archery.
Nightly Activities & Entertainment:
Professional Shows, Live Nightly Entertainment, DC-6 Disco, exciting casino action in the Dominicana Casino.
CHILDREN'S PROGRAMS
The Mini-Club (4-8 years), Maxi-Club (9-12 years) and Teeny Club offer all types of activities supervised by a professional staff. There is also a playground and mini- disco.
Applicable Ages: 4-12 years old
Program Fees: Complimentary

Children's Facilities
PlayGround
Teen Disco
Babysitting Fee: Yes
Advance Notice for Babysitting: Yes

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
5248 Recommend
5248 past Apple Vacationers would recommend Iberostar Dominicana to their friends and family



Latest Apple Vacations Review >>
TripAdvisor Web Reviews
Based on 8030reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Just OK
DIANE T.
Apr 05 2018
Good: The staff was great everywhere: maid service, restaurant and bar staff, entertainment. The beach was beautiful. There was seaweed, but that is just a part of nature. Areas To Improve: The rooms are dated. The bed and pillows wer comfortable. There was only one outlet in the bathroom and only one under the nightstand. This was annoying. The liquor was 90% off brands. There was no Bacardi or Captain Morgan and the Vodka selection was weak. The only beer was Presidente. The pool did not have built in loungers so you can be comfortable and cool in the water. I've never been to a resort that doesn't have them. The steak restaurant was very good. The omelette and pasta bars were good. The cooks worked very hard! The fresh fruit and bread were delicious. The rest of the food was just OK. After 2 times in Punta Cana and several in Cancun, Playa del Carmen and Cozumel, I prefer Mexico.
Customer Rating: 

TEST
Fair and friendly
ARTHUR E.
Mar 30 2018
The pros, friendly attentive staff. The room comfortable, weak air. The food average seems the same at all hotels. The strength of the alcohol week same as all the others. The service always excellent. Cant blame the staff for owners policies. The beach however is beautiful but the palapas are so close together there is no sun to tan in. So basically you need two spots one for shade then move to the end of the palapas to see the sun.
Customer Rating: 

TEST
JONATHAN W.
Mar 02 2018
Great hotel, layout was good. Very clean, excellent staff. Food was ok. Nothing to write home about. The drinks need much improvement. Beer is good.
Customer Rating: 

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Second time visitor
WILLIAM H.
Feb 26 2018
We LOVE the Iberostar! 1st time we stayed at the Punta Cana, this time we were in the Dominica. Both rooms were well appointed, buffet food was good. French and American food was horrible. Steak house was awesome. Pools are HUGE with a great party atmosphere. Beach was a bit crowded, but get there early and reserve a good spot and you're set for the day. Would we go back? In a heartbeat!
Customer Rating: 

TEST
Wonderful Experience!
TIERNEY B.
Feb 23 2018
The staff there are above average! They are what made our trip to the Dominican excellent. Jensy, Lori and "Mr. Solution" went above and beyond! Thank you!
Customer Rating: 

TEST
Iberostar Dominicana....great beach
CHARLOTTE W.
Feb 23 2018
The beach at this resort is fabulous! Bar service on the beach is lacking..lucky to see a waiter once in a day. Food was fair....buffet items always cold. Servers very pleasant.
Customer Rating: 

TEST
Pool and beach good. Horrible food, entertainment and service.
WILLIAM H.
Feb 19 2018
Pool, beach and bar areas all good. Hotel was adequate after switching rooms because the bathtub wouldn't drain and bathroom door wouldn't close. New room had a fridge that didn't work. Asked for it to be replaced and that never happened. Food entertainment and service all unacceptable. No one at this resort speaks English and all entertainment is in Spanish. Tipped people over $200 on this trip and was thanked for such less than half the time. Not even eye contact from bar tenders and a head nod half the time. Nothing but buffett food for breakfast and lunch. Even the restaurants offered up sub par food. Only good meal I got all week was in sea food restaurant surf and turf. This was followed up by a 40 minute wait for desserts than never showed up. The shady casino is another story into itself. Only casino I've played at in my life where a 21 on blackjack can lose if the dealer has a 21. Asked for an explanation on this and I was greeted with a no hablo English. This was honestly the worst vacation of my life and wouldn't return to this place if it was FREE. My vacation time is priceless and should have obviously paid more and went somewhere else. I discounted bad reviews I read about this place but honestly. They weren't bad enough.
Customer Rating: 

TEST
Nice if you’re on a budget
STEPHANIE D.
Jan 16 2018
The hotel was clean and the staff was nice. The food was not great and I got really sick about half way into the vacation. The beach was packed! You have to get there before 9am if you want even the slightest chance of getting a chair. So much seaweed too. We had a handful of Maintenance issues in our room (mini fridge didn’t work, toilet ran constantly, and the radio was busted). They didn’t fix anything when we asked. We did love the spa though and spent a lot of time there. The fitness center was also very nice. Drinks were okay and the service at the restaurants was fine. Nothing special.
Customer Rating: 

TEST
ASHLEY P.
Dec 12 2017
The bed was pretty hard. We woke up with back aches every morning. Our fridge in the room was broken and we told the front desk 6 times and it never got fixed. The hotel grounds was beautiful and very well kept. The sit down resturaunts were difficult to schedule. Technically we should have gotten 3 but we were only able to schedule one.
Customer Rating: 

TEST
Poor Food Quality & Worn Down Facilities
JOHN P.
Nov 28 2017
Old facilities, mold in places in bathroom, AC not very great in room. Grounds well kept but trash from rood repairs spread about. Slippy restaurant floors. Food not very good, poor flavor and quality. Steaks barely cooked above raw. Bland. Staff was very nice. Beach and pool were great.
Customer Rating: 

TEST
Needs updated
REBECCA W.
Nov 24 2017
This hotel needs updated. Rooms lack, sidewalks in poor condition. If you have a sports bar that's what it should be. Not a place that you have to have reservations to go to eat at. They really need to update their grounds and make it a more social place. Lost electric the first night. A villa caught on fire the second day. Please, update.
Customer Rating: 

TEST
TripAdvisor Traveller Reviews
Excellent Holiday
Lindsey N,
Wed Apr 18 13:00:01 EDT 2018
Had an amazing 2 weeks celebrating our wedding anniversary and could not fault it at all. Our room was well cleaned and in a great location near the pool and if anything is not quite right the team are there within an hour to make sure it is corrected. Staff are friendly and always happy to help and the food and drink was just perfect. Entertainment staff work so hard and put on great shows to keep everyone happy day and night. Lots to do from tennis, non motorized water sports (you need to pay $49 to take a lesson if you haven't used a catamaran before which we went aware of so missed this one out), gym, casino and many more. We dived with dressel divers and would definately recommend them, try free scuba diving with them in the pool. My only downside was I wish he had of received information on the vip iberostar but unfortunately we did not receive this at the meeting we attended, would have been nice to book direct with the hotels at a members rate. Overall perfect! Special thanks to Milagro our chamber maid and Natalia the room division manager who looked after us.

Beautful resort, well maintained, but horrible food, service, and attitudes
reblynnmor, Texas
Sun Apr 15 11:20:42 EDT 2018
First appearance: Very beautiful, well maintained grounds. However, the service at the restaurants and bars and the actual food was HORRIBLE. Eye rolling, deep sighing, and general disinterest in their customers. I don't see how they will stay open in the Caribbean where there are multiple all inclusive resorts to stay at that are wonderful. No body wants to help you at this resort. We finally gave up and enjoyed our time at the beach, but did not enjoy the drinks (tasted bad) or food. I would be hard pressed to return to Punta Cana (despite it's beauty) due to the rude people at this resort. There are too many other amazing places to go for all inclusive vacations that are wonderful service and food to waste your time at this one! Don't come here!

Don't waste your money at this resort
ksweetness,
Sun Apr 15 05:53:56 EDT 2018
Where do I begin as there were so many unpleasant experiences verses good ones. Check in was ok, however, our room wasn't ready and we actually checked in online. There was no web kiosk to go to as advertised. They will help you setup the Wifi and your phone. You'll really only be able to use facebook messenger unless you have an international data plan. The food service was not good at the specialty restaurants except for Mexican night. They actually treated us rudely at the French place. The steakhouse forgot about us and we actually walked out before our dessert was served. At that point we were there for 2.5 hours for a 7:00pm reservation, we even got our own drinks because they just set up the buffet area as the special restaurants. So basically once they have your money they don't have care what they do for food service. Breakfast was the only thing good in my opinion. The room service in the "jr.suite" area on most days were non existent. They either wouldn't give you washcloths or towels, or soap, etc. I had to call most days for service as it would be 4:00 pm and we still wouldn't be able to take showers. Please know that someone else fills your fridge. This means so many different workers are in and out of your room all day even if you had the do not disturb up. When they do clean they want to clean in the morning while your in the shower, etc. You say "no" and they say "please, please" and I would say "please come back in 30 mins" and they'd say "please again" as they do not understand english. If you like Diet soda you will never have one. They only have Coke and Sprite and sparkling water at dinner. Redbull at the star market and a few snacks. Do not forget plenty of sunscreen or you'll find yourself paying $20 for a bottle there. The power went out on most days. The rooms were always moist because they wouldn't be able to keep up with the heat. I was actually electrocuted 3 times in my room. One was the coffee pot. I just touched the bottom while it was off and was zapped. The other was the reading light above my bed. Once on the light itself, when turned off and the other was the coil going to it. I did not address it with the resort because they wouldn't have done a thing about it. The language barrier was very difficult as not many of their wait staff understood english. One star is for the entertainment and the other was for the pool area. Do not take the catamaran tours from the guys on the beach. Go directly to the Iberostar or Diving area for further information. Shopping was hard because the people follow you and talk about the Larimar stone and that it's special. They keep whispering in your ear and saying they will give you a special price because their boss isn't around. It made me feel uncomfortable. They say they won't be there the next day but they usually are. Only go to the stores that look a little higher end and they don't follow you. The brazilian swimsuit store was excellent and treated you so nice. Plus a few stores across the street. If you want gifts buy them at the airport on your way out, same stuff and better prices. If you need money you can only get dominican money at the atms. Keep in mind all resorts have the beach, however, not all of them have good service. I'd think twice before booking here. All of these things were lessons learned.

Iberostar Dominicana
1Worldtraveler1EU1,
Fri Apr 13 14:55:09 EDT 2018
Nice hotel, room in small house with sleeping and living part, balcony with furniture, nice beach, pool and new gym. Buffet restaurant has many choices and good quality of meal. Steak house offers beef steak sirloin, but serve worse quality of meat (not sirloin). It sohould not be in 5* hotel. But they accepted complains, and offered alternative in Marimba restaurant (lobster), which was excellent. Staff is very friendly and helpful. Very nice show in theatre, especially Boogie, Lion king.

Spring Break
1Business_Travel1, Brownstown Township, Michigan
Tue Apr 10 17:59:36 EDT 2018
We have stayed in many all inclusive resorts, and I would have to say that this one is at the lower end. The resort is made up of four major hotels: Iberostar Punta Cana, Iberostar Dominicana, Iberostar Bavaro, and the Iberostar Grand (I would also rate them in that order). The Grand is adults only. I am rating them as so because my wife and I would jog the resorts every morning to evaluate each one, however we never were in the rooms or ate at their restaurants. Pros and Cons for the Dominicana Pros: Very economical compared to other resorts. The grounds were meticulously maintained. The pool entertainment staff was excellent with the guests and conducted many activities throughout the day. Very good alcohol selection at the bars. They would make whatever you wanted and how you wanted it. The best beach in Punta Cana and well maintained. In room refridgerator always restocked well. The Fitness Center is top notch! I would compare it to some of the better gyms at home. Great classes with top notch eqiupment, including spinning bikes with great instructors. Cons: The pools are cold! Even with the warm weather, they were cold. The rooms all need desperate upgrading. A/C was non exhistant in the room. No A/C control at all. Just a fan control The in room refridgerator barely kept things cold. Omlet options for breakfast were limited to tomatoe, onion, green pepper, ham and bacon. No mushrooms, jalapeno's or spinach. You had to play the towel game at the pool and beach very early to get spot. You also had to use a towel card in order to get a towel. Very annoying! The service at the reservation restaurants was poor at best, with the exeption of the Steak and French. A couple of times, we almost left to go to the buffet. Internet service was spotty at best. Many frozen drinks were not made in a blender. All in all, it was a great spring break for the kids, but I don't think that I would return to the Dominicana. Maybe the Grand with just my wife. We did have exceptional service from Julio and Michael at the pool bar as well as Cicero from Guest Services. Cicero is a true professional and is extremely customer service oriented. Iberostar shoudl be honored to have him as an associate!



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