Cozumel

IBEROSTAR Cozumel


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All Inclusive    

2018 Exceptional Values
Honeymoon:
Bottle of sparkling wine, fruit platter, and Iberostar gift.
Family: Two kids 12 and under Stay, Play and Eat Free (valid 5/01-12/23/18).

Iberostar's Premium Collection: Dazzling sandy beaches along with the Palancar and Santa Rosa Wall reefs beckoning offshore make Cozumel a diver's and nature lover's retreat. Relaxed and rejuvenating, Iberostar Cozumel embraces the area's lush tropical vegetation in a secluded village of quaint bungalows and open-air dining. Pathways and gardens connect guests to the many pleasures of this all-inclusive enclave, while gentle breezes and shaded garden patios welcome you back after a day of exploring the areas famed reefs.

Savor quiet moments alongside the enormous lake pool, where you can either enjoy the rays of a warm Mexican sun or relax beneath the shade of a tropical palm or palapa. The all-inclusive program includes non-motorized watersports, as well as all meals, drinks, and a wide variety of activities and entertainment. Children can be entertained at the Kids Club while parents enjoy some alone-time.

Dine on tempting selections at three specialty restaurants, an international buffet, and a poolside snack bar/grill. National and international drinks are available at five bars, including a swim-up bar. At the theatre, enjoy a wide array of entertaining live shows and performances every night.

To take full advantage of the fascinating natural beauty and rich Mayan history throughout the region, guests of the Iberostar Cozumel have the opportunity to take a full-day excursion to another premium category Iberostar hotel along Riviera Maya (transportation not included).

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property was the first hotel in Cozumel to earn Green Globe Certification for sustainable management and operations. The hotel has also fulfilled 78% of Green Globe criteria, establishing environmental benchmarks for energy, water, and waste in Cozumel.

Find out more about Iberostar Hotels & Resorts.

Learn more about Cozumel.
HOTEL LOCATION
The IBEROSTAR is situated on the southwestern coast of the island near Cozumel's most famous attraction, the Palancar Reef. Only 20 minutes away from the airport, the resort maintains a perfect harmony with the existing ecology.
Address: Carretera Costa Sur KM 1, El Cedral
COZUMEL
QR

MX
Local Phone: 52-987-9900
Toll Free Phone: 888-923-2722
Fax: 011-52-987-29907
HOTEL FACILITIES
Boutique Shops
Car Rental
Concierge
Currency Exchange
Disco / Nightclub
Laundry / Dry Cleaning Service
Parking(Complimentary)
Physician on Call
Pools
Number of Pools: 3
Outdoor Pools: 3     
Swim-up Bar
The spectacular pool area consists of an enormous fresh water lake pool surrounded by palm trees and palapas with a separate kiddies pool. Complimentary scuba lessons are offered in the hotel pool as part of the All-Inclusive Plan.
Tennis
Number of Courts: 2
Outdoor Courts: 2
Lighted Courts: 2
Court Fee: No charge
Raquet Rental Fees: No charge
Pro Onsite
Water Sports on Site
Fishing: Additional Charge
Scuba: Additional Charge
Snorkeling: Additional Charge
Hobie Cats: Complimentary
Other Sports Available
Other Sports: Kayaks, Catamarans, 1 hour snorkleing equipment rental
Health Club / Spa
Aerobics: Complimentary
Jacuzzi: Complimentary
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
The IBEROSTAR Cozumel is an All-Inclusive beachfront resort surrounded by lush and exuberant tropical gardens. Elegant ly appointed rooms are housed in bungalow-style two-story buildings, each featuring a terrace or balcony with a hammock. This luxurious beachfront resort is in perfect harmony with the existing ecology. The All-Inclusive program includes non-motorized watersports, all meals and snacks, national and international drinks from 10:00am until 2:00am. Beach: The property is situated on over 170 meters of white sandy beach, perfect for lounging beneath the warm Caribbean sunshine or enjoying an array of complimentary watersports. The coral reef near the beach is considered a divers' paradise. Check-in: 3:00 p.m.
Check-out: 12:00 p.m.
Total Rooms: 288
Year Opened: 1999 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Pets are not allowed. No springbreakers allowed. Men are required to wear shirts with sleeves and bermudas for dinner dining and long pants at the Mexican and all a la carte restaurants.
ROOM TYPES
OCEAN VIEW SUITE
544 square feet and Private balcony with ocean view and hammock with Location on first floor close to the beach and pool.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
SUPERIOR STANDARD ROOM
272 square feet room with Tropical or jungle view and Private balcony with hammock, Priority location conveniently close to beach and pool.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
SUITE
544 square feet room and Private balcony with tropical or jungle view.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
JUNIOR SUITE OCEAN FRONT
Suite with one king bed and private balcony with oceanfront view. Includes an Espresso machine, beach towels in room, and reservations at specialty restaurants.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
STANDARD OCEAN FRONT
272 square feet room with private balcony with hammock and ocean view ocean. Ocean front location on ground floor.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
STANDARD FAMILY ROOM
The room offers 544 square feet area with 1 king bed and a guaranteed connecting roomwith double beds and Private balcony with tropical or jungle view.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
STANDARD POOLVIEW ROOM
272 square feet room with private balcony with pool view.
Other Amenities -
STANDARD OCEAN VIEW
272 square feet room with private balcony with hammock and ocean view.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
STANDARD ROOM
272 square feet room with private balcony with hammock and tropical or jungle view.
Other Amenities -
Air Conditioning
Fan
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Telephone
Television
Room Safe
STAR PRESTIGE ROOM
272 square feet room with private balcony with hammock and garden or jungle view. Room offers ameneties Bath and body products, Smart TV entertainment center, Premium red & white wine (750 ml), 2 bottles, Superior snack package with assorted cookies, etc.
Other Amenities -
DINING
There are 5 Restaurants at IBEROSTAR Cozumel:
Star Rock Cafe - An a la carte American style specialty restaurant with formal dress code. Reservations are required.
Palapa Grill and Snack Bar - Serving snacks and grilled items during the day.
El Cedral Steakhouse - An a la carte steakhouse and grill , the dress code is formal and reservations are required.
El Sarape - An a la carte Mexican specialty restaurant with a formal dress code, reservations are required. Men must wear long pants.
International Buffet - The main restaurant, featuring a display kitchen and a buffet with show cooking - surprising, delicious and exquisite. Dress is casual and Bermuda shorts are permitted.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Spanish Lessons, Dance Lessons, Water Polo, Beach Volleyball, Water Volleyball, Basketball, Archery, Air Rifles, Billiar ds.
Nightly Activities & Entertainment:
Nightly entertainment program featuring live music, weekly theme nights, shows and orchestral dances.
CHILDREN'S PROGRAMS
Lucy's Kid's Club is available from 10:00 a.m. to 5:00 p.m., and features a playground, Mini-Club, supervised games and competitions organized by the hotel's entertainment team, with a "kiddies disco" at night.
Applicable Ages: 4 to 12 years old

Children's Facilities
PlayGround
Teen Disco
Babysitting Fee: Hourly
Advance Notice for Babysitting: 24 hours

Apple Vacations Customer Satisfaction Score
Hotel Average
What to expect
Food Quality
Comfort
Cleanliness
Service
2033 Recommend
2033 past Apple Vacationers would recommend IBEROSTAR Cozumel to their friends and family
TripAdvisor Web Reviews
Based on 5466reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
Great staff. And truly comment about iberostar membership!!!
jlwayama, Vancouver, Canada
Mon Sep 24 11:51:41 EDT 2018
This was the third iberostar that we visited. Great staff and good restaurants(buffet was just okay, but restaurants must try). Not too many ppl so sometimes we(me my husband and two of my son)own the whole swimming pool, how nice it is!! View and beach are very good, like most iberostars, no complaints always above average standard. Some little weak points: A lot of mosquitoes. Crazy we got bitten soon as we walked out, make sure bring you off otherwise you will have a very itchy vocation. Room are small compare to other iberostar, it's like a bed, and a table with TV, a closet and two night stand and a set of a little table and that's it, if you are like me with children, then the standard room maybe too small for you. Now, I know lots of people are talking about their membership thing and there are rumors everywhere, and I'm going to Express my true feeling and the fact about this membership. We joined the membership on our first visit at iberostar cancun back 2015. We purchased the gold member, I don't recall the exact price I guess it's around 37000us, and three years goes by, we are very happy with it! one thing very important is...THERE ARE NO SUCH THING LIKE CRAZY $200(OR ANY RIDICULUS AMOUNT OF MONEY THAT SOUNDS NOT REAL)for a week of 4 or any deal like that, that is all BS! The person who talked to us was very clear about that, yes there are chances you could get some good deals but that's depends on if you can go anywhere anytime, or you will only save like 25% compare to other travelling agencies. The fact is, I did a actual calculation, a family of 4(like us)lives Vancouver Canada, each trip I can save about $1000,if we go trip every year I can save about $20000 if I join the member, plus the gold plan has the money back system, after 20 years, we will get about $85000 back and this is on a contract with my lawyer checked he said it's good, so basicly we are buying their share that kind of meaning. Like stocks. Let me tell you what you will get when you become a member: You will have 25% discount to booked their hotel, a private area/beach/lounge when you visit, and free massage during each visit, 35% off if you purchase their service or shopped there. Credit(I received $5000 us when we signed the contract and thanks to iberostar, we visited 3 years for free because of this credit), and lots of other benefits that we haven't even had the chance to use it(like trendsetter, RCI...) And yes, it was great. I have two little boys(2 and 4) and I can do basically whatever I want or I need every time when visited, suddenly needs to change the restaurant reservation? No problem, whenever I want, private area for kids? No problem! This time at Cozumel, the whole members area and beach and server are all ours coz we are the only members! And it is real, that's the fact of what the membership would do for you, not just save money but more like treated specially. And we just upgraded our membership to black this time. Another $2000 credit, $1000 flight ticket back for 10 years, and another $55000 money back program after 25 years. We only need to pay the difference from gold to black($18000). I don't think this whole thing is fake, but it will only worths for somebody really likes to travel coz the more you go the more you will save. After all, so far everything they said to me was real, at least I did enjoy my each time visit. Will continue to go for another 25 years until one day me and my hobbies are too old to move!

Family Vacation Cozumel
tara w,
Fri Sep 21 17:57:28 EDT 2018
We had so much fun with a start seeing the kids did karaoke!Ismael was awesome with the kids the staff was so friendly! The kids had a blast! The shows were very entertaining the kids got to go up on stage and dance and do karaoke! We will be coming back next year for sure for our family vacation.

Not recommended
BrittanyMartinez, Seattle, Washington
Thu Sep 20 10:15:21 EDT 2018
Only reason why they get a 1 is because of the entertainment staff, spa and bartender David and Ismael that took great care of our kids while we were in the ocean. Dominga was just a peach during my spa treatment.

A gorgeous setting and the perfect diving holiday
Dushy D, Sydney, New South Wales, Australia
Tue Sep 18 18:37:20 EDT 2018
s a great resort, the ambience and surroundings are very relaxing and beautiful. The pool and facilities are similarly gorgeous. The rooms have a cabana type feel, the beds are comfortable and the bathrooms are clean and well appointed. Plenty of good water pressure in the shower. I couldn't work out the safe at all and its too small to hold a laptop which is a big shame! Also, if you want to change the ceiling fan speed or turn it off altogether (it was raining torrentially when I got there so was a bit cool), you have to stand on a stool and play with a small chain hanging off the fan. Otherwise, I loved it. The balcony was nice and relaxing, a peacock was perched on the railing for three of the five mornings I woke up and went outside. The lobby bar and entertainment hall bar were comfortable to sit and chill and have a drink. The main buffet near the pool was adequate, the food was good and the service was great. The a la carte restaurant theme was Texas Grill and it was excellent. I got one free booking with my stay and enjoyed it very much. I believe the theme could change from time to time though. Diving! Dressel divers, located at the beach in this resort are truly fantastic! If you;re a diver, this is a must but even if you're not, there's enought to keep you relaxed and having fun. Be warned, there are a lot of water features and so there are HEAPS of mosquitos. I didn't take precautions and got eaten alive. I'm still itching as I write this. A big shout out to Marcellino at Guest Services, A great help and he and the team were always willing to go the extra mile.

Cozumel family get away
lisev192018, Glacier National Park of Canada, Canada
Tue Sep 18 06:17:48 EDT 2018
Beautiful Resort, not to big and yet not to small. Staff is very helpful, very attentive too! the food was very delicious. Steak house was the best! the food there was so tasty, and well cooked. They went out of their way to make your occasions memorable. The star team is the best we ever experienced, they are all so so talented. Dancing with them after the show made it truely special. The huts that are our rooms were close to one another wich made it so convenient. the rooms were also clean and very well stocked. Loved that it was a hut and not a high rise. Also enjoyed the hammocks that are on every balcony! You definitely need water shoes on this beach to enter the water. but they do have a great dock to enter the water in too! the fish are so fun to play with by the dock, so snorkelling is a must there. we enjoyed our vacation so much, we will return with more family next time.



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
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