Hawaii-Maui

Hyatt Regency Maui Resort & Spa


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Exceptional Value    
Please note that "Value" inclusions may have date, duration and/or room type restrictions.

2018 Exceptional Values
Extra Value:
Free night and daily buffet breakfast for two (specific category restrictions apply).
Family: Kids 18 and under Stay Free. Kids 12 and under Eat Free.

Located on 40 spectacular oceanfront acres on Kaanapali Beach, the AAA 4-Diamond award-winning Hyatt Regency Maui Resort and Spa offers unlimited activities and amenities in a setting of tropical luxury. This standout among Maui resorts truly has something for everyone: a half-acre pool with a 150-foot lava tube water slide, sand-bottom children's pool, an extensive collection of Asian art, lush landscaping with exotic wildlife, a rooftop astronomy program, tennis, nightly entertainment (including the Drums of the Pacific Polynesian Luau), nine award-winning restaurants and lounges, Maui's only oceanfront full-service spa - the magnificent Kamaha'o Spa, and the Athletic Club.

Guestrooms feature a sleek, contemporary Hawaiian design that is both comfortable and sophisticated. The fresh, tailored, and uncluttered style is available in one king or two beds (queen and full). Each room also features a private lanai from which to enjoy panoramic views. For additional privacy and extra amenities, reserve your room in the Regency Club. Featuring keyed-off floors, it also provides a lounge with complimentary continental breakfast, evening hors d oeuvres, and drinks/snacks.

Dining options abound at the Hyatt Regency Maui Resort and Spa. Start your day with breakfast in the romantic Swan Court dining room with an extensive buffet and a la carte menu. A popular choice for lunch is Umalu, featuring casual oceanfront dining with modern Hawaiian fare. At night, the Swan Court is transformed into Son'z Maui, known for their classic cuisine for the next generation,- and the state of Hawaii's largest wine collection. The talented chefs creatively pair fresh, local fish, chops, lobster, and steaks with locally grown produce to give them a contemporary flair.

From scuba diving and pro tennis lessons to Hula demonstrations, Lei making classes, or art and garden tours around this spectacular resort, you will experience incredible Maui activities around every corner. While there is plenty to do at Hyatt Regency Maui Resort and Spa, there are also a multitude of exciting activities within close proximity. It is just a 15-minute walk to the shops of Whalers Village, the town of Lahaina, and the long boardwalk along Kaanapali Beach. You'll find good snorkeling awaits at nearby Black Rock, which offers the easiest snorkeling for kids.

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property is the only Silver LEED Certified existing building in Hawaii and only the 3rd in the United States.

Find more information about Hyatt Resorts in Hawaii.

Learn more about Kaanapali.
HOTEL LOCATION
This world class, 4-Diamond rated, resort of 40 luxurious acres is located directly on glorious Kaanapali Beach, 25 miles away from the airport (45-minute drive).
Address: 200 NOHEA KAI DRIVE
LAHANINA, MAUI
HI

US
Local Phone: 808-661-1234
Toll Free Phone: 800-55-HYATT
Fax: 808-667-4498
Website Address: www.maui.hyatt.com
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Car Rental
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Meeting Rooms
Parking(Self $2 / Valet $32)
Physician on Call
Shopping Mall Nearby (2 Miles)
Pools
Number of Pools: 2

Lahaina Pool is the perfect spot to relax under the Hawaiian sky, or join one of the water aerobics classes held daily, Separated by dazzling waterfalls, Napili Pool offers waterslide, grotto caves, swinging rope bridge, and jacuzzi.
Golf: NEARBY
Kaanapali Golf Resort
The North Course was designed by Robert Trent Jones, Sr, and is a Par 37-34-71 with a Yardage of 6,136. The South Course was designed by Arthur Jack Snyder and is a Par 36-35-71 with a Yardage of 6,067.
Holes: 36
Green Fees: $150-$190
Cart Fee: included
Club Rental Fees: $49.00
Lessons Available
Tennis
Number of Courts: 3
Outdoor Courts: 3
Court Fee: 1 hour free
Raquet Rental Fees: Yes
Pro Onsite
Water Sports on Site
Scuba: Additional Charge
Snorkeling: Additional Charge
JetSki / Waverunner: Additional Charge
Other Sports Available
Jogging Trail: Complimentary
Bicycles: Additional Charge
Health Club / Spa
Aerobics: Additional Charge
Jacuzzi: Additional Charge
Massage: Additional Charge
Nautilus Equipment: Complimentary
Sauna: Additional Charge
Spa: Additional Charge
Steam Room: Additional Charge
Manicure / Pedicure: Additional Charge
Facials: Additional Charge
HOTEL DETAILS
This property offers upscale accommodations and a host of fun activities for everyone. It features extensive recreation faci lities, international shopping, a collection of Asian and Pacific artwork, and an aura of unique wildlife. A 2010 renovation on al The Hyatt creates a tropical fantasy for all its guests with such features as a swan filled lagoon, cascading waterfalls, a full-service ocean spa on Kaanapali Beach, and a free form pool that meanders past a lava tube into a cavern grotto. Beach: The property borders 1,800 ft of white sand beach. Snorkeling equipment is available, in addition to kayaks, boogie boards, scuba, windsurfing, surfing, and catamaran snorkel Check-in: 4:00 pm
Check-out: 11:00
Total Rooms: 806
Year Opened: 1980 Credit Cards: Visa, Master Card, Diners Club, Discover, American Express
HOTEL RESTRICTIONS
Daily resort fee of $33.33 (per room, per day.) Billed to guest & collected by hotel.
ROOM TYPES
OCEAN VIEW QN/DBL S.O.S.
S.O.S. SUNSHINE ON SALE - - All the amenities of an OCEAN VIEW QN/DBL with the added value of free nights calculated into pricing plus daily buffet breakfast for two.
Other Amenities -
RESORT VIEW QN/DBL S.O.S.
S.O.S. SUNSHINE ON SALE - - All the amenities of a RESORT VIEW QN/DBL with the added value of free nights calculated into pricing plus daily buffet breakfast for two.
Other Amenities -
CLUB ACCESS OCEANFRONT 1 KING
Located in the center of the Atrium tower above fantasy pool, or farthest ends of the Napili & Lahaina towers. The closest rooms to the ocean in Maui. Sleeps 4. Access to Regency Club Lounge.
1 King Bed Other Amenities -
Air Conditioning
Bathtub
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Sofa
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
VCR
Room Safe
Satellite
PART OCEAN VIEW QN/DBL HOPPER
HAWAII ISLAND HOPPER - To be booked by General Reservations only. Stay 7 night minimum at Hyatt on multiple islands and get reduced rates PLUS daily breakfast for two.
Other Amenities -
CLUB OCEANFRONT QN/DBL HOPPER
HAWAII ISLAND HOPPER - To be booked by General Reservations only. Stay 7 night minimum at Hyatt on multiple islands and get reduced rates PLUS daily breakfast for two.
Other Amenities -
OCEANFRONT QN/DBL S.O.S.
S.O.S. SUNSHINE ON SALE - - All the amenities of an OCEANFRONT QN/DBL with the added value of free nights calculated into pricing plus daily buffet breakfast for two.
Other Amenities -
GOLF-MOUNTAIN VW QB/DBL B&B
B&B PACKAGE - all the amenities of a GOLF-MOUNTAIN VIEW QN/DBL room with the added value of daily breakfast buffet for two.
Other Amenities -
CLUB PART OCEAN QN/DBL S.O.S.
S.O.S. SUNSHINE ON SALE - - All the amenities of a CLUB ACCESS PART OCEAN QN/DBL with the added value of free nights calculated into pricing plus daily buffet breakfast for two.
Other Amenities -
PART OCEAN VIEW QN/DBL
Located in all towers and offering a partial ocean view from the lanai. Sleeps 4 (1 queen and 1 double)
Other Amenities -
Bathtub
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
GOLF-MTN VW ISLAND HOPPER 1-KG
HAWAII ISLAND HOPPER - To be booked by General Reservations only. Stay 7 night minimum at Hyatt on multiple islands and get reduced rates PLUS daily breakfast for two. MOUNTAIN VIEW room amenties included.
Other Amenities -
GOLF-MOUNTAIN VW B&B PKG 1-KG
B&B PACKAGE - all the amenities of a GOLF-MOUNTAIN VIEW 1-KING room with the added value of daily breakfast buffet for two.
Other Amenities -
OCEAN VIEW QN/DBL B&B
B&B PACKAGE - all the amenities of an OCEAN VIEW QN/DBL room with the added value of daily breakfast buffet for two.
Other Amenities -
RESORT VIEW QN/DBL B&B
B&B PACKAGE - all the amenities of a RESORT VIEW QN/DBL room with the added value of daily breakfast buffet for two.
Other Amenities -
GOLF-MOUNTAIN VIEW - 1 KING
Located in all towers and offering garden or mountain views from the lanai. Separate sitting area. Sleeps 4
1 King Bed Other Amenities -
Air Conditioning
Bathtub
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
OCEAN VW - HOPPER 1-KG
HAWAII ISLAND HOPPER - To be booked by General Reservations only. Stay 7 night minimum at Hyatt on multiple islands and get reduced rates PLUS daily breakfast for two.
Other Amenities -
RESORT VW - ISLAND HOPPER 1-KG
HAWAII ISLAND HOPPER - To be booked by General Reservations only. Stay 7 night minimum at Hyatt on multiple islands and get reduced rates PLUS daily breakfast for two.
Other Amenities -
OCEAN VIEW B&B PKG 1-KING
B&B PACKAGE - all the amenities of an OCEAN VIEW 1-KING room with the added value of daily breakfast buffet for two.
Other Amenities -
RESORT VIEW B&B PACKAGE 1-KING
B&B PACKAGE - all the amenities of a RESORT VIEW 1-KING room with the added value of daily breakfast buffet for two.
Other Amenities -
PART OCEAN - SOS - 1 KING
S.O.S. SUNSHINE ON SALE - - All the amenities of a PARTIAL OCEAN VIEW 1-KG with the added value of free nights calculated into pricing plus daily buffet breakfast for two.
Other Amenities -
CLUB OCEANFRONT - SOS 1-KG
S.O.S. SUNSHINE ON SALE - - All the amenities of a CLUB ACCESS OCEANFRONT 1-KG with the added value of free nights calculated into pricing plus daily buffet breakfast for two.
Other Amenities -
OCEANFRONT QN/DBL B&B
B&B PACKAGE - all the amenities of an OCEANFRONT QN/DBL room with the added value of daily breakfast buffet for two.
Other Amenities -
OCEAN VIEW - 1 KING
Located in Napili and Lahaina Kai Towers. Full view of the Pacific while overlooking grounds. Sleeps 4.
1 King Bed Other Amenities -
Air Conditioning
Bathtub
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
CLUB PART OCEAN QN/DBL B&B
B&B PACKAGE - all the amenities of an CLUB ACCESS PART OCEAN QN/DBL room with the added value of daily breakfast buffet for two.
Other Amenities -
RESORT VIEW - 1 KING
Located thru out the property and offering views of the gardens, mountains or exterior service areas. Sleeps 4.
1 King Bed Other Amenities -
Air Conditioning
Bathtub
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
OCEANFRONT-HOPPER 1-KG
HAWAII ISLAND HOPPER - To be booked by General Reservations only. Stay 7 night minimum at Hyatt on multiple islands and get reduced rates PLUS daily breakfast for two.
Other Amenities -
OCEANFRONT B&B PKG 1-KG
B&B PACKAGE - all the amenities of an OCEANFRONT 1-KING room with the added value of daily breakfast buffet for two.
Other Amenities -
CLUB ACCESS OCEANFRONT QN/DBL
Located in the center of the Atrium tower above fantasy pool, or farthest ends of the Napili & Lahaina towers. The closest rooms to the ocean in Maui. Sleeps 4 (Queen & double bed). Access to Regency Club Lounge.
Other Amenities -
Air Conditioning
Bathtub
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
CLUB PART OCEAN - HOPPER 1-KG
HAWAII ISLAND HOPPER - To be booked by General Reservations only. Stay 7 night minimum at Hyatt on multiple islands and get reduced rates PLUS daily breakfast for two.
Other Amenities -
OCEANFRONT - 1 KING
Located in the center of the Atrium tower above fantasy pool, or farthest ends of the Napili & Lahaina towers. The closest rooms to the ocean in Maui. Sleeps 4.
1 King Bed Other Amenities -
Air Conditioning
Bathtub
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
GOLF-MOUNTAIN VW QB/DBL HOPPER
HAWAII ISLAND HOPPER - To be booked by General Reservations only. Stay 7 night minimum at Hyatt on multiple islands and get reduced rates PLUS daily breakfast for two.
Other Amenities -
GOLF-MOUNTAIN VIEW QB/DBL
Located in all towers and offering a partial ocean view from the lanai. Sleeps 4.
Other Amenities -
Air Conditioning
Bathtub
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
Room Safe
Satellite
OCEAN VIEW QN/DBL HOPPER
HAWAII ISLAND HOPPER - To be booked by General Reservations only. Stay 7 night minimum at Hyatt on multiple islands and get reduced rates PLUS daily breakfast for two.
Other Amenities -
RESORT VIEW QN/DBL HOPPER
HAWAII ISLAND HOPPER - To be booked by General Reservations only. Stay 7 night minimum at Hyatt on multiple islands and get reduced rates PLUS daily breakfast for two.
Other Amenities -
RGNCY CLUB PART OCN B&B 1-KG
B&B PACKAGE - all the amenities of an CLUB ACCESS PART OCEAN 1-KING room with the added value of daily breakfast buffet for two.
Other Amenities -
PART OCEAN VIEW QN/DBL S.O.S.
S.O.S. SUNSHINE ON SALE - - All the amenities of a PARTIAL OCEAN VIEW QN/DBL with the added value of free nights calculated into pricing plus daily buffet breakfast for two.
Other Amenities -
CLUB OCEANFRONT QN/DBL S.O.S.
S.O.S. SUNSHINE ON SALE - - All the amenities of a CLUB ACCESS OCEANFRONT QN/DBL with the added value of free nights calculated into pricing plus daily buffet breakfast for two.
Other Amenities -
OCEAN VIEW QN/DBL
Located in Napili and Lahaina Kai Towers. Full view of the Pacific while overlooking grounds. Sleeps 4 (1 queen and double bed).
Other Amenities -
Air Conditioning
Bathtub
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
RESORT VIEW QN/DBL
Located thru out the property and offering views of the gardens, mountains or exterior service areas. Sleeps 4. Bedding is 1 Queen bed and 1 Double bed.
Other Amenities -
Air Conditioning
Bathtub
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
OCEANFRONT QN/DBL HOPPER
HAWAII ISLAND HOPPER - To be booked by General Reservations only. Stay 7 night minimum at Hyatt on multiple islands and get reduced rates PLUS daily breakfast for two.
Other Amenities -
CLUB ACCESS PART OCEAN-1 KING
Located in the center of the Atrium above fantasy pool. Rooms offer views of the Pacific and islands of Lanai and Molokai. Sleeps 4. Includes access to Regency Club Lounge.
1 King Bed Other Amenities -
Air Conditioning
Bathtub
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Sofa
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
VCR
Room Safe
Satellite
CLUB PART OCEAN QN/DBL HOPPER
HAWAII ISLAND HOPPER - To be booked by General Reservations only. Stay 7 night minimum at Hyatt on multiple islands and get reduced rates PLUS daily breakfast for two.
Other Amenities -
GOLF-MOUNTAIN VIEW S.O.S. 1 KG
S.O.S. SUNSHINE ON SALE - - All the amenities of a GOLF-MOUNTAIN VIEW 1-KG with the added value of free nights calculated into pricing plus daily buffet breakfast for two.
Other Amenities -
OCEANFRONT QN/DBL
Located in the center of the Atrium tower above fantasy pool, or farthest ends of the Napili & Lahaina towers. The closest rooms to the ocean in Maui. Sleeps 4 (Queen & double bed).
Other Amenities -
Air Conditioning
Bathtub
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
OCEAN VW SOS - 1 KING
S.O.S. SUNSHINE ON SALE - - All the amenities of an OCEAN VIEW 1-KG with the added value of free nights calculated into pricing plus daily buffet breakfast for two.
Other Amenities -
RESORT VIEW - SOS - 1 KING
S.O.S. SUNSHINE ON SALE - - All the amenities of a RESORT VIEW 1-KING with the added value of free nights calculated into pricing plus daily buffet breakfast for two.
Other Amenities -
PART OCEAN VIEW QN/DBL B&B
B&B PACKAGE - all the amenities of a PARTIAL OCEAN VIEW QN/DBL room with the added value of daily breakfast buffet for two.
Other Amenities -
CLUB OCEANFRONT QN/DBL B&B
B&B PACKAGE - all the amenities of an CLUB ACCESS OCEANFRONT QN/DBL room with the added value of daily breakfast buffet for two.
Other Amenities -
PART OCN VW - ISLD HOPPER 1-KG
HAWAII ISLAND HOPPER - To be booked by General Reservations only. Stay 7 night minimum at Hyatt on multiple islands and get reduced rates PLUS daily breakfast for two.
Other Amenities -
PART OCEAN VIEW B&B PKG 1-KING
B&B PACKAGE - all the amenities of a PARTIAL OCEAN VIEW 1-KING room with the added value of daily breakfast buffet for two.
Other Amenities -
REGENCY CLUB OCF - HOPPER 1-KG
HAWAII ISLAND HOPPER - To be booked by General Reservations only. Stay 7 night minimum at Hyatt on multiple islands and get reduced rates PLUS daily breakfast for two.
Other Amenities -
OCEANFRONT S.O.S. 1-KG
S.O.S. SUNSHINE ON SALE - - All the amenities of an OCEANFRONT 1 KING with the added value of free nights calculated into pricing plus daily buffet breakfast for two.
Other Amenities -
CLUB PART OCN - SOS 1-KG
S.O.S. SUNSHINE ON SALE - - All the amenities of a CLUB ACCESS PART OCEAN 1-KG with the added value of free nights calculated into pricing plus daily buffet breakfast for two.
Other Amenities -
PARTIAL OCEAN VIEW - 1 KING
Located in all towers and offering a partial ocean view from the lanai. Sleeps 4.
1 King Bed Other Amenities -
Air Conditioning
Bathtub
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Room Safe
Satellite
CLUB ACCESS PART OCEAN QN/DBL
Located in the center of the Atrium above fantasy pool. Rooms offer views of the Pacific and islands of Lanai and Molokai. Sleeps 4 (1-Queen & 1 Double bed.) Includes access to Regency Club Lounge.
Other Amenities -
Air Conditioning
Bathtub
Carpet
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
CD Player
Coffee Maker
Hair Dryer
Iron
Radio Alarm Clock
Telephone
Television
TV Movies
Satellite
GOLF-MOUNTAIN VW QN/DBL S.O.S.
S.O.S. SUNSHINE ON SALE - - All the amenities of a GOLF-MOUNTAIN VIEW QN/DBL with the added value of free nights calculated into pricing plus daily buffet breakfast for two.
Other Amenities -
PREMIER OCNFRONT QN/DBL B&B
Other Amenities -
CLUB OCEANFRONT B&B 1-KG
B&B PACKAGE - all the amenities of an CLUB ACCESS OCEANFRONT 1-KING room with the added value of daily breakfast buffet for two.
Other Amenities -

OTHER INFO
Rollaways available on request
ADA equipped rooms available.
DINING
There are 6 Restaurants at Hyatt Regency Maui Resort & Spa:
Son'z Maui at Swan Court - Traditional foods prepared with a twist are the hallmark of this exciting restaurant. Their extensive wine cellar, the largest in the state, offers the perfect wine to complement your dinner selection. Hours: Dinner - 5:00 p.m. to 10:00 p.m.
Ocean side Dining - Imagine the most romantic of dinners, especially created for guests. Private, personalized dining prepared to your expectations by award winning chefs. Available throughout the year.
Japengo - Featuring Pacific rim specialties & sushi with an emphasis on locally grown products. Asian inspired flavors coupled with Hawaiian Flair. Open for dinner daily. 5:30pm - 9:00pm
Swan Court Breakfast - Offers a lavish breakfast buffet, along with an extensive menu of a la carte From fresh, local flavors to traditional favorites, Swan Court offers a wide selection Hours: Daily 6:30 a.m. to 11:00 a.m.
Umalu - The newest addition, this chic poolside venue showcases modern Hawaiian cuisine, a vailable for full lunch and dinner service, or through a more casual grab-and-go option. Hours of operation are 11:00 a.m. to 8:00 p.m.
Drums of the Pacific Luau - No visit to Hawaii is complete without the unforgettable experience of a traditional Lu'au. From the opening sound of the conch and the beating of the drums and elabora te buffet, this restaurant will enchant your enitre family. Nightly, 5:00pm-8:00pm.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Yoga, Fitness Class, Koi Fish Feeding, Hydro Fit, Art & Garden Tour, Wildlife Tour, Hula Demo. Cirque Polynesia is the newest on-property activity. Property wildlife tour featuring animals living in resort - parrots, penguins & flamingoes.
Nightly Activities & Entertainment:
Live entertainment nightly. Nightly luau, Saturday night disco at Spats Trattoria
CHILDREN'S PROGRAMS
Camp Hyatt is a fun and interactive programs for your child to explore the flora, fauna, culture and geography of our fascinating area. Camp Hyatt operates from 9:00a.m. to 3:00 p.m. and 6:00 p.m. to 10:00 p.m. daily.
Applicable Ages: 5 to 12 years old.
Program Fees: $80 for full day

Children's Facilities
PlayGround
Game Room
Children's Pool
Babysitting Fee: Available for fee.
Advance Notice for Babysitting: yes
Night Camp 6 to 10pm, $15. per hour, per child. Day and evening activities.

TripAdvisor Web Reviews
Based on 7045reviews
What to expect
Location
Rooms
Service
Value



Apple Vacations Traveller Reviews
Great vacation
DENNIS S.
Apr 10 2018
Great view, food, staff. We love staying here. So beautiful and relaxing.
Customer Rating: 

TEST
Nice hotel but rough beach
CRYSTAL C.
Jun 23 2017
Nice hotel, pool bar is too expensive compared to their timeshare bar next door. Beach leaves you feeling sticky not soft . You need to shower immediately. The water was rough and only specific safe areas to swim within. Surrounding beaches are nicer. Overall it is a beautiful hotel. Pools are great, staff is nice rooms are good size. Small bugs but I think it's normal Hawaii humidity. It comes with territory
Customer Rating: 

TEST
pretty good
ADRIAN A.
Jun 13 2017
This hotel had some renovations while we were staying there. There was no real entertainment except a solo singer at times at one of the restaurants. The restaurants' kitchens closed early at 930 and were hard to get seating for more than a group of 6. The service was fair but when it was busy or close to closing was slow. At busy times it seemed to be short staffed. The housekeeping staff was the most friendliest of all the staff with greeting you with a smile. Customer service for the price seemed to be a little short. The food was fair compared to the price you were paying.
Customer Rating: 

TEST
The Hyatt was wonderful
STEVEN T.
Nov 29 2016
The hotel was so comfortable and clean. The staff was terrific and the grounds were just beautiful
Customer Rating: 

TEST
Poor accommodations
ANTHONY S.
Aug 31 2016
I am frustrated and disappointed in the fact that my husband and I are having to write a lengthy survey about negative experience at the Hyatt Regency Maui. I will be explaining each issue in detail below, but first would like to say that as someone who works in the customer service industry I was absolutely appalled by the Hyatt Regency Maui and I know we were not the only ones that felt this way....I hope you will take our ratings into consideration when giving the Hyatt an overall Apple rating as we have always believed that your rating was on par with how these resorts truly portray themselves....to be honest, we will be looking at other avenues when playing our next vacation as Apple and Hyatt truly dropped the ball. 1. Breakfast package: We paid over $4000 dollars for this trip with breakfast included. We had to wait on average 30-45 min to get a table, then an additional 10-15 min in the buffet line to get our food. The food was poor quality with poor selection. They buffet did not even offer toast to go with our breakfasts. I had to ask for toast...the holiday inn will offer an assortment of bagels, toast, etc. I would assume that the Hyatt Regency where we spent upwards of close to $5000 could offer the same type of assortment. The line was so bad on some days that people were opting to get the grab and go option at the end of the line which had a price of $15.00 when we had paid for the "nice buffet breakfast" that had a price of $30.00 per meal. We had to give up a nice breakfast, which we had already paid for in order to not miss out on our vacation by waiting in the breakfast line. Drugs: on a couple of different occasions one of the rooms next to our room was taking part in what smelled like marijuana. Which was coming though our balcony door...to a point where we had to leave our balcony and go inside. Absolutely ridiculous! Not to mention the loud music s few floors down during the wee hours of the morning. We paid for the ocean view to enjoy the sunrise and sound of ocean waves, not the smell of pot and the sounds of thumping music. Parking: we drove around for 30-45 min 2 nights in a row trying to find parking ($18.00 per day parking). We finally had to park in the public beach access parking. When I asked the concierge they informed me that this was perfectly fine to pay in public beach access parking...that would have been nice to know... Construction: We were ok with construction. But we're not informed about restaurant closings.
Customer Rating: 

TEST
Susan was awesome
PAULA R.
Nov 04 2015
Susan was awesome. The survey is a reflection of the hotel only. Susan did everything she could to help us out and get us everything that we asked for.
Customer Rating: 

TEST
Another great vacation
TODD D.
Jul 08 2014
Great stay can't wait to go back. Very impressed no pressure form time share sales people. Very smart idea
Customer Rating: 

TEST
In our opinion of our stay
BILLY B.
May 08 2014
The grounds were very nice and clean. The entire hotel needs remodeling, everything is outdated and shows wear. The family in the room next to ours was very noisy (screaming adults and crying kids), the hotel would not help us (over 6 days of our stay).
Customer Rating: 

TEST
Exceeds expectations
LORI B.
Mar 15 2014
A lovely top-rate hotel. The staff on every level is friendly and accommodating. The hotel wildlife is an unexpectedly plus and a lot of fun. Makes for an awesome vacation experience on Maui!
Customer Rating: 

TEST
Pool cold Laua not so good
MIGUEL U.
Nov 10 2013
The ocean was a lot warmer than the hotel pools. The laua was ok but we were seated so sun was in our eyes and did not let us move
Customer Rating: 

TEST
Beach Umbrella
DON G.
Oct 22 2013
Didn't like the idea of having to pay $40 plus tax to use a beach umbrella and two lounge chairs for the entire day when only used them for a couple of hours.
Customer Rating: 

TEST
TripAdvisor Traveller Reviews
Love Hyatt
Rick F, Irvine, California
Thu Jun 14 20:34:02 EDT 2018
A little disappointed with this trip. Great place though. Partial ocean view was a joke and that room should not be charged at a higher rate. The check in people do not really understand how hyatt points and regency club upgrades work which resulted in a lesser quality stay. Also they picked the week of my first vacation in 5 years to fertilize the entire property with cow manure. Made for some very interesting yoga by the beach.

Family vaca
serrina75, Ceres, California
Wed Jun 13 13:08:47 EDT 2018
Went to Maui and stayed in the Hyatt with my husband and two young children. 3 & 5 years old. This hotel catered to young children just as much as an adult. I would love to come back! My family and i didn’t want to leave!!!

Nice, but not spectacular
jenbergoch, Kenilworth, New Jersey
Wed Jun 13 12:11:52 EDT 2018
Was looking forward to our stay here, as it was our first time in Maui. Heard great things about the resort, but it fell short when it came to our room. The resort is very pretty and the staff is very pleasant. We received a nice lei greeting upon check in as well. Our room wasn't ready until about 430, so we just roamed the resort until receiving the call that we could come grab the room keys. The room as nice, but very outdated. I feel like at the prices they charge, the rooms should be update significantly. The pool was ok, very crowded and hard to find a chair. Overall, our stay was nice, but I am not sure I'd stay again.

Wonderful stay despite one unexpected guest!
Pablo_Hudini, Alabama
Wed Jun 13 10:13:50 EDT 2018
We loved it! The hotel is beautiful, well maintained and the staff is above and beyond friendly, helpful and motivated! The pools are cool and both our kids and us had a lot of fun! The breakfast buffet rocks so get the breakfast package! The only unexpected thing was a sudden appearance of a moderately sized house cockroach on my nightstand one evening! Did not expect that in Hyatt but since it was isolated and I quickly took care of it I decided to continue with 5 star review considering overall awesomeness of our stay!

Hyatt
Karen F,
Mon Jun 11 18:05:17 EDT 2018
We have been staying at the Hyatt everytime we visit. Always have had a wonderful visit. Will stay again with them. Grandchildren love the pool. Only negative about the trip was the parking. If we came back late we had a diffucult time finding a spot to park. Hyatt is aware of this. Hope they fix it.



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