Cancun

Hotel Xcaret Mexico


Email | Share |
All Inclusive    

2019 Exceptional Values
Extra Value: Full access to Xcaret, Xplor, Xplor Fuego, Xenses, Xoximilco, Xel-ha, Xenotes and Xichen Tours.
Honeymoon: Bottle of sparkling wine upon arrival, one breakfast in bed (upon request), guaranteed turndown service, late check-out until 3:00 pm (subject to availability; restrictions apply; see our website*).

Revel in the best that Riviera Maya has to offer with a stay at Hotel Xcaret Mexico! This unique resort offers five accommodation experiences that will truly bring your vacation experience full-circle! Plus, guests receive complimentary access to the nature parks and tours of Experiencias Xcaret as part of the resort's All-Fun Inclusive® program!

Adults can enjoy perks like private areas with gourmet restaurant access and rooms with jungle, river, or ocean views, families will love a variety of bonding activities, personalized amenities, private coves, and a private restaurant, and those looking for a holistic getaway can enjoy access to spa and wellness programs.

Dine at eight restaurants, each offering their own delicious cuisine. From buffet specialties to ŕ la carte delicacies, you will never have a lack of options for breakfast, lunch, or dinner. Three bars will have you enjoying refreshing cocktails whenever you desire.

In need of some rest and relaxation? Muluk Spa and Wellness offers a salt floatation tank, hydrotherapy circuit, and other exclusive services, including a variety of natural treatments that will free your mind, body, and soul while simultaneously connecting with nature on the highest level.

Make a splash in one of six pools, including heated, outdoor, spa, and children's options, explore the echo-archaeological reserve, walk along jungle trails, and more!

There is something for everyone at Hotel Xcaret Mexico!

*Requirements: Minimum of 5 night stay required. Copy of marriage certificate within one year required at check-in. Package can be reserved for use up to 30 days after wedding date. Available for purchase to non-qualifying couples for $75. Must include "complimentary Hnyn" on room manifest. Package inclusions may vary without previous notice. Not combinable with any other promotion unless otherwise specified.
HOTEL LOCATION
Distance to Airport: 39.4 miles. Distance to City/Town: 6.4 miles. Hotel Xcaret Mexic o is a natural haven by the Caribbean Sea & the jungle of the Riviera Maya.
Address:



MX
HOTEL FACILITIES
Barber / Beauty Salon
Boutique Shops
Business Services
Concierge
Currency Exchange
Laundry / Dry Cleaning Service
Parking
Physician on Call
Pools
Number of Pools: 6
Outdoor Pools: 6     
Including heated, outdoor and children's pool
Tennis
Number of Courts: 1
Water Sports on Site
Snorkeling: Complimentary
Other Sports Available
Jogging Trail: Complimentary
Other Sports: Exercise classes, water aerobics
Health Club / Spa
Sauna: Additional Charge
HOTEL DETAILS
Hotel Xcaret Mexico is a natural haven by the Caribbean Sea and the mystic jungle of the Riviera Maya. Enjoy the premium accommodations & of being sorrounded by nature. 900 suites, Kids & Teens club, tennis, paddle courts. 8 swimming pools, 3 gyms, a functional training circuit in nature. Muluk Spa & Wellness, non-motorized water sports. Beach: Check-in: 3:00pm
Check-out: 12:00pm
Total Rooms: 900
Year Opened: 2017 Credit Cards: Visa, Master Card, American Express
HOTEL RESTRICTIONS
Minimum check-in age is 18 years old. Spring breakers are not allowed.
ROOM TYPES
SUITE GARDEN
Full bathroom, whirlpool tub, private balcony, work desk.
1 King Bed or 2 Queen Beds Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
TV Movies
Room Safe
SUITE OCEAN VIEW
Full bathroom, whirlpool tub, private balcony, work desk.
1 King Bed or 2 Queen Beds Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
TV Movies
Room Safe
SUITE RIVER
Full bathroom, whirlpool tub, private balcony, work desk.
1 King Bed or 2 Queen Beds Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
TV Movies
Room Safe
SWIMUP GARDEN
Full bathroom, whirlpool tub, private balcony, work desk.
1 King Bed or 2 Queen Beds Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
TV Movies
Room Safe
SUITE OCEAN FRONT ADULTS SEC
Other Amenities -
Kitchen
SUITE OCEAN FRONT
Full bathroom, whirlpool tub, private balcony, work desk.
1 King Bed or 2 Queen Beds Crib Available, Crib Charge:
Other Amenities -
Air Conditioning
Bathtub
Shower
Non-Smoking Available
Room Service
Balcony or Terrace
Minibar
Sofa
Coffee Maker
Hair Dryer
Iron
Telephone
Television
TV Movies
Room Safe
DINING
Hotel Xcaret Mexico features 1 meal plan options:
All Meals, Drinks & Tips
There are 8 Restaurants at Hotel Xcaret Mexico:
La Trajinera - Seafood restaurant. Open for breakfast, lunch and dinner, air conditioned. Dress Code: Casual.
HA' - Signature adults only restaurant, author cuisine, open for dinner, air conditioned. Not part of the All Inclusive ($). Dress Code: Formal. Reservation is required.
Chibali - Family restaurant, open for breakfast, lunch and dinner. Dress Code: Casual.
Teatro del Rio - Dinner show, pre-set tasting menu. Dress Code: Casual. Reservation is required.
El Mercado - Mexican street market, self service, open for breakfast, lunch and dinner, air conditioned. Dress Code: Casual.
La Cantina - Mexican Steak House, open for dinner, air conditioned. Dress Code: Casual.
Xin Gao - Asian Fusion. Open for dinner, air conditioned. Dress Code: Casual.
Las Cuevas - Contemporary restaurant. Open for lunch and dinner, air conditioned. Dress Code: Casual.
ACTIVITIES & ENTERTAINMENT
Daily Activities & Entertainment:
Non-motorized water activities such as kayaking, stand up paddle, snorkeling, daily yoga lessons.
CHILDREN'S PROGRAMS
Mini Club for ages 4 to 12 years old. Teen Club for ages 13 to 17 years old.
Applicable Ages: 4 to 17 years old

Children's Facilities
PlayGround
Children's Pool
Babysitting Fee: Y

TripAdvisor Web Reviews
Based on 3866reviews
What to expect
Location
Rooms
Service
Value



TripAdvisor Traveller Reviews
The property is very nice but the beach is all rocks n never a chair I sat on a wall near the bathroom not a chair
Denise D,
Thu Mar 14 17:26:20 EDT 2019
The beach is all rocks n a concret pool fromthe ocean fish an snakes in the water could nver get a chair if I think ur gonna open ur hotel room an be on the beach sorry the walk is long n hot at th pool the music is good but blasting I couldn’t find a lounge chair in site all taken from 530 am so forget tht everything u do is walking walking n more walking monkeys n rat things running all over like a jungle the food was ok never really hot but good pasco taco roach crawling rooms were k could use some upgrading the music at night was slow an tiring no upbeat music everyone just sits around after dinner an looks at each other nothin to do a show maybe I was in bed by 10 pm to try an get up to find a chair at the pool the beach was like this man made lagoon tht smelled like a sewer not a place for me I checked out the next day they wouldn’t give me my money or at least put me in a diff hotel on the beach I went to tucancun on the beach fun crowd good food fun bar at night an great sandy beach much better xcaret would get only 2 stars from me if tht I hated it terrible way to much walking I had to use my flashlight on my phone to see my way back to my room n hope no rat things jumped out no thank you sorry

Xcaret Hotel Indescribable
NadinenBert, Dieppe, Canada
Thu Mar 14 14:43:11 EDT 2019
Must visit. You won’t regret your money because it’s an exceptional place. Having the excursion included is so easy and a great opportunity to have a great vacation with no stress. Love it and will return again for sure.

Great for families and honeymooners
labelleian, Chicago, Illinois
Thu Mar 14 05:09:23 EDT 2019
We came to Xcaret for the second half of our Mexico Vacation, spending the first half of our trip on the west coast in Puerto Vallarta. We drove ourselves to the resort in a rental car, which was extremely confusing as there a variety of parks and areas with the Xcaret name and brand. I would recommend using their shuttle from the airport. We arrived a few hours earlier than check in allowed. They do no offer early check in but will hold your luggage and let you use the facility and dining areas. Myself and my partner stayed at the adult only part of the resort, Fuego. We were very happy we did this. It was worth the extra cost for the seclusion from larger parties and families when we wanted a more quite low key setting. The entire resort offers a variety of areas to soak up the sun and enjoy the pools and lagoons. The lagoons were a big part of why we choose this resort. It seemed like such a neat way to approach landscaping, water activities, all paired with the ocean backdrop. The lagoon itself was very unappealing during our stay. There was a ton of debris floating around daily, we didn’t step foot in it once. The food was great as well. Our favorite was the Fuego Adults only restaurant. They had the best food options and quality for every meal. We ate there so much that on our final night they brought me or a special gluten free dessert and a personalized card thanking us for our stay signed by the entire staff. The manager here was amazing and extremely accommodating. They buffet was super unique as well, everything was Mexican based which was an awesome change compared to you standard buffet options. We came for dessert every night. Our private butler that comes with the Fuego room was fantastic, Eric and Nidia. We changed our plans almost daily due to weather and illness. They helped us to reschedule everything, even late at night. Overall, Xcaret is a fantastic new alternative to the traditional all inclusive. Food that you want to eat, drinks you can taste the alcohol in, and a property that you won’t get board at. And to top it all off, access to all of their parks and attractions. We decided it was a good experience, but would not come back alone. Next time we want to bring our nieces and nephews as the overall package seems to be more geared to families. Xcaret provided us with some of the best hospitality treatment and staff we’ve had the pleasure of interacting with on our travels.

Absolute Mexican Beauty
Meghan B, Mechanicsburg, Pennsylvania, United States
Tue Mar 12 16:59:00 EDT 2019
As a travel agent, I have been selling this resort since it opened and have been selling the Xcaret products for years and have visited the parks in the past. I can absolutely say that this resort is like no other I have ever been to. I was in awe from the moment I arrived. There were of course small improvements which I will mention below but overall, our trip was great from the beginning to the end. In terms of beauty, there is no other All Inclusive resort that compares. Pictures and words truly can not describe how beautiful this resort is. I have to preface by saying that I was adamant that my kids have a true experience with the Mexican culture. I did not want to take them to an American resort in Mexico, I wanted to take them to a true Mexican resort so they could experience the music, the food, and the beautiful nature. This resort did just that. My kids commented on how cool it was to feel like they were in another country vs just being at an all inclusive. In addition, with two active that are preteen and early teen this resort was perfect for keeping us active. We loved all the fun surprises all over the resort. Resort Experience: We had a very easy check-in process that was started on the bus. Once we arrived, we were greeted with our homemade ice pops and completed the process of checking in within a half hour. Our guide then took us to our room and showed us around the room. We booked a Riverview Suite and absolutely loved the room we got. We were in 4525 and it was great. The size of the room was great and we loved having the two patios. The bathroom took some getting use to with having kids but we adjusted. Our biggest issue with the room was the lack of storage space. There are only 4 drawers in the room and we definitely did not have enough room. We had to keep some items in our suitcases and it was hard fitting 4 full size suitcases in the rooms. We tried to pack as light as possible knowing this was an issue but it was even less space than we anticipated. We loved the room service, our little turndown amenities, the housekeeping staff, and the mini bar restockers. They all did a great job. We loved the pools at the resort. Even with the main pool getting a little crowded, it was never an issue because there were so many other pools to choose from. We enjoyed exploring the river and enjoyed the beach also. If you are a beach person, this resort is probably not the best for you because it does not have a huge beach with chairs and umbrellas but my kids really enjoyed it. It was definitely a bit more rough than other resorts we have been too but my kids liked it. We joked it was like the “Jersey Shore” with nice clean water. The kids were able to ride the waves, etc… Our main complaint with the water options is that there was no hot tub. After days spent at parks, I would have loved a hot tub to sit in in the evening. We also think more signs and better marked maps would be helpful. We did not always mind exploring but sometimes we just wanted to get somewhere and would get lost. We were not given a map when we checked in so we spent the first day and half pretty must lost at all times. We finally went to the lobby and asked for the map. It wasn’t until then that we were given our Welcome Pack. Our other main complaint was the closing of restaurants for the convention groups. We completely get that they need to accommodate these groups but we never got to eat at the steak restaurant because it was closed almost the entire time we were there for a Comcast convention. At times, we did feel like the resort was a little overwhelmed with the Convention groups but overall they did a decent job of keeping them separate. Dining: We had a great experience with the dining options. We enjoyed all of our meals and liked the variety of the buffets. We ate at Las Cuevas, El Mercado, Chibali for breakfast, Las Playas for lunch and dinner, and Teatro Del Rio. We had great service at all of the restaurants and food. We were pleasantly surprised by dinner at Las Playas. It was one of our favorite meals and my daughter loved their caesar salad at lunch. We also really enjoyed Room Service. Our biggest complaint is that the dinner options don’t start until 6. This was really only an issue for the night we wanted to go to the show at Xcaret and Xplor Fuego. A buffet is included at Xplor Fuego but we would have loved a dinner option before we went other than the buffet. Parks: This is such an amazing feature of this resort. We went to every park and also did Tulum and Xenotes. Our only issue is that we were exhausted by the end of the trip. We compared it to Disney in Mexico. We kept saying we were going to take it easy but then we would end up doing something instead. We loved everything we did but it made for little downtime. My advice is that you make sure you give yourself enough time to enjoy the resort also. The resort is amazing in and of itself and has so much to do. I felt like we did not make a dent in the activities. We each had different things we liked at each park. Don’t skip Xenses. We were on the fence and decided to go on a whim and it was one of our favorite activities. It was also very nice that the lockers, towels, and food were included for resort guests. We loved the pictures also. If you are looking for a resort that truly lets you experience Mexico this is the perfect option. This was a trip to always remember. We hope to go back and I am sure I will be sending even more clients to the resort now too.

I can´t wait to enjoy our new membership with Mexico Destination Club
MariaCGarces, Miami, Florida
Tue Mar 12 15:34:29 EDT 2019
My husband, our son and I went last November to Mexico and Stayed at Hotel Xcaret Mexico with some friends. The experience was fantastic. This resort has everything and more. It is a beautiful property with a lot of enjoyable swimming pools and activities to do with children or without them. I loved to wake up early to meditate in the balcony of the spa with the beach view. The Gym is well equipated and perfect to start or end the day. The food and its options are wonderful, I found vegan and gluten free options, as well as all kinds of food. The service stands out, people are friendly and helpful. Since that experience we decided to be part of the Mexico Destination Club and now I am planning my 40th birthday there with another 7 families. The service while planning our next vacations has been impecable. The agent JOSE CARLOS GARCIA SALINAS has been available 24/7 to help us in all the logĂ­stics to prepare every possible detail to make my dreamed birthday a reality. I can wait for the month of May....



The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations.passengers. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information. You should verify critical information (for example passports and visas, and customs) with the relevant authorities, and review our Fair Trade Contract and Things To Know Before You Go (including our Health and Safety Tips For Travelers) before you travel.
Be the first to know! Sign up for email deals. Subscribe